5 Technologies That Will Change Your Business Forever

Ramon Ray, Editor and Technology Evangelist

October ___ , 2010

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Technology Is A Tool

Three Keys To Buying Technology

Follow these and save yourself lots of headache

Technology Is An Investment

Don’t buy technology as a “pain” or as the cost of doing business

Don’t Technologize A Bad Biz Process

You can buy all the fancy gadgets in the world, but if your sales team sucks, sales will only get worse, much faster

Hire Tech Expertise: Save Time Get “IT” Done Right

Don’t give in to the urgency to do “IT” all yourself. Hire an expert to help you.

Five Technologies

That will change your business

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Mobility

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Work faster

Work smarter

Boost customer satisfaction

Work anywhere (work is where you are)

Mobile Technology

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Social Media

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Not the hype of social media

Leveraging Twitter, Facebook, LinkedIn for business sales

Finding and Hunting for specific customers, future employees, partners

Social Media

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Automated Customer Delight

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Customer Relationship Management (CRM)

Knowing What Customers Purchased

Predicting What they Will Purchase

Influencing What they Will Purchase

Rewarding (influencing) Customer Behavior

Increasing Customer Loyalty

Automated Customer Delight

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Hosted Applications

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Beyond email

Beyond basic tools

Entire enterprise in the cloud

Integrated applications

Hosted Applications

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Mobile Broadband

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Increased cloud based computing

Anywhere access to files

More productivity

Less file loss

Increase collaboration

Mobile Broadband

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Video

Collaboration

Telephony

Analytics

Mobile Advertising

What else….?

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Thanks so much

Ramon Ray, Smallbiztechnology.com