for director of tribal welfare, government of andhra...

Request for Proposal for Selection of an Agency to Provide Manpower

Recruitment Services for the Project ‘Strengthening Inclusion and Last

Mile Service Delivery in ITDA Areas of Andhra Pradesh’

RfP.No.SOW03-21021(32)/4/2018-G SEC-COTW, dt.02.02.2019

For

Director of Tribal Welfare,

Government of Andhra Pradesh

2

DISCLAIMER

The information contained in this Request for Proposal (RFP) document or

information provided subsequently to Bidder(s) or applicants whether verbally or

in documentary form/email by or on behalf of Director of Tribal Welfare,

Government of Andhra Pradesh is subject to the terms and conditions set out in

this RFP document and all other terms and conditions subject to which such

information is provided.

This RFP is neither an agreement nor an offer and is only an invitation by the

Tender Inviting Authority to the interested parties for submission of bids. The

purpose of this RFP is to provide the Bidder(s) with information to assist the

formulation of their proposals. This RFP includes statements, which reflect

various assumptions and assessments arrived at by the Awarder in relation to

the Project. Such assumptions, assessments and statements do not purport to

contain all the information that each Bidder may require. Each Bidder should,

therefore, conduct its own investigations and analysis and should check the

accuracy, adequacy, correctness, reliability and completeness of the

assumptions, assessments, statements and information contained in this RFP

and obtain independent advice from appropriate sources.

Information provided in this RFP to the Bidder(s) is on a wide range of matters,

some of which depends upon interpretation of law. The information given is not

an exhaustive account of statutory requirements and should not be regarded as

a complete or authoritative statement of law. The Contracting Authority accepts

no responsibility for the accuracy or otherwise for any interpretation or opinion

on law expressed herein.

The Contracting Authority, its employees and advisors make no representation

or warranty and shall have no liability to any person, including any Applicant or

Bidder under any law, statute, rules or regulations or tort, principles of

restitution or unjust enrichment or otherwise for any loss, damages cost or

expense which may arise from or be incurred or suffered on account of anything

contained in this RFP or otherwise, including the accuracy, adequacy,

correctness, completeness or reliability of the RFP and any assessment,

assumption, statement or information contained therein or deemed to form part

of this RFP or arising in any way in this Bid Stage. The Contracting Authority also

accepts no liability of any nature whether resulting from negligence or otherwise

howsoever caused arising from reliance of any Bidder upon the statements

contained in this RFP.

The Contracting Authority may in its absolute discretion, but without being under

any obligation to do so, update, amend or supplement the information,

assessment or assumptions contained in this RFP. The issue of this RFP does not

imply that the Contracting Authority is bound to select a Bidder or to appoint the

Selected Bidder, as the case may be, for the Project and the Contracting

Authority reserves the right to reject all or any of the Bidders or Bids without

assigning any reason whatsoever.

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The Bidder shall bear all its costs associated with or relating to the preparation

and submission or its Bid including but not limited to preparation, copying,

postage, delivery fees, expenses associated with any demonstrations or

presentation which may be required by the Contracting Authority or any other

costs incurred in connection with or relating to its Bid. All such costs and

expenses will remain with the Bidder and the Contracting Authority shall not be

liable in any manner whatsoever for the same or for any other costs or other

expenses incurred by a Bidder in preparation or submission of the Bid,

regardless of the conduct or outcome of the Bidding process.

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Table of Key Bid Details

Event Details

RfP No. RfP.No.SOW03-21021(32)/4/2018-G SEC-

COTW, dt.02.02.2019

Tender Inviting Authority Director of Tribal Welfare, A.P.

Purpose Selection of an Agency to Provide Manpower Recruitment Services for the Project

„Strengthening Inclusion and Last Mile Service Delivery in ITDA Areas of Andhra Pradesh‟

Earnest Money Deposit Rs. 50,000/- through a Demand Draft drawn in favour of Director of Tribal Welfare, GoAP

Website for publishing of addenda/corrigenda

http://giripragati.ap.gov.in

Bid Document Availability http://giripragati.ap.gov.in

Annexure – 2 & 3 in the RFP

Email and last date for submission of bidders‟ queries

[email protected]

8th February, 2019 (Up to 3.00 pm)

Pre bid meeting 8th February, 2019 at 5.00 pm

Last date & time for

submission of bid

12th February, 2019 ( before 5 pm)

Address for submission of

bid

O/o. Director of Tribal Welfare,

4th Floor, D.No.40-3/1-46/4A, KoneruLakshmaiah Street,

Moghalraj Puram, Vijayawada-520010

Tel:0866-2494331

Opening of technical bid 11.30 am, February 13th, 2019 at O/o Director of Tribal Welfare, Moghalrajpuram, Vijayawada – 10.

Address & date for Presentation by bidders

02.30 am, February 13th, 2019 at O/o Director of Tribal Welfare, Moghalrajpuram, Vijayawada – 10.

Address & date for opening of financial bid

11.30 am, February 14th, 2019 at O/o Director of Tribal Welfare, Moghalrajpuram, Vijayawada – 10.

http://giripragati.ap.gov.in/

http://giripragati.ap.gov.in/

mailto:[email protected]

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Table of Contents

1. Introduction ...................................................................................... 7

2. Invitation of Bids ............................................................................... 8

2.1. Eligibility ..................................................................................... 8

2.2. Contact email id ........................................................................... 8

3. Scope of Work ................................................................................... 8

3.1. Timeframe .................................................................................. 9

4. Bid Evaluation ................................................................................... 9

4.1. Technical Score ............................................................................ 9

4.2. Financial Score .......................................................................... 10

4.3. Weights .................................................................................... 10

4.4. Overall Score ............................................................................. 10

4.5. Successful Bidder ....................................................................... 10

5. Instructions to Bidders ..................................................................... 10

5.1. Bid Validity ................................................................................ 11

5.2. Earnest Money Deposit ............................................................... 11

5.3. Performance Bank Guarantee ...................................................... 11

5.4. Financial Bid currency & exclusions............................................... 11

5.5. Cost of preparing the bid ............................................................. 11

5.6. Interpretation of clauses ............................................................. 12

5.7. Contracting authority‟s right to accept/ reject any bid ..................... 12

5.8. Contracting authority‟s right to award additional work .................... 12

5.9. Price to be charged for additional work ......................................... 12

5.10. Clarification on bidding documents ............................................... 12

5.12. Amendment of bidding documents ............................................... 12

5.13. Deadline for submission of bids .................................................... 12

5.14. Submission of the bid ................................................................. 13

5.15. Bid Submission Address .............................................................. 13

5.16. Tender opening .......................................................................... 13

5.17. Resolution of Disputes and arbitration ........................................... 13

5.18. Legal Jurisdiction ....................................................................... 13

5.19. Indemnity ................................................................................. 14

5.20. Use of Documents and Information .............................................. 14

5.21. Delays in the Bidder‟s Performance .............................................. 14

6

5.22. Prescribed forms ........................................................................ 14

ANNEXURE 1: COVER LETTER-TECHNICAL PROPOSAL .................................. 15

ANNEXURE 2: FORMAT FOR FINANCIAL PROPOSAL ...................................... 17

ANNEXURE 3: JOB DESCRIPTIONS ............................................................. 18

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1. Introduction

The Tribal Welfare Department, A.P., through the Commissionerate of Tribal

Welfare, Vijayawada and the A.P. Scheduled Tribes Cooperative Finance

Corporation Ltd. (TRICOR), Vijayawada, is implementing various schemes &

programmes for the welfare of the Scheduled Tribes in the State.

In order to strengthen the digital inclusion and last mile service delivery in the

Integrated Tribal Development Agency (ITDA) areas, the Tribal Welfare

Department is setting up the Giri Seva Kendras (GSK) at the Gram Panchayat

level in the ITDA areas. The GSKs are proposed to provide a host of citizen

services which shall include the Mee Seva Services, last mile banking service,

Aadhaar enrolment service etc. The GSKs shall thus be the principal point of

neighbourhood service delivery in the ITDAs. In addition to the GSKs, several

innovative ideas shall be concurrently incubated in the public services of PDS,

NREGS, Pensions, Maternal & Child Health, Scholarships etc. to strengthen

inclusion and last mile service delivery in the ITDAs in general and in the interior

tribal pockets of the State, in particular.

To carry out the above interventions, the Tribal Welfare Department has entered

into a strategic partnership with M/s. Azim Premji Philanthropic Initiatives,

Bengaluru, a not-for-profit grant making organisation. As part of the

partnership, a high-impact, reform oriented & innovation-centric Program Unit is

being set up to design and implement the interventions for strengthening

inclusion and last mile service delivery in the ITDAs.

The following is the composition of the Program Unit:

S.No Designation No. of

Positions Duty Station

1 Chief Program Officer 01 Vijayawada/Amaravathi, A.P.

2 Sr. Program Officer, GSK 01 Vijayawada/Amaravathi, A.P.

3 Program Officer, Innovations in Digital

Service Delivery

01 Vijayawada/Amaravathi, A.P.

4

Program Officer, Capacity

Building & Communications

01

Vijayawada/Amaravathi, A.P.

5 Fellow, Innovations in Digital Service Delivery

06

One each in the ITDAs of: i. Paderu (Vishakapatnam

district),

ii. Chintoor (East Godavari district),

iii. Rampachodavaram (East Godavari district),

iv. Seethampeta (Srikakulam district),

v. Parvathipuram (Vizianagaram

district) and vi. K.R.Puram (West Godavari

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district)

6 Business Analysts 02 Vijayawada/Amaravathi, A.P.

7 Accounts Officer 01 Vijayawada/Amaravathi, A.P.

8 Administrative Coordinator

01 Vijayawada/Amaravathi, A.P.

The Job Descriptions for the positions of the Program Unit have been given at

Annexure 3

The Program Unit will be functional for 2.5 years. All the positions of the

Program Unit are strictly contractual in nature.

2. Invitation of Bids

The Director of Tribal Welfare, Government of Andhra Pradesh, invites bids from

eligible bidders for the provision of manpower recruitment services for the

Program Unit under the said project.

2.1. Eligibility

The following are the eligibility conditions of this tender. The documentary proofs

required as evidence of each condition have also been listed below:

S.No Eligibility Criteria Document Required

1 The bidder must be Company

registered in India

Certificate of Incorporation

2 The bidder must have complied with

statutory regulations of Income Tax and Goods and Services Tax

i. Income Tax Returns Filing

Certificate for FY 2015-16, 2016-17 and 2017-18

ii. GST registration certificate

4 The bidder shall be in profit for each

of the last 3 financial years (FY 2015-16,2016-17 and 2017-18)

Audited Financial Statements

(Balance Sheets, Income & expenditure statement & Profit & Loss Statement Audited by a

Certified Chartered Accountant) for FY 2015-16, 2016-17 &

2017-18

3 In the financial years 2015-16,

2016-17& 2017-18 the bidder shall have completed at-least (5) assignments on manpower

recruitment services in the Government or Social Sector, with a

contract value of Rs. 20 Lakhs in each such assignment

i. Work Order

ii. Work Completion Certificate

4 The bidder shall not have been black listed

Self declaration

2.2. Contact email id

The contact email address is provided in the „Table of Key Bid Details‟

3. Scope of Work

The following is the scope of work of the bidder:

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i. Design a paper advertisement and arrange to issue the samein major

English dailies (to be specified later)

ii. Broadcast the advertisement, with JDs in Devnetjobsindia portal and

NGObox portal

iii. Broadcast the vacancy notification widely, especially across various alumni

networks of reputed national/international schools including IIMs, IITs,

ISB, other Tier 1/Tier 2 B-Schools, TISS, APUand across own networks

iv. Broadcast the notification across social network platforms

v. Receive applications online/through an exclusive e-mail. If applications

are received online, the application form shall be approved by the TWD.

vi. Prepare an evaluation matrix to score each application received. The

matrix shall be approved by the TWD.

vii. Based on the stipulated eligibility criteria for each position, shortlist high

calibre and motivated candidates, as follows:

a. Stage 1: Bidder shall shortlist candidates based on scrutiny of the

CV and Statement of Purpose (SOP for the positions specified only).

b. Stage 2: Bidder, through its internal committee comprising

experienced professionals, shall interview the candidates shortlisted

in Stage 1

c. Stage 3: The candidates shortlisted in Stage 2 shall be interviewed

by the Final Selection Committee comprising representatives from

the Government & APPI, at Vijayawada/Amravati, A.P.

d. Bidder shall ensure the shortlisting of candidates for the Final

Selection as follows:

i. (5) shortlisted candidates for the positions of Chief Program

Officer, Sr. Program Officer (Giri Seva Kendras) and Fellows

(IDSD)

ii. (3) shortlisted candidates for all other positions

e. Submit the CVs, SOPs and evaluation grade sheet for each

application received, separately for shortlisted and rejected sets.

f. Submit necessary MIS reports.

3.1. Timeframe

The bidder shall complete the necessary steps in the Scope of Work based on

the following timelines:

a) The last date for submission of applications by the candidates shall be

(15) calendar days from the date of publishing of advertisement in

newspaper/job portals.

b) Stage 1 and Stage 2 as defined above, shall be completed no later than

(20) working days from the last date stipulated for submission of

applications by candidates

4. Bid Evaluation

The technical and financial evaluation shall be carried out only for the bids

fulfilling the eligibility criteria.

4.1. Technical Score

The technical scoring of the bids shall be based on the following criteria:

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S.No Parameter Documents Maximum

Marks

Criteria

1 Number of

manpower recruitment assignments in the

Government/Social sector with a

minimum contract value of Rs.20 Lakhs, in FY 2015-

16 through 2017-18

i. Work

orders ii. Work

completion certificates

20

i. (10) marks for 5 assignments

ii. (15) marks for 6 or 7 assignments

iii. (20) marks for 8 assignments or

more

2 Turnover in FY

2015-16, 2016-17 and 2017-18

Audited

Financial Statements

30

i. (5) marks for each annual

turnover of upto Rs.5 Crore ii. (7) marks for each annual

turnover above Rs. 5 Crore and less than or equal to Rs. 8 Crore

iii. (10) marks for each annual

turnover ofgreater than Rs. 8 Crore

TOTAL 50

The eligible bidders shall be required to make a presentation of the salient points

of their proposal and strategy, before the Final Selection Committee at

Vijayawada/Amravati, A.P.

4.2. Financial Score

The financial scoring of the bids shall be as follows:

a) The bid quoting the least cost shall be assigned a financial score of (50)

b) The scores of the other bids shall be normalised relative to the least cost

bid‟s financial score, based on the formula: (Least cost/Bidder‟s cost)X50

4.3. Weights

A weightage of 70% shall be assigned to the technical score and a weightage of

30% shall be assigned to the financial score.

4.4. Overall Score

The overall score of a bidder shall be the summation of his/her technical score

and financial score, duly assigning the stipulated weightage.

4.5. Successful Bidder

The bidder scoring the highest Overall Score shall be declared the successful

bidder. In the event of a tie in the Overall Scores of multiple bidders, the bidder

scoring the highest technical score (before assigning weightage) shall be

declared the successful bidder.

5. Instructions to Bidders

Bidders shall adhere to the following instructions:

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5.1. Bid Validity

The bids will be valid for a period not less than 60 days from the date of opening

of tender.

5.2. Earnest Money Deposit

i. The Bidder shall furnish anEMD of Rs.50,000/- as prescribed in the „Table

of Key Bid Details‟.

ii. No interest shall be payable on EMD under any circumstances.

iii. Unsuccessful Bidder‟s EMD shall be discharged or returned within 60

(sixty) days of expiration of the period of proposal validity or after

awarding tender to successful Bidder, whichever is earlier.

iv. In case of successful bidder, the EMD shall be discharged upon signing of

agreement and submission of performance bank guarantee

v. The EMD shall be forfeited on account of one or more the following

reasons-

a. Bidder withdraws his bid during the period of bid validity

b. Bidder fails to sign the agreement in accordance with terms and

conditions (Only in case of a successful bidder)

c. Bidder fails to co-operate in the bid evaluation process.

d. Bidder fails to furnish performance bank guarantee as specified

e. Information given in the proposal is found inaccurate/incomplete.

f. If a bidder indulges in any such activities that would jeopardize

the interest of the contracting authority or would prevent timely

finalization of this RFP

g. If a Bidder engages in a corrupt, fraudulent, coercive, undesirable

or restrictive practice as specified in this RFP

The decision of contracting authority regarding forfeiture of bid security shall be

final and shall not be called upon to question under any circumstances. A default

in such case may involve black-listing of the bidder.

5.3. Performance Bank Guarantee

The successful bidder has to submit an irrevocable and unconditional

performance bank guarantee equal to 5% of the contract value within (5)

working days of award of contract and as per the terms and conditions

mentioned in this RfP document.

5.4. Financial Bid currency & exclusions

The price quoted shall be excluding the cost of publishing paper advertisement,

which shall be reimbursed to the bidder based on the actual cost incurred. The

price quoted shall cover all other aspects of the Scope Work and shall be

inclusive of all applicable taxes. The offer must be given in Indian Rupees only.

5.5. Cost of preparing the bid

The bidder shall bear all the costs associated with the preparation and

submission of its bid, and the contracting authority will in no case be responsible

or liable for these costs, regardless of conduct or outcome of bidding process

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5.6. Interpretation of clauses

In case of any ambiguity in the interpretation of any of the clauses in Tender

Document, the department‟s interpretation of the clauses shall be final and

binding on the bidder. The decision taken by the department in the process of

Tender evaluation will be full and final.

5.7. Contracting authority‟s right to accept/ reject any bid

Contracting authority reserves the right to accept or reject, in part or full, any

bid, and to annul the bidding process and reject all bids at any time, or stage

without assigning any reason.

5.8. Contracting authority‟s right to award additional work

Contracting authority reserves the right to awardto the successful bidder, the

work pertaining to recruitment of human resources in addition to the number of

resources and designations specified in this RfP document.

5.9. Price to be charged for additional work

The „Price Ratio‟ of the monthly remuneration value (as finally awarded to

selected candidates/resources) of the resources requisitioned under this RfP

document to the price quoted by the successful bidder shall be arrived at. For

instance, if the cumulative monthly remuneration (as finally awarded to selected

candidates/resources)of the resources requisitioned under this RfP document is

Rs.100/- and if the successful bidder has quoted a price of Rs.10/- for executing

the scope of work, then the „Price Ratio‟ is „0.1‟

The price to be charged for the additional work that may be awarded to the

successful bidder shall be based on the „Price Ratio‟, arrived at as mentioned

above.

5.10. Clarification on bidding documents

A prospective bidder requiring any clarification on the bidding documents may

email his/her queries to the email address provided under the „Table of Key Bid

Details‟

5.11. Pre Bid Meeting

A pre bid meeting shall be conducted as per the details given in the „Table of key

bid details.

5.12. Amendment of bidding documents

At any time prior to the deadline for submission of bids, contracting authority,

for any reason, whether at its own initiative or in response to a clarification

requested by a prospective bidder, may add/modify/delete any portion of this

bid document by issuance of Corrigenda/Addenda, which will be published on the

website given in the „Table of Key Bid Details‟

5.13. Deadline for submission of bids

Bids must be submitted not later than the time and date mentioned in the „Table

of Key Bid Details‟

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5.14. Submission of the bid

The bid shall be submitted as follows:

i. 1st Envelope: The cover letter, EMD Demand Draft, the prescribed forms

and the stipulated documents forming part of the technical proposal shall

be submitted in the 1st sealed envelope

ii. The1stenvelope shall be super scribed as:

„Technical Proposal - RfP for Selection of an Agency to Provide

Manpower Recruitment Services for the Project „Strengthening

Inclusion and Last Mile Service Delivery in ITDA Areas of Andhra

Pradesh‟

iii. 2nd Envelope: The financial proposal in the prescribed format shall be

submitted in a 2nd sealed envelope.

iv. The2ndenvelope shall be super scribed as:

Financial Proposal - RfP for Selection of an Agency to Provide

Manpower Recruitment Services for the Project „Strengthening

Inclusion and Last Mile Service Delivery in ITDA Areas of Andhra

Pradesh‟

v. Outer Envelope: The aforementioned 1st and 2nd envelopes shall be placed

within an outer sealed envelope

vi. The outer envelope shall be super scribed as

Response to RfP for Selection of an Agency to Provide Manpower

Recruitment Services for the Project „Strengthening Inclusion and

Last Mile Service Delivery in ITDA Areas of Andhra Pradesh‟

vii. The outer envelope shall contain the complete name and address of the

bidder, along with email and phone number/s.

5.15. Bid Submission Address

The bids, complete in all respects, are to be submitted by the stipulated date

and time for bid submission, either by post or in person. The bid envelope must

be dropped in the tender box kept at address for bid submission given in the

„Table of Key Bid Details‟.

5.16. Tender opening

The date, time and venue of tender opening is given in the „Table of Key Bid

Details‟.

5.17. Resolution of Disputes and arbitration

The department and the successful bidders shall make every effort to resolve

amicably by direct informal negotiation, any disagreement or dispute, arising

between them under or in connection with the contract. Disagreements

persisting beyond such attempts shall be dealt with under the provisions of

Arbitration and Conciliation Act, 1996. The Arbitration proceedings will be held at

Vijayawada, India.

5.18. Legal Jurisdiction

All legal disputes are subject to the jurisdiction of Courts at Vijayawada only

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5.19. Indemnity

The successful bidder/System Integrator shall indemnify, defend and hold

harmless the contracting authority, and their End Users, and their respective

officers, directors, employees, subsidiaries, affiliates and successors and

permitted assigns, from and against any and all losses, liabilities, damages,

costs or expenses, including reasonable legal fees and disbursements and costs

of investigation, litigation, settlement, judgment, interest and penalties, arising

from or relating to third party claims, demands or actions (collectively, “Claims”)

arising from or relating to: (a) any breach by the successful bidder] or its

agents, employees or subcontractors of any of the warranties if any, pertaining

to the Software and Documentation that are passed through to End Users; (b)

any injury to any person, including death, illness or bodily injury, or damage to

real or tangible personal property, resulting from (i) the Software,

Documentation or any other Deliverables furnished by the successful bidder or

(ii) any act or omission of successful bidder or its agents, employees or

subcontractors; and (c) without limiting paragraph (a) above, any alleged or

actual infringement, violation or misappropriation of any Intellectual Property

Rights of any third party by successful bidder or its agents, employees or

subcontractors or any Software, Documentation or other Deliverables furnished

by successful bidder to the contracting authority.

5.20. Use of Documents and Information

The bidder shall not, without prior written consent of contracting authority, make

use of any document or information made available for the project, except for

purposes of performing the Contract.

5.21. Delays in the Bidder‟s Performance

A delay by the Bidder in the performance of its delivery obligations shall render

the bidder liable to the imposition of appropriate liquidated damages,

unless an extension of time is agreed upon by contracting authority without

liquidated damages.

5.22. Prescribed forms

The following documents shall be submitted as per format prescribed in the

annexure:

i. Cover Letter

ii. Financial Proposal

***

15

ANNEXURE 1: COVER LETTER-TECHNICAL PROPOSAL (The covering letter should be on the Letter Head with a seal of the Bidding

Company)

Date: ________

From:

(Name of Company, Address, email & Telephone)

To,

The Director of Tribal Welfare,

Government of Andhra Pradesh,

Amaravati, A.P.

Dear Sir,

Sub: Cover Letter for Our Response to RfP No RfP.No.SOW03-

21021(32)/4/2018-G SEC-COTW, dt.02.02.2019invited by Director

of Tribal Welfare, GoAP

1. We, the undersigned __________ [insert name of the “Bidder”] having

read, examined and understood in detail the RfP document No………………………..,

dated……………………, hereby submit our bid in response to RfP. We confirm that

neither we nor any of our Parent Company / Group Company / director(s) has

submitted response to RfP other than this response to RfP, directly or indirectly.

2. We give our unconditional acceptance to the RfP, dated _________

[Insert date indd/mm/yyyy], issued by the ……………….Department. In token of

our acceptance to the RfP, we have signed a declaration for acceptance of terms

and conditions thereof. We shall ensure that the Contract to be executed as per

the provisions of the RfP and provisions thereof shall be binding on us.

3. As per the provisions of the said RfP, we have furnished an Earnest

Money Deposit of Rs. 50,000/- through a Demand Draft bearing the

number…………………….., drawn in favour of Director of Tribal Welfare, A.P. Please

find the same enclosed with this letter.

4. We have submitted our response to RfP strictly as per the Bid

Instructions of this RfP, without any deviations, conditions and without

mentioning any assumptions or notes in the said formats.

5. We hereby agree and accept that the decision made by the Tender

Inviting Authority of the aforesaid RfP in respect of any matter regarding or

arising out of the RfP shall be binding on us. We hereby expressly waive any and

all claims in respect of this process.

6. We confirm that we have studied the provisions of the relevant Indian

laws and regulations as required to enable us to submit this response to RfP and

to execute the Contract, in the event of our selection as Successful Bidder.

16

7. We are enclosing herewith our response to the RfP with the duly signed

prescribed formats and relevant certificates & documentary evidences as desired

per the provisions of the RfP.

8. It is confirmed that our response to the RfP is consistent with all the

requirements of submission as stated in the RfP.

9. It is hereby disclosed that there is no existing relationship with any

person/person(s) involved in the procurement process that may be perceived as

being a real or apparent influence on the tender selection process.

10. It is declared that we arenot a part of the bid submitted by any other

bidder/s under this tender.

11. The information submitted in our response to the RfP is correct to the

best of our knowledge and understanding. We shall be solely responsible for any

errors or omissions if any, in our response to the RfP.

12. We confirm that all the terms and conditions of our Bid are valid up

for a minimum period of 60days from the date of opening of tender.

13. We confirm that we have never been blacklisted by any Government,

private or non-governmental organisation.

14. Contact details of our authorized person are as under: Name

:………………., Designation :…………, Company :………….. Address :……………,

Telephone Nos. :……….. Mobile No. :…………, Fax Nos. ……………: , E – Mail

:…………….

15. We have neither made any statement nor provided any information in

this Bid, which to the best of our knowledge is materially inaccurate or

misleading. Further, all the confirmations, declarations and representations

made in our Bid are true and accurate. In case this is found to be incorrect after

our selection as Successful Bidder, we agree that the same would be treated as

a bidder‟s event of default and consequent provisions of The Contract Act shall

apply.

Thanking you,

Dated the _______ day of ______ , 2019

Yours faithfully,

(Name, Designation and Signature of the Authorized Signatory by the Board

along with Company Seal)

17

ANNEXURE 2: FORMAT FOR FINANCIAL PROPOSAL (On Company Letter Head)

Date:

To

The Director of Tribal Welfare,

Government of Andhra Pradesh,

Amravati.

Sir,

Sub: Financial Proposal under RfP.No RfP.No.SOW03-21021(32)/4/2018-G

SEC-COTW, dt.02.02.2019invited by Director of Tribal Welfare, A.P.-

Reg.

***

In response to the cited RfP, we hereby submit our financial bid as follows:

Item Rupees (in figures) Rupees (in words)

Cost of executing all items under the „Scope

of Work‟, excluding cost of publishing paper

advertisement

We confirm that the above quoted price is inclusive of all applicable taxes. We

understand that we are expected to execute the entire Scope of Work (excluding

only the cost of publishing paper advertisement) envisaged in the cited RfP

document, at the above quoted price, should we be selected as the successful

bidder.

Dated the _______ day of ______ , 2018

Yours faithfully,

(Name, Designation and Signature of the Authorized Signatory by the Board

along with Company Seal)

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ANNEXURE 3: JOB DESCRIPTIONS

1. CHIEF PROGRAM OFFICER:

Reports to: Director, Tribal Welfare Location: Amravati/Vijayawada, A.P. Duration of contract: 2.5 years

No. of Position/s: 01

Responsibilities:

As the overall head of the Program Unit, the CPO shall lead a dynamic team

comprising experienced professionals as well young professionals and be

responsible for the following:

Overall Responsibilities:

i. Providing a strong day-to-day leadership presence; leading, managing and

supporting the Program Unit Team and be responsible for overall project

management

ii. Ensuringthe setting up of the Program Unit

iii. Ensuring smooth functioning of 927Giri Seva Kendras in 7 Integrated

Tribal Development Agency Areas of Andhra Pradesh

iv. Providing overall programmatic leadership to the various verticals of the

project- Giri Seva Kendras, Innovations in Digital Service Delivery, Pilots

etc.

v. Ensuring that the issues of access and inclusion in the delivery of welfare

services are addressed through the GSKs and other service delivery

channels

vi. Leading the thinking around pilots/solutions of allied services and

enhancements to aid last mile delivery of welfare services.

vii. Ensuring convergence of and coordination between various stakeholder

departments and agencies

viii. Identifying mutual synergies and fostering partnerships between the TWD

and national/international agencies towards furthering the project

ix. Designing and driving the key metrics for the project

x. Establishing a robust monitoring and evaluation framework including

feedback loops to the government and supply side players from the

ground

xi. Establishing robust grievance redressal mechanism

xii. Leading the performance management processes that measures and

evaluates progress against goals for the Program Unit

xiii. Managing the Program Unit‟s budget

xiv. Consultant/Vendor management

xv. Overseeing marketing and communication within the project (including ensuring efficient service delivery and creating information/communication campaigns to build awareness to enhance access)

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xvi. Overseeing training and capacity building of staff and ground level functionaries to address project deliverables

xvii. Undertaking other tasks as required and/or assigned from time-to-time

Candidate Profile:

Experience: 12-20 years overall project management experience of which at

least the last 8 years should be in managing large scale projects in the

government sector/public sector/development sector

Education: MBA or equivalent from top tier institutions (IIMs, ISB, IITs, XLRI,

SPJIMS, IRMA, XIMB etc.) or Masters in Development Studies/Social Work or

equivalent from reputed institutions like TISS etc.

Key Traits & Skills

i. Demonstrated interest and commitment to the development of the marginalised

ii. Demonstrated experience in using technology for enabling inclusion iii. Experience managing a team of 10-20 members iv. Experience handling large branch/retail operations in multiple locations

would be helpful v. Advanced analytical skills

vi. Well versed in IT systems (Being well versed in e-governance systems would be preferable)

vii. Patient and comfortable working in a complex environment

viii. Strong commitment to collaborative work ix. Advanced writing skills in English

x. Written/Spoken knowledge of Telugu will be an advantage xi. An ear to the ground

Remuneration:The remuneration is highly competitive

2. Senior Program Officer, GSKs

Reports to: Chief Program Officer

Location: Amravati/Vijayawada, A.P.

Duration of contract: 2.5 years

No. of Positions: 01

Responsibilities:

As the head of the GSK vertical, the Sr. Program Officer, GSKs shall lead a

dynamic team and be responsible for the following:

i. Contributing to the design of the GSK architecture

ii. Selectinga basket of services for last mile service delivery through GSKs,

duly considering the viability of the GSK operator

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iii. Leading the roll-out of the 927Giri Seva Kendras across the ITDAs in the

State

iv. Managing the day-to-day GSK operations

v. Liaising with over 20 stakeholder institutions including various

government departments, banks, NGOs/CBOs etc.

vi. Identifying the gaps in the existing processes and re-engineering them

for improved service delivery through GSKs

vii. Facilitating the identification of Village Level Entrepreneurs (VLEs) in

coordination with SERP

viii. Facilitating the identification of training needs of the VLEs

ix. Overseeing the design and operationalisation of the Training and Capacity

Building plan for the Village Level Entrepreneurs

Any other tasks entrusted, as relevant to the implementation of the programme.

Candidate Profile:

Experience: At least 10 years project management experience of which at least

the last 7 years should be in managing large scale projects in the government

sector/public sector/development sector


SPJIMS, IRMA, XIMB etc.) or MCA/Masters in Technology or equivalent from a

reputed University/Institution. In exceptional cases, Bachelors Degree in

Technology or equivalent shall also be considered.

Key Traits & Skills

i. Demonstrated interest and commitment to the development of the

marginalised

ii. Demonstrated experience in using technology for enabling inclusion

iii. Experience of working with the Common Service Centres model of public

service delivery will be an advantage

iv. Experience managing a team of 3-5 members

v. Advanced analytical skills

vi. Advanced writing skills

vii. Well versed with the eGovernance Systems

viii. Patient and comfortable working in a complex environment

ix. Strong commitment to collaborative work

x. Written/Spoken knowledge of Telugu will be an advantage

xi. An ear to the ground


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3. Program Officer, Innovations in Digital Service Delivery

Reports to: Chief Program Officer Location: Amravati/Vijayawada, A.P. Duration of contract: 2.5 years

No. of Positions:01

Responsibilities: The Lead, IDSD shall be responsible for the following:

i. Practice & Process Improvement

a. Identifying areas for continuous improvement in systems and processes in the key areas of public service delivery like PDS,

NREGS, Pensions, Maternity & Child Health, Scholarships etc. b. Scanning best practices internationally and nationally and

identifying practices and processes for replication in ITDAs

c. Carrying out independent visits to States and UTs to study the innovations being grounded

d. Preparing process and practice reform documents based on the best practices shortlisted for replication

e. Working with the departmental officials and software vendors to

implement the reforms f. Developing and operationalising service standards and performance

metrics for GSKs g. Definingprocess flows; managing& monitoring the design,

development and maintenance of the automated application for

various processes involved in the management of GSKs h. Maintain process documentation for the GSKs and other initiatives

being grounded under the project i. Documenting the best practices being implemented

ii. Incubation of Innovative Pilots

a. Identifying, examine the feasibility of and shortlisting innovative ideas in public service delivery worthy of incubation in the form of

pilots, for improving inclusion in the ITDAs. b. Identifying and working with expert institutions in the Government,

Private Sector and academia to design and build prototypes for the pilots

c. Implementing the incubation of the prototype/s in ITDAs

d. Carrying out concurrent monitoring of the implementation of the pilot and feed-in the learnings from the same in the implementation

e. Documenting the pilots Any other tasks entrusted, as relevant to the implementation of the programme. Candidate Profile:

Experience: At least 7 years overall experience of which at least the last 5 years

should be in action research on/project/scheme implementation in

Government/Public/NGO sector


SPJIMS, IRMA, XIMB etc.) or MCA/Masters in Technology or equivalent from a

reputed University/Institution. In exceptional cases, Bachelors Degree in

Technology or equivalent shall also be considered.

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Key Traits & Skills


marginalised

ii. Passion for driving change through creative thought

iii. Demonstrated experience in identifying & replicating best practices

in public systems

iv. Prior experience working with an innovation incubator will be an

advantage

v. Experience managing a team

vi. Advanced analytical skills

vii. Well versed with the eGovernance Systems

viii. Patient and comfortable working in a complex environment

ix. Strong commitment to collaborative work

x. Advanced writing skills in English

xi. Written/Spoken knowledge of Telugu will be an advantage

xii. An ear to the ground

Remuneration :The remuneration is highly competitive

4. Program Officer, Capacity Building & Communications




No. of Positions:01

Responsibilities:

The Program Officer, Capacity Building & Communications shall be responsible

for the following:

i. Capacity Building

a) Identifying training needs of various stakeholders like Village Level

Entrepreneurs, departmental officials, community based volunteers

etc.

b) Designing curriculum, training content, pedagogy etc. for the

capacity building programmes

c) Developing a stakeholder wise training calendar for induction/one-

time as well as refresher training programmes

d) Identifying and liaising with training partners, institutional and

individual subject matter experts, faculty etc.

e) Organising training programmes as per the training calendar

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f) Evaluating the application of imparted knowledge, skills and

attitude in program implementation by various stakeholders

ii. Communications

a) Designing and developing Information, Education & Communication

(IEC) campaigns using based on the GSK/pilot program design

b) Liaising with vendors for creation of collaterals and other material

for the IEC campaigns

c) Developing brochures, booklets etc. on various aspects of program

implementation for dissemination to Village Level Entrepreneurs,

departmental officials, community volunteers etc.


Candidate Profile:

Experience: At least 7 years overall experience of which at least the last 5 years

should be in training and capacity building, preferably in

Government/Public/NGO sector. Ex/retired faculty having experience in the

rural development sector are encouraged to apply

Education: Masters in Mass Communications/Journalism, MBA or equivalent from

top tier institutions (IIMs, ISB, IITs, XLRI, SPJIMS, IRMA, XIMB etc.)

Key Traits & Skills


marginalised

ii. Demonstrated experience in all aspects of training viz TNA, designing

training content & pedagogy, organising training programmes to large

stakeholder groups, preferably to rural communities

iii. Preferably well versed with the eGovernance Systems

iv. Patient and comfortable working in a complex environment

v. Strong commitment to collaborative work

vi. Written and spoken knowledge of Telugu is necessary

vii. An ear to the ground


5. Fellow, Innovations in Digital Service Delivery

Reports to: Project Officer, ITDA, with dotted line reporting to Sr. Program

Officer, GSK and Lead, IDSD

No. of Positions:06

Location: One Fellow, IDSD in each of the following ITDA:

i. Paderu (Vishakapatnam district),

ii. Chintoor (East Godavari district),

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iii. Rampachodavaram (East Godavari district),

iv. Seethampeta (Srikakulam district),

v. Parvathipuram (Vizianagaram district) and

vi. K.R.Puram (West Godavari district)


Responsibilities:

The Fellows, IDSD shall be responsible for the following at the ITDA level:

i. Overseeing the operations of Giri Seva Kendras, being introduced to

provide various G2C services at the Gram Panchayat level

ii. Anchoring the pilots being incubated in public service delivery verticals of

PDS/NREGS/Pensions/Maternity & Child Health/Scholarships etc.

iii. Identifying the areas of improvement in the aforesaid public services by

way of streamlining the practices and processes

iv. Identifying existing mechanisms to establish accountability for effective

service delivery and grievance redressal for various schemes (like social

audits etc.) that can be integrated with the project delivery

v. Supporting capacity building mechanisms of community based

organizations like Village Organizations to ensure streamlining of their

operations with the objective of ensuring access to all citizens of welfare

benefits

vi. Providing regular inputs to the Project Officer, ITDA and the Program Unit

on specified metrics at the ground level to ensure continuous

improvement

vii. Anchoring the reforms introduced in public service delivery

viii. Documenting the best practices in digital service delivery at the ITDA level

ix. Coordinating with various stakeholders including the Village Level

Entrepreneurs, bankers, departmental officials, SHGs, community

volunteers etc. for smooth implementation of GSKs, pilots etc.


Candidate Profile:

Experience: At least 2 years overall experience, preferably in the

Government/Public/NGO sector. Experience of community mobilization, of

running campaigns, rights based work would be preferable

Education: B.Tech/BCA, M.A. Development Studies/MSW/PGDRM or equivalent

from a reputed University/Institution

Key Traits & Skills

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marginalised

ii. Preferably well versed with the eGovernance Systems

iii. Patient and comfortable working in a complex environment

iv. Strong commitment to collaborative work

v. Written and spoken knowledge of Telugu will be an advantage

vi. An ear to the ground

Remuneration: This position offers a great opportunity for talented and

motivated youngsters to work with the Government at the cutting edge level and

usher in innovative technological as well as programmatic reforms in public

service delivery. Graduates from premier national schools are encouraged to

apply. Salary offered is highly competitive

6. Business Analysts

Reports to: One Business Analyst reports to the Sr. Program Officer, GSK and

the other reports to Lead, Innovations in Digital Service Delivery




Responsibilities:

The Business Analysts shall be responsible for the following:

i. Business Process re-engineering

ii. Developing the FRS and SRS documents

iii. Designing mock-up for various process flows

iv. Functional testing of the software application


Candidate Profile:

Experience: 3-5 years overall experience as a Business Analyst. Experience in

the Government/public/banking sector shall be preferable

Education: B.Tech/BBA or equivalent from a reputed University/Institution

Remuneration: The position carries an attractive remuneration

7. Accounts Officer

Reports to:Chief Program Officer

Location: Vijayawada/Amravathi, A.P.


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Responsibilities:

The Accounts Officer shall be responsible for the maintenance of all aspects of

the project accounts, including but not limited to the following:

Financial Management

i. Assisting in preparation of annual budget and preparing periodic budget

variance reports for analysis. ii. Responsible for stringent control over funds, timely preparation of cash

flow and financial reports required by APPI and TWD.

iii. Supporting the grants team in preparing donor financial reports and ensure timely receipt of grant.

iv. Supporting Grant audits.

Accounting

i. Preparing payments as per policy after due verification and obtaining

approvals. ii. Ensuring the books of accounts are maintained in Tally as per the

standards and timely manner.

iii. Performing general accounts analysis and reconciliations on monthly basis and ensure accurate cost centre coding.

iv. Verifying legal payments such as TDS, Provident Fund, Professional Tax and Service Tax as applicable and ensuring that these are paid on time and the returns are submitted to respective departments.

v. Processing and releasing salary, advances and reimbursable on time. vi. Preparing monthly Bank reconciliation.

vii. Principal bank liaison viii. Receiving , distributing and resolving queries related to form 16A

ix. Maintaining detailed records as required for Statutory audit purposes and ensuring audit preparedness; anchoring and facilitating project audit by 3rd parties.

x. Supporting in the design of a dashboard to the management


Candidate Profile:

Experience: 5-10 years overall experience in Accounting. Must have carried out

the tasks/similar tasks as enlisted in the „Responsibilities‟ section above.

Experience in the Government/public sector/grant projects shall be preferable

Education: B.Com or equivalent from a reputed University/Institution(with 7

years of relevant experience)/M.Com or equivalent from a reputed

University/Institution(with 5 years of relevant experience)

Remuneration: The position carries an attractive remuneration

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8. Administrative Coordinator


Location: Vijayawada/Amravathi, A.P.



Responsibilities:

The Administrative Coordinator shall be responsible for the following:

i. Providing support to hire consultants under the project;

ii. Supporting the Program Unit to implement procurement process of

services and goods;

iii. Assisting in administrative tasks like travel arrangements, meetings,

conference and workshops for the team;

iv. Supporting the Accounts Officer in processing the salaries

v. Creating and updating the database for the consultants hired under

various sub components of the project.

vi. Assisting the Program Unit‟s contract management.

vii. Managing project files and documents

viii. Any other tasks entrusted, as relevant to the implementation of the

programme.

Candidate Profile:

Experience: 2-4 years overall experience in Office Administration

Education: Any graduation

Remuneration: The salary shall be commensurate with the candidate‟s

experience and skillsets.