flashtalking webinar - the new creative paradigm
TRANSCRIPT
The New Creative Paradigm
A New Creative Process
To Connect with Distracted Consumers
John Nardone Alan SchulmanCEO
Flashtalking Director of Brand Creative and
Content Marketing, Deloitte Digital
The New Creative Paradigm
Fraud
Brand Safety
Viewability
2:05
Setbacks
Data Automation
Targeted
Efficient
Accountable
Promise
© Flashtalking 2017 Confidential
The New Creative Paradigm
2:30
The consumer has changed but the ad campaign process has not
Connect with meaningful
communication
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> <
Delivering the Art and Science Behind the Perfect Message.
(Analogue device not counted)
2
4
3
1
“Chronically Distracted”
To address fragmented attention spans
Marketers must address customers with creative and relevant communication across channels.
© Flashtalking 2017 Confidential
The New Creative Paradigm
How to address consumers in different
states of attention
Cognitive Processing Multitasking
Impacts on Advertising
http://www.flashtalking.com/new-creative-paradigm-white-paper-request/
Understanding New Consumer Behavior Patterns
September 2017 © Flashtalking 2017 Confidential
The New Creative Paradigm
The amount of stimulation your brain can process through all of your senses.
Perceptual Load
The Filtering Effect The Control Factor
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The New Creative Paradigm
Lower Ad Recall
“Inattentional Blindness”
Lower Engagement -25%
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The New Creative Paradigm
LOW CONTROL FACTOR
HIGH CONTROL FACTOR
HIGH PERCEPTUAL LOAD LOW PERCEPTUAL LOAD © Flashtalking 2017 Confidential
The New Creative Paradigm LOW CONTROL FACTOR
HIGH CONTROL FACTOR HI
GH P
ERCE
PTUA
L LOA
D
LOW
PER
CEPT
UAL L
OAD Distracted
Multitasking Out of the home
On The Go
© Flashtalking 2017 Confidential
The New Creative Paradigm LOW CONTROL FACTOR
HIGH CONTROL FACTOR HI
GH P
ERCE
PTUA
L LOA
D
LOW
PER
CEPT
UAL L
OAD Distracted
Multitasking Out of the home
On The Go On The Go
• Contextual relevance is key
• High frequency and message repetition
© Flashtalking 2017 Confidential
The New Creative Paradigm
Contextual Relevance is key High frequency and message repetition
LOW CONTROL FACTOR
LOW
PER
CEPT
UAL L
OAD Distracted
Multitasking Mobile Devices
On The Go
HIGH CONTROL FACTOR
Task Focused Desktop or Mobile Stationary Location
At Work HI
GH P
ERCE
PTUA
L LOA
D
At Work At Work
• Contextual, behavioral targeting are effective
• Medium frequency • Varied messages © Flashtalking 2017 Confidential
The New Creative Paradigm
Contextual Relevance is key High frequency and message repetition
LOW CONTROL FACTOR
LOW
PER
CEPT
UAL L
OAD Distracted
Multitasking Mobile Devices
On The Go
HIGH CONTROL FACTOR
Task Focused Desktop or Mobile Stationary Location
At Work HI
GH P
ERCE
PTUA
L LOA
D
At Work At Work
• Contextual, behavioral targeting are effective
• Medium frequency • Varied messages
At Work
• Contextual, behavioral targeting are effective
• Medium frequency • Varied messages
© Flashtalking 2017 Confidential
The New Creative Paradigm
-
Contextual Relevance is key High frequency and message repetition
LOW
PER
CEPT
UAL L
OAD Distracted
Multitasking Mobile Devices
On The Go Contextual, behavioral targeting are effective Medium frequency Varied messages
Task Focused Desktop or Mobile Stationary Location
At Work
HIGH CONTROL FACTOR HI
GH P
ERCE
PTUA
L LOA
D
Entertainment “Killing time” TV + Online
Multi-screen at Home
LOW CONTROL FACTOR
© Flashtalking 2017 Confidential
The New Creative Paradigm
-
Contextual Relevance is key High frequency and message repetition
LOW
PER
CEPT
UAL L
OAD Distracted
Multitasking Mobile Devices
On The Go Contextual, behavioral targeting are effective Medium frequency Varied messages
Task Focused Desktop or Mobile Stationary Location
At Work
HIGH CONTROL FACTOR HI
GH P
ERCE
PTUA
L LOA
D
Entertainment “Killing time” TV + Online
Multi-screen at Home Multi-screen at Home
• Audience, behavioral targeting • Use creativity, humor, storytelling • High frequency • Varied messages
LOW CONTROL FACTOR
© Flashtalking 2017 Confidential
The New Creative Paradigm
Contextual Relevance is key High frequency and message repetition
Distracted Multitasking Mobile Devices
On The Go Contextual, behavioral targeting are effective Medium frequency Varied messages
Task Focused Desktop or Mobile Stationary Location
At Work
HIGH CONTROL FACTOR
Audience, behavioral targeting Use creativity, humor, storytelling High frequency Varied messages
Entertainment “Killing time” TV + Online
Multi-screen at Home Entertainment
Content Focused Desktop, tablet or TV
Content Focused at Home
HIGH
PER
CEPT
UAL L
OAD
LOW
PER
CEPT
UAL L
OAD
LOW CONTROL FACTOR
© Flashtalking 2017 Confidential
The New Creative Paradigm
Contextual Relevance is key High frequency and message repetition
Distracted Multitasking Mobile Devices
On The Go Contextual, behavioral targeting are effective Medium frequency Varied messages
Task Focused Desktop or Mobile Stationary Location
At Work
HIGH CONTROL FACTOR
Audience, behavioral targeting Use creativity, humor, storytelling High frequency Varied messages
Entertainment “Killing time” TV + Online
Multi-screen at Home Entertainment
Content Focused Desktop, tablet or TV
Content Focused at Home
HIGH
PER
CEPT
UAL L
OAD
LOW
PER
CEPT
UAL L
OAD
Content Focused at Home
• Audience targeting • High impact, rich formats • Enhanced creativity • Low frequency • High variation
LOW CONTROL FACTOR
© Flashtalking 2017 Confidential
The New Creative Paradigm
Desktop, tablet or TV
HIGH CONTROL FACTOR HI
GH P
ERCE
PTUA
L LOA
D
LOW
PER
CEPT
UAL L
OAD
Content Focused at Home
LOW CONTROL FACTOR
Multi-screen at Home
HIGH CONTROL FACTOR
Task Focused Desktop or Mobile Stationary Location
At Work At Work
Distracted Multitasking
Out of the home
On The Go On The Go HI
GH P
ERCE
PTUA
L LOA
D 80% © Flashtalking 2017 Confidential
The New Creative Paradigm
Effective Multiple Exposures
Smarter Retargeting
Relevance to purchase behavior
Improve Frequency Yield
Contextual Relevance
Keyword messages that acknowledge their environment
Rich Storytelling
Interactive engagement
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The process must be updated and new
skills must be acquired
to take advantage
of this technology
The tech is already here
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The New Creative Paradigm
The Old Way
Today
The New Paradigm Media Distributed
Creative-Led
Creative Fulfills Media-Led
Collaborative Media-Creative
Creative must regain its seat at the table
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The New Creative Paradigm
A New Creative Development Process
for Data-driven, Dynamic Creative © Flashtalking 2017 Confidential
The New Creative Paradigm
Assemble your team
The working process must be established by the client
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The New Creative Paradigm
1
Empower the creative team
2
Define message audiences
3
Develop creative
Brief 4
Create message
architecture
5
Creative/ production framework
New five step process
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The New Creative Paradigm
Empower the Creative Team 1 1 Explore what is possible
Examples
Formats
Tactics
Best Practices
Understand the data
Data to inform and inspire
Data to indicate or activate experience
How will success be measured?
What is success?
What metrics?
What data and analytics framework?
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The New Creative Paradigm
Define message audiences 2
Moms with families
Within the media target, what sub-audiences or circumstances suggest a different “voice”?
Moms with teenagers
Moms with toddlers
Working Moms
Stay at Home Moms
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The New Creative Paradigm
Define message audiences 2 Within the media target, what sub-audiences or
circumstances suggest a different “voice”?
Best Practice:
Do not over-burden media targeting by making every sub-audience and message a separate buying line.
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The New Creative Paradigm
College Homeowner Small Business
Define message audiences 2 Everyone is a target for toilet paper!
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The New Creative Paradigm
New creative brief The old way
3
1 Customer Audience
1 Brand
Message
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The New Creative Paradigm
New creative brief
Time of day Day of Week
Sports Season Holidays
Events
Home In Car
At Work Weather
Mobile Tablet
Desktop Big screen
Multi- screen
Task oriented Content-
focused Killing time
Sequence Story telling
Includes time and consumer circumstances 3
Icons to be rearranged
Find the key elements and bring that to life
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The New Creative Paradigm THE OLD WAY
Start with
Father’s day
Show
dropdown
behind scenees
Maybe the
cubs? New creative brief Time and Circumstance
3
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The New Creative Paradigm THE OLD WAY
Special days
Day of Week
Weather
you stock the fridge for your Cinco celebration
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The New Creative Paradigm THE OLD WAY
Day of Week
Weather Special days
your team makes the playoffs
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The New Creative Paradigm THE OLD WAY
Day of Week
Weather Special days
it doesn’t feel like a Monday
Day of Week
© Flashtalking 2017 Confidential
The New Creative Paradigm THE OLD WAY
Weather Special days
the coolest place to be is the beach
Day of Week
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The New Creative Paradigm
Message Architecture
THE OLD WAY
Don’t over-engineer communication
Build around a central idea
Visualize the logic so that everyone can understand the strategy and execution
4
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The New Creative Paradigm
Dynamic Native can address the “middle” of a funnel-based message architecture
Branding
Dynamic Native for Mid Funnel Engagement
Direct response
Message Architecture 4
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The New Creative Paradigm
DMP audience Message
Contextual Message
Product Page Retargeting
Category Page Retargeting Sequential Msg
Message Architecture 4
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The New Creative Paradigm
Maximize Creative Flexibility
Make Custom Templates, Then Scale
Track Separately
All into 1 template
4 base files, 10 variables OR
Creative / Production Framework 5
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The New Creative Paradigm
Consumer Distracted multitasker
with cognitive overload
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The New Creative Paradigm
Email [email protected] for strategic help
Alan Schulman Insights from the creative perspective
Q&A
Programmatic Creative Playbook We will email you a link
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Your partner for dynamic creative and strategies for the
new paradigm
The New Creative Paradigm
Alan Schulman Insights from the creative perspective
© Flashtalking 2017 Confidential