Issue 459 26 January 2016

Issue 478 7 June 2016

#FlourishAtWork - what’s next? The Move More part of our Flourish at Work campaign has now come to an end. Over the last 12 weeks we’ve seen some amazing motivation from staff to move more, and together we’ve managed to walk 50 million steps in just nine weeks - the equivalent of walking all the way around the world!

Staff have really risen to the challenge by submitting their steps each week, sharing their progress and successes on social media, and some even wrote Flourish blogs which can be found at http://www.thebayway.uhmb.nhs.uk/index.php?cID=236. It is great to hear that some staff are already feeling the benefits.

To mark the end of Move More, staff took part in lunchtime walks at each of the three main hospitals. Following the 30 minute walk, they were given a complimentary healthy lunch – not only because we wanted to make sure they were sufficiently fuelled for an afternoon of work (!) but also to welcome them into the next part of our Flourish at Work campaign, ‘Nourish’.

Nourish will run from June to August and focuses on the importance of eating a nutritious diet to remain healthy. You can expect to see:

Healthier food options available in our restaurants - including out of hours

Fresh fruit and vegetable stalls at our three main hospitals

A reduction in the amount of high sugar items available to buy in our hospitals

It’s been proven that eating too many foods and drinks high in sugar can lead to weight gain and related health problems, including tooth decay, so choosing healthier options is something we should all be encouraged to think about. There’s a lot of conflicting information out there though so here are some myth busters to help you start:

‘Healthy food is just too expensive!’ While studies have found that healthy food can work out more expensive per calorie than ‘junk’ food, there are plenty of ways to make your weekly shop stretch further. Cooking extra not only gives you a delicious homemade meal but you can also use leftovers for lunch the following day, or freeze them in handy portions. Vegetables can bulk out a meal, and buying local or what’s in season adds variety to your favourite recipes. It’s also important to know what’s in your fridge, and only buy what you’ll use!

Read more from NHS Change for Life: Money-saving tips for healthy eating

‘The salt we add at the table is most of the salt we eat’ In fact, 75% of the salt in our diet comes from processed foods — just 10-15% comes from the salt we add while cooking or at the table. On average we are currently eating about 8.6g of salt a day. To have a healthier diet lower in salt, it is recommended: anyone 11+ eat no more than 6g of salt a day; 5g for 7-10 year olds; 3g for 4-6 year olds; and just 2g for 1-3 years of age.

Read more from NHS Choices: salt - the facts More myth busters will feature in

future editions of Weekly News!

Issue 478 7 June 2016

Getting to know you… Every month, we will now be doing an article on getting to know a different

member of staff. We all play an important part in giving the best possible care to

our patients and this is a great way of helping us all understand the various

different roles and personalities we have across our hospitals. If you would like to

be involved or know someone who does, please email

communications.team@mbht.nhs.uk. This month, please say hello to James!

Who are you? James Geary

What is it that you do at the Trust? Specialist Physiotherapist

How long have you worked at the Trust? 10 years!

What does your job include and what do you enjoy most about it? My job

includes assessing and treating

patients with musculoskeletal problems in an outpatient setting, doing triage sessions in GP practices and teaching

assessment of MSK conditions. I most enjoy working with athletes with lower limb mechanics problems and getting

them back to sport.

What’s your favourite piece of music? Elbow – One Day Like This

Favourite movie? The Shawshank Redemption

Favourite pastime? Open water swimming

Favourite book? Tell No One by Harlan Coben

Who’s your hero? My wife – she’s awesome!

Well done Paul Smith!

Massive well done to Paul Smith, a radiographer at the RLI who

represented Team GB in the ETU Champs Triathlon in Lisbon last

weekend. Paul came 108th out of over 500 competitors in his first

international championship.

The Radiology Department would like to say a huge congratulations to

Paul for all of his hard work and training, it has certainly paid off.

Staff Friends and Family test will be live soon

We will shortly be launching our staff friends and family test. This is something we do each quarter (except during

quarter 3 - the national staff survey months) and it is your opportunity to tell us if you would recommend the Trust

as a place to receive treatment or as a place to work. Last time 75% of those who responded said they would

recommend the Trust to others if they needed care or treatment and 63% said they would recommend it as a

place to work. We also received some really helpful feedback through your comments and it’s important to see

whether you feel the last few months have seen any further changes so please take some time to complete a

survey – it will take less than a couple of minutes and all

the responses are confidential.

Look out for the link in here and on social media!

Issue 478 7 June 2016

We celebrated our success at conference! The improvements made to the way we manage our governance and risks to

patients have been formally recognised and celebrated by the Chairman of a

national organisation, at a special event in Kendal.

Governance is a term that covers a wide variety of processes and communications

that help us know our patients receive high-quality care and appropriate and

compassionate responses when we don’t meet expectations. The main focus of

governance involves monitoring and assessing standards of care so that the right

information reaches the right people to make sure any changes are made to maintain or improve care.

The one-day conference, held at the Castle Green Hotel, was an opportunity for patients, staff and stakeholders

such as Cumbria Clinical Commissioning Group (CCG), Lancaster CCG, Lancashire Teaching Hospitals NHS

Trust, Lancashire Care NHS Foundation Trust and NHS England, to see first-hand our journey to success within

corporate and clinical governance over the last two years.

Following the event Dr John Bullivant, Chairman of The Good Governance Institute, said that: “UHMBT should be

congratulated on the way they have moved from a regime of failure to one of success”. The Good Governance

Institute works with organisations, including the NHS, to improve patient safety and public accountability,

governance, strategy, leadership, quality, and better management of risk.

Oncology bids farewell to Jeanette Cock after 35 years The FGH Oncology team said a sad farewell to Junior sister, Jeanette

Cock, last week who retired after an incredible 35 years of working on

the unit. Jeannette has worked as a full-time nurse at FGH since

1981. After her training Jeanette’s first post was in A&E, and shortly

after she moved to one of the medical floors. Jeanette was the first

nurse at Furness General to do her oncology training where she had

to travel to Christies in Manchester to gain the qualification.

The oncology unit started off in a small bay on Ward 9, before moving

to ward 10 and shortly after to the brand new unit where it is today. Jeanette is very well thought of from both

patients and colleagues and has always been a hardworking, dedicated and excellent nurse. She will be sadly

missed on the unit and we wish her all the best in her retirement.

HSJ wards have extended their deadline

Due to popular demand, HSJ have extended the HSJ Awards deadline until Friday 10 June 2016. This means that you still have 1 week left to submit your entries. You can enter the largest celebration of healthcare excellence today and be in with a chance to be rewarded for your hard work, increase your profile in the industry, gain national recognition, help spread best practice in the NHS and more.

To start your entry visit the web-

site - awards.hsj.co.uk/enter.

Adult Learners week is next week!

Lindy Hatfield from the University of Cumbria will be at the University Of Cumbria stand from 11am - 4pm.

Lindy will be available to offer advice on your career development in relation to academic courses. If you would like to book an appointment with Lindy you can email her on lindy.hatfield@cumbria.ac.uk or just go along for a chat.

If you would like to attend one of the sessions being held during adult learners week, there is now no need to book on TMS; you can just turn up on the

day.

Issue 478 7 June 2016

Job of the week We are looking for an individual with excellent

communication and organisational skills to join our Therapy Admin Support Team. Working as part of an

integrated admin team, you will provide administrative and secretarial support to our Therapy Services, including

Physiotherapy, Occupational Therapy, Dietetics and Orthotics. You will be based at WGH but will travel to other

sites when needed, providing administrative support to clinicians and managers.

You will join our team of experienced admin and clerical staff, using your initiative while working independently

but seeking guidance or clarification from managers where needed. You will utilise your communication skills,

working with patients, relatives and staff and will have a positive approach to service improvement. You will use

your team-working skills to standardise admin and clerical systems to support our clinical services.

For further details or informal visits contact Susanna Roberts, Therapy Service Manager, WGH on 01539 715097.

Happy Retirement Sandra Sandra Holme, from the main

outpatient department (OPD) at WGH,

has retired after 28 years in service.

Sandra qualified as a student whilst on

placement at Kendal Green just as this

facility was closing. She was then

successful in gaining a staff nurse position initially on

Ward 9 and then Ward 3 at WGH for a period of 18 years.

When Ward 3 closed, Sandra transferred to main OPD

and has worked here for 10 years. Sandra has been

instrumental in the high quality compassionate care

delivered within OPD but will also be remembered for her

wicked sense of humour.

Visionary new telehealth link in Millom

helping to keep care closer to home Innovative technological developments are currently being piloted within Millom

as part of Better Care Together and the Millom Alliance, with the aim of

reducing the number of unnecessary patient journeys to the nearest Accident

and Emergency (A&E) at FGH.

Millom has a small population of 8,500 people yet it generates 22,900 patient journeys every year to FGH for

healthcare related reasons - from Emergency Department attendances, Outpatient appointments and Elective

Admissions. The journey from Millom to Barrow takes 50 minutes each way and in many cases could be prevented.

The scheme, called telehealth, which is currently being piloted, involves a triage room in Waterloo House GP

Surgery in Millom which is equipped with a high definition camera and monitor. There is a similar facility at the

Emergency Department in FGH to allow two way consultations to take place.

The project aims to deliver faster access for people to the most appropriate healthcare professional, and where

possible reduce the time and effort required for them in order to do so.

Get involved in LiA!

Lesley Millachip,

Improvement Facilitator,

Core Clinical Services and

Jane Kenny, Lead Nurse,

Core Clinical Services are

leading a scheme to decide

whether, as an organisation,

we want to invest in 21st century gold standard

outpatient arrival, flow and information technology

to improve efficiency and patient experience.To

read more about this scheme log on to: http://

www.freshthinking.uhmb.nhs.uk/2016/06/02/

scheme-to-bring-the-outpatient-patient-experience-

into-the-21st-century/

Issue 478 7 June 2016

Your pennies would make a real difference Did you know that if all of us in the NHS gave the spare pennies from our payslips we

would raise £8.6m per year for charity? Pennies from Heaven allows you to donate the

spare pennies from your pay. If your net pay was £100.34 then 34p would be donated to charity.

The most you can ever give per payslip is £0.99. For more information please contact the Charity Office on 01524

516064 or email charity@mbht.nhs.uk.

Catering teams are celebrating the Queens birthday To celebrate the Queens 90th Birthday the Catering Teams across the Trust will be holding a traditional

English Day on Friday 10 June. Our patients will also be able to join in the Celebrations on Saturday

11 June where we will be offering an afternoon tea of Scones, Jam and Cream.

Would you like to take part in a Bogie Race? Have you ever wanted to take part in a Bogie Race? Well now you can. The event will be

held on Sunday 12 June 2016 at Greenlands Farm, Tewitfield.

For further details and to register go to: www.bogierace.co.uk. Give it a go, it's different,

fun and exciting and raises much needed funds for Children's Ward, RLI.

Next step cards are now available Outpatients have introduced credit card sized ‘Next Step Cards’ given to patients

leaving clinic if they will require a further appointment or will be listed for

surgery. We currently have cards for the waiting list offices, the X-Ray Department

and CPCC appointment bookings. This gives patients a contact number for the next

step of their journey and they are informed that if they have not heard from us

within a set period (often 6 weeks) then this would be the number for them to

contact.

This gives patients reassurance as they have details of who to contact, and as the

cards fit comfortably in a wallet or purse patients are less likely to mislay them. We know that other teams around

the Trust provide contact details to patients in various formats, and for various reasons. By making everyone

aware of this new, convenient ‘wallet card’ style, we’re hoping to encourage more departments to adopt them for a

consistent approach to patient care and information. Cards cost £89 for 1000 or £195 for 3000.

As with patient information leaflets, all our patient information is provided by CDC Printing. They can put a proof

card together for you if you provide them with the details (department and phone number) to be included on the

card. Cards are colour coded for different departments to allow easy identification – we already have:

Waiting List office – Purple

X-Ray – Yellow

Patient Contact Centre - Blue

Endoscopy – Sage Green

CDC Printing will support you to identify another colour that is not already being used. If you’re already familiar with

using CDC Printing, please contact them to request a new ‘Next Step Card’ (you can view existing cards under the

‘Existing documents for your organisation’ when you create a new order). Alternatively if you would like to discuss

patient information leaflets or cards, or get help in producing them, please contact Helen Quayle on ext 42476.

Issue 478 7 June 2016

Hospital Grand Round - RLI The next Hospital Grand Round at the RLI is taking place on Wednesday 8 June, from

12.30pm - 1pm, in Seminar Room 5. Paula Richardson, Head of Charities and

Fundraising, will present the lecture “Charity Matters.” All staff are welcome!

Medicine Audit dates for 2017 Please click here or visit the intranet homepage to see the 2017 audit meetings planned for the Medicine division.

All planned inpatient and outpatient clinical activity should be cancelled to enable the following departments to

hold their monthly audit meetings.

If you are an Audit Lead it is your responsibility to ensure suitable rooms are booked for all meetings. If you are

responsible for booking / cancelling clinical activity please ensure all relevant sessions are cancelled.

Better Care Together (BCT)

Bulletin May Edition The Library and Knowledge

Service has produced a Better

Care Together horizon

scanning bulletin. The May edition can be accessed

by following this link.

If you have any comments or require further

information about any of the subjects covered,

please contact the Library Team on ext 44447 or by

emailing library@mbht.nhs.uk.

Emerald Insight is

now available Emerald Insight is a collection of

Management eJournals, accessible

with an Athens Account. Subjects

covered include: Governance,

Management, Leadership, Quality and HR.

If you would like more information or access to

Emerald Insight please contact the library at

library@mbht.nhs.uk or phone ext 44447 (FGH) and

46021 (RLI).

Learning to improve bulletin - May As part of our annual review of our learning to improve from incidents, four special issues of Learning to Improve

have been produced for staff to view. View them on the Governance pages of intranet or by clicking here.

Positive action - practical steps for #NHSwomen

Are you a female leader or aspiring female leader? Do you want to take

the next step in your healthcare career?

Book your place now on our free event, delivered in partnership with the

HSJ Women Leaders Network, on 14 June in Manchester.

Designed especially for women in healthcare, you will join a practical

hands-on session exploring themes such as power dynamics,

decision-making at all levels, progression and getting that next job, led by coach, mentor, and author Shirley

Baah-Mensah, and Joan Saddler, associate director and patient engagement lead, NHS Confederation.

Tuesday 14 June, 3pm – 7.30pm, Manchester Central Convention Complex

Spaces are still available - book yours today and join the conversation on Twitter using #NHSwomen. This is an

excellent professional development opportunity.