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Reimagine Supply Chain: Fast, Forward, Focus
The World’s Most Important Gathering
of Supply Chain Leaders
Phoenix Melbourne London
12 – 13 August 2013Melbourne, Australiagartner.com/ap/supplychain
SPONSOR FLOOR PLANFLOOR PLAN
AGENDA AT A GLANCE
Download the Event Guide at: events.gartner.com/go/SCC2a
LEVEL 8Mayfair 1: Keynote & Session Room
Mayfair 2: Session Room
Mayfair 3: Workshops
Grosvenor 2: Analyst Roundtables
Connaught: Elite Lounge
Savoy 1: Solution Showcase
Savoy 2: One-on-One Meetings
Savoy 3: Session Room
LOBBY
GROSVENOR 2
MAYFAIR 1
MAYFAIR 3
MAYFAIR 2
SAVOY 1
SAVOY 2
SAVOY 3
COURTYARD
VERANDAH
FOYER
ENTRY HALL
FOYER
ESCALATORS
REGISTRATIONCENTRE
MAY
FAIR
PRE-F
UNCTION A
REA
SAVOY PRE-F
UNCTION A
REA
BALCONY
LEVEL 8
FLOORPLAN
CONNAUGHT
LIBRARY WINE ROOM
Subject to change
Supply Chain Summit 2013Grand Hyatt Melbourne
INFORMATIO
N
DESK
Gar
tner
Res
earc
hZ
one
SAPMeetingRoom
QUINTIQMeetingRoom
Savoy 1PREM 1
PL 1
S2
S1
S4
S3
S5
INTERNET
KIOSKS
OPENTHEATRE
PREmiER SPONSOR
SAP ....................................... PREM1
PLATiNum SPONSOR
Quintiq ........................................... PL1
SiLVER SPONSORS
Cyberscience Corporation .............. S1
Infor ................................................ S5
LLamasoft ...................................... S4
Manhattan Associates ................... S2
Pulse Logistics .............................. S3
*Subject to change
AG
EN
DA
AT
A G
LAN
CE
mO
ND
AY
12
Au
Gu
ST
The
info
rmat
ion
cont
aine
d in
this
gui
de is
cor
rect
at t
he ti
me
of p
ublic
atio
n. P
leas
e vi
sit t
he In
tern
et K
iosk
s on
-site
for
upda
tes
and
chan
ges.
© 2
013
Gar
tner
, Inc
. and
/or
its a
ffilia
tes.
All
right
s re
serv
ed. G
artn
er is
a re
gist
ered
trad
emar
k of
Gar
tner
, Inc
. or
its a
ffilia
tes.
07:3
0 –
09:0
0R
efre
shm
ents
on
Arr
ival
Lo
catio
n: S
olut
ion
Sho
wca
se, S
avoy
1
07:3
0 –
19:0
0R
egis
trat
ion
09:0
0 –
09:4
5P
1: G
artn
er O
pen
ing
Key
note
: Rei
mag
ine
Sup
ply
Cha
in —
Fas
t, F
orw
ard
, Fo
cus
M
icha
el B
urke
tt, J
ames
Lis
ica
and
Kev
in S
tern
ecke
rt, G
artn
er
Loca
tion:
May
fair
1
09:4
5 –
10:1
5V
P1:
Inte
rvie
w: W
hat
Do
es a
Rea
l-T
ime
Sup
ply
Cha
in M
ean?
S
tep
hen
Rei
d, S
AP
and
Ste
ve S
teut
erm
ann,
Gar
tner
Lo
catio
n: M
ayfa
ir 1
10:1
5 –
10:4
5R
efre
shm
ent B
reak
in th
e S
olut
ion
Sho
wca
se
Loca
tion:
Sol
utio
n S
how
case
, Sav
oy 1
10:4
5 –
11:4
5G
artn
er T
rack
s an
d an
d W
orks
hop
Ses
sion
s:
AS
trat
egy
and
Pla
nnin
gB
Lead
ersh
ip a
nd In
nova
tion
CS
uppl
y C
hain
Man
agem
ent
Rou
ndta
ble
G1:
The
Fut
ure
of
Sup
ply
Cha
in,
and
the
Fiv
e Im
per
ativ
es f
or
Get
ting
The
re
Mat
thew
Dav
is, G
artn
erLo
catio
n: M
ayfa
ir 1
G2:
Mo
ving
Yo
ur D
eman
d-D
rive
n Jo
urne
y F
orw
ard
— L
esso
ns f
rom
G
artn
er’s
Ret
ail D
eman
d-D
rive
n S
tud
y
Kev
in S
tern
ecke
rt, G
artn
erLo
catio
n: S
avoy
3
G3:
The
Fiv
e-S
tep
Pat
h to
S
upp
ly M
anag
emen
t M
atur
ity:
Tran
sfo
rmin
g S
our
cing
&
Pro
cure
men
t
Jane
Bar
rett
, Gar
tner
Loca
tion:
May
fair
2
AU
R1:
Ro
und
tab
le: M
ovi
ng Y
our
S
&O
P P
erfo
rman
ce F
rom
Sta
ge
2 to
Sta
ge
3
Deb
ashi
s Ta
rafd
ar, G
artn
erLo
catio
n: G
rosv
enor
2
12:0
0 –
13:0
0G
artn
er T
rack
s, R
ound
tabl
e an
d W
orks
hop
Ses
sion
s:R
ound
tabl
e
12:0
0 –
13:3
0
Wor
ksho
p
G4:
Key
Fin
din
gs
fro
m t
he G
artn
er
Chi
ef S
upp
ly C
hain
Offi
cer
Stu
dy
M
icha
el B
urke
tt, G
artn
erLo
catio
n: M
ayfa
ir 1
G5:
Jum
pst
art
Your
Sup
ply
Cha
in
Ris
k M
anag
emen
t In
itiat
ives
, E
ven
on
a B
udg
et
Sta
n A
rono
w, G
artn
erLo
catio
n: S
avoy
3
G6:
A N
ew F
ram
ewo
rk f
or
Glo
bal
Lo
gis
tics
Str
ateg
ies
Ja
mes
Lis
ica,
Gar
tner
Loca
tion:
May
fair
2
AU
R2:
Ro
und
tab
le: H
ow
to
S
egm
ent
Cus
tom
ers
and
Bui
ld a
C
usto
mer
Pro
fit &
Lo
ss
Mat
thew
Dav
is, G
artn
erLo
catio
n: G
rosv
enor
2
W1:
Wo
rksh
op
: Alig
ning
Ret
ail
and
Sup
ply
Cha
in P
erfo
rman
ce —
T
he R
etai
l Sup
ply
Cha
in H
iera
rchy
o
f M
etri
cs
Kev
in S
tern
ecke
rt, G
artn
erLo
catio
n: M
ayfa
ir 3
13:0
0 –
14:3
0N
etw
orki
ng L
unch
in th
e S
olut
ion
Sho
wca
se
Loca
tion:
Sol
utio
n S
how
case
, Sav
oy 1
13:1
5 –
13:3
5M
Q1:
Mag
ic Q
uad
rant
The
ater
: War
ehou
se M
anag
emen
t S
yste
ms
Gre
g A
imi,
Gar
tner
Lo
catio
n: T
heat
er, S
olut
ion
Sho
wca
se, S
avoy
1
13:0
0 –
14:3
0Ex
clus
ive
Elite
Clu
b N
etw
orki
ng L
unch
(By
Invi
tatio
n O
nly)
14:3
0 –
15:1
5P
2: G
uest
Key
note
: Sup
ply
Cha
in —
Co
nfig
urin
g f
or
Gro
wth
Dha
val B
uch,
Sen
ior V
ice
Pre
side
nt, S
uppl
y C
hain
— A
sia,
Afri
ca, R
ussi
a, U
nile
ver
Loca
tion:
May
fair
1
15:1
5 –
15:4
5R
efre
shm
ent B
reak
in th
e S
olut
ion
Sho
wca
se
Loca
tion:
Sol
utio
n S
how
case
, Sav
oy 1
15:4
5 –
16:1
5S
olut
ion
Pro
vide
r S
essi
ons:
SP
S1:
Qui
ntiq
: The
Mis
sing
Pie
ce o
f th
e P
rofit
Eco
nom
y V
icto
r A
llis,
Qun
itiq
Loca
tion:
Sav
oy
3
SP
S2:
SA
P: R
unni
ng Y
our
Sup
ply
C
hain
in R
eal T
ime
Saj
Kum
ar, S
AP
Loca
tion:
May
fair
2
16:3
0 –
17:3
0G
artn
er T
rack
and
Rou
ndta
ble
Ses
sion
s:
AS
trat
egy
and
Pla
nnin
gB
Lead
ersh
ip a
nd In
nova
tion
CS
uppl
y C
hain
Man
agem
ent
Rou
ndta
ble
16:3
0 –
18:0
0
Wor
ksho
p
G7:
Pan
el: V
alue
Cha
in
Tran
sfo
rmat
ion
Rev
isite
d
Stu
art
And
erso
n, A
stra
Zen
eca;
A
J F
ranc
o, D
iag
eo a
ndS
teve
n S
teut
erm
ann,
Gar
tner
Loca
tion:
May
fair
1
G8:
The
“Ye
s, B
ut...
” Va
lue
Cha
in: S
egm
entin
g f
or
Pro
fitab
le
Trad
eoff
s
Mat
thew
Dav
is, G
artn
erLo
catio
n: S
avoy
3
G9:
Cas
e S
tud
y: S
calin
g
Pro
duc
tion
Sys
tem
s to
Dri
ve
Man
ufac
turi
ng E
xcel
lenc
e
Pau
l Rub
enac
h, C
olga
te P
alm
oliv
e;
Sim
on F
Jac
obso
n, G
artn
erLo
catio
n: M
ayfa
ir 2
AU
R3:
Ro
und
tab
le: W
inni
ng W
ith
Sup
plie
r C
olla
bo
ratio
n
Kev
in S
tern
ecke
rt, G
artn
erLo
catio
n: G
rosv
enor
2
SC
CW
1: S
upp
ly C
hain
Co
unci
l W
ork
sho
p: B
est
Pra
ctic
es f
or
Seg
men
tatio
n an
d S
trat
egy
for
Hig
h-P
erfo
rman
ce S
upp
ly C
hain
s
Jose
ph
Fra
ncis
, S
upp
ly C
hain
Co
unci
l Lo
catio
n: M
ayfa
ir 3
17:3
0 –
19:0
0N
etw
orki
ng R
ecep
tion
in th
e S
olut
ion
Sho
wca
se
Loca
tion:
Sol
utio
n S
how
case
, Sav
oy 1
17:4
5 –
18:0
5M
Q2:
Mag
ic Q
uad
rant
The
ater
: Thi
rd-P
arty
Log
istic
s P
rovi
der
s J
ames
Lis
ica,
Gar
tner
Lo
catio
n: T
heat
er, S
olut
ion
Sho
wca
se, S
avoy
1
Sup
ply
Cha
in E
xecu
tives
Onl
y/P
re-R
egis
trat
ion
Req
uire
dP
ersp
ectiv
e:Te
chni
cal
Tu
ES
DA
Y 1
3 A
uG
uS
T
08:3
0 –
09:3
0R
efre
shm
ents
on
Arr
ival
Lo
catio
n: S
olut
ion
Sho
wca
se, S
avoy
1
08:3
0 –
16:3
0R
egis
trat
ion
09:3
0 –
10:1
5P
3: G
uest
Key
note
: Sup
ply
Cha
in In
nova
tion
and
Co
llab
ora
tion
to L
ead
in t
he In
tern
et E
ra L
im C
hin
Chy
e, V
P, S
uppl
y C
hain
, Hai
er G
oo
ds
Co
mp
any
Loca
tion:
May
fair
1
10:1
5 –
11:0
0P
4: G
uest
Key
note
: Co
nsum
er C
entr
ic C
olla
bo
ratio
n G
rant
End
ers,
Gen
eral
Man
ager
, Rep
leni
shm
ent,
Co
les
Gro
up
Loca
tion:
May
fair
1
11:0
0 –
11:3
0R
efre
shm
ent B
reak
in th
e S
olut
ion
Sho
wca
se
Loca
tion:
Sol
utio
n S
how
case
, Sav
oy 1
11:3
0 –
12:3
0G
artn
er T
rack
and
Rou
ndta
ble
Ses
sion
s:
AS
trat
egy
and
Pla
nnin
gB
Lead
ersh
ip a
nd In
nova
tion
CS
uppl
y C
hain
Man
agem
ent
Rou
ndta
ble
11:3
0 –
13:0
0
Wor
ksho
p
G10
: Sup
ply
Cha
in P
erfo
rman
ce
Man
agem
ent
Ja
ne B
arre
tt, G
artn
erLo
catio
n: M
ayfa
ir 1
G11
: Do
wns
trea
m D
ata:
The
C
atal
yst
to C
olla
bo
ratio
n A
mo
ng
Trad
ing
Par
tner
s
Kev
in S
tern
ecke
rt, G
artn
er;
Ste
ven
Ste
uter
man
n, G
artn
erLo
catio
n: S
avoy
3
G12
: Man
agin
g P
rod
uct
Co
mp
lexi
ty: P
ath
to S
ucce
ss
Mic
hael
Bur
kett
, Gar
tner
Loca
tion:
May
fair
2
AU
R4:
Ro
und
tab
le: M
atur
ing
Yo
ur
Dem
and
Man
agem
ent
Pro
cess
Deb
ashi
s Ta
rafd
ar, G
artn
erLo
catio
n:G
rosv
enor
2
SC
CW
2: S
upp
ly C
hain
Co
unci
l W
ork
sho
p: B
est
Pra
ctic
es f
or
Seg
men
tatio
n an
d S
trat
egy
for
Hig
h-P
erfo
rman
ce S
upp
ly C
hain
s (R
epea
t o
f S
CC
W1)
Jose
ph
Fra
ncis
, S
upp
ly C
hain
Co
unci
lLo
catio
n: M
ayfa
ir 3
12:3
0 –
14:0
0N
etw
orki
ng L
unch
in th
e S
olut
ion
Sho
wca
se, S
avoy
1
13:0
0 –
13:2
0M
Q3:
Mar
ketS
cop
e Th
eate
r: S
tage
3 S
ales
& O
per
atio
ns P
lann
ing
Deb
ashi
s Ta
rafd
ar, G
artn
er
Lo
catio
n: T
heat
er, S
olut
ion
Sho
wca
se, S
avoy
1
13:4
5 –
15:1
5
Wor
ksho
p
14:0
0 –
15:0
0G
artn
er T
rack
s, W
orks
hop
Ses
sion
s an
d C
ase
Stu
dy P
rese
ntat
ion:
W2:
Wo
rksh
op
: Les
sons
fro
m
Sup
ply
Cha
in L
ead
ers
—
Ach
ievi
ng C
ost
-to
-Ser
ve
Sta
n A
rono
w, G
artn
erLo
catio
n: M
ayfa
ir 3
AS
trat
egy
and
Pla
nnin
gB
Lead
ersh
ip a
nd In
nova
tion
CS
uppl
y C
hain
Man
agem
ent;
Rou
ndta
ble
G13
: Cas
e S
tud
y P
rese
ntat
ion:
D
eman
d M
anag
emen
t B
est
Pra
ctic
es
Deb
ashi
s Ta
rafd
ar, G
artn
er;
Pat
rick
Via
lle, P
arm
alat
Aus
tral
ia L
tdLo
catio
n: M
ayfa
ir 1
G14
: Use
the
Hie
rarc
hy o
f M
anuf
actu
ring
Met
rics
to
Qua
ntify
M
anuf
actu
ring
’s V
alue
-Ad
d t
o t
he
Sup
ply
Cha
in
Sim
on
F J
aco
bso
n, G
artn
erLo
catio
n: S
avoy
3
G15
: Cas
e S
tud
y P
rese
ntat
ion:
M
ulti-
Tier
Vis
ibili
ty Is
Now
Tab
le
Sta
kes
— M
akin
g S
mar
t Bet
s on
U
pst
ream
Sup
plie
r V
isib
ility
W
oo
Yong
Shi
n, S
amsu
ng S
DS
; G
reg
Aim
i, G
artn
er; J
ames
Lis
ica,
G
artn
erLo
catio
n: M
ayfa
ir 2
AU
R5:
Ro
und
tab
le: W
inni
ng
With
Sup
ply
Cha
in C
usto
mer
C
olla
bo
ratio
n
Ste
ven
Ste
uter
man
n, G
artn
erLo
catio
n: G
rosv
enor
2
15:0
0 –
15:3
0 R
efre
shm
ent B
reak
in th
e S
olut
ion
Sho
wca
se
Loca
tion:
Sol
utio
n S
how
case
, Sav
oy 1
15:3
0 –
16:3
0C
ase
Stu
dy P
rese
ntat
ion,
Gar
tner
Tra
cks
and
Rou
ndta
ble
Ses
sion
s:R
ound
tabl
e
G16
: Pan
el: L
inki
ng N
ew P
rod
uct
Intr
od
uctio
n an
d S
&O
P f
or
Imp
rove
d P
rod
uct
Laun
ches
Jane
Bar
rett
, Gar
tner
;D
eguo
Liu
, Len
ovo
; D
ebas
his
Tara
fdar
, Gar
tner
; Lo
catio
n: M
ayfa
ir 1
G17
: Max
imiz
e P
rofit
abili
ty: H
ow
to
Inte
gra
te C
ost
-to
-Ser
ve a
nd
Sup
ply
Cha
in S
egm
enta
tion
M
atth
ew D
avis
, Gar
tner
; S
tan
Aro
now
, Gar
tner
Loca
tion:
Sav
oy 3
G18
: Ho
w t
o B
uild
a L
og
istic
s C
ont
rol T
ow
er f
or
Sup
ply
Cha
in
Vis
ibili
ty
Gre
g A
imi,
Gar
tner
Loca
tion:
May
fair
2
AU
R6:
Ro
und
tab
le: E
stab
lishi
ng
an A
ttra
ctiv
e an
d E
ffec
tive
Sup
ply
C
hain
Car
eer
Pat
h A
rchi
tect
ure
M
icha
el B
urke
tt, G
artn
erLo
catio
n: G
rosv
enor
2