USER GUIDE DOCUMENTATION

Foreign Workers’ Medical Examination Online Registration Portal

Version 1.4

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Table of Contents 1. Introduction .................................................................................................................................... 3

1.1 Introduction ............................................................................................................................ 3

1.2 Scope of Document ................................................................................................................. 3

1.3 Target Audiences .................................................................................................................... 3

2. Employer ......................................................................................................................................... 4

2.1 Employer Registration ............................................................................................................. 4

2.2 Reset Password ....................................................................................................................... 8

2.3 Update Employer Profile ....................................................................................................... 10

2.4 Create Worker List ................................................................................................................ 11

2.5 Register Worker .................................................................................................................... 15

2.6 Registration History .............................................................................................................. 23

2.7 Insurance ............................................................................................................................... 27

2.8 Check Worker Certification ................................................................................................... 29

2.9 Amend Worker Info .............................................................................................................. 29

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1. Introduction

1.1 Introduction The FOMEMA’s Web Portal allows individuals or companies to register their foreign workers’

medical examinations online. Employer can access the portal at the following web address.

https://portal.fomema.my

Prior to using the FOMEMA’s web portal to register foreign worker medical examination, the

employer will first need to register himself/herself as an employer on the portal.

1.2 Scope of Document Areas covered in this document include:-

a) Employer registration

b) Worker registration

c) Registration history

d) Insurance

1.3 Target Audiences a) Employers

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2. Employer

2.1 Employer Registration

To register yourself as an employer, click on the Register button on home page of the portal.

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The above Employer Registration form will be displayed. Please select the type of employer you

want to register for.

The type of employers are Individual, Company or Maid Online. Please complete the whole

form. Fields marked with a red asterisks (*) are mandatory fields.

To ensure a successful employer registration, you will have to upload files of relevant

documents. Depending on the type of employer you have selected, the documents required are

different Size = Less than 10MB.

Employer Type Individual Company Maid Online

Documents Required for Peninsular Malaysia

- NRIC or Passport - Calling Visa of your worker

- Your company's registration papers such as Form 9 or equivalent - Letter of Authorisation for Contact Person to perform worker registrations - NRIC of Contact Person performing worker's registrations

- NRIC or Passport - Calling Visa, Worker Permit for a worker/ Application of Foreign Domestic Helper (Maid Online)

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- A copy of the Calling Visa/Work Permit for a worker

Documents Required for Labuan

- NRIC or Passport - A copy of the passport front page/ visit pass for a worker

- Your company's registration papers such as Form 9 or equivalent - Letter of Authorisation for Contact Person to perform worker registrations - NRIC of Contact Person performing worker's registrations - A copy of the passport front page/ visit pass for a worker

- NRIC or Passport - Calling Visa, Worker Permit for a worker/ Application of Foreign Domestic Helper (Maid Online)

After you have completed the form, click the Submit Registration button to submit your employer

registration.

Please wait for the portal to upload your files and registration data. If your registration is successful,

you will see the following screen.

Please take a note of the Registration ID. This will help FOMEMA to troubleshoot your application if

there are any problems.

You need to click the link given in your email to complete your registration. The link will expire in 72

hours.

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This message will pop-up after you click the link.

You will get another email contain your generated employer code.

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You may now proceed to login to FOMEMA’s Web Portal using the Employer Code and password

that you’ve registered.

2.2 Reset Password If you forgot your password, you can request to reset password thru the portal.

Click “Forgot Password”.

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You need to choose your “Employer Type”, key in “Employer Code” and/or “NRIC/Passport No” or

“Company ROC No” for company then tick the captcha and click “Password Reset” button.

You will get the reset password link in the email that you register. Click or copy and paste the link to

web browser. You need to click the link given in your email. The link will expire in 1 hours.

You will get this screen. Create new password then, click “Change” button to set the password.

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2.3 Update Employer Profile You may update some of your details thru web portal. Which is your address, country of origin, telephone and fax. Select “Update Profile” from “Miscellaneous” menu.

Click “Edit” button to enable the field.

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Amend the info then click “Save Changes” button. The changes will affect immediately.

2.4 Create Worker List Click on the “Start” button to access the “Workers List” module. This module will allow you to add

the workers you would like to register.

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Please complete the form shown above with the details of your worker. If your worker has been

registered with FOMEMA previously, you may enter the worker code if it is known. This will help

FOMEMA to expedite the worker registration. If not, leave it blank.

You may click the tooltip to get info on how to key in worker’s name and PLKS No.

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Click the “Save” button to save the worker information in the Web Portal. You will get the following

screen when the save has completed.

Alternatively, you may upload the list of the workers by clicking on the “Upload File” button. “Batch

Upload Form” will be prompted.

Click the “Choose File” button to browse the file from your machine. The file type accepted is in CSV

format only.

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After selected the file, click on “Parse File” button to check if there is any error. The system will

highlighted the worker(s) in red if there is error. You have to click “Clear Records” to remove the

data and change your CSV file accordingly.

The specification for the batch upload is available at “Batch Upload Specification” which is under

“Miscellaneous”.

If you made a mistake entering the worker’s details, you may edit the information by clicking on the

worker’s name. The “Edit Worker” form will be displayed and you may correct any information

shown on the form. Click the “Save” button to save your changes to the Web Portal.

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If you wish to remove a worker from the list, you may do so by clicking anywhere on the row (other

than ID and Name) to highlight and select the worker. Click the “Delete” button and confirm your

action. The selected worker will be removed from the “Worker List”.

Once you have added all your workers, click the “Next Step” button to proceed to “Register

Worker”.

2.5 Register Worker In this step, you will select the workers you wish to register and also select the doctor who will

perform the medical examination. The list of workers you have added in “Worker List” is displayed

here. First enter a description in the “Description” field. Then highlight the workers you wish to

register by clicking on the row. Now click the “Select Doctor” button to search for a doctor.

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Select the state and the area you wish to search for the doctor. Please click on the “Digital X-Ray

Online Transmission Only” button to search only doctors associated with digital X-Ray facilities or the

“All X-Ray Modalities” button to search doctors associated with both digital and non-digital X-Ray

facilities. Enter the doctor’s code, name or clinic name if you have the information. Otherwise, click

on the “Search” button to begin your search.

The above result is displayed based on your search criteria. To view the clinic’s address or the X-Ray

facility address, put your mouse pointer over the clinic name or the X-Ray facility name. Highlight the

doctor you want and click the “Select” button to choose the doctor.

Once you have completed the selection of the doctor, you are now ready to send your registration

to FOMEMA for online automatic vetting.

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Click the “Next Step” button or the “Register” button to start the process.

Once FOMEMA has completed the online-vetting, the status of the worker will be displayed on the

right hand side of the page. If there are any workers that did not pass the vetting process, the

worker will be highlighted in red and cannot be registered online. FOMEMA also will auto replace

the worker name and PLKS No. for those workers that has biodata at Immigration.

After selected the payment method, you have to select the bank you want to use to make payment.

Click the “Continue Registration” button to proceed to making the payment online.

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A pro-forma invoice is displayed for registration you have submitted.

Click the “Click to Pay” button to make the payment.

You are now redirected to the bank login page.

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Once you have log in successfully to your banking account, your bank will display the transaction

details and will ask you for confirmation to make payment for the transaction.

Press the Confirm button to make the payment.

Once you have confirmed and completed your payment, you will be redirected to FOMEMA’s Web

Portal.

If you have chosen “FPX Consumer” and your payment is successful, the below screen will be

displayed.

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Additionally, you can do the following:

a) View Registration

Click the “View Registration” button to view the details of the completed registration.

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On this page, you may also:

i) Print the medical examination form by clicking on the Trans ID link.

ii) Check the worker’s certification by clicking on the “Check” link

iii) Request for worker information amendment by clicking “Amend Worker Info”

iv) To buy worker’s insurance choose any insurance provider that you prefer and click “Foreign

Worker Online Insurance”

b) View Tax Invoice

Click the “View Tax Invoice” button to view and print a copy of your tax invoice.

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If you have chosen “FPX Corporate”, you have to get your company account authorizer to authorize

the transaction. Once the authorizer approved, you will be able to find the transaction from

“Registration History”.

FPX will send an email to the email address that you have registered with FOMEMA during employer

registration with the transaction details.

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c) Buy insurance

Choose any insurance provider that you prefer and click “Foreign Worker Online Insurance”

2.6 Registration History You may view and reprint the tax invoice and medical examination form by selecting “Registration

History” from the “Workers” menu. The “Worker Registration List” shows all your previous

registrations.

Click on the “Batch ID” number to view the details of that registration.

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To reprint tax invoice, click on the invoice no.

If you have more than one worker registered in the batch, you may click on the “Batch Generate

Medical Form” button to print the form in batch.

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Below is the sample of the medical examination form.

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You can select the worker from the list and click on “Renew Worker” button to renew the worker.

2.7 Insurance

You can buy insurance thru FOMEMA’s employer web portal.

Click “Registration History” from the “Workers” menu.

Choose and click the “Batch Id”.

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You may choose any insurance provider then click “Foreign Worker Insurance”.

Click “OK” to proceed.

You are now redirected to the insurance provider page.

If any inquiry regarding insurance you may contact the insurance provider using the contact at their

page.

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2.8 Check Worker Certification You may check worker result from “Registration History”. Click at Certification “Check” button.

The message is same as displayed in FOMEMA Corporate Website.

2.9 Amend Worker Info You may request for amend worker information from “Registration History”. At Action “Amend

Worker Info” button.

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Click “Change” button to amend any of worker information.

You need to amend the info then upload the supporting document, passport or visit pass of the

worker. The documents required are different Size = Less than 5MB.

After confirm the changes, click “Submit Amendment Request” button.

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Confirm the request by click the “Yes, submit the request now” button.

You can check the status of amendment request from “Amendment History”.

Once the respective person approve the request, Approval Status will change to “Approved”.