fix audio problem windows 10 help support | 1-800-500-6881 windows 10 help support
TRANSCRIPT
![Page 1: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/1.jpg)
Troubleshooting Steps for Game Audio Problems In
Windows 10
Contact 1-800-500-6881 Windows 10 Help Support
![Page 2: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/2.jpg)
SOUND ISSUES Are you experiencing sound problem on your
PC after upgrading to Windows 10 from previous version?
If yes here are the troubleshooting steps to solve it.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 3: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/3.jpg)
Contact 1-800-500-6881 Windows 10 Help Support
![Page 4: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/4.jpg)
SOUND ISSUES Are you experiencing sound problem on your
PC after upgrading to Windows 10 from previous version?
If yes here are the troubleshooting steps to solve it.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 5: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/5.jpg)
TROUBLESHOOTING STEPS Step-1
Check that your sound is in Mute Mode or not
Contact 1-800-500-6881 Windows 10 Help Support
![Page 6: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/6.jpg)
Contact 1-800-500-6881 Windows 10 Help Support
![Page 7: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/7.jpg)
CHECK THAT YOUR SOUND IS IN MUTE MODE OR NOT
Some games run in full-screen mode, so you can't see the taskbar.
Here's how to check that your sound is not turned down low or muted:
Contact 1-800-500-6881 Windows 10 Help Support
![Page 8: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/8.jpg)
CHECK THAT YOUR SOUND IS IN MUTE MODE OR NOT
Press the Windows button on your Windows 10 device or keyboard, or select the Windows icon in the lower-left corner of the main screen.
On the taskbar, press the volume icon and make sure that the volume is set higher than 0 and that sound isn't muted.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 9: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/9.jpg)
TROUBLESHOOTING STEPS Step-2
Check your connection
Contact 1-800-500-6881 Windows 10 Help Support
![Page 10: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/10.jpg)
CHECK YOUR CONNECTION
If you're using headphones, speakers, or another audio accessory and you hear a crackling or distorted sound, the accessory might not be connected properly.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 11: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/11.jpg)
CHECK YOUR CONNECTION Try unplugging and plugging the accessory
back into your Windows 10 device to see if this helps.
If you only hear the distortion while using that accessory, it may be faulty and have to be replaced.
![Page 12: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/12.jpg)
Contact 1-800-500-6881 Windows 10 Help Support
![Page 13: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/13.jpg)
TROUBLESHOOTING STEPS Step-3
Check and unplug any audio accessories
Contact 1-800-500-6881 Windows 10 Help Support
![Page 14: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/14.jpg)
CHECK YOUR CONNECTION If there's another audio accessory plugged
into your device and you're not using it, the audio may be diverted to that accessory.
Check that accessory to hear if there is any sound coming from it. Make sure that you unplug any such accessory, and then check again for sound from the speakers on the primary device.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 15: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/15.jpg)
TROUBLESHOOTING STEPS Step-4
Run the Windows audio troubleshooting wizard
Contact 1-800-500-6881 Windows 10 Help Support
![Page 16: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/16.jpg)
RUN THE WINDOWS AUDIO TROUBLESHOOTING WIZARD
On the taskbar, press and hold the volume icon. Note you can also right-click the volume icon.
Select Troubleshoot sound problems, and then follow the instructions.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 17: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/17.jpg)
TROUBLESHOOTING STEPS Step-5
Check for Windows updates
Contact 1-800-500-6881 Windows 10 Help Support
![Page 18: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/18.jpg)
CHECK FOR WINDOWS UPDATES
An audio problem may occur because you don't have the latest audio updates.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 19: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/19.jpg)
TROUBLESHOOTING STEPS Step-6
Check for known issues and updates from the manufacturer
Contact 1-800-500-6881 Windows 10 Help Support
![Page 20: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/20.jpg)
CHECK FOR WINDOWS UPDATES
Your Windows 10 device relies on your audio hardware.
That hardware relies on software called drivers to run.
Drivers are updated frequently, so even if your hardware is brand new, it's a good idea to check for updates
Contact 1-800-500-6881 Windows 10 Help Support
![Page 21: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/21.jpg)
CHECK FOR WINDOWS UPDATES
Press the Windows button on your Windows 10 device or keyboard, or select the Windows icon in the lower-left corner of the main screen.
Go to Search, enter "dxdiag.exe" and then select dxdiag Run Command in the list of results, or press Enter.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 22: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/22.jpg)
CHECK FOR WINDOWS UPDATES
Note When the DirectX Diagnostic Tool opens, a progress bar appears at the bottom of the window to let you know when the information has been loaded.
On the Sound tab, look for the provider or manufacturer of the audio device, and then note the name, model, and version number of the audio driver.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 23: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/23.jpg)
Contact 1-800-500-6881 Windows 10 Help Support
![Page 24: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/24.jpg)
CHECK FOR WINDOWS UPDATES
Open a web browser and search for the manufacturer's website.
Follow the steps to search for your specific audio device, and then check if there are any available updates for you to install.
Contact 1-800-500-6881 Windows 10 Help Support
![Page 25: Fix Audio problem Windows 10 Help Support | 1-800-500-6881 Windows 10 help Support](https://reader036.vdocument.in/reader036/viewer/2022070510/58ac37751a28ab145e8b59f9/html5/thumbnails/25.jpg)
Thank YouContact 1-800-500-6881 Windows 10 Help Support