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Towards more effective evaluation approaches for media development

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Page 1: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

Towards more effective evaluation approaches for media development

Page 2: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

Current projects

Evaluating Communication for development: supporting adaptive and accountable development

Mobilising Media for Sustainable Outcomes in the Pacific Region

RMIT University School of Media & Communication 2

Page 3: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

PhD Research Question & Design

Research Question: How can the impacts of Australian media assistance on social change and governance be most effectively evaluated and understood?

Phase 1: Document analysis: Media Assistance Evaluations between 2002-2012 (total of 47) Phase 2: InterviewsInterviews with media assistance evaluators (consultants and in-house, total of 10)

Phase 3: Case study:Cambodian Communication Assistance Project (CCAP), funded by AusAID-funded project, managed by ABC International Development.

Page 4: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

Findings: Key challenges

• Conceptual ambiguities

• Bureaucratic systems

• Complex epistemological and political undercurrents in the evaluation discipline

RMIT University School of Media & Communication 4

Page 5: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

1. Conceptual ambiguities

RMIT University School of Media & Communication 5

Page 6: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

2. Bureaucratic systems

the codification of approaches that are meant to accomplish positive outcomes into mechanical checklists and templates that not only fail to achieve their intent but actually lead to even worse outcomes. (Anderson, Brown and Jean 2012: 67)

Proceduralization:

Page 7: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

2. Bureaucratic systems

Authored by Total Commissioned (/required) by

donor

Commissioned (/required) by

projectExternal consultant 27 19 8

Donor 5 5

Project 5 2 3

Consultant + Donor 2 2

Consultant + Project 1 1

Donor + Project 1 1

unknown 6 6

Total 47 35 12

Page 8: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

2. Bureaucratic systems

Page 9: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

2. Bureaucratic systems

Page 10: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

• ‘Nuancing’ reports• Being ‘circumspect’• Pre-cooking evaluations

Dependence on Independence

2. Bureaucratic systems

Page 11: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

•Simplicity and complexity•Proving vs improving•Positivism vs participation

3. Evaluation epistemologies

Page 12: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

Adapted from Manyozo (2012)

Media DevelopmentFocus on industryAims to improve governance.

Media for DevelopmentFocus on contentAims to educate and inform.

Participatory Communication: Focus on dialogueAims to foster participation and self-determination.

Conceptual ambiguities

Page 13: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

Prototype

Page 14: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

Prototype

Page 15: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

C4D Design & Evaluation in the Pacific

RMIT University School of Media & Communication 15

• Workshops, field visits, pilot– Capacity building – ‘Innovation’– Proportionate– Piloting the ‘LEAD4innovation

toolkit’or C4D IDEAS Toolkit– Incudes a facilitator’s guide

Rainbow Framework Toolkit Module Objectives and Activities

MANAGE an evaluation or evaluation system

Module 2: Stakeholder Mapping Who who has an interest or role in our project and evaluation? How can we communicate with them?

Module 3: Ethics

What are the potentially ethical issues in media and communication projects and evaluation? How can we prevent these from becoming problems?

REPORT & SUPPORT USE of findings

Module 4: Planning Data Use

What is our macro-timeline for sharing evaluation insights? How can we build in continuous learning? What are the most appropriate ways to share our insights?

DEFINE what is to be evaluated

Module 5: DefineWhat are we trying to do, how are we trying to do it?

FRAME the boundaries for an evaluation

Module 6: Ask QuestionsBased on our main goals, what are our key evaluation questions?

DESCRIBE activities, outcomes, impacts and context

Module 7: Planning Information and Data Collection

Which data collection methods will give us the best information to answer our questions? Which methods are realistic?

UNDERSTAND CAUSES of outcomes and impacts

Module 8: Making Sense of DataHow do we manage our data? How can we make sense of and analyse different kinds of data?

(SYNTHESISE data from one or more evaluations)

(Included in the Facilitator’s Guide)

(Meta-analysis of groups of projects)

Contents of the LEAD4innovation/ C4D IDEAS Toolkit against the Rainbow Framework

Page 16: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

RMIT University School of Media & Communication 16

Page 17: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

Conventional Baselines Living BaselinesOriginates from experimental designs Challenges conventional notion of

‘baselines’Assumes controlled environment Acknowledges complexity (feedback

loops, interrelationships)

Simple model of cause and effect Social change occurs through interaction between multiple factors and agents

Anticipates linear trajectories of change Anticipates multiple, emergent changes which are unknowable in advance

For measuring For generating insights and learning

Research is undertaken twice (before and after), or at most, three times (if there is a midline)

Research is undertaken periodically

Fixed, contained Adaptive, expandingPositions development knowledge in the domain of experts

Privileges local knowledge

“Living Baseline”

Page 18: FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectives on more Effective Media Development Evaluation | Jessica Noske-Turner: Towards more effective approaches

RMIT University School of Media & Communication 18

Noske-Turner, J. (2015). 10 Years of Evaluation Practice in Media Assistance: Who, When, Why and How?. In Nordicom Review (Vol. 36, No. Special Issue, pp. 41-56)

Noske-Turner, J. (2014). Evaluating the impacts of media assistance: problems, and principles. Global Media Journal German Edition, 4(2), 1-21.

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