florida department of health it response equipment/services
TRANSCRIPT
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Florida Department of HealthIT RESPONSE EQUIPMENT/SERVICES
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FLORIDA DEPARTMENT OF HEALTH
Download This Presentation
ftp://205.176.131.140/DPC/Public/DOH_IT_Response_Equipment.ppti-nigma.mobi
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FLORIDA DEPARTMENT OF HEALTH
DPC Hotline: (850) 617-1900
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FLORIDA DEPARTMENT OF HEALTH
Fleet
FLORIDA DEPARTMENT OF HEALTH
Our Tow Vehicles:Diesel 4x4, Crew Cab,Dual Axle
Additional Equipment:– Brush Guards and 9-ton Winch– First response communication tools– First response mechanical tools– CB Radio Communications– Dual fuel tanks, approx. 120 gallon total
capacity
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FLORIDA DEPARTMENT OF HEALTH
CAPABILITIES: Transport Vehicles
1 – 26’ Box Truck•5,000lb lift gate•Used to transport• Server room chillers• Power infrastructure
cabling• Data and Voice
Supplies
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FLORIDA DEPARTMENT OF HEALTH
7 Mobile Communication Units (MCU01 – MCU07)
• Provides Data and Voice Communications
• Stocked with IT equipment required to rebuild or repair infrastructure.
• Climate controlled, secured storage and/or office space
• 2 berths for staff in primitive responsescenarios
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Disaster Recovery Server Sets
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FLORIDA DEPARTMENT OF HEALTH
Recovery Server Sets
Seven Server setsOne set has been used for recovering all mission essential data services for a region
All seven sets have been used to recover all DOH mission essential services.
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FLORIDA DEPARTMENT OF HEALTH
Recovery Server Sets
• YOUR SUBTOPICS GO HERE
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FLORIDA DEPARTMENT OF HEALTH
Recovery Server Sets
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FIELD PHONE CONNECTIVITY
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FLORIDA DEPARTMENT OF HEALTH
Field Phone Connectivity
Warehouse Ceros 1U-2 PRI-8 FXO / 16 FXS
Nortel 81c
DR Ceros 3U-4 PRI ports
-24 FXO ports-24 FXS ports
CSC Asterisk
Tallahassee PSTN
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FLORIDA DEPARTMENT OF HEALTH
Disaster Recovery VoIP System
Full PBX function
Provides DOH phone numbers
Can be used as isolated phone system
Full call control
Completely customizable
Provide satellite phones and fax
Terminate existing CO lines on-site
Unencumbered by complex licensing
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GENERATORS
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FLORIDA DEPARTMENT OF HEALTH
Generators
DOH IT has generators available for Continuity of Operations and Disaster Recovery
• 8kW diesel generators to power Mobile Communications Units
• 8kW & 10kW gasoline generators for small networks or single 1 ton air conditioner
• 60kW generator for a Data Centers or a 12 ton air conditioner
• 200kW generator for Data Center plus clinic with A/C
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FLORIDA DEPARTMENT OF HEALTH
GENERATORS: 8kW MCU
• Mounted on each MCU trailer• Powers the satellite system, roof
mounted A/C, and any other equipment in the trailer
• More than 60 hours of runtime on 20 gallon tank
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FLORIDA DEPARTMENT OF HEALTH
GENERATORS: 10kW
• The 10kW gasoline generators are portable (wheeled) units
• 10kW provides approximately 83 Amps at 120V
• Power connections are made with standard 15/20 amp extension cords or with 30 amp extension cords with twist lock connectors
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FLORIDA DEPARTMENT OF HEALTH
GENERATORS: 60kW
• Trailer mounted diesel generator• 60kW provides approximately 500
Amps at 120V• Provides 120V, 240V or 460V (three
phase)• Connections are made with bare wire
(stripped) and standard 120V 15 amp plugs
• Will run about 4 days on 150 gallons of diesel fuel with moderate load
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FLORIDA DEPARTMENT OF HEALTH
GENERATORS: 200kW
• Trailer mounted diesel generator• 200kW provides approximately 1,666
amps at 120V• Provides 120V, 240V or 460V (three
phase)• Connections are made with bare wire
(stripped)• Will run about 24 hours on 150 gallons
of diesel fuel with moderate load
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Cisco Parabolic Dishes
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FLORIDA DEPARTMENT OF HEALTH
Cisco Parabolic Dishes
• YOUR SUBTOPICS GO HERE
FLORIDA DEPARTMENT OF HEALTH
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FLORIDA DEPARTMENT OF HEALTH
Requirements
Provide wireless data signal where:• Distance and/or terrain prevent
cabling.• Network connectivity is not available
at nearby location• Secure method of transmitting DOH
data when necessary for field and disaster response events
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FLORIDA DEPARTMENT OF HEALTH
Capabilities
• The Cisco parabolic dishes can be used to transmit data up to 15 miles provided there is a clear line of sight between the dishes
• The bridge used to convert the data back into a LAN is capable of doubling as a wireless access point for non-DOH traffic
• Supplemental access points are available for other configurations
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Med 82 Radio & Repeater Project
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FLORIDA DEPARTMENT OF HEALTH
Med 82 Repeaters and Radios
What is MED 82?• Med 82 is a radio
channel with a set frequency to be used specifically for ESF8 medical response teams. We use this 400mhz frequency for our communication needs during an event.
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FLORIDA DEPARTMENT OF HEALTH
Med 82 Repeaters and Radios
How does it work?• Med 82 radios utilize antennas and
base station repeaters in order to broadcast the frequency within a certain radius. Of course, the higher the antenna, the more coverage area you will get.
• The base station can be permanently mounted or placed in a strategic area based on response needs.
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FLORIDA DEPARTMENT OF HEALTH
Med 82 Repeaters and Radios
• YOUR SUBTOPICS GO HERE
FLORIDA DEPARTMENT OF HEALTH
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FLORIDA DEPARTMENT OF HEALTH
Med 82 Repeaters and Radios
• Currently maintain13 repeaters which we can deploy to an event. A single repeater, when accompanied by a telescoping mast for the antenna, can offer a coverage area of up to 10 miles.
• Handheld radios must be programmed for the Med 82 frequency and can be utilized with any repeater also programmed with this frequency.
• The base stations are also fully programmable for other frequencies that may be useful within certain counties during an event, such as the Med 8 channel (utilized by local hospitals, and emergency medical personnel) and Med 8 T\A, which is a talk around channel.Please consult your DPC for specifics regarding channel usage.
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FLORIDA DEPARTMENT OF HEALTH
Med 82 Repeaters and Radios
• Radio communications are vital during an event. This is never more evident than when cellular connectivity is completely lost which commonly happens during a large scale eventsuch as a tornado or hurricane.
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Portable Air Conditioning Units
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FLORIDA DEPARTMENT OF HEALTH
Portable Air Conditioning Units
Several portable air conditioning units available for Disaster Recovery and Continuity of Operation
– 1 ton A/C units for a server room– 5 ton A/C units for a larger server
room and/or an office– 12 ton A/C units for offices or
clinics
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FLORIDA DEPARTMENT OF HEALTH
Portable Air Conditioning Units
1 ton A/C• Used to cool a 400 – 500 ft2 room, such
as a server room or network closet• Runs on 110 V • Requires a dedicated 20 amp circuit• Can be set up with drain hose in some
environments, others will require water bucket to be emptied every 12 to 24 hours
• Multiple units staged for deployment at all times
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FLORIDA DEPARTMENT OF HEALTH
Portable Air Conditioning Units
5 Ton A/C• Cools up to 2,000 ft2
• Provides 60,000 BTUs• Runs on 3 Phase power• Requires 30 Amps• Should be indoors or at least under
cover from rain• One unit staged for deployment
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FLORIDA DEPARTMENT OF HEALTH
Portable Air Conditioning Units
12 Ton A/C• Can cool several large rooms• Requires 208/230/3 Phase power• Draws 100 Amps• Portable (weighs 1,200 lbs)• Can be run outdoors• Two units staged for deployment
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Logistical Information Displays
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FLORIDA DEPARTMENT OF HEALTH
Logistical Information Displays
• Seven 46 inch LCD Televisions available for use during events
• Provide information to the public• Disseminate information to field staff
during an event Areas which are off limits or hazardous Provide current staging area information Display shift schedules Provide contact information for various
personnel
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FLORIDA DEPARTMENT OF HEALTH
Logistical Information Displays
• YOUR SUBTOPICS GO HERE
FLORIDA DEPARTMENT OF HEALTH
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FLORIDA DEPARTMENT OF HEALTH
Logistical Information Displays
• Information is run from local laptop or pulled across the network from server in Tallahassee.
• Can be used to stream information, such as news from CNN or The Weather Channel.
• Can be used with the Polycom video conferencing system
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IT Assessments
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FLORIDA DEPARTMENT OF HEALTH
IT Assessments
The goal of an IT Assessment is to determine the current state of an IT environment, propose improvements that will result in a more effective and efficient IT operation, and specify how and where to enforce policy.
17 major categories are observed, in accordance with the Department of Health’s ITIL initiative. This initiative references the IT Infrastructure Library (ITIL), which is the framework for outlining worldwide-accepted best practices for IT service management.
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FLORIDA DEPARTMENT OF HEALTH
Standards, Policies, Tools, Resources — EVERYWHERE!
Help Desk System
SPITS
CIO Brown Bag Call
SysAdmin Bi-Weekly Call
DOH IT Policies
Risk Assessment
COOP-IT
Schedule-IVC
Security Bulletins
System Administrator SharePoint Portal
ITSW
ITIL
Asset Management System
DPCs
COOP Planners
Security Coordinators
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FLORIDA DEPARTMENT OF HEALTH
DOH ITA – Process Flow
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FLORIDA DEPARTMENT OF HEALTH
IT Assessments
Contact your Regional Disaster Preparedness Consultant (DPC) for more information
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Security IT Assets During a Disaster Recovery
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FLORIDA DEPARTMENT OF HEALTH
Security IT Assets During a Disaster Recovery
• Spare computers staged for disaster recovery purposes are often unpatched. These should be updated with current patching levels BEFORE placing on the network.
• Updated patch installs should be kept on thumbdrive or compact disk.
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FLORIDA DEPARTMENT OF HEALTH
Security IT Assets During a Disaster Recovery
• Recovery server needs to undergo same hardening process as any other production server. The DOH hardening document should be part of your standard driveaway kit along with any other recovery documentation.
• Avoid granting administrative privileges to standard users.
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FLORIDA DEPARTMENT OF HEALTH
Questions?
Thanks for your attention. Any Questions?