first class mess

7/29/2019 First Class Mess

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First class mess: Saving the

U.S.Postal Services

Presentation by:

Gurpreet (A45)Anil (A46)

Ruchika(A47)


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Content

Introduction

Mission Statement

Vision Statement Problems

Current strategy

Consequences

Recommendations


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Introduction

The United States Postal Service (USPS), also

known as the Post Office and U.S. Mail, is an

independent agency of the United States government

responsible for providing postal service in the UnitedStates.

It is one of the few government agencies explicitly

authorized by the United States Constitution.


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Continues

Daily - 250,000 Postal Service Letter Carriers deliverto the nations 13.5 million addresses

Postal Services 38,000 post offices, stations andbranches provide more retail outlets than

McDonalds. In an average week, the Postal Service mail volume

matches the annual volume of United Parcel Service

In two days, the Postal Service delivers what Fed Ex

delivers in a year 800,000 career employees, one of the largest

employers in the United States


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Mission Statement

To bind the nation together through the correspondence of

the people , to provide access to all communities and to

offer prompt , reliable postal services at uniform prices


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Vision Statement

To become an organization that can improve

performance and affordability, implement innovative

ways to grow both its revenues and those of the

mailing industry, and find flexible, responsivesolutions to the challenges raised by technology and

the seismic shifts in the global postal environment


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Problems

Financial straits

Technological Changes

Quasi-governmental Structure

Product centric approach

Domestic competition


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Current strategy

Defender Strategy

1. StabilitySecure position in First Class &Standard Mail delivery

2. Limited Scopestrategy and design3. Price leaderfuture plans aimed at efficiency,

profitability

4. Technologylags behind competitors


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Consequences

Growing Organizational Debt

Could exhaust the Postal Services statutory $15

Billion borrowing limit by the end of fiscal year

2003 Constricted by the Universal Service Mission

Increasing Costs

Lower Mail Volume


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Recommendations

Technological changes

Customer centric approach

Privatization


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Transformation Plan

Growth through added value to customers

Operational efficiency

Performance-based culture

Enabling functions

Regulatory and legislative reform


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