first time on-campus remote desktop connection ipad edition · 2020-06-27 · first time on-campus...
TRANSCRIPT
First Time On-Campus Remote Desktop Connection
iPad Edition
General:
This guide is a step-by-step guide for configuring and using an iPad to remotely connect to a work computer from on campus. This guide assumes you have already completed the Initial Remote Access Setup guide. This is guide covers the following sections:
• Installing the Remote Desktop App • Configuring the Remote Desktop App • Using the Remote Desktop App
o Deleting Remote Desktop Profiles o Troubleshooting Novell Issues (If you can’t access the U or Q Drive)
Guide Requirements:
• Completed Initial Remote Access Setup guide • Internet access (Securewireless)
Installing the Remote Desktop App
Click the circled icon on your iPad Home screen to enter the App store, as shown in the screenshot.
Click this icon to enter the App Store
Locate the search utility in the top right corner, as shown below. Type “accesstogo” (without the
quotes), and enter or choose from the results panel.
Search for accesstogo and
then choose Fastest RDP -
AccessToGo.
Now we should see the results from our search. Click the button labeled, “INSTALL”. On your iPad, it
may say “FREE” instead. Either way, it will be free, and you need to click this button. If you have an
App store account, it will ask for your password. If you do not have an account, one will need to be
setup.
NOTE: A credit card is required to created an App Store account, but this card will not be charged
in this case because AccessToGo is free!
Click here to install the App
Configuring the Remote Desktop App
On one of your iPad Homescreens, click on our newly installed app- AccessToGo.
Click AccessToGo
The first time you use it, you will be asked to view the license agreement. You can click View Full License
Agreement to view the contract, and if you agree, click Accept.
If you’d like, you can view the
license. When you’re ready,
click Accept.
This is the main menu of AccessToGo. We need to setup a profile to access our work computer. Click
New Connection.
NOTE: By default, two demo profiles are set up. These really do nothing for us. If you’d prefer, you can
delete these profiles (instructions to do this are presented at the end of this guide).
Click New Connection
Click RDP (Free Client)
Click RDP (Free Client)
The field labeled “Connection Name” can be any name you want to identify the computer that you will
be remotely accessing. The field labeled “Computer” is where you need to put the IP address. The
“User Name” field requires your University username (UC 6+2) . You should leave the password blank;
so if the iPad is lost or stolen, someone using this profile won’t be able to gain access to your work
computer.
If you fill in your password, it will
automatically log you in. This
means anyone with access to
the iPad has access to your Work
PC. It’s suggested you DO NOT
type in your password here.
This is just a name for the new
profile.
This is the IP address of your
Work computer.
This is the UC 6+2 username
After you have filled out
the information, click OK.
Using the Remote Desktop App
Now the profile you createed appears on the Main Menu. Click on your newly created profile named
“My Work Computer”
Click here
The picture below shows the login screen at my work computer. Across the bottom of the picture is a
black toolbar with some icons. These icons are features built into AcessToGo. Take a minute to read the
descriptions of each icon below.
This arrow icon will bring up a
virtual mouse, making navigation
on the iPad far easier. Your
finger will also work as a mouse,
but this feature can help give you
more control.
This icon will bring up the
touch keyboard.
This icon will adjust
the screen size to fit
the iPad’s screen.
This icon sets any mouse
clicks to be a Right click.
It is not the only way to
right click,.
This will end the
remote desktop
connection.
This will hide the
black toolbar.
The picture below shows that the virtual mouse is active. This is indicated by the icon highlighted blue.
Click the password texbox, and then hit the keyboard icon.
Use the virtual mouse to click
the password textbox
After clicking the textbox,
click the keyboard icon.
Once we hit the keyboard icon, we will see a screen as shown below. Enter your password and hit
return. This will log you into the machine.
Use the keyboard to
type your password,
and then click return.
You may get a window like the one below when you log in. This indicates that you are already logged
into the machine, and it wants to join the session. This may happen if you left your Work computer
without logging out, or restarting. Just click Yes.
Click Yes, if you see
this window.
Now you have successfully created a Remote Desktop Session from your iPad!
Let’s go over some quick tips for using AccessToGo. Take a look at the virtual mouse. When you click on
it, it will turn blue indicating a click. Holding down on the virtual mouse will allow you to simulate
holding down the mouse. Clicking outside of the circle will simulate a right click. The mouse outside of
the circle (with a black button on the RIGHT) will light up when you perform a right click. If you have any
trouble using this feature, you can always right click icon from the black toolbar on the bottom of the
screen.
The arrow represents the computer cursor.
This circle is where your finger should be while
controlling the virtual mouse. Clicking inside of it
is the same as making a normal left click on the
mouse. The circle will appear blue when a click is
made. Click outside the circle,
near this icon simulates
a right click.
When you click the keyboard icon on the black toolbar, the screen will appear similar to the picture
below. Across the top of the screen are some extra buttons. Also at the top right corner of the screen is
a blue button with an ‘X’ on it. This will close the keyboard. Another important thing to remember is
that sometimes when you have both the keyboard and virtual mouse active, the virtual mouse may have
some issues. Closing the keyboard will fix any issues you may have.
This closes the keyboard These are additional keyboard inputs
not found on the iPad keyboard To find more keyboard
symbols, click this icon.
This hides, but doesn’t
close the keyboard.
To log out of the computer, use the virtual mouse to click the Start icon on the Windows toolbar and
then click Log off. After this, click the icon in the black toolbar to end the AccessToGo connection.
This logs the user out of the computer.
This disconnects AccessToGo from
the remote desktop session.
Removing a Profile
Click the blue arrow of the profile you want to delete. In this example, the Regular RDP demo profile.
Click this arrow.
Click Delete.
Clicking this will delete the profile.
Now click OK. You have now removed the profile.
.
Click OK to confirm the deletion.
Novell Problems
Locate the system tray in the bottom right corner of the windows toolbar. Click the arrow to expand the
tray.
Click this arrow to expand the
system tray.
Inside the system tray, you should see a red N, like in the picture below. Right-click on the N icon.
Right-click on the N.
Choose the top option, Novell Login…
Click Novell Login…
A window will appear. Type in your password, and click OK. Now you will have access to the Q and U
drives.
Type your password
here, and then click OK