footwear interntional
TRANSCRIPT
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FOOTWEAR
INTERNTIONAL
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Case Summary
Case Analysis
Key issues
Problems
Recommendations Conclusion
TABLE OF CONTENTS
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A multinational manufacturer and marketer of footwear
83 companies in 70 countries
6,300 retail stores and 50,000 independent retailers
67,000 employees around the world
Christian-family-owned business Footwear Bangladesh
Managing Director : Mr. John Carlson
CASE SUMMARY
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Innovated Concept of partnership at the local level that made it a
favourite internationally
Operations in - Bangladesh- politically volatile country
Footwear became active in East Bengal in the 1930s
Until end of 1988, the company in Bangladesh was perceived as offering
Footwear enormous potential for growth both through consumer
education and competitive pressure
CASE SUMMARY
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The design on the insole of one model of sandal produced bythe company included the Arabic spelling of the word Allah
Design was however, based on a set of Chinese temple
bellsthat the designer had purchased in the local market
Compared by carlson the design to the word Allah written
in Arabic & received 2 proclamations for it with charges laid
against Carlson and 4 others.
Carlson also received a copy of a statement that had been
filled by a local lawyer
Lastly the Prime Minister announced the sandal incident as
unforgivable crime
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Positions taken by the local political group
KEY ISSUES
Students are hostile
The local media, known as Meillat
, has published the article againstFootwear.
Prime minister has said that it is an
unforgivable crime.
Conflicts between Muslim vs Jews, Salman
Rushdie and Mr. Carlson(the director of thecompany)
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PROBLEMS
Arabic Spelling of allah
How the Temple belts
used the same design .
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Come out and talk to the society through medias
Press conference to expose what we collected from the 1st stage
Demonstrate how we interpret the symbol
Be very sincere
Begin investigation on external environment.
RECOMMENDATIONS
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Dealing with the feedbacks
Every coin has two sides
If positive meaning the Muslim society let us fix the problem
We recall products and change the logo
Regain our reputation by using CSR to show how sincere we are.
RECOMMENDATIONS
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If the result is not the way we want?
The most extreme case
Suggest a close down.
Either way, some religious groups will close us themselves.
Dealing with 85% target market is very hard as this is religious case.
RECOMMENDATIONS
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THANKING YOU