FIRST ARRIVAL TIPS

FALL 2017

International Activities and Student Mobility

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CONTENT

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Campus facilities

Security - On & Off campus

Personal information

Health insurance - Medical assistance

Settling down

Getting around Montreal

What to do in Montreal

Travel & Work

Office location & Contacts

Invitation

CAMPUS FACILITIES

International Activities and Student Mobility

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CAMPUS LOCATION

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Decelles building – click here for map

Côte-Sainte-Catherine building – click here for map

CEPSUM – CAMPUS SPORT COMPLEX

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Access with your student ID cardFree membership

Special rates

• Training room: 92$ for 4 months

• Other activites: up to 30 - 40% reductions

For more information

2100, boulevard Édouard-Montpetit

Montreal, QC, H3T 1J4

cepsum@umontreal.ca

Phone: 514 343-6150

RESOURCES

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WI-FI access

Username: Student ID

Password: same as for HEC en ligne

Library

Côte-Sainte-Catherine building, 2nd floor

7 days a week : Schedule

Printers

Côte-Sainte-Catherine building, 1st floor (yellow section) & Library

Decelles building, 4th floor – at the intersection of Northern and Southern sections

Instructions

LOCKERS

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Available from August 26, for 1 semester

• 1 locker must be shared by 2 full-time students

• 1 shared compartment + 2 smaller individual compartments

• Bring your own padlocks

• You cannot have lockers in both buildings

Reserve your locker via HEC en ligne

with both students’ ID numbers

SECURITYON & OFF CAMPUS

International Activities and Student Mobility

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OFF CAMPUS SECURITY

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Think safe

Never carry your passport when you go out

Keep it in a safe place at home

Take a photocopy with you if needed

Never leave your bag, computer or any other personal

belongings unattended

Do not keep a large amount of money at home nor on you

ON CAMPUS SECURITY

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REFER TO HEC Montréal Website main page

« Emergency measures » at the bottom

OPEN 24/7

Security Desk at the main entrance of each building

A STORM IS COMING?

Get the latest info! Winter Storm

PERSONAL

INFORMATION

International Activities and Student Mobility

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PERSONAL INFORMATION - MANDATORY

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HEC en lignePut in your Montreal residence address

Emergency contact informationComplete the form previously sent by email

HEC EMAIL ADDRESS

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Teachers and administrative staff will contact you through your HEC email account ONLY

Access your HEC email account through courriel.hec.caORAccess through www.hec.ca home page

Under MY HEC MONTRÉAL

Username: your HEC email address

To verify your email address

Go to My profile (HEC en ligne) under “General Information”

Look in the “Contact Information” box

Password: same as for HEC en ligne

Go directly in your HEC Webmail

Do not transfer to Gmail or Hotmail

STUDENT ID CARD

WHEN & WHERE

Côte-Sainte-Catherine building, Hall des Fondateurs, RC-401

August 28 to September 1 (Monday to Friday) - 11 am to 7 pm

Côte-Sainte-Catherine building, COOP Store, RC-111

September 5 to September 8 (Monday to Friday) - 9 am to 9 pm

September 9 (Saturday) - 10 am to 3 pm

MANDATORY TO ACCESS

Exams

Library

Computer Labs

Sport Complex CEPSUM

Student activities

School outside regular hours

Campus medical clinic

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HEALTH INSURANCE

MEDICAL ASSISTANCE

International Activities and Student Mobility

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HEC MONTREAL

MEDICAL & HEALTH INSURANCE PLAN

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All international students are automatically enrolled

• Compulsory

• Premium cost

• Private health insurance plan are not accepted

Coverage

• Access to health care clinics and hospitals

• Prescription drugs

• Covered outside of Quebec less than 60 days

• Not covered: dental or eye care (unless accidental)

When and where can I get my Sun Life insurance cards - Member and Travel?

• A week after paying your insurance fees,

you must print your member and travel cards by referring to the guide

RECIPROCAL SOCIAL SECURITY AGREEMENTS

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Exemption from the compulsory HEC Montréal health insurance plan

• Fee waived when covered by the Régie de l’Assurance Maladie du Québec (RAMQ)

Eligibility for the no fee Quebec Health Insurance Plan (RAMQ)

• Students must be nationals and residents of Belgium, Denmark, Finland, France,

Greece, Luxemburg, Norway, Portugal, Romania or Sweden

• Must be covered by the health plan of their country of origin and have obtained the

required official form

Coverage

• Access to health care clinics and hospitals (in Canada only)

• Prescription drugs: covered for Belgian and French students only

• Dental or eye care: not covered unless accidental

HEALTH INSURANCE – RAMQ REGISTRATION

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Appointment with the Régie de

l’Assurance Maladie du Québec

(RAMQ)

On site registration at the RAMQ

Provide certification of eligibility

Proof of certification of eligibility from the RAMQ must be:

Uploaded via HEC en ligne

OR

Presented at the Information Desk, Decelles Building,

room 5.120

No later than September 15, 2017

THEN, the mandatory health insurance fee will be waived

Required documents

1. Your passeport

2. Your CAQ and study permit

(two semesters exchange students only)

3. Your attestation of full time studies

4. The form signed from your country

A Montreal postal address to receive your RAMQ card

Photo taken on site– around 10 $

Step 1

Step 3

Step 2

Students for 1 semester

Phone appointment : 1 877-992-5233

Students for 2 semesters - CAQ and Study Permit

Online appointment scheduling service

HOW TO USE MEDICAL PLAN

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Students with RAMQ cardPresent your RAMQ card (Common name “Carte Soleil”)

Students with Sun Life cardInside Quebec

Present your Sun Life card

• If accepted – no upfront payment required

• If not accepted – upfront payment required

To be reimbursed, you will need a medical certificate from the health professional

OR the Medical Claim Form with the “Physician’s statement” section completed

First month of arrival

• If you need medical care, you will have to upfront the payment and be reimbursed

afterwards

First claim

• Contact your Student Advisor

Outside Quebec

Refer to the Travel Card (Allianz Global Assistance)

MEDICAL ASSISTANCE

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Info-Santé - Free medical advice (24/7) - Dial 811

Emergency - Fire, Police, Ambulance - Dial 911

Hospital versus Clinic

• ONLY go to hospitals for emergencies - Waiting time can be long

• GO to a clinic or refer to a pharmacist if not an emergency

• Be advised that doctors do not make house calls

• Campus medical clinic highly recommended - Student ID card required

La Clinique médicale de l’Université de Montréal Address: 2101 Edouard-Montpetit - Room 110

Metro station : Edouard-Montpetit

Phone number : 514-343-6452 Press 1 to skip French message

Opening hours : Monday to Friday - 9 am to 5 pm

For more information

GETTING AROUND

MONTREAL

International Activities and Student Mobility

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The OPUS card is a smart card

on which you can charge transit fares

Rechargeable in all the subway stations and pharmacies

Several options available - daily, weekend, weekly, monthly, etc.

Plan your trip• STM mobile application

• Google maps application

More information at the Montreal transit system website (STM)

OPUS CARD FOR BUS & METRO

REDUCED FARE OPUS CARD

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OPUS reduced fare – Students

How to get the rechargeable card

On campus - Only on August 23 & 24 – 8:30 am to 4 pm

Côte-Sainte-Catherine building, Room TATA Communication

You will have to pay $14 (cash only and exact amount)

Off campus

Go to STM photo studio at Berri-UQAM metro station

You will have to show

• “Attestation OPUS card” on HEC en ligne from an electronic device

(If you don’t have an electronic device, a tablet is available on site)

• Your passport

You will have to pay $15 (cash only and exact amount)

BUS & OTHER TRANSPORTS

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If you don’t have an OPUS card,

you have to pay the exact amount of $3.25 (one way)

Do not hesitate to ask the driver if you are going in the right direction

Use the night buses, they are safe

Taxis are safe and also recommended at night

International driver license required

BUS

SETTLING DOWN

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HOUSING

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Assistance on arrival

When : August 16 to August 25 (8:30 am to 4:30 pm)

Where : Côte-Sainte-Catherine building (Louis-Colin Entrance)

Student Services, RJ711

Assistance throughout the semester : logement@hec.ca

Information : Housing website

Warnings

• Make sure to sign a rental contract or a sublet agreement

• Never pay cash deposit nor monthly rent without getting a receipt right

away

• Be respecful and careful with the place you rent

- you are liable for damages

OPENING A BANK ACCOUNT

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Not all banks will accept to open a bank account for less than 6 months

Make an appointment with the bank

Documents required

• Passport

• A second ID with photo - such as driver’s license

• Proof of enrollment with Montreal address – Available in HEC en ligne

• Admission letter from HEC Montréal or HEC Montréal student ID card

Student ID card required for reduced fees student account

Make sure to have your Montreal residence address in HEC en ligne

BANKING

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Banks nearby

ATM machines in HEC Montréal buildings

Scotiabank5180, chemin de la Côte-des-NeigesMontrealPhone: 514-739-5508

Banque Nationale5355, chemin de la Côte-des-NeigesMontrealPhone: 514-340-9550

MOBILE PLANS

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More expensive than anywhere else in the world

• Buy calling cards to call abroad or use Skype

• Phone call from Gmail - free from & towards Canada:

Avoid any contract

Buy a monthly plan that fits your needs – ask questions

Recommended providers

• Koodo - International SMS plan

• Fido - International SMS plan

• Virgin

Many providers at the downtown Eaton Centre

FOOD

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Dépanneur - equivalent to “7 Eleven”

• Convenient store generally open until midnight

Supermarkets

• Cheaper to buy food in a supermarket than at a “Dépanneur”

• The main supermarkets are Maxi, Loblaws, Super C, Provigo, Metro

and IGA

• Home delivery is possible!

Ethnic grocery stores in many neighborhoods

• Chinatown, Little Italy, etc.

TAXES & TIPS

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Taxes

• All prices are without taxes except for basic food products

• Generally add 15 %

Tips

• Not included on the bill in restaurants, bars, night-club

• 15% of the total bill is the norm

CIGARETTES & ALCOHOL

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Quebec strict laws

80$ fine for smoking

• Within 9 meters of any public buildings

• In restaurants, bars and night-clubs

Outside shelters are available

140$ fine for drinking alcohol in public areas

LIVING IN FRENCH

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French language courses at the YMCA

• No academic credits

• Low cost

Google translate application (option camera)

WHAT TO DO IN MONTREAL

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TRAVEL & WORK

International Activities and Student Mobility

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TRAVEL

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TRAVEL OUTSIDE CANADA

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Always bring

your HEC Montreal Letter of admission or Proof of enrollment

Travel in the USA

• Contact the Consulate General of the United States in Montreal

• Check requirements for visa

• Plan ahead and apply as early as possible

WORK

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On campus

• Extremely limited jobs available

• Must have Certificate of Acceptation of Quebec (CAQ), study permit and Social Insurance

Number (S.I.N.)

• Must be fluent in French (advanced level)

Off campus and internships following your exchange

• Working permit required

• No assistance provided

• The Government of Canada has agreements signed with countries under IEC

(International Experience Canada)

Note

• Working without authorization is illegal. Students will be expelled from Canada

EXCHANGE PROGRAM

OFFICE & WEBSITES

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INTERNATIONAL EXCHANGE PROGRAM OFFICE

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For all enquiry, contact us FIRST -Signatures for Arrival form, Learning agreement, everything!

Côte Sainte-Catherine building

Rez-de-Jardin, Room RJ.111

Opening hours

Monday to Thursday – 1 pm to 4:30 pm

Friday: closed

Contacts

Carmen Brodeur – carmen.brodeur@hec.ca

Caroline Therrien – caroline.3.therrien@hec.ca

Geneviève Benoit – genevieve.benoit@hec.ca

INFORMATION WEBSITES

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HEC Montreal

Incoming Exchange Student

HEChange Committee

Facebook ‘’HEChange Group Fall/automne 2017’’

Welcome guide

INVITATION

International Activities and Student Mobility

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INTERNATIONAL STUDENT MOBILITY FAIR

GREAT OPPORTUNITY TO PROMOTE YOUR HOME UNIVERSITY

November 8th, 2017

HEC Montréal Atrium

Côte-Sainte-Catherine Building

More information to come in September

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