BESTP E R S O N A L

BESTP E R S O N A L

International Conference“Motivation for Development”10th – 12th October 2012Bulgaria, Sofia

Financing Career Services –Empowering Learners and Clients

A ten years journey of a guidance and training model realised by BEST in different frameworks and constellations

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1. Introduction BEST

2. The original model: Learning – Orienting – Doing

a) SDL Principles and Empowerment Approaches for training and guidance

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

3. Elaboration of theories and methodologies: the LdV project “Learn.Empowerment - Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

4. Implementation/Realisation and Transfer of the Model (2004 – 2012)

a) the Austrian Context of Career Guidance and Training [QPJ – Your Choice, Golden Goal]

b) the European Level: transfer systems into other contexts and societies [Empower Deprived Learners, ENTER]

5. The journey is going on: current project implementations by BEST [En Vogue, GARDEN, REACH)

6. Summary: the cornerstones along the journey

AGENDA

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1. Introduction BEST

2. The original model: Learning – Orienting – Doing

a) SDL Principles and Empowerment Approaches for training and guidance

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

3. Elaboration of theories and methodologies: the LdV project “Learn.Empowerment - Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

4. Implementation/Realisation and Transfer of the Model (2004 – 2012)

a) the Austrian Context of Career Guidance and Training [QPJ – Your Choice, Golden Goal]

b) the European Level: transfer systems into other contexts and societies [Empower Deprived Learners, ENTER]

5. The journey is going on: current project implementations by BEST [En Vogue, GARDEN, REACH)

6. Summary: the cornerstones along the journey

AGENDA

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BESTP E R S O N A L

BESTP E R S O N A L

Fact Box

More than 20 years of experience in education, training and HR

Head office in Vienna + 8 branches (Vienna and Lower Austria)

Appr. 300 staff members (trainers & head office)

2011: appr. 12,000 course participants All kinds of training

e.g. computing languages business oaching and orientation/guidance vocational education & training on demand company in-house trainings

Participants: 16+ Certified European Computer Driving Licence

Test Centre (ECDL), European Communication Certificate (ECo-C)

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BESTP E R S O N A L

BESTP E R S O N A L

We qualify employees and unemployed people in economy, languages, clerical skills, commerce, and computer skills.

BEST, as certified ECDL Test Centre, offers qualification courses and examinations for the European Computer Driving Licence (ECDL and ECDL advanced), ECo-C.

We offer training facilities for up to 12,000 people and employ a staff of more than 300 teachers and trainers.

Hard skills...

BEST Institut für berufsbezogene Weiterbildung und Personaltraining GmbH was founded in 1990 as an independent vocational qualification institute.

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BESTP E R S O N A L

BESTP E R S O N A L

Working in teams, communication, networking, flexibility:

These skills have become important factors at the labour market.

The concepts for lifelong learning and accompanying coaching are part of our

holistic approach.

...and Soft Skills

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BESTP E R S O N A L

BESTP E R S O N A L

based in

VieLower Austria

+4 course centres in Vienna

Lower Austriawith several centres

2 most populated federal provincesPopulation (in m.): 1,60 (Lower Austria) + 1,69 (Vienna) in 2012Landscape: mountainous (in SW), to plains (in E) and

hilly region (in NW)Capitals: St. Pölten (Lower Austria), Vienna (is also Austria’s capital and biggest metropolitan area)

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BESTP E R S O N A L

BESTP E R S O N A L

Since Austria joined the EU in 1995, BEST has been engaged in more than 100 European projects in the framework of the following EU programmes:

•LEONARDO DA VINCI •SOCRATES-GRUNDTVIG •Other European programmes:

eTEN, community initiatives HORIZON and EQUAL, ESF, Transversal Programme

etc.

Network of more than 150 international organisations.

International Projects

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BESTP E R S O N A L

BESTP E R S O N A L

Some of our recentinternational projects

more : http://www.best.at/en/international-projects 9

1. Introduction BEST

2. The original model: Learning – Orienting – Doing

a) SDL Principles and Empowerment Approaches for training and guidance

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

3. Elaboration of theories and methodologies: the LdV project “Learn.Empowerment - Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

4. Implementation/Realisation and Transfer of the Model (2004 – 2012)

a) the Austrian Context of Career Guidance and Training [QPJ – Your Choice, Golden Goal]

b) the European Level: transfer systems into other contexts and societies [Empower Deprived Learners, ENTER]

5. The journey is going on: current project implementations by BEST [En Vogue, GARDEN, REACH)

6. Summary: the cornerstones along the journey

AGENDA

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2. The original model: Learning – Orienting – Doing

At the open borderAn EQUAL development partnership 

The development partnership "At the open border" has supported unemployed persons from the regions "Waldviertel" and "Weinviertel" in entering the first labour market and developed and tested innovative measures for this integration.

For this purpose, twelve organizations cooperated under the coordination of BEST within the context of the EU Community Initiative EQUAL. The objective of EQUAL was to combat discrimination and inequality on the labor market and in the area of education.

Project duration: October 2002- February 2005

 

 

 

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a) SDL Principles and Empowerment Approaches for training and guidance

The concept as developed and applied in the project

Self directed learning and empowerment can mean learners learning on their own learners deciding about their learning autonomously learners taking responsibility for their learning

progress

Self directed learning and empowerment does NOT mean leaving learners alone lack of teacher support

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Purpose of SDL/Empowerment

Promote learners’ ability to act in a self-determined, independent way

Foster learners’ own initiative better learning outcomes for individuals learners make use of learning contents in their own

surroundings

Raise motivation

a) SDL Principles and Empowerment Approaches for training and guidance

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a) SDL Principles and Empowerment Approaches for training and guidance

Characteristics of SDL/Empowerment

SDL/Empowerment

Individualised learning

Variety of learning places

Educators as counsellors

Variety of methods

Independent learning

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Main Methodological Elements

Biographic Work

Planning the Process/Fixing Individual Goals

Reflection Accompanying the Process

Evaluation and Assessment

a) SDL Principles and Empowerment Approaches for training and guidance

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b)The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

Case Study: “LOT House”

L-O-T “Lernen – Orientieren – Tun” “Learning – Orienting – Doing”

Project for socially disadvantaged people,based on SDL and Empowerment principles

Main realisation approach: different learning zones

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LOT-House structure

Learning and working in 5 different learning zones

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

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Info Zone

Registration Information Counselling Job guidance

Surf-Station E-learning

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

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Course zone

Large variety of courses, e.g. Languages Computer skills Time management Self presentation “Wellness-courses”

Flexible course rooms

Atmosphere of “wellbeing”

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

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Workshop zone

Creative work & handicraft skills

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

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Initiative zone

Project work Work in groups

Training and improvement of social, communicative and organisational skills

Absence of local limits

Flexibility in time

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

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The Guides

Securing long-term re-entering into the labour market

Individual coaching

Guidance and counselling of learners throughout the training programme

On-going support also offered to learners/clients who finally got a job

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

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1. Introduction BEST

2. The original model: Learning – Orienting – Doing

a) SDL Principles and Empowerment Approaches for training and guidance

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

3. Elaboration of theories and methodologies: the LdV project “Learn.Empowerment - Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

4. Implementation/Realisation and Transfer of the Model (2004 – 2012)

a) the Austrian Context of Career Guidance and Training [QPJ – Your Choice, Golden Goal]

b) the European Level: transfer systems into other contexts and societies [Empower Deprived Learners, ENTER]

5. The journey is going on: current project implementations by BEST [En Vogue, GARDEN, REACH)

6. Summary: the cornerstones along the journey

AGENDA

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3. Elaboration of theories and methodologies:the LdV project “Learn.Empowerment -

Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

 

 

 

According to forecasts of employment trends, skill requirements for jobs are increasing, whereas job opportunities for low-skilled and unskilled workers are facing a dramatic decline. Since learning has become a necessary precondition for successful employment, the concept of "self-directed learning" can be a solution for this dilemma.

EU-programme: Leonardo da Vinci

Project co-ordinator: BEST, Helmut Kronika

Project period: October 2004 - March 2007

Website: www.learn-empowerment.org

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3. Elaboration of theories and methodologies:the LdV project “Learn.Empowerment -

Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

 

 

 

Guidelines and Tool Box

The project aims at two didactic deliverables: The "Guidelines" and a "Tool Box". The "Guidelines for integration of self-directed learning into vocational education and training of low-skilled unemployed persons“ focus on:Creation of environments for action oriented and practically oriented learning Learning contents for improving the competences of learners Support structures for trainers Organisational and structural requirements for self-directed learning environments Consideration of gender mainstreaming aspects in all parts of the training process Introduction of diversity management in the training regarding the various cultural and social backgrounds of the learnersThe "Tool Box" consists of a collection of methods directed at different target groups and attributed to this new didactic approach.

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3. Elaboration of theories and methodologies:the LdV project “Learn.Empowerment -

Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

 

 

 

Analysing tender specifications

The project also addresses another issue: "How can innovative project results be transferred into the funded training mainstream?" Currently, the most effective barriers from doing so are the tender specifications from funding organisations, which do not allow for high flexibility. Therefore, the project has developed models to show how tender specifications can be modified in order to allow for more flexibility.

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3. Elaboration of theories and methodologies:the LdV project “Learn.Empowerment -

Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

 

 

 

The project partnership

The project consortium comprised 21 partners from 11 countries. The multi-actor partnership comprised, apart from expert and development partners, six labour market administration organisations and four social partners.

Strong focus on dissemination and exploitationDeployment Plan for sustainable implementation and realisation models together with funding bodies for training programmesElaboration of transfer strategies on national and European level

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1. Introduction BEST

2. The original model: Learning – Orienting – Doing

a) SDL Principles and Empowerment Approaches for training and guidance

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

3. Elaboration of theories and methodologies: the LdV project “Learn.Empowerment - Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

4. Implementation/Realisation and Transfer of the Model (2004 – 2012)

a) the Austrian Context of Career Guidance and Training [QPJ – Your Choice, Golden Goal]

b) the European Level: transfer systems into other contexts and societies [Empower Deprived Learners, ENTER]

5. The journey is going on: current project implementations by BEST [En Vogue, GARDEN, REACH)

6. Summary: the cornerstones along the journey

AGENDA

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4. Implementation/Realisation and Transfer of the Model (2004 – 2012)  

 

 

a) the Austrian Context of Career Guidance and Training

In cooperation with the Employment Service Vienna (AMS Wien)

QPJ: Qualification and Perspectives for Young Adults(2004 – 2009)

Training, guidance and counselling programme for1.800 learners/clients

Perspectives/Your Choice(2009 – 2012)

Training, guidance and counselling programme for4.800 learners/clients

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a) the Austrian Context of Career Guidance and Training

In cooperation with Employment Service Vienna and Lower Austria (AMS Wien and AMS NÖ), as well as Federal Social Office (Bundessozialamt)

Golden Goal – Skills for Life Programme for Young Adults showing special needs (2006 – ongoing)

Several groups taking one-year programmes based on BEST SDL/Empowerment approach, as well as on the results of the European project

GOLDEN GOALBasic Skills & Communication Training with IntegratedSport Activities

EU-programme: SOKRATES Grundtvig

Project co-ordinator: BEST, Helmut Kronika

Project period: October 2005 - September 2008

Website: www.golden-goal.at

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a) the Austrian Context of Career Guidance and Training

GOLDEN GOALBasic Skills & Communication Training with IntegratedSport Activities

The overall objective of this GRUNDTVIG project is to enable young disadvantaged adults with particular "education resistance" to score their "Golden Goal" by improving their literacy and numeracy skills, and to promote their social and cultural integration into society.

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b) the European Level: transfer systems into other contexts and societies

Empower Deprived Learners

EU-programme: Leonardo da Vinci

Project co-ordinator: BEST, Karin Kronika

Project period: November 2007 - October 2009 

Website: www.empower-deprived-learners.eu

A Leonardo da Vinci Transfer of Innovation Project

„Learn.Empowerment“ outcomes transferred for use in VET into Slovenia, Romania and Turkey

Main products: Train the Trainer Qualification Curriculum Didactic Guidelines Implementation Concept of how to put these materials

into the learning practice, i.e. raising the interest of educational policy makers and the respective organisations

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b) the European Level: transfer systems into other contexts and societies

ENTER - Entrepreneurship towards employment

EU-programme: Leonardo da Vinci

Project co-ordinator: Instituto de Soldadura e Qualidade (PT)

Project period: 2012 - 2014

A Leonardo da Vinci Transfer of Innovation Project

„Learn.Empowerment“ outcomes transferred for use in VET into Portugal, UK, Spain, Greece, Hungary with a new focus on entrepreneurial skills and aspects

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1. Introduction BEST

2. The original model: Learning – Orienting – Doing

a) SDL Principles and Empowerment Approaches for training and guidance

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002-2005)

3. Elaboration of theories and methodologies: the LdV project “Learn.Empowerment - Self-directed Learning for Low-skilled Unemployed People” (2004-2007)

4. Implementation/Realisation and Transfer of the Model (2004 – 2012)

a) the Austrian Context of Career Guidance and Training [QPJ – Your Choice, Golden Goal]

b) the European Level: transfer systems into other contexts and societies [Empower Deprived Learners, ENTER]

5. The journey is going on: current project implementations by BEST [En Vogue, GARDEN, REACH)

6. Summary: the cornerstones along the journey

AGENDA

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5. The journey is going on: current project implementations by BEST in cooperation with Employment Service Vienna (AMS Wien)New pathways of connecting European developments with the Austrian market

 

 

 En Voguea tailor-made educational programme to provide an attractive stage for young female learners

Based on the outcomes of the project:

EU-programme: Grundtvig Multilateral Projects

Project co-ordinator: BEST, Karin Kronika

Project period: November 2009 - October 2011

Website: www.envogue-project.eu

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GARDEN your educational life –a new learning environment and opportunity to access education and improve employability for young disadvantaged adults in Europe

EU-programme: Grundtvig Multilateral Projects

Project co-ordinator: BEST, Karin Kronika

Project period: November 2011 – October 2013

Website: www.garden-project.eu

5. The journey is going on: current project implementations by BEST in cooperation with Employment Service Vienna (AMS Wien)New pathways of connecting European developments with the Austrian market

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REACH the hard-to reach: how to engage young learners in workplace training via mobile assisted learning

EU-programme: Leonardo da Vinci

Project promoter: STIFTELSEN ROGALAND KURS OG KOMPETANSESENTER Stavanger, NO

Coordinated by: BEST, Karin Kronika

Project period: October 2011 - September 2013

Website: www.reach-project.eu

5. The journey is going on: current project implementations by BEST in cooperation with Employment Service Vienna (AMS Wien)New pathways of connecting European developments with the Austrian market

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AGENDA1. Introduction BEST

2. The original model: Learning – Orienting – Doing

a) SDL Principles and Empowerment Approaches for training and guidance

b) The “LOT – House” within the EQUAL project “At the Open Boarder” (2002 - 2005)

3. Elaboration of theories and methodologies: the LdV project “Learn.Empowerment - Self-directed Learning for Low-skilled Unemployed People” (2004 - 2007)

4. Implementation/Realisation and Transfer of the Model (2004 – 2012)

a) the Austrian Context of Career Guidance and Training [QPJ – Your Choice, Golden Goal]

b) the European Level: transfer systems into other contexts and societies [Empower Deprived Learners, ENTER]

5. The journey is going on: current project implementations by BEST [En Vogue, GARDEN, REACH)

6. Summary: the cornerstones along the journey

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6. Summary: the cornerstones along the journey 

 

 

StrongPartnerships &

Relations Lively exchange &interaction betweenEuropean & national

elements

Focus onPracticability

ContinuousLearning from

Experience

Openness forflexible Adaptation

Dedication &stamina for deployment

and furtherimplementation

Cornerstonesalong the journey

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BESTP E R S O N A L

BESTP E R S O N A L

BEST Institut für berufsbezogene Weiterbildungund Personaltraining GmbH

Helmut KronikaManaging Director

Mariahilfer Straße 8A – 1070 ViennaT:+43-(0)1- 585 50 50F:+43-(0)1- 585 50 50 – 77I: www.best.at

Thank you for your attention!

helmut.kronika@best.at

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