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© 2011 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement. © 2011 NetApp, Inc. All rights reserved. Specifications subject to change without notice. Page 1 of 97 Cisco/NetApp Data Center Solutions FLEXPOD DEMONSTRATION SCRIPT VERSION 1.0 October 2011 Marcos Hernandez Data Center Solutions Architect, CCIE#8283 Cisco Systems, Inc.

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© 2011 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement. © 2011 NetApp, Inc. All rights reserved. Specifications subject to change without notice.

Page 1 of 97

Cisco/NetApp Data Center Solutions

FLEXPOD DEMONSTRATION SCRIPT

VERSION 1.0

October 2011

Marcos Hernandez

Data Center Solutions Architect, CCIE#8283

Cisco Systems, Inc.

All contents are Copyright © 2011 Cisco Systems, Inc. and NetApp, Inc. Page 2 of 97

ATTENTION

We strongly recommend that you go through this process at least once, before presenting in front of a live audience. This will allow you to become familiar with the structure of the document, the time it takes to load the environment and the general cadence of the demonstrations. PREPARATION IS KEY TO A SUCCESSFUL CUSTOMER PRESENTATION. Several tasks described in this document require that you start them ahead of time, in order to arrive to a specific desired state and maximize the objectives of the demonstration. They are clearly identified at the beginning of each section. If you decide to conduct these demonstrations without preparing the environment beforehand, ensure that your allotted time is long enough to accommodate the aforementioned activities and that your audience understands the reasons behind your decision. This demonstration script is a living document. As more capabilities are added, this script will be updated with demonstrations for those added features. Check the FlexPod Partners website at www.cisco.com/go/flexpod for updates to this script.

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CONTENTS

INTRODUCTION ........................................................................................................................................................ 5 Demonstration Script Style ...............................................................................................................................................5 Demonstration Scripts Key ...............................................................................................................................................5 Demonstration Scripts Focus ............................................................................................................................................6 References and Sources ......................................................................................................................................................6

SOLUTION OVERVIEW ............................................................................................................................................ 7 Main Features .........................................................................................................................................................................7

UNDERSTANDING THE CUSTOMER .................................................................................................................... 8 Key Messages for Key Players ..........................................................................................................................................8

Key Messages for the Chief Information Officers (CIO) ...................................................................................................... 8 Key Messages for VP of Operations and Directors of IT Infrastructure ....................................................................... 8 Key Messages for Infrastructure Architects ............................................................................................................................ 8 Key Messages for System Integrators ........................................................................................................................................ 9 Key Messages for Account Managers .......................................................................................................................................... 9 Key Messages for Systems Engineers ......................................................................................................................................... 9

NETWORK DIAGRAM, IP ADDRESSES, USERS AND PASSWORDS .......................................................... 10 IP Addresses, Usernames and Passwords ................................................................................................................. 11 UCS Server Assignment .................................................................................................................................................... 11 Lab vFiler Assignment ...................................................................................................................................................... 11

ACCESSING YOUR POD ......................................................................................................................................... 12 Guidelines ............................................................................................................................................................................. 12 Cisco and NetApp Partner Programs .......................................................................................................................... 12

QUICK REFERENCE GUIDE .................................................................................................................................. 13 1. Demonstrating Rapid Deployment, Scaling and Virtual Desktop Lifecycle Management .................. 13 2. Simple Administration and Management ............................................................................................................. 13 3. Uncompromised End User Experience .................................................................................................................. 13 4. Reducing Total Cost of Ownership (TCO) ............................................................................................................. 14 5. Security and Compliance ............................................................................................................................................ 14

DEMONSTRATIONS .............................................................................................................................................. 15 1. Demonstrating Rapid Deployment, Scaling and Virtual Desktop Lifecycle Management .................. 15

1.1 UCS Manager and Service Profiles ...................................................................................................................................... 15 1.2 Provisioning a New Blade Server from a Service Template .................................................................................... 20 1.3 Provisioning Virtual Desktops using the Virtual Storage Console (VSC) ........................................................... 24 1.4 Provisioning New Storage Using the Virtual Storage Console (VSC) ................................................................... 27 1.5 Storage Resizing Using the Virtual Storage Console (VSC) ...................................................................................... 34

2. Simple System Administration and Management ............................................................................................. 37 2.1 Server and Chassis Administration with UCS Manager ............................................................................................. 37 2.2 Network Visibility with Data Center Network Manager (DCNM) ......................................................................... 39

3. Uncompromised End User Experience .................................................................................................................. 42 3.1 Network Persistence after a vMotion Event ................................................................................................................... 42

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3.2 NetApp Flash Cache .................................................................................................................................................................. 47 3.3 Desktop Re-deployment Using the Virtual Storage Console (VSC) ....................................................................... 58

4. Reducing Total Cost of Ownership (TCO) ............................................................................................................. 62 4.1 Storage Deduplication ............................................................................................................................................................. 62 4.2 FlexPod Scalability – Server and Chassis ......................................................................................................................... 69

5. Security and Compliance ............................................................................................................................................ 73 5.1 Nexus 1000v Port Profiles ..................................................................................................................................................... 73 5.2 Role Based Access Control (RBAC) with UCS Manager .............................................................................................. 77 5.3 Storage Virtualization: vFilers and IP Spaces – NetApp Multistore...................................................................... 80

CLOSING REMARKS AND RECOMMENDATIONS .......................................................................................... 85

ADDITIONAL RESOURCES .................................................................................................................................. 86

WHERE TO GO FOR HELP ................................................................................................................................... 88

APPENDIX A – FACTS AND ADDITIONAL TALKING POINTS ................................................................... 89 IDC White Paper: Accelerating Converged Infrastructure with the FlexPod Datacenter Solution ...... 89 The Success of UCS ............................................................................................................................................................. 89 The Success of NetApp ...................................................................................................................................................... 90 The Success of the Nexus Product Family ................................................................................................................. 92 Your Own Story Here ........................................................................................................................................................ 92

APPENDIX B - TROUBLESHOOTING TIPS ...................................................................................................... 93 Labgear access: Unable to access the Labgear site ................................................................................................ 93 Labgear access: RDP session will not launch ........................................................................................................... 93 vCenter: Virtual Machine Console returns a black/blank screen .................................................................... 93 Virtual Storage Console (VSC): Launching some VSC menus returns a blank screen................................ 93 NetApp Management Console (NMC): NMC actions are very sluggish ............................................................ 93 NetApp Management Console (NMC): Unable to create a vFiler ....................................................................... 93 Data Center Network Manager (DCNM): Unable to connect to DCNM LAN Server ..................................... 93 Using Infrastructure VM Snaphots............................................................................................................................... 93

APPENDIX C – BUILDING YOUR OWN DEMO INFRASTRUCTURE .......................................................... 94 High Level Topology.......................................................................................................................................................... 94 Software Packages and Software Versions ............................................................................................................... 95 Deployment Instructions ................................................................................................................................................ 96

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INTRODUCTION Welcome to the Cisco® FlexPod Demonstration Script version 1.0. This script is intended to provide you with everything you need to demonstrate a wide range of solution features to a variety of potential customers. At the same time, the script will help you illustrate the business benefits provided by the FlexPod Solution. The demonstrations are designed to focus on achieving:

Customer awareness of what the solution can do for them.

Customer understanding of why the Cisco solution is unique and an improvement over the status quo or competitive solutions.

Customer introduction to the deployment process of the demonstrated solution.

The FlexPod demonstration should go beyond the topics of interest to the technical decision maker (TDM) and should appeal to the business decision maker (BDM) by focusing on the benefits that this solution provides. The Quick Reference Guide section provides general positioning and primary marketing messages, as well as a guide to which demonstrations will work together to show the benefits for a particular person in the workplace. As always, you will want to tailor your sales presentation to address specific audience needs or issues.

Demonstration Script Style

The demonstration scripts are organized by task; they include important marketing messages as well as product and feature overviews and demonstration instructions. Using the Quick Reference Guide, you will be able to quickly tailor demonstrations for different customers, while communicating the benefits of each one to facilitate product sales.

Demonstration Scripts Key

The following is a description of the conventions, colors and notation used through this document:

STEP 1. Numbered instructions must be implemented in the order shown.

Sections with this background color and this icon touch on the business benefits of the demo task with items and talking points highlighting the value proposition of the Solution.

Sections with this background color and this icon cover the technical description of the demo task, with items and talking points of interest to technical audiences.

Sections with this background color and this icon are for scenario description, fictitious situation to help illustrate the capabilities and benefits being discussed.

Sections with this background color and this icon represent a warning; read this section for special instructions and considerations.

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Demonstration Scripts Focus

This demonstration script focuses on highlighting the FlexPod value proposition, in the context of a Virtual Desktop (VD) deployment. This value proposition rests on four critical pillars:

Rapid deployment, scaling, and lifecycle management of virtual desktops.

A uncompromised administration and end user experience.

Control and reduction of desktop total cost of ownership (TCO).

Exceptional control, compliance, and security of diverse endpoint environments.

This demonstration does not cover every single capability that our Solution supports. Instead, the focus is on those features that more clearly illustrate the business benefits and unique differentiators of the FlexPod architecture. This demonstration script is a living document. As more capabilities are added, this script will be updated with demonstrations for those added features. Check the FlexPod Partners website at www.cisco.com/go/flexpod for updates to this script.

References and Sources

The following sources served as aid in the development of this document:

FlexPod for VMware Cisco Validated Designs (CVDs):

o http://www.cisco.com/en/US/docs/solutions/Enterprise/Data_Center/Virtualization/flexpod_vmware.html

Unified Computing System (UCS) demonstration resources:

o communities.cisco.com/docs/DOC-23693

UCS Cisco.com documentation:

o www.cisco.com/go/ucs

NetApp Data ONTAP documentation and collateral:

o www.netapp.com

Cisco Blogs (thanks to my colleagues, Kalpana Ettenson and Sean McGee):

o www.mseanmcgee.com

o blogs.cisco.com/category/channels

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SOLUTION OVERVIEW FlexPod is a predesigned, base configuration that is built on Cisco Unified Computing System (UCS), Cisco Nexus data center switches, NetApp FAS storage components and a range of software partners. FlexPod can scale up for greater performance and capacity, or it can scale out for environments that need consistent, multiple deployments. FlexPod is a baseline configuration, but also has the flexibility to be sized and optimized to accommodate many different use cases including application workloads such as MS SQL Server, Exchange 2010, MS SharePoint, Virtual Desktop Infrastructure (VMware View), Virtual Desktop Infrastructure (Citrix) or Secure Multi-tenancy (SMT) environments. FlexPod Benefits include:

Low-risk standardized shared infrastructure supporting a wide range of environments.

Highest possible data center efficiency.

IT flexibility, providing business agility: scale out or up, but manage resource pools.

Main Features

Complete data center in a single rack.

Performance-matched stack.

Step-by-step deployment guides.

Solutions guide for multiple environments.

Multiple classes of computing and storage supported in a single FlexPod.

Centralized management: NetApp OnCommand and Cisco® UCS Manager.

FlexPod for VMware is a reference Bill of Materials that leverages the best practices and methodologies that have already been developed for the Enhanced SMT architecture, and it is packaged with a set of standardized configurations that can be used as the base configuration for an SMT deployment (in addition to a wide range of workload environments). SMT capabilities such as load isolation, security zones, and array based backup and DR can be built on top of the FlexPod for use in private or public cloud environments. In addition, application workloads can be layered on top of the Secure Multitenancy features. Cisco Virtual Experience Infrastructure (VXI) delivers a complete, server-hosted, virtualized collaborative workspace infrastructure that helps IT improve administrative control and data security and more rapidly deploy and scale virtual desktops. VXI provides a near-native end-user computing experience and eases the migration to newer desktop operating systems while helping IT control operating expenses (OpEx) and capital expenditures (CapEx). For additional information about FlexPod and associated solutions, you can visit: www.cisco.com/go/flexpod

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UNDERSTANDING THE CUSTOMER Industry trends indicate a vast data center transformation toward shared infrastructures. Enterprise customers are moving away from silos of information and moving toward common infrastructures, virtualized environments, and cloud computing to increase agility and reduce costs. This transformation appears daunting and complex because companies must address both organizational and technical resistance to this new IT model. Cisco, NetApp, and VMware have developed FlexPod to address these virtualization needs and to simplify the evolution to shared and cloud infrastructures. When demonstrating FlexPod, a thorough understanding of your customer needs is essential. You have to prepare before hand and learn which solution benefits will resonate best with your target audience. This will increase the chances of success and will demonstrate this joint solution’s innovation and technology is also a business enabler that can help your customer’s organization be more responsive, efficient and lean. As a guide, we provide a list of key messages that you will want to highlight depending on your intended audience:

Key Messages for Key Players

Key Messages for the Chief Information Officers (CIO)

Accelerate business delivery with flexible IT.

Reduce TCO with higher data center efficiency by decreasing the number of operational processes, reducing energy consumption, and maximizing resources.

Reduce risk with pre-validated infrastructure stack.

Cooperative support and ecosystem of industry-leading partners.

Key Messages for VP of Operations and Directors of IT Infrastructure

One platform for all sites, all applications, all security zones; one set of operational skills and processes.

Proven configuration, repeatable approach.

Right-sized for your business: NetApp FAS, plus Cisco Unified Computing System™ (UCS) blades provide consistency with known power, floor space, capacity.

Key Messages for Infrastructure Architects

Infrastructure pools with centralized management.

Application integration and wide feature support.

Extended management.

Proven validated architecture.

Easy and secure Multi-tenancy.

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Key Messages for System Integrators

Partner friendly, no compete, authorized partners.

Pre-validated, simple deployment.

FlexPod Sales Desk: Presales single number opportunity tracking and presales technical call routing.

System Integrator value-add through migration, evolution, applications, processes, onsite management.

Key Messages for Account Managers

Sell executive message about reducing cost, time, and risk.

Sell IT management about right- sizing the blocks.

Tight management integration with IT Service Management (ITSM) vendors, with more features and functionality to be added over time.

Key Messages for Systems Engineers

One shared vision of unified compute, network, and storage.

Virtualized at all layers for consolidation and agility.

The best-integrated architecture for server virtualization.

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NETWORK DIAGRAM, IP ADDRESSES, USERS AND PASSWORDS

The following picture shows a simplified topology of the end-to-end Demo connectivity:

The preferred and easiest way to connect is by using the Labgear web interface, which launches a Remote Desktop Session from within a web browser located on your own computer. The detailed process can be obtained from the Accessing your POD section. If you need information about Remote Desktop Client, please visit the following link.

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IP Addresses, Usernames and Passwords

Here is a summary of the IP Addresses, Usernames and Passwords that will be used in this demonstration:

Device IP address Access Mechanism

UCS Manager 10.1.10.110 Web/Java Client

VMware vCenter 10.1.111.19 vSphere Client

Nexus 1000V VSM 10.1.111.17 PuTTY SSH Client

Data Center Network Manager (DCNM) 10.1.111.130 DCNM LAN Client

NetApp vFiler 10.1.219.151 (POD 1) 10.1.229.151 (POD 2)

PuTTY SSH Client

Data Fabric Manager 10.1.10.39 NetApp Management

Console (NMC)

Data Fabric Manager (Simulator) 10.1.111.151 NetApp Management

Console (NMC)

Device Username Password

Management PC Administrator 1234Qwer

UCS Manager (UCSM) flexdemoadminx, where ―x‖ is your POD number

(1 or 2) 1234Qwer

UCSM READ-ONLY flexdemouser 1234Qwer

VMware vCenter Administrator 1234Qwer Nexus 1000V VSM admin 1234Qwer

Data Center Network Manager (DCNM) Administrator 1234Qwer

NetApp vFiler root 1234Qwerty

Data Fabric Manager flexdemouser 1234Qwer

Data Fabric Manager (Simulator) Administrator 1234Qwer

UCS Server Assignment

Upon reserving your demonstration time slot, a server will be assigned to you. For POD 1, the server number is 8 and for POD 2 the server number is 7.

Lab vFiler Assignment

Upon reserving your demonstration time slot, a vFiler will be assigned to you. For POD 1, the vFiler name is lab-vfiler9 and for POD 2 the vFiler name lab-vfiler19.

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ACCESSING YOUR POD If you are using Labgear, you will use the Labgear scheduling interface to reserve and login to your demo. To access the Demo Labs, follow these steps described on: http://dcv-labs.labgear.net The Demo/Lab Program overview can be found on: http://dcv-labs.labgear.net/ProgramOverview.asp

Guidelines

It is recommended that you reserve your time slot at least 24 hrs. before the actual customer demonstration.

Time slots are allotted in 4 hr. blocks, which should give you enough time to access and test the demonstration POD.

This Demo Program is open to ALL registered Cisco Channel Resellers and Technology Partners.

Cisco and NetApp Partner Programs

For instructions on how to become a registered Cisco Partner, please visit:

www.cisco.com/go/partner

For instructions on how to become a NetApp Partner, please visit:

www.netapp.com/us/partners/become-a-partner/become-a-partner.html

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QUICK REFERENCE GUIDE The demonstrations are arranged in the script by application, but using the hyperlinks below you can easily jump to demonstrations for each one — simply click on the hyperlink.

1. Demonstrating Rapid Deployment, Scaling and Virtual Desktop Lifecycle Management

This section shows how easy it is to provision new users in the environment, including Virtual Desktops, storage, computing resources and network connectivity. A comparison between this process and a traditional deployment is also shown.

Demonstration Task Estimated Duration

UCS Manager and Service Profiles 5 min

Provisioning a new blade server from a Service Template 5 min

Provisioning virtual desktops using the Virtual Storage Console (VSC) 5 min

Provisioning new storage using the Virtual Storage Console (VSC) 5 min

Storage re-sizing using the Virtual Storage Console (VSC) 5 min

2. Simple Administration and Management

This section shows how FlexPod, its components and features, provide the tools to guarantee an unmatched administration experience for the IT professionals in charge of the infrastructure.

Demonstration Task Estimated Duration

Server and Chassis Administration with UCSM 5 min

Network visibility with Cisco Data Center Network Manager (DCNM) 5 min

3. Uncompromised End User Experience

This section shows how FlexPod, its components and features, provide the tools to guarantee a positive application experience for end users.

Demonstration Task Estimated Duration

Network persistence after a vMotion event 5 min

NetApp Flash Cache 10-15 min

Desktop re-deployment using the Virtual Storage Console (VSC) 5 min

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4. Reducing Total Cost of Ownership (TCO)

This section covers several features that demonstrate how the shared IT infrastructure at the core of FlexPod helps you to maximize efficiency and decrease costs through optimized asset utilization.

Demonstration Task Estimated Duration

Storage deduplication 5 min

FlexPod Scalability - Server and chassis 5 min

5. Security and Compliance

This section illustrates how the FlexPod architecture offers network and application segregation capabilities that deliver the security and efficiency of a shared IT infrastructure, enabling isolated landscapes for a variety of use cases.

Demonstration Task Estimated Duration

Nexus 1000V Port Profiles and VN-Link 5 min

UCSM Role Based Access Control (RBAC) 5 min

Storage virtualization: vFilers and IP Spaces 5 min

Total Demonstration Time: 1 hour 30 minutes

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DEMONSTRATIONS

1. Demonstrating Rapid Deployment, Scaling and Virtual Desktop Lifecycle Management

This section shows how easy it is to provision new users in the environment, including Virtual Desktops, storage, computing resources and network connectivity. A comparison between this process and a traditional deployment is also shown.

DID YOU KNOW?

In a Forrester study commissioned by Cisco, organizations interviewed were able to reduce 50% of the time allocated to repetitive management tasks after implementing UCS. These organizations were able to shift their resources’ time to new and innovative projects. While IT budgets often shrunk or remained the same, the demand for IT resources simply increased to meet the challenges they needed to simplify their organization.

1.1 UCS Manager and Service Profiles

KEY MESSAGE: Service Profiles and Service Templates enable rapid deployment and scaling. The multiple-month process for deploying a new application on older data center infrastructure can be reduced to hours or minutes with Cisco Unified Computing System, removing a major impediment to innovation. To understand how the Cisco Unified Computing System delivers these benefits, it is necessary to understand the concept of a Service Profile, the fundamental mechanism by which the Cisco Unified Computing System models the necessary abstractions of server, storage, and networking. A Service Profile specifies every server that is provisioned in the Cisco Unified Computing System. A service profile is a software definition of a server and its LAN and SAN network connectivity, in other words, a service profile defines a single server and its storage and networking characteristics.

Demonstration Notes

You are the IT administrator of a large financial institution. By leveraging the unique features available with UCS, you will be able to demonstrate how easily and quickly new datacenter resources can be provisioned in your environment. What used to take weeks now takes minutes. In the following demonstration, we will explore the different attributes associated with a Service Profile, discuss the benefits they provide and also how they abstract the identity of a server from the underlying hardware that supports it.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD section. STEP 2. Once you have logged into your management PC, double-click on the Internet Explorer shortcut labeled Cisco UCS Manager. This will open the UCS Manager webpage. STEP 3. Click on the Launch link and enter your access credentials when prompted. Refer to section IP Addresses, Usernames and Passwords for the details. STEP 4. Take a minute to explain how UCSM is structured: the Navigation pane, which is used to browse the different elements in the system, and the Work Pane, used to make configuration changes or edits. Highlight the ease of use of this menu driven Graphical User Interface.

STEP 5. In the Navigation pane, navigate to Equipment > Chassis > Chassis 1 > Servers. STEP 6. Select the server assigned to you and noted in the UCS Server Assignment section. This

server will host all the elements in the demonstration that you are conducting (Virtual Machines, Virtual Desktop Broker and Provisioning Services).

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STEP 7. At this point, you want to take a moment to browse through the various tabs available in this view, such as Inventory, Virtual Machines, etc., and describe how UCSM provides in-depth visibility into the hardware and the software components associated with a blade server and other resources.

With UCS Manager, we can segment the administration privileges of both my storage specialist and my network specialist, so they can cover their respective areas of responsibility. The GUI approach in UCS Manager really helped with the learning curve and we use it regularly for Moves, Adds and Changes. Additionally, we have created scripts that accelerate the provisioning time even further, by leveraging other configuration interfaces is UCSM, such as the CLI and the XML API.

Cisco UCS Manager provides unified, centralized, embedded management of all software and hardware components of the Cisco Unified Computing System across multiple chassis and thousands of virtual machines. Cisco UCS Manager manages the entire Cisco Unified Computing System as a single logical entity through an intuitive GUI, a command-line interface (CLI), or an XML API. By enabling better automation of processes, Cisco UCS Manager allows data center managers to achieve greater agility and scale in their server operations while reducing complexity and risk. Cisco UCS Manager provides flexible role- and policy-based management using service profiles and templates and facilitates processes based on IT Infrastructure Library (ITIL) concept.

STEP 8. Under the General tab for your server, click on the Service Profile link. The URL is in a format

similar to this: org-root/org-DCV/… STEP 9. A new window opens and the Service Profile associated with this physical server is shown:

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Service profiles are stored in the Cisco UCS 6100 Series Fabric Interconnects. When a service profile is deployed to a server, UCS Manager automatically configures the server, adapters, fabric extenders, and fabric interconnects to match the configuration specified in the service profile. This automation of device configuration reduces the number of manual steps required to configure additional servers, converged network adapters (CNA’s), network interface cards (NICs), host bus adapters (HBAs), and LAN and SAN ports on the fabric interconnects.

STEP 10. At this point, you want to take a moment to browse through the various tabs available in this

view, such as Storage, Network, Boot Order, etc., and describe how Service Profiles capture the identity of a server in software, abstracting it from the actual physical hardware lying underneath.

Since our organization adopted the UCS architecture, our productivity has increased. We are able to tailor our compute resources to the specific needs of the business. Service Profiles allow us to pre-provision the identity of a server even before the server is installed in the chassis, and also to re-provision a server that is already installed. This translates into tangible time savings that help our bottom-line.

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A service profile typically includes four types of information:

Server definition: It defines the resources (e.g. a specific server or a blade inserted to a specific chassis) that are required to apply to the profile.

Identity information: Identity information includes the UUID, MAC address for each virtual NIC (vNIC), and WWN specifications for each virtual HBA associated with the Converged Network Adapter. Using Cisco’s VIC enables the creation of up to 56 virtual NIC or virtual HBA adapters.

Firmware revision specifications: These are used when a certain tested firmware revision is required or for some other reason a specific firmware is used.

OS boot order policies: These are used to define server boot from SAN vs. booting off local disk or CD.

Connectivity definition: It is used to configure VLANs and VSANs used by network and HBA adapters, on fabric extenders, and parent interconnects, however this information is abstract, as it does not include the details of how each network component is configured.

Service profiles enable rapid deployment and scaling. Cisco UCS Service Profiles are a powerful tool for streamlining the management of modern data centers. They provide a mechanism for rapidly provisioning servers and their associated network and storage connections with consistency in all details of the environment, and they can be set up in advance of the physical installation of the servers, which is extremely useful in most organizations.

This concludes this demo activity.

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1.2 Provisioning a New Blade Server from a Service Template

IMPORTANT: This demonstration is currently not available on the Labgear site.

IMPORTANT: The steps in this demonstration are the same as in task 4.2, FlexPod Scalability – Server and Chassis. While this task focuses on rapid provisioning of new resources, task 4.2 emphasizes how a server sitting on a different chassis can be added in order to scale the capacity of a FlexPod deployment. It is a good idea to cover both benefits in one single demonstration, in order to save time and consolidate efforts.

IMPORTANT: The process of assigning a Service Profile to a physical server takes approximately 20 minutes. It is recommended that after assigning the Service Profile, you continue to cover other aspects of the demonstration while the process completes.

KEY MESSAGE: Service Profiles and Service Templates enable rapid deployment and scaling. With the flexibility of Service Profiles and Service Templates, provisioning a new blade is very simple. The most common use of a template after it has been defined is to deploy new applications on a fabric of underlying physical servers, storage solutions, and networks.

Show a time-lapsed video, which covers a side-by-side comparison of a Cisco UCS chassis vs. HP. Cisco’s approach is 47% faster and more efficient:

http://youtu.be/nijWlNzSgCQ

Demonstration Notes

You are the IT administrator of a large financial institution. In order to accommodate a new department coming online after an acquisition, you have determined the need to provision a new blade server in the UCS chassis. The new server needs to comply with a predefined set of networking, storage and naming rules, established by your organization. In the following demonstration, we will show how to provision a new server blade from an existing template.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the Internet Explorer

shortcut labeled Cisco UCS Manager. This will open the UCS Manager webpage. STEP 3. Click on the Launch link and enter your access credentials when prompted. Refer to section IP

Addresses, Usernames and Passwords for the details.

IMPORTANT: In the following steps, ―X‖ represents the POD number assigned to you, if you are using the Labgear resources.

STEP 4. Click on the Server tab in the left pane and navigate to Servers > Service Profile Templates

> root > Sub-Organizations > DCV > Sub-Organizations > VDI-X > Service Template VDI-X-TEMPLATE-1.

STEP 5. Click on the various tabs in the Work pane and take a minute to explore and explain the reference Service Template.

We have a Service Template that captures the most optimal configuration for our Virtual Desktop environment. We can invoke this template very quickly, and derive a Service Profile from it, which can then be attached to a new, or existing, server. What used to take us days, or even weeks, is now a matter of minutes.

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For a detailed description of the Service Template configuration options and parameters, please

refer to the following document: Configuring Service Profiles and Templates. The real power of the service profile becomes evident in templates. A service profile template parameterizes the UUIDs that differentiate one instance of an otherwise identical server from another.

A template can be used to generate either a single instance or multiple instances of its underlying server definition. This capability is one of the most powerful features of service profiles and is the actual mechanism that enables organizations to use the Cisco Unified Computing System to scale a workload to meet demand, deploy large numbers of servers in a fabric, deploy an instance of a complex application that spans multiple servers in a distributed environment, and deploy other similarly powerful applications.

STEP 6. Click on Create Service Profiles From Template.

IMPORTANT: In the following steps, ―X‖ represents the POD number assigned to you, if you are using the Labgear resources.

STEP 7. Use the following name for your Service Profile: VDI-X-SP-A. Since you will be creating only

one Service Profile, change the Number to 1. STEP 8. Navigate to Servers > Service Profiles > root > Sub-Organizations > DCV > Sub-

Organizations > VDI-X. Notice how a new Service Profile named VDI-X-SPA2 has been added to the system.

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STEP 9. Right click on the new Service Profile and click on Associate with Server Pool. STEP 10. If a server is available in the pool, the service profile will be associated with a blade and you

can proceed to boot it up.

IMPORTANT: The process of assigning a Service Profile to a physical server takes approximately 20 minutes. It is recommended that after assigning the Service Profile, you continue to cover other aspects of the demonstration while the process completes.

That’s it. Bringing a new server online is now a semi-automated process. No racking and stacking, no cabling and the provisioning errors have been largely eliminated.

Service Templates enable rapid deployment and scaling. This rapid provisioning demonstrates how Cisco UCS Manager, through its use of service templates, enables the streamlining of important installation operations. While each customer environment is unique, customers are reporting CapEx reductions of 20 percent or more, and OpEx reductions in a wider range, depending on how aggressively they move to take advantage of advanced features of the Cisco Unified Computing System, including templates.

This concludes this demo activity.

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1.3 Provisioning Virtual Desktops using the Virtual Storage Console (VSC)

KEY MESSAGE: NetApp’s Rapid Cloning Utility, part of NetApp’s Virtual Storage Console (VSC), is designed to save customers time, offload storage activity to the controller and reduce storage capacity requirements of VMware vCenter managed virtual infrastructures. The Rapid Cloning Utility is a VMware vCenter plug-in that enables customer to:

Create virtual machine clones in VMware vCenter from powered-down VMs or templates.

Quickly and efficiently create clones in new or existing datastores using very little storage capacity.

Apply guest customization specifications to the resulting virtual machines.

Destroy VMs in selected datastores, detach datastores, and free space on the storage controller.

Deploy virtual machines for both server and desktop use.

The Rapid Cloning Utility (RCU) offers many features, including:

Provision new NFS or VMFS datastore to all hosts in a Datacenter, a Compute Cluster or an individual Host.

Resize NFS datastore (grow and shrink).

Manage Deduplication.

Support for rapid cloning of VMs to VMFS.

Control over which datastore each VMDK file within a VM is cloned into.

Automatic import into VMware View.

Manual import into Citrix XenDesktop.

The ability to specify which components of the controller should be accessible to RCU.

Demonstration Notes

You are the IT administrator of a large financial institution. Recently, a new department was added to the organization and IT has been asked to provision 100 new desktops. You will use the Rapid Cloning Utility (RCU) within NetApp’s Virtual Storage Console (VSC) to complete this task.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the VMware vSphere Client

shortcut and enter the IP and the credentials of the vCenter Server. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. Navigate to Home > Inventory > VMs and Templates and locate the Infrastructure folder. STEP 4. Right-click on the VM called Golden_Image and navigate to NetApp > Provisioning and

Cloning > Create Rapid Clones. Click Yes if a certificate window pops up. The RCU wizard will open. STEP 5. Select the Target Storage Controller assigned to your POD. Refer to section IP Addresses,

Usernames and Passwords for the details.

STEP 6. Click Next and under Clone Destination select your ESXi host. Ensure that the checkbox for Specify the virtual machine folder for new clones is checked. Click Next.

STEP 7. Under the Virtual Machine Folder tab, expand the menus and select the VM_Folder folder. Click Next.

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STEP 8. Under the Disk Format tab leave the default option checked, Same format as source. Click Next.

STEP 9. Under Virtual machine details, use default values for the radio button, ensure that no checkboxes are checked. Specify 5 under Number of clones (due to time constraints you should explain we will limit the exercise to 5 VMs). Finally, pick a name prefix for the clones. You may explore the broker options (Citrix and VMware) but do not select any. Click Next.

STEP 10. Select the INFRASTRUCTURE_DS datastore for these new VMs and click Next. STEP 11. Review your selections and click Apply when ready. Go back if you need to make adjustments.

At this point, VSC will proceed to create the new Virtual Desktops. The Rapid Cloning Utility allows for the seamless creation of new VMs in VMware View and Citrix XenDesktop environments, leveraging a very comprehensive and painless provisioning wizard. For a handful of VMs, the provisioning process is very quick, however, you can proceed with the remaining demo tasks and go back to vCenter after the process has been completed.

The NetApp VSC Provisioning and Cloning plug-in, along with the Rapid Cloning Utility wizard, provides customers with the ability to rapidly provision, manage, import, and redeploy thousands of VMs. This plug-in leverages file and volume FlexClone technologies, to create hardware-assisted clones. It is tightly integrated into VMware vCenter and can automatically import VMs directly into VMware View 4.6 and manually into Citrix XenDesktop 5.0.

This concludes this demo activity.

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1.4 Provisioning New Storage Using the Virtual Storage Console (VSC)

KEY MESSAGE: NetApp’s Virtual Storage Console (VSC) is designed to save customers time, offload storage activity to the controller and reduce storage capacity requirements of VMware vCenter managed virtual infrastructures. The VSC can be used to provision new volumes (datastores) in a simple set of steps and it also can be used to configure and monitor storage efficiency features. The VSC is the recommended best practice for deploying VMware on NetApp. It's also a free product available on the NOW site at now.netapp.com.

When provisioning new storage, the VSC offers many features, including:

FC, FCoE, iSCSI & NFS datastores: o Create, clone, resize, and destroy. o Supports VMware vStorage APIs for Array Integration (VAAI) Full Copy & Block Zero.

Set multi-pathing policies for VMFS & NFS.

Secures access to storage. o LUN masking. o NFS exports.

Storage Efficiencies o Enable & Monitor data deduplication. o Enables hardware-based FlexClones of VMs & datastores.

Demonstration Notes

You are the IT administrator of a large financial institution. Recently, a new department was added to the organization and IT has been asked to new storage for them. You will use the Virtual Storage Console (VSC) to complete this task.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the VMware vSphere Client

shortcut and enter the IP and the credentials of the vCenter Server. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. In vCenter, navigate to Home > Inventory > Datastores, right-click on the FlexPod datacenter icon and then navigate to NetApp > Provisioning and Cloning > Provision datastore.

STEP 4. The wizard window will appear. Under Storage Controller details select NETAPP_FLEXPOD

for the Target Storage Controller. Click Next.

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STEP 5. For Datastore type, select NFS. Click Next.

STEP 6. Under Datastore details, enter 10 under size, ENGINEERING under Datastore name and pick aggr1 for Aggregate. Ensure that the Thin provision checkbox is checked. Click Next.

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STEP 7. Review the Summary page and click Apply.

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STEP 8. Review the settings for the new datastore created in vCenter.

A new volume for the Engineering department was provisioned effortlessly. As the IT lead, I could delegate this function to the storage administrator, which would translate into even more significant time savings that help my company’s bottom-line.

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In this last step, we will confirm how the VSC automatically enables deduplication for the newly provision datastores, in compliance with the best practices for FlexPod put forth by NetApp and Cisco.

In storage technology, deduplication essentially refers to the elimination of redundant data. In the deduplication process, duplicate data is deleted, leaving only one copy of the data to be stored. However, indexing of all data is still retained should that data ever be required. Deduplication is able to reduce the required storage capacity since only the unique data is stored.

STEP 9. In vCenter, right-click on the new ENGINEERING datastore and navigate to NetApp >

Provisioning and cloning > Deduplication management. Confirm that deduplication has been enabled for this volume.

Using NetApp’s Virtual Storage Console (VSC) customers can provision new datastores and volume in a matter of minutes. When NetApp storage is configured using VSC, it automatically makes sure that storage settings such as multipath settings for Fibre Channel, HBA timeouts, or NFS settings adhere to NetApp best practices. It also provides end-to-end troubleshooting should a connectivity problem arise.

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IMPORTANT: If you are following this demo script sequentially and you are NOT planning on showing task 1.5 Storage resizing using the Virtual Storage Console (VSC), please destroy this datastore at the end of this task. This will allow you to conduct additional demonstrations described later in the document. To do this, navigate to Home > Inventory > Datastores, right-click on the ENGINEERING datastore icon and then navigate to NetApp > Provisioning and Cloning > Destroy.

IMPORTANT: If you are using the Labgear infrastructure, please DO NOT DELETE OR MANIPULATE ANY OTHER DATASTORE but the ENGINEERING one. Doing so would crash your demo environment.

This concludes this demo activity.

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1.5 Storage Resizing Using the Virtual Storage Console (VSC)

KEY MESSAGE: NetApp’s Virtual Storage Console (VSC) is designed to save customers time, offload storage activity to the controller and reduce storage capacity requirements of VMware vCenter managed virtual infrastructures. The VSC can be used to provision new volumes (datastores) in a simple set of steps and it also can be used to configure and monitor storage efficiency features. The VSC is the recommended best practice for deploying VMware on NetApp. It's also a free product available on the NOW site.

VSC offers the ability to resize Fiber Channel, FCoE, iSCSI and NFS datastores.

Demonstration Notes

You are the IT administrator of a large financial institution. Recently, a new department was added to the organization and IT has been asked to increase the storage capacity originally allocated to this department. You will use the Virtual Storage Console (VSC) to complete this task.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the VMware vSphere Client

shortcut and enter the IP and the credentials of the vCenter Server. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. In vCenter, navigate to Home > Inventory > Datastores, right-click on the ENGINEERING datastore icon and then navigate to NetApp > Provisioning and Cloning > Resize.

STEP 4. Increase the datastore size to 12GB and click OK and Accept in the dialog window.

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STEP 5. Under the Datastores tab, verify the new volume size.

An existing volume for the Engineering department was resized effortlessly. As the IT lead, I could delegate this function to the storage administrator, which would translate into even more significant time savings that help my company’s bottom-line.

IMPORTANT: If you are following this demo script sequentially, please destroy this datastore at the end of this task. This will allow you to conduct additional demonstrations described later in the document. To do this, navigate to Home > Inventory > Datastores, right-click on the ENGINEERING datastore icon and then navigate to NetApp > Provisioning and Cloning > Destroy.

IMPORTANT: If you are using the Labgear infrastructure, please DO NOT DELETE OR MANIPULATE ANY OTHER DATASTORE but the ENGINEERING one. Doing so would crash your demo environment.

This concludes this demo activity.

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2. Simple System Administration and Management

This section shows how FlexPod, its components and features, provide the tools to guarantee an unmatched administration experience for the IT professionals in charge of the infrastructure.

DID YOU KNOW?

In an Forrester study commissioned by Cisco, the IT staff of the organizations interviewed on average spent 60% of their time on installation, management, and provisioning of their prior hardware environment. Migrating to UCS allowed them to decrease 50% of the group’s allocated time on tasks as previously stated.

2.1 Server and Chassis Administration with UCS Manager

KEY MESSAGE: UCS Manager provides simplicity through a hierarchical information model.

All the physical and logical components that comprise the Cisco Unified Computing System are represented in a hierarchical management information model referred to as a management information tree. Each node in the tree represents a managed object (or group of objects) that contains its configuration and operational state. Hierarchically organizing the management information reflects an intuitive containment of the objects. It also facilitates parallel and asynchronous management operations on individual managed objects and on subtrees of managed objects. End users can get a glimpse of this tree by examining the organization and labeling of the management information in the GUI.

Demonstration Notes You are the IT administrator of a large financial institution who has recently been introduced to the UCS platform. Even though you have been working with Server, LAN and SAN products for a long time, the Unified Fabric paradigm is new to you and you are interested in ways to manage it without spending countless hours in trying to learn a CLI or a scripting tool. In the following demonstration, we will show UCS Manager provides value by offering a simple way to administer the UCS infrastructure.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the Internet Explorer

shortcut labeled Cisco UCS Manager. This will open the UCS Manager webpage. STEP 3. Click on the Launch link and enter your access credentials when prompted. Refer to section IP

Addresses, Usernames and Passwords for the details. STEP 4. Click on the Servers tab in the left navigation page and select All in the filter drop-down. Take

a moment to describe the tree structure in UCSM and the hierarchical model that it employs.

With the model-driven framework, Cisco UCS Manager separates business logic from platform implementation. This approach lets programmers develop the business logic independent of the platform implementation, thus permitting more rapid support for new platforms. This approach also helps simplify software maintenance, since model logic errors should be easily distinguished from platform implementation errors. Additionally, troubleshooting and maintenance operations are simplified because natively verifying that a particular management operation has succeeded is easy to accomplish. Finally, this separation permits the insertion of a software layer that emulates the platform components. UCS Manager provides simplicity through a hierarchical information model.

This concludes this demo activity.

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2.2 Network Visibility with Data Center Network Manager (DCNM)

KEY MESSAGE: Cisco Data Center Network Manager (DCNM) optimizes the overall uptime and reliability of your data center infrastructure and helps improve business continuity, while providing a comprehensive administration experience. This advanced management product:

Automates provisioning of data center LAN and SAN elements

Proactively monitors the SAN and LAN, and detects performance degradation

Helps secure the data center network

Eases diagnosis and troubleshooting of data center outages

Simplifies operational management of virtualized data centers

Demonstration Notes

You are the Network administrator of a large financial institution who has recently been introduced to the UCS platform. Even though you have extensive experience with the Cisco switching portfolio and the Cisco IOS CLI, you are looking for simpler ways to manage the switching infrastructure. This demonstration will show how Data Center Network Manager (DCNM) can be used in virtualized environment to administer a key FlexPod component: the Nexus 1000V Distributed Virtual switch.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the Cisco DCNM-LAN

shortcut and enter username and password for the Data Center Network Manager. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. After login into DCNM, navigate to Interfaces > Port Profile.

In Cisco Nexus 1000V, port profiles are used to configure interfaces. A port profile can be assigned to multiple interfaces giving them all the same configuration. Changes to the port profile can be propagated automatically to the configuration of any interface assigned to it.

STEP 4. Navigate to Interfaces > Logical > Virtual Ethernet.

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This screens shows how vEthernet interfaces are created on the Cisco Nexus 1000V to represent virtual ports in use on the distributed virtual switch, making it easy for the network administrator to understand how Virtual Machines connect to the network.

vEthernet interfaces are mapped to connected ports by MAC address as well as DVPort number. When a server administrator changes the port profile assignment on a vNIC or hypervisor port, the same vEthernet interface is reused.

Cisco DCNM is designed to manage converged data center fabric and features. It provides data center operational dashboards and topology views, as well as:

Proactive and real-time operational monitoring of the network.

Historical performance and capacity trends of the data center network.

End-to-end path analytics for virtualized environments.

Comprehensive provisioning and monitoring of multihop FCoE deployments.

Simplified provisioning of important Cisco NX-OS innovations.

The Cisco Nexus 1000V Series provides a common management model for both physical and virtual network infrastructures through Cisco VN-Link technology that includes policy-based virtual machine connectivity, mobility of virtual machine security and network properties, and a non-disruptive operational model.

This concludes this demo activity.

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3. Uncompromised End User Experience

This section shows how FlexPod, its components and features, provide the tools to guarantee a positive application experience for end users.

DID YOU KNOW?

In a Forrester study commissioned by Cisco, many organizations interviewed stated that by using Cisco technology, they have been able to reduce the time-to-completion (production) of their applications for their business units, allowing end users to have access to applications faster. Additionally, End User Productivity Savings contributed 2% to the overall benefit. This cost represents an improvement in end user productivity when the number of planned and unplanned downtimes was reduced.

3.1 Network Persistence after a vMotion Event

IMPORTANT: This demonstration task is currently not available on the Labgear site.

IMPORTANT: This demonstration calls for a second blade server to be provisioned on the system beforehand. This server needs to meet the necessary connectivity requirements imposed by the vMotion feature. In this document, task 4.2 FlexPod Scalability – Server and Chassis illustrates a way in which this prerequisite can be met.

KEY MESSAGE: The Cisco Nexus 1000V allows policy to move with a virtual machine during live migration ensuring persistent network, security, and storage compliance resulting in improved business continuance, performance management, and end user experience. Operating inside the VMware ESX hypervisor, the Cisco Nexus 1000V Series supports Cisco VN-Link server virtualization technology to provide:

Policy-based virtual machine connectivity.

Mobile virtual machine security and network policy.

Non-disruptive operational model for server virtualization and networking teams. With the Cisco Nexus 1000V Series, you can have a consistent networking feature set and provisioning process all the way from the virtual machine access layer to the core of the data center network infrastructure.

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Demonstration Notes

You are the IT administrator of a large financial institution. You need to conduct maintenance work on a UCS server and chassis, which requires that you move several user desktops to another server/chassis. You are concerned that while doing so, user response times and overall utilization experience will be affected. You will conduct a vMotion event and demonstrate how the Nexus port profile serving that machine(s), maintains network state and uninterrupted connectivity during the live migration.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the VMware vSphere Client

shortcut and enter the IP and the credentials of the vCenter Server. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. Navigate to Home > Inventory > VMs and Templates and power on the first VM listed under No_Features.

STEP 4. Return to the management PC desktop and double-click on the Cisco DCNM-LAN shortcut and enter username and password for the Data Center Network Manager. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 5. Use vCenter to access the VM console and while on it, open a command prompt window and issue a continuous ping (ping a.b.c.d –t) to the IP address of the Nexus VSM. Refer to section IP Addresses, Usernames and Passwords for this IP address.

STEP 6. Return to DCNM and navigate to Interfaces > Logical > Virtual Ethernet and locate the VM you just started in the previous step.

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STEP 7. Select the Statistics on the bottom panel tab and then New Chart > Traffic Statistics Chart

in the top menu bar. STEP 8. On the lower right corner, click on Select Parameters and check In Bytes, Out Bytes, In

Packets and Out Packets. Click OK if a warning screen shows up.

STEP 9. Under Vethernet Traffic Statistics, select 30 secs frequency and click the Start button. After

a few moments a chart like the one shown below should start plotting on the screen.

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STEP 10. Return to your vSphere Client session and right click on the VM being tracked. Select Migrate and proceed to vMotion this VM to the other host available in the VMware cluster.

After the vMotion event is completed, the traffic statistics shown in DCNM vEthernet screen should remain constant and there should be minimal to no ICMP traffic loss reported on the command prompt screen of the VM console session. This demonstrates how Nexus 1000V maintains network traffic statistics even after a VM has moved between physical servers. This feature is unique to Nexus 1000V, a key component of the FlexPod solution.

Network and security policies defined in a port profile follow the virtual machine throughout its lifecycle, whether it is being migrated from one server to another, suspended, hibernated, or restarted. In addition to migrating the policy, the Cisco Nexus 1000V Series VSM moves the virtual machine’s network state. Virtual machines participating in traffic-monitoring activities can continue these activities uninterrupted by VMware vMotion operations.

Network persistence becomes particularly important if a VM is monitoring network traffic. Virtual machines participating in traffic-monitoring activities can continue these activities uninterrupted by VMware vMotion operations. When a specific port profile is updated, the Cisco Nexus 1000V Series automatically provides live updates to all the virtual ports using that same port profile.

This concludes this demo activity.

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3.2 NetApp Flash Cache

IMPORTANT: It is recommended that you power on all VM’s described in this step prior to the actual demonstration. This will allow the monitoring module of the Netapp Management Console (NMC) to plot the desired graphs, without your audience having to wait for the process to complete.

KEY MESSAGE: NetApp storage and I/O performance optimization technologies, Flash Cache and Deduplication, dramatically improve the VDI user experience by increasing system throughput and desktop response times.

Flash Cache speeds access to data through intelligent caching by caching recently read user data and NetApp metadata in the storage controller. No setup or ongoing administration is needed. Flash Cache main benefits are:

Effective for random read-intensive workloads, including databases, e-mail, file services, and more.

Reduce latency by a factor of 10 or greater compared to hard disk drives.

Increase I/O throughput when the disk subsystem is a performance bottleneck.

Lower your costs by using SATA drives with Flash Cache for important workloads.

Save power, cooling, and rack space by using fewer, larger hard disk drives. Watch a YouTube video showcasing these NetApp benefits:

http://youtu.be/dLiG3d8P0xA

Use Flash Cache modules to improve performance for workloads that are random read intensive such as file services, messaging, OLTP databases, and server/desktop virtualization. You can also use Flash Cache in combination with SATA drives for many workloads to increase storage capacity without compromising performance. You can configure up to 16TB of read cache in a storage system using Flash Cache cards. The ability to cache large quantities of active data makes Flash Cache cards effective across a broad set of workloads.

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Demonstration Notes

You are the IT administrator of a large financial institution. Recently, a new department was brought online and hundreds of new Virtual Machines had to be provisioned. Your end-users are reporting very high boot-up times, sluggish Windows performance and very slow application access. User satisfaction is extremely low. After doing some research, you have determined that the disk I/O performance is seriously compromised by a very high number of reads to the storage controller. You decide that this is a good opportunity to enable Flash Cache, in order to boost performance and improve the VDI user experience.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the VMware vSphere Client

shortcut and enter the IP and the credentials of the vCenter Server. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. Navigate to Home > Inventory > VMs and Templates and explore the two VM folders that have been pre-provisioned for this task.

The VMs in No_Features are stored in a volume that is not enabled for Flash Cache or deduplication, while the VMs in VM_Folder are associated with a datastore that does have these storage efficiency features enabled. We will see how the absence of these functionally impacts the IO performance and could be detrimental to our users’ experience.

STEP 4. On the Management PC desktop, double click on the NetApp Management Console shortcut

and enter the IP address, username and password of the Data Fabric Manager. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 5. On the top menu bar, click on Tasks > Manage Performance and then select View from the left side menu.

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STEP 6. Expand the vFiler menu for the vFiler assigned to your POD. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 7. You will see several volumes under your vFiler.

The volume called VFILERX_DS (―X‖ corresponds to our POD number) has Flash Cache and deduplication enabled. This volume corresponds to the INFRASTRUCTURE_DS datastore in vCenter. The volume called VFILERX_DS2 (―X‖ corresponds to our POD number) has Flash Cache and deduplication disabled. This volume corresponds to the DEMO_VOLUME datastore in vCenter.

STEP 8. Click on the volume that has all storage efficiency features disabled. On the right navigation

pane, select Volume Latency View from the Available views menu. STEP 9. Select 1-UP fro the bottom menu and drag the NFS Latency by Optype option into the

navigation view. Change the range value to 1 hour. If you want, you can display the measured value names by selecting Show Legend.

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In idle state, the average NFS latency (read/write) for this volume is negligible. We will measure the impact of a boot storm by having 10 hosts come online at the same time.

STEP 10. Back on vCenter, click on the No_Features folder and select the Virtual Machine tab on the

right pane view. STEP 11. Click on the first VM and then use the “Shift + Down Arrow” to select all VMs in the folder.

Right-click on your selection and power on all these Virtual Machines.

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STEP 12. Back on the NetApp Management Console, monitor the NFS Latency by Optype while this

simulated boot storm takes place. Make note of the values recorded by the graph on the screen.

IMPORTANT: You will need to wait a few minutes for the graph to plot the near real-time performance monitoring of the NFS Latency. It is recommended that you power on all VM’s described in this step prior to the actual demonstration. This will allow the monitoring module of the Netapp Management Console (NMC) to plot the desired graphs, without your audience having to wait for the process to complete.

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During this boot storm, the NFS read latency climbed from basically zero to a much higher value (approx. 8 msec, as shown in the graph), and oscillated around that value for the time it took to boot all VMs and get to the Windows login screen (approx. 2 minutes), only to stabilize later. In an environment with hundreds, or even thousands of VM’s, where many of them can come online simultaneously, the time it would take for all users to log into their virtual desktops would be unacceptable. We need to resolve this situation and Flash Cache is the best option for the job.

STEP 13. In the NetApp Management Console, click on the volume that has all storage efficiency

features enabled. On the right navigation pane, select Volume Latency View from the Available views menu.

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STEP 14. Select 1-UP fro the bottom menu and drag the NFS Latency by Optype option into the navigation view. Change the range value to 1 hour. If you want, you can display the measured value names by selecting Show Legend.

This volume hosts other VM’s (like vCenter and the Nexus VSM), which is why the NFS Latency graph does show discernable activity, although still very low.

STEP 15. In vCenter, click on the VM_Folder folder and select the Virtual Machine tab on the right pane

view. STEP 16. Click on the first VM and then use the “Shift + Down Arrow” to select all VMs in the folder.

Right-click on your selection and power on all these Virtual Machines.

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STEP 17. Back on the NetApp Management Console, monitor the NFS Latency by Optype while this simulated boot storm takes place. Make note of the values recorded by the graph on the screen.

IMPORTANT: You will need to wait a few minutes for the graph to plot the near real-time performance monitoring of the NFS Latency. It is recommended that you power on all VM’s described in this step prior to the actual demonstration. This will allow the monitoring module of the Netapp Management Console (NMC) to plot the desired graphs, without your audience having to wait for the process to complete.

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During this boot storm, the NFS read latency climbed to a much higher value (approx. 1.6 msec), but this value is significantly lower than the previous case and represents an 80% reduction in latency, comparatively. It took approximately 1 minute from power-on to login screen on the Virtual Desktops, which means a 50% reduction in user waiting time. The effect that Flash Cache can have over the system usability is evident. My users are better served and my infrastructure better utilized, since Flash Cache speeds access to data through intelligent caching of recently read user data in the storage controller, a situation that is common in a VDI environment (common underlying data and an intensive read workload profile).

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With Flash Cache you can:

Increase I/O throughput by up to 75%.

Use up to 75% fewer disk drives without compromising performance.

Increase e-mail users by up to 67% without adding disk drives.

This concludes this demo activity.

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3.3 Desktop Re-deployment Using the Virtual Storage Console (VSC)

KEY MESSAGE: NetApp VSC gives administrators the ability to patch or update template VMs and redeploy virtual machines based off the original template, in a quick and efficient manner. When desktops or servers are deployed for the first time, VSC will track and maintain the relationship between the desktop and the baseline template. Then, when requested, the administrator can redeploy clones for one or all of the virtual machines that were originally created from the baseline.

The use cases for redeploy include but are not limited to:

Redeploy after applying Windows patches to the VMs baseline.

Redeploy after upgrading or installing new software to the VMs baseline.

Redeploy when end user calls helpdesk with issues and providing fresh VM would most easily solve user issues.

This model of deployment and redeployment works only when end-user data is not stored on a local drive.

Demonstration Notes

You are the IT administrator of a large financial institution. Recently you installed several software updates and patches, and made changes to the baseline template virtual machine. You will now use the VSC to quickly update the users’ desktops in an efficient and secure manner.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the VMware vSphere Client

shortcut and enter the IP and the credentials of the vCenter Server. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. Navigate to Home > NetApp > Provisioning and Cloning and select the Re-deploy option (accept any certificate that might show up).

STEP 4. Select the Golden_Image from the list of Baselines and lick on Re-deploy.

STEP 5. Select the all VMs in VM_Folder and click Next.

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STEP 6. Select Use current settings and click Next.

STEP 7. Review the changes in the Summary screen and click Apply. Click OK when the following dialog box appears.

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In just a few minutes, an administrator can apply bulk changes to the users’ desktop, which maximizes operational efficiencies, reduces downtime and delivers high customer satisfaction.

VSC redeploy uses NetApp FlexClone to create near instantaneous clones of the reference image file while not disturbing the virtual machine configuration information. This demonstrates the uncompromised user experience provided by the FlexPod solution.

This concludes this demo activity.

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4. Reducing Total Cost of Ownership (TCO)

This section covers several features that demonstrate how the shared IT infrastructure at the core of FlexPod helps you to maximize efficiency and decrease costs through optimized asset utilization.

DID YOU KNOW?

In a Forrester study commissioned by Cisco, interviewed organizations that adopted Cisco technologies reduced the total amount of physical hardware while they increased their computing power. Retaining the same data center space while increasing computing power and reducing power and cooling costs was an important benefit to these customers. It eliminated the need to consider expansion to another location on-premises or an outside location.

4.1 Storage Deduplication

KEY MESSAGE: NetApp Storage Deduplication results in measurable cost and management benefits.

NetApp deduplication combines the benefits of granularity, performance, and resiliency to provide you with a significant advantage in the race to provide for ever-increasing storage capacity demands. NetApp deduplication is a key component of NetApp’s storage efficiency technologies, which enable users to store the maximum amount of data for the lowest possible cost. Watch a YouTube video showcasing NetApp’s Deduplication:

http://youtu.be/b0B-UFV_qro

NetApp deduplication is free – built into Data ONTAP – and is an out-of-band, scheduled process that removes duplicate 4KB blocks of data from a volume, leaving behind a pointer to the identical block. Data can be ―deduped‖ regardless of the protocol being used to access it (CIFS, NFS, iSCSI, FC) or the type of disk (SATA, SAS, FC, or 3rd party disk via V-series) on which it is housed. Deduplication rates of 85% or more have been observed for some data types (e.g. VMware images, VDI desktops, backup sets); actual dedupe rates will vary from customer to customer.

Demonstration Notes

You are the IT administrator of a large financial institution. Recently, a new department was brought online and hundreds of new Virtual Machines had to be provisioned. Since all these Virtual Desktops are based on a Golden Image, they share the same disk characteristics. You will make use of the NetApp deduplication feature to optimize your storage resource utilization.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the VMware vSphere Client

shortcut and enter the IP and the credentials of the vCenter Server. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. In vCenter, navigate to Home > Inventory > VMs and Templates. Notice the two folders, No_Features and VM_Folder. Each one contains 10 pre-provisioned Virtual Desktops, all derived from a pre-defined Golden Image.

STEP 4.

In order to save time and make for a more agile, interesting demo, we have pre-provisioned 20 Virtual Desktops. All VMs in No_Features, are stored in a volume that has deduplication turned off, while 10 other VMs with the exact same characteristics (VM_Folder) are mapped to a volume that has deduplication turned on.

STEP 5. In vCenter, navigate to Home > Inventory > Datastores. Select the DEMO_VOLUME

datastore, which has deduplication turned OFF and then click on the Performance tab. At the same time, right click on the datastore in question and navigate to NetApp > Provisioning and Cloning > Deduplication management. You should see something like the figure below. Make note of the Virtual Disk storage utilization.

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The Used line is measuring storage utilization on this volume. Considering we just have a handful of desktops, the utilization is to high and definitely inefficient.

STEP 6. In vCenter, navigate to Home > Inventory > Datastores. Select the INFRASTRUCTURE_DS

datastore, which has deduplication turned ON and then click on the Performance tab. At the same time, right click on the datastore in question and navigate to NetApp > Provisioning and Cloning > Deduplication management. You should see something like the figure below. Make note of the Virtual Disk storage utilization.

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Even though both volumes are hosting approximately the same amount of Virtual Machines, all with the same characteristics, the total Virtual Disk utilization (Used graph line) differs greatly between them due to the use of deduplication. A more accurate representation of the impact of these storage savings technologies can be obtained via NetApp’s VSC Plugin for vCenter, which we will demonstrate in the following steps.

STEP 7. In vCenter, navigate to Home > Solution and Applications > NetApp. On the left hand side,

click on the Monitoring and Host Configuration tab and select Storage Details – NAS. Compare the Deduplication metrics of both the DEMO_VOLUME and the INFRASTRUCTURE_DS datastores, which have deduplication turned off and on respectively.

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NetApp Storage Deduplication result is measurable cost and management benefits. Deduplication utilizes minimal system resources - primary data, backup data, and archival data can all be deduplicated with minimal impact on data center operations.

This concludes this demo activity.

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4.2 FlexPod Scalability – Server and Chassis

IMPORTANT: This demonstration is currently not available on the Labgear site.

IMPORTANT: The steps in this demonstration are the same as in task 1.2, Provisioning a new blade from a Service Template. Task 1.2 focuses on rapid provisioning of new resources, while this task emphasizes how a server sitting on a different chassis can be added in order to scale the capacity of a FlexPod deployment. It is a good idea to cover both benefits in one single demonstration, in order to save time and effort.

IMPORTANT: The process of assigning a Service Profile to a physical server takes approximately 20 minutes. It is recommended that after assigning the Service Profile, you continue to cover other aspects of the demonstration while the process completes.

KEY MESSAGE: FlexPod configurations can be right-sized up or out, and then duplicated in modular fashion to fit your specific organizational needs. FlexPod can scale up for greater performance and capacity or it can scale out for environments that need consistent, multiple deployments. FlexPod is a baseline configuration, but also has the flexibility to be sized and optimized to accommodate many different use cases.

One Cisco UCS Manager instance can manage two Cisco UCS 6100 Series Fabric Interconnects, 40 Cisco UCS 5100 Series Chassis, 80 Cisco UCS 2100 Series Fabric Extenders, and hundreds of Cisco UCS B-Series Blade Servers. Cisco UCS Manager automatically discovers devices that are added, moved, or removed from the system; adds them to its inventory; and applies service profile configurations as appropriate.

Demonstration Notes

You are the IT administrator of a large financial institution. You need to add a new server to the infrastructure in order to support additional desktops and users. You will use UCS Manager to quickly provision incremental compute resources, thus optimizing the operational costs of the infrastructure by accelerating time-to-provision.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the Internet Explorer

shortcut labeled Cisco UCS Manager. This will open the UCS Manager webpage. STEP 3. Click on the Launch link and enter your access credentials when prompted. Refer to section IP

Addresses, Usernames and Passwords for the details.

IMPORTANT: In the following steps, ―X‖ represents the POD number assigned to you, if you are using the Labgear resources.

STEP 4. Click on the Server tab in the left pane and navigate to Servers > Service Profile Templates

> root > Sub-Organizations > DCV > Sub-Organizations > VDI-X > Service Template VDI-X-TEMPLATE-1.

STEP 5. Click on Create Service Profiles From Template. STEP 6. Use the following name for your Service Profile: VDI-X-SP-A. Since you will be creating only

one Service Profile, change the Number to 1.

IMPORTANT: Since the steps in this demonstration are the same as in task 1.2, Provisioning a new blade from a Service Template, you may need to use a different name for this profile if you are executing these tasks separately.

STEP 7. Navigate to Servers > Service Profiles > root > Sub-Organizations > DCV > Sub-

Organizations > VDI-X. Notice how a new Service Profile names VDI-X-SPA2 has been added to the system.

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STEP 8. Right click on the new Service Profile and click on Associate with Server Pool. STEP 9. If a server is available in the pool, the service profile will be associated with a blade and you

can proceed to boot it up.

IMPORTANT: The process of assigning a Service Profile to a physical server takes approximately 20 minutes. It is recommended that after assigning the Service Profile, you continue to cover other aspects of the demonstration while the process completes.

By browsing the second chassis in UCSM, we can verify that the server we just provisioned is installed on a separate chassis, previously discovered by UCSM in an automatic manner.

A single Cisco UCS instance will support multiple chassis and their servers, all of which are administered through one Cisco UCS Manager. All devices in a Cisco UCS instance remain under a single management domain, which remains highly available through the use of redundant components. This capability is essential in the FlexPod reference architecture. FlexPod can scale up for greater performance and capacity or it can scale out for environments that need consistent, multiple deployments. FlexPod is a baseline configuration, but also has the flexibility to be sized and optimized to accommodate many different use cases.

This concludes this demo activity.

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5. Security and Compliance

This section illustrates how the FlexPod architecture offers network and application segregation capabilities that deliver the security and efficiency of a shared IT infrastructure, enabling isolated landscapes for a variety of use cases.

DID YOU KNOW?

As of June 2011, FlexPod, which is built upon the Enhanced Secure Multi-Tenancy (ESMT) architecture from Cisco, VMware, and NetApp, has been confirmed to facilitate compliance with version 2.0 of the Payment Card Industry Data Security Standard. The PCI DSS is administered and managed by the PCI SSC, an independent body that was created by the major payment card brands (such as Visa, MasterCard, American Express, Discover and JCB).

5.1 Nexus 1000v Port Profiles

KEY MESSAGE: As one of the critical components of the FlexPod architecture, Nexus 1000v offers extended security capabilities with an unmatched level of granularity and control. The key component that enables these capabilities is known as a port profile. A port profile is a collection of interface-level configuration commands that are combined to create a complete network policy. Port profiles are not static entities but dynamic policies that can change, as network needs change. Changes to active port profiles are applied to each switch port that is using the profile. This simplifies the process of applying new network policies or changing an existing policy.

Port profiles are created on the VSM and propagated to VMware vCenter Server as VMware port groups using the VMware VIM API. After propagation, a port profile appears within VMware vSphere Client and is available to apply to the vNICs on a virtual machine. When a newly provisioned virtual machine is powered on, a vEthernet interface is created on the Cisco Nexus 1000V for each of the virtual machine vNICs. The vEthernet inherits the definitions in the selected port profile.

Demonstration Notes

You are the IT administrator of a large financial institution. Recently, a new department was brought online and hundreds of new Virtual Machines had to be provisioned. Security regulations stipulate that none of these VMs have access to infrastructure administration pages (such as vCenter, Nexus VSM, etc.). You will make changes to the port profile associated with this group of VMs in order to apply a security policy across the board.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the VMware vSphere Client

shortcut and enter the IP of the vCenter Server. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 3. Enter the username and password for vCenter. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 4. In vCenter, navigate to Home > Inventory > VMs and Templates, right-click on any VM in the VM_Folder folder and select Open Console (if the VM is powered off, proceed to power it on).

STEP 5. Inside the VM console, open a command prompt window and try to ping the IP address of the Nexus VSM. Refer to section IP Addresses, Usernames and Passwords for the details. The operation should succeed.

STEP 11. From the management PC, double-click on the Cisco DCNM-LAN shortcut and enter username and password for the Data Center Network Manager. Refer to section IP Addresses, Usernames and Passwords for the details.

STEP 12. After login into DCNM, navigate to Security > Access Control > IPv4 ACL and expand the Nexus-VDI-VSM-1 tree on the right hand side. Inspect the pre-configured access list you will use in this exercise.

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We will apply this access list to the port profile to which this VM group (VM_Folder) is assigned, VMTRAFFIC in order to comply with the security requirements of my organization.

STEP 13. In DCNM, navigate to Interfaces > Port Profiles. Select VMTRAFFIC on the right and then

click on Features in the bottom panel. STEP 14. Under Incoming IPv4 Traffic, select the ACL and click OK.

STEP 15. Return to the VM Console and refresh try the ping operation to the Nexus VSM again. Notice how ICMP access is now restricted.

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With the Nexus 1000V Port Profiles, virtualization administrators can access predefined network policy that follows virtual machines to ensure proper connectivity, saving valuable time to focus on virtual machine administration. This comprehensive set of capabilities helps you to deploy server virtualization securely and according to the policies established by your organization.

Network and security policies defined in the Port Profile follow the virtual machine throughout its lifecycle whether it is being migrated from one server to another, suspended, hibernated, or restarted. In addition to migrating the policy, the VSM also moves the virtual machine's network state, such as the port counters and flow statistics. With the ability to migrate network and security policies through VMware vMotion, regulatory compliance is much easier to enforce with the Cisco Nexus 1000V Series, because the security policy is defined in the same way as physical servers and constantly enforced by the switch.

This concludes this demo activity.

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5.2 Role Based Access Control (RBAC) with UCS Manager

KEY MESSAGE: UCS Manager provides security through a comprehensive user management strategy.

Role-Based Access Control (RBAC) is a method of restricting or authorizing system access for users based on user roles and locales. A role defines the privileges of a user in the system and the locale defines the organizations (domains) that a user is allowed access. Because users are not directly assigned privileges, management of individual user privileges is simply a matter of assigning the appropriate roles and locales.

User accounts are used to access the system. Up to 48 user accounts can be configured in each Cisco UCS instance. Each user account must have a unique username and password. A user account can be set with a SSH public key. The public key can be set in either of the two formats: OpenSSH and SECSH. Additionally, a Cisco UCS instance can be configured to use remote authentication with LDAP, RADIUS, or TACACS+.

Demonstration Notes

You are the IT administrator of a large financial institution. Your Network Operations Center (NOC) needs access to the events, alarms and configuration of the VDI-1 sub-organization in UCSM. In the following demonstration, we will show how UCS Manager’ Role Based Access Control (RBAC) feature provides a simple way to tier and restrict the administration rights over the UCS infrastructure. We will create log into UCSM with a pre-defined user that can has read only access to the system.

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Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. Once you have logged into your management PC, double-click on the Internet Explorer

shortcut labeled Cisco UCS Manager. This will open the UCS Manager webpage. STEP 3. Click on the Launch link and enter the UCSM READ-ONLY access credentials when

prompted. Refer to section IP Addresses, Usernames and Passwords for the details.

IMPORTANT: In the following steps, ―X‖ represents the POD number assigned to you, if you are using the Labgear resources.

STEP 4. Click on the Server tab in the left pane and navigate to Servers > Service Profiles > root >

Sub-Organizations > DCV > Sub-Organizations > VDI-X > Service Template VDI-X-SP-A1.

Notice how the options that were available in previous tasks are grayed out now.

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UCS Manager is designed to allow an organization to provision and manage its business processes, compliance requirements and security considerations following the policies that define it. UCS provides very comprehensive Role Based Access Control (RBAC) tools to enforce these organizational policies, and not the opposite, which is when the IT infrastructure defines how a business should be operated.

We have provided our NOC with a solution to their request without compromising the system integrity or security. This read-only access profile grants visibility into the system configuration, but with no privileges to modify the system configuration.

This concludes this demo activity.

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5.3 Storage Virtualization: vFilers and IP Spaces – NetApp Multistore

KEY MESSAGE: NetApp MultiStore and IPspaces collaboratively enable secure network and storage resource segmentation by virtualizing the physical storage controller and its resources into virtual storage controllers.

NetApp MultiStore is a feature that enables the ―virtualization‖ of the physical storage controller into virtual storage controllers called ―vFilers‖. IPspaces is a feature that allows vFiler units to exist within their own routing domain thereby simplifying IP address schemes.

With MultiStore licensed, each physical storage controller can support up to 64 vFilers dependent upon platform. Each vFiler contains it’s own configuration files, owns it’s own IP Addresses and can be tied to a single or multiple VLANs through the use of IPspaces. Additionally, a tenant admin can issue commands against a vFiler without having to provide root access to the storage system. Demonstration Notes

You are the IT administrator of a large financial institution and have recently been asked to supply storage resources to a department in charge of confidential government transactions. You will leverage NetApp MultiStore and IPspaces in order to ensure this storage is safely and securely segmented on the shared physical storage controller.

Demonstration Steps STEP 1. Connect to your Demonstration POD following the instructions in the Accessing your POD

section. STEP 2. On the Management PC desktop, double click on the NetApp Management Console shortcut

and login using the information for NetApp Management Console (Simulator) found on the IP Addresses, Usernames and Passwords section.

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STEP 3. On the top menu bar navigate to Tasks > Manage Data and then select Hosts > vFiler Units from the menu on the left.

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STEP 4. Click Add and then Next once the Add vFiler Unit Wizard opens. STEP 5. Enter Department_A for the Name field and Department_A for the IPspace field. Select the

NFS checkbox and click Next.

IPspaces enable DepartmentX to have and maintain their own separate routing ―domain‖ or routing table. This feature effectively allows multiple ―Tenants‖ to, if necessary, have the same IP subnetting or address scheme, without causing network issues. Therefore, you don’t have to dictate IP schemes; customers can leverage their existing IP Addresses. STEP 6. Choose Select a storage system and ensure the NETAPP-FLEXPOD simulator is selected.

Click Next.

STEP 7. Choose Create a vFiler unit and click Next. STEP 8. Enter 10.1.200.200 under IP Address, and click Next.

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STEP 9. Review the summary and click Finish.

STEP 10. Once complete, the vFiler should show in the list under Hosts > vFiler Units.

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At this point, the vCenter administrator can create volumes under this new vFiler and mount the shares/datastores accordingly. We won’t show this in this demonstration, as it has been covered in other steps within this script.

Once vFilers are created, additional volumes and network interfaces can be added as resources to vFilers. One thing to note is that only the physical storage controller admin can add resources, individual tenants can not use more storage than they are allocated. Volumes and datastores can be provisioned and added to the DepartmentX vFiler using the Virtual Storage Console (VSC) in vCenter. MultiStore provides secure multi-tenancy capabilities, by maintaining separation and security of shared storage infrastructure and network resources. Additionally, Multistore allows you to:

Host multiple customers and/or departments on a single Data ONTAP storage system.

Consolidate many file servers, thus reducing cost and increasing staff productivity.

Perform simple and fast data migration.

Simplify your disaster recovery strategy.

This concludes this demo activity.

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CLOSING REMARKS AND RECOMMENDATIONS

What Makes for a Good Demo? You probably noticed that very few configuration steps are included with this script; it is mostly ―show and tell‖. Try to keep configuration tasks to a minimum, especially those that require Command Line Interface (CLI). Even if you are presenting to a technical audience, you should try to convey your ideas using plain language. Never forget to go back and reference the business value of the solution, which is highlighted at the beginning of each demonstration. Remember, you are trying to educate your customer, but this is NOT a training exercise. Your goal is to close a deal or uncover a potential opportunities. Your chances of success will be greatly improved if your delivery is succinct, prescriptive and clear. “The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.” - William Arthur Ward

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ADDITIONAL RESOURCES

UCS Tools:

NEW: Executive Business Case for UCS Basic and Advanced R2 TCO/ROI Advisors. This Executive Business is automatically generated and cuts to the chase in two pages, for use with customers that only have time for the highlights. It is a great addition to the existing report portfolio with includes:

Executive Summary Presentation, an automatically generated Power Point deck.

Cisco UCS TCO/ROI Analysis Business Case, a word doc that is auto-generated and approximately 8 to 10 pages depending on the analysis.

Cisco UCS Design, Features & Benefits Overview. NEW: Channel Partners Dedicated UCS TCO/ROI page. The site includes registration and access links to our Advisor site, as well as

Tool overviews and Quick tips,

On-demand trainings, and

New enhancement overviews

You can find these new resources on: Cisco Community, Partners UCS page: https://communities.cisco.com/community/partner Sub-Communities: Data Center > Products and Technologies > Unified Computing Look in SELLING, for “Cisco UCS TCO/ROI Tools, Training, and Reference”. Direct link: https://communities.cisco.com/docs/DOC-25880

Other UCS Demonstration Resources:

communities.cisco.com/docs/DOC-23693

Partner Education Connection (PEC):

www.cisco.com/go/pec Data Center and Virtualization Partner Training Newsletter:

Send an email with the word ―Subscribe‖ in the subject line to: [email protected] Imagine Virtually Anything (IVA), Cisco-NetApp-VMware alliance:

www.imaginevirtuallyanything.com

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Cisco Career Certifications:

www.cisco.com/go/certification NetApp University:

www.netapp.com/us/support/university/ VMware Certifications:

mylearn.vmware.com/portals/certification/

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WHERE TO GO FOR HELP

For questions and comments about this document, please refer to the FlexPod Community Site at: www.cisco.com/go/flexpod Or contact the author:

Marcos Hernandez [email protected] Data Center Solutions Architect, CCIE#8283 Cisco Systems

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APPENDIX A – FACTS AND ADDITIONAL TALKING POINTS The following is a series of facts that will help you support your demonstration and highlight the advantage of the combined Cisco/NetApp FlexPod Solution:

IDC White Paper: Accelerating Converged Infrastructure with the FlexPod Datacenter Solution

In this White Paper, IDC investigates the transformation of IT delivery in the datacenter and the emerging role of pretested solutions that focus on unified, shared infrastructure. The paper focuses on the advent of converged infrastructure solutions that simplify the deployment and management of virtualized environments spanning server, storage, and networking components. The paper then takes a closer look at the FlexPod datacenter solution offered by NetApp and Cisco, with a focus on the VMware vSphere

design configuration. Access the white paper here: IDC FlexPod whitepaper.

The Success of UCS

Since its inception in 2009, UCS has seen tremendous growth, market acceptance and account penetration. These are some of the accolades achieved by the UCS Product Family:

Thanks to UCS, Cisco is #2 in Blade Servers sales in North America according to IDC with a current $1.1B run, so slightly over 20% of that market.

Read a commissioned study conducted by Forrester Consulting, The Total Economic Impact Of Cisco Unified Computing System. An outstanding paper analyzing the TCO/ROI benefit of UCS. Forrester interviewed 5 existing UCS customers to develop a representative ―composite‖ business. This very compelling and detailed analysis illustrates UCS advantages on:

o Networking and Administrative cost reductions; o Power / Cooling and Space saving; as well as, o Refresh cost avoidance

The study documents Cisco UCS with 3-year risk adjusted returns of:

o 177% ROI o 4 month Payback Period o $1,345,000 Total Present Value Benefits o $859,644 Net Present Value

Direct Link - http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns944/total_economic_impact_forrester_research.pdf

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Discover how Cisco UCS delivers meaningful Business Advantages that address the top concerns of senior executives and IT managers – to economically and effectively deliver fast, flexible and scalable IT resources. This paper describes the holistic approach that Cisco UCS takes which enables data centers to harness the power of their infrastructure at a moment's notice and respond quickly to the demands of an ever-changing marketplace. The areas of IT manager concern below are covered with UCS value statements, how UCS delivers and proof points:

o Management Complexity. o Capacity planning, system refresh and integration. o Delivering application performance. o Management of virtualized environments. o Lifecycle management and, o Server sprawl and environmental factors.

Direct Link http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns944/business_delivered_cisco_ucs.pdf

The Success of NetApp

NetApp is a large, publicly held company, with over $5 billion in revenue and over 11000 employees worldwide. NetApp is a recognized leader and innovator in the storage industry. NetApp is #2 in Global FAS revenue market share according to IDC. Gartner’s Magic Quadrant repeatedly ranks NetApp in the upper right-hand leader’s quadrant for high end and mid-range modular disk arrays while in Gartner’s NAS magic quadrant NetApp is identified as the clear leader. 2011 marked the second year in a row Storage Magazine readers have voted NetApp the #1 vendor of enterprise arrays in their annual storage quality award survey. Readers selected NetApp as the best in product quality, features, technical support, customer satisfaction, and for having a knowledgeable sales force.

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CIO Magazine’s 2010 Vendor Value survey asked customers which IT vendors had the highest impact on strategic value measurements – increasing revenue, solving business problems, and lowering cost. Our customers have voted us in the number 2 position overall after our excellent partner Cisco, ahead even of full service giants like IBM, HP, way ahead of any of our competitors. Clearly, ―it’s just storage‖ is not the way our customers feel – they have experienced first had the impact the right storage decision can have on the business. Check out the full CIO vendor report: http://www.cioinsight.com/c/a/Research/2010-Vendor-Value-Ratings-273058 Like Cisco, NetApp has a company culture that strongly emphasizes initiative, innovation, integrity and above all, commitment to the customer. This attitude makes it a great place to work as well. We attract and retain the industry’s best people with a culture repeatedly acknowledged in Fortune Magazine’s list of “Best Companies to Work For”.

Already, more than 1 billion consumers receive cloud services built on a NetApp foundation. The benefits to our customers are compelling. We guaranteed 50% less storage when deploying Server and Desktop Virtualization on NetApp and our customers typically …

Reduce their data center footprint by 50%

Boost storage utilization by 200% and storage system performance by up to 400%

Achieve up to 166% ROI as a result of data center transformation

6.37

6.45

6.53

6.53

6.61

6.71

HP

3PAR

IBM

EMC

Hitachi

NetApp

Overall Rankings: Enterprise Arrays

Storage Magazine: Vol. 10 No 1, March 2011, ―Quality Awards: Enterprise Storage‖

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Deploy new applications: hours or days

Provision: minutes

Deploy new database copy: minutes

Backup & Recovery: minutes

What’s more, we have customers that manage ~2PB per FTE.

The Success of the Nexus Product Family

During Cisco’s Fiscal Year 2011 (which ended in August 2011), Nexus switches accomplished these impressive metrics:

Bookings: Crossed the $1B bookings mark

N2000: 1GE N2000 crossed 100000 chassis mark.

N5000: crossed 50000 chassis mark.

Nexus 5000/2000: 74% Y/Y growth; 29.6% Q/Q growth

Your Own Story Here

Whether you are a Distributor, a Partner or a Reseller, don’t forget to mention your own success stories, the value you bring to the table and why customers should choose you over your competition.

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APPENDIX B - TROUBLESHOOTING TIPS

The following section explains how to correct the most common problems that will occasionally show up

on the Labgear demo infrastructure:

Labgear access: Unable to access the Labgear site

Labgear access is only granted for a finite amount of time. Please ensure that you are accessing the site during your allotted slot. Visit the Where to go for help section in this document for instructions on how to request assistance in case of problems.

Labgear access: RDP session will not launch

You need to ensure that you are using the recommended Internet Explorer version and that you meet the minimum prerequisites to access the Labgear interface. Refer to the section Accessing your POD for additional information.

vCenter: Virtual Machine Console returns a black/blank screen

This problem is related to the resolution and color depth of the display over an RDP session. Closing the VM console and re-launching it (sometimes a few times), will correct the situation.

Virtual Storage Console (VSC): Launching some VSC menus returns a blank screen

To correct this situation, close vCenter and re-open it. If prompted, accept the SSL certificate that will be presented by the VSC plug-in.

NetApp Management Console (NMC): NMC actions are very sluggish

The fact that the NMC is being accessed over an RDP session means that under some circumstances the response time will be very high. You need to ensure that you are accessing the Labgear site from a location with enough bandwidth. This should help the user experience when interacting with the NMC.

NetApp Management Console (NMC): Unable to create a vFiler

If you are unable to create a vFiler from the Manage Data menu in the NMC, ensure that there is enough disk space available in the aggregate 1 (aggr1). If necessary, access vCenter and use the VSC to destroy any volume associated with the NETAPP-FLEXPOD controller. Warning: Do not destroy the volumes associated with your production lab vFiler. Doing so would require you to contact the Labgear administrator to re-launch your demo POD.

Data Center Network Manager (DCNM): Unable to connect to DCNM LAN Server

If you experience issues connecting to DCNM from the Management PC, open a VM Console session to the DCNM VM in vCenter, go to Start > Programs > DCNM Server and click on Start DCNM Server. If the service fails to start, go to Start > Administrative Tools > Services and start the Secondary Logon Service. After you have done that, try to start the DCNM Server service one more time.

Using Infrastructure VM Snaphots

Each Infrastructure VM has an associated snapshot called DEMO_START, which captures a working, good known state. Revert to that snapshot if you experience problems and are pressed for time.

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APPENDIX C – BUILDING YOUR OWN DEMO INFRASTRUCTURE In this section, we list the required information that can help you build your own demo environment, in order to comply with the procedures listed under each demo task. Doing this will allow you to use this document with only minor modifications.

High Level Topology

The figure below illustrates the basic reference topology used in the demo environment, which served as a guide to create this document:

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Software Packages and Software Versions

A Management Workstation, from which all of the demo activities are conducted, must be prepared with the following software packages and versions:

Software Version License Required Download Location

Windows Operating System Windows 7

64-bit Yes N/A

VMware vSphere Client vSphere 4.1 Yes (Enterprise Plus) www.vmware.com

NetApp Data Fabric Manager/Operations Manager

(DFM) 4.0.2 (Win32) Yes (contact NetApp) www.netapp.com

NetApp Management Console (NMC)

4.0.2 (Win32) Yes (same as DFM) Downloadable from

within DFM

Cisco Data Center Network Manager (DCNM)

5.2 Yes (free) www.cisco.com/go/dcnm

Cisco UCS Manager (UCSM) 1.4.X No www.cisco.com/go/ucs

Putty SSH Console N/A No www.putty.org

On the FlexPod side, the following components are used:

Software Version License Required Download Location

vSphere vCenter Server (VM or standalone)

vSphere 4.1 Yes (Enterprise Plus) www.vmware.com vSphere 4.1 Yes (Enterprise Plus) www.vmware.com

NetApp Virtual Storage Console (VSC)

2.1 No www.netapp.com

NetApp Simulator in 7-mode and Feature Licenses

8.0.1 Yes

(Included with SIMBOX download)

www.netapp.com

Nexus 1000V 4.2.1(SV1)4a Yes www.cisco.com/go/nexus

Virtual Desktop VM (Windows Golden Image)

Windows XP or Windows 7

Yes N/A

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Deployment Instructions

Please follow these recommendations when deploying your infrastructure, in order to match the instructions covered throughout this document: Windows Software You should procure all the necessary Windows OS (Server and Client) required by some of the individual components of this demonstration (management station, vCenter, Golden Image, etc.). Management PC A Windows 7 64-bit workstation is required to run all the necessary software used in the demonstration. You should ensure that this station has full IP connectivity (no firewall) to the NetApp FAS controller and the NetApp simulator (SIMBOX). A network interface in the same layer-2 domain as the NetApp devices is preferred. UCS Manager (UCSM) It is recommended that you configure UCSM in the following manner:

Provision a user with specific administrative control over the blade(s) that are used in the demo. Doing this implicitly shows a nice application of the access control built into UCSM.

Create sub-organizations, pools and policies specific to the demo user.

Pre-provision a lower-rights user to show the Role-based Access Control (RBAC) demos. vCenter It is recommended that you deploy vCenter as a separate VM serving only the blade (or blades) that will be used in the demonstration. Do not aggregate other PODs under the same vCenter instance, as this can cause collisions or unplanned disruptions in connectivity. Finally, make sure that the Windows Firewall is OFF for all profiles. NetApp Data ONTAP Simulator The NetApp Simulator is a very powerful tool that replicates almost all the required features in a FlexPod deployment. When using the simulator as part of this demo, don’t forget to:

Use the NetApp simulator is 7-mode, not cluster mode.

By default, the simulator is offered in a VMware Player compatible format. To install it on your virtualized environment, vCenter Converter can be used to import the simulator into your ESXi host.

The simulator offers 4 interfaces that can be connected to the Nexus 1000V vDS (e0a, e0b, e0c and e0d). Use them appropriately:

o Dedicate one interface for management (SSH, Web).

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o Dedicate one interface for NFS integration between the default controller and the NFS VMKernel port.

o Dedicate one interface for NFS integration between a vFiler and the NFS VMKernel port.

Using the license add command, license the following features using the license keys provided with the package: Deduplication, NFS, Multistore, Operations Core, Provisioning Manager and Protection Manager.

Do not configure a management host IP address in the simulator, so all source IP’s are allowed for admin tasks.

Cisco Data Center Network Manager (DCNM) Install the DCNM client on the Management PC and the DCNM LAN Server on any Windows 2008 R2 64 bit server (can run on the same VM that hosts vCenter, but you will need to use different well known TCP ports for certain services). Make sure that the Windows Firewall is OFF for all profiles. Use the default operation mode to conduct the DCNM demonstrations. No paid licenses are necessary to show the tasks associated with the Nexus 1000V, but ideally a license should to be applied. Contact with your Cisco representative for additional details. NetApp Data Fabric Manager/Operations Manager (DFM) NetApp Data Fabric Manager or Operations Manager (DFM) should be installed on the management PC for ease of use and administration. DFM will automatically discover the storage controller and simulator if the management PC is on the same subnet as one of the controller/SIMBOX interfaces. If not, you can define discovery rules within DFM to discover controllers across multiple subnets or network hops. It is recommended that you also do the following:

Enter Administration credentials in DFM to list the configurable options (these may need to be refreshed after each DFM login).

Enable Performance Advisor under Option in DFM.

License Operations Core, Provisioning Manager and Protection Manager in order to enjoy a full-featured product.

NetApp Management Console (NMC) The NetApp Management Console (NMC) can be downloaded from within DFM and should be installed on the management PC for ease of use and administration. The NMC Hosts section must be configured with the administration credentials of the NetApp FAS controllers and the NetApp SIMBOX. This will allow the correct administration and configuration rights, as well as performance monitoring required by some demonstration tasks. DHCP Server A DHCP server is needed to serve IP addresses to the Virtual Desktop VM’s. This DHCP server must have a pool configured to operate in the same VLAN/port group as these VM’s (VMTRAFFIC in our lab). You need to make sure that the pool is large enough to accommodate the VD VM’s, or that the lease time is low enough to allow for fast recycling of IP’s.