first time on-campus remote desktop connection ipad edition · 2020-06-27 · first time on-campus...

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First Time On-Campus Remote Desktop Connection iPad Edition General: This guide is a step-by-step guide for configuring and using an iPad to remotely connect to a work computer from on campus. This guide assumes you have already completed the Initial Remote Access Setup guide. This is guide covers the following sections: Installing the Remote Desktop App Configuring the Remote Desktop App Using the Remote Desktop App o Deleting Remote Desktop Profiles o Troubleshooting Novell Issues (If you can’t access the U or Q Drive) Guide Requirements: Completed Initial Remote Access Setup guide Internet access (Securewireless)

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Page 1: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

First Time On-Campus Remote Desktop Connection

iPad Edition

General:

This guide is a step-by-step guide for configuring and using an iPad to remotely connect to a work computer from on campus. This guide assumes you have already completed the Initial Remote Access Setup guide. This is guide covers the following sections:

• Installing the Remote Desktop App • Configuring the Remote Desktop App • Using the Remote Desktop App

o Deleting Remote Desktop Profiles o Troubleshooting Novell Issues (If you can’t access the U or Q Drive)

Guide Requirements:

• Completed Initial Remote Access Setup guide • Internet access (Securewireless)

Page 2: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Installing the Remote Desktop App

Click the circled icon on your iPad Home screen to enter the App store, as shown in the screenshot.

Click this icon to enter the App Store

Page 3: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Locate the search utility in the top right corner, as shown below. Type “accesstogo” (without the

quotes), and enter or choose from the results panel.

Search for accesstogo and

then choose Fastest RDP -

AccessToGo.

Page 4: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Now we should see the results from our search. Click the button labeled, “INSTALL”. On your iPad, it

may say “FREE” instead. Either way, it will be free, and you need to click this button. If you have an

App store account, it will ask for your password. If you do not have an account, one will need to be

setup.

NOTE: A credit card is required to created an App Store account, but this card will not be charged

in this case because AccessToGo is free!

Click here to install the App

Page 5: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Configuring the Remote Desktop App

On one of your iPad Homescreens, click on our newly installed app- AccessToGo.

Click AccessToGo

Page 6: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

The first time you use it, you will be asked to view the license agreement. You can click View Full License

Agreement to view the contract, and if you agree, click Accept.

If you’d like, you can view the

license. When you’re ready,

click Accept.

Page 7: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

This is the main menu of AccessToGo. We need to setup a profile to access our work computer. Click

New Connection.

NOTE: By default, two demo profiles are set up. These really do nothing for us. If you’d prefer, you can

delete these profiles (instructions to do this are presented at the end of this guide).

Click New Connection

Page 8: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Click RDP (Free Client)

Click RDP (Free Client)

Page 9: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

The field labeled “Connection Name” can be any name you want to identify the computer that you will

be remotely accessing. The field labeled “Computer” is where you need to put the IP address. The

“User Name” field requires your University username (UC 6+2) . You should leave the password blank;

so if the iPad is lost or stolen, someone using this profile won’t be able to gain access to your work

computer.

If you fill in your password, it will

automatically log you in. This

means anyone with access to

the iPad has access to your Work

PC. It’s suggested you DO NOT

type in your password here.

This is just a name for the new

profile.

This is the IP address of your

Work computer.

This is the UC 6+2 username

After you have filled out

the information, click OK.

Page 10: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Using the Remote Desktop App

Now the profile you createed appears on the Main Menu. Click on your newly created profile named

“My Work Computer”

Click here

Page 11: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

The picture below shows the login screen at my work computer. Across the bottom of the picture is a

black toolbar with some icons. These icons are features built into AcessToGo. Take a minute to read the

descriptions of each icon below.

This arrow icon will bring up a

virtual mouse, making navigation

on the iPad far easier. Your

finger will also work as a mouse,

but this feature can help give you

more control.

This icon will bring up the

touch keyboard.

This icon will adjust

the screen size to fit

the iPad’s screen.

This icon sets any mouse

clicks to be a Right click.

It is not the only way to

right click,.

This will end the

remote desktop

connection.

This will hide the

black toolbar.

Page 12: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

The picture below shows that the virtual mouse is active. This is indicated by the icon highlighted blue.

Click the password texbox, and then hit the keyboard icon.

Use the virtual mouse to click

the password textbox

After clicking the textbox,

click the keyboard icon.

Page 13: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Once we hit the keyboard icon, we will see a screen as shown below. Enter your password and hit

return. This will log you into the machine.

Use the keyboard to

type your password,

and then click return.

Page 14: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

You may get a window like the one below when you log in. This indicates that you are already logged

into the machine, and it wants to join the session. This may happen if you left your Work computer

without logging out, or restarting. Just click Yes.

Click Yes, if you see

this window.

Page 15: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Now you have successfully created a Remote Desktop Session from your iPad!

Let’s go over some quick tips for using AccessToGo. Take a look at the virtual mouse. When you click on

it, it will turn blue indicating a click. Holding down on the virtual mouse will allow you to simulate

holding down the mouse. Clicking outside of the circle will simulate a right click. The mouse outside of

the circle (with a black button on the RIGHT) will light up when you perform a right click. If you have any

trouble using this feature, you can always right click icon from the black toolbar on the bottom of the

screen.

The arrow represents the computer cursor.

This circle is where your finger should be while

controlling the virtual mouse. Clicking inside of it

is the same as making a normal left click on the

mouse. The circle will appear blue when a click is

made. Click outside the circle,

near this icon simulates

a right click.

Page 16: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

When you click the keyboard icon on the black toolbar, the screen will appear similar to the picture

below. Across the top of the screen are some extra buttons. Also at the top right corner of the screen is

a blue button with an ‘X’ on it. This will close the keyboard. Another important thing to remember is

that sometimes when you have both the keyboard and virtual mouse active, the virtual mouse may have

some issues. Closing the keyboard will fix any issues you may have.

This closes the keyboard These are additional keyboard inputs

not found on the iPad keyboard To find more keyboard

symbols, click this icon.

This hides, but doesn’t

close the keyboard.

Page 17: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

To log out of the computer, use the virtual mouse to click the Start icon on the Windows toolbar and

then click Log off. After this, click the icon in the black toolbar to end the AccessToGo connection.

This logs the user out of the computer.

This disconnects AccessToGo from

the remote desktop session.

Page 18: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Removing a Profile

Click the blue arrow of the profile you want to delete. In this example, the Regular RDP demo profile.

Click this arrow.

Page 19: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Click Delete.

Clicking this will delete the profile.

Page 20: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Now click OK. You have now removed the profile.

.

Click OK to confirm the deletion.

Page 21: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Novell Problems

Locate the system tray in the bottom right corner of the windows toolbar. Click the arrow to expand the

tray.

Click this arrow to expand the

system tray.

Page 22: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Inside the system tray, you should see a red N, like in the picture below. Right-click on the N icon.

Right-click on the N.

Page 23: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

Choose the top option, Novell Login…

Click Novell Login…

Page 24: First Time On-Campus Remote Desktop Connection iPad Edition · 2020-06-27 · First Time On-Campus Remote Desktop Connection . iPad Edition . General: This guide is a step-by-step

A window will appear. Type in your password, and click OK. Now you will have access to the Q and U

drives.

Type your password

here, and then click OK