final senior project
TRANSCRIPT
Amber Soucy
HCA459: Senior Project
Instructor: Eric Oestmann
September 21, 2015
E.N.T. & Allergy E.H.R. Integration Initiative
• Remain Relevant in an Evolving Healthcare Environment
• Technology is Becoming an Integral Part of Providing Optimal Patient Care
• How is E.N.T. & Allergy, Inc. Stacking Up?
• Opportunities
• Challenges
• Action Plan
E.H.R. Integration; Why Do It?
Remaining Relevant in Healthcare Today
• Patients Demanding Increased Access & Mobility
• Required as a Networking Tool with Other Healthcare Professionals
• Government Programs Require For Compliance
Key Stakeholders Will Demand Integration
• Meaningful Use/HITECH Act
• ANSI Protocols
• HIPAA
• Data Mining
• Data Processing
Regulation of Healthcare Industry
Technology in Healthcare: The FutureVIDEO:
Technology in Healthcare: Present
• Still using paper charts
• Missing out on incentive payments
• Fees assessed for claims processed by government payers
• Possible lack of compliance issues
AREAS OF IMPROVEMENT NEEDED
How is E.N.T. & Allergy, Inc. Stacking Up?
• Utilization of AthenaHealth for billing and scheduling purposes
• Patient portal
• Communicator capabilities
POSITIVE ATTRIBUTES
How is E.N.T. & Allergy, Inc. Stacking Up?
Clinicians Require Restructuring of Their Responsibilities and Skill Set
Health Information Management Technicians’ Require Restructure of Their Responsibilities and Skill Set
Challenges: Restructuring of Organization
• Review and modify existing HIPAA policies & procedures • Incorporate data breach rules
& requirements into new policies & procedures• Train Staff to remain
compliant
(Sanders & Kern, 2010).
Challenges: Maintaining Patient Privacy
• Transitioning paper records to E.H.R. will take time and money
• Learning to use this new system
• Preparing patients for transition & ensuring maintenance of human aspect of care
Challenge: Integration Itself
•94% of providers report that their EHR makes records readily available at point of care.•88% report that their EHR produces clinical benefits for the practice.•75% of providers report that their EHR allows them to deliver better patient care.
(HealthIT.gov, 2014).
Opportunities: Ease of Use & Enhanced Patient Care
• Government program incentive payments
• No more penalties on government reimbursements
• Ease of claim flow & increased reimbursements due to records specificity
Opportunities: Financial Aspect
Opportunities: Increased Compliance
LESS RISK FOR AUDITS, FINES & POSSIBLE JAIL TIME OR LOSS OF PRACTICE WITH THE USE OF EHRs
• What information from the paper chart is important to move to the EHR? • Where and how will the information be stored in the EHR • What is our go-live date? Will chart migration be initiated before the go-
live date? • How many people will be supporting the process? How many
workstations will be available?
Training Program: Assessment & Planning
• What are our goals? Do we want to become a paperless office? Or, do we plan to become an office with less paper? • Do we want to interface with
other organizations, such as labs, hospitals, or radiology specialists?
Training Program: Goal Setting
• Training • Learning to meet clinical
performance measures• Identifying Responsibilities
Training Program: Preparing Clinical Staff
THE ATHENA CLINICALS “DASHBOARD”
• Training• Learning to meet clerical
performance measures• Identifying Responsibilities
Training Program: Preparing Clerical Staff
• Training
• Learning about meeting measures
• Documentation
Training Program: Preparing Providers
ATHENA CHART EXAMPLE
Training Program: Preparing Patients
• Technology is changing everything
• Patient care is enhanced, profitability is increased, compliance is optimized
• Let’s Have Fun!!!
In Conclusion
Crossing the quality chasm. [Electronic resource]: A new health system for the 21st century. (2001). Washington, D.C.: National Academy Press, c2001.HealthIT.gov. (2014, March 19). Benefits of EHRs. Improved Diagnostics and Patient Outcomes. Retrieved
from http://www.healthit.gov/providers-professionals/improved-diagnostics-patient-outcomes Knowledge@Wharton-Wipro. (2014, December). Future of Industry: Patient Centricity. Technology Increasingly Key to Better Patient Outcomes. Retrieved from http://knowledge.Wharton.upenn.edu/article/technolog-increasingly-key-better-patient- outcomes/ Liebler, J. G. & McConnell, C. R. (2012). Management principles for health professionals (6th ed.). Sudbury,
MA: Jones and Bartlett. ISBN: 9781449614683.McCulloch, G., & Tegethoff, G. (2013). Meaningful use and its impact on healthcare technology management. Biomedical Instrumentation & Technology/Association for the Advancement of Medical
Instrumentation, 47(1), 30-34. doi:10.2345/0899-8205-47.1.30.Morrissey, J. (2014). Searching for the promise of mHealth. Hospitals & Health Networks/AHA, 88(1), 18-19. Sanders, D. L., & Kern, S. I. (2010). What the HITECH Act means for you. Data breach rules require new procedures. Medical Economics, 87(6), 26-29.TEDx Talks. (2014, November 14). What healthcare will look like in 2020 [Video file]. Retrieved from https://youtu.be/esugL07XANg.
References