First Federal Bank of Florida Grows Their Business with Enterprise Lending Center from Accenture Mortgage Cadence

Client ProfileFirst Federal Bank of Florida is a 51 year old community-based mutual bank headquartered in Lake City, FL with over $986,741,000 in assets serving more than 60,000 customers through 19 retail branches and lending centers. Their mortgage operation lends in nearly all 50 states and originates most all residential lending products via the Enterprise Lending Center through retail, wholesale and correspondent channels. The Bank has a growing construction lending division as well which also uses the Enterprise Lending Center.

Business ChallengeFirst Federal Bank of Florida required a platform that enabled them complete control over all system processes while still remaining user-friendly. They also required an innovative and dedicated team to help reach their lending goals while expanding their market – all while providing high-quality customer support.

How Accenture HelpedThe Enterprise Lending Center from Accenture Mortgage Cadence gives First Federal Bank of Florida complete control over their system via the Adaptive Configuration Efficiency (ACE) Rules Engine. They are able to granularly configure workflow, increasing overall lending efficiency. Furthermore, First Federal Bank of Florida wanted to leverage the advanced tasking functionality and highly configurable security rules to provide complete system control.

High Performance DeliveredThe robust lending of the Enterprise Lending Center provided First Federal Bank of Florida the system control they required. In addition, First Federal Bank of Florida improved the experience for their borrowers by providing them a streamlined and more organized loan origination process.

About AccentureAccenture is a global management consulting, technology services and outsourcing company, with more than 249,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. Its home page is www.accenture.com.

Accenture Mortgage Cadence has been helping the mortgage industry since 1999 through our enterprise lending solutions designed for forward and reverse mortgage lending processes from origination through funding. In a time when efficiency, speed and the customer experience are paramount to the success of lenders, Accenture Mortgage Cadence offers improved speed-to-market, cycle time, productivity and reduced costs. Its home page is www.accenture.com/mortgagecadence.

“The Enterprise Lending Center gives us complete control over our system. With business rules and advanced workflow, our operations run more smoothly than ever before.”

David Butler, Residential Lending Systems Manager

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