w w w . e r g o m e t r i c s . o r g

ERGOMETRICS FIRETEAM PRODUCT CATALOG

HELPING YOURDEPARTMENT BUILD

THE STRONGEST TEAM

VIDEO SIMULATION EMPLOYMENT TESTING SOLUTIONS

Ergometrics is the industry pioneer in providing video simulation tests for public safety occupations. We believe that of all the decisions managers make, hiring choices have the largest impact on the quality and effectiveness of their organizations. Observing how people work in real work environments is the most effective way to assess true abilities. Simulations provide the ability to identify how candidates are most likely to perform in real situations. Ergometrics creates state-of-the-art simulations through rigorous multiyear development processes.

Ergometrics tests are designed to narrow the gap between test performance and job performance. Our tests give hiring managers the ability to look at not only abilities, but how individuals use those abilities given real work conditions, including time pressures, stressful interactions, interruptions and other factors that make jobs difficult. Our high-quality video simulations increase test validity and are an essential component for modern selection practices.

Ergometrics consistently delivers innovative products and services. Ergometrics’ capabilities include the largest public safety testing network, National Testing Network (NTN). With testing centers located across the country, this testing option combines the most effective Ergometrics simulations with candidate convenience to maximize recruitment and testing effectiveness.

LEADING THE INDUSTRY INPUBLIC SAFETY TESTING

Product Catalog2

ABOUT US

Ergometrics & Applied Personnel Research, Inc. is a human resource management firm specializing in personnel selection for the public safety industry.

Established over 35 years ago, Ergometrics has designed the most comprehensive, award-winning video testing and job simulation testing programs in the nation. We have provided personnel testing services for thousands of public safety agencies throughout the United States and Canada.

Most large cities and state governments in the United States use our testing products, as do hundreds of local entities and smaller agencies. Ergometrics’ video simulations are used by over 2,000 public safety departments and have been administered to over two million candidates.

We develop tests and administration systems with the client’s needs in mind and have the highest standards for consistently delivering excellent customer service.

3Product Catalog

FireTEAM™ is a video-based testing system that assesses critical skills needed to be a firefighter and includes the often overlooked content areas of teamwork and human relations, as well as mechanical aptitude, reading ability and basic math skills.

FireTEAM can help identify critical candidate strengths and weaknesses before candidates are hired or even brought into the interview process, savings tens of thousands of dollars in recruitment, training, turnover, management problems and potential liability.

“FireTEAM is fast becoming the preferred format for firefighter selection, we have moved from an entire in-house process to using FireTEAM to develop our hiring lists. The detail of information from the reading, math and mechanical components translate well to the fire service and have resulted in producing outstanding candidates from which to choose.”

Fire Chief,City of Gainesville, Florida

Product Summary

FireTEAM

FireTEAM

Test Components

• HumanRelationsVideoTest

• MechanicalReasoningTest

• MathTest

• ReadingTest

Product Catalog4

FireTEAM Has Four Test Components

Human Relations Video Test

The first component is a Human Relations video simulation exam that contains 76 video-based questions that test human interaction skills. This component of the test shows realistic scenarios firefighters encounter on the job, and includes questions for both: working with the general public, as well as living and functioning in a team environment inside a firehouse. After viewing each video scenario, test takers are asked to answer multiple-choice questions regarding how they would respond to the scenario. The Human Relations component tests for:

• Judgment • Chore Initiative• Teamwork • Ability to Live and Work Together• Public Relations • Relations with Management• Professionalism in Difficult Situations

Mechanical Reasoning Test

The second component is a 36 question Mechanical Reasoning Test that was created to assess candidates’ mechanical reasoning and aptitude, understanding of systems, observation and analytic ability. The Mechanical Reasoning component measures:

• Analytical problem solving, adapting and improvising • Understanding the physical world• Working with complex systems and sequences • Anticipating predictable occurrences

Reading Ability Test

The third component is a Reading Ability Test that uses typical materials a firefighter must read to perform the job. This component assesses the minimum reading ability necessary for the position of firefighter. The reading component tests for:

• Reading comprehension • Sustained concentration

Math Test

The forth component is a video-based Math Test that simulates common math challenges faced by firefighters. It tests for the mathematical skills determined necessary for the job. The math component tests for:

• The ability to perform basic math calculations including addition and subtraction

• The ability to perform division, such as dividing distance to fire by hose length to determine number of lengths needed

• The ability to perform multiplication, such as multiplying the lengths of one hose times the number of hose lengths available

• The ability to estimate proportions, such as proportion of a building involved in a fire

• The ability to calculate basic math mentally during emergency situations, for example, mentally determining hose available on a truck and lengths needed to reach the targeted location

5Product Catalog

FireTEAM Testing Components # of Items Length (Minutes)

Human Relations Video Test 76 57

Mechanical Reasoning Test 36 43

Reading Test 25 15

Math Test 31 25

Total 168 2 hours, 20 minutes

Quick and Easy Scoring Ergometrics provides scoring results within two business days of receipt of answer sheets. Services include scoring answer sheets, transmission of test results, maintenance of a database of all previous testing and consultation regarding scoring and passing points.

Dimensions Reported Dimensional scores provide further information about candidates based on their response patterns in the following areas: abrasive, passive, authoritarian, inconsiderate, self-focused, work avoidant, problems with management, adds tension to the team, low tolerance for others, mechanical reasoning, systems analysis, observation and analysis, reading level and math skills.

Product Catalog6

FireTEAM InterviewFireTEAM Interview™ is an entry-level interview designed to provide information helpful in understanding how candidates may fit within the station environment. This can be a major problem for some candidates and hard for supervisors to remedy if the candidate is hired. FireTEAM Interview is centered on the dimensions found in FireTEAM. The dimensional results a department receives from FireTEAM can be used as a guide in selecting the most appropriate and informative questions for each candidate. FireTEAM Interview provides interviewers with detailed positive and negative behavioral indicators for each dimension, as well as specific questions focused on each dimension. FireTEAM Interview consists of over 40 questions.

FireTEAM PromoteThe future of every department is significantly impacted by the quality of its managers and their ability to lead and manage fire department personnel. FireTEAM Promote Supervisory Exams™ are validated tests designed to specifically measure the ability to be an effective supervisor. FireTEAM Promote consists of a video-based employee observation component and a series of written situational judgment questions that directly measure a candidate’s ability to become an effective supervisor and manager. FireTEAM Promote Supervisory Exams are available for the ranks of Lieutenant, Captain and Battalion Chief.

FireTEAM Promote ScoringFireTEAM Promote scoring includes both an overall numerical ranking and dimensional scores. Dimensional scores show candidate strengths and weaknesses so candidates can see where they need to improve.

FireTEAM Promote Exam PricingContact Ergometrics Sales Department to receive a custom quote. Call 425-774-5700, or email sales@ergometrics.org.

FireTEAM Promote Testing Components # of Items Length (Minutes)

Video Exam 40 30

Written Exam 100 120

Total 140 2 hours, 30 minutes

7Product Catalog

FireTEAM Promote Book Referenced ExamsErgometrics can supply tests composed of carefully written test items referenced to recognized fire service textbooks. A depart-ment may use Ergometrics’ standard exams developed for specific job categories or may obtain a customized test by choosing items from our extensive item bank. We can also create custom test items from other sources, including internal documents such as department SOPs.

Company Officer Standard ExamErgometrics’ standard 100 item Company Officer Book Test features questions from IFSTA Fire and Emergency Services Company Officer, 4th Edition. The exam is comprehensive and includes items from Parts A and B, Fire Officer Level I and Level II for departments not converted to the 4th Edition, an exam based on IFSTA Fire Department Company Officer, 3rd Edition, is also available.

These exams cover the full range of subjects within the texts, including:

• Transition to the Role of Company Officer• Leadership and Supervision• Legal Responsibilities and Liabilities• Effective Communications• Community and Government• Administrative Functions and Responsibilities• Inspection and Investigation• Delivery of Emergency Services

Product Catalog8

Fire Officer Principles and Practices ExamErgometrics offers a 100 question exam based upon the Jones and Bartlett Text, Fire Officer Principles and Practices, 2nd Edition. This exam includes items from all 18 chapters and covers the full range of subjects within the text, including, but not limited to:

• Managing Incidents• Training and Coaching• Performance Evaluation• Safety and Risk Management• Fire Officer Communication• Crew Resource Management• Working with the Community

Driver/Operator Standard ExamErgometrics offers a 100 question Standard Driver/Operator Book Test covering the following:

• Types of Apparatus• Apparatus Inspection and Maintenance• Operating Emergency Vehicles• Positioning Apparatus• Flow Rates and Pressure Calculations• Pump Theory and Operations• Apparatus Testing• Incident Command

The exam includes 80 questions from the IFSTA Pumping Apparatus Driver/Operator Handbook, cross referenced to both 1st and 2nd Editions, (five of the 80 questions are hydraulic calculations), 15 questions from the IFSTA Aerial Apparatus Driver/Operator Handbook, and five questions from IFSTA Fire and Emergency Services Company Officer, 4th Edition, specific to incident command.

Semi-Custom and Custom ExamsSome departments wish to include other references in their testing processes. Ergometrics has a test bank of hundreds of questions from fire department educational resources. A semi-custom exam can be created for your department using a combination of questions from any of the references indicated. In addition, Ergometrics will create custom exams by writing new questions from standard fire service texts or references specific to your department, such as SOPs and regulations.

Standard Exam PricingContact Ergometrics’ Sales Department to receive a custom quote. Call 425-774-5700, or email sales@ergometrics.org.

9Product Catalog

FireTEAM Promote Custom Assessment CentersFireTEAM Custom Assessment Centers are tailored to your department’s unique promotional needs. Select from a bank of sophisticated exercises and interview questions or request professionally designed custom materials. Ergometrics has experience in developing assessment centers for the ranks of Lieutenant through Fire Chief. FireTEAM Custom Assessment Center elements commonly include:

• Interview Questions• Oral Presentations• Role Plays• Video Scenario Questions• Writing Samples• Tactical Exercises

Ergometrics works closely with your department during the promotional process. You will have a dedicated consultant who will head the project and guide you through decisions such as which exercises to use, how to weight components, how to prepare and debrief candidates, professional ways to economize and other details of professional management of a promotional process. Your process will include:

• Assessment Center Planning• Management and Facilitation• Candidate Overviews/Handouts• Scheduling• Rater Training• Role Player Training• Rating Facilitation• Scoring and Dimensional Feedback• Final Report Documenting the Process

Ergometrics can provide other services, including:

• Candidate Orientation Session• Written Test Administration• Raters• Role Players

FireTEAM Assessment Center Product Ergometrics’ FireTEAM Assessment Center Product is a way for departments to capitalize on the benefits of utilizing an assessment center without the costs of a custom promotional process. With the FireTEAM Assessment Center Product, departments can choose from individual off-the-shelf exercises or a premade arrangement of three exercises. This product has been developed for departments to coordinate and lead the administration of the assessment center without exercise customization and onsite guidance from Ergometrics. Following the completion of the assessment center, Ergometrics will conduct all scoring and compile individual feedback reports for each candidate.

The following is a list of sample assessment center exercises departments can choose from:

• Interview Questions• Oral Presentations• Role Plays• Video Scenario Questions• Writing Samples• Tactical Exercises

The FireTEAM Assessment Center Product will also come with the following:

• Candidate Handouts• Administration Guide• Rater Packets• Scoring Sheets• Individual Candidate Feedback Reports

FireTEAM Assessment Center Product PricingEach promotional setting is unique. Ergometrics provides the most sophisticated materials available at prices comparable to standard methods of assessment that have been in use for decades. Contact us to discuss your needs and get a firm price based on the services you choose. Our goal is to provide you with the best possible product for a competitive price.

Product Catalog10

Tactical & Command Training A working structure fire can present a significant challenge to any fire department. However, most fire departments recognize that their members will never get enough fire calls to stay truly proficient at fireground command and tactics. Designed by experienced fire ground commanders and delivered by one of Ergometrics’ professional instructors, the TACT program will provide as much realism as possible while remaining focused on your community and department needs. Following training, students will have increased confidence, skill, and firefighting operations, leading to an improvement of fireground operations.This training is designed to meet the needs of personnel responsible for managing the operations of one or more companies during structural fire fighting operations. The content of the training includes:

• Fireground Communications • Strategy and Tactics• Developing a Proper Span of Control at

Escalating Alarms

Tactical & Command Testing Many departments include a tactical testing component in their promotional process to assess the fireground command and tactical skills of candidates. Ergometrics offers a tactical assessment exam that utilizes realistic digital simulation to challenge candidates at whatever level your department requires, from basic to more complex scenarios. In the process, the dispatch and response of units unique to your department is choreographed to represent your standard operating procedures. Your radios and communications channels can be used to add more realism to the test. Candidates are evaluated on what matters most, their strategic and tactical development at a simulated fire event.

Contact Ergometrics to discuss your tactical training and testing needs. We take the need for professional, competent emergency response as seriously as you do, and can provide customized tactical training and testing at a reasonable cost.

11Product Catalog

Client FeedbackAt Ergometrics, we go far beyond traditional service to ensure our clients are completely satisfied. We provide unlimited phone consultation to our clients, and work closely with each client to meet their specific needs. We provide detailed test administration manuals to help streamline the testing process, and we offer guaranteed two day scoring, providing rapid test results. Here’s what some of our clients are saying about Ergometrics.

“You have allowed our hiring committee to select firefighters with the best organizational fit for our department. Our veteran firefighters all agree that this new practice has yielded better candidates than we’ve ever had before.”

-Deputy ChiefEast Lake Tarpon Special Fire Control District, Florida

“Ergometrics offers critical value to my organization’s selection processes. The tools produced are quality based solutions which assist us in consistently selecting the most qualified candidates. They are job specific and criterion validated. This same quality applies to Ergometrics’ level of customer service and it is a high standard that is practiced by each Ergometrics professional.”

-Human Resources DirectorMiami Township, Montgomery County, Ohio

CONTACT US

Phone : 425.774.5700 Email : sales@ergometrics.orgweb : www.ergometrics.org

Ergometrics, Inc.18720 33rd Avenue WestLynnwood, WA 98037