fiscal year 2013 annual report - prestera center

Fiscal Year 2013

Annual Report

A Message from the

President and CEO

It is with great pleasure that I welcome you to browse Prestera Center’s Annual Report for Fiscal Year 2013. I have just completed my first year at the Center and am very proud of the high quality behavioral health and substance abuse services offered by Prestera Center and its staff. Fiscal Year 2013 has been a year of redesign of internal process-es. We have spent time and energy designing systems to meas-ure program performance, including client satisfaction. Efficiency and effectiveness of programs remains a top priority. We have formed new partnerships and relationships and look forward to continuing the integration of behavioral health and primary care services throughout the communities that we serve. Looking forward to Fiscal Year 2014, our focus on organizational performance and positive outcomes for the individuals we serve will continue. Several new programs are under development, in-cluding a residential crisis stabilization unit in Logan, a long-term addictions recovery home in Mason County, school-based ser-vices in Logan County and a regional youth substance abuse ser-vice. We will be improving our services through the use of ex-panded and innovative technology. The dedication of the employees to providing high quality behav-ioral health services to every one of the individuals, families, em-ployers and communities that Prestera Center serves is simply amazing. Please, take a moment to read our annual report.

Since 1967, Prestera Center for Mental Health Services has provided mental health and substance abuse treatment to over 20,000 children, families and adults annually. Prestera strives to serve everyone seeking help, regardless of their ability to pay. With 53 locations across Boone, Cabell, Clay, Kanawha, Lincoln, Mason, Putnam, and Wayne counties, Prestera Center services are accessible when and where you need them. Prestera Center is the largest community mental health and addictions treatment service provider in the state of West Virginia.

www.prestera.org Page 1

Changes in Executive Leadership Successful 3 Year CARF Accreditation Grants Awarded for New Programs:

School Based Services and SBIRT Logan Crisis Stabilization and Detox Unit

Internal Reorganization of Programs Improvements in Internal Processes that Manage Risk Partnered with US Attorney Goodwin on Prevention Regional Substance Abuse Coalitions Strengthened School-based Services Expanded Bob Hansen Wins Michael Prestera Award of Excellence Improvements in Policies and Procedures Successful Fundraising Events Clinical Staff Trained in Evidence-Based Clinical Practices All Staff Trained in Preventing Fraud, Waste, Abuse and Trau-

ma Informed Care Ranked 69th in the Top 100 Largest Private Employers in WV (863 Employees on 6/30/2013) Reduced Worker Compensation Claims 2013 Negley Award for Improving Risk Management Practices

Fiscal Year 2013 Highlights

Pat Burrows, Chair Frank O. Markun, Vice Chair Rev. Thaddaeus Allen Nancy Cartmill Ronald Farmer Carey Dixon Dave Forinash Paul Gilmer Ruby Lewis Ric MacDowell

Board of Directors

Kathleen DeVoge, Secretary Linda Pleasants, Treasurer Rose Meredith William Mullett Christopher Plybon Alex Ross Joan Ross, Emeritus Member Ann Stottlemyer Bob Tabor, Emeritus Member

A United Effort Dedicated to Helping People Achieve Their Full Potential.

Andrew Fischer, Chairman Cathy Hart Price, Vice Chair Rev. Thaddaeus Allen Elizabeth Ayers Shelia Brownfield Tim Carpenter Michele Prestera Craig

Board of Trustees


Frank O. Markun, Treasurer Tommy Smirl, Secretary Karen Horner Lisa McComas Anne McGee William Mullett Ed Rahal Rocky Young


Our Mission

Our Goal

Our Promise

Counties We Serve

Cabell, Clay, Boone, Kanawha Lincoln, Mason, Putnam, Wayne

A United Effort Dedicated to Helping People Achieve Their Full Potential.

To Serve Everyone Seeking Help, Regardless of Their Ability to Pay.

Ensuring High Quality Behavioral Health Services to West Virginians.

Executive Management Team


Pictured: Standing from Left: Kim Miller, Craig Zappin, Jerri Tyson-Rollins, Sallie Lazaro Seated from Left: Beth Welsh, Karen Yost, Lisa Zappia

Karen Yost President and

Chief Executive Officer

Kim Miller Director of Development

Beth Welsh

Chief Operating Officer

Sallie Lazaro Chief Financial Officer

Jerri Tyson-Rollins Director of Human Resources

Lisa Q. Zappia Clinical Director

Craig Zappin Risk Manager

Financial Snapshot

Operating Income FY 2013

Operating Expenses FY 2013

48%

47%

2% 2% 1%Net Client Services $19,712,045

Grants and Contracts $19,082,721

Residential Rent $921,354

In-Kind Facility Use $725,235

Other $556,193

57%

12%

6%

8%

17%Staff Salaries $23,454,205

Staff Benefits $4,971,233

Supplies $2,333,081

Contracted Services $3,169,520

Other Expenses $7,001,978


Services Offered

Crisis Hotline 24/7/365 All Ages 1-800-642-3434

Residential Crisis Stabilization Services for Adults

Addictions Recovery Detox for Adults

Addictions Outpatient and Intensive Outpatient Services for Adults, Children and Families

Addictions Recovery Residential Treatment for Adults

Addictions Recovery Medication Assisted Services for Adults

DUI Safety and Treatment Services for Adults

Recovery Coaching for Adults

Substance Abuse Prevention Services for all Ages

Assertive Community Treatment (ACT) for Adults

Care Coordination for Adults

Residential Servicers for Adult Psychiatric Wellness for Adults

Day Treatment and Community Focused Treatment for Adults

Peer Support Training for Adults

Integrated Primary and Behavioral Health Care (Cabell County)

School-Based Services for Children, Adolescents and Families

Outpatient Services for Children, Adolescents and Families

In-Home Services for Children, Adolescents and Families

Psychiatry for All Ages Transportation for All Ages


Services Offered

INTER-CEPT Juvenile Justice Services for Teens

Intellectual and Developmental Disabilities Services for Adults and Children.

Homeless Services for Adults and Families

Employment Services for Adults

Recovery Housing for Adults

Vocational Services for Adults

What People Say About Us

“My death certificate would have been signed by now if

not for Prestera recovery programs.” (Sean H.)

“I was depressed and homeless and didn’t know what I

would do.” (Ronnie)

“We have great insurance and could have gone anywhere.

We chose Prestera because of all the services and have

been satisfied ever since.” (Donnalee)

“Without Prestera, I would not be here today.” (Leroy)

“I feel grateful to be able to give back to others what was

so freely given to me” (Recovery Coach, Tom)


How To Access

Prestera Center Services

Call 1-877-399-7776 for an appointment at your convenience at a location near you,

OR walk in to any of these West Virginia

locations for a professional evaluation:

Monday – Friday, 8 to 9 am: Cabell County: 3375 US Route Sixty East in Huntington Kanawha County: 511 Morris Street in Charleston, or,

1143 Dunbar Avenue in Dunbar Putnam County: 3389 Winfield Road Suite 8 in Winfield

Wayne County: 145 Kenmore Avenue in Wayne Boone County: 376 Kenmore Drive in Danville

Clay County: 163 Main Street in Clay

Monday – Friday, 8:30 to 9 am: Lincoln County: 25 Lincoln Plaza in Branchland

Mason County: 715 Main Street in Point Pleasant

3375 US Rt. 60 East

Huntington, WV 25705


Thank You to Our Promise Partners!

Visionaries $5000 + Lee Graphics, Inc. Pat & Vicki Burrows

Ambassadors $2500 + Bill & Madelyn Dotson CSX Dolores Summers Moses AutoMall of Huntington Payne & Garlow Insurance Peoples Bank Pro Vend United Bank Wells Fargo

Benefactors $1000 + Alex Ross Andy Fischer Anonymous Bill & JoAnn Chambers Campbell Woods, PLLC Christopher J. Plybon Colonial Lanes First Choice Health Systems, Inc. Greg Agee Huntington YMCA Joan Ross Lab Corp Marshall Reynolds MPMS, LLC Panhandle Support Services Pat Farrell Philip Todd Shell Power Of The Purse Rajiv & Debbie Jain River City Outdoor Advertising River Park Hospital Robert Shell III State Electric Tom & Michele Craig Valley Health Systems Vinod & Kalpana Miriyala W.B. & Doris Andrews

Webco Vending WV Business Products

Patron $500 + Adkins Design, Inc. Arts Resource For The Tri-State B & B Johnson Plumbing, LLC Big Green Scholarship Foundation Big Sandy Superstores Bobbie Stout Bruce & Lola Toney Bulldog Creative Services Cabell Huntington Hospital Carlton & Mary Cogan Commercial Refrigeration Service, Inc. David & Cheryl Humphreys First State Bank Fred & Ann Stottlemyer George & Carolyn Beldon Hi Tech Electric, Inc. Huntington Realty Corporation JB & Associates Joe & Cathy Price Joe & Maria Bronosky John & Karen Yost Josh McGrew Midway West, LLC Pullman Square Parking Garage Qualifacts Systems, Inc. Ray & Kit Frye Raymond James and Associates Robert & Earleen Agee Ryan Buck Sandra Farrar St. Mary’s Medical Center Thaddaeus Allen The Health Plan Tim & Christie Kinsey Tim White US Foods Wes & Carolyn Agee


Advocates $250 + Anonymous Beard Mortuary Bob & Linda Hansen Buck Conard Family Dentistry C. F. Reuschlein, Inc. Christopher Bowling City National Bank Committee to Elect Jim Morgan Curves of Barboursville E. Lawrence Gurthrie Frank & Mila Markun Jack Massey Jim Thomas John & Elaine London Kambiz Soleymoni Kathleen DeVoge Kim Miller Marshall University Psychology Clinic Mike Finley Nika Razavipour Peggy Barnett Ric McDowell Robert Tomblin Shawn & Cary Dixon Speedway, LLC Stonewall Resort Terrell Ellis & Associates, Inc. Weisberg Family Foundation WV Skydivers

Associates $100 + Art & Alice Fricke Ashby & Jennifer Kave BackTrack, Inc. Bari Faucette Beth Ann Welsh Bill & Anne McGee Bill & Carolyn Mullett Bob & Mary Hardin Bonnie Jones Bruce Kolson Carl & Annette Grover

Carmen Dial Carroll & Patty Justice Catherine VanVerth-Sayre Chad Johnson Cory Hutchinson Craig Zappin Creative Logo Jewelry Daniela Woodyard Dave Forinash Debbie Harris Don Perdue John & Judy Dorsey Dusten Bills Edward M. Rahal Elizabeth Ayers Elizabeth Miller Fabric Town Gilbert & Betsy Ratcliff Gordon Estes Harold Hutchinson Holiday Inn Hotel & Suites Hometown Sportswear Huntington Mall Complex Huntington Museum Of Art Huntington Symphony Orchestra Inspired James & Jerri Rollins Jayshiri Mody Joe & Sallie Lazaro John E. Dolin Judy Hunter Kathryn Johnson Kurt & Chris Hofman Lance West Linda Pleasants Linda Williams Lisa McComas Lisa Zappia Mack & Dave’s Maria Finley Mark & Marsha Williams McJunkin Red Man Corp. Michael & Debbie Prestera Panucci & Jackfert, DDS, Inc. Pat & Mona Arnold Paul & Linda Gilmer


Associates, cont’d

Printing Press LTD. Pullman Plaza Hotel Randy & Johnna Cheetham Raquel Munoz Rocky & Amber Young Savannah's Restaurant Sheila Brownfield Stanley & Ann Tao Steve & Margi Bush T. K. Dodrill Jewelers Anna Taubenheim Thomas Hamsher Tommy & Mary Smirl Wallace Multimedia Walmart Wayne & Jeanie Budrus

Friends $25 + Alecia Rice Alfreda Hilling Anita Barry Anonymous Barbara Gunn Barbara Warner Bill & Nancy Meadows Bindu Kumar Blatt's Greenhouse Brad Overmyer BridgeWalk Burger King Carletta Fannin Caroline Abinsay Cheryl Parsons Chico's Christopher's Eats Cold Stone Creamery Dale & Jeanne Rowe Dale Riggs Dana Petroff David & Christine Vickers David Workman Erica Burroughs Miller Fat Patty's Fifth Avenue Baptist Church Flawless Flooring & Furnishings

Generation Charleston Greg Bell Hala Mosrie Harriett Evans Home Depot HoneyBaked Ham Co. & Cafe Hooters Hope Siler Huntington Prime Huntington School Of Beauty Culture Invidia Salon and Spa Jim & Betty Morgan Jim's Steak and Spaghetti House Joe & Beverley Mueller Joe & Jennifer Brooks John Hampton Justice Glass and Supply Karen Harris Karen Horner Linda Miller Linda Watts Los Mariochi's Wondel Harvey Lowe's Marco's Pizza Marlene Bocook Marshall Artist Series Marshalls Max & Erma's Melody Freeman Michelle Mollohan Mickey & Elizabeth Martin Mike Clevenger Mike Snyder Nathan Arnett Nicole Patton O'Charley's Olive Garden Pet Palace Pump Up The Fun Red Lobster Rhonda Mills Ruth Rose S.S. Logan Packing Company Scottie & Joyel Finley Sheila Ford


Prestera Foundation

The Prestera Foundation for Behavioral Health Services, Inc. includes the Prestera Promise, a year-round fundraising campaign that supports the vital services provided by Prestera Center to everyone seeking help, regardless of their ability to pay. The Prestera Foundation invites you to consider making a promise–a promise to help support the life-changing, life-saving services provided by Prestera Center. By giving your gift to the Prestera Promise Cam-paign, your generosity ensures high quality behavioral health treatment services. Have you made a Prestera Promise? Call (304) 525-7851, Extension 1505 or visit us on the web at www.prestera.org/foundation

Friends, cont’d

Sherri Varney-Snodgrass Stephanie Tomblin Sun Salon Susan Coyer Tascali's Taste Of Asia Thai House Restaurant The Car Wash On Farmdale The Pottery Place

Tim & Bonnie Carpenter Tom & Stephanie Belford Traci Fricke Traci Strickland Traci Welch True Blue Salon Village Collection Virginia Riggall Wayne Horton


Save the Date Prestera Center’s annual spring benefit will be held on Saturday, March 15, 2014. Dinner, dancing, door prizes and silent auction! Call Traci Fricke at 304-525-7851 x1510 for more information about tickets and sponsorship opportunities! Mark your calendar now!

Expanded Use of Technology

Prestera Center has expanded the use of technology as a result of a federal grant. Access to care has improved through the use of telemedi-cine. Prestera clients now have online access to information in their medical record through the “My Health” patient portal at www.prestera.org. .

http://www.prestera.org/foundation

Mr. Hansen retired as the President and CEO of Prestera Center on Sep-tember 30, 2012. During the 22 years he served in a leadership role at Prestera Center, he worked tirelessly to improve the lives of people liv-ing with mental illness and substance abuse problems. He dedicated his professional career to expanding services to meet the growing needs of individuals in our community. During his tenure, the organization grew to a forty-four million dollar company which employs 850 staff, and serves over 20,000 adults, chil-dren and families annually in fifty-three service locations across eight counties in West Virginia. Mr. Hansen’s faithful service to the organiza-tion resulted in explosive growth from the time he took command of Prestera Center in 1990. His leadership has been transformational. Prestera Center is a vibrant organization with a bright future. The expansion of services mirrors our mission: “a united effort dedicated to helping people achieve their full potential.” Mr. Hansen left an indelible mark on our community, our cli-ents, and our staff. Prestera Center continues to provide the highest quality services. The dedication to helping people achieve their full po-tential continues with every individual seen. Mr. Hansen: Thank you for your many years of dedicated service.

2013 Michael Prestera Award

of Excellence Winner:

Robert H. Hansen


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fiscal year 2013 annual report - prestera center

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