five trends in membership organisation website development

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Five Trends* for the Future of Web Strategies DEESON MEMBER COMMUNICATIONS TRADE ASSOCIATION FORUM

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Websites for membership organisations are often complex projects with many moving parts including the choreography of numerous systems and business processes. This talk, at the Trade Association Forum 'Best Practice Exchange' highlights five patterns in modern web development to look out for.

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Five Trends* for the Future of Web Strategies

DEESON MEMBER COMMUNICATIONS

TRADE ASSOCIATION FORUM

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* "the future that is already here"

DEESON MEMBER COMMUNICATIONS

TRADE ASSOCIATION FORUM

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Simon BostockTrends in Web Strategies Digital Strategist

[email protected] twitter: i4_1

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TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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CROSS-POLLINATIONDEESON MEMBER COMMUNICATIONSTRENDS IN WEB STRATEGIES

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CLIENT NAME: PROJECT TITLE

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CLIENT NAME: PROJECT TITLE

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Five Themes / Trends

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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ONE- The Friction Theme

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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Consequences- How does usage change when you shift from ..?

- ... dial-up to broadband? - ... desktop to tablet?

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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Notes- Walt Disney and 'desire paths' - Paving the Cowpaths - Are you 'in the workflow' or 'outside the workflow'?

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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TWO- The Competition Theme - AKA The Semantic Economy Theme

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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“For most of corporate history, scale provided benefits that went beyond just consolidation of fixed costs and negotiating power, but also included informational advantages...

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... Now, however, the scale economy has been replaced by a semantic economy, where information flows freely across once impermeable boundaries of firm and industry."

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"Monetise the user, not the channel"

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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... an organisation with a website? OR ... a website with an organisation?

Are you ...

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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Consequences- membership organisations who don't know they're

membership organisations - massively increased competition - the dangerously seductive notion of 'our members' - Are you an organisation with a website or vice

versa?

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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THREE- The Horizon Theme

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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Consequences- 'Semantic Economy' was (is?) possibly over-hyped

but people who know no better will do hugely disruptive things with it

- Being a 'laggard' is immensely stressful - Google Glass, Smart Watches, Augmented Reality

are toys at the moment BUT ...

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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FOUR- The Fridge and Cockpit Theme

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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" ... we assume the harshest conditions technically (outdated browsers, slow connection speeds, etc.) and layer enhancements from there ..."

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" ... we can assume interest levels and moods are equally harsh ..."

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Consequences- A lot of the stuff we understand about 'marketing' is

dangerously out of date - The internet isn't always a cockpit but a gigantic

fridge - 'Be as smart as a puppy'

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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FIVE- The Flying Fortress Theme

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http://deeson-mc.co.uk/blog/articles/associations-digital-first

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Consequences- No more interns and the 'young person who uses

Facebook a lot' - Executive sponsorship is essential - Agency selection is critical (well, I would say that...) - Open Source is (probably) the only sane option

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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Consequences- Membership organisation websites are very big

beasts - Branding or creative agencies often aren't used to

taking on Business Process Analysis projects

TRADE ASSOCIATION FORUM: TRENDS IN WEB STRATEGIES

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Simon BostockTrends in Web Strategies Digital Strategist

[email protected] twitter: i4_1

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Simon BostockDigital

Strategy

Emily Turner Dominic DeesonSocial

StrategyPublishing and

Comms Strategy

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Trends in Web Strategies http://deeson-mc.co.uk/blog