financial exploitation of older adults · 2018. 3. 19. · imposter scams: grandchild in trouble,...

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FINANCIAL EXPLOITATION OF OLDER ADULTS PRESENTED BY: Nicole Zimmer, Elder Rights Project Director, [email protected]

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Page 1: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

FINANCIAL EXPLOITATION OF OLDER ADULTS

P R E S E N T E D B Y :

N i c o l e Z i m m e r , E l d e r R i g h t s P r o j e c t D i r e c t o r , n m z @ l e g a l a c t i o n . o r g

Page 2: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

PRESENTATION OBJECTIVES

1. Recognize the many forms of Elder Financial Exploitation

2. Reduce the risk of Elder Financial Exploitation for yourself, your clients, and your loved ones

3. Refer victims of elder financial exploitation to the Elder Rights Project and other resources

Page 3: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Elde r Ab use : Hidde n Epide mic

• 10% of people 60 or older are affected

• 50% of people with dementia are affected

• As few as 1 in 23 cases are reported, fewer are prosecuted

• Financial exploitation is the most common form of elder abuse

Page 4: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Elde r Ab use :Dire Co nse q ue nc e s

• Premature death and increased hospitalizations

• 5.3 billion in heath care costs

• Loss of wealth to

• Individuals/Families

• Businesses

• Medicare/Medicaid

Page 5: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Why Ta rg e t Olde r Adults?Regular income

Accumulated assets

Trusting, polite

Lonely, isolated, dependent on others

Vulnerable due to grief

Lack of experience with financial matters

Cognitive decline

Traits may be real or perceived.

Page 6: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Wha t is Fina nc ia l Explo ita tio n?

Page 7: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Ta king a n o lde r a dult’ s mo ne y, pro pe rty, o r b e lo ng ing s b y:

Manufacturing consent

Abuse of financial authority

Stealing personal information

Forging signatures or documents

Page 8: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

What is elder financial exploitation:

Manufacturing ConsentObtaining, or receiving for less than fair market value, an older adult’s money, property, or belongings by:

◦ Deception (lies, misrepresentation)

◦ Enticement (false promises)

◦ Coercion (threats, relentless persistence)

◦ Compulsion (no other choice)

◦ Force (violence of threats of violence)

Absence of informed consent

Presence of undue influence

Page 9: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Example s: manufac turing c onse nt

Mother gives house to daughter after daughter promises to care for mother for the rest of her life. Once deed is signed, daughter kicks Mom out and mortgages the house.

Much younger woman starts “dating” an elderly, cognitively disabled man and gets him to pay her rent, utilities, cell phone, etc.

Step-father allows his daughter to move in temporarily. She brings several other people into the home, refuses to leave, and does not pay rent or expenses as promised.

Page 10: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Example s: manufac turing c onse nt

Imposter scams: grandchild in trouble, lottery winner, true love stuck in Nigeria…

Page 11: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

What is elder financial exploitation

Abuse of Financial Authority

Substantial failure or neglect of a fiscal agent to fulfill his or her responsibilities.

Fiscal agents include:◦ Power of attorney for property/finances

◦ Representative payees

◦ Conservators

◦ Guardians of the estate

◦ Informal agreement to “pay bills”?

Page 12: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Example s: abuse of financ ial authority

Granddaughter uses her authority under a POA-F to transfer two deeds into her name and take $30,000.00 from Grandma’s savings.

Nephew uses his authority under a POA-F to cash in his aunt’s stock and purchase a summer home up north.

Neighbor obtains POA-F over a grieving widower and immediately starts taking money from the elder’s account and using it to pay his own bills and buy things for himself.

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What is elder financial exploitation

Identity Theft

Unauthorized use of someone’s personal information or documents (SSN, PIN, credit card, etc.) to obtain something of value.

Use of existing credit/debit cards

Opening new credit cards

Opening utility accounts

Taking out a payday or other installment loan

Note: Equifax situation is a “data breach” until someone uses the stolen information to obtain something of value.

Page 14: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Example s: Ide ntity The ft

Son takes Mom’s credit card from her purse and uses it without her permission to buy things for himself.

Son who lives with Mom takes the credit card application from the mailbox and opens a new account in Mom’s name without her permission and buys things for himself.

Grandson uses grandpa’s personal information to electronically co-sign his student loan.

Page 15: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

What is elder financial exploitation

Forgery

Falsely making or altering any writing with intent to defraud

Examples:

Elderly woman gives her roommate her purse for safekeeping when she goes into the hospital. He writes several checks to himself while she is gone and forges her signature.

Niece forges her aunt’s signature on a quit claim deed transferring ownership of the property to herself.

Page 16: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Re duc ing the Risk o f Elde r Fina nc ia l Explo ita tio n

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Wa rning Sig ns o f Fina nc ia l Ab useBasic needs being unmet

Poor physical condition (dehydration, malnourishment)

Unusual banking activity – especially large, even numbered withdrawals

Inability to explain the nature/consequences of the transaction

Disappearance of financial/legal docs or checkbooks

Strained or tense relationships with family (AODA, mental illness)

Withdrawn/Isolated/Submissive

Page 18: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Tip # 1: Put yo ur trust in the rig ht pe o p leDon’t appoint someone with money problems or vices as your fiscal agent

Beware new “friends” who offer to assistance

Require your fiscal agent to provide a regular accounting to you or someone you trust

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Tip # 2:Re vie w fina nc ia l sta te me nts a nd c re d it re po rts re g ula rly 60 days to dispute fraudulent credit card charges, as little as 7 days

to dispute fraudulent debit card charges

Free report from each agency once per year

Free report if you are the victim of fraud or identity theft

www.annualcreditreport.com

1-877-322-8228

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Tip # 3:Ke e p pe rso na l info rma tio n priva te SSN, birthdate, bank account numbers, credit card

numbers, PINs, and passwords (liable for MISUSE of these things)

Shred, shred, shred

Beware phone calls or e mails from the IRS, Social Security, Medicare, your bank, etc.

Page 21: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Tip # 4:Do n’ t wire mo ne y

Preferred method of payment by scammers Same as giving someone cash No protections, unlike credit cards, debit cards

or checks Report scammer to the FTC and the wiring

agency

Page 22: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

A RESOURCE FOR FINANCIAL EXPLOITATION VICTIMS

Page 23: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Sta te wide Co lla b o ra tio n

•1968

•39 southern counties

•Free civil legal aid to low-income and elderly people

JUDICARE

•1966

•33 northern counties

•11 American Indian tribes

•Free civil legal aid to (mostly) low-income people

LEGAL ACTION OF WISCONSIN

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Vic tims o f Crime Ac t (1984)

Goals for Victims◦ Response to physical,

emotional needs

◦ Stabilize lives

◦ Understanding of, participation in, criminal justice system

◦ Safety

Funding

•Fees and fines of convicted federal offenders

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Elig ib ility

• Wisconsin resident

• 60+

• Victim of crime (elder abuse)

• Civil legal need related to victimization

• No income or asset limits

• No criminal charges, convictions or police report required

Page 26: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Se rvic e s

Protection Orders◦ Domestic abuse/Harassment

◦ Individual at Risk

Landlord/Tenant Matters◦ Defending evictions related to abuse

◦ Evicting abusers

Review/Revoke abusive POAs

Recover money and property

Foreclosure defense

Identity Theft

Page 27: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

Ho w to re a c h us

Option 1:

Referral from a social service agency

Option 2:

Call the toll free intake line at 1-844-614-5468 open Monday through Friday from 8:30am to 4:00pm

Note: we need to speak with the potential client directly.

Page 28: FINANCIAL EXPLOITATION OF OLDER ADULTS · 2018. 3. 19. · Imposter scams: grandchild in trouble, ... Taking out a payday or other installment loan Note: ... Warning Signs of Financ

844-614-5468Que stio ns?