financial performance analysis of al arafa bank ltd

78
1 AN INTERNSHIP REPORT ON “Financial Performance Analysis of AL-Arafah Islami Bank Ltd.” Prepared by Jinnat ara Nezum. BBA (7 th ) Major in HRM ID# B093852

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Page 1: Financial Performance Analysis of Al Arafa Bank Ltd

1

AN INTERNSHIP REPORT

ON

ldquoFinancial Performance Analysis of AL-Arafah Islami Bank Ltdrdquo

Prepared by

Jinnat ara Nezum BBA (7th) Major in HRM ID B093852

2

INTERNATIONAL ISLAMIC UNIVERSITY CHITTAGONG

DHAKA CAMPUS

S C H O O L O F B U S I N E S S

AN INTERNSHIP REPORT

ON

ldquoFinancial Performance Analysis of

AL-Arafah Islami Bank Ltdrdquo Prepared For Mamun Abdul Kayeum Asst Prof amp Co-Ordinator of BBA Uttara University

Prepared By Jinnat ara Nezum BBA (7th) Major in HRM

3

Md Mahbub Alom Pathan ID M20521111010 (7TH) Major in Finance BBA

INTERNATIONAL ISLAMIC UNIVERSITY CHITTAGONG DHAKA CAMPUS

May 26th 2009 Mr Mamun Abdul Kayeum Assistant Professor amp Co-Ordinator Faculty BBA Uttara University (UU) Subject Seeking permission to submit Internship Report on Al-Arafah Islami Bank

Limited Dear Sir I am pleased to submit my Internship Report on ldquoFinancial Performance Analysis of

AL-Arafah Islami Bank Ltdrdquo which was prepared from the job experience in AL-Arafah

Islami Bank Ltd Joydebpur Chowrasta Branch Gazipur I am submitting this report in order

to fulfill the requirement of the course I had the opportunity to gain more ideas and

insights about Organizational structure and customer services

I had also to learn and work a lot to know the overall Banking and accumulate the relevant

data to prepare this report I express my deep gratitude to you for giving me scope and

assist me to prepare this report properly

4

I trust you will find it nice Yours sincerely Md Mahbub Alom Pathan ID M20521111010 (7TH) Major in Finance BBA

Acknowledgement

First of all I would like to express my deeply gratitude to the almighty Allah for fruitfully

prepare this internship report It is my practical work as well as my responsibility to

perform my jobs

I acknowledge the contribution of my honorable teacher and internship supervisor Mr

Mamun Abdul Kayeum for his guidance in conducting the study and writing the report

He has been gracious enough to take time out from his schedule for giving me all the

necessary assistance through out the entire internship period Without his help this report

might not have been a comprehensive one

I would like to express my sincerest thanks the very first persons of AL-ARAFAH ISLAMI

BANK LTD to whom I would like to express my gratitude to MMohiuddin Sharifi

(Manager) received me as an intern at AL-ARAFAH ISLAMI Bank

I also like to thanks Md Mozahed Hossain (Second Manager) Md Mahfuzul Haque

(Officer) in charge ( GB) Md Khalilur Rahman (Officer) Mr Lalon Sheik in charge

(Foreign Exchange) who helped me by making understand many banking terms work

procedure in Joydebpur Chowrast Branch of AIBL

5

But I would like give special thanks M Mohiuddin Sharifi (Manager) who was frankly

dynamic and helped me seriously and given me his valuable time during my internship

program Some time I did interfere in their most important work by asking many questions

for my internship purpose and they were very polite and willing to answers my questions

with patience

Finally a silent flow of gratitude is for most adorned Parents Brother Brother-in-law and

Sisters whose dreams and blessings are always with me

Executive Summary

The report is prepared on the basis of practical experiences at AL-ARAFAH ISLAMI Bank

Ltd This program helps me a lot to learn about the practical situation of a financial as well

as also assist to implement my theoretical knowledge into practical realistic environment

In the age of modern civilization Bank is playing its spending role to keep to the economic

activity In fact there is hardly any aspect of development activity whether state inspired

or otherwise where Bank do not have a major role to play

Bank provides means and mechanism of transferring command over resources from those

who have an excess of income over expenditure to those can make use of the same for

adding to the volume of productive capital There are large numbers of small saver with

small amount of saving who are generally reluctant to invest their surplus income because

of their lack of adequate knowledge about complicated investment affaires The Bank

provide them with the safety liquidity and profitability by means of different saving media

offering varying degrees of mix liquidity return and safety of saving

6

I have equally faced co ndash operation and many obstacles simultaneously I hope this report

would be able portray the status of ldquoGeneral Banking Investment and Foreign Exchange

Operation of AIBLrdquo My efforts will meaningful if this report serves the purpose effectively

I have faced many Challenges in different steps of banking procedure I also tried to

overcome every case All the banking activities from my personal point of view presented

in this report

Al- Arafah Islami Bank Limited is schedule commercial Bank is registered by the

Bangladesh Bank It follows the rules and regulations prescribed by the Bangladesh by the

Bangladesh Bank for scheduled commercial Banks

TABLE OF CONTENTS

Chapter Contents Page No

1 Introduction Part

11 Introduction

12 Origin of the report

13Background of the study

14 Objective of the report

16 Methodology

161 Source of data

162 Primary data

163 Secondary data

17 Limitation of the report

2 Organization Part

21 Historical background of the study

22 Board of director

23 Managing director

24 Central Executive of the Bank

25 Shariah council of the Bank

26 Organization Structure of the Bank

27 Special feature of the Bank

7

28 Pledges amp commitments of the sponsor directors of the Bank

29 Structure of the Branch

210 SWOT Analysis

211 Branch location

3 Project Part

31 Introduction

32 General Banking

321 Introduction

322 Account opening section

3221 Current account

3222 Saving account

3223 Monthly saving scheme

3224 Muduraba MDS

3225 Muduraba LDS

3226 Muduraba KDS

323 Cash Section

3231 Cash receiving procedure

3232 Cash payment procedure

324 Deposit section

3241 Remittance section

33 Accounts Section

331 Tasks of accounts department

34 Investment section

341 Investment scheme

35 Foreign Exchange

351 Letter of credit (LC)

352 Types of (LC)

353 Requirement paper for opening LC

354 Important particular for LC opening register

355 Important particular for column of Bill

356 Back to Back LC

357 Foreign Exchange remittance

8

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 2: Financial Performance Analysis of Al Arafa Bank Ltd

2

INTERNATIONAL ISLAMIC UNIVERSITY CHITTAGONG

DHAKA CAMPUS

S C H O O L O F B U S I N E S S

AN INTERNSHIP REPORT

ON

ldquoFinancial Performance Analysis of

AL-Arafah Islami Bank Ltdrdquo Prepared For Mamun Abdul Kayeum Asst Prof amp Co-Ordinator of BBA Uttara University

Prepared By Jinnat ara Nezum BBA (7th) Major in HRM

3

Md Mahbub Alom Pathan ID M20521111010 (7TH) Major in Finance BBA

INTERNATIONAL ISLAMIC UNIVERSITY CHITTAGONG DHAKA CAMPUS

May 26th 2009 Mr Mamun Abdul Kayeum Assistant Professor amp Co-Ordinator Faculty BBA Uttara University (UU) Subject Seeking permission to submit Internship Report on Al-Arafah Islami Bank

Limited Dear Sir I am pleased to submit my Internship Report on ldquoFinancial Performance Analysis of

AL-Arafah Islami Bank Ltdrdquo which was prepared from the job experience in AL-Arafah

Islami Bank Ltd Joydebpur Chowrasta Branch Gazipur I am submitting this report in order

to fulfill the requirement of the course I had the opportunity to gain more ideas and

insights about Organizational structure and customer services

I had also to learn and work a lot to know the overall Banking and accumulate the relevant

data to prepare this report I express my deep gratitude to you for giving me scope and

assist me to prepare this report properly

4

I trust you will find it nice Yours sincerely Md Mahbub Alom Pathan ID M20521111010 (7TH) Major in Finance BBA

Acknowledgement

First of all I would like to express my deeply gratitude to the almighty Allah for fruitfully

prepare this internship report It is my practical work as well as my responsibility to

perform my jobs

I acknowledge the contribution of my honorable teacher and internship supervisor Mr

Mamun Abdul Kayeum for his guidance in conducting the study and writing the report

He has been gracious enough to take time out from his schedule for giving me all the

necessary assistance through out the entire internship period Without his help this report

might not have been a comprehensive one

I would like to express my sincerest thanks the very first persons of AL-ARAFAH ISLAMI

BANK LTD to whom I would like to express my gratitude to MMohiuddin Sharifi

(Manager) received me as an intern at AL-ARAFAH ISLAMI Bank

I also like to thanks Md Mozahed Hossain (Second Manager) Md Mahfuzul Haque

(Officer) in charge ( GB) Md Khalilur Rahman (Officer) Mr Lalon Sheik in charge

(Foreign Exchange) who helped me by making understand many banking terms work

procedure in Joydebpur Chowrast Branch of AIBL

5

But I would like give special thanks M Mohiuddin Sharifi (Manager) who was frankly

dynamic and helped me seriously and given me his valuable time during my internship

program Some time I did interfere in their most important work by asking many questions

for my internship purpose and they were very polite and willing to answers my questions

with patience

Finally a silent flow of gratitude is for most adorned Parents Brother Brother-in-law and

Sisters whose dreams and blessings are always with me

Executive Summary

The report is prepared on the basis of practical experiences at AL-ARAFAH ISLAMI Bank

Ltd This program helps me a lot to learn about the practical situation of a financial as well

as also assist to implement my theoretical knowledge into practical realistic environment

In the age of modern civilization Bank is playing its spending role to keep to the economic

activity In fact there is hardly any aspect of development activity whether state inspired

or otherwise where Bank do not have a major role to play

Bank provides means and mechanism of transferring command over resources from those

who have an excess of income over expenditure to those can make use of the same for

adding to the volume of productive capital There are large numbers of small saver with

small amount of saving who are generally reluctant to invest their surplus income because

of their lack of adequate knowledge about complicated investment affaires The Bank

provide them with the safety liquidity and profitability by means of different saving media

offering varying degrees of mix liquidity return and safety of saving

6

I have equally faced co ndash operation and many obstacles simultaneously I hope this report

would be able portray the status of ldquoGeneral Banking Investment and Foreign Exchange

Operation of AIBLrdquo My efforts will meaningful if this report serves the purpose effectively

I have faced many Challenges in different steps of banking procedure I also tried to

overcome every case All the banking activities from my personal point of view presented

in this report

Al- Arafah Islami Bank Limited is schedule commercial Bank is registered by the

Bangladesh Bank It follows the rules and regulations prescribed by the Bangladesh by the

Bangladesh Bank for scheduled commercial Banks

TABLE OF CONTENTS

Chapter Contents Page No

1 Introduction Part

11 Introduction

12 Origin of the report

13Background of the study

14 Objective of the report

16 Methodology

161 Source of data

162 Primary data

163 Secondary data

17 Limitation of the report

2 Organization Part

21 Historical background of the study

22 Board of director

23 Managing director

24 Central Executive of the Bank

25 Shariah council of the Bank

26 Organization Structure of the Bank

27 Special feature of the Bank

7

28 Pledges amp commitments of the sponsor directors of the Bank

29 Structure of the Branch

210 SWOT Analysis

211 Branch location

3 Project Part

31 Introduction

32 General Banking

321 Introduction

322 Account opening section

3221 Current account

3222 Saving account

3223 Monthly saving scheme

3224 Muduraba MDS

3225 Muduraba LDS

3226 Muduraba KDS

323 Cash Section

3231 Cash receiving procedure

3232 Cash payment procedure

324 Deposit section

3241 Remittance section

33 Accounts Section

331 Tasks of accounts department

34 Investment section

341 Investment scheme

35 Foreign Exchange

351 Letter of credit (LC)

352 Types of (LC)

353 Requirement paper for opening LC

354 Important particular for LC opening register

355 Important particular for column of Bill

356 Back to Back LC

357 Foreign Exchange remittance

8

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 3: Financial Performance Analysis of Al Arafa Bank Ltd

3

Md Mahbub Alom Pathan ID M20521111010 (7TH) Major in Finance BBA

INTERNATIONAL ISLAMIC UNIVERSITY CHITTAGONG DHAKA CAMPUS

May 26th 2009 Mr Mamun Abdul Kayeum Assistant Professor amp Co-Ordinator Faculty BBA Uttara University (UU) Subject Seeking permission to submit Internship Report on Al-Arafah Islami Bank

Limited Dear Sir I am pleased to submit my Internship Report on ldquoFinancial Performance Analysis of

AL-Arafah Islami Bank Ltdrdquo which was prepared from the job experience in AL-Arafah

Islami Bank Ltd Joydebpur Chowrasta Branch Gazipur I am submitting this report in order

to fulfill the requirement of the course I had the opportunity to gain more ideas and

insights about Organizational structure and customer services

I had also to learn and work a lot to know the overall Banking and accumulate the relevant

data to prepare this report I express my deep gratitude to you for giving me scope and

assist me to prepare this report properly

4

I trust you will find it nice Yours sincerely Md Mahbub Alom Pathan ID M20521111010 (7TH) Major in Finance BBA

Acknowledgement

First of all I would like to express my deeply gratitude to the almighty Allah for fruitfully

prepare this internship report It is my practical work as well as my responsibility to

perform my jobs

I acknowledge the contribution of my honorable teacher and internship supervisor Mr

Mamun Abdul Kayeum for his guidance in conducting the study and writing the report

He has been gracious enough to take time out from his schedule for giving me all the

necessary assistance through out the entire internship period Without his help this report

might not have been a comprehensive one

I would like to express my sincerest thanks the very first persons of AL-ARAFAH ISLAMI

BANK LTD to whom I would like to express my gratitude to MMohiuddin Sharifi

(Manager) received me as an intern at AL-ARAFAH ISLAMI Bank

I also like to thanks Md Mozahed Hossain (Second Manager) Md Mahfuzul Haque

(Officer) in charge ( GB) Md Khalilur Rahman (Officer) Mr Lalon Sheik in charge

(Foreign Exchange) who helped me by making understand many banking terms work

procedure in Joydebpur Chowrast Branch of AIBL

5

But I would like give special thanks M Mohiuddin Sharifi (Manager) who was frankly

dynamic and helped me seriously and given me his valuable time during my internship

program Some time I did interfere in their most important work by asking many questions

for my internship purpose and they were very polite and willing to answers my questions

with patience

Finally a silent flow of gratitude is for most adorned Parents Brother Brother-in-law and

Sisters whose dreams and blessings are always with me

Executive Summary

The report is prepared on the basis of practical experiences at AL-ARAFAH ISLAMI Bank

Ltd This program helps me a lot to learn about the practical situation of a financial as well

as also assist to implement my theoretical knowledge into practical realistic environment

In the age of modern civilization Bank is playing its spending role to keep to the economic

activity In fact there is hardly any aspect of development activity whether state inspired

or otherwise where Bank do not have a major role to play

Bank provides means and mechanism of transferring command over resources from those

who have an excess of income over expenditure to those can make use of the same for

adding to the volume of productive capital There are large numbers of small saver with

small amount of saving who are generally reluctant to invest their surplus income because

of their lack of adequate knowledge about complicated investment affaires The Bank

provide them with the safety liquidity and profitability by means of different saving media

offering varying degrees of mix liquidity return and safety of saving

6

I have equally faced co ndash operation and many obstacles simultaneously I hope this report

would be able portray the status of ldquoGeneral Banking Investment and Foreign Exchange

Operation of AIBLrdquo My efforts will meaningful if this report serves the purpose effectively

I have faced many Challenges in different steps of banking procedure I also tried to

overcome every case All the banking activities from my personal point of view presented

in this report

Al- Arafah Islami Bank Limited is schedule commercial Bank is registered by the

Bangladesh Bank It follows the rules and regulations prescribed by the Bangladesh by the

Bangladesh Bank for scheduled commercial Banks

TABLE OF CONTENTS

Chapter Contents Page No

1 Introduction Part

11 Introduction

12 Origin of the report

13Background of the study

14 Objective of the report

16 Methodology

161 Source of data

162 Primary data

163 Secondary data

17 Limitation of the report

2 Organization Part

21 Historical background of the study

22 Board of director

23 Managing director

24 Central Executive of the Bank

25 Shariah council of the Bank

26 Organization Structure of the Bank

27 Special feature of the Bank

7

28 Pledges amp commitments of the sponsor directors of the Bank

29 Structure of the Branch

210 SWOT Analysis

211 Branch location

3 Project Part

31 Introduction

32 General Banking

321 Introduction

322 Account opening section

3221 Current account

3222 Saving account

3223 Monthly saving scheme

3224 Muduraba MDS

3225 Muduraba LDS

3226 Muduraba KDS

323 Cash Section

3231 Cash receiving procedure

3232 Cash payment procedure

324 Deposit section

3241 Remittance section

33 Accounts Section

331 Tasks of accounts department

34 Investment section

341 Investment scheme

35 Foreign Exchange

351 Letter of credit (LC)

352 Types of (LC)

353 Requirement paper for opening LC

354 Important particular for LC opening register

355 Important particular for column of Bill

356 Back to Back LC

357 Foreign Exchange remittance

8

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 4: Financial Performance Analysis of Al Arafa Bank Ltd

4

I trust you will find it nice Yours sincerely Md Mahbub Alom Pathan ID M20521111010 (7TH) Major in Finance BBA

Acknowledgement

First of all I would like to express my deeply gratitude to the almighty Allah for fruitfully

prepare this internship report It is my practical work as well as my responsibility to

perform my jobs

I acknowledge the contribution of my honorable teacher and internship supervisor Mr

Mamun Abdul Kayeum for his guidance in conducting the study and writing the report

He has been gracious enough to take time out from his schedule for giving me all the

necessary assistance through out the entire internship period Without his help this report

might not have been a comprehensive one

I would like to express my sincerest thanks the very first persons of AL-ARAFAH ISLAMI

BANK LTD to whom I would like to express my gratitude to MMohiuddin Sharifi

(Manager) received me as an intern at AL-ARAFAH ISLAMI Bank

I also like to thanks Md Mozahed Hossain (Second Manager) Md Mahfuzul Haque

(Officer) in charge ( GB) Md Khalilur Rahman (Officer) Mr Lalon Sheik in charge

(Foreign Exchange) who helped me by making understand many banking terms work

procedure in Joydebpur Chowrast Branch of AIBL

5

But I would like give special thanks M Mohiuddin Sharifi (Manager) who was frankly

dynamic and helped me seriously and given me his valuable time during my internship

program Some time I did interfere in their most important work by asking many questions

for my internship purpose and they were very polite and willing to answers my questions

with patience

Finally a silent flow of gratitude is for most adorned Parents Brother Brother-in-law and

Sisters whose dreams and blessings are always with me

Executive Summary

The report is prepared on the basis of practical experiences at AL-ARAFAH ISLAMI Bank

Ltd This program helps me a lot to learn about the practical situation of a financial as well

as also assist to implement my theoretical knowledge into practical realistic environment

In the age of modern civilization Bank is playing its spending role to keep to the economic

activity In fact there is hardly any aspect of development activity whether state inspired

or otherwise where Bank do not have a major role to play

Bank provides means and mechanism of transferring command over resources from those

who have an excess of income over expenditure to those can make use of the same for

adding to the volume of productive capital There are large numbers of small saver with

small amount of saving who are generally reluctant to invest their surplus income because

of their lack of adequate knowledge about complicated investment affaires The Bank

provide them with the safety liquidity and profitability by means of different saving media

offering varying degrees of mix liquidity return and safety of saving

6

I have equally faced co ndash operation and many obstacles simultaneously I hope this report

would be able portray the status of ldquoGeneral Banking Investment and Foreign Exchange

Operation of AIBLrdquo My efforts will meaningful if this report serves the purpose effectively

I have faced many Challenges in different steps of banking procedure I also tried to

overcome every case All the banking activities from my personal point of view presented

in this report

Al- Arafah Islami Bank Limited is schedule commercial Bank is registered by the

Bangladesh Bank It follows the rules and regulations prescribed by the Bangladesh by the

Bangladesh Bank for scheduled commercial Banks

TABLE OF CONTENTS

Chapter Contents Page No

1 Introduction Part

11 Introduction

12 Origin of the report

13Background of the study

14 Objective of the report

16 Methodology

161 Source of data

162 Primary data

163 Secondary data

17 Limitation of the report

2 Organization Part

21 Historical background of the study

22 Board of director

23 Managing director

24 Central Executive of the Bank

25 Shariah council of the Bank

26 Organization Structure of the Bank

27 Special feature of the Bank

7

28 Pledges amp commitments of the sponsor directors of the Bank

29 Structure of the Branch

210 SWOT Analysis

211 Branch location

3 Project Part

31 Introduction

32 General Banking

321 Introduction

322 Account opening section

3221 Current account

3222 Saving account

3223 Monthly saving scheme

3224 Muduraba MDS

3225 Muduraba LDS

3226 Muduraba KDS

323 Cash Section

3231 Cash receiving procedure

3232 Cash payment procedure

324 Deposit section

3241 Remittance section

33 Accounts Section

331 Tasks of accounts department

34 Investment section

341 Investment scheme

35 Foreign Exchange

351 Letter of credit (LC)

352 Types of (LC)

353 Requirement paper for opening LC

354 Important particular for LC opening register

355 Important particular for column of Bill

356 Back to Back LC

357 Foreign Exchange remittance

8

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 5: Financial Performance Analysis of Al Arafa Bank Ltd

5

But I would like give special thanks M Mohiuddin Sharifi (Manager) who was frankly

dynamic and helped me seriously and given me his valuable time during my internship

program Some time I did interfere in their most important work by asking many questions

for my internship purpose and they were very polite and willing to answers my questions

with patience

Finally a silent flow of gratitude is for most adorned Parents Brother Brother-in-law and

Sisters whose dreams and blessings are always with me

Executive Summary

The report is prepared on the basis of practical experiences at AL-ARAFAH ISLAMI Bank

Ltd This program helps me a lot to learn about the practical situation of a financial as well

as also assist to implement my theoretical knowledge into practical realistic environment

In the age of modern civilization Bank is playing its spending role to keep to the economic

activity In fact there is hardly any aspect of development activity whether state inspired

or otherwise where Bank do not have a major role to play

Bank provides means and mechanism of transferring command over resources from those

who have an excess of income over expenditure to those can make use of the same for

adding to the volume of productive capital There are large numbers of small saver with

small amount of saving who are generally reluctant to invest their surplus income because

of their lack of adequate knowledge about complicated investment affaires The Bank

provide them with the safety liquidity and profitability by means of different saving media

offering varying degrees of mix liquidity return and safety of saving

6

I have equally faced co ndash operation and many obstacles simultaneously I hope this report

would be able portray the status of ldquoGeneral Banking Investment and Foreign Exchange

Operation of AIBLrdquo My efforts will meaningful if this report serves the purpose effectively

I have faced many Challenges in different steps of banking procedure I also tried to

overcome every case All the banking activities from my personal point of view presented

in this report

Al- Arafah Islami Bank Limited is schedule commercial Bank is registered by the

Bangladesh Bank It follows the rules and regulations prescribed by the Bangladesh by the

Bangladesh Bank for scheduled commercial Banks

TABLE OF CONTENTS

Chapter Contents Page No

1 Introduction Part

11 Introduction

12 Origin of the report

13Background of the study

14 Objective of the report

16 Methodology

161 Source of data

162 Primary data

163 Secondary data

17 Limitation of the report

2 Organization Part

21 Historical background of the study

22 Board of director

23 Managing director

24 Central Executive of the Bank

25 Shariah council of the Bank

26 Organization Structure of the Bank

27 Special feature of the Bank

7

28 Pledges amp commitments of the sponsor directors of the Bank

29 Structure of the Branch

210 SWOT Analysis

211 Branch location

3 Project Part

31 Introduction

32 General Banking

321 Introduction

322 Account opening section

3221 Current account

3222 Saving account

3223 Monthly saving scheme

3224 Muduraba MDS

3225 Muduraba LDS

3226 Muduraba KDS

323 Cash Section

3231 Cash receiving procedure

3232 Cash payment procedure

324 Deposit section

3241 Remittance section

33 Accounts Section

331 Tasks of accounts department

34 Investment section

341 Investment scheme

35 Foreign Exchange

351 Letter of credit (LC)

352 Types of (LC)

353 Requirement paper for opening LC

354 Important particular for LC opening register

355 Important particular for column of Bill

356 Back to Back LC

357 Foreign Exchange remittance

8

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 6: Financial Performance Analysis of Al Arafa Bank Ltd

6

I have equally faced co ndash operation and many obstacles simultaneously I hope this report

would be able portray the status of ldquoGeneral Banking Investment and Foreign Exchange

Operation of AIBLrdquo My efforts will meaningful if this report serves the purpose effectively

I have faced many Challenges in different steps of banking procedure I also tried to

overcome every case All the banking activities from my personal point of view presented

in this report

Al- Arafah Islami Bank Limited is schedule commercial Bank is registered by the

Bangladesh Bank It follows the rules and regulations prescribed by the Bangladesh by the

Bangladesh Bank for scheduled commercial Banks

TABLE OF CONTENTS

Chapter Contents Page No

1 Introduction Part

11 Introduction

12 Origin of the report

13Background of the study

14 Objective of the report

16 Methodology

161 Source of data

162 Primary data

163 Secondary data

17 Limitation of the report

2 Organization Part

21 Historical background of the study

22 Board of director

23 Managing director

24 Central Executive of the Bank

25 Shariah council of the Bank

26 Organization Structure of the Bank

27 Special feature of the Bank

7

28 Pledges amp commitments of the sponsor directors of the Bank

29 Structure of the Branch

210 SWOT Analysis

211 Branch location

3 Project Part

31 Introduction

32 General Banking

321 Introduction

322 Account opening section

3221 Current account

3222 Saving account

3223 Monthly saving scheme

3224 Muduraba MDS

3225 Muduraba LDS

3226 Muduraba KDS

323 Cash Section

3231 Cash receiving procedure

3232 Cash payment procedure

324 Deposit section

3241 Remittance section

33 Accounts Section

331 Tasks of accounts department

34 Investment section

341 Investment scheme

35 Foreign Exchange

351 Letter of credit (LC)

352 Types of (LC)

353 Requirement paper for opening LC

354 Important particular for LC opening register

355 Important particular for column of Bill

356 Back to Back LC

357 Foreign Exchange remittance

8

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 7: Financial Performance Analysis of Al Arafa Bank Ltd

7

28 Pledges amp commitments of the sponsor directors of the Bank

29 Structure of the Branch

210 SWOT Analysis

211 Branch location

3 Project Part

31 Introduction

32 General Banking

321 Introduction

322 Account opening section

3221 Current account

3222 Saving account

3223 Monthly saving scheme

3224 Muduraba MDS

3225 Muduraba LDS

3226 Muduraba KDS

323 Cash Section

3231 Cash receiving procedure

3232 Cash payment procedure

324 Deposit section

3241 Remittance section

33 Accounts Section

331 Tasks of accounts department

34 Investment section

341 Investment scheme

35 Foreign Exchange

351 Letter of credit (LC)

352 Types of (LC)

353 Requirement paper for opening LC

354 Important particular for LC opening register

355 Important particular for column of Bill

356 Back to Back LC

357 Foreign Exchange remittance

8

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 8: Financial Performance Analysis of Al Arafa Bank Ltd

8

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 9: Financial Performance Analysis of Al Arafa Bank Ltd

9

11 Introduction

In recent years Financial Institutions have diversified their services by creating new

subsidiaries that perform additional services or by merging with other types of financial

institutions The result has been the creation of financial conglomerates composed of

various units offering specialized services Diversification also offers benefits to financial

institutions

Through this internship program I come to know about the organization structure

problems prospects and operational procedures of AL-ARAFAH ISLAMI Bank Ltd I was not

only learned about the activities and operations of correspondent Bank but also gathered

some knowledge about the basic business of the banking in first three month for the

purpose to build up my career

As a student of finance department in Uttara University of Bangladesh I have earned

theoretical knowledge which is not exactly same with the practical business environment

The company internship program applied by the faculty of Business study helps us to have

practical experience and itrsquos reporting also

12 Origin of the report

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 10: Financial Performance Analysis of Al Arafa Bank Ltd

10

The report entitled ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

what has been prepared for the completion of the BBA of the Dept of Business Uttara

University of Bangladesh It is possible to gather theoretical knowledge passing through

books but it is insufficient to acquire practical experience We collect data to know about

unknown factors we can have accurate knowledge about the factors by analyzing data

13 Background of the study

This study is made to fulfill to the partial requirement of the BBA program As the internee

was assigned in the ldquoFinancial Performance Analysis of Al-Arafah Islami Bank Limitedrdquo

during the internship period practical knowledge has been gathered on the sector And as

observation is the main task of the division the report is aimed to work on that topic

Practical work situation is sometime may different from what is learn theoretically

Through the business processes are based on theory the application has to be different to

meet the requirement of a situation The ldquoFinancial Performance Analysis of Al-Arafah

Islami Bank Limitedrdquo has been observed practically and presented in this report to

observe the real situation

14 Objective of the Report

The broad objective of the study is to expose the banking activities as a financial purpose

This report is designed to know more about the overall banking systems of the aforesaid

bankbranch and analyze the ratio of the organization and identify the financial conditions

of organization More specifically the topic is selected to identify the following objectives

To identify the system of Banking Activities

To observed the internal control system of Al-Arafa Islami Bank Limited

To identify the financial strength of the institution

To see the document maintained by the sections

To know how the banks invest in other organization and their interest rate and

also know how way bank generate profit

Analysis the financial statement

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 11: Financial Performance Analysis of Al Arafa Bank Ltd

11

Identify the Islamic bank comparable of the other Bank

15 Scope of the Report

In organization part the report generates an overview of the AL-Arafah Islami Bank

Limited But it was so difficult if Mamun Abdul Kayeum assistant professor and

coordinator of BBA and M Mohiuddin Sharifi (Manamer AIBL) does not help to generate

information The scope of the report is restricted in to the collection record and

disbursement that process the financial data of the Al-Arafah Islami Bank Limited But it

was not possible for me to collect any information of payroll and planning and cash

management as their activities are highly confidential

16 Methodology

The proposed study will be constructed through an exploratory research Various aspects

of research methodology are given bellow

161 Source of Data

Both primary and secondary data has been used in making the report thought more

emphasis was given on primary source of data in order to carry out the objectives of the

report

162 Primary Data

Primary data has been collected through interviewing and with the help of questionnaire

which has been enclosed at Appendix-1 and I also used my observation to gather

knowledge of Islami Banking system of Al-Arafah Islami Bank Limited Most of the

questions are opened ndashended to get a details idea about the project I also generate

information to communicate the officer in different position Selected position was

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 12: Financial Performance Analysis of Al Arafa Bank Ltd

12

Manager Second Manager Senior Officers Officer of Al-Arafah Islami Bank Limited also

the advisor of the institution

163 Secondary Data

Secondary data means the Existing primary data that was collected by someone else or for

a purpose other than the current one

Sources can be classified as

Paper-based sources ndash books journals periodicals abstracts indexes directories

research reports conference papers annual reports internal records of

organizations newspapers and magazines

Electronic sourcesndashon-line databases Internet and broadcasts

17 Limitation of the Report

Like any other report this one also has some limitation I know that bank and banking as

well as Islami banking is very widely functions all of the business department In this

report I have tried to use more information as possible Some financial data are

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 13: Financial Performance Analysis of Al Arafa Bank Ltd

13

confidential and private for the organization which prevents to explore some areas of the

project Collecting data from the busy employees of the Al-Arafah Islami Bank Limited

through interview and questionnaire was another hard task And more information is

strictly private and most confidential which are not possible to add in the report

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 14: Financial Performance Analysis of Al Arafa Bank Ltd

14

21 Historical Background of the Study

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital In 2000 the paid up capital of the bank increased to Tk

253 million of which Tk 12650 million were paid by the promoterssponsors and Tk

12650 million by the general public The bank is listed in the two STOCK EXCHANGEs of the

country and has offered 126000 shares for subscription and trading by the public Al-

Arafah Bank is an interest-free shariah bank and its modus operandi is substantially

different from those of regular commercial banks The bank however renders all types of

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 15: Financial Performance Analysis of Al Arafa Bank Ltd

15

commercial banking services under the regulation of the Bank Companies Act 1991 It

conducts its business on the principles of musharaka bai-murabaha bai-muajjal and hire

purchase transactions A Shariah Council of the bank maintains constant vigilance to

ensure that the activities of the bank are being conducted according to the precepts of

Islam

It is mentionable that Al-Arafah Islami Bank Limited is one of the largest Islami bank of the

country Its shariah principalities application is the better then another bank

Short History of the bank

Date of Incorporation 18th June 1995

Date of formal Inauguration 27th September 1995

Authorized capital Tk 25000 Crore

Paid-up Capital Tk 13838 Crore

Statuary Reserve Tk 7313 Crore

Number of branches 50 (Fifty)

Number of Employees 1091 (021208)

22 Board of Director

The board consists of 12 (Twelve) directors The numbers of the board of Directors of the

bank hold very respectable position in the society They are from highly successful group

and Industrial group of Bangladesh It is mentionable that the whole members of the

Directors board of the bank carried a special carrier ie they are Hajji and they already

committed `the whole activities in the bank will be as a Ibadahrsquo Jb Al-Hajj Md Badiur

Rahman is the Chairman of the board while Jb Al-Hajj Md Harun-ur-Rashid is the vice

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 16: Financial Performance Analysis of Al Arafa Bank Ltd

16

President amp the Company secretary is Jb Md Mofazzal Hossain (the Executive Vice

President of the bank)

23 Managing Director

Jb Md Abdus Samad Sk is the Managing Director of the bank who is a renowned amp

dynamic banker of Bangladesh Jb ATM Harunur Rashid Chodhury is the Additional

Managing Director amp JbIhsanul Aziz is the Deputy Managing Director of the bank

24 The Central Executives of the bank

Sl Name of the executives Designation

01 Jb Md Abdus Samad Sk Managing Director

02 Jb ATM Harunur Rashid Chodhury Additional Managing Director

03 Jb Ihsanul Aziz Deputy Managing Director (1)

04 Jb Md Mofazzal Hossain Company secretary (EVP)

05 Jb Md Rafiul Alam Executive Vice President

06 Jb ASM Mozurul Alam Executive Vice President

07 Jb Mohd Abdul Jalil Miah Executive Vice President

08 Jb ANM Abdus Shahid Senior Vice President

09 Jb Md Emdadul Haque Senior Vice President

10 Jb Yakub Md Faruque Senior Vice President

11 Jb Md Mominul Haque Bhuyan Senior Vice President

12 Jb Md Rezaur Rahman Senior Vice President

25 Shariah Council of the bank

The board of the Shariah Council of the bank consists of 8 (Eight) persons The numbers of

the Council hold very respectable position in the society They are carrying high skilled

and learned accordingly Quaran and Hadith and the honorable chairman of the council is

high respectable `Alim-e-Dinrsquo of the country The members of the council Jb Mufti Ruhul

Amin Jb Moulana Abdul Basit Barkatpuri Jb Moulana Mukhlesur Rahman Jb Mufti

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 17: Financial Performance Analysis of Al Arafa Bank Ltd

17

Moinul Islam amp Secretary General Jb Md Abdur Rahim Khan are also high learned persons

and they also obtained highest degree from Alia Madrasha And another member of the

council carried a special carrier ie Jb AL-Hajj AZM Samsul Alam is retired Secretary of the

Ministry of the Religion affairs of the Government and retired Director General of `Islamic

Foundation of Bangladeshrsquo and Jb AL-Hajj Badiur Rahman is Chairman of the Board of the

Directors They are Hajji and they already committed to `the whole activities in the bank

will be as Ibadahrsquo

The list of the Shariah Council as hereunder

Sl Name of the board Designation

01 Jb Mufti Abdur Rahman Chairman

02 Jb Mufti Ruhul Amin Member

03 Jb Moulana Abdul Basit Barkatpuri Member

04 Jb Moulana Mukhlesur Rahman Member

05 Jb Mufti Moinul Islam Member

06 Jb AL-Hajj AZM Samsul Alam Member

07 Jb AL-Hajj Badiur Rahman Member

08 Jb Md Abdur Rahim Khan Secretary (CC)

26 Organizational Structure of the Bank

Chairman

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 18: Financial Performance Analysis of Al Arafa Bank Ltd

18

Vice Chairman

Board of Directors

Managing Director

Additional Managing Director

Deputy Managing Director

Executive Vice President

Senior Vice President

Vice President

Assistant Vice President

Senior Principal Officer

Principal Officer

Senior Officer

Officer

Junior Officer

Assistant Officer

27 Special Features of the Bank

Executives

Non-Executives

Deputy Managing Director

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 19: Financial Performance Analysis of Al Arafa Bank Ltd

19

As an Islami bank we are singular in every positive aspect We provide a bunch of state-of-

art banking services within the wide bracket of shariah We are unique with our products

strict with our principle and uncompromising with our honesty Here are some special

features of us that make us notable in Islami banking sector

All activities of AIBL are conducted under a profitloss based system according to

Islamic Shariah to get the nation rid of Usury

Its investment policies under different modes are fully Shariah compliant and well

monitored by the board of Shariah Council

During the year 2009 70 of the investment income has been distributed among

the Mudaraba depositors

In 2010 AIBL has included online banking in its wide range of services Bangladeshi

software has been introduced in this feature to promote the local developers

AIBL regularly arranges its AGMs (Annual General Meeting) Whenever needed

EGMs (Extraordinary General Meeting) are also arranged

We regularly pay dividend to our valued shareholders For the year of 2007 we

declared 20 bonus dividend to our shareholders

We believe in providing dedicated services to the clients imbued with Islamic spirit

of brotherhood peace and fraternity

The bank is committed towards establishing a welfare-oriented banking system to

meet the needs of low income and underprivileged class of people

The Bank upholds the Islamic values of establishment of a justified economic

system through social emancipation and equitable distribution of wealth

Following the Islamic traditions it is assisting in the economic progress of the

socially deprived people in the creation of employment opportunities and in

promotion of rural areas to ensure a balance development of the country

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 20: Financial Performance Analysis of Al Arafa Bank Ltd

20

The Bank believes in social and philanthropic activities and has established AIBL

English Medium Madrasha and AIBL Library More endeavors will inshallah follow

in future

28 Pledges amp Commitments of the Sponsor Directors of the

bank

The sponsors and promoters of Al-Arafah Islami Bank Ltd made a few firm pledges and

commitments in the name of Allah Such categorical commitments have never been made

by the promoters of any bank in Bangladesh or anywhere in the subcontinent to our

knowledge

These pledges and commitments have been included in the Memorandum and Articles of

Association (Article 159) of Al-Arafah Islami Bank Ltd (pp65-71) incorporated with

Bangladesh Bank Registrar of joint Stock Companies Securities and Exchange

Commission etc

Let us have a look at some of these commitments titled ldquoAgreements Pledges and

Commitments of the Promoters Sponsors and Directors of Al- Arafah Islami Bank Ltdrdquo

281 Objectives of the Sponsors

ldquoWe declare that Al-Arafah Islami Bank has not been set up with the objectives of

economic welfare and financial benefit of the sponsors and Promoters in this world on

the country we are desirous of our welfare in the next world and Nazat in akhirat

(hereafter) which could be achieved more by rendering credit services by the sponsors and

bankers to others than any service to themselvesrdquo

282 Misuse of Power and Undue Advantages

ldquoWe shall not try to avail undue advantages of any kind from the bank for ourselves or for

firms companies institutions in which we have financial or other interests The facilities

which are legal just and due to us that we shall avail of should be transparent and known

to the Board of Directors leaving little scope for misunderstandingrdquo

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 21: Financial Performance Analysis of Al Arafa Bank Ltd

21

Motivating Spirit of Qurbani

ldquoWe are determined to rise above Nafsaniyyat of self-service and have come forward

imbued with the spirit of Qurbani and sacrifice and to build up a model credit institution in

which selfish Nafsaniyyat shall not be cultured on the mere pretext of majority view of the

sponsorsrdquo

283 Inspiration for Qurbani of Nafsaniyyat or self-interest

ldquoThe Promoters and sponsors of Al- Arafah Islami Bank are imbued with the spirit of

sacrifices and Qurbani of the family of Hazrat Ibrahim (A) and which was rekindled by our

beloved prophet Muhammad (S) and Sahaba -i- Keram and thereafter by the Sufisaints

who made supreme sacrifices and Qurbani for preachings of Deen of Allah to all corners of

the world Particularly to this regionrdquo

284 Clean Banking is lsquoIbadahrsquo

We agree to conduct clean banking under patronization of the government and firmly

believe that the association with this bank would be nothing but lsquoIbadahrsquo and that we shall

act accordingly

285 Environment of Al-Arafah Islami Bank

ldquoAl-Arafah Islami Bank shall bear the mark of the Sunnah of our prophet Muhammad (S)

of our faith and conviction our values and attitudes towards life and that the entire

environment of Al- Arafah Islami Bank shall be in conformity with Sunnah simple in style

noble and rich in thought but dynamic and far- reaching in impact exemplary in efficiency

and service to the customers

286 Sunnah of Keeping Deposit as lsquoAmanahrsquo

ldquoWe firmly and solemnly pledge and promise to hold the deposits and other fund at our

disposal as lsquoAmanahrsquo and sacred trust keeping in mind the Sunnah of our beloved prophet

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 22: Financial Performance Analysis of Al Arafa Bank Ltd

22

Mohammad(S) who would hold the money and materials deposited with him even by the

infidels in great trust for which he earned the title of ldquoAl-Ameenrdquo

287 Grouping and Lobbing

ldquoWe shall not indulge in grouping and lobbying most particularly in financial matters and

banking business for the personal interest of anybody

We shall not take informal decisions among ourselves on the agenda of the meeting

before the meeting is held In other words we agree to discuss the issues of agenda of any

meeting concerning the business of the bank and take decisions in the meetingrdquo

288 Responsibility to Depositors

ldquoWe are conscious that the deposit of our clients might be more than 90 of the

disposable loans and credit and we shall put priority on their interest over that of

shareholders or directorsrdquo

289 Employment Policy

ldquoWe agree that all recruitment be made on merit and rules All employees after

employment must conform to Faradh and Wajib within the time determind but not

exceeding two years

As regards confirmation and promotion of officers and staff adherence to Faradh and

wajib shall be kept in view along with merit and performancerdquo Freedom from Nepotism

and Districtism ldquoWe are totally committed not to indulge overtly or covertly in any kind of

nepotism or favoritism due to relationship friendship acquaintance regionalism

districtism or locality as regards to loan facilities or employment or any other aspect

directly or indirectlyrdquo

2810 Bases of Conscience of Directors

ldquoWe do hereby promise and pledge that in addition to the laws regulations in force in the

country we shall be bound to and abide by the dictates of our conscience based on faith

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 23: Financial Performance Analysis of Al Arafa Bank Ltd

23

and trust on Allah and expectation of Shafayat from our beloved prophet Hazrat

Muhammad (S)rdquo

We seek your Dua and prayer to Allah Subhanahu Wa-Tarsquoala to keep us firm on the

commitments and pledges we the promoters sponsors and directors collectively agreed

and signed on 05-06-1995

29 Structure of the Branch

M a n a g e r

2 n d O f f i c e r

In-charge Investment

In-charge General Banking

Dispatch Custome

r

Service

Remittance (DDTTPO)

Cash

Deptt

Custome

r relation

Disbursement

Import

Recovery

Received Payment amp do transaction

Export

(IBP)

Foreign

Remittance

(Inward)

Accounts

Received Payment amp

do transaction

Clearing

Received Payment amp do transaction

One stops customer service

In-charge Foreign Exchange

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 24: Financial Performance Analysis of Al Arafa Bank Ltd

24

i 210 SWOT Analysis of the Al-Arafah Islami Bank Ltd

SWOT analysis means the analysis of Strength Weakness Opportunity and Threats of the

company Strength and Weakness is internal subject Opportunity and Threats is subject to

external It is happen frequently within the organization to assess own self through SWOT

analysis With this Bank can find their Strength and Weakness as well as they can

formulate their strategy by analyzing the opportunity in the society

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 25: Financial Performance Analysis of Al Arafa Bank Ltd

25

Figure SWOT Analysis of AL-Arafah Islami Bank Ltd

211 AIBL 46 Branch-Location all over Bangladesh

Strength

Corporate Identity

Branch image

Strongly Communication with

other Branch

Linkages with international

organization

Broadly business in our

country

Weakness

Coordination of different

department

Decision making process

Lack of marketing activities

Lack of maintain properly

documentation

Lack of communication

Lack of Employees

Opportunity

With GDP growth the

served product demand may

increase

May increase the new

branch

May increase Global

network

Need to increase employees

For additional demand

market may

increased(ATM service)

Threats

Market competition may

increase

Decrease competitive

advantage

Branch image go down

because of employees turnover

Not available skill employees in

the branch

SWOT

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 26: Financial Performance Analysis of Al Arafa Bank Ltd

26

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 27: Financial Performance Analysis of Al Arafa Bank Ltd

27

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 28: Financial Performance Analysis of Al Arafa Bank Ltd

28

31 Introduction

The Banking Industry in Bangladesh is one characterized by strict regulation and

monitoring from the central governing body the Bangladesh Bank The chief concern is

that currently there are far too many banks for the market to sustain As a result the

market will only accommodate only those banks that can transpires the most competitive

and profitable ones in the future

There are four nationalized commercial banks (NCB) 5 specialized banks 11 foreign banks

4 Islamic banks and 26 domesticsrsquo private banks currently operating in Bangladesh

Among them The Al-Arafah Islami Bank Limited is one of the best leading private

commercial bank in Bangladesh

Al-Arafah Islami Bank incorporated in Bangladesh as a banking company in 1995 with

limited liability by shares It started business on 27 September of that year with an

authorized capital of Tk 1000 million At inception its paid up capital was Tk 10120

million divided into 101200 ordinary shares of Tk 1000 each 23 sponsors of the bank

subscribed the total issued capital The bankrsquos schemes are becoming very popular in the

country To understand the scenario of modern banking system in Bangladesh and

economic scale which are related with banking Al-Arafah Islami Bank Ltd is one of the

examples I have found an opportunity to study the Financial Performance Analysis of Al-

Arafah Isl Bank Ltd through the internship program of UU

This banking system can be allotment in different section Those Ares-

General Banking

Account Section

Investment section

Foreign Exchange

Bank is a one of the financial institution that is doing business by money Bank received

money from the customer and providing loan at a high interest rate Like other

commercial Banks AL-ARAFAH ISLAMI Bank performs all traditional Banking business

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 29: Financial Performance Analysis of Al Arafa Bank Ltd

29

including introduction of a wide range of saving and credit products rattail Banking and

professional management But the AL-ARAFAH ISLAMI Bank Ltd emphasize its functions

in export and import trade handling and financing of export oriented industrious and

reduces in the balance in the balance of payment of the country Its also have to maintain

Islami Sharih activities

ldquoLocal Bank Global Networkrdquo The World AL-ARAFAH ISLAMI Bank implies the meaning of

its operation Through it is a new type of Bank in Bangladesh it is familiar with so many

countries in the world such as Export Import Bank of United states Export Import Bank of

Japan Despite it is a local Banking To achieve the desire goal it has intention to pursuit

of excellence at stages with acclimate of continuous improvement Because it believes

the line of excellence is never ending

32 General Banking

321 Introduction

The general Banking Department doses the most important and basic of the Banks All

other departments are liked with this departments are liked with this department It also

plays a vital role in deposit mobilization of the branch AL-ARAFAH ISLAMI Bank is Provides

different types of accounts locker facilities and special types of saving Scheme under

General Banking For proper function and excellent customer services this department is

divided into various sections namely as follow

Accounts opening sections

Cash sections

Deposit sections

Bill and clearing sections

FDR sections

Accounting sections

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 30: Financial Performance Analysis of Al Arafa Bank Ltd

30

322 Accounts Opening Section This section deals with opening of different types of accounts It is also deals with issuing

of books and different deposit books to the different accounts openers A customer can

open different types of accounts through this department such as

Al-Wadia Current Deposit (CD) Ac

Mudaraba Savings Deposit (MSD) Ac

Mudaraba Tern Deposit (MTD) Ac

Mudaraba Short Notice Deposit (SND) Ac

Mudaraba Monthly Profit Tern Deposit (PTD) Ac

Mudaraba Installment Tern Deposit (ITD) Ac

Mudaraba Tern Hajj Deposit (THD) Ac

Mudaraba Monthly Hajj Deposit (MHD) Ac

Mudaraba Monthly Investment Scheme Deposit (SID) Ac

Mudaraba Marries Investment Deposit Scheme (MIS) Ac

Foreign Currency Deposit (FCD) Ac

Mudaraba Pension Deposit Scheme (PDS) Ac

Mudaraba Cash Waqf Deposit Scheme (CWD) Ac

Mudaraba Lakhopati Deposit (LDS) Ac

Mudaraba Millennium Deposit (MDS) Ac

Mudaraba Kutipati Deposit (KDS) Ac

Mudaraba Pension Deposit (MPS) Ac

Mudaraba Double Benefit Deposit (DBS) Ac

Mudaraba Triple benefits Deposit (TBS) Ac

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 31: Financial Performance Analysis of Al Arafa Bank Ltd

31

Requirements of opening an account

There are some requirements that have to be completed for opening an Account

3221 Current Account

Current Account is an account where the account holders can make numerous

transactions with in a working day There is no restriction on the number and the amount

of with drawls from the current within availability of funds

As the Banker is under the obligation to repay this deposit on demand on interest is paid

in this account Generally current Account is opened for Business and trades for easy

transaction But a person can open CD Account for special purpose Requirement for the

different types of Accounts holders are discussed

i Proprietorship firm

There is a different account opening from for the proprietorship firm by the AL-ARAFAH

ISLAMI Bank Ltd For this account a customer must need to submit the papers with the

from

Photograph

Signature and Rubber- stamp seal of the client

And introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be account holder

Chairmen certificate of the proprietor

Trade license

Voter ID Card

Current deposit account is opened with neither a sum of nor less than 1000 The

introducer must attest photographs

ii Partnership firm

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 32: Financial Performance Analysis of Al Arafa Bank Ltd

32

There is a different account opening from for the proprietorship firm Interaction for

running an account is giving in this

The following documents are required to open this type of accounts

Photograph

Signature and Rubber-stamp seal of the service receiver

Chairman certificate of the partners

And introducer of AL-ARAFAH ISLAMI Ltd Introducer must be CD Account holder

Trade license

Partnership deed registered by Notary public

Partnership letter along with address and signature

Voter ID Card

Current deposit Account is opened with neither a sum of nor less than Tk 2000 The

photographs must attested by the introducer

iii Limited company

A separate account from is used for limited company There are two kinds of limited

company ndash public company and private limited company The Bank always takes

precautions for opening this type of accounts Several documents are submitted by the

clients which should be checked carefully by the Bank to be legally in a safe position

Requirements to open an account are as follows

iii a Private limited company

Photograph

Signature and Rubber- stamp of the client

Chairman certificate of the owner

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 33: Financial Performance Analysis of Al Arafa Bank Ltd

33

An introducer of AL-ARAFAH ISLAMI Bank of Bangladesh Ltd Introducer must be

CD account holder

Trade license

Certified copy of memorandum and articles of association

Incorporation Certificate

Membership Certificate

Memorandum

iii b Public limited company

Photograph

Signature and Rubber- stump seal of the client

Chairman certificate of the directors

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

Trade license

Certificate of Incorporation

Certificate copy of memorandum and articles of association

List of directors as per return of joint stock Company with signature

Certificate of commencement of business

iv Club society

The following document duly completed shall be obtained from the customer at the

time of current deposit account of AssociationClubCharityTrustSociety etc

Photograph

Signature and Rubber-stamp seal of the client

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account

holder

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 34: Financial Performance Analysis of Al Arafa Bank Ltd

34

Chairman certificate of the client

Certified true copy of constitutionBy-lawsTrust deedMemorandum and articles

of association

Certified of registration of the associationClubCharityTrustSociety (For

inspection and returned only certified)

List of members of the Governing bodyExecutive committee of the Association

ClubCharityTrustSociety with their address

Exact of resolution of the AssociationClubCharityTrustSociety for opening the

account and authorization for its operation duly certified by the chairman sectary

of the AssociationClubCharity Trust Society Etc

3222 Saving Account (individualjoint)

Saving account (SB) is meant for the people of the lower and middle classes who wish to

save part of their income to meet future needs and intended to earn an income from their

saving For opening of this type of accounts the following requirements are necessary

Photographs attested by the introducer

Chairman certificate of the account holder

An introducer of AL-ARAFAH ISLAMI Bank Ltd Introducer must be CD account holder

For joint of saving deposit and short-term deposit (STD) are as follows

SL NO Name of Account Interest rate

1 Saving Deposit 4

2 Short term Deposit(SND) 5

3223 Monthly Saving Scheme (MSS)

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 35: Financial Performance Analysis of Al Arafa Bank Ltd

35

It is project of AL-ARAFAH ISLAMI Bank which is a Scheme like DPS The slogan of this

Scheme is ldquosecuring your future with case A small saving to day will provide you comfort

tomorrowrdquo

i Saving period and monthly installment rate

The saving period is for5 8 10 or 12 years Monthly installment rate is Tk 500 Tk 2000

or Tk 5000

ii Monthly installment deposit

The saving amount is to be deposit with in the 10th of every month In case of

holidays the deposit amount is to be made on the following date

The deposits may also be made in advance

The depositor instruction can be giving to transfer the monthly deposit in the

Schemersquos account

In case the deposit falls to make the monthly installment in time there will be no

charge added with the following monthrsquos installment

iii Withdrawal

Generally withdrawal is not advised before a five- year term but if it is withdrawn

before the above term then interest will be paid saving rate However no interest

will be paid if the deposit is withdrawn within one year of opening the account

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 36: Financial Performance Analysis of Al Arafa Bank Ltd

36

Incase the depositor to withdraw between the 5810 or 12 year period then full

interest will be paid for a completed term and saving rate will applicable for the

fractional period

iv Loan advantage

After 3 years of saving in this Scheme the depositor (in an adult) is eligible for a loan up

to 80 of his deposited amount In that case interest rates on the loan will be applicable

as per prevailing rate at that time

Reasons for disqualification from this Scheme

If the depositor fails to pay three installments in a raw then he will be disqualified

from this Scheme and interest will be applicable as mentioned in withdrawal

clause

If the depositor fails to five installments in a raw after completion of 5 years term

then the Bank reserve the right to close the account and interest will be paid as

mentioned in withdrawal clause

In case of death of the depositor the Scheme will case to function The amount will

be handed over to the nominee of the deceased depositor In case of absence of

the nominee the bank will hand over the accumulated amount to the successor of

the deceased

Rule

A from has to be filled at the time of opening the account NO introduction is needed

but attested photographs are advised

The depositor can select any of the installment accounts Which can not be

subsequently changed

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 37: Financial Performance Analysis of Al Arafa Bank Ltd

37

Incase of minors the guardians may open and supervise the account in his favors

A single person can open more then one account for saving under several installment

rates

The accumulated deposit with interest will be returned within one month of

completion of a term

The depositor should notify the bank immediately of any change of address

The government tax will be deducted from the interest accumulated in this Scheme

If necessary at the request of the depositor the Scheme can be transferred to

different branches of the same bank

The bank reserves the right to change the rules and regulations of the Schemes as and

when deemed necessary

v Monthly Installment Statement Charge

Years Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

Monthly

Installment

(Tk)

500 1000 2000 5000

5 39041 78082 156164 390411

8 74202 148404 296809 742024

10 105095 210190 420380 1050952

12 144461 288923 577847 1444618

vi Monthly Income Scheme (Steady Money)

Bangladesh is a developing country But in our country opportunity of investment is very

low People of our country always try to save their excess money and there looking for

where they can deposit the money According to their demand AL-ARAFAH ISLAMI Bank

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 38: Financial Performance Analysis of Al Arafa Bank Ltd

38

started this money income Scheme A monthly income Scheme their really makes good

sense an investment for steady return

Vii Highest of the Scheme

Minimum deposit Tk 2 39500

Higher Monthly Income for higher deposits

The Scheme is for three ndash year period

Monthly income will be created to the depositorrsquos account on the fifth of each

month

After three years the Account holder would received Tk 1000000000

Viii Objectives of the Scheme

An account is to be opined by filling up a form

The Bank provides to the customer a deposit receipt after opening the account

This receipt is non- transferable

If the deposit is withdrawn before a five years term then saving interest rate

will be applicable and paid to the depositor However no interest will be paid if

the deposit is withdrawn within one year of opening the account and monthly

income paid the customer will be adjusted from the principal amount

3224 Muduraba Millionaire Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 23950 1000000

4 16950 1000000

5 12750 1000000

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 39: Financial Performance Analysis of Al Arafa Bank Ltd

39

6 9950 1000000

7 8000 1000000

10 4600 1000000

12 3345 1000000

15 2170 1000000

20 1150 1000000

3225 Muduraba Lakhapati Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 2375 100000

5 1275 100000

8 670 100000

10 460 100000

12 335 100000

3226 Muduraba Kotipoti Deposit Scheme-

Year Monthly Deposit Amount Matured Amt

3 239500 10000000

4 169500 10000000

5 127500 10000000

6 99500 10000000

7 80000 10000000

10 46000 10000000

12 33450 10000000

15 21485 10000000

18 14330 10000000

20 11100 10000000

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 40: Financial Performance Analysis of Al Arafa Bank Ltd

40

323 Cash Section

Cash section of any Bank plays a vital role in general banking procedure Because it is deals

with the most liquid assets There are several counter works simultaneously in cash

section of AL-ARAFAH ISLAMI Bank Joydebpur Chowrasta branch There are also some

electronic counting machines by which a huge amount of case money can be counted

within a few minutes

3231 Cash receiving procedure

The work of case receiving counter is examining deposit slips Depositor user the

prescribed deposit slip supplied by the Bank for deposit cash draft cheque pay order etc

In all types of deposits teller must cheek the following things

The slip has been properly filled up

The title of the account and its umber

The amount in figure and in words is same

Instrument signed by the depositor

After checking all these things the teller will accept the cash cheque draft pay order etc

Against deposit slip the teller will please the cash in the drawer account to

denominations The teller will place signature affix ldquocash receipt rubber stamp sealrdquo and

record in the cash received register book against the account number at the end of this

procedure the cash officer passes the deposits slip to the computer section for posting

purpose and returns the customerrsquos copy

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 41: Financial Performance Analysis of Al Arafa Bank Ltd

41

Accounting treatment

Date Particulars Debit Credit(Tk)

Cash AC Dr To Customerrsquos AC

Xxx Xxx

3232 Cash payment procedures Precaution

In order to safeguard the position the paying Banker has to observe the following

precaution before honoring the cheque

A cheque must look whether it is an opened or closed cheque

The paying officer should see whether the cheque is drowning on his branch

He must see if the cheque is postdated A letter must not pay post- dated cheque

The officer must carefully see the apparent tenor of the cheque If it is mutilated of

materially altered then the officer must not honor it

The offer must compare the signature of the cheque with the signature of the

specimen signature card

The officer must verify the regularity of the endorsement

The officer may allow overdue against a cheque if prior arrangement is done with

the bank

Padding a cheque After verifying the above mentioned things the offer to make payment by putting lsquopay

cashrsquo seal the cash officer make it clear to pay The cash officer gives the cash amount to

the holder and record in the cash paid register

Account treatment

Date Particulars Debit(Tk) Credit(TK)

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 42: Financial Performance Analysis of Al Arafa Bank Ltd

42

Customer AC Dr

To Cash AC

Xxx

Xxx

324 Deposit Section The function of the deposit is very important It is fully computerized The officer of

the deposit section maintains account numbers for different account number of all the

customers of the Bank They are used different code numbers for different account By

this section a depositordrawer can know what is the present position of hisher account

The officer makes posting three types of transactions such as cash clearing and transfer

This section performs the following tasks

Post all kinds of transactions

Provide on demand report

Claque maintenance

Preparation of day transaction position

Preparation of closing monthly transaction

3241 Remittance Section

Banks have a wide network of branches over the country and offer various kinds of

remittance of the public The main instrument used by the AL-ARAFAH ISLAMI Bank of

remittance of funds is

a Payment order

b Demand Draft (DD)

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 43: Financial Performance Analysis of Al Arafa Bank Ltd

43

c Telegraphic Transfer (TT)

d On-Line Transfer

a Demand Draft (DD)

It is an instrument containing an unconditional order of one Bank to another to pay a

certain amount of money to the named or order the amount therein on demand DD is

very munching popular instrument for remitting money from one corner of a country to

another Commission for DD is 01 of the principle amount

b Accounting treatment

(DD by Chequecash)

Date Particulars Debit(Tk) Credit(Tk)

ChequeCash Ac Dr

To Demand Draft

To DD commission Ac

Xxx

Xxxx

Xxxx

C Different between pay order and demand draft

There are some different between pay order and demand draft which are

In case of demand draft both the payee need to have account But there is no

certain rule for pay order

PO is used in the same clearing area DD is used for all kinds DD can not be done in

the same clearing area

DD is drawn on a certain Bank officer But there is no certain rule for PO

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 44: Financial Performance Analysis of Al Arafa Bank Ltd

44

d Telegraphic Transfer (TT)

Telegraphic transfer is the quickest method of transferring funds from one place of

another Sometimes the remitter wants that the money to be available to the payee

immediately In that case bankers are requested to remit the fund telegraphically Here

the remitter bears the additional charge of telextelephone Charge for TT is 015 of the

principal amount and the addition charge telextelephone is Tk 3000 In case of TT both

the parts must have accounted

33 Account Section

This is a very much crucial department for each branch of a commercial Bank

Recodes of all the trisection of every department are here as will as with order respective

branches Accounting department verifies all financial amounts and contents of

transaction If any discrepancy arises regarding any transaction this department report to

the concerned department

331 Tasks of accounts department

Accounts department plays vital role in commercial banking In privet banking

sector accounts department of AL-ARAFAH ISLAMI Bank Bangladesh Ltd Performs its tasks

properly

The activities of account section are as follows

o Record all transaction in the cash book

o Record all transaction in the general subsidiary ledger

o Prepare daily fund function weekly position period statement of affairs etc

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 45: Financial Performance Analysis of Al Arafa Bank Ltd

45

o Prepare necessary statement for reporting purpose

o Make salary statement and pay salary

o Branch to branch fund remittance and support for accounting treatment

o Budgeting for branch

Make charges for different types of duties

34 Investment Section

Investment means the commitment of funds to one or more assets that will be held over

some future time periodAll activities of the Al-Arafah Islami Bank are conducted on an

interest-free system according to Islamic Shariah It invests all of its surplus funds on the

basis of the trade mode of financing ensuring buying and selling of halal commodities and

on a profit and loss sharing basis A fixed percentage of income derived from investment

of mudaraba deposits is distributed to the mudaraba deposit holders The investment of

the bank is supervised strictly so that no investment becomes overdue with consequential

loss of investment income

341 Investment Scheme in AIBL

Bai-Mudaraba

Bai-Musharaka

Bai-Murabaha (CC Pledge)

Bai-Muajjal (Commercialamp Real State) (CC Hypothecation)

Bai-Salam

Bai-Istesna

Izara-bil-Bai

Bai-Murabaha Trust Receipt

Hire Purchase Sirkatul Milk (Real State)

Hire Purchase Sirkatul Milk (HPSM)

Consumer Investment Scheme (CIS)

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 46: Financial Performance Analysis of Al Arafa Bank Ltd

46

Small Enterprise Investment Scheme (SEIS)

Mosjid-Madrasha Investment Scheme (MIS)

Agriculture amp Rural Small Investment Scheme etc

Bai-Mudaraba

Under this mode bank finances the scheme as a Shaheb-Al-Maal (owner of the capital)

Profit is shared between the two sides as per pre-agreed ratio

Bai-Musharaka

Under this mode the Bank and clients jointly participate in a project in a scheme or

project Profit is shared between the Bank amp the concerned client as per pre-agreed ratio

On the other hand loss is shared according to capital ratio

Bai-Murabaha

These modes are applicable for working capital finance Under these schemes bank

purchases goods raw materials as per requirement of the client In case of Bai-Murabaha

bank receives the sales proceed on deferred payment basis On the other hand in case of

Bai-Murabaha Bank receives the sale price at the time of delivery of the goods raw

materials Before handing over the goods raw materials the bank generally keeps the

same in its custody under pledge Finally I can say that Bai-Murabaha Purchase and sale of

commodities as per requests by clients permissible under shariah regulations

Bai-Muajjal - cost plus sale of the commodity on deferred payment basis against adequate

collateral

Bai-Salam (advance sale) - buying of goods from producerssuppliers on payment in

advance after entering into a firm contract and receipt of their delivery at a future

specified date

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 47: Financial Performance Analysis of Al Arafa Bank Ltd

47

Ijara bil-bai (hire purchase sirkatul meelk) - purchase of durable items on equity

participation by both the bank and the client and handing them over to the client on

installment sale rental basis

Sector of Investment

Islamic Banking Wing of the bank finances in all sectors ie Industry business Agriculture

Real Estate etc if purpose of the investment is permissible under Islamic Shariah

Limit of Investment

Investment is offered to the extent of single borrower exposure limit as fixed by the

Bangladesh Bank from time to time

35 Foreign Exchange

As more than one currency is involved in foreign trade it gives rise to exchange of

currencies which is known as ldquoForeign Exchangersquo The term `foreign exchangersquo has three

principal meanings firstly it is a term used referring to the currencies of the other

countries in terms of any single one currency To a Bangladeshi Dollar Pound Starling etc

are foreign currencies and as such foreign exchange Secondly the term also commonly

refer to some interments used in international trade such as bill of exchange Drafts

Travels cheque (TC) and other means of international remittance Thirdly the terms

foreign exchange is also quite of ten referred to the balance in foreign currencies held by a

country

In terms of section 2 (d) of the foreign exchange regulations 1947 as adopted in

Bangladesh Foreign Exchange means foreign currencies and includes any instruments

drawn accepted made or issued under clause (13) of article 16 of the Bangladesh Bank

Order ndash1972 all the deposits Investments and bill of exchange expressed or drawn in

Bangladesh currency but payable in any foreign country

In exercise of the power conferred by section 3 of the foreign exchange regulation 1947

Bangladesh Bank issues license to the schedule bank to deal with exchange These banks

are known a ldquoAuthorized Dealersrsquo Licenses are also issued by Bangladesh Bank to persons

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 48: Financial Performance Analysis of Al Arafa Bank Ltd

48

or firms to exchange foreign currencies instruments such as TC currency Notes amp Coins

They are known as ldquoAuthorized Money Changersrsquo

351 Definition of Letter of Credit (LC)

A Letter of Credit (LC) is an undertaking by a bank on behalf of its clients to pay a certain

amount of money to a certain personseller on the fulfillment of the terms and conditions

as laid down in the LC Since the agreed conditions include amongst other things the

presentation of some specified Documents letter of Credit is called ldquoDocumentary

Letter of Creditrdquo The Uniform Customs and Practices for Documentary Credit (UCPDC)

published by International Chamber of Commerce (ICC) publication No 500 amp 600 defined

documentary credit]

352 Types of LCs

Documentary Credit may be classified as hereunder

A) Revocable amp

B) Irrevocable

As per payment also Documentary Credit may be classified as follows

I) At sight amp

II) Deferred

Revocable Letter of Credit

A revocable letter of credit is a credit which can be amended or cancelled by the issuing

bank at any time without prior notice to the sellerrdquo

Irrevocable Letter of Credit

An irrevocable letter of credit constitutes a definite undertaking of the issuing bank (since

it cannot be amended or cancelled without the agreement of all parties thereto) provided

that the stipulated documents are presented and the terms amp conditions are satisfied by

the seller An irrevocable letter of credit can be either confirmed or unconfirmed

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 49: Financial Performance Analysis of Al Arafa Bank Ltd

49

depending on the desire of the seller This sort of credit is always preferred to revocable

letter of creditrdquo

At Sight letter of credit

A letter of credit which is would be made payment when the documents received by

beneficiaryExporter within seven working daysrdquo

Deferred Letter of Credit

A letter of credit which will be made payment in later it may be either 60 (Sixty) days 90

(Ninety) days 120 (One Hundred Twenty) days nor 160 days and which are paid as per

acceptance made by the beneficiary bankrsquorsquo

353 Requirement of papersdocuments

3533 Before opening of the Lc the partyImporter must be submitted

the documentspapers

Valid Trade License of the firm

Valid IRCERC (issued by the CCIampE)

Tax Identification Number (TIN) certificate

VAT registration certification

Membership certificate issued by chamber of commerce

Bank solvency certificate

Photograph of the Importer

3532 At the time of Lc opening

Clientrsquos written application in his firms letter head

LC application amp agreement form (F-101) duly stamped amp filled amp signed by the

Importer

LCA form duly filled with HS code amp signed (F-180)

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 50: Financial Performance Analysis of Al Arafa Bank Ltd

50

IMP form duly signed amp sealed (F-113)

IndentPro-forma Invoice duly accepted by the Importer

Insurance cover note with money receipt

Necessary charge documents duly stamped amp signed by the importer

One advance dated cheque which is covering the Lc value

Necessary another charge documents duly stamped amp signed by the importer (in

case of banks investment)

3533 By using BooksRegister

Lc opening Register (to written all necessary information of the Lc) (B-37)

Liability amp security register (for contingent liability amp cash securitymargin (B-63)

Inward Foreign bills register (for lodgment-retirement of the shopping documents

amp record) (B-38)

Ledger balance book (for monthly balancing of liability amp security) (B-37)

354 Important ParticularsColumn of Lc opening register (B-37)

Date of Lc opening

Lc Numbering

Name of the importer with address

IRC Number

Amount of Lc (in local amp foreign currency)

of MarginCash Security

Name of the Beneficiary amp address

Commodity

Country of Origin of goods to be imported

Mode of dispatch (by mailSWIFTTLX)

Name of the foreign correspondents

Tenor of the bills

License No

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 51: Financial Performance Analysis of Al Arafa Bank Ltd

51

Date of amendment

Date of Shipment

Date of expiry of the Lc

Recovers

Amount of Margin held

Commission Vat Postage FCC Cable Charge etc

Initials

Remarks

355 Important particulars Column of BillsLodgment Register

Date Received From

Drawn on

Amount in FC

Exchange Rate Eqvt BTK

Tenor

Due Date

No of Docs

Drafts

No of BLAWBTR invoice amp others

Name of the carrier BLTRAWB No + Date

Merchandise

Date of arrived

Date of goods cleared

Initials

Remarks

356 Definition of Back to Back LC

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 52: Financial Performance Analysis of Al Arafa Bank Ltd

52

Back to back letter of credit a new LC (an Import Lc) is opened on the basis of an original

LC (an Export Lc) Under the back to back concept the seller as the beneficiary of the

first LC offers it is a `securityrsquo to the advising bank for the issuance of the second Lc The

beneficiary of the back to back LC may be located inside or outside the original

beneficiaryrsquos country In case of a back to back LC no cash security (no margin) is taken

by the bank Bank liens the first LC In case of back to back LC the drawn bill is

usagetime bill In Al-Arafah Islami Bank Limited AD branches papersdocuments required

for opening of back to back LC as hereunder

Back to back LC is one same of pre-shipment finance to Export oriented Industries

Received a letter of credit from abroad BB LC generally opened on differed payment

basis from 60 (Sixty) days sight to 120 (One hundred Twenty) days sight

357 Foreign Exchange Remittance

Remittance means sending of fund The word remittance we understand

sendingtransferring of fund through a bank from one place to another which may be

within the country or between two countries one in to be abroad is called foreign

remittance

``Foreign Remittancersquorsquo means purchase and sale of freely convertible foreign currencies as

admissible ``Foreign Exchange Regulations Act-1947rsquorsquo and ``Guideline for Foreign

Exchange Transaction ndash VOL 1amp2rsquorsquo of the country Purchase of foreign currencies

constitutes inward foreign remittance and sale of foreign currencies constitutes outward

foreign remittance

Foreign Remittance will be classified as hereunder

A) Inward foreign remittance which will be through TT MT FDD PO TC

Foreign Currencies Notes etc

i) Family maintenance

ii) Indenting commission

iii) Donation

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 53: Financial Performance Analysis of Al Arafa Bank Ltd

53

iv) Gift

v) Foreign Investment

vi) Export proceeds

vii) Others

B) Outward foreign remittance which will be as hereunder

a) Foreign Telegraphic Transfer (FTT)

b) Foreign Mail Transfer (FMT)

c) Foreign Demand Draft (FDD)

d) Travels Cheques (TC)

e) Foreign Currencies Notes

f) Others

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 54: Financial Performance Analysis of Al Arafa Bank Ltd

54

41 Introduction A financial institution that is licensed to deal with money and its substitutes by the

accepting time and demand deposit making loans and investing in security The Bank

generates profits from the different in the interest rate charged and paid Banks also may

offer investment and insurance product which they were once prohibited from selling

All of the Banks position we can shortly summarize in the financial statement So

financial statement is very important as a financial institution An investor invests the

money into the Banks or other institution is looking the organization financial statement

42 Types of financial Statement

There are three types of Financial Statement That are-

Balance Sheet

Income Statement (Profit amp Loss Account)

Cash flow Statement

Statement of owner Equity

421 Balance Sheet

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 55: Financial Performance Analysis of Al Arafa Bank Ltd

55

Balance sheet or statement of financial position is a summary of a persons or

organizations balances Assets liabilities and ownership equity are listed as of a specific

date such as the end of its financial year A balance sheet is often described as a snapshot

of a companys financial condition[1] Of the four basic financial statements the balance

sheet is the only statement which applies to a single point in time

A company balance sheet has three parts assets liabilities and ownership equity The

main categories of assets are usually listed first and are followed by the liabilities The

difference between the assets and the liabilities is known as equity or the net assets or the

net worth or capital of the company and according to the accounting equation net worth

must equal assets minus liabilities

AL-ARAFAH ISLAMI BANK LTD BALANCE SHEET

As at 30th June 2008

Particular June-2008 December-2007

PROPERTY amp ASSETS

CASH

Cash in Hand (Including foreign Currencies) 298320990 381766435 Balance with Bangladesh Bank amp Sonali Bank 1611564596 1637443244 (Including foreign Currencies) 1909885586 2019209679 BALANCE WITH OTHER BANKS amp FINANCIAL INSTITUTIONS In Bangladesh 3841720333 2437841149 Outside Bangladesh 418767924 245142485 4260488257 2682983634 MONEY AT CALL ON SHORT NOTICE - - INVESTMENTS Government 900000000 800000000 Others 122564190 68583386 1022564190 868583386

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 56: Financial Performance Analysis of Al Arafa Bank Ltd

56

INVESTMENT amp ADVANCES - Murabaha Bai-Muazzal Hire Purchase etc 25019788538 21116394966 Bills Purchased and Discounted 2083343835 1789972964 TOTAL INVESTMENT 27103132373 22906367930 Fixed Assets including Premises Furniture amp Fixture 372292657 334476460 Other Assets 1775469060 1370702317 Non-Banking Assets - -

TOTAL ASSETS 36443832122 30182323406 LIABILITIES amp CAPITAL LIABILITIES Borrowing from other Banks Financial Institutions and agents 2680000000 1320000000 DEPOSITS AND OTHER ACCOUNTS Al-Wadia Current Accounts amp Other Accounts 3227406729 3097906953 Mudaraba Savings Deposit 3987237105 3932227170 Mudaraba Short Notice Deposit 870061313 761766781 Mudaraba Term Deposit 13779831791 11233591127 Mudaraba Special Deposit 4391874776 3629539263 Bills Payable 429032463 354096993 Bearer Certificate of Deposit - - Total Deposit 26685444177 23009128287 OTHER LIABILITIES 4643882995 3815696649 CAPITALSHAREHOLDERS EQUITY Paid up Capital 1383810480 1153175400 Statutory Reserve 731252590 586886597 Exchange Equalization 2057198 2057198 Asset Revaluation Reserve 64603248 64603248 Profit and Loss Surplus Account 252781434 230776027 TOTAL SHAREHOLDERS EQUITY 2434504950 2037498470

TOTAL LIABILITY AND SHARE HOLDERS EQUITY 36443832122 30182323406 OFF BALANCE SHEET ITEMS Contingent Liabilities Acceptance and endorsement - - Letters of Guarantee 890945926 601880518 Letters of Credit 7893692015 3860037680 Bills for Collection 364626744 198760887 Other Contingent Liabilities - -

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 57: Financial Performance Analysis of Al Arafa Bank Ltd

57

Total 9149264685 4660679085 Less Margin 666317498 773194261 8482947187 3887484824 Other Commitments - - TOTAL 8482947187 3887484824

Table Balance Sheet of AIBL

422 Income Statement (Profit amp Loss Account)

Income statement also called profit and loss statement (PampL) and Statement of

Operations is a companys financial statement that indicates how the revenue (money

received from the sale of products and services before expenses are taken out is

transformed into the net income (the result after all revenues and expenses have been

accounted for) The purpose of the income statement is to show managers and investors

whether the company made or lost money during the period being reported

AL-ARAFAH ISLAMI BANK LIMITED INCOME STATEMENT

For the Period Ended June 30 2008

Particular June-2008 June-2007 Growth INCOME amp EXPENDITURE Taka Taka

Investment Income 1662607141 993527975 6734

Profit paid on Deposit and Borrowing (1008720053) (789966577) 2769

Net Investment Income 653887088 203561398 22122

INCOME FROM COMMISSIONEXCHANGE amp OTHERS Commission Exchange and Brokerage 361686864 281718309 2839

Income from Investment in Share Securities 26493001 - 000 Other operating Income 46494726 48992796 -510

Total = (a + b) 434674591 330711105 3144

Total operating Income (A) 1088561679 534272503 10375

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 58: Financial Performance Analysis of Al Arafa Bank Ltd

58

Salary and allowances amp Contribution to PF 209112318 171839950 2169

Managing Director Salary amp Allowances 2400000 1600000 5000

Directors and Sharia Council fees amp Expenses 2094811 2852231 -2656

Rents Taxes Insurance Lighting etc 33464614 31807762 521

Postage Telegram Telephone amp Stamps etc 9505914 6139031 5484 Law charges 1031457 1317948 -2174 Depreciation amp Repairs to the Banks Properties 2641617 2907821 -915 Stationery Printing Advertisement etc 7139920 8385842 -1486 Other Expenses 20714063 24104615 -1407 Total operating expenses (B) 288104714 250955200 1480

Profit(loss) before provision and tax C = (A - B) 800456965 283317303 18253

Provision against Investment amp Off-balance sheet exposures 78627000 150278053 -4768

Provision for against decreasing value of Investment - - - Other Provision - - -

Total provision ( D ) 78627000 150278053 -4768

Total Profit (Loss) before Taxes E = (C - D) 721829965 133039250 44257

Provision for Taxation 324823484 59867662 44257 Net Profit after Tax 397006481 73171587 44257 Retainned Earning Brought forward 140947 30592 36073 Profit available for appropriation 397147428 73202179 44253

Appropriations Statutory Reserve 144365993 26607850 44257 144365993 26607850 44257 Retained earning Carried forward 252781435 46594329 44252

Earning per Share (EPS) ( Tk 100) 2869 635 35214

Table Income Statement (Profit amp Loss Account)of AIBL

423 Cash Flows Statement

A cash flow statement or statement of cash flows is a financial statement that shows how

changes in balance sheet and income accounts affect cash and cash equivalents and

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 59: Financial Performance Analysis of Al Arafa Bank Ltd

59

breaks the analysis down to operating investing and financing activities As an analytical

tool the statement of cash flows is useful in determining the short-term viability of a

company particularly its ability to pay bills International Accounting Standard 7 (IAS 7) is

the International Accounting Standard that deals with cash flow statements

People and groups interested in cash flow statements include

Accounting personnel who need to know whether the organization will be able to

cover payroll and other immediate expenses

Potential lenders or creditors who want a clear picture of a companys ability to

repay

Potential investors who need to judge whether the company is financially sound

Potential employees or contractors who need to know whether the company will

be able to afford compensation

AL-ARAFAH ISLAMI BANK LIMITED CASH-FLOWA STATEMENT

As at 30 June 2008

NA Particular June-2008 June-2007

Cash flows from operating activities

Profit received in cash 1650938035 993527975 Profit paid by cash (1008720053) (789966577) Income from Investment 26493001 - Fees amp Commission received in cash 361686864 281718309 Recoveries of loans previously written off 11669106 - Cash paid to employees (211512318) (173439950) Cash paid to suppliers (6067237) (5565286) Income taxes paid (200000000) (300000000) Received from other operating activities 46494726 48992796

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 60: Financial Performance Analysis of Al Arafa Bank Ltd

60

Paid for other operating activities (70525159) (71949963)

Operating profit before changes in operating assets and liabilities 600456966 (16682696)

Increase(Decrease) in Operating assets and liabilities

Statutory deposits - - Purchase-sale of trading securities (53980804) - Investment and advances to other banks - -

Investment and advances to customers (other than Banks) (4196764443) (2417163436)

Other assets (404766743) (108794222) Deposits from other banks 1360000000 (41700000) Deposits from customers (other than Banks) 3676315890 3911668683 Other liabilities account of customers - - Trading liabilities 624735860 446325718 A Net Cash received from operating activities 1605996726 1773654047

Cash flows from investing activities Proceeds from sale of securites - - Payments for purchases of securities (100000000) (600000000) Purchase of property plant and equipment (37816197) (33433977) Sales proceeds of Fixed assets - -

Purchase-sale of subsidiary B Net cash used in investing activities (137816197) (633433977)

Cash flows from financing activities

Increase in Exchange Equalization Account - -

Increase in Share Capital - -

Dividend paid

C Net cash received from financing activities - -

D Net (decrease) increase in cash (A+B+C) 1468180529 1140220070

Effects of exchange rate changes on cash and cash-equivalents - -

E Opening cash and cash-equivalents 4702193314 2781899413

F Closing cash and cash-equivalents (D+E) 6170373843 3922119483

Table Cash Flows Statement of AIBL

424 Statement of Owners Equity

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 61: Financial Performance Analysis of Al Arafa Bank Ltd

61

Owners Equity is a Financial statement showing the beginning balance additions to and

deductions from and the ending balance of the shareholders equity account for a

specified period It also called the statement of shareholders equity

The Statement of Owners Equity shows the change in owners equity during a given time

period It lists the owner equity balance at the beginning of the period additions and

subtractions to the balance and the ending balance Additions come from owner

investments and income subtractions from owner withdrawals and losses

425 AIBL at a Glance

Capital Reserves Deposit Investment amp Profit-Loss (Position) of AIBL as hereunder

Particulars 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Authorized capital

100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 100000 250000 250000

Paid-up Capital 10120 10120 10120 25300 25300 25300 25300 25300 50600 58696 67794 85420 115318

Reserve Fund --- 248 2532 5566 14556 21955 30312 32262 23189 48800 54222 83598 109195

Deposit 20145 130563 225665 453474 641579 730759 787918 746300 864327 1010828 1164366 1677533 2300913

Investment 1248 77916 174554 225976 379371 372841 507920 640360 757154 815016 1147441 1742319 2290637

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 62: Financial Performance Analysis of Al Arafa Bank Ltd

62

Import --- 103020 322245 527950 555551 597990 555927 516251 769829 933749 1263160 1882140 2704272

Export --- 8360 59212 110300 230421 331320 252463 189477 307552 369934 493290 914270 1271491

Total Income

137 5098 19617 32298 53476 75219 80035 83542 98768 112085 145268 217248 295561

Total Exp 335 4629 12893 24039 46430 59845 67884 41576 68134 77196 90448 120271 219943

Shareholders Equity

10120 10393 12909 30927 29986 32607 36572 67148 73789 95726 122016 169018 203750

Profit b Tax -198 469 6281 8206 7047 6700 3948 13681 30634 34889 54820 96977 75618

Income tax --- 172 2403 2872 2466 2345 1382 5776 10396 15700 21510 38545 23553

Profit a Tax -198 005 2607 3693 3170 3015 1953 5071 12706 15476 26290 47002 34731

Dividend --- --- 2500 1500 1200 1200 750 2000 1600 1550 2600 3500 2000

Total assets 51980 241291 383325 674948 774604 858595 925377 875933 1088682 1287461 1533689 2136816 3018232

Fixed asset 513 1989 3705 4786 5035 5244 5854 11483 12623 19517 20800 21510 33448

EPS -1966 049 25760 14596 18104 17214 10143 31242 25110 26367 38780 55024 63012

No of Shareholders

23 23 23 7604 6319 5849 5778 5557 5584 5379 5402 4487 12013

No of employees

54 171 320 427 664 674 659 670 685 803 771 912 1033

No of Branch 5 10 20 30 35 37 40 40 40 40 41 46 46

Employee per Branch

11 17 16 14 19 18 16 17 17 20 19 20 23

43 Analysis of the Financial Statement

Financial analysis refers to an assessment of the viability stability and profitability of a

business sub-business or project

Financial analysts often assess the firms

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 63: Financial Performance Analysis of Al Arafa Bank Ltd

63

1 Profitability - its ability to earn income and sustain growth in both short-term and long-

term A companys degree of profitability is usually based on the income statement which

reports on the companys results of operations

2 Solvency - its ability to pay its obligation to creditors and other third parties in the long-

term

3 Liquidity - its ability to maintain positive cash flow while satisfying immediate

obligations

4 Stability- the firms ability to remain in business in the long run without having to

sustain significant losses in the conduct of its business Assessing a companys stability

requires the use of the income statement and the balance sheet as well as other financial

and non-financial indicators

431 Ratio Analysis

Ratio analysis means the relationship between two numbers We can use ratio analysis to try to tell us whether the business

1 is profitable

2 has enough money to pay its bills

3 could be paying its employees higher wages

4 is paying its share of tax

5 is using its assets efficiently

6 has a gearing problem

7 is a candidate for being bought by another company or investor

432 Profitability Ratio

1 Profit margin on sales (2008) = Sales

NetIncome Net income= 397006481 Sales=653887088

= 0607148

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 64: Financial Performance Analysis of Al Arafa Bank Ltd

64

= 6

Profit margin on sales (2007) = 0359457 Net income- 73171587 Sales= 203561398

= 4

Comments

This ratio indicates that how much the profit turns against on sales The Industrial average ratio is 5 On this organization profit margin ratio is 6 The organization profit turn over is better then 2007

2 Return on asset (ROA-2008) =TotalAsset

NetIncome Net Income= 397006481 Total Asset=36443832122

= 0010894 = 109

Return on asset (ROA-2007) =TotalAsset

NetIncome Net Income=73171587 Total Asset=30182323406

= 0002424 = 024

Comments

An indicator of how profitable a company is relative to its total assets ROA gives an

idea as to how efficient management is at using its assets to generate earnings The

industrial average ratio is 9 But both ratios are lower then the industrial ratio

3 Return on Equity (ROE-2008) =yTotalEquit

NetIncomeNet Income=397006481TotalEquity= 2434504950

=0163075

=1631

Return on Equity (ROE-2007) =yTotalEquit

NetIncomeNet Income=73171587 Total Equity= 2037498470

= 0035912 =359

Comments

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 65: Financial Performance Analysis of Al Arafa Bank Ltd

65

The amount of net income returned as a percentage of shareholders equity Return on

equity measures a corporations profitability by revealing how much profit a company

generates with the money shareholders have invested In FY 2008 is higher then FY 2007

4 Basic Earning Power (BEP-2008) = TotalAsset

EBITEBIT-800456965 Total Asset=36443832122

= 0021964

= 220

Basic Earning Power (BEP-2007) = TotalAsset

EBIT EBIT-283317303 Total Asset=30182323406

= 0009387 = 094

Comments

A businesss ability to generate profit from conducting its operations Earnings power is

used to analyze stocks to assess whether the underlying company is worthy of investment

Possessing greater long-term earnings power is one indication that a stock may be a good

investment Earning power2008 is better then 2007 So company are increase investment

power day by day

433 Solvency Ratio

1 Debt-Asset Ratio Debt Ratio (2008) =TotalAsset

TotalDebt Total debt=34009327172 Total

asset=36443832122

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 66: Financial Performance Analysis of Al Arafa Bank Ltd

66

= 0933198

=9332

Debt-Asset Ratio Debt Ratio (2007) =TotalAsset

TotalDebt Total debt= 28144824936 Total

Asset=30182323406

= 0932494 = 9325

Comments

A ratio that indicates what proportion of debt a company has relative to its assets The

measure gives an idea to the leverage of the company along with the potential risks the

company faces in terms of its debt-load The industrial average ratio is 40

2 Debt-Equity Ratio (2008) =yTotalEquit

TotalDebt Total debt=34009327172 Total Equity= 2434504950

= 139697096 =139697

Debt-Equity Ratio (2007) =yTotalEquit

TotalDebt Total debt= 28144824936 Total Equity= 2037498470

= 1381342138 = 138134

Comments

A measure of a companys financial leverage is calculated by dividing its total liabilities by stockholders equity It indicates what proportion of equity and debt the company is using to finance its assets

434 Liquidity Ratio

1 Current Ratio (2008) = bilityCurrentLia

etCurrentAssCurrent Asset= 27103132373 Current Liability=

26685444177

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 67: Financial Performance Analysis of Al Arafa Bank Ltd

67

= 1015652 = 102 1

Current Ratio (2007) = bilityCurrentLia

etCurrentAss Current Asset=22906367390 Current Liability=

23009128287

= 0995534

=11 Comments A liquidity ratio that is measures a companys ability to pay short-term obligations It also

known as liquidity ratio cash asset ratio and cash ratio The industrial average ratio

is 21 So this company ratio is very effective

2 Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 1015652

=102 1

Quick Ratio Acid test Ratio (2008) = bilityCurrentLia

InventoryetCurrentAss

= 0995534

=11

Comments

The quick ratio is more conservative than the current ratio The quick ratio measures a

companys ability to meet its short-term obligations with its most liquid assets The higher

the quick ratio is the better the position of the company But this company has no

inventory The ideal ratio is 11

435 Stability Ratio

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 68: Financial Performance Analysis of Al Arafa Bank Ltd

68

1 Fixed Asset Turnover Ratio (2008) =FixedAsset

Sales Sales= 653887088 Fixed Asset= 372292657

= 1756379224 = 17564

Fixed Asset Turnover Ratio (2007) =FixedAsset

Sales Sales= 203561398 Fixed Asset= 334476460

=0608597083

= 6089

Comments

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Fixed Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its fixed assets

2 Total Asset Turnover Ratio (2008) =TotalAsset

Sales Sales= 653887088 Total Asset= 36443832122

=0017942325 =179

Total Asset Turnover Ratio (2007) =TotalAsset

Sales Sales= 203561398 Total Asset= 30182323406

= 0006744391

=067

Comment

An accounting measure used to quantify a firms effectiveness in extending credit as well

as Asset The Total Asset turnover ratio is an activity ratio measuring how efficiently a

firm uses its assets

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 69: Financial Performance Analysis of Al Arafa Bank Ltd

69

44 My Findings

Data analysis and interpretation based on questionnaire and interviews on the customersclients 1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd

Table 1 (About environment of AL-ARAFAH ISLAMI Bank)

SL No Comments No of person Percentage

1 Very Good 35 35

2 Good 60 60

3 Fair 5 5

4 Poor 0 0

Total 100 100

Interpretation From the data analysis we can see most of the clients agreed that banking environment of

AL-ARAFAH ISLAMI Bank is good Some people committed it is very good and a few said

that itrsquos fair

2 Employees are always ready to help the customers Do you agree

SL No Comments No Of person Percentage

1 Yes 95 95

2 No 0 0

3 Some times 5 5

Total 100 100

Interpretation Analysis shows that most of the customer agreed that employees are always ready to

help They are very cooperative

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 70: Financial Performance Analysis of Al Arafa Bank Ltd

70

3 Do you think customer is getting more facilities here in comparison with other bank

SL No Comments No Of person Percentage

1 Yes 60 60

2 No 0 0

3 Not all cases 40 40

Total 100 100

Interpretation From the analysis it is found that customers are getting more facilities comparing to other

bank At the same time a large number of clients expressed that in some specific cases

such as interest rate etc They are getting more facilities but not all sectors of banking

service

3 What is your suggestion to improve the service quality of Al-Arafah Islami bank ltd In order to improve the service quality customer expressed different opinion in

their point of view I can summarize their opinion which is the gist of their suggestions

They have of take some more steps to improve the service quality Each department of the

Banks should computerized the cash transaction process would be easier and very prompt

that it would take a very short time More branches should be opened in Dhaka City and

other cities of his country They will have customer credit Scheme and other Scheme that

will help the customer It is badly needed to provide modern Banking services such as

Credit Card ATM card Visa card etc AL-ARAFAH ISLAMI Bank is providing better service

comparing to other privet Banks But there are almost 52 Bank in our country In the near

future some new banks are going to be opened So in order to complete in the market AL-

ARAFAH ISLAMI Bank should be have to improve their service They should increase their

manpower and will have to improve their service quality and provide more facilities

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 71: Financial Performance Analysis of Al Arafa Bank Ltd

71

4 Finding in different sections of the Bank I found that all the sections of the Bank are facing lack of manpower as a general

problem In general banking department they follow the traditional banking system The

entire general Banking procedure is not fully computerized As a result some processes for

example collection money from the deposit take a long time to perform I think that is

manpower and computer problem Thatrsquos why the service is not prompt as the customerrsquos

demand Lack of variety of services is also a drawback of the general Banking area of the

AL-ARAFAH ISLAMI Bank of Bangladesh Ltd As result Bank is falling behind in competition

In comparative area other bank use modern technology more effective software and

different service (ATM SME) and other social activities If the bank wants to create

competitive advantage they need to provide Modernecommerce service

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 72: Financial Performance Analysis of Al Arafa Bank Ltd

72

45 Recommendations

Banking is service oriented marketing Its business profit depends on its

service quality Thatrsquos why the authority always should aware about their

service quality

To provide service to the customer it is necessary to have a trained team of

an organization of an institution For this reason the Bank should recruit

more fresh bright and energetic person

Bank should offer Bank is launching ldquoCustomer Credit Schemerdquo AL-ARAFAH

ISLAMI Bank is failing to launch this kin of Scheme The management can

undertake such sort of Schemes and earn more profit

As soon as possible the Bank should stat more benches in Dhaka City as well

as the other cities of the country

Now a dayrsquos world is going very fast Now most of the Bank opens online

customer service system So in order to compete in the world market they

should adopt online Banking system

The recruitment process of the Bank is very length an expensive The bank

should select the employee by reducing the lengthy process

In general banking department it is necessary to implement modern

Banking process instead of tradition system The department should be

more computerized

The loan sanction process should be easier that the clients can feel

convenient to take loan from the Bank

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 73: Financial Performance Analysis of Al Arafa Bank Ltd

73

To make exchange process more prompt the authority should use modern

communication system such as E-mail Fax win Fax Internet etc

46 Conclusion

It is cleared that the success of a bank depends on improved service delivery to its

customers Al-Arafah Islami Bank Ltd has an achieved success among its peer group within

a short span of time with its professional and dedicated team of management having long

experience commendable knowledge and expertise in conversion with modern banking

With all its resources the management of the Bank firmly believes that the bank would be

able to encounter problem that may arise both at micro and macro economic levels The

Management of the bank is maintaining an efficient portfolio in order to have a healthy

growth and retain customer satisfaction AL-ARAFAH ISLAMI Bank is engaged in modern

banking It is expected that AL-ARAFAH ISLAMI Bank by its efficient Asset and liability

management will be able to maintain its trend of growth and thus overcome the threat

Neither AL-ARAFAH ISLAMI bank nor any other commercial bank can effectively combat

risk However AL-ARAFAH ISLAMI Bank having small and targeting niche markets is likely

to be less affected by restrictive monetary and or fiscal policy The Management of the

Bank is planning to meet the required capital adequacy withering the stipulated time

frame and a loan and advance policy that expected the loan loss provisioning in future will

be within tolerable limit having little material impact on future profitability as well as net

worth Although AL-ARAFAH ISLAMI bank is yet to fully automated and it is proceeding

aggressively to enhance its technology level As AL-ARAFAH ISLAMI bank is performing

good in traditional general banking and there is a good demand for Islamic Banking and

the opining if then (The management) that the performance of the Bank is getting much

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 74: Financial Performance Analysis of Al Arafa Bank Ltd

74

better than past With their strengths the bank (Al-Arafah Islami Bank Limited) can also

reduce the threats existing in the market We also call to almighty Allah whole works and

activities grant as an Ibadat

I wish and hope that in future AL-ARAFAH ISLAMI Bank will be Number one commercial

Bank in Bangladesh

Reference

Fundamentals of financial Management- Eugne F Brigham Joel F Houston ( 10th

Edition)

Accounting Principle-Weygandt Kieso Kimmel ( 7th Edition)

Annual Report of Al-Arafah Islami Bank Ltd

Web Service- wwwgooglecom

Fundamental of corporate finance- Stephen A Ross Randolph W Westerfield

Bradford D Jordan (6th Edition)

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 75: Financial Performance Analysis of Al Arafa Bank Ltd

75

Appendix-1

Survey Questionnaire for Internship Report On

ldquoFinancial Performance Analysis of The Al-Arafah Islami Bank Limitedrdquo

(A requirement of Uttara University for fulfillment of BBA Course)

1 What is your opinion about the banking environment of AL-ARAFAH ISLAMI bank Ltd A Good B Very Good C Fair D Poor

2 How long are you Banking with The AL-ARAFAH ISLAMI bank Ltd

A 1-3 Months B 4-6 Months C 6-12 Months D

2More years

3 How frequently you come to the Bank

A 5 daysWeek B 4 or Less daysweek C Oncemonth D 2 to 3

timesmonth

4 What is the main reason for choosing The AL-ARAFAH ISLAMI bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 76: Financial Performance Analysis of Al Arafa Bank Ltd

76

A Pricing B Daily follows up C Global acceptance D Service

quality

E Cost Effective F Brand Image G Convenient Location

5 Employees are always ready to help the customers Do you agree

A Yes

B No

If yes then answer the following question

I How satisfied are you about the customer service of The AL-ARAFAH ISLAMI bank

Ltd

A High B Average C Low D Very Poor

II How much time (minutes) taken by the officials to provide required services

A 5 to 15 minutes B 16 to 25minutes C 26 to 35 minutes D 36 minutes or more

III How do you want to rank The AL-ARAFAH ISLAMI bank Ltd

A First-Classed B Second-classed C Third-classed D Fourth

If No then answer the following question

I What problems do you face with The AL-ARAFAH ISLAMI bank Ltd

A Lack of cooperation B Lack of product knowledge CAL-ARAFAH ISLAMI

bank policies D Lack of support from the top management

E Others

II Did you ever complaint about any problemspoor services of the Bank

A Yes

B No

III Did any problems resolved by the Bank for your complete satisfaction

A Yes by the company or its representative

B Yes by me or someone outside the company

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 77: Financial Performance Analysis of Al Arafa Bank Ltd

77

C No

Products facilities related questions

1 What types of financial product facilities you are getting Please mention name

A Deposit Name----------------------------------

B Loan Credit Name----------------------------------

2 How did you learn about this product

A TelevisionRadio

B InternetWebsite

C Newspaper Magazine

D FriendRelative

E Other helliphelliphelliphelliphellip

3 Please rate your overall judgment about the quality our productsservices

A High quality

B Average

C Low quality

4 The standards of productsservices compared to other Banks of this type are A Much improved

B About the same

C poorer

D very poor

5 How satisfied are you with the interest rates of the financial product

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services

Page 78: Financial Performance Analysis of Al Arafa Bank Ltd

78

A Very Dissatisfied

B Dissatisfied

C Satisfied

D Very Satisfied

6 How often are you recommend our product to your family friends amp colleague

A Very often

B Not frequently

C Donrsquot recommend

If you are not satisfied and donrsquot recommend our products to others then please

comments about how we can improve your satisfaction with our products and services