9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 1/14

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JANUARY 25, 2014 BY JUSTIN GALE IN GMAIL, MOBILITY 86 COMMENTS

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This is a general Android Tip/Fix for Corrupt Contacts or Contacts Not Syncing

Recently, some colleagues in the US received OS updates to their Android Phones, which in turn caused problems for

several of them where their Google Contacts stopped syncing to their phones.

This is typically a problem of “corrupt contacts” on the device, and provided all your contacts are in the Cloud, the fix is

fast and easy (and I’ve blogged about it back in November 2012…. so I am quite familiar with this)

If the contacts appear OK in Google – via the web-browser, we will simply go into the Android Contacts and “clear the

cache” and let it rebuild/resync from Google.

1. From the main screen, press MENU key–Settings

2. Select Application Manager (or Applications)

3. Using the tabs at the top for ALL (apps), find “Contacts Storage” (NOT “Contacts”), select it, then choose “Clear Data”and OK.

4. Go into your contacts and they should start to sync (or check the Account Properties for the Google Account and doa sync)

Happy Android Phone Use!

Justin Gale

Tags : Android Contacts Sync Problem

86 Responses to Fix Contact Sync Problem after Samsung Update

leslie says: March 26, 2014 at 4:04 am

Can you tell me how to sync my phone via cable because 3 months have gone buy since the phone synced

& I did a lot of work on both my phone contacts & my goggle contacts on my laptop

Reply

Rog says: April 24, 2014 at 2:25 pm

Brilliant fix thanks, sorted my wife’s messed up contact list on an S3 mini

Reply

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Fix Contact Sync Problem after Samsung Update

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9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 2/14

Kristian says: May 14, 2014 at 5:17 pm

Hi there! Quick question that’s totally off topic. Do you know how to make

your site mobile friendly? My web site looks weird when viewing from my iphone.

I’m trying to find a theme or plugin that might be able to resolve this issue.

If you have any recommendations, please share. Appreciate it!

Reply

Sara says: May 15, 2014 at 3:20 am

what if its the opposite? I mean what if it appears fine on the phone but I cant find it on my gmail contacts?

Reply

Justin Gale says: May 15, 2014 at 4:21 am

Sara,

It means one of two things…

1) Your contacts are not syncing to Google due to some kind of error

Check Menu->Settings->Accounts->Google and you should be able to see if the contacts are

syncing or not.

If your phone has not been restarted in a while…try a restart of your phone and check again as

a easy and safe thing to do.

2) You have been entering your contacts directly into the phone’s internal storage versus a

“syncing” Gmail contact list.

Depending on the phone and version of Android, this can kinda be checked by looking on your

phone at the various contacts, and looking for little G icons by them for Google, Facebook icons,

LinkedIn icons, etc. It may also be visible only when you open the contact. Note, this is not

about what is their address, rather which system they are syncing to/from. Most Android

phones will let you copy the contact to things like “Google”…though sometimes it is contact by

contact, and if you are really lucky, you can do it multiple contacts at a time.

Let us know!

-Justin

Reply

Justin Gale says: May 15, 2014 at 8:33 am

Sara,

If they have not synced by now to Google…they are likely on the phone only. You can

probably use this video as a guide on how to export them on the phone to a file, then

email them to yourself, and import them (via the PC) into Google.

https://www.youtube.com/watch?v=bQbKUv16yRw

Hope that helps!

Reply

Frank says: July 31, 2015 at 3:25 pm

I had the same problem when I bought a Samsung J1. I previously owned a LG

phone, which had stopped syncing, or it synced some contacts leaving out others.

This means that I had many contacts on my LG phone that were not copied to my

gmail account.

I had to copy all my contacts to my new Samsung J1 phone. I tried reading many

forums on this issue, but I was unsuccessful in syncing my contacts. However, in this

process I learned how to maneuver through the export/import functions that come

with the android. Go to Contacts>> look for settings>> import/export

Appointment Label and Filter

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9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 3/14

I am not sure if your phone system uses simcards, but we use simcards. Therefore,

the first thing I did was to export all contacts (from my old LG phone) to my simcard.

Go to import/export>> Export to Simcard.

I placed the simcard on the new samsung J1 phone and imported the contacts from

the simcard to the device. Go to import/export>> Import from Simcard>> Device

Note that a simcard only copies few contacts (around 200 contacts), thus, you may

have to delete the first set of contacts after copying them to your new phone and use

the import/export functions again.

Thus, I solved my first problem and I had all my contacts in my new phone.

I tried syncing all the contacts through the new phone and it did not work out again. I

concluded that this was not a problem created by a specific phone provider (I had

thought earlier that it was a LG problem), but it was a software problem. I decided to

continue trying out the import/export function.

At the same time, I discovered this forum. @You have been entering your contacts

directly into the phone’s internal storage instead of “syncing” Gmail contact list.@

This, I think, was the main problem I was facing, but I did not know how to solve it:

considering that I had a large list of contacts and I could not go deleting each on of

them and re-saving them while syncing to my gmail.

This time I exported all the contacts to device storage. Go to Import/export

contacts>> export to device storage.

I then solved the issue by now importing all the contacts to my gmail. Go to

Import/export contacts>> import from device storage >> choose gmail account.

Now, all my contacts synced with my gmail account.

Reply

Anonymous says: September 7, 2015 at 1:53 pm

Thanks sorted you the man

Reply

ahmet okur says: May 22, 2014 at 2:24 pm

thank you for the solution, google contacts hadn’t synchronized for three or four months.

after clearing data of contacts storage, it synchronized.

Reply

dakini says: June 22, 2014 at 1:54 pm

This worked brilliantly on my Samsung Galaxy ! Thanks so much

Reply

Gail says: June 24, 2014 at 4:15 pm

Thank you for your great instructions. AT&T did a software push on Wednesday, June 18 that wiped out my

Hotmail contacts. Even the people at the AT&T store didn’t know how to get them back. With 350+ Hotmail

contacts I really needed to have access to them on my Galaxy 3. I followed your instructions and and they

are all back. You are a life saver.

Reply

Daniel says: June 25, 2014 at 5:21 am

I tried so much, I did factory reset, used the app “contacts sync fix” but still my contacts don’t sync since

implementing Google AppsMobile Security.

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9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 4/14

three days. Does anyone have another solution?

Reply

Espen414 says: June 26, 2014 at 4:10 pm

#PERFECTION ~ Thank you. This is THE ONLY THING THAT WORKED on my LG G2 from SPRiNT

Reply

Vicky says: June 26, 2014 at 10:21 pm

Thanks so much!!! It worked!!

Reply

Moh says: July 3, 2014 at 2:52 am

I loss my contacts and I can not sync them.

Reply

David says: July 8, 2014 at 3:02 am

While this has worked for many people, I still have problems.

I’ve tried clearing data, deleting and re-importing my Google account, but still everything syncs but my

Contacts.

What should I do?

Reply

Chris says: July 10, 2014 at 5:55 pm

It did not work on the s5 either….

Reply

Jeff says: July 11, 2014 at 6:32 pm

Frustrated that this was the fix – didn’t even know that app existed. Spent two hours on this.

So grateful to find your post though!

Reply

Ruben says: July 13, 2014 at 7:55 am

This is how I resolved my problem.

Problem.

– started noticing that some apps were getting confused with contacts/numbers, like displaying only

number when the contact was on the contact list.

– So I decided to remove all local contacts on the phone, because after all they were all already in the

google account.

Since then sync stopped working.

Some research

– Despite having deleted all the local contacts, Phone was saying that it had 4 contacts stored on the

phone, but I could not see them (all displayed contacts were from google or sim).

After some further checking I found the contacts that were stored locally but displayed as on google

account and removed them. Sync issue persisted.

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 5/14

Final solution.

– Backed up local contacts + google contacts on phone to files

– Backed up google contacts from web page

– Disconnected phone from internet

– Went to Settings > Applications > Manage Applications > All > Contacts storage > Clear data

– Restart phone

– Verify phone displays only sim contacts.

– Then went to gmail, and imported the 2 files with contacts from phone and then merged duplicates.

Now sync works and I didn’t lose any contact.

Note that the files from phone contained contacts that were added but not sync since the problem started,

so they were never on google.

I hope it helps to others.

Reply

Anonymous says: August 1, 2015 at 4:04 am

hei. my clear data option in the contact storage app is disabled. so how can I clear the data. and

mya contacts are vanishing from the phone :s

Reply

Anonymous says: August 13, 2015 at 3:36 pm

This worked on my phone. Android 5.1

Reply

Roy says: July 17, 2014 at 10:54 am

Thank You, your medicine saved the patient.

Reply

Simon Lack says: July 27, 2014 at 10:09 am

Justin my Contacts stopped syncing after recent software update pushed out by AT&T. I cannot find

“Contacts Storage” that you refer to in your instructions above. Please help!

Reply

Ebi says: August 9, 2014 at 4:27 am

It did not work for my Google Account on Samsung Galaxy Note 8 Android 4.2.2

I tried all kinds of above solutions.

The message I receive is “Sync is currently experiencing problems. It will be back shortly.” during last 2

months.

Reply

Joe says: August 18, 2014 at 9:45 pm

Thanks Justin!

Contacts hadn’t synced since April on my Sprint G2.

Your solution worked perfectly…

Reply

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 6/14

Mo Manavi says: August 22, 2014 at 11:22 pm

Samsumng – Nexus

Thanks for the logical explanation.

But I am afraid it did not help me. Still same.

Sync is currently experiencing problems. It will be back shortly.

It is the same in my Tablet and I tried in another phone. All the same.

Reply

Nfc user says: August 23, 2014 at 8:22 am

Thanks :)))) I apreciate this

Reply

Mike says: August 23, 2014 at 1:28 pm

This worked for me. Thanks!

Reply

Sabz says: September 2, 2014 at 7:33 am

Hi Justin

I am an IT Trainee and we having a problem with our users, we using google Apps (Cloud) for our emailing

system

When sychronizing the webbrowser contacts with the mobile cellphone, the only contact that shows in the

cellphone is the email address. The mobile number for the user doesnt not show.

Reply

Justin Gale says: September 2, 2014 at 5:49 pm

Sabz,

What type of phone are you trying to sync (make, model, os) and how are you setting up the

account to sync? (ie. Android Phone, using native GMAIL app or using Email app, or using

Touchdown, etc.)

Let me know please.

-Justin

Reply

Eddie says: September 5, 2014 at 10:26 am

Dear Justin, Thanks a lot for the advice. The unsync problem is finally fixed by following your instruction.

Big big big thanks

Reply

christy says: September 10, 2014 at 9:19 pm

This worked on my Galaxy S3. Thanks!

Reply

Theo Vervloet says: September 22, 2014 at 7:12 am

Hi Justin,

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 7/14

You are officialy my hero.

I use exchange for work. Since a few months syncing didn’t work between the server and my android

phone.

Only if I deleted my account on the phone, and reentered the exchange account, it performed an initial

sync. Every contact wnet on the phone. But if I entered or changed a contact, this would’nt sync at all.

I had no problems with pc, webmail, iPad, iPhone …

But this simple trick just did the job.

Thank you very very much.

Kind regards, Theo.

Reply

Ashleigh says: September 23, 2014 at 2:53 am

I read a lot of interesting content here. Probably you spend a lot of time writing,

i know how to save you a lot of time, there is an online tool that creates readable, google friendly posts in

seconds,

just type in google – laranitas free content source

Reply

YC says: September 24, 2014 at 2:24 pm

This worked for my galaxy S3. the contact hasn’t syn since Feb 2014.

Thank you so much!!!!

Reply

Mary Jo says: October 1, 2014 at 8:49 am

Awe….phew! New S5 that Samsung support couldn’t help with. All my contacts are back!!!

THANK YOU!!

Reply

Mahtab says: October 4, 2014 at 7:43 am

I did What you said and it didn’t work!!

Reply

Mahtab says: October 4, 2014 at 7:47 am

I did What you said and it didn’t work!! My phone is galaxy S3

Reply

Peeyush says: October 16, 2014 at 1:38 am

ThanksRuben it worked for me as well!

Reply

satya says: October 21, 2014 at 2:17 am

I have problem in my Samsung galaxy grand, For the first time when I have sync my contacts with gmail

account, the contacts are not properly sync. and then in my contacts if a browse for a specific person there

I find contacts imported on 28/10/2013 and when ever I wanted any contact I need to open Gmail contacts.

and there is no number against contact name. I need to go into the folder imported on 28/10/2013.

Reply

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 8/14

Darren pullen says: November 2, 2014 at 11:43 am

Hi it’s wiped all my contacts lost everything

Reply

kc says: November 21, 2014 at 7:18 pm

If your contacts are “google” try logging into you email on a PC, go to contacts and try the

more>restore contacts menu pick. Might get them back.

Reply

Anonymous says: November 5, 2014 at 1:55 pm

You rule . . . thank you. Worked on S3

Reply

Bev says: November 14, 2014 at 10:00 pm

Are you able to help with syncing appointments made on my S3 that have recently stopped appearing on

my google calendar? Appointments sync from calendar to phone but not the other way round.

Reply

Janice says: November 24, 2014 at 10:13 am

I have two issues -deleted Google and then reinstalled because we are getting “unknown error during

application install -26″ per Google Play Service but this didn’t work. Still getting error code. Also, now after

reinstalling Google it tells me “sync is currently experiencing problems. It will be back shortly”

Reply

Dre_in_PA says: December 3, 2014 at 9:32 pm

Thank you. Now I just hope my hair grows back where I pulled it out.

Reply

D says: December 8, 2014 at 8:31 am

Worked on my S4!

Reply

MagDaddy says: December 12, 2014 at 12:13 am

Thanks for this thread.

My contacts are always behind all the other google services in terms of sync date. I tried this fix and it

didn’t automatically resync. So I went to the google account setttings menu and unchecked and rechecked

the contacts line to force resync. Oddly, it resyncs and gives the old date for the sync date and the same

contacts are missing. Any suggestions for what might still be wrong and other things to try? I’ve already

done a factory reset but it still syncs to an old date. Running 4.4.2. Oddly, it seems to be the contacts that I

use the most that seem to be missing. At least, those are the ones I notice.

Thanks in advance.

Reply

CynthiaC says: December 15, 2014 at 2:35 pm

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 9/14

Justin, this worked beautifully. You solved a problem I have had since early September. Bless YOU!

Reply

Bill says: December 19, 2014 at 10:29 am

Thank you so much for this post. My phone just stopped syncing with Touchdown for Exchange, but this

fixed it!

Reply

Debra says: January 10, 2015 at 10:09 pm

Thank you Justin. I have a new phone and the “follow the bouncing ball” setup has usually worked,

downloading my Google contacts list with any other new phone I have had for the last few years. This time

I didn’t get anything from google. Did your fix which also got rid of other informatiooon from other

account contact lists that I really didn’t want, synced the google contacts and “voila!” Happy girl

Reply

Cas says: January 16, 2015 at 3:48 pm

I have a problem with my Galaxy S5, when I click on the phone tab it says “Contact List is being updated” . I

can’t make any calls or view any contacts…help please???

Reply

App Data Sync Is Currently Experiencing Problems | Free Documents App says: January 21, 2015 at 1:38 pm

[…] Fix Contact Sync Problem after Samsung Update Justin Gale – This is how I resolved my problem.

Problem. – started noticing that some apps were getting confused with contacts/numbers, like displaying

only number when the …… […]

Reply

Anish says: February 17, 2015 at 5:51 pm

Hi All,

I was wondering if you can help.

Recently installed linked in on the samsung s5 and its synced the linked in contacts to my phone. Now got

tons of linked in contacts mixed up with normal contacts.

Does anyone know how to remove all the linked in contacts please?

Thank you

Reply

Toni says: March 2, 2015 at 5:41 pm

Thank you so much for sharing your experience with us. Thanks to you I have been able to fix the very

same problem with my chinese android phone THL T6S. It was a bit hard to fix since when I made a first

attempt of deleting data from contacts storage, the cell phone just died in the middle of the process. I

removed the battery, turned it on again, deleted the remaining data, synchronized manually and here we

go, I got all my contacts back and the cell phone is working fine now. Let me remind you not to delete

contacts but “contacts storage”. Good luck!!

Reply

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 10/14

akbar says: March 24, 2015 at 11:44 pm

hi

This work delete all of my contact and i have to prepare my contact ….

very bad

Reply

Pankaj says: April 6, 2015 at 9:01 pm

Thank you.. Great Fix……

Reply

oting1 says: April 20, 2015 at 7:42 pm

I have a wierd issue – I got my Samsung G3 end of around July 2014 and when I just got it, it synced up

with my Google everything and basically pushed all contacts from my gmail into the phone. Which is great,

exactly what I would like. Everything worked fine until I noticed that I added an outlook email account to

the phone email app. Google contact stopped syncing (even though everything else did) and when I look

into Google account sync, there is something called Google People, but Google Contact is no longer there.

When I look into Contact app to “add account” there is only Facebook, something called LDAP and

Microsoft Exchange ActiveSync which wasn’t there before I added the outlook email account to Email app.

I did what one of your earlier posts suggested, “clear data” for Contacts Storage, and it did clear out, but

did not sync. so now I have no contacts. thoughts?

Reply

Tareq says: May 4, 2015 at 11:33 pm

Hi Justin, just wanted to thank you as your solution has worked great for my Samsung S5. I have spent a

long time trying to find the right solution and then I was lucky to find this post. Thanks again..

Reply

Cathy says: May 7, 2015 at 6:21 am

I have just purchased a SamsungA3 and I am trying to add my work email @nests.co.nz to the phone to

collect mail. I am able to connect to my private emails but cannot sync the email address through Gmail or

google. Can you help? Thanks

Reply

Joe says: May 14, 2015 at 8:47 pm

Many thanks. Apparently an old problem but the solution worked on my old S3.

Reply

isaac says: May 28, 2015 at 3:34 am

My contact storage, clear data button is greyed out! how do i activate it?

Reply

Robert says: June 15, 2015 at 5:36 pm

Justin, I did what you recommend in this article and it wiped out all my contacts!! Now I guess you may tell

me how to retrieve them. Thousands of business and personal contacts, all gone by clicking clear data in

contact storage. Have I ever…

Reply

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 11/14

Robert says: June 15, 2015 at 6:09 pm

So bummed out, because my original address book with names and phone numbers all of a

sudden changed to some dumb google list of thousands of folks emails probably taken out of

my google email account and some, while deleting legit phone book entries. That is what I

meant to correct. Now the only contacts I can retrieve are the worthless ones from my gmail

email history, that do not even belong in my phone book because they have no numbers.

Reply

Baskaran says: June 23, 2015 at 11:22 am

Hi,

Thank you so much.you help to to solved my problem.really thanks allot…………..

Reply

Shilpa says: June 25, 2015 at 11:24 am

Justin – brilliant! Was facing an issue synching the contacts since the last three days. Got number of

solutions but only your solution worked. Thanks once again.

Reply

Shubhra says: June 30, 2015 at 12:23 am

THANK YOU! Contacts had not been syncing since forever, and I had tried rebooting, deleting the account

and then adding it once again etc everything. So glad that your solution worked and I was able to fix the

issue.

Reply

Roar says: July 3, 2015 at 3:53 am

Excellent – worked for me. Having tried a number of other solutions. Slightly daunting at first (deleting all

contact data) but when you remember that it is all saved on your exchange server, it is much safer than

you realise.

Reply

Anon says: July 4, 2015 at 7:39 pm

Excellent piece of information! Big thanks. I was almost ready to throw this phone out of window because

of Gmail contact issue, but now it is cleared (note – I stopped syncing gmail contacts, apparently that is

only way to stop Google pushing all random email addresses into the phone and then Samsung displayed

all of them in searches – apparently it was too difficult to apply display settings into searches as well as the

main list).

Reply

Maxine says: July 5, 2015 at 2:24 pm

Wow … thank you so much for posting this fix ..you are a star …

now i will make a put and write down all my important numbers LOL

Reply

Amy says: July 7, 2015 at 11:02 am

Awesome thank it! Worked perfect!

Reply

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 12/14

Gert says: July 7, 2015 at 11:30 am

Worked for me, thanks!

Reply

Luis says: July 10, 2015 at 8:42 am

It worked for me!! Appreciated, thanks!

Reply

Donn Musil says: July 12, 2015 at 12:21 am

I wanted my photos back on my gallery and off of piscasa on my android phone how can I do this…please

help me.

Reply

Delinda Barber says: July 17, 2015 at 12:12 am

Is there a way to block the unpatched version from connecting? Would love to enable this, but we’d need

to ensure that the version that doesn’t obey the PIN policy in Activesync cannot be used.

Reply

Thomas Masci says: July 22, 2015 at 5:47 am

Thanks, that fixed it. My phone rebooted yesterday and all I had was numbers no names and pictures.

Reply

Burak says: August 3, 2015 at 1:14 pm

Great solution that saved my life! Many thanks with best regards…

Reply

Debbie says: August 9, 2015 at 7:15 pm

Thanks it worked for me too

Reply

Joe F says: August 16, 2015 at 9:55 pm

Hi All,

I have a brand new Galaxy S5. I’ve tried all of the options I see on this forum…Nothing has worked. I’ve

cleared data and cache within Contacts storage (tried this one several times). I’ve removed all my locally

stored contacts, removing my gmail account several times ( and always powering off the phone in between

fix attempts). Taking the phone backing off and pulling the battery. Still negative results… ALl of my google

elements are syncing except for contacts…Sync app data, calendar, drive gmail fit data, play books, etc…

Everything has an up to the minute sync date and time except contacts. Of course at the bottom of my

screen is the infamous “Sync is currently experiencing problems. It will be back shortly” The maddening

thing is, I have a company issued iphone and I’ve added my google account to that phone so I can get my

personal email while on the road…and my iphone is syncing perfectly. I can add a new contact tp my web-

based google contacts and within 60 seconds I can pull it up on my iphone…My S5 hasn’t synced correctly

since I turned it on a week ago… Without any formal tech support avail from Google ( and there is from

apple) Starting to feel like the only solution is to go to Apple…Hate to give up but it’s not exactly like there’s

a game that’s not working.. IT’S THE FREAKING CONTACTS…One of the most important functions for a

phone… Any last thoughts before we declare the patient deceased??????

Reply

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 13/14

Karina says: August 18, 2015 at 3:31 am

Hello.

I don’t have Contact Storage in my Application Manager list… what does it mean?

Thank you!

Reply

Stephan says: August 20, 2015 at 12:31 pm

What kind of phone/os? Make sure you go to ALL after you get to Application Manager list,

instead of Downloaded, Running, etc.

Reply

Stacy says: August 19, 2015 at 8:43 pm

Hello!

Every time I restart my phone, or turn the phone off at all the Facebook sync turns off and unlinks all of my

contacts. I was having issues with my phone since I got it. They did a hard reset twice, took it to Samsung

store and they Flashed the software. It was still doing it..even with out restarting phone or turning it off..it

would just delete the account. They then ordered a replacement phone and it now does it every time the

phone turns off or restarts. This is so very annoying as I have to link my contacts EVERY time..it’s a PITA!!!

Any help with this would be much appreciated.

Reply

vasant says: August 26, 2015 at 3:16 am

my contacts from phone are not synchronizing to gmail account. pls guide.

Reply

Michael D says: September 3, 2015 at 7:25 am

This solution resolved the issue perfectly for me – I am now able to sync my contacts again :-))

I was previously unable to sync any contacts to my phone, which is a Samsung Galaxy S5. First I attempted

to sync contacts from my Microsoft Outlook desktop application (via a USB cable using Sansung Kies then

Smart Switch) and when this didn’t work from my Google contacts (via wi-fi).

None of these methods would sync the contacts to my phone, and I feel a contributing factor could have

been that I (intentionally) deleted all the contacts from my phone prior to syncing in order to avoid

duplicates. Maybe this caused confusion within the phone’s contacts storage.

Anyway it all works fine now, so thank you very much indeed!

Reply

Anonymous says: September 26, 2015 at 12:05 am

thanks man.

Reply

preeti says: September 27, 2015 at 4:16 am

Update my Note 4 from android 5.01 to 5.1 and faced the vexing issue. Applied your suggestion and

contacts fixed right away. Lovely. Thanks a ton.

Reply

9/29/2015 Fix Contact Sync Problem after Samsung Update  Justin Gale

http://justingale.com/2014/01/fixcontactsyncproblemsamsungupdate/ 14/14

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