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First Responder Fee Treat and Release Fee A/C Scott Clough March 28, 2013

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First Responder Fee Treat and Release Fee. A/C Scott Clough March 28, 2013. FRF/ TRF. What is it? Legal, ethical, honest billing for services that is recognized by most private insurance companies Is charged for all encounters that result in a patient assessment - PowerPoint PPT Presentation

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Page 1: First  Responder Fee  Treat and Release Fee

First Responder Fee Treat and Release Fee

A/C Scott CloughMarch 28, 2013

Page 2: First  Responder Fee  Treat and Release Fee

FRF/ TRFWhat is it?O Legal, ethical, honest billing for services that is

recognized by most private insurance companies

O Is charged for all encounters that result in a patient assessment

O Has NOTHING to do with ambulance transport

O Is not regulated by your LEMSA

Page 3: First  Responder Fee  Treat and Release Fee

FRF/ TRFWhat is it not?

O It’s not a “crash tax”

O It’s not a money grab

O It’s not a scam

Page 4: First  Responder Fee  Treat and Release Fee

FRF/ TRFHow does it work?O Metro passed a resolution allowing the billing to

take placeO We established a fee schedule based on costsO There are two costs; O First Responder Fee is bundled into the transport

costO Treat and Release Fee is billed for non-transport

Page 5: First  Responder Fee  Treat and Release Fee

FRF/ TRFProjectionsO 80,000 calls for service annually/ 73% are EMS = 58,400

O 72% transport rate = 42,048

O 20% collection rate on FRF and TNT = 11,680

O $275.00 per contact

O Total collection/yr = $3.2 million – 2% of budget

Page 6: First  Responder Fee  Treat and Release Fee

FRF/ TRFMethodologyO Average time on task E/T = 20 minutes

O Average hourly rate per unit = $150.00/hr.

O 58,400 calls / 3 (20) = 19,466/hrs on task

O 19,466 x $150.00 = $2,919,900.00

Page 7: First  Responder Fee  Treat and Release Fee

FRF/ TRFActual reimbursements to date

O Collection rate is about 17%

O 17% collection = 9,928 billable calls

O 9,928 x $275.00 = $2,730,200.00

Page 8: First  Responder Fee  Treat and Release Fee

FRF/ TRFWhat is the backlash and how do we handle it?

O Since introduction in February 2012 - 67 complaints

O Most will come from senior groups – most vocalO Explain that taxes do not cover the full cost of serviceO Explain the cost of response and treatment of

“individuals” medical cost

Page 9: First  Responder Fee  Treat and Release Fee

FRF/ TRFWhat is the backlash and how do we handle it?

O Most will come from senior groups (continued)

O “Individual” treatment above and beyond suppression is costing all tax payers

O Without supplemental payments the service would be cut back or eliminated

O “Individual” service that can be covered offsets the cost and allows continuation of medical services

O Because 20% of patients have FRF/TNT coverage it allows us to wave the fee for those who don’t

Page 10: First  Responder Fee  Treat and Release Fee

FRF/ TRFO Auto insurance coverage

O Statewide mandate

O Needs to be looked at the same as work comp

O Medical coverage is paid on first come first serve

O Pays the full cost of transport if there is money to cover it

O Most if not all insurance providers have a 1st responder covered amount

O Not billing is disenfranchising the policy holder

Page 11: First  Responder Fee  Treat and Release Fee

FRF/ TRFO Auto insurance coverage

O Metro does 6 MVA transports per day 3 are insured

O Average transport = $1640 + $275 = $1915

O 3 x $1915 x 365 = $2,096,925

Page 12: First  Responder Fee  Treat and Release Fee

FRF/ TRFHow do you get this started in your department?

O Need to have Board approval and pass a resolution

O You do not need to have LEMSA approval for FRF/TNT fees

Page 13: First  Responder Fee  Treat and Release Fee

FRF/ TRFHow do you get this started in your department?

O If you receive FRF pass through from ambulance co. can you still collect?O If the ambulance is not billing a separate line item for

FRFO If the pass through is for compliance purposes

(stopping the clock)O If the pass through is considered a dispatch fee

Page 14: First  Responder Fee  Treat and Release Fee

FRF/ TRFHow do you get this started in your department?

O You must obtain an NPI number

O BLS counts and will be reimbursed at the BLS rateO Dead bodies pay $$$O Medicare = $532.00O Medi-Cal = base ALS rate for ALS intervention