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Trust in water 1 Financing water efficiency David Black, Senior Director, Water 2020, Ofwat Waterwise Conference 8 March 2017

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Trust in water 1

Financing water efficiency

David Black, Senior Director, Water 2020, Ofwat

Waterwise Conference

8 March 2017

Trust in water 2

Customers at the heart

Customers – not supply points

We want companies to get to know their customers and understand their needs

Page 3: Financing water efficiency David Black, Senior Director ... · Waterwise Conference . 8 March 2017. Trust in water 2. Customers at the heart. Customers – not supply points. We want

Trust in water 3

Rising population but falling water demand in England (2000 -2015)

Its not just about new water resources – demand management and reducing leakage matter too

Page 4: Financing water efficiency David Black, Senior Director ... · Waterwise Conference . 8 March 2017. Trust in water 2. Customers at the heart. Customers – not supply points. We want

Trust in water 4

Innovative approaches to resilience

Page 5: Financing water efficiency David Black, Senior Director ... · Waterwise Conference . 8 March 2017. Trust in water 2. Customers at the heart. Customers – not supply points. We want

Trust in water 5

Affordability

Squaring the circle

More affordability and more resilience

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