flying high in a globally connected world
TRANSCRIPT
FLYING HIGH IN A GLOBALLY
CONNECTED WORLD
TECHNOLOGY | BUSINESS TRANSFORMATION | NEW BUSINESS MODELS@ANJAHOFFMANN · SENTIO LAB
freedigitalphotos.net
This presentation covers 4 topics
1 BUSINESS INNOVATION: BUT WHY?
2 MEGATRENDS: TECH, TRENDS AND TRANSFORMATION
3 THE CIRCULAR ECONOMY
4 QUESTIONS FOR THE FUTURE
BECOME THE
DISRUPTER INSTEAD OF THE DISRUPTED!
“Today’s major airports are highly
complex operations with increasingly significant limitations on valuable capacity. Threats to that capacity are numerous – recent events including volcanic ash, major snowfall, industrial action, typhoons and hurricanes provide numerous examples around the globe. When an event reduces capacity, an airport must rely on its
operational resilience: the ability to prevent, manage and recover from disruptions.SOURCE: BOOZ&CO. MANAGING AIRPORT DISRUPTION: RESILIENCE THROUGH COLLABORATION
A GREAT
BUSINESS MODEL BEGINS WITHTHE QUESTION:
WHAT PROBLEM IS YOUR
CUSTOMER TRYING TO SOLVE
?
“Blockbuster made the mistake most companies make in underestimating the disruptive threat of new technologies and innovative business models until it is too late.”- Saul Kaplan
DISRUPTED BY THE
’UNSEEN COMPETITION’
90% OF BRANDS SAY CUSTOMER EXPERENCE IS A TOP PRIORITY, BUT
ONLY 3% DELIVER EXCELLENT CUSTOMER EXPERIENCES.
DIGITAL CUSTOMER EXPERIENCE IS ESSENTIAL TO SURVIVE IN THE AGE OF THE CUSTOMER.
WHAT IS THE IN IN YOUR COMPANY?, AND HOW DO YOU SPUR NEW BUSINESS OPPORTUNITIES?
HEART OF INNOVATION
SOURCE: FORRESTER RESEARCH
WO
RS
T
CA
SE
BECOME CUSTOMER-OBSESSED AND
SURVIVE!
WHO IS DRIVING YOUR BUSINESS FORWARD AND REINVETNING YOUR BUSINESS MODEL?!
HOW DO YOU KNOWWHEN YOUR
COMPANY ORINDUSTRY IS BEING DISRUPTED?
YOUR CUSTOMERS ARE HAVING A GOOD TIME.THERE’S BEEN A TON OF INNOVATION HAPPENING OVER THE LAST SERVERAL YEARS.
SO, WHAT’S YOUR INNOVATION?
Source: MIT Education
UP!
ADAPT NEW
TECHNOLOGIES,
PARTNERSHIPS AND
BUSINESS MODELS
WA
KE
IN AN ERA OF RAPID CHANGE
AND WIN OR DIE
This presentation covers 4 topics
1 BUSINESS INNOVATION: BUT WHY?
2 MEGATRENDS: TECH, TRENDS AND TRANSFORMATION
3 THE CIRCULAR ECONOMY
4 QUESTIONS FOR THE FUTURE
MEGA-TRENDS
DEMOGRAPHICS
ECOSYSTEMS
TECHNOLOGIES
CUSTOMER CENTRICITY
BY 2030, THREE BILLION PEOPLE ARE
EXPECTED TO ENTER THE MIDDLE CLASS, MOSTLY IN EMERGING MARKETS. THE MIDDLE CLASS MORE THAN DOBLE IN SIZE, FROM 2 BILLION
TODAY TO NEARLY 5 BILLION.
THE TOTAL GLOBAL POPULATION,
UP FROM 6.8 BILLION TO 8.3 BILLION BY 2030.
THE NEED AND POTENTIAL FOR INNOVATION, COLLABORATION AND ECONOMIC DEVELOPMENT IS ENORMOUS.
SOURCE: THE WORLD BANK
NEW ECOSYSTEMS
CONNECTIVITY RESHAPING THE WORLD
“There will be more wireless sensors in our world – by far – than
there are smartphones, dumb phones, tablets, laptops and PCs combined. Billions upon billions today – and trillions tomorrow.They will give us SUPERHUMAN SENSES: to see “through” walls, to “hear” sounds many miles away, to “know” things we never could have known before.
SOURCE: FASTCOMPANY
There is a growing
One of the questions asked to those 280 government IT executives in France, Germany, Italy, Spain and the U.K. was:
“Can you please tell us in which areas you are leveraging or planning to leverage M2M communication or Internet of Things applications?”
Source: The 2013 IDC European Industry Solutions and Insights survey.
17% of respondents said they are not familiar with the concept 4% said they have already adopted an IoT solution
A mere 2% said they plan to adopt it in the next 24 months A whopping 71% said they have not adopted it and have no plans for
the next 24 months 6% said they don't know
“The Internet of Everything will
be five to ten times more impactful in the next decade than the entire internet has been to date.- John Chambers, Cisco CEO
SOURCE: BRANDDIGG.INFO
DR
IVEN
B
YDATA
There is a growing divide between businesses who use data effectively and those who don’t.
Big data opens the door to a STRONGER BUSINESS INNOVATION where we no longer try to be right based on research and small studies, but rather become LESS WRONG over time as real world customer experiences and “problems” floods in.
Amazon is not alone in seeking better fulfillment strategies.
"While we don’t discuss competitors, I can share that using technology to provide more fulfillment options is a key part of Target’s multi-channel strategy,”- Eddie Baeb, Target
SHARING IS THE NEW BUYING
REALLY …
FIGHTING ?!
THE UNSTOPPABLE RISE OFTHE COLLABORATIVE ECONOMY
HOW DOES ON-DEMAND SHARING MODELS IMPACT YOUR BUSINESS MODEL?
WHAT’S THE DISRUPTIVE FACTOR OF DRONES?
This presentation covers 4 topics
1 BUSINESS INNOVATION: BUT WHY?
2 MEGATRENDS: TECH, TRENDS AND TRANSFORMATION
3 THE CIRCULAR ECONOMY
4 QUESTIONS FOR THE FUTURE
1. What is the next ‘customer problem’ in our industry?
2. How can our services be turned into physical products? How can our products be turned into services?
3. If you were CEO for one day, which three things would you change to enable innovation and growth?
THE CIRCULAR ECONOMY:MOVING FROM A LINEAR TO A CIRCULAR BUSINESS MODEL
SOURCE: ENERGENZ
AN ECONOMIC OPPORTUNITY WORTH BILLIONS – HOW DO YOU SCALE UP TO MEET THE MARKET REQUIREMENTS?
This presentation covers 4 topics
1 BUSINESS INNOVATION: BUT WHY?
2 MEGATRENDS: TECH, TRENDS AND TRANSFORMATION
3 THE CIRCULAR ECONOMY
4 QUESTIONS AND THOUGHTS FOR THE FUTURE
1. What is the next ‘customer problem’ in our industry?
2. How can our services be turned into physical products? How can our products be turned into services?
3. If you were CEO for one day, which three things would you change to enable innovation and growth?
THINK THE UNTHINKABLE:WHEN SCIENCE FICTION GETS REAL
DID YOU SAY”CALL THE WHOLE WORLD FORFREE?!”
“Major airports are complex webs of operational and non-operational stakeholders. It is rare that a disruption of any significance can be managed by just one stakeholder alone.
SOURCE: BOOZ&CO. MANAGING AIRPORT DISRUPTION: RESILIENCE THROUGH COLLABORATION
1. What is the next ‘customer problem’ in our industry?
2. How can our services be turned into physical products? How can our products be turned into services?
3. If you were CEO for one day, which three things would you change to enable innovation and growth?
4. Who is responsible for thinking the unthinkable?
4
DIS
RU
PTIV
E
QUESTIONSFOR BUSINESS INNOVATION
1. What is the next ‘customer problem’ in our industry?
2. How can our services be turned into physical products? How can our products be turned into services?
3. If you were CEO for one day, which three things would you change to enable innovation and growth?
MY NEXT CAR WILL BE FLYING HIGH!HOPE YOUR BUSINESS WILL TOO!
THANKSFOR FLYING WITH ME TODAY!
@AnjaHoffmann