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Page 2 Training services for business professionals
Agenda
About EY 3
Training services for business professionals 5
Appendix 14
Credentials 15
Contacts 19
Page 4 Training services for business professionals
EMEIA Sub-areas
EY Global
Countries worldwide
140
Employees worldwide
167,000
US$ revenue (2011-12)
24.4b
Africa Angola, Botswana, Republic of Congo, Equatorial Guinea, Ethiopia, Gabon, Ghana, Guinea, Ivory Coast, Kenya, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Senegal, Seychelles, South Africa, Tanzania, Uganda, Zambia, Zimbabwe
Belgium and Netherlands
Germany, Switzerland and Austria
Commonwealth of Independent States Azerbaijan, Belarus, Georgia, Kazakhstan, Russia, Ukraine, Uzbekistan
Central and Southeast Europe Albania, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, FYR of Macedonia, Malta, Moldova, Poland, Romania, Serbia, Slovakia, Slovenia, Turkey
France, Maghreb and Luxembourg France, Luxembourg, Algeria, Morocco, Tunisia
Financial Services Organizations Belgium, Channel Islands, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Switzerland, UK
India
London
Mediterranean Italy, Portugal, Spain
Middle East and North Africa Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Pakistan, Palestinian Authority, Qatar, Saudi Arabia, Syria, United Arab Emirates
Nordics Denmark, Finland, Norway, Iceland, Sweden
UK and Ireland UK, Isle of Man, Republic of Ireland
Page 6 Training services for business professionals
Our training services
► Our training services include a suite of specialized, tailored, business-specific training programs.
► By providing high-quality and effective training, we are able to help our clients: ► Improve their performance ► Reshape their business ► Sustain their future
► We bring the right subject matter resources from our global pool of professionals to any part of the world, delivering the right training to your people at the right time.
► All our training courses are practical, relevant and up to date, delivered by high-caliber presenters who provide interesting, stimulating and thought-provoking learning in innovative ways.
► Our programs are developed and implemented by professionals who bring first-hand practical knowledge to your organization.
Page 7 Training services for business professionals
Our training services
Our training programs are categorized as follows: ► General open-house training programs ► Sector-based training programs ► Customized or tailored training programs for individual clients
Our training programs incorporate both: ► Classroom-based learning ► Customized e-Learning solutions
Page 8 Training services for business professionals
Four key components combine to help ensure effective customized learning
Our customized training services
Four key components
1. Consultation During this phase, we work with you to identify your organization’s key business objectives and define the required outcomes to help you achieve your goals. The training-needs analysis will help identify your key business issues in a training context and create a highly tailored solution.
2. Developing customized solutions Our expert trainers identify gaps using a range of skills-assessment tools. The program we develop will be tailored to your organization to have a measurable impact on operational performance. It will help your workforce to increase their effectiveness in areas central to your business.
4. Post-training support We offer continuous support, coaching and feedback, to help ensure that your people transfer new skills to their working environment. Follow-up sessions are available to focus on continuing improvement, and help ensure that the skills of the participant are consistently enhanced.
3. Implementation and delivery We use case studies, group work, discussions and role-plays, to ensure that the course is stimulating on every level.
As our clients progress along their training journey, changing the mindset of everyone across the organization is critical. We’ve
refined our proven approach, and will work with you to develop a learning solution that
helps you meet your objectives.
Page 9 Training services for business professionals
Our e-Learning training service
Depending on the type of training course you need, we offer a range of approaches, including: ► e-Learning-enabled
classroom sessions ► Remote learning sessions
for individuals ► Webinars ► Seminars or group
sessions, including case studies and discussion topics
Cost e-Learning can be significantly cheaper than the equivalent classroom-based training and, if combined with the right supporting mechanisms, will not lead to a reduced learning experience.
Speed A new e-Learning module can be created and deployed within a week. This enables management to disseminate messages faster across the business.
Quality e-Learning helps ensure that a consistent, agreed message is delivered across the organization, regardless of geography or business area. Translation options are available.
Business impact
By using e-Learning, the business disruption of training is minimized in terms of development effort, staff travel time and deployment costs.
Access e-Learning significantly improves access to training, as it can be undertaken 24/7, in any place, and across a variety of formats.
Page 10 Training services for business professionals
Our e-Learning training service
Our e-Learning solution is non-proprietary, and can be embedded into any client software environment. We have a range of options for incorporating learning objectives into wider HR objectives and annual assessments.
Branding We can rebrand training materials to include your company logo and color scheme.
Visuals In addition to videos, we can include and animate charts, graphs, diagrams and images.
User-driven Individuals set the pace of their learning by selecting sections on the left-hand menu, which drives content.
Quiz questions
We can embed question sets to test the knowledge of users as they move through the e-Learning program.
Client benefits of e-Learning
Page 11 Training services for business professionals
Why you should choose EY training
Personal attention
Our teams are committed to helping participants benefit from EY’s knowledge and resources. They will provide a rewarding experience that helps learners to achieve their development goals.
Skilled trainers
With personal drive and practical experience, our trainers undergo continuous development and evaluation to maintain their skills and deliver inspiring sessions.
Market knowledge
Training programs are designed to take into account local business, cultural and socio-economic conditions. Presenters share their deep knowledge and the insights EY has developed through working with thousands of clients around the world.
Technical expertise
All our trainers are specialists in their areas, and are committed to helping participants benefit from their experience, expertise and specific local knowledge.
Materials We develop bespoke materials and case studies, to help ensure that participants have a full range of reference support.
Global insights
As a global organization, we bring multidisciplinary insights across geographies into our training programs. This creates awareness of new or changing trends in the industry, and helps our clients to adopt global best practices efficiently.
Page 12 Training services for business professionals
Our training offerings – some examples
Other training programs
1. Preparation for professional qualifications, including: a. CPA (certified public accountant) b. The Association of Chartered Certified Accountants c. PMP (project management professional)
2. Financial- and accounting-related courses, including: a. Financial modeling b. Strategic business planning and budgeting c. Financial statement analysis d. Introduction to risk management e. Excellence in MS Excel for finance professionals
3. General business courses, including: a. Business process improvement b. Valuations c. Anti-money laundering and combating financing terrorism seminar d. Advanced planning skills e. Projects for non-project managers f. Introduction to business continuity management
4. Management development and soft skills courses, including: a. Coaching for high performance b. Global leadership development – managing cross-cultural teams
5. Human resource management courses, including: a. Competency-based human resource management b. Competency-based people development workshop
6. Oil and gas industry-related courses, including: a. Industry-specific training on finance, risk, planning, budgeting and accountability;
upstream, downstream and joint ventures
IFRS Center of Excellence training programs
1. IFRS annual update seminar (includes new standards and changes to existing standards)
2. IFRS for executives 3. The EY Diploma in IFRS 4. Accounting for financial instruments under IFRS 5. IFRS for banks and other financial institutions 6. IFRS for investment funds 7. Group reporting issues under IFRS 8. IFRS for listed companies 9. Accounting in the oil and gas industry
(including IFRS/US GAAP) 10. IFRS for the real estate industry 11. IFRS for retail and automotive companies 12. IFRS for the construction industry 13. Introduction to the IFRS for SMEs 14. IFRS for small and medium-sized enterprises
(SME) – comprehensive program 15. IFRS versus local GAAP 16. IFRS i-learning
Page 13 Training services for business professionals
Our e-Learning offerings – examples Learning and development
► We have extensive experience of providing learning and education services to clients. ► Our high-quality learning materials have been delivered successfully to a range of clients.
Our courses cover a large number of the typical risk and compliance areas, including:
1. Anti-money laundering 2. Anti-bribery and corruption 3. Asset management 4. Basel III 5. Board effectiveness 6. Board training event 7. Claims management 8. Complaints handling 9. Dodd Frank 10. Foreign Account Tax Compliance Act
(FATCA) 11. Horizon risk 12. ICAAP and model stress testing 13. IFRS 14. Internal audit
15. Technical product – IB 16. Internal control 17. Know your customer 18. Liquidity risk management 19. Recovery and resolution 20. Regulatory capital 21. Regulatory reform 22. Risk convergence 23. Sarbanes-Oxley Act (SOX) 24. Solvency II 25. Technical banking training 26. Technical – INS 27. Technical insurance training 28. Technical asset management training
Page 15 Training services for business professionals
Training credentials – Kuwait
Sector or industry Type of training Service description
Banking Customized training
Anti-money laundering ► Company-wide program resulting in the training of 2,000+ bank employees utilizing a highly customized and modular training
structure. To address the needs of the different departments, workshops and real case studies were implemented.
Banking Customized training
SME department program ► Called in by a bank to provide a comprehensive training solution for the employees of the newly formed SME department. EY
successfully developed and delivered a 20-day training program encompassing accounting, finance, financial and credit analysis. Original content was created using data extracted from real SMEs.
Government Customized training
New entrant’s induction program ► Annual comprehensive training program for all of the clients new recruits. This six-week program has been specifically created to
satisfy the requirements, and includes a diverse range of subjects such as IFRS, risk management and specialized banking topics (BASEL).
Diversified private group
Customized training
IFRS for accounting department professionals ► Created and delivered a tailored modular program to address the needs of practicing accountants engaged in a variety of industry
sectors within the group.
Diversified private group
Customized training
Accounting and finance for engineers and project managers ► The program was designed specifically for the group’s numerous engineering divisions, and was attended by their executives.
Construction Customized training
Accounting and finance for engineers ► Region-wide program (Kuwait, UAE, Egypt) to acquaint the company’s managers with accounting and financial topics, and introduce
them to specialized construction-related IFRSs.
Oil and gas Customized training
IFRS for group accounting ► Customized program on the new standards (IFRS 10, 11, 12), created to inform and explain their impact on the group’s consolidated
financial statements.
Banking Customized training
Project finance ► Customized program with original content, created to familiarize the bank’s commercial lending officers with project finance topics.
Page 16 Training services for business professionals
Training credentials – Bahrain
Sector or industry Type of training Service description
Government Project Accounting and finance skills gaps project ► EY Training was awarded this project in 2007. The program’s objective was to train 700 Bahrainis to obtain international
professional qualifications (ACCA, FIA, APRM and CMA).
Government Project CIMA Post Graduate Qualification in Business Accounting and Islamic Finance ► Bahrain's emergence as an Islamic banking hub has spurred the company to put in place an ambitious initiative to train 130 Bahraini
graduates in Islamic finance and business accounting. EY Training was selected in 2010 to deliver this program.
Government Project Employment and Training Project for Finance and Accounting Professionals ► EY Training was awarded this project in 2012. It aims to provide 400 Bahraini graduates with a unique opportunity to enter the
competitive marketplace in the fields of finance and accounting with an internationally recognized qualification (ACCA – FIA Diploma and CIMA).
Tele-communi-cation
Customized training
Finance for Non-Finance Executives (FFNFE) ► EY Training was approached to deliver two programs on FFNFE for the client’s middle-level management. The program covered the
principles of financial and management accounting. ► These principles were expanded to give an understanding of how they can be used to manage and control a business more
efficiently and effectively.
Insurance
Customized training
Presentation and Negotiation Skills ► Customized program to address some of the key areas of presentation and negotiation skills for the clients top management
Food Customized training
Managing Finances and Personal Spending ► This workshop was developed for the client’s employees to enhance their finance and personal spending skills.
Government Customized classroom
Supervisory Skills for Auditors ► A customized course that has been developed to address key areas of different supervisory skills necessary to enable the client’s
middle-level management to adopt new procedural-effectiveness methods and ways of empowering their staff.
Page 17 Training services for business professionals
Training credentials – Abu Dhabi (UAE)
Sector or industry Type of training Service description
Government oil and gas
Customized training
Budgeting and Cost Control ► Customized budgeting and cost control training. A total of three training sessions for a period of three days each.
Government investments
Customized training
Introduction to Financial Accounting ► A customized Introduction to financial accounting training. It was a four-week program.
Various Open classroom IFRS ► Offering a wide range of open-house IFRS training courses, as well as a flagship semi-annual update program attended
by top CFOs and other executives.
Various
Open classroom Women in Leadership ► A two-day workshop that builds on research that helps to identify the key factors that have proved vital to successful women leaders.
It aims to help women develop their inner confidence to realize their career potential and the practical skills required to lead themselves and others effectively.
Various Open classroom International Public Sector Accounting Standards – IPSAS ► The two-day workshop covered a number of core IPSAS Standards. More than 80 participants attended this workshop.
Various
Open classroom Understanding Derivatives ► A workshop designed to provide a thorough introduction to the world of financial derivatives. The workshop period was two days.
Government investments
Customized training
IFRS Training – Selective Standards ► A customized IFRS training. The program was split into two sessions; junior and executive. The junior session was a 20-day
program, with 15 participants in total. The executive session was for a period of three days, with 10 participants.
Government aviation
IFRS Training – Selective Standards ► A customized IFRS training. There were a total of two training sessions for a period of three to four days, with 10 participants per
session.
Government diversified
Customized training
IFRS Training – Selective Standards ► A customized IFRS training program for the finance team of the client. The duration of the program was 10 days.
Page 18 Training services for business professionals
Training credentials – Poland
Sector or industry Type of training Service description
Energy sector Customized training
IFRS postgraduate studies, in cooperation with a leading business school ► A 25-day training program addressed to 200 financial aimed at enhancement of substantial skills and extension of knowledge
relevant to draw up financial statements in compliance with IFRS, all in the light of anticipated IPO.
Mining industry
Customized training
IFRS postgraduate studies in cooperation with a leading business school. ► A 27-day training program addressed to the 65 financial advisors of the company, aimed at enhancement of substantial skills and
extension of knowledge relevant to draw up financial statements in compliance with IFRS, all in the light of anticipated IPO.
Oil & gas Customized training
IFRS postgraduate studies in cooperation with a leading business school. ► A 23-day training program addressed to the 60 employees preparing the IFRS reports for the company around the world. Studies
conducted in English.
Government authority
Customized training
Financial Instruments under IFRS ► A customized IFRS training to the finance team of the company. The duration of the program was two days.
Banking Customized training
IFRS – Financial analysis ► Customized accounting and IFRS training for credit analysts. The program was split into two levels; junior and advanced. Both
courses were for a period of four days, with some 50 participants.
Banking
Customized training
IFRS Training – Selective standards ► Customized IFRS training for accounting center of the bank. There were a total of five training sessions for a period of ten days in
total, with up to 40 participants per session.
Page 19 Training services for business professionals
Financial Accounting Advisory Services contacts – EMEIA
Nadeem Shafi Financial Accounting Advisory Services MENA Leader + 965 2295 50303 [email protected]
Marinos Athanassiou + 48 502 444055 [email protected]
Nadia Ahmad MENA IFRS Center of Excellence/ EY Training-Kuwait + 965 2295 5343 [email protected]
Yiannos Ashiotis MENA IFRS Center of Excellence + 357 992 15272 [email protected]
EY | Assurance | Tax | Transactions | Advisory About EY
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. © 2013 EYGM Limited. All Rights Reserved. EYG no. AU1781
EMEIA Marketing Agency 1000307 ED None This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. Please refer to your advisors for specific advice. ey.com