PRESIDENT & BOARD CHAIR GREETINGGood comes in many sizes, shapes and from surprising places. Even small acts of good can make a huge difference. For example, a simple bag of household goods that has the power to change lives. When you donate to Goodwill, your goods improve another person’s life, instead of decaying in a landfill. But the good doesn’t end there. Sales of your donated goods fund Goodwill’s training and employment services, helping local people with disabilities and employment barriers obtain the skills, confidence and supports necessary to succeed in gainful employment.

There’s still even better good to come. Employment is more than a paycheck or benefits – it builds personal dignity, respect, inclusion and self-sufficiency. We see this everyday in the lives of those to whom we are entrusted to serve. When people work, communities thrive. Work creates sustainable change and it all starts with someone’s bag of donated goods. We thank our donors, shoppers and supporters for seeing the value of giving unwanted items new life, protecting the environment and helping to create a powerful “working force” in our community. When you do a little good, it goes a long way.

Warmest regards,

Bill Warriner, LCSW, CE President and CEO

Melissa Beber Chair, Board of Directors

FINANCIAL SUPPORTERSAction Rags USAAdvantage Cartridge CompanyAmy & Bart HochstetlerAtlantic Clothing, LLCBon-Ton CompanyChad & Jessica GlassburnCity Recyclers Inc.David & Carol JacksonDell ReconnectDouglas BarrowEast Allen County SchoolsEdward & Cynthia WellingFortune Rags CorporationFrank J. Smith EndowmentGary & Mary YargerGoodwill Store ShoppersJacquelyn & Ronald FellerJennifer & Jeffrey VaughanJoe O’ConnorKathy WedlerLarry HolzingerLaura & Greg MaserLegacy RagsLes Produits De Café, Inc.Lori McCutcheonMarita CrawfisMarsha ConnerMelissa & Edward BeberMetal XNetwork for GoodNicholas & Adrienne ElkinsOmni-SourceOpportunity EnterprisePNCPringle Group, Inc.Randy RuskRandy WolfRound-Up DonorsSchwab Charitable FoundationShopGoodwill.com ShoppersSmart Rags RecyclersSmith & Associates Consulting, LLCSocial Security AdministrationStan BieberichState of IN FSSA Division of Disability & Rehabilitative ServicesSteve Zacher3Rivers Credit Union FoundationThrift Recycling ManagementTim MangesWilliam Nichols

FRIENDS OF GOODWILLA I SquaredAldersgate United Methodist ChurchAll Seasons StorageArlington Park Neighborhood AssociationAscension Lutheran ChurchAssociation for People in Supported EmploymentBridgewater Homeowner’s AssociationButler United Methodist ChurchBritton MarketingChapel Ridge Shopping CenterChurubusco United Methodist ChurchColumbia Square Shopping CenterCommission on Accreditation of Rehabilitation FacilitiesConnolly’s Do it BestCornerstone Community ChurchCrossroads Child & Family ServicesdisAbilities ExpoDo it Best Corp.East Noble High SchoolEmanuel Lutheran ChurchEmploying People with Disabilities InitiativeFamily Centered ServicesFirst Wayne St. United Methodist ChurchFort Wayne Sport ClubGAPP GroupGlenbrook CommonsGoodwill Industries International, Inc.Heritage ParkHires Automotive Illinois RoadHope AliveHuntington Community Garage SaleImmaculate Conception Catholic ChurchIN Association of Rehabilitation FacilitiesINDATAIU Center on Community Living & CareersKendallville Community Garage SaleKPC MediaLegal Chop ShopLife Community Church

New Haven United Methodist ChurchNortheast IN Solid Waste Management DistrictPsi Iota XiRogers CompaniesSt. Anthony of Padua Catholic ChurchSt. Joe Village Shopping CenterSt. John’s Lutheran ChurchShambaugh Kast Beck & Williams, LLPSouthwest Lutheran ChurchStellhorn Village Shopping CenterTorridTractor SupplyTransition Partners of NE INTransportation Advisory CommitteeTrinity United Methodist ChurchWalgreen’s CompanyWest Autumn AssociationPre-Employment Transition Services CollaborationEast Allen County School SystemMSD of Steuben CountyDeKalb County Eastern School DistrictFreemont Community SchoolsGarrett-Keyser-Butler Community School District

CARF (Commission on Accreditation of Rehabilitation Facilities) affirms all products and services are focused on creating a positive impact in the life of the person who receives services from CARF-accredited providers. Goodwill Industries of Northeast Indiana, Inc. maintains the highest level of CARF accreditation for community employment services: employment supports and job development.

Corporate Office 1516 Magnavox Way Fort Wayne, IN 46804Voice: (260) 478-7617

Toll Free: 1-800-666-2716 Fax: (260) 436-3800

Goodwill Industries of Northeast Indiana, Inc.www.fwgoodwill.org

putting success to work.

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is success.MISSIONGoodwill provides opportunities for people with disabilities and employment barriers to build independence through employment.

STRATEGIC PLAN IMPERATIVES1. Grow the Mission2. Grow the Business3. Grow the People4. Grow Operational Excellence5. Grow the Brand

Your support is vital to the success of our mission. Whether you donated a pair of jeans that no longer fit, held a donation drive, provided grant or program funding, made a financial contribution, provided space for a donation center, shopped in our stores, “rounded-up” your change at the cash register, purchased recyclable goods or hired a person enrolled in our services – you helped Goodwill provide opportunities, services and jobs to individuals in our local community. We are very grateful for your generous support!

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MANAGEMENT TEAM Bill Warriner

President & CEO

Larry HolzingerChief Financial Officer

Randy WolfClient Services Director

Lori McCutcheon Sales Director

Rick WaggonerOperations & Logistics Director

Marita CrawfisHuman Resources & Safety Director

BOARD OF DIRECTORS

Doug Barrow – SecretaryWPTA Television

Melissa Beber – ChairGreater Fort Wayne, Inc.

Stan BieberichRetired – DWD

Nicholas ElkinsIndiana Michigan Power

Jacquelyn FellerRetired – University of St. Francis

Chad GlassburnLake City Bank

Amy HochstetlerThe Orthopedic Hospital

Tim MangesEilbacher & Fletcher

Laura Maser Beers Mallers Backs & Salin

Todd NicholsIVY Tech Community College

Joe O’Connor – TreasurerOssian State Bank

Randy RuskDo it Best Corp.

Wil SmithSmith & Associates Consulting

Edward WellingGrinsfelder Associates Architects

Gary YargerRetired – American Electric Power

Steve Zacher – Vice ChairThe Zacher Company

Bill Warriner - Ex-OfficioGoodwill Industries

Goodwill Industries of Northeast Indiana, Inc. is a 501 (c) (3) non-profit organization qualifying for tax-deductible contributions. Financial information excerpted from 2018 Financial Statements audited by the CPA firm Baden, Gage and Schroeder, LLC.

REVENUE & EXPENSES SUMMARY 2018

476,409 Goodwill store customer purchase transactions and 33,934 on-line purchase transactions occurred in 2018.

$564,948 was the projected annual wages for 40 clients placed into employment at hourly wages from $7.25 - $17.10.

228 high school and transition students benefitted from pre-employment training services, retail training and work experience opportunities at Goodwill.

635 clients received services including job placement, job support and benefits counseling at no cost to them.

$2.6 million or 60% of total payroll was earned by 296 people working at Goodwill who have disabilities and/or employment barriers.

$1.6 million was paid in local, state and federal taxes generated by Goodwill’s activities in 2018.

72,359 pounds of E-Waste were recycled at no cost to the donors through Goodwill’s partner, Dell Reconnect. Computers and accessories are accepted regardless of make or model and do not have to be in working order.

12 Days were needed from referral to entry for clients coming into employment services. 0 individuals were placed onto waiting lists. 23% of the clients entered secured employment in 2018.

70% of clients returned surveys. Of that group, 97% were satisfied with the services they received from Goodwill.

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78% of clients maintained employment.

Sources of Revenue & Support

Allocation of Expenses

GOODWILL CIRCLE OF SUCCESS

72% of clients served had multiple disabilities.

217 Goodwill employees were provided supportive case management services.

4.7 months was the average time for Goodwill clients to secure meaningful community employment.

84% board member attendance average and 100% board giving in 2018.

89.4% of Goodwill’s operating revenue was spent for programs and related costs.

$2.5 million was reinvested in the local economy through Goodwill’s operations.

97% of Goodwill’s operating budget was self-funded, not dependent on governmental funding.