Table of Contents

Important Considerations 1

Understanding The System 2

Items Needed 4

Understanding The Plan 5

Cuts & Turns 6

Important Information 8

Testing The Heating Roll 9

Installerʼs Guide 10

Electricianʼs Guide 14

Ownerʼs Information 16

Glossary of Terminology 17

Warranty 18

Customer Service In The United States

Monday - Friday 8:30am - 5:30pmCST

(800) 875-5285or

24/7support@warmlyyours.com

Please Read Through This Entire Manual to Assure the Proper Installationand Operation of Your WarmlyYours Floor Heating System.

Check Your Documents

This installation manual covers all of the generalinformation you will need to install the WarmlyYoursFloor Heating System. It is specifically designed tocover the process of installing tile or stone as a finalfloor covering.

For specific information on how to install theWarmlyYours mesh in cement, under carpet, vinyl,laminate or wood floors, see Pages 13 and 14.

Check It Out

The following symbols are used to

denote special and important informa-

tion. This will help you understand the

most important considerations and

items to pay special attention to.

Electrical Information

Good To Know

Very Important

Double Check Your Dimensions

Check and verify that your Installation Plan has thecorrect room dimensions. Your order consists of theexact amount of material required to complete yourproject. If the measurements of your space havechanged, this will affect how much product isrequired and how it will be installed. Once the roll(s)is cut into panels it cannot be returned. If there areany discrepancies or you have any questions, callWarmlyYours Customer Service Department.

How To Use This

Manual

Unpack Your Order

Check and verify the contents of your

shipment.

1. Documentation:a. This manual.b. Summary Installation Guide.c. Wiring Schematic for Control Device.d. Customized Installation Plan.e. Fragile or Warning Sheet.f. Warranty Card.

2. Products:a. Heating roll(s) as indicated on

your Installation Plan and quotation.b. The correct Roll length and width.c. Control device(s) of the type ordered.d. If a Programmable Thermostat is ordered,

one sensor inside the Programmable Thermostat box.

e. Relay Contactor, if required.

Our aim at WarmlyYours is for ourcustomers to experience thewonderful comfort and warmth thatour Radiant Heating System provides.We have worked hard to design thebest Electric Under Floor HeatingSystem available in the Americanmarket. Please be sure to read thismanual carefully and call us with anyquestions.

WarmlyYours Warming Families....Thank you for joining ours.

Your Floor Covering ChoiceWarmlyYoursʼ Floor Heating Systems are most commonly installed understone or tile floors. If you will be installing another floor covering, please makesure you embed the WarmlyYours Floor Heating System in a minimum 3/8"of thinset or self-levelling cement before you install he final flooring material.

InsulationAre you installing on a concrete slab? Consider adding a layer of insulation.For more details, see page 3.

Professional Electrical InstallationThe installation of electrical systems presents risks of fire and electrical shockwhich can result in personal injury. Caution should be taken to guard againsteach such risk. Only a qualified electrician should connect the Floor HeatingSystem to the control device and to the electrical circuit in accordance withthe National Electrical Code and Local Codes. A tile setter, a flooringcontractor, or a qualified Do-It-Your-selfer can install the Floor HeatingSystem in the floor before the electrician connects it to the electrical circuits.

The Safety of GFCIThe WarmlyYours Floor Heating System must be connected to the electricalsystem via a Ground Fault Circuit Interrupter. This GFCI feature may beincorporated in the thermostatʼs functionality or it can be provided by theelectrician, either at the circuit breaker or at the lineʼs end, near the controldevice.

Protect Your InvestmentTo avoid damage to the Heating Element during the installation, care must betaken so that tools with sharp edges or points are not dropped or usedcarelessly on the Heating Element. Minimize walking on these elements andremember that when rising from a kneeling position, metallic toecaps mayexert too much uneven pressure on the Heating Element. We recommendcovering the exposed areas with thick pieces of cardboard or carpeting toreduce the risk of damage.

Nothing On TopThe WarmlyYours Floor Heating System must not be installed under cabinetsor plumbing fixtures that will be permanently installed and attached to thefloor. Built-in cabinets and other furniture or fixtures with solid bases must notbe placed on the heated portion of a WarmlyYours system. Additionallycarpets or area rugs thicker than 3/4” should be avoided, as they act as aninsulator over the heated area, reducing the efficiency of the installation.

How High Is The FloorWhile the Warmly Yours Floor Heating System is only 1/8” inch thick, it is arequirement to have a layer of thinset cement a minimum of 3/8” thick fromthe surface on which it rests to the bottom of the floor covering. This and thefinal floor covering should be calculated in the other aspects of your spacesuch as doors, thresholds and other permanent fixtures.

Testing 1, 2, 3 TestingIf there are only two things you remember about this manual they should be:Do Not Cut The Heating Element and Test the Resistance of the FloorHeating System Before, During and After its installation.

1. Before-Test the Ohm resistance of each Heating Roll once it has beenremoved from the box to assure that it was not damaged in transit.2. During- Test the Ohm resistance of each Heating Roll once it has beenplaced and secured to the subfloor to verify the Heating Roll was notdamaged during the installation process. The next step will be to encase theentire system in thinset cement. Once this is done, it is very difficult to removethe product.3. After- Once the floor covering is complete, test again to verify that theHeating Element was not damaged during tile setting.

An Ounce Of PreventionPrepare your subfloor as you would for any standard installation. Werecommend that you follow the standard guidelines set forth by the TileCouncil of America. Special consideration should be paid to the removal ofany nails, staples or other objects that may damage the Heating Element.

Beware Of Sharp ObjectsNails or screws may not be installed close to the Heating Elements and coldlead wires. At no point in time should walls or permanent fixtures be installedon top of the heated area. It is important to keep track of the Installation Planso you or a future owner will know where the Heating Roll is located. Indicatethe location of an in-floor sensor on your Installation Plan if one was installed.

9 Times Out Of 10The easiest way to solve a problem is to pick up the phone and call us at(800) 875-5285. While we encourage you to read through the entire manualand to double check the trouble shooting section first, we want yourinstallation experience to be trouble free.

Important General Considerations

1

Understanding The System ComponentsThe Heating Roll

A. Heating Element

B. Fiberglass Mesh

C. Polyblend Thread

D. Cold Lead Wire (white)

E. Cold Lead Wire (yellow)

F. Factory Splice

G. Floor Sensor (optional)

Heating Roll(s): Types and SizesRoll(s) are rated either 15-watts per square foot andvary in length. Each roll is designed to draw a specificamount of electricity and therefore produce the properamount of heat based on its length. For this reason thelength of the roll(s) can never be shortened to make aproper fit. Your Installation Plan has been designed tospecifically accommodate your space. The same istrue for rooms that have multiple rolls. Multiple rolls arenever wired to each other. Each roll is wired in parallelto the control device or relay contactor.

Working With The Heating Roll(s)The roll(s) that make up your system have beenselected to fit into your floor plan. The Installation Planshows precisely where each roll starts and ends. The“Lead Wires” on each roll are designed to travel backto the control device location. All connections aremade at this point. While it may be required to cut andalter the “Fiberglass Mesh”, the “Heating Element”must stay intact. Page 6 shows in detail how to makethe necessary turns to install your Floor HeatingSystem.

Separating The Heating ElementFrom The Mesh

During the installation you may need to separate theHeating Element from the Fiberglass Mesh. This canbe done with small scissors provided the HeatingElement is not cut and the shielding is not nicked orpunctured. It will be necessary to do this whenreleasing the Heating Element to make step turns andposition it in a “Free Form” space.

The Heating ElementThe Heating Element consists of a copper alloy resistance wire covered by Teflon™ insulation. A braided metalsurrounds the primary Teflon™ insulation and serves as ground sheath, before a second layer of Teflon™insulation, serves as the outer shell. The Heating Element (A) is sewn in a serpentine pattern to a flexibleFiberglass Mesh (B) with a polyblend thread (C). The Fiberglass Mesh is designed to keep the Heating Elementevenly spaced throughout the roll. The two cold lead return wires (D & E) are factory installed at each end of theHeating Roll and must run back to the power supply along the perimeter of the heated space. One return powerlead (D) is marked with WHITE marks and is 26-feet in length, the other return power lead (E) is marked withYELLOW marks and is 13-feet in length. The two leads are spliced to the Heating Element (F) at the factory. Ifnecessary these lead wires may be cut short or even extended.

Floor Sensor (not required for all systems)

Systems using a SmartStat Programmable Thermostat require a Floor Sensor (G). This Sensor is embedded inthe floor and monitors the floor temperature. The Floor Sensor should be centered in between 2 resistance wiresleaving approximately 1” on either side and extend about 6” into the heated area. Avoid placing the sensor in anarea affected by a draft, a radiator or the sun. Must be installed if using a thermostat.

Relay Contactor (not required for all systems)

Systems installed in large spaces will most likely require a relay contactor to operate properly. This relay may belocated in the same vicinity as the control device. If your system will be using this option all, cold leads will be con-nected to the relay contactor and not directly to the control device.2

Metal Braiding

Connected to Ground

Multi Strand

Conductor Wire

Secondary Teflon

Insulation

Primary Teflon

Insulation

3

How The System WorksYou can feel the heat of a campfire even though youare not directly above it. Radiant energy transfer iscaused by a warm surface (the campfire) giving up itsheat to a cooler surface (your body). This radiantenergy travels through space without heating thespace itself. It only turns into heat when it contacts acooler surface. By transferring this heat to all of theobjects in the room, the heat slowly moves to warm theair which starts to rise.

Proper Heat DissipationAll radiant heating systems rely on a “Heat Bank”. Theheat moves from the source (Heating Element) into theHeat Bank (thinset) and spreads out and warms thefloor without creating an excessively hot spot. In theWarmlyYours Floor Heating System the thinset and/orself-levelling cement acts as the Heat Bank. It isimportant to follow the installation guidelines to createa proper Heat Bank.

Insulation – Proper HeatRetention

When WarmlyYours floor heating systems are installedon a concrete slab, we strongly recommend adding alayer of insulation to the slab prior to installing theradiant floor heating system.

While WarmlyYours systems provide up to 25% moreheating power per square foot than the nearestcompetitor, the slab will always act as a “heat sink.”Some of the heat that would otherwise be transferredto the flooring surface will remain in the slab, causingthe floorʼs surface temperature to be considerablylower. This is true with any floor heating system.

When installed on top of a concrete slab withoutinsulation, it is generally accepted that a radiant floorheating system will take the chill away from the floorand provide a small amount of warmth.

Adding insulation on top of the slab and beneath anyfloor heating system will allow a greater percentage ofthe heat generated to transfer to the flooring surface.

Understanding The System

Control Device OptionsOption 1: Programmable ThermostatThe SmartStat has an in-floor sensor and a digitaldisplay that indicates the exact floor temperature. Italso features a manual set-back to a "high" and a "low"temperature level, and a built-in GFCI. Theprogrammable function allows you 4 setting changesfor each day of the week. Its maximum capacity is1800 watts at 120 VAC or 3600 watts at 240 VAC . Anyfloor requiring more power will need to be zoned withmultiple SmartStats or use a relay contactor.

Option 2: Timer The 7-day programmable timer allows you to program14 events, or 2 ON-OFF cycles per day for a 5 day and2 day period. This control device does not regulate thefloor temperature unless it is used in conjunction witha Dimmer Switch.

Option 3: Comfort RegulatorThe Comfort Regulator has an ON-OFF switch and amanual dial control that allows you to increase ordecrease the floor temperature. The ComfortRegulator has a built-in GFCI. Its maximum capacity is1800 watts at 120 VAC or 3600 watts at 240 VAC . Anyfloor requiring more power will need to be zoned withmultiple SmartStats or use a relay contactor.

This leads to greater efficiency and therefore fasterwarm up times, higher expected surface temperaturesand lower energy usage. The floor will have thecapacity to warm to a comfortable temperature, and insome cases can be employed as the primary heatsource for that room.

Securing The Roll(s) Once the roll(s) is fitted into the space, it needs to besecured to the subfloor to prevent movement duringthe installation of the floor covering. The options forsecuring the roll(s) is discussed in detail on Page 12.Regardless of the method you choose, it is vital thatthe integrity of the Heating Element be maintained.Staples should never cross, pierce or nick the HeatingElement.

Protecting The Heating ElementIt is vital that proper care be taken to insure that theHeating Element is not damaged during the installationof the system or by the floor covering. A thoroughpreparation and detailed inspection of the subfloor willassure that any and all objects that may damage theHeating Element are removed prior to installation. Heavygauge cardboard or carpet scrapes should be used toprotect the system from traffic during the flooringinstallation.

Never Cut The Heating ElementThe key to the system is the uninterrupted flowof electricity through the Heating Element.

Items Needed For The System Installation

System Components From WarmlyYours1. The Customized Installation Plan (or layout).2. Heating Roll(s) (15-watt/ sq. ft.) If multiple rolls are

connected to the same control device, they must be of the same wattage type and wired in parallel.

3. Control Device (one of the following): Programmable Thermostat (SmartStat) with in-floor sensorTimerDimmer Switch (variable intensity potentiometer/rheostat)

4. You may also have a relay contactor if your system is being installed in a large area.

Ground Fault Circuit InterrupterGFCI or 'GFCI-breaker' indicating its capacity if not incorporated into thecontrol device you are using. This is a built-in feature of the SmartStatProgrammable Thermostat.

Digital Ohm Meter (multi-meter)Test the Heating Roll(s) before, during, and after the installation. A digitalmeter is strongly recommended because of the precise measurementsneeded.

Electrical Housing Boxes/Switch Plates All control devices except a Relay Contactor fit into a single gang box. If adouble gang box is used it will need to be fitted with a single gang mud ring.We recommend a double gang box with a single gang mud ring as it providesmore room to place all the wires.

Electrical ConduitLocal electrical codes often require the power leads be inside a metal orplastic conduit when running through the wall from the Heating Roll to thecontrol device. When using an in-floor sensor, if local code requires the lowvoltage sensor wire be housed in conduit, it must use a separate conduit fromthe power leads(high voltage).

A Permanent Marker And Tape Measure To measure and mark Installation Plan points onto the prepared subfloor aswell as where to alter the Fiberglass Mesh of the Heating Roll(s).

Utility ScissorsScissors are the best tool to trim and alter the Fiberglass Mesh of the HeatingRoll and to separate any lengths of Heating Element from the Mesh. Nevercut the Heating Element.

Hot Glue Gun, Double-Sided Tape And Or StaplerUse these tools to affix the Fiberglass Mesh portion of the Heating Roll to theprepared subfloor before covering with thinset cement. Beware that misuseof a stapler can cause damage to the Heating Element. NEVER staple acrossor on top of the Heating Element.

Off-Cuts Of Cardboard Or Carpet Scraps To protect the Heating Element during the installation.

Double Check Your DimensionsCheck and verify that your plan has the correct room dimensions.Your orderconsists of the exact amount of material required to complete your project. Ifthe measurements of your space have changed, this will affect how muchproduct is required and how it will be installed. Once the Heating Roll is cutinto panels, it cannot be returned. If you have any discrepancies orquestions call, WarmlyYoursʼ Customer Service Department at 800.875.5285.

4

Safety SirenThis device is provided in every order from WarmlyYours and is a continuitychecker that you connect to the cold lead wires before installation of theflooring material.

A. Materials List:Indicates the items included in your order.

B. Legend:Description of the items on the Installation Plan.

C. Starting Point:Indicates where the Heating Roll(s) starts.

D. Ending Point:Indicates the end of the Heating Roll(s).

E. Turn:Indicates where the “Mesh” needs to be cut tomake a turn allowing the roll to continue in a newdirection. See Page 6 for full details on how toexecute turns.

F. Free Form Space:Indicates a length of Fiberglass Mesh that needsto be removed and separated from the HeatingElement. For every 2” of Mesh removed, 16” ofHeating Element will be freed. This “free” wireshould be manually positioned on the floor andsecured with tape or glue. Staples are neverrecommended on the Heating Element.

G. Control Device:Indicates where the control device is to be locatedon the wall.

H. Notes:Indicates any additional information you may needincluding the total watts and amps drawn by theFloor Heating System.

I. Permanent Fixtures:Indicates the location of permanent fixtures.Please note that these fixtures must not be placedon top of the heated area.

The Customized Installation PlanThis is your key to a successful installation. Your plan has been custom designed for your individual projectbased on the dimensions you gave us. It will indicate the placement of each Heating Roll, the electricalservice requirements, and the location of the control device(s). It should be reviewed to verify that thedimensions of your room are accurate as well as the location of the permanent fixtures in your space. If youhave made any alterations to your floor plan, contact Customer Service to have your Installation Planupdated.

Understanding The Customized Installation Plan

5

The complimentary Installation Planprovided by the WarmlyYours team isvery important. It shows therecommended placement of yourHeating Roll(s) for safety and optimalefficiency. The plan will also serve as auseful reference for any futureinspections or floor work that needs tobe performed.

The Heating Element of theWarmlyYours product is sewn in aserpentine pattern on to lengths ofFiberglass Mesh forming a roll. It isquick and simple to cover large areas.

Your plan shows you where anymodification is necessary. These are alleasily done by cutting through theFiberglass Mesh material (NOT theHeating Element), see Photo A , so thatthe roll is in two or more, moveable -butconnected- pieces which are called“Panels” see Photo B. These panelscan be angled, turned or completelyflipped over in order to cover the space.

To cover very small or odd shapedareas, the Heating Element is used in“Free Form”. A section of the FiberglassMesh is removed in order to release anappropriate length of Heating Elementto fill the space, see Photo C. This “free”wire is placed in areas not reached bythe main Heating Elements of thepanels. It is also used to make “stepturns” possible, as long as correctspacing is observed.

One Good Turn Deserves Another

By cutting Only The Mesh (see PhotoA), you can move the remaining sectionof the Heating Roll in a new direction.By doing this, you are creating what arenow referred to as “panels.” (see PhotoB). This is the first step in any turn oralteration of the Heating Roll(s).

A turn is indicated on the InstallationPlan by an arc withan arrowhead. Byexamining the relationship betweentwo panels, you willdetermine the type of turn needed.

Make a Straight cut and flip the sectionover so that the Heating Element is nowabove the Mesh and continues in aperpendicular direction. Use theInstallation Plan to determine the exactlocation for the cut.

Make a Straight cut and then slide thebalance of the panel around and headback in the opposite direction. Your planwill tell you exactly where to make yourcut.

Cut & Turn U Turn (180°)

Flip Over Turn (90°)

Photo A

Photo B

Photo C

6

Make a single cut through the entirewidth of the Fiberglass Mesh. NeverCut the Heating Element.

To release the required amount ofHeating Element for a free form areafirst make the two straight cuts and thencarefully cut the polyblend thread andremove it.

The resulting sections are calledpanels.

Free Form

Free form spaces are filled with looselengths of Heating Element.

A wavy line with an arrow will appear onthe Installation Plan to indicate the areathat needs to be filled. This symbol is

accompanied by a unit of measure ina circle that will indicate theamount of Fiberglass Meshto be removed. (See Page5, Item F on InstallationPlan.)

Once the polyblend thread is trimmed,the Heating Element separated and theFiberglass Mesh removed, position theHeating Element by hand and secure itto the floor with Hot Glue or Tape. Try tomaintain the 2 inch spacing similar tothe spacing on the Heating Roll(s).

Step Turn With Flip Over

One Good Turn Deserves Another

6”

Step Turn

Cut and remove

amount of

Fiberglass Mesh

indicated in the

circle.

Cut and remove the amount ofFiberglass Mesh indicated in the circleand then make a U Turn. The releasedHeating Element is then placed in a freeform manner in the stepped gap. (SeeFree Form this section)

Start

Finish

Cut and remove the amount ofFiberglass Mesh indicated in the circleand make a 180° flip turn. The releasedHeating Element is placed in a free formmanner in the stepped gap. (See FreeForm)

Start

Cut and remove

amount of

Fiberglass Mesh

indicated in the

circle.

This is the most popular way to do astep turn because it keeps the HeatingElement under the Fiberglass Meshoffering some protection during floorcovering installation.

Some installations will require a HeatingPanel to be placed with the wires facingup. We recommend that at the next turnthe panel should be flipped over so thatthe Fiberglass Mesh sits on top of theHeating Element.

Finish

Working Around Obstacles

7

Special circumtances will require theHeating Element to curcumvent anobstacle. The released Heating Elementis not needed to fill an area but to simplycontinue the circuit.

Experience Is The keyAs you begin to work with the HeatingPanels, you will become morecomfortable with the product. Theultimate goal is to keep even spacing ofthe Heating Element and the integrity ofthe electrical circut.

UNBELIEVABLY IMPORTANT

INFORMATION

The most important consideration is to maintain the integrity

of the Heating Element. This can be easily done by following

these simple rules.

I. NEVER CUT the Heating Element.II. NEVER CUT the Heating Roll(s) to make it shorter.III. NEVER fold or position the Heating Element so that

it overlaps itself or other wires. This will cause dangerous overheating.

IV. NEVER run the Cold Lead Wires or Sensor Wire across the Heating Element.

V. NEVER place built-in cabinets and other furniture with solid bases on the heated portion of the floor.

VI. ALWAYS make sure the system is inspected and the Ohms tested before, during and after installation.

VII. ALWAYS make sure everyone involved in the installation is aware of the care needed to protect the Heating Element from damage.

VIII. ALWAYS maintain consistent spacing when positioning the Heating Element.

IX. NEVER connect two Heating Rolls to each other (in series). Only connect them in parallel to the same control device.

Note ForThe System InstallerProvide the homeowner with a copy of this Installation Plan.

This will help you and future owners of the home. The plan should indicatewhere the WarmlyYours Heating Roll(s) is installed, the location of the controldevice and the amperage of the system. If a sensor is used, indicate itslocation on the plan. The electrician should put the code labels (UL) from anyHeating Roll used in a convenient place such as the circuit breaker box. Thelabels should have Ohm resistance readings written on them. These are auseful reference for future inspections and possible troubleshooting.

Complete the Warranty Card and return to WarmlyYours within 90 days.

Keep your plan and this installation manual safe for futurereference.

Record your installation information here:Name /Company of Electrician__________________________Address___________________________________________Tel.#_(___)_______________________________________Location of UL labels_________________________________Name/Company of Floor Installer_______________________Address___________________________________________Tel.#_(___)_______________________________________Location of Installation Plan____________________________Date of installation___________________________________

Important And More Important Information

The instructions in this manual must be observed when installing theWarmlyYours Floor Heating System. Failure to follow these instructions mayinhibit optimal performance of your Floor Heating System and void thesystem warranty. A tile-setter, flooring contractor or qualified Do-It-Yourselfercan install the WarmlyYours Heating Roll(s). However, a qualified electricianmust complete the electrical connections of the system to the main electricalcircuit in accordance with the National Electrical Code and your local codes.We trust that your installation goes well and that you enjoy your warm floors!Always be aware of your plan!

8

This is a Test - Not Only A Test

DO NOT SUPPLY THE SYSTEM WITHELECTRIC CURRENT

All testing is done with an Ohm meter. Supplying the system with a 120 voltelectric current before the installation is complete is not needed to test thesystem

Taking The Ohm ReadingsThe electrical resistance of the Heating Roll(s) must be checked before youstart, and monitored throughout the installation process to ensure there hasbeen no damage causing shorts or breaks. We recommend at least threereadings be taken:

1. Before starting installation.2. After securing the Heating Roll(s) in place on the subfloor.3. After installing the flooring surface above the Heating Roll(s).

The Ohm resistance measurement should be within +/- 15% variance of theoriginal measurement indicated by the factory on the UL label.

Store The UL LabelsThe electrician should carefully mark the initial Ohm reading taken onto theUL label(s) from the Heating Roll(s), then place the labels in a convenientplace such as the circuit breaker box. These are a useful reference for futureinspections and possible troubleshooting. Should the initial Ohm reading beoutside the 15% +/- variance, refer to the electrical trouble shooting sectionon Page 14.

After the installation, if necessary, the position of a break can be found withan underground fault locator, commonly called a 'thumper detector', or a timedomain reflectometer. Repair kits and guidance are available from theWarmlyYours support line. Details of how to repair a damaged HeatingElement are also available on our web site at http://www.warmlyyours.com/homeowner/documents/repair_kit.pdf

9

Go By The NumbersThe Ohm resistance should be measured from the inner core of the yellowlead wire at one end to the inner core of the white lead wire at the other end.Make sure that the probe of the Ohm meter does not touch the tinned sheathwire at either end. Even your bodyʼs electrical resistance can affect thereading if you touch the meter poles. A digital meter is easier to use andstrongly recommended. It is wise to verify that the batteries of the Ohm meterare good. Set your Ohm meter to measure resistance in the range of 0 to 200Ohms.

Product # or SizeCore to Core

Sheath to

Sheath

Core to Sheath

START leadCore to Sheath

END lead

Ohm Reading INFINITYINFINITYOhms Ohms

After

Unpacking

After laying

tile

After laying

roll on floor

Now connect Circuit Check and leave connecte until installation of the floor is complete

Record the Ohms readings on the warranty card included with your system and return itto WarmlyYours

Check

Check

Check

Check

Check

Check

Four (4) Ohm Readings should be taken for each roll of WarmlyYoursTempZone at each stage of the installation and recorded in the table below.

1) Core to Core - This is the reading between the two inner con-ductors on the lead wires.

2) Sheath to Sheath - This is the reading between the two outer ground sheaths on the lead wires.

3) Core to Sheath START Lead - This is the reading between the inner core and the outer ground sheath on the lead wire at the beginning of the roll. This reading should be infinity.

4) Core to Sheath END Lead - This is the reading between the inner core and the outer ground sheath on the lead wire at the finish point of the roll. This reading should be infinity.

10

Installerʼs Guide

The power supply to the Floor HeatingSystem and the control device will belocated at the same point in the room andindicated on your plan. If this location haschanged, call WarmlyYours to determine ifthis will require a new Installation Plan.The yellow lead wire is 13ʼ long and thewhite lead is 26ʼ. You can relocate thecontrol device as long as your leads reachthe new location.The thermostat requires a single or adouble gang box with a single gang mudring and should be positioned in aconvenient place for easy access. Fromthe gang box two sets of wires will go tothe floor:Set 1) The 110-volt cold lead wires thatpower the system Set 2) The low voltage sensor wire if aprogrammable thermostat is beinginstalled.

Some local electrical codes require thelow voltage and/or 110-volt wires abovethe floor to be installed in conduit. The lowvoltage sensor wire must not be placed inthe same conduit as the 110-volt powersupply. The portion of the cold lead that isinstalled in the floor will be directlycovered with thinset cement or a flooringadhesive.All lead wires will travel back to the controllocation (either directly or through a RelayContactor) AND MUST NOT CROSS OR

COME IN CONTACT WITH THE

HEATING ELEMENT.

An independent circuit must beprovided to power the system. Refer tothe Installation Plan for the loaddemand of the system.

Inspect the subfloor surface carefully.Remove all debris and grind any sharpedges of cracks. It is important to removeany sharp edges or pointed objects thatmight damage the Heating Element.

Cement Subfloors–Insulate for Heat

Retention

We strongly recommend adding a layer ofinsulation to the concrete slab prior toinstalling the floor heating system. Securethe insulation to the subfloor beforeinstalling the floor heating system.

Expansion joints require specialconsideration. Heating panels cannotcross these joints and your InstallationPlan should accurately indicate all joints. Ifyour Installation Plan does not match yoursubfloor, contact Warmly Yours to have anew plan designed.

Plywood & Cementboard SubfloorsRemove all debris, staples and nails.Repair any loose boards and sand theedges of any boards that are at differentelevations. Although you may lay the FloorHeating System directly on top of the woodsubfloor, some installers prefer to avoiddirect contact by first applying a 1/8" to 1/4"layer of thinset cement and letting it dry.Both methods are acceptable.

Mudbed SubfloorsThe Heating Roll(s) are always installed ontop of the Mudbed in the thinset used toadhere the tiles.

It is advised to prepare the subfloor asyou would for any conventional installationalong the Tile Council of AmericaGuidelines.

Electrical Planning Prepare The Subfloor

Using a suitable pen, and referring to theInstallation Plan provided, mark off areason the floor where permanent/heavy fix-tures will rest. (Cabinets, toiletbases,etc.)

Mark the position of the sensor (if one isto be used) as well as the planned routeof the cold lead wires and sensor wire (ifused).

Indicate where the Heating Roll(s) willneed to be cut and the Fiberglass Meshwill be removed to customize the roll(s)with flips, turns and where freeformspaces will be located as indicated onyour Installation Plan.

Refer to Page 6 to understand how tocustomize and alter the Heating Panelswith flips, turns and freeform spaces.

Refer to Page 7 to develop an under-standing of where the Heating Panelsneed to be placed in relation to perma-nent fixtures and trafficked areas.

Mark The Floor

Step 1 Step 2 Step 3

On the Heating Roll(s), mark the locationfor the planned cut and turns and thelength of the free form cuts. Do this fromthe beginning to the end of the roll; this isthe last time you can make sure that thetotal of all panel lengths on yourInstallation Plan is the same as thelength of the roll you received.

If there are any changes or discrepancieswith the Installation Plan, you will be ableto choose different locations for the cut-&-turns, but the reference marks on theroll will help you to always know if you areeffecting turns a few inches ahead-or-behind what was designed on theInstallation Plan. Remember that if youextend 3 panels by 4”, at the end you willmiss 1ʼ length of Heating Roll. Plan anydeviation from the Installation Planaccordingly.

Mark The Roll

Step 4

Dry fit the Heating Roll(s) according tothe Installation Plan and your floormarkings. This will give you an oppor-tunity to make any adjustments in rolllocation. Be careful not to fold the rollsharply as any sharp kink may damagethe Heating Element.

Refer to Page 1 on the key areas tocover and avoid.

When fitting the Heating Roll(s) theHeating Element can be either above("wires up") or below ("wires down").We designed your Installation Plan toassure that most Heating Panels willbe installed wires-down, with theHeating Element below the FiberglassMesh. Application of thinset cementwill be easier when the HeatingElement is below the Mesh and theMesh offers some protection during thefloor installation. Only after a 90° flip-over turn will the heating Element beabove the Mesh, and we recommendthat at the next free-form opportunityyou reverse to a wires-down position.

Careless use of tools andexcess ive t ra f f i c dur ingthe next few steps is theleading cause of damage tothe Heating Element. Neverdrop or bang a tool on theHeating Element.

Minimize walking on theHeating Elements andremember that when risingfrom a kneeling position,toecaps may exert too muchuneven pressure on theelements.

We recommend the use ofthick scrapes of cardboard orcarpeting squares to reducethe risk of damage.

Make sure that everyoneinvolved in the installation orperforming other work in thespace during the installationprocess is aware of the extracare needed to protect theHeat ing Element.

Installerʼs Guide

Fit the Heating Roll(s) one panel at thetime. Execute the cuts-&-turnsaccording to your Installation Plan andmodify the roll into successive andinterconnected panels shaped to coverthe planned area.

Use the instructions on Pages 6 & 7 tomake the proper turns and fill thefreeform spaces with the length ofHeating Element indicated on yourInstallation Plan.

When customizing your HeatingRoll(s), cut only the Fiberglass Mesh.Never cut the Heating Element whenfitting the panels. Follow theguidelines on Pages 6 & 7.

Step 6 Step 8

11

Unpack the Warmly Yours HeatingRoll(s) and check the Ohm resistancebetween the two conductor wires toensure there is no break or short in thecold lead conductors or the heat resis-tance wire. Each Heating Roll islabeled with its size and Ohm resis-tance.If your installation uses two or morerolls, label each one with the corre-sponding roll number (ie.“R 2”,R3,etc.)found on the Installation Plan. Be sureto mark the UL label on the roll itselfand the ends of both cold leads so thatsubsequent testing will allow you todetermine which roll your Ohm read-ings are from. Record the readingsfrom each roll on the Ohm log on Page9 of this manual.

The Ohm resistance measurementshould be within +/- 15% variance ofthe original measurement indicatedby the factory on the UL label. If yourreadings are outside of this range,refer to the electrical trouble shootingsection on Page 14.

Ohm Reading #1

Place Roll(s)Check Roll(s) Fit The Roll(s)

Step 5

IMPORTANT

Step 7

The two cold lead (non-heating) powerwires are 1/8" thick and are factoryinstalled at the ends of the HeatingRoll. These cables may be shortenedor extended but remember that theyare constructed like coaxial cables witha sheath around the core conductor.The sheath needs to be grounded atthe control end.The yellow cold lead is approx. 13 feetlong and is generally considered the"Start" of the Heating Roll. The whitecold lead is approx. 26 feet long and isgenerally considered the "End" of theHeating Roll.The return cold lead wires should beplaced above the subfloor, along theside of the Heating Panels. Securethem with suitable tape or hot gluebefore the thinset or floor adhesive isapplied over the cables.The return cold lead will go into theconduit for electrical wiring flush withthe wall. Use plastic bushels.

Installerʼs Guide

If you are installing a ProgrammableThermostat, the floor sensor should beplaced below the Fiberglass Meshcentered between the Heating Elementand held in place with a little thinset orhot glue.

Check the Ohms reading of the sensorwire before and after installation tomake sure it has not changed. Mostsensor wires have Ohms readings of8,000 to 10,000 and you may need toselect the proper meter setting on yourOhm meter.

The sensor wire cannot cross anyHeating Element or lead wire. It mustproject at least 6" into the heated area.The sensor and its wire should be

covered directly with thinset cement oradhesive.

If the local electric code in your arearequires low voltage wires behind thewall to be installed in conduit, it shouldbe placed in a separate conduit thanthe one used for the higher voltagecold lead wires that power the system.

Fix Lead WiresInstall The Sensor

Step 11 (not all systems) Step 12

12

Check Spacing

Secure the Heating Panels in the freeform areas. Heating panels must notbe laid too close together. Check themaximum distance between wiresinside the Fiberglass Mesh andmaintain at least 60% of this distancewhen positioning free form areas.

Spacing the wires too widely maycreate cold areas. Remember heat willtravel only 2" from each wire.

Never overlap wires. Heating Panelsthat overlap will cause dangerousoverheating. Cold lead wires thatoverlap the Heating Panels may causea short circuit.

Ensure that the yellow and the white(cold) power leads can reach thecontrol device without overlappingother wires.

Secure The Panels

Once you have determined that theHeating Panels will fit in accordancewith the Installation Plan and that thecold lead wires will travel back to thepower supply without crossing over theHeating Element, you can start tosecure the Heating Panels to thesubfloor.

We recommend using a hot melt gluegun with high temp melting glue sticks.Glue can be placed on the FiberglassMesh and the Heating Element asneeded to secure all of the panels tothe subfloor. (Double stick tape is alsosuitable for securing the panels)

While a staple gun will work onwood subfloors it is vital to avoidany contact between staples andthe Heating Element.

Step 9 Step 10

Choose This

FOR TILE & STONE FLOORINGChoose 1 of These

1. Single Layer Method Apply a layer of 3/8" (minimum)thinset cement or adhesive over theHeating Roll(s). Lay the tile or stone directly into thatlayer of thinset cement.

OR

2. Double LayerMethod

Embed the Heating Roll(s) in a skimcoat of thinset or adhesivecompletely covering the HeatingElement and the sensor wire.

Apply a second layer of thinset oradhesive and lay the tile as usual. Arequired minimum total for bothlayers is 3/8" of thinset or adhesive.

In choosing between the single layeror the double-layer method you maywant to consider the following: Wedo NOT recommend the single-layermethod if you will install mosaics or acombination of tiles of different sizes,or if this is the first time you install anelectric radiant heating system underceramic tiles or natural stones. Thesingle layer method is used most byexperienced installers in smallapplications with easy access(example: a rectangular area in frontof the kitchen sink, but notnecessarily a small bathroomwith an odd shape area that isdifficult to access).

Embed the Heating Roll(s) over thesubfloor with a single or double layer ofa "modified" thinset cement. Acrylic,latex or polymer "modified" thinsetcement are all examples of thinsetapplications that will work well.

Make sure that your adhesive iscompatible with your flooring material.Call the adhesive manufacturer orWarmlyYours to find out.

Careless use of the trowel can causedamage to the Heating Element. Neverdrop or bang a tool directly on theHeating Element.

A single or double layer method maybe used over any subfloor (plywood,cement slab, concrete backer board ormud bed). These methods are suitablefor any stone or tile floor covering.

If your floor covering will be carpet,vinyl or laminate you will need a twostage application to produce thesmooth surface for these types offlooring.

READ STEPS 13,14 & 15 BEFORE PROCEEDING Installerʼs Guide

Choose ThisEmbed Elements

Waiting Period

Ceramic tile and stone installationsrequire 2 to 14 days for the thinset tocure. You must allow the thinsetmaterial to fully cure before theWarmlyYours Floor Heating Systemmay be operated fully. Failure to do sowill result in damage to the system andcause the thinset to become brittle.

Ohm Reading #2

FOR CARPET, VINYL ORLAMINATED FLOORING

Two Stage MethodEmbed the Heating Roll(s) in a firstlayer of thinset or adhesive and let itdry.

Float a second layer of self-levelingcement to obtain a smooth, flatsurface. A minimum total for bothlayers is 3/8" of thinset, self levelingcement and/or adhesive isrecommended.

Step 13 Step 14 Step 15

13

Take another Ohm reading to check theelement for damage.

Record readings on Page 9 of thisguide.

A 'good' reading is within 15% variance+/- of the factory reading which is on theUL label.

If your system uses two or more HeatingRolls, make sure you have labeled thecold lead wires with their roll number.

Keep in mind that the next step is toembed the Heating Roll(s) in a layer ofthinset cement. NOW is the time to dis-cover any problems with the HeatingElement continuity. Once the thinset isapplied it becomes much more difficultto repair any damage. Before embed-ding Heating Roll(s) in thinset attach theSafetySiren to the cold leads

Warmup Time

If you desire a warm up time ofapproximately one hour then theamount of material above the heatingelement should not exceed one inch.

Floor SensorConnect the sensor wire to thedesignated screws on the terminalblock at the back of the thermostat.The sensor wire must pass outside theelectrical box and follow the wall downto the floor.

As the sensor wire is low voltage, mostelectrical regulations do not demandconduit. However, do not house thelow voltage wire in the same conduit asthe 110 volt return power lead wires.

Connect ElectricityThe electrical wiring should follow thewiring instruction schematic provided.Multiple Heating Rolls may beconnected in parallel to the samecontrol device. The Heating Rolls maynot be connected in series to eachother.

The amps rating of the control devicelimits the total number of Heating Rollsthat can be controlled by a singlecontrol device. A relay contactor isrequired when the amps drawn isgreater than the amps rating of the fieldinstalled control device.

GFCIThe Floor Heating System must beconnected to the electrical service viaa Ground Fault Circuit Interrupter(GFCI).The GFCI feature may beincorporated in the thermostat.

Electricianʼs Guide

There should be no continuity (thatis, an 'infinite' resistance reading, not'zero') between the white conductorand the white sheath.

There should be no continuitybetween the yellow conductor and theyellow sheath.

There should be a low resistancereading between the white sheath andthe yellow sheath.

IMPORTANT

Call An Electrician!A tile-setter, flooring contractor orqualified Do-It-Yourselfer can installthe WarmlyYours Floor HeatingSystem.

A qualified electrician must completethe electrical connections of thesystem to the main electrical circuit inaccordance with the National ElectricalCode.

If you would like help locating anexperienced electrical professional,please contact WarmlyYours. We haveworked with hundreds of electriciansand will be happy to try and locate onein your area.

TURN OFF THE POWER AT THEMAIN POWER PANEL TO AVOIDELECTRICAL SHOCK.

Examine SystemThe WarmlyYours Floor Heating Systemis maintenance free and guaranteed for10 years against factory defect. If acomplete system fails to function asexpected, first check the following:

1. Make sure the breaker or fuse is delivering power to the system.

2. Re-read all control deviceinstructions.

3. See if the Ground Fault Circuit Interrupter (GFCI) has been tripped. This could indicate wire faults, but may be due to external factors such as a power surge.

If your system contains more than oneHeating Roll and you have a cold area,or if the above actions do not yieldresults, you will need to call yourinstaller. Be sure to give the ModelNumber from the UL label(s) of yoursystem.

If further technical assistance isnecessary, your electrician may contactWarmlyYours.com at 1-800-875-5285

14

IMPORTANT

Ohm Reading #3

Step 16

IMPORTANT

Checking Continuity for

Electrical Short CircuitsOn rare occasions during theinstallation process, the insulationbetween the tinned multi-strandedsheath and the core conductor of theHeating Element may be damaged.

An opening in the insulation layer maycreate an electrical short, even thoughthe Ohm reading from the whiteconductor to the yellow conductor isnormal and does not indicate any circuitbreak.

Take a third Ohm reading to check theHeating Element for damage.Record readings on Page 9 of thisguide. At this time your three readingsshould match within the 15% variance.

FOR NAILED HARDWOODFLOORING

On the plywood subfloor you need toplace wood sleepers every 18".These spacers are 3/8" or 1/2" highand about 1" to 2" wide. They create18" lanes in which you would placethe WarmlyYours Heating Roll(s).Make sure your Installation Plan hasincorporated that feature or callWarmlyYours at 1-800-875-5285.The Heating Roll(s) is then coveredwith 3/8" of self leveling cement tocome up to the level of the woodsleepers, and finally, the hardwoodfloor is nailed into the wood sleepers.

Note: “Beware Of Using AContinuity Checker!”

Our smaller Heating Rolls have a higher Ohmresistance and some continuity checkers do not sendenough current to go through and emit the noise orlight that affirms proper continuity. If your instrumentcannot function on a small Heating Roll please, usean Ohm meter, preferably a digital Ohm meter.

Electrical Fault-Finding Once the system has been turned off and made safe,have a suitably qualified person:

1. Ensure all wires have been connected as per the wiring diagrams.

2. Make sure multiple rolls have been wired in parallel and not in series.

3. Confirm that control devices are receiving correct voltage.

Using a well calibrated Ohm meter with goodbatteries, or preferably, a digital Ohm meter, the Ohmresistance level of each Heating Roll should bechecked and the reading compared with theresistance that was recorded during installation onthe corresponding UL label(s) (located on the circuitbreaker) and in the log on Page 9 of this Manual.

If your reading is not within the 15%+/- range fromthe original reading, the roll may be damaged insome way.

This indicates an open or short circuit beneath thefinished flooring. The electrical contractor must locatethe point of break or short, in coordination with theTechnical Services Department of WarmlyYours.com.

Electricianʼs Guide - Trouble Shooting

Locating A Break Or A ShortIf your installation is complete, all wiring connectionshave been verified to be correct, including grounding ofthe system, you have checked the sensor wire forproper Ohms reading, and you suspect the system isstill not working; you need to determine if there is abreak or a short under the floor.

Checking For Breaks

The Ohm resistance of each roll should be measuredfrom the core of the yellow conductor wire at one end,to the core of the white conductor wire at the other end.

Make sure the probes of the Ohm meter do not touch the sheath wire at either the yellow or the white ends.

Make sure you do not touch either of the probe ends, or the meter will be reading your internal body resistance.

Make sure your Ohm meter is set on the proper scale (0-to-200 for Heating Rolls, or 0-to-20,000 for the sensor wire).

Your Ohm resistance readings should come within15% (plus or minus) of the original measurementindicated by the factory on the UL label.

If your Ohm reading is within 15% of what it should be,there is no break. However you still need to check foran electrical short.

If your Ohm reading is lower (outside the 15% range),but there is clearly some continuity, check your Ohmmeter and your batteries. If these are good, there is apossibility that you have several electrical shorts.

15

Infinity Ohm Reading?If you have absolutely no reading (= infinity on yourmeter), and you are sure you adjusted the setting ofthe Ohm meter to the correct reading range (0-to-200for the Heating Rolls, or 0-to-20,000 for the sensorwire), then you have a break (= total cut) in theconductor.

Checking For Electrical ShortIn some rare occasions an installation may havesuffered from a high pressure point that broke theinsulation between the core conductor and the tinnedmulti-stranded sheath. Such opening in the insulationlayer can create an electrical short, even though theOhm reading from the white conductor to the yellowconductor is normal and does not indicate any circuitbreak. In these rare occasions a continuity test willshow continuity between the white core conductor andthe white sheath wires, and/or between the yellow coreconductor and the yellow sheath wires.

There should be no continuity (=“ infinite” resistancereading, not zero) between the white conductor andthe white sheath.

There should be no continuity (=“ infinite” resistancereading, not zero) between the yellow conductor andthe yellow sheath.

There should be a low resistance reading between thewhite ground sheath and the yellow ground sheath(generally under 3 Ohms, never over 6 Ohms).

If your instrument reveals continuity between the white(or yellow) core conductor and the white (or yellow)sheath, there is a short in the circuit. You canapproximate the location of the circuit short with 4-Ohms resistance measurements.

Make sure the person doing the electrical work has:1. Completed the log on Page 9 of this Manual.2. Labeled the circuit that supplies the WarmlyYours Floor Heating

System.3. Remembered to put the UL label/s in a safe place (e.g. taped to the

circuit breaker door) for future reference.Be sure to record the Electrician's details on Page 8 of this Manual. Itwill be helpfull to use the installation Notes section below to record anyinformation about your installation for future reference.

When the floor surface is laid over the embedded Heating Roll(s),ensure care is taken not to drill or drive nails and screws in the vicinityof the Floor Heating System.

Make everyone aware of the Installation Plan.

The Installation Plan should be passed along with the sale of yourhome.

At no point in time should there be walls or permanent fixtures installedover the heated areas of the system. It is your responsibility to passthis information along to the next homeowner or any remodelers.

Ownerʼs Information

Check The Work

Installation Plan

16

Installation Notes

Approximating The Location Of AnElectrical Short:

In order to locate the approximate position of the short, youneed to take 4-Ohm resistance measurements:

1. From the white core conductor to the yellow core conductor.

2. From the white sheath to the yellow sheath.

3. From the white core conductor to the white sheath.

4. From the yellow core conductor to the yellow sheath.

The percentage ratio of the third and fourth Ohmmeasurement reveals the approximate location of the circuitshort. For example: if the third Ohm measurement is 25%of the total of third-&-fourth Ohm measurement, the circuitshort is approximately at 25% of the roll length, startingfrom the white end.

There are other ways to locate breaks or circuit shorts withunderground fault detectors.

A break can most easily be found with a “thumper”, an impulse-generating device that generates a sound at the break point. The thumper includes a stethoscope to locate the exact placement of the break under the floor.

A short can most easily be found with a “time domain reflectometer” tester, which will measure the distance of the wire between the tester and the short point. WarmlyYours has several of these testers available to assist our installers.

Breaks and shorts may generate some heat and they can also be found with infra-red cameras scanned over the floor.

Have your electrician call WarmlyYours.com at 1-800-875-5285 if you need any assistance.

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Ampere (Amp)- The unit of measure that tells how much electricity flows through aconductor. It is like using cubic feet per second to measure the flow of water. For exam-ple, a 1,200 watt, 120-volt floor heating pulls 10 amperes of electric current (watts divid-ed by volts).

Cold Spot- Area not covered by the Heating Element.

Continuity Tester- Device used to measure if there is a flow of electricity.

Customized Installation Plan or Installation Plan- Designed with your specifica-tions, this plan shows the placement of the Heating Roll into your space.

Dimmer - Our most basic control option. A simple on/off switch with a lever that can beraised or lowered to increase or decrease the floor temperature.

GFI /GFCI- A ground-fault interrupter (GFI), or a ground-fault circuit interrupter (GFCI),is an electrical device that detects a leakage of electrical current and reacts immediatelyby quickly interrupting the current flow.

Heat Bank- Refers to the heat retention/transfer capacity of certain materials such ascement, tile, stone, etc.

Heating Element / Heating Wire- This is the resistance wire that heats when electri-cal current is passed through it.

Heating Panel- A portion of any roll used for floor heating.

Mat- Mats are carried as standard inventory. Mostly used for “spot heating”, Mats comein both 10 and 15 watts per square foot.

Mesh/Fiberglass- This is the support for the wire. Also serves as a shield to protectthe sharp teeth of the trowel from the Heating Element.

Ohm Meter- Device used to measure the resistance of the flow of electricity.

Panels- When the Fiberglass Mesh of the roll is cut-and-turned into sections, thesesections are called panels.

Power Leads/Return Leads- Two factory installed return wires that are located at thebeginning and the end of each Heating Roll. These are the wires that travel back to thecontrol device and connect to it.

Roll- Rolls are carried as standard inventory. They are available in 10 and 15 watts persquare foot.

SmartStat Programmable Thermostat- Control option with 4 settings per day. It hasa manual set back or override and an Early Start function.

Relay Contactor- Used as a tool to operate larger areas on a single control device.Single and double relay contactors are carried as standard inventory and can handleup to 35 amps or 70 amps respectively.

Subfloor- This is the floor that the Heating Roll is placed on.

Infloor Sensor or Sensor- Used to measure the temperature of the floor, the sensoris attached to the Smartstat programmable thermostat with a 15-foot extension.

Timer- A control option that dictates when a system is turned on or off. It has 14 set-tings per week but cannot moderate the floor temperature.

Volt- A unit of electromotive force. It is the amount of force required to drive a steadycurrent of one ampere through a resistance of one Ohm. Electrical systems of mosthomes and office are 120 volts.

Watt- A unit of measure of electric power at a point in time, as capacity or demand.

Watt-Hour- One watt of power expended for one hour.

Glossary

17

WarmlyYours.com Inc. warrants the WarmlyYourselectric floor Heating Roll(s) and mat(s) ("the Product")to be free from defects in materials and workmanshipfor ten years from the date of manufacture, providedthat the Product is installed in accordance with theaccompanying Installation and Homeowners Manual,any special written design or installation guidelinesprovided by WarmlyYours.com, Inc. for this project, theNational Electric Code (NEC) and all applicable localbuilding and electrical codes.

Control devices sold under the WarmlyYours.comname are warranted for one year. Other controls carrytheir manufacturer's warranty.

WarmlyYours.com, Inc. assumes no responsibilityunder this warranty for any damage to the Productcaused by any trades people, visitors on the job site ordamage caused as a result of post-installation work.

If you have any questions about installation, don'thesitate to call our toll free number 1-800-875-5285.

Under this Limited Warranty, WarmlyYours.com Inc.will provide the following remedy:

If the Product is determined to be defective in materialsand workmanship, and has not been damaged as aresult of misuse or misapplication, WarmlyYours.com,Inc. will reimburse the costs for location of the fault,repair of Product, as well as labor and materialsrequired to perform the repair.

If the repair of the product is not feasible,WarmlyYours.com will replace the Product or refundthe original cost of the Product.

The Limited Warranty is null and void if the projectowner or his representative attempts to repair theProduct without receiving authorization. Uponnotification of a real or possible problem,

WarmlyYours.com will issue an Authorization toProceed under the terms of the Limited Warranty.

WARMLYYOURS.COM INC. DISCLAIMS ANYWARRANTY NOT PROVIDED HEREIN, INCLUDINGANY IMPLIED WARRANTY OF MERCHANTABILITYOR IMPLIED WARRANTY OF FITNESS FOR APARTICULAR PURPOSE. WARMLYYOURS.COMINC. FURTHER DISCLAIMS ANY RESPONSIBILITYFOR SPECIAL, INDIRECT, SECONDARY,INCIDENTAL, OR CONSEQUENTIAL DAMAGESARISING FROM OWNERSHIP OR USE OF THISPRODUCT, INCLUDING INCONVENIENCE ORLOSS OF USE. THERE ARE NO WARRANTIESWHICH EXTEND BEYOND THE FACE OF THISDOCUMENT. NO AGENT OR REPRESENTATIVEOF WARMLYYOURS.COM, INC. HAS ANYAUTHORITY TO EXTEND OR MODIFY THISWARRANTY UNLESS SUCH EXTENSION ORMODIFICATION IS MADE IN WRITING BY ACORPORATE OFFICER.

Warranty Information(Please return your Warranty Card)

RETURN POLICYProduct will be accepted for return if it is in “resalable”condition. The product must be in exactly the samecondition as when we shipped it to you. There is a15% restocking fee.

Complete The Warranty Card

The Warranty Card must be completed

and returned to Warmly Yours within

90 days of purchase.

The Warranty Card may be completed

online at

http://www.warmlyyours.com/homeow

ners/warrantycard.asp

or you can mail it to:

WarmlyYours.com Inc.

2 Corporate Dr., Suite 100

Lake Zurich, IL 60047

Fax: (800) 408-1100

Email: sales@WarmlyYours.com

18

Customer Service In The United States

Monday - Friday 8:30am - 5:30pm CST

(800) 875-5285or

24/7

support@warmlyyours.com30000-A05/08