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    FOOTWEAR

    INTERNTIONAL

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    Case Summary

    Case Analysis

    Key issues

    Problems

    Recommendations Conclusion

    TABLE OF CONTENTS

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    A multinational manufacturer and marketer of footwear

    83 companies in 70 countries

    6,300 retail stores and 50,000 independent retailers

    67,000 employees around the world

    Christian-family-owned business Footwear Bangladesh

    Managing Director : Mr. John Carlson

    CASE SUMMARY

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    Innovated Concept of partnership at the local level that made it a

    favourite internationally

    Operations in - Bangladesh- politically volatile country

    Footwear became active in East Bengal in the 1930s

    Until end of 1988, the company in Bangladesh was perceived as offering

    Footwear enormous potential for growth both through consumer

    education and competitive pressure

    CASE SUMMARY

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    The design on the insole of one model of sandal produced bythe company included the Arabic spelling of the word Allah

    Design was however, based on a set of Chinese temple

    bellsthat the designer had purchased in the local market

    Compared by carlson the design to the word Allah written

    in Arabic & received 2 proclamations for it with charges laid

    against Carlson and 4 others.

    Carlson also received a copy of a statement that had been

    filled by a local lawyer

    Lastly the Prime Minister announced the sandal incident as

    unforgivable crime

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    Positions taken by the local political group

    KEY ISSUES

    Students are hostile

    The local media, known as Meillat

    , has published the article againstFootwear.

    Prime minister has said that it is an

    unforgivable crime.

    Conflicts between Muslim vs Jews, Salman

    Rushdie and Mr. Carlson(the director of thecompany)

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    PROBLEMS

    Arabic Spelling of allah

    How the Temple belts

    used the same design .

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    Come out and talk to the society through medias

    Press conference to expose what we collected from the 1st stage

    Demonstrate how we interpret the symbol

    Be very sincere

    Begin investigation on external environment.

    RECOMMENDATIONS

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    Dealing with the feedbacks

    Every coin has two sides

    If positive meaning the Muslim society let us fix the problem

    We recall products and change the logo

    Regain our reputation by using CSR to show how sincere we are.

    RECOMMENDATIONS

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    If the result is not the way we want?

    The most extreme case

    Suggest a close down.

    Either way, some religious groups will close us themselves.

    Dealing with 85% target market is very hard as this is religious case.

    RECOMMENDATIONS

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    THANKING YOU