five pillars - seattle · 2019. 9. 16. · five pillars excellent customer service we need to break...

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FIVE PILLARS Excellent customer service We need to break down silos and traditional ways of doing business. Think innovatively about achieving desired outcomes that can be more streamlined, efficient and responsive. Respectful, equitable, collaborative and safe workplace We have a collective accountability to promote equity, respect, civility, integrity, inclusiveness, fairness and safety for all employees. Continuous improvements and financial accountability Be mindful of public resources through prudent rate-setting, reasonable public fees and pursuing efficiencies and innovations. Economic opportunity through City contracting Promote economic development opportunities for underrepresented populations. Ensure progress and build on prior success. Stewardship of City assets We will safeguard public assets entrusted to our care. Strengthen the City’s management of public property, holdings and resources.

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Page 1: FIVE PILLARS - Seattle · 2019. 9. 16. · FIVE PILLARS Excellent customer service We need to break down silos and traditional ways of doing business. Think innovatively about achieving

FIVEPILLARS

Excellent customer serviceWe need to break down silos and traditional ways of doing business. Think innovatively about achieving desired outcomes that can be more streamlined, efficient and responsive.

Respectful, equitable, collaborative and safe workplaceWe have a collective accountability to promote equity, respect, civility, integrity, inclusiveness, fairness and safety for all employees.

Continuous improvements and financial accountabilityBe mindful of public resources through prudent rate-setting, reasonable public fees and pursuing efficiencies and innovations.

Economic opportunity through City contractingPromote economic development opportunities for underrepresented populations. Ensure progress and build on prior success.

Stewardship of City assetsWe will safeguard public assets entrusted to our care. Strengthen the City’s management of public property, holdings and resources.