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    Dear Resident,

    We would like to take this opportunity to welcome you to your new home at Fiveways Hall.

    Enclosed within the welcome pack is a lot of information that we think you will find useful.ask that you take the time to read the pack thoroughly and keep it in a safe place for futurereference.

    You will also find plenty of useful information regarding your apartment, Fiveways Haexcellent facilities, and the local area.

    You have signed to say that you are in receipt of this Welcome Pack.

    We hope you have an enjoyable stay with us in your new home.

    Yours faithfully

    Bob FerrisSarah Martin

    Fiveways Hall Management Team

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    Customer ServiceIntroduction to staff Office hours & our contact detailsQuality AssuranceMaintenance Requests

    Your ApartmentInventory InformationCleanliness.

    Shower InstructionsExtractor FanPhone SystemIntercomHeating InstructionsWindowsLight BulbsRubbish DisposalVacuum CleanersChargesTelevision Licence.

    Your FacilitiesInternetLaundretteBike StoreCar Parking in CourtyardPostCommunal AreasCourtyard/GardensEndsleigh Insurance

    Your Health, Safety and SecurityFire procedure24 Hour securityHealth and IllnessOther InformationSafety Outside the accommodationVisitors and Guests

    Your RoleResidents Code of ConductParties

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    General InformationRights of AccessDamageMedical Compliance FormUseful Contact Numbers

    Local InformationSupermarketsShoppingPublic Transport Local banksEating OutStudent Nights/Local ClubsTicket Master Football

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    CUSTOMER SERVICE

    We aim to have a good relationship with you, and whilst asking that rules and regulations are adhered to, we do notinsist on more than what is necessary. Management Staff and Security/Domestic Staff are always approachable, andwill aim to be as helpful as possible.

    FIVEWAYS HALL MANAGEMENT TEAM

    Manager Assistant Manager Bob Ferris Sarah Martin

    Security/Maintenance Officer Security/Maintenance Officer Tano Rizzo Roy Edwards

    Security/Maintenance Officer Security/Maintenance Officer Roy Stanford Bob Thomson

    DomesticJayne Round

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    Office Hours 9.00am 11am and 1400hrs to 5pm Monday to Friday, excluding public holidaysThe Office will close for all banking at 1630hrs.

    Security staff are available 24 hours a day, everyday.

    Contact Details for Reception Telephone Number : 01902 712 217 Fax Number : 01902 712 017 Internal Security Number : 5798 Security Mobile Number: 07960 184 013

    Email: [email protected]

    Quality Assurance

    It is our aim to meet the following levels of service:

    OPAL CuSTOMER CHARTERWhen you report repairs, we aim to respond within the times set out for each category of fault.Category Awe will normally attend within 2 hours and repair or make safe within 8

    hours(i.e. an immediate danger to persons or a building)CategoryBwe aim to repair within 24 hours(i.e. where delays may lead to serious damage to a building)CategoryCwe aim to repair within 7 days(i.e. faults which cause substantial inconvenience to residents)CategoryDwe aim to repair within 28 days

    (i.e. general faults not causing major inconvenience) As per last year

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    Maintenance Requests - We hope there are no immediate requests upon checking in, but if you subsequently needsome maintenance assistance please call to the Security Lodge to report the fault..

    YOUR APARTMENT

    Inventory Information An inventory for your room and communal areas is issued with your keys on arrival. Thisshould be checked, signed and handed in to Security Lodge or Management Suite within3 Days of moving in. If theinventory is not returned within the specified time, it will be assumed that it is accurate, and will be used in the finalinspection when the property is vacated.

    Cleanliness - We strive to achieve an excellent standard, however if for any reason you are unsatisfied at the level of cleanliness on arrival, please contact Security/Management Suite immediately with details.

    Shower Instructions To switch on turn the dial anti-clockwise. The higher the water pressure you use the cooler thewater will be. To switch off return the dial to the STOP position. The heater switch for the shower unit is situated abothe bathroom door, when on the red light is illuminated.

    Extractor Fan This must be used at all times. The white switch is located above the bathroom door next to theshower hot water switch. The fan will come on automatically when the bathroom light is turned on and will go off whthe light is turned off.

    Phone System You will have a telephone handset in your bedroom, it operates on a pay as you go system, andthere is no line rental charge or connection fee! All you need to do is to follow simple instructions, your extensionnumber is on the actual handset receiver. Please see instruction leaflet provided in this pack for more information.You get free internal calls so don't forget to swap numbers with others in Fiveways Hall so you can talk all night long.Security Lodge number is 5798. A full instructions leaflet is included in this pack.

    Intercom The intercom handset is situated in the hallway. If you need to contact Security please press the button withthe key on it and this will ring down to the Security Lodge. Visitors to Fiveways Hall can contact you by following thinstructions on the external intercoms, situated at the Stafford Street entrance or at the entry to each block. Althoughyou can talk to visitors via the intercom as an added security measure you will not be able to "buzz" your guests in viathis link, you are required to let your visitors in personally and sign them in at the Security Lodge. This is to ensure thall visitors to Fiveways Hall are genuine visitors.

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    Heating Instructions Bedroom and Lounge press boost button to switch on, ensure red switches on the heater are on the on setting and turn to desired temperature setting.

    Windows All windows are set to a restricted opening, this for both safety and security reasons.

    Light Bulb Replacements When you enter your accommodation all light bulbs will be in working order, Any light buthat expire within your occupation will be replaced free of charge.

    Rubbish Disposal It is vital that you dispose of all refuse in the waste bins provided. These are situated at the NorthRoad entrance. The refuse collections are on Mondays, Wednesdays and Fridays. We ask that all cardboard boxes beflattened before depositing in the containers

    NOTE: If we have to remove rubbish items from any corridor or apartment the culprit apartment will be charged 10 foeach item. Apart from being an obvious fire risk it will also create an unpleasant environment within your block. If youare aware of anybody leaving rubbish lying around please advise the Management Team

    Vacuum Cleaner - Your vacuum will have a new empty bag fitted when you move into your new home, replacementbags are available from the Security Lodge or other vacuum cleaner stockists/local supermarkets.

    Charges

    Residents are responsible for any negligent damage caused to the property and equipment. Unless the person whocaused the damage accepts responsibility, charges will be determined as follows:

    Damage Area Responsibility

    Bedrooms/bathrooms Resident

    Flat communal areas Pro-rata between the residents of the flat

    Block communal areas Pro-rata between the residents of the blockCommunal facilities Pro-rata between all residents

    Please note damage caused by guest(s) of a resident will be charged to that resident.

    TV Licence Your apartment has its own Colour Television set but we do not provide the licence. You can acquire alicence from any Pay Point after filling in the forms they will give you. Failure to do so can result in a heavy fine for your apartment.Please note it is your responsibility to get the TV Licence.

    Other Charges

    A full list of charges will be put on you flat notice board. Fiveways Hall.

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    YOUR FACILITIES

    Internet AccessInternet starts from 150.00 You can have the Internet connected to your bedroom. Once connected you can enjoyfast Internet access 24 hours a day.

    LaunderetteThe launderette has 4 washers and 4 dryers for everyday use that cost from as little as 1.80 for a large wash and1.00 for a drying cycle. The launderette is open for your convenience 24/ 7 days a week, so you will probably never have to queue! Make sure you get change when shopping for soap powder; youll need some 20p's and 1 coins. Fullinstructions on how to use the machines are displayed in the launderette.

    Bike StoreIf the bus is not your thing and you prefer to keep fit while you travel our bike Racks are the perfect place to keep yourbike safe and secure both day and night.

    Car Parking In the CourtyardThe car park is for authorised persons only. The rental fee for a car parking space is 25.00 per calendar month.Parking spaces at Fiveways Hall are limited and therefore spaces cannot be guaranteed. If you require a car parking

    space please contact the Management Suite. If there are none available your details will be added to our waiting list.Where possible we try to accommodate residents access to the car park for unloading and loading purposes, usually atthe beginning and end of tenancies, for up to 30mins at a time.

    To prevent any upset, Please ensure your parents/visitors/who drop you off know about the restricted car parking.

    Post

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    Your apartment has its own lockable mailbox. You will have received your own key upon arrival and they are situatedin your block lobby. If a parcel arrives for you we will notify you by leaving a parcel collection note in your post-boYou are able to collect your parcel from the Security Lodge. Residents collecting parcels will need to provide some IDand sign to confirm collection. Post will not be given out to other residents on your behalf without written authorisatio

    In providing this service Fiveways Hall does not take responsibility for any loss or damage of any parcels/packages, walso reserve the right to decline any delivery, please feel free to ask the post office to retain your post if you are uneasywith Fiveways hall staff accepting it on you behalf.

    Communal Areas You are jointly responsible for your hallway and lounge, please respect the use of these areas.Please be aware that any loss or damage of any appliances/walls/carpet etc is chargeable to all occupants within theapartment.

    We provide many facilities and communal areas i.e. laundry, please use them! However, if you do see anybody causingdamage please advise a member of staff immediately. These areas are provided for your comfort and convenience,dont let others spoil them!

    In order to protect all our residents health, we operate a strict no smoking policy in all communal areas.

    Courtyard/GardensPlease use and enjoy all we ask is that noise is kept to a reasonable level, no ball games or consumption of alcohol arepermitted. We also ask that you put any litter into the bins provided around the courtyard.

    Endsleigh Insurance

    INSuRANCEFree insurance for personal possessions is available from Endsleigh insurance.This coversup to 3,000.Details of what is covered can be found on the Endsleigh website.

    www.studentroomcover.co.uk

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    Your Health, Safety and Security

    Your health and safety is of the utmost importance to us, and above all else, we want you to be safe in your new home.Please take some time to read through these procedures, and also take a look round the building to identify fire exitroutes, fire extinguishers and fire blankets. There are also some hints about generally keeping safe in your newsurroundings.

    1) Fire Procedure Should a fire break out or if a smoke alarm/heat detector sounds in your apartment, raise thealarm and evacuate the apartment immediately. The Emergency Services for the Fire Brigade is 999. You areasked to also contact5798, which is theSecurity Lodge. Do not stop to collect any personal belongings,concentrate on getting yourself out of the apartment. Ensure that no one is left behind on your way out by bangingon his or her door and raising the alarm as you pass by. Close all doors behind you and do not re-enter theapartment. Make your way calmly down the stairs and out of the building. It is prudent to assemble on the car park until you are given further instructions or permission to return to your apartment.

    If yoususpect that a fire has broken out in somebody elses apartment inform theSecurity Lodge on 5798immediately. If you arecertain a fire has broken out in someone else's apartment you are asked to call theFire Brigade on 999 immediately. It is not necessary for a mass evacuation to take place, mass evacuations will be at

    the direction of the Fire Brigade when on site. We would advise occupants of adjacent and surroundingapartments to stay in their apartments, ensuring all the doors are closed, and await further instructions from theFire Brigade.

    We ask that you take a few minutes to read and familiarise yourself with the Fire Action sign on the back of your bedroom door.

    A controlled evacuation will only take place under the directions of the Fire Brigade.

    When a fire alarm soundsdo not use the lifts .

    Become aware of the fire procedure, and pay particular attention to the location of fire extinguishers/blankets, andfire escape route, which are all, clearly marked.

    DO NOT INTERFERE WITH ANY SAFETY EQUIPMENT, INCLUDING NOTICES, SMOKE/ HEAT ALASYSTEMS AND FIRE FIGHTING EQUIPMENT.

    Replace smoke/heat detector 120Replace sounder/bell 80Replace Fire Extinguisher 150Recharge Fire Extinguisher 100Replace fire blanket 40Replace safety tag on fire equipment 30Fire signage 25

    2) 24 Hour Security Fiveways Hall has a security presence at all times. The guards are based here for your safety and the security of the complex. We also have an extensive CCTV system in operation, which is monitoredand continuously recorded 24 hours a day. To help maintain the security of the building please ensure that youkeep your bedroom door and apartment door locked at all times, we also now have a security alarm system to theexterior of the building, this will illuminate and sound an alarm if any person attempts to get over the fence, allresidents are still to keep belongings out of sight of the windows and to ensure the windows are locked and thecurtains are closed when you are not in the room.

    3)

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    Theft Prevention - To avoid creating an opportunity for a thief please make sure you lock your bedroom

    door when you are absent and keep your apartment door locked at ALL Times

    In the event that you are a victim of theft, first contact the police, and then report the incident to reception immediatelyIt is your responsibility to report any theft, whether on the premises or not, to the police. Please note this is necessary you are thinking of making an insurance claim (see Endsleigh Insurance info).We have insured your personal possessions to register with the insurance go towww.endsleigh.co.uk/blockhalls please note if you do not register you may have problems if you the put in a claim, register as soon as you can!

    Visitors and Guests -Staff take the security of residents and the property very seriously and therefore must take reasonable steps to preventunwelcome visitors. If you are asked by a member of staff to show your fob, key or ID please do so. Do not holdsecurity doors open for people you do not know are staff or residents, it is not being rude and genuine residents willunderstand you are being neighbourly by being security conscious.

    Opal reserve the right to refuse admission to any visitor (particularly between midnight and 8.00am) at the discretion othe security staff.

    Any guest who will be staying over night will need to fill in the visitors book, one has been provided in the securityoffice.

    YOUR ROLE

    Residents Code of Conduct

    To ensure that residing at Fiveways is enjoyable for all residents, a number of basic regulations have been outlined.Failure to comply with these guidelines will result in a written warning. Further action will be taken against residentswho persistently abuse the regulations, at the discretion of the management.

    Please be respectful to your neighbours by keeping music and other noise to a reasonable level. If you are disturbedplease follow theses steps.

    A. Ascertain where the noise is coming from (What apt)B. Ask them politely to turn the music down, or keep noise down in general.C. If the noise still persists please contact our security team.

    No pets of any type.

    All rent to be paid on time. - There will be charges made for late rent payments, 25.00 per each week late.

    Keep your apartment clean and tidy at all times, why not organises a rota with your flatmates? Remember you aresharing with other people and it is only fair that you all do a fair share of domestic chores. We shall have routineinspections throughout the tenancy to ensure the property is kept to a reasonable standard. The inspections willtake place December, March and June, we will give you plenty notice of the inspection if however on the day of th

    inspection the room or the communal areas are not to the standard required contract cleaners will be called in torectify, and you will have to pay the cost of the cleaning, if you clean your room and the communal areas correctlythis should not have to happen.

    Do not cause nuisance to neighbours. Noise should be kept to a minimum at all times. Management or Securityhas the right to insist that music be turned down at any time.

    Do not unnecessarily interfere with any safety equipment, including notices, smoke alarm system and fireextinguishers/blankets. Any students found doing so will be liable for charges to reset/replace the items.

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    Do not interfere with electrical wiring and associated equipment.

    Rooms and communal areas should be maintained in a clean and tidy condition. Your rooms will be inspectedevery three months.

    Do not stick posters to walls or knock anything into walls, which may cause damage. Otherwise you will be metwith the cost of repair at the end of your tenancy.

    You must accept responsibility for payment of any damages/ breakage caused by you or your guests.

    There are bicycle sheds for bicycles. Please do not store in corridors, or take into your flat. Bicycles found in flatwill be removed and a removal charge be submitted to its owner.

    Please take all refuse to the containers located by the Courtyard. Please dispose of your rubbish carefully. Allrubbish must be placed in bin bags. Do not dispose of rubbish in communal areas. Empty bins in your flatregularly, failure to do so will result in charges, 10 per bag.

    Do not throw rubbish, water or any other objects from windows.

    Smoking is not permitted in any communal areas. Residents are allowed to smoke within their own room atpresent.

    If you are found to possess or supply illegal substances or have offensive weapons on the premises, the police willbe informed immediately.

    Do not use chip pans, deep fat fryers or woks, a resulting fire will not be covered by the insurance and you willhave to pay for ALLrepairs.

    Candles and any other source of naked flame are banned in the interest of safety.

    We hope you appreciate that such policies are in place to ensure your safety as much as possible. We do not want tobe too stringent about your living conditions, or reduce your enjoyment of student life. Following this simple codeshould lead to a more pleasant stay for everyone.

    Parties- Parties must have the sanction of the Management Team you can collect a party application form from thesecurity office. In the interests of residents any parties or similar gatherings must have a named organiser and mayonly take place on a Friday or Saturday evening (with the exception of examination periods)

    The organiser must provide proof that the consent of neighbouring residents has been obtained before permission willbe granted. The named organiser will be held responsible for any damage or disturbance caused by the party.Depending on the size of the party (10 is the limit) will depend on whether it will be allowed to take place or not, costscover extra security coverage may be made and charged inadvance.

    There are no reasons why parties will not be allowed to take place, unless however you have shown, by prior gatherings disrespect to your neighbours, Fiveways Hall staff and your flat. We have found that inviting your

    surrounding neighbours has kept relationships healthy.The security staff will stop parties held without permission. If soALLyour visitors must leave the premises.

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    GENERAL INFORMATION

    Right of Access - Fiveways Hall reserves the right to have its staff and properly authorised personnel enter any part of

    the property to carry out their day-to-day duties and attend to any maintenance issues. Where possible adequatenotice will be given.

    YOU HAVE THE RIGHT TO ASK ANYONE ENTERING YOUR FLAT TO IDENTIFY THEMSELVES.

    Staff will only enter rooms and communal areas without giving written notice in the following circumstances:

    In response to a fault report In the case of an emergency (particularly if it felt that residents or the property is in danger) If activities are reported at that address which is causing disturbance or distress to other residents If breech of lease agreement- noise level

    In each instance, attempts will be made to contact residents by telephone.

    Unfortunately, maintenance visits are largely unable to be scheduled with a great degree of notice, as reports areprioritised as they are received.

    In each instance, attempts will be made to contact residents by telephone/intercom.

    Damage - Residents are responsible for damage caused that is not down to wear and tear of the property andequipment. Further details of residents responsibilities can be found in your tenancy agreement.

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    Please note that damage caused by a guest(s) of a resident will be charged to that resident.

    MEDICAL INFORMATION COMPLIANCE FORM

    Please complete and return to the office

    To be able to assist residents in case of medical emergency, we require medical information to be submitted to reception. Thisinformation will be keptstrictly confidential .

    DOCTORS DETAILS

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    Doctors Name

    Surgery Address

    Surgery Phone Number

    Out of Hours number (if any)

    MEDICAL DETAILS

    If you suffer from any medical conditions that we should be aware of, please provide the following details:

    The condition _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _____________________________________________________________________________

    Medication taken

    _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _____________________________________________________________________________

    Emergency course of action __________________________________________________________________________ __________________________ ________________________________________________________________ ______________________________ _________________________________________________________________

    Other relevant information _______________________________________________________________________________________________________ _______________________________________________________________________________________________________ _____________________________________________________________________________

    Under Schedule 1 of the Data Protection Act, I consent to this information being kept on file during my tenancy atFiveways Hall to be used in cases of emergency.

    Signed Date

    Print Name Room No.

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    Your Contact Information

    Your Address- Mail sent to you during your stay should be addressed as follows :

    NameBlock Apartment and Room Number (e.g A5a)Fiveways HallNorth RoadWolverhamptonWV1 1HR

    Management Suite Postcode is WV1 1HR

    Useful Contacts/Numbers

    Local Police Station (non-emergencies) 0845 1135 000(ask for Bilston Street Front Desk)Directory Enquiry's 192, 118888, 118118.Health Information Service 0800 665544NHS Direct 0845 46 47Chapliancy 01902 322 905Students Union 01902 322 216National Rail Enquiry's 08457 484950Taxi Services: ABC Countdown 01902 456 456 Associated 01902 420 420 Albro 01902 451 111Doctors Surgeries:Dr Crossley, Thornley Street 01902 688 500Dr V Passi, Leicester Street 01902 424 118

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    LOCAL INFORMATION

    Right, weve got all the boring information out of the way ( all the stuff your parents will be asking you about!!) now lgets down to business, where can you shop, eat, have a boogie, and get a decent beer or 2 !!!!

    Nearest Supermarkets- Asda Superstore is a five-minute walk from Fiveways Hall and open 24 hours a day.Sainsburys, Tesco and Iceland are also situated in the Town centre. All of these supermarkets are reasonably pricedand are within walking distance of Fiveways Hall. Look out for the various special offers, as they can be a lifesaver fostretching your student loan a little further.

    Shopping Centres - Wolverhampton town centre is a ten-minute walk from Fiveways Hall. There are an array of shops including high street favourites Dixons, River Island, WH Smith, Next, Top Shop, Topman, Dorothy Perkins andmany more. Merry Hill shopping centre is a 30-minute drive from Wolverhampton.

    Public Transport Buses / Taxis / Trams - The centre of town hosts a railway station, bus and coach station and themetro line. Each service offers services both locally and nationally, to find out more information on times and servicesvisit the Information Kiosk and the Bus station. The nearest Airport is in Birmingham and is a twenty-minute train ridaway.

    Local Banks The nearest cash machine to Fiveways Hall is situated at the Asda supermarket. In Queen Square inthe centre of the town you find branches of all major banks, including Lloyds TSB, HSC, Abbey National and Natwest

    Eating Out -The centre of the city hosts many restaurants, including Italian, Thai, Chinese, Mexican, and Indian.

    Student Nights / Local Clubs - There are many clubs and pubs offering students nights and various promotions. Lookout for the "social calendar" published by the student union letting you know where the best nights out are taking placeMusic and cultureInterested in art, music, film or theatre? A vibrant arts scene thrives in and around Wolverhampton.

    Music to your ears?

    Like music? Youll leave Wolverhampton loving it. For starters, have a look atwhat the Students Union regularly stages at the City Campus. Just 200 yards from the University, almost every bigname on the gig circuit regularly checks in at The Civic and Wulfrun Halls (find out more about both atwww.wolvescivic.co.uk ).

    A full list would almost fill this website. Start from A, end at Z. He, she or they have been here, and always come back. Probably something to do with the great acoustics and even better atmosphere.

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    Talking of which, the Varsity and Litt le Civic offer gigs to new bands who really want to succeed, making every showcount. More restrained but no less passionate, you have classical music at nearby Weston Park (also home to the VFestival in 2007 - see www.vfestival.com ) and Shugborough Hall, as well as at The Oakengates Theatre(www.oakengates.ws ) in Telford.

    For art's sake

    The New Art Gallery ( www.artatwalsall.org.uk ) is one of Walsalls many startlingsurprises. It regularly hosts international exhibitions and has the Garman Ryan collection on permanent display withworks by Picasso and Van Gogh.

    Wolverhampton Art Gallery ( www.wolverhamptonart.org.uk ) is opening a 6.7 million extension to the public in early2007, and will become the permanent home to the Gallery's Pop Art Collection. One of the largest outside of London,artists include Warhol, Blake, and Hockney.

    The gallery is also to host a range of temporary touring exhibitions, bringing the best in national and international artto Wolverhampton, starting with Pleasure Gardens, exclusively on tour from the Northern Gallery for ContemporaryArt.

    A new resource centre is also opening, meaning that Wolverhampton's whole collection, (including collections of baskets, dolls, local history, Asian artefacts, geology and much more, as well as the expected paintings and sculptures)will be accessible for anyone to view by appointment.

    Wolverhampton is home to the Universitys own Arena Theatre . Its intimate and atmospheric, a place where you can

    feel the hot breath of the actors. It hosts plays and dance exhibitions from local and national companies, as well aswork by our own Dance and Drama students.

    Just around the corner, the Grand Theatre ( ww.grandtheatre.info ) is regularly pencilled into the touring schedule of some of the UKs most lavish stage shows. Its the place to go for opera, ballet and national touring productions, aswell as (behind you!) the annual pantomime.

    The Oakengates Theatre at Telford gets you up close to stand-up performances by comedians such as Harry Hill,contemporary drama and appearances from television celebrities including hypnotist Paul McKenna.Stars in your eyes?If you keep a regular eye on the big screen, rest assured that youre not going to miss out in Wolverhampton. TheCineworld complex offers 14 screens showing the latest releases and Bollywood screenings with discounts for studentswhen you show your NUS (National Union of Students) card.

    In Walsall, youll find a 10-screen Showcase cinema and at Telford, a multi-screen UCI complex both offering specialrates for students. The Lighthouse Cinema ( www.light-house.co.uk ) in Wolverhampton shows mainstream movies, butalso offers screenings of rare and foreign films.

    Ticketmaster - if youre interested in going to 1 of the many gigs on in the city, the best route to get your tickets isTicketmaster. The web address iswww.ticketmaster.co.ukfor all your ticket requirements.

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    Footy Wolverhampton Wanders. The stadium is a five-minute walk from Fiveways Hall, for those of you interested iwatching.Plenty of choice

    Your Athletic Union (see www.wolvesunion.org.uk ) can let you loose on any of 30 or more sports. You dont have to be good (although if you are, theres professional coaching to push you that littlefurther). You just have to have the same sporting passion as the city.

    Out and about, youll find a dry ski-slope and a professional ice rink in Telford and 10-pin bowling alleys there and inWolverhampton city centre. For less-organised sport including swimming, it may be worth investing in a leisure cardfor public facilities in the region as it will save you money throughout the year.Spectator sport

    Of course, you might prefer a hot coffee and a seat on the sidelines. Fromfootball with Wolves at the Molineux (see www.wolves.co.uk ), Walsall at Bescot Stadium ( www.saddlers.co.uk ) or West Brom at The Hawthorns ( www.wba.co.uk ), from horse racing at Dunstall Park (visit www.wolverhampton-racecourse.co.uk ) to speedway and dog racing at Monmore Green ( www.monmoredogs.co.uk ), the list is as long as theWolverhampton Marathon.

    And dont forget that a short tram ride to Birmingham gives you the National Indoor Arena - a regular WorldChampionship venue, Edgbaston Cricket Ground, Alexander Stadium, and the impressive homes of Aston Villa andBirmingham City FC.

    Within Fiveways Hall there are a number of Notice Boards and info dispensers letting you know whats happening,please help yourself to them. The local newspapers also have an Entertainment section on a Friday with loads moreinfo.

    There are endless places to visit in Wolverhampton other than the above so make sure you get the best experience youcan out of the city around you. Enjoy.

    Opals tried and tested Ten Minute Meals

    As per last year LESS HOT ANS SPICEY NOODLES WITH VEG

    Environmental Awareness as per last year

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    Thank you for taking the time to read this Welcome Pack. We hope you have found it useful. If youhave any further queries, please contact our team. We hope you have a fantastic stay with us!!