The magazine for CFG membersAugust 2021

INSIDE05 Inspiring leadership Caron Bradshaw unveils a new leadership bursary for BAME charities

09 Meet our SponsorsOllie Cowell from Oracle NetSuite shares insights on charity leadership

10 Back to the Office?What can you do when employees refuse to return? Rebecca Pallot explains

GET SET FOR GIFT AID AWARENESS DAY!

01 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

HELPLINE MEET OUR SPEAKERS

ANNUAL CONFERENCE 2021

CONFERENCE PROGRAMME

MEET OUR SPONSORS

EVENTS

NEWSCONTENTS

Production and editing: Emma Abbott Design: Steers McGillan Eves

If you have any queries about Finance Focus or are interested in writing for us, please contact emma.abbott@cfg.org.uk

Neither CFG nor the authors of individual articles can accept liability for errors,

REGULARS02 NEWS

04 MEMBER MATTERS

05 CARON’S COMMENT

06 POLICY UPDATE

13 EVENTS

FEATURES09 Meet our Sponsors:

Oracle NetSuite

10 Helpline: Your questions answered

10 Meet our Speakers: Carol Rudge, HW Fisher

11 Coming soon! Annual Conference 2021

12 Annual Conference 2021 programme

08 IFL FOCUS Give your career (and charity) wings

07 COVER CAMPAIGN Get set for Gift Aid Awareness Day 2021!

omissions or any actions taken as a result of the content and advice contained within Finance Focus.

© Charity Finance Group. A Company Limited by Guarantee. Registered in England No. 3182826 Registered Charity No. 1054914 15–18 White Lion Street, London, N1 9PG. www.cfg.org.uk

Tackling inequality and breaking down barriers for disadvantaged people and groups is at the heart of what many of our charities do. In the NCVO’s ‘Levelling Up: The Role of Charities and Volunteering’ report sent to government earlier this month, the charity sector’s position and purpose was writ large:

‘Charities and volunteering exist to make the world a better place. That includes promoting equality, tackling inequality, and making our communities meaningful and vibrant places to grow up, work, play and rest.’

At CFG we’ve been thinking a lot about inclusivity and the ‘levelling up’ agenda, and what that means for you and the people you work with and support. CFG’s charitable purpose is to inspire a financially confident, dynamic and trustworthy charity sector and one of the ways we achieve this is through our events and training courses.

Inspired thinking

EDITORIAL

Chief among these is our Inspiring Financial Leadership (IFL) Course run in association with Sayer Vincent and the Centre for Charity Effectiveness (formerly CASS). Since IFL’s launch nearly a decade ago, we’ve heard incredible stories of how the course has inspired new leaders in charity finance, and we have seen how careers have flourished.

So, it’s with great excitement that we’re launching a new scheme that offers a BAME-led charity and/or BAME-led finance team the opportunity to join CFG membership and the IFL course with all costs covered. To find out more, turn to Caron Bradshaw’s article on page 5.

August is the month when many of us take a break from everyday strains and switch off from work for a while. Hopefully you’ve been able to do just that, or soon will. If the past year has taught us anything it’s the meaning and importance of work/life balance. And as Roberta Fusco points out in her policy update on page 6 – a calm mind is important when it comes to solving challenges.

It’s certainly been a quieter month for the team, but with so many events and

campaigns just around the corner we’ve not entirely rested on our laurels!

On Thursday 7 October we’ll be joining with other charities for our annual Gift Aid Awareness Day. We’re hoping more organisations than ever before will get involved – to say ‘thank you’ to those who #TickTheBox and share the impact of Gift Aid with supporters. More information can be found on page 7. If you have any questions or suggestions, please get in touch. And please pass on the information to your comms teams.

Also in October, our community will be coming together to share the latest charity finance insights and knowledge at this year’s CFG Annual Conference. On page 9, we talk to Ollie Cowell from one of our conference sponsors – Oracle NetSuite – about ‘leading the way’, and on page 10 Carol Rudge from HW Fisher shares some key learnings ahead of their conference session. We look forward to welcoming you all to what is going to be another inspiring, content-rich event.

In the meantime, I hope you enjoy the remainder of silly season and the last of the summer sun!

Emma Abbott, Communications Manager

August is the month when many of us take a break from everyday strains and switch off from work for a while. Hopefully you’ve been able to do just that, or soon will. If the past year has taught us anything it’s the meaning and importance of work/life balance.

Charity Finance Group (CFG) is urging members to respond to the second part of the IFR4NPO’s consultation before the September deadline. In August, CFG submitted its first consultation response to the initiative that is developing the world’s first internationally applicable financial reporting guidance for non-profit organisations (NPOs).

Representing the UK as a Country Champion, CFG is now asking others to share views as part of the second stage of the consultation.

Roberta Fusco, Director of Policy and Communications at CFG, comments:

“CFG is very proud to be part of the IFR4NPO project which will shape the future of international financial reporting for non-profit organisations.

“This work brings together organisations from around the world, and brings us significantly closer to achieving the long-held ambition of a dedicated, non-profit reporting standard. While we have a mature reporting regime here in the UK with SORP, it’s vital that we support and engage with the project and share our expertise where we can.

“This is a long-term project with many moving pieces, but the opportunity to influence a major transformation in international charity accounting, and ultimately build greater trust and accountability, is one we should not miss today or further down the line.

“I encourage all interested parties to take a look at the consultation and get involved.”

About IFR4NPO

The IFR4NPO project grew out of early discussions among various accountancy bodies and interested parties convened by CFG and was launched in 2020 by Humentum and CIPFA. IFR4NPO aims to improve the clarity and consistency of NPO financial reports, resulting in greater credibility and trust in the non-profit sector globally.

Part 1 of the Consultation Paper focuses on broad themes and examines which organisations are regarded as non-profit, the needs of their stakeholders and users of financial information. It also considers the basis of the guidance, including the accounting basis and the role of international financial reporting standards.

CFG’s response to Part 1 of the IFR4NPO consultation urges a focus on the financial elements in the development of new standards.

Part 2 of the consultation, which closes for comments on 24 September 2021, CFG will be consulting with its members in early September.

To find out more about the IFR4NPO project and the consultation, visit the website.

Your input is needed! Charity Finance Group urges members to get involved in Part Two of IFR4NPO’s consultation on international reporting.

02 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

HELPLINE MEET OUR SPEAKERS

ANNUAL CONFERENCE 2021

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The Governance App from Directory of Social Change (DSC) is a new, free way for boards of trustees to review and improve their governance, together. DSC has combined their face-to-face model for improving governance with the Charity Governance Code to create an online tool that any board can use to review their governance – and turn it into collective action and improvement. The Governance App:

• gathers responses from the whole board

• gives a performance score out of ten in seven different areas, including leadership, board effectiveness and equality, diversity and inclusion

• highlights where board members have different views on performance

• makes it easy to have targeted discussions about what’s going well, and where to focus on improving

Ben Wittenberg, Director of Development and Delivery at DSC, explains: “We know how hard it is for trustees to find and prioritise time to review their own performance, especially with all of the other critical issues many boards are dealing with at the moment.

“The Governance App makes it easy for all charities, irrespective of size or focus, to get clear data on how and where they can improve their governance, and helps them to start doing it together. It helps trustees to do a really detailed assessment that involves the whole board, gathers their feedback outside of the usual meetings, and means they can spend their precious time together having much more targeted conversations, about the things that matter most.”

Find out more on the Governance App’s dedicated website.

The Charity Commission has updated its guidance on Covid. The updated advice reflects the lifting of restrictions in England and Wales and removes sections of the guidance that were were out-of-date. Recognising that the pandemic continues to have an impact on activities, particularly face-to-face meetings and events, the Commission has reviewed its approach to holding remote meetings and postponing or cancelling meetings.

The regulator says it will continue to take a proportionate approach in the short-term, provided trustees can show that their decision is in the charity’s best interests in the circumstances. Advice is also provided to help trustees understand the steps they need to take if they decide to hold meetings remotely or to postpone or cancel meetings.

The Commission says it will continue to monitor the guidance to ensure that it continues to support trustees.

NEWS

Covid guidance update

Governance App launched for trustees

03 CONTENTS NEWS MEMBER MATTERS

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LEADERSHIP#TICKTHE-BOX 2021

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ANNUAL CONFERENCE 2021

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CFG SMALL CHARITY MEMBERSHIP BURSARY

We would like to encourage the CFG membership community to share information about the bursary to your small charity peers in the sector.

They are being snapped up! Thank you.

https://www.cfg.org.uk/small_charities_membership_grant.

MEMBER MATTERS

Starlight Children’s Foundation

Port Talbot & Afan Women’s Aid

Bransby Horses

SPARK

Charity Culture Catalyst

Child Action Northwest

Jesus House

British Refugee Council

Support Staffordshire

Save the Children International

WELCOME TO OUR NEW CHARITY MEMBERS!

MAKING THE MOST OF YOUR CFG MEMBER BENEFITS

Your member benefits are open to everyone in your organisation, from your trustee board to your finance team. Contact membership@cfg.org.uk to find out more.

Meet your peers across the UK

Have your say in CFG’s policy work

Access specialist corporate helplines

Save money and build CPD through events and training

Join free monthly meetings on key topics

Enjoy exclusive publications

Join CFG’s free mentoring programme

Write an editorial or speak at an event

Take a deep dive into issues with our special interest groups

What you gain as a member:

NEW HELPLINE FOR CFG MEMBERS!Mills & Reeve are delighted to provide the CFG HR and employment law helpline service exclusively to CFG members.CFG is delighted to announce our new HR and employment law helpline ran through the valued support of CFG corporate member Mills & Reeve. This helpline is exclusive and free to CFG members, providing 30 minutes of advice on a range of issues.

Rebecca Pallot at Mills & Reeve, a specialist in employment law for charities, is known for giving practical and focused advice without fuss and will be available to discuss members’ concerns. Mills & Reeve is a national, full service, top 50 UK law firm renowned for providing outstanding service to national and international charities with deep sector expertise.

Topics: All types of employment grievances, disciplinary matters, performance manager and investigation; contracts and policies including changing terms and conditions, equal pay, equality, remuneration, redundancy; employee relations and trade unions; operational issues, such as working time and time off, atypical working and sickness management; employee benefits, rewards and recruitment; pensions and immigration; senior appointments and severance; and a wide range of training and HR consultancy services.

Full terms of use for helpline available to read here

THE CFG MEMBER HELPLINESRan by our expert corporate member community, the CFG helplines are designed to help you tap into the information you need.

The helpline topics include: Accounting and Tax, with Crowe UK; Managing Financial Difficulties, with MHA MacIntyre Hudson; Legal General Advice, with Russell Cooke; Pensions General Advice, with Spencer and Partners; Property, with Charity Property Help and Ethical Property Foundation; Recruitment During Covid-19, with Goodman Masson.

Turn to page 10 for Rebecca’s advice on returning to the office post-lockdown.

04 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

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Caron Bradshaw OBE Chief Executive, CFG

CCE and Sayer Vincent are equally aligned to these aspirations and keen to ensure diversity within our IFL cohorts.

The Ubele Initiative has said that alongside the negative impacts of the pandemic ‘the crisis affords the many micro and small BAME organisations the opportunity to rethink not only how they deliver on their charitable purpose… but, coming out the other side of the crisis (i.e. the recovery phase), being braver, more agile with a clearer focus on strategic planning, delivery and risk management. In short, thriving organisations.’

These are the skills that CFG’s services aim to support and develop and the content of IFL is perfectly placed to assist such organisations.

The criteria for acceptance for the new bursary (for organisations with under £5 million income) will be that the organisation is BAME-led, or has a BAME-led finance team, or can demonstrate its investment in BAME communities and staff (and the

recipient of the IFL bursary is a future BAME finance leader).

This way we hope to maximise access and support for BAME organisations, finance leaders and potential leaders.

We will be offering 15 fully-funded CFG membership and IFL combined bursaries for the 2021/22 IFL cohort, starting in October 2021 and would value members’ help in sharing news of the scheme with others.

Together we can work to reduce disadvantage and ensure that barriers to progress and opportunity within the sector for our colleagues, organisations and communities of colour are removed.

In the early days of the pandemic it was frequently said that Covid-19 was a ‘great leveller’ but how wrong that assertion was. I‘ve heard it put perfectly; we are in the same sea, weathering the same storm, but definitely navigating it in very different boats.

The Government’s review of the impact of the virus on BAME groups found that the highest age standardised diagnosis rates of Covid-19 were in people of Black ethnic groups and that analysis showed death rates were higher for Black and Asian ethnic groups when compared to White ethnic groups.

We also know that many charities have suffered during the pandemic with many of the organisations working with, or led by, BAME groups and individuals being significantly impacted. Additionally, over the past 12 months, infrastructure bodies in the sector, working together in collaboration, have been focusing on the

steps we can take to eradicate racism in the sector and beyond.

It is against this background that Charity Finance Group and our Inspiring Financial Leadership (IFL) course partners – Sayer Vincent and The Centre for Charity Effectiveness (CCE) – decided to launch a new bursary aimed at supporting BAME-led finance teams and/or organisations.

Having collaborated to deliver this flagship offering for a number of years, we recognise the significant part it plays in career development and support within the charity finance space. For the majority of programmes, we have been delighted to offer support for travel and course fees

in the form of bursaries targeted at disadvantaged groups within CFG membership.

This new scheme will target non-members with help for CFG membership fees and IFL places.

We are committed to supporting all finance professionals, whatever their career stage, and we recognise the part that leadership plays in effective and impactful social change organisations.

In June 2020, the CFG Board confirmed its commitment to the principles of Equality Diversity and Inclusion (EDI) and signed up to implementing the ACEVO/Voice4Change actions to address racism in the sector.

In March this year, the CFG board agreed a framework approach to EDI which focused on increasing access to resources and training, supporting members with their own EDI journey and ensuring the membership demographic is more broadly representative of society.

Breaking down barriers for BAME leaders

…we hope to maximise access and support for BAME organisations, finance leaders and potential leaders

…many charities have suffered during the pandemic with many of the organisations working with, or led by, BAME groups and individuals being significantly impacted

CARON’S COMMENT

FIND OUT MOREFor more info about this new bursary scheme, please email Lucy or Sarah.

To find out more about the Inspiring Financial Leadership (IFL) Course, turn to page 8 or head to the IFL Course page on our website.

05 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

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ANNUAL CONFERENCE 2021

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August tends to be a quieter time in policy and public affairs, with Parliament in recess and no major government announcements. That said, there’s often a long consultation ongoing to keep us our toes!

This year it really feels as though teams are limping towards the oasis of a little annual leave, a chance to switch off and step away from Zoom and Teams and look towards the horizon.

It’s said that ‘your calm mind is the ultimate weapon against your challenges. So relax.’ So who knows what leaps ahead we’ll make when we give ourselves a break. I’m not sure that two weeks in a tent in the English ‘summer’ is going to lead to any revelations on my part (although I’ve already concluded I’m booking a cottage next year) but we’ll see!

IFR4NPO Part One Consultation response Despite the thoughts of a break, the policy machine whirrs on. This month, we submitted a response to Part One of the IFR4NPO Consultation to develop international financial standards. Now that’s certainly lifting our collective eyes to the long term horizon!

The project’s forerunner was initiated by CFG when we convened a group of different bodies to discuss the challenges around the absence of global accounting standards designed with non-profit

to set out the triggers that would prompt it to consider further financial support for the charity sector. Government stated that there is no single data source that can provide a definitive trigger for taking a decision on further financial support. The circumstances under which further support would be assessed would be based on a range of quantitative and qualitative sources, including intelligence on challenges facing critical sub-sectors.

This sounds rather close to what the government were provided with throughout the pandemic. The government said it will set out the range of evidence, data and intelligence under which support to the sector, including financial support, will be assessed. Whilst waiting with bated breath, we’ll continue to work with our sector colleagues to press DCMS and government to articulate its vision and intention.

Levelling Up Report and Comprehensive Spending Review NCVO has just published their Levelling Up report, which is based on contributions from more than 200 charities. It went directly to Neil O’Brien MP in his role as chief advisor to the PM.

we will seek more input for the more detailed Part 2 of the consultation, which closes for input on 24 September 2021.

Please get in touch if you have thoughts you’d like to input for the response to Part Two of the consultation.

Government responds to PAC RecommendationsA little closer to home and on the immediate horizon is the relationship between government and the charity sector. Issues around influence and government transparency and accountability have been brought sharply into focus recently.

In its published response to the Public Accounts Committee report into the government’s support for charities during COVID-19, the government accepted the majority of the Public Accounts Committee’s (PAC) recommendations. This includes the recommendation that government should set out the specific actions it is taking to monitor and understand the financial health and resilience of the charity sector.

This sounds exciting, but in essence it describes setting up yet another project to review and improve evidence and data, and commissioning new data collection mechanisms. More details are to follow in September.

There is a strong sense of lamentation that there is no single stream for data collection that will easily take the ‘temperature’ of the multifaceted nature of the charity sector and flash a big red light when action is needed. An over-simplification, perhaps, but this is an area that the charity sector itself has been trying to tackle for some time. The Data Collective recently launched a call for a steering group to be established to drive forward a coordinated strategy to data collection across the sector.

Notably, however, the government disagreed with the recommendation

Lifting our eyes to the horizon

Roberta Fusco Director of Policy & Communications, CFG

POLICY UPDATEPOLICY UPDATE

There is a strong sense of lamentation that there is no single stream for data collection...

The report identifies four key roles charities can play in helping the government achieve its Levelling Up agenda: improving opportunities for individuals; strengthening regional economies; supporting better public services and building ‘life and pride’ in local places.

The report also makes specific recommendations in three areas: increasing local government funding; redesigning existing funds; and investing in social infrastructure.

These will also form part of the key asks that we will be making in our submission to the Comprehensive Spending Review, which CFG is coordinating with other sector bodies.

It’s worth noting that despite it being announced there would be a Spending Review and possibly also a Budget in the Autumn, and that we’re aware that Whitehall is in full swing with their preparations, there has not yet been a public statement about the government’s priorities or call for evidence. We will be sharing our submission with members soon.organisations in mind, rather than

private enterprise.

We have been delighted to throw our support behind the IFR4NPO project. As a Country Champion we have offered our members webinars and information and have also recognised that, despite significant effort, there is less engagement in the UK currently.

This may be as a result of a mature accounting standard and guidance environment coupled with the effects of a pandemic. Or it may be due to the early days of the project and its concurrence with the updating of the SORP.

Part One of the consultation focuses on basic themes, whereas Part Two has more technical issues for experienced practitioners to get their teeth into. CFG will continue to promote, engage with and respond to the consultation and

CFG Technical Advisory Forum – Join us! Can you help CFG policy work be even more effective? We are establishing a Policy Advisory Forum, comprised of member charities and corporate partners. Together we will help shape CFG policy positions and create dedicated space for policy-related debate and input.

We’re currently working on the Terms of Reference to share soon. If you’d like to find out more, please email me and I’d be delighted to talk through our ideas and hear yours too!

06 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

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ANNUAL CONFERENCE 2021

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This year’s Gift Aid Awareness Day will be held on Thursday, 7 October and we’re once again asking you to share the #TickTheBox hashtag via social media and your other communications channels on the day.

We’re also changing the emphasis of the messaging this year, so we need your help more than ever!

A chance to say ‘thank you’After a challenging 18 months of Covid restrictions and uncertainty, we want to take the opportunity to acknowledge those who have given so generously during this challenging time. So, our first message to all those who kindly donate is:

If you #TICKTHEBOX – Thank you!

We also want this year’s #TickTheBox campaign to focus on the value of Gift Aid,

so we’re asking charities to share the impact Gift Aid has.

We know that Gift Aid allows charities to do so much more and this year those claims are never more needed.

It could mean more pain relief for those needing end-of-life care. Or it could mean more homes are found for unwanted animals.

It could mean more young people getting involved in sports, arts or music. Or it could mean more outreach programmes to people who are sleeping rough or those who are elderly or live alone.

Whatever your charity’s purpose, we want Gift Aid Awareness Day to be another opportunity to show the incredible work you are able to do, thanks to those who #TickTheBox. Our second message for 2021 is:

You help us to help more when you #TICKTHEBOX

with expertise in Gift Aid and would like to feature, please email your interest.

4. Be part of our first Gift Aid Awareness Day film! This is a first for the campaign, and it can only happen with your help! We’re looking for between 20-25 charities to take part in a special video for release on the day. It’s a simple message, but we need your help to share it. If your team is interested in collaborating on this exciting project, email me for more details about how your charity can get involved.

On 7 October 2021…1. Get on social media – tweet, post

and share the #TickTheBox hashtag, thank your donors for ticking the box and remind them of the impact it has. We want this to be the biggest #GiftAidAwarenessDay ever. Let’s get trending!

2. Join us in our webinar session with HMRC. If you and/or colleagues would like to register your interest, or would like to ask a question, please email the policy team. We’ll get back in touch with more details and joining instructions nearer the time.

3. Look out for our updated Guide to Gift Aid, co-authored by CFG’s corporate partners.

4. Signpost and share any other useful resources or information for others to discover. We still need to close that £560m Gift Aid claims gap!

5. Spread the word! Encourage others to join in and share the #TickTheBox message.

Thank you for supporting this year’s Gift Aid Awareness Day. If you have any questions, or ideas as to how we can make it even bigger and better in 2021, please get in touch. We’d love to hear your thoughts! Thank you!

Emma Abbott Communications Manager, CFG

More about Gift Aid Awareness DayCFG launched the very first Gift Aid Awareness Day in 2018 to encourage donors to ‘tick the box’ and explain why this tax relief is so vital to charities. The campaign captured the imagination and today the #TickTheBox hashtag has become synonymous with Gift Aid in the minds of many.

Not only is the campaign widely recognised by charities and the public, but it has also helped to strengthen the message that Gift Aid is a vital source of income for charities. Gift Aid is worth around £1.3bn to the UK charity sector each year. It’s a phenomenal amount, but it could be even more. Every year, around £560m goes unclaimed. We want to see that amount reduce by encouraging every eligible donor to #TickTheBox and by supporting charities to not miss out on a single potential claim.

Get set for Gift Aid Awareness Day 2021!

GIFT AID

Please join us on 7 October – get on social media and share why Gift Aid is so important to your beneficiaries and members.

Join the campaign!In advance of 7 October…

1. Download our social media toolkit for use on the day. More resources will be added over time, including fact sheets and posters. The toolkit will be available on our website as of Tuesday 24 August 2021.

2. Prepare social media posts and content, thanking those who #TickTheBox and explaining the impact ticking the box has on your charity. How does it help your beneficiaries? And how much goes unclaimed?

3. Contribute your expertise to our updated Guide to Gift Aid 2021. If you’re a CFG corporate partner

07 CONTENTS NEWS MEMBER MATTERS

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LEADERSHIP

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If you are looking from something that will take you on the next stage of your leadership journey and boost your career in charity finance, then read on…

As we all emerge from the challenges of the past 18 months, Inspiring Financial Leadership (IFL) seems more relevant than ever. The IFL course was first run back in 2012 and remains CFG’s flagship training course.

This is a highly popular course with powerful content. Drawing on leadership research, the course is highly interactive, sharing practical experience and best practice.

The programme is run as a collaboration between CFG, the Centre for Charity Effectiveness at Bayes Business School (formerly CASS) and Sayer Vincent.

Who would benefit from the course?If you have got your technical skills fairly well-honed, but are looking for

development that’s not all about spreadsheets and SORP, then this is for you. You are likely to be a finance manager or finance director looking to gain the

May. Previously run as face-to-face sessions, the pandemic meant we moved online. This has worked well and importantly optimises accessibility, so we are staying virtual. However, the core leadership research and tools remain unchanged.

The powerful learning has been in the new experiences we have all been able to share (course leaders, speakers and attendees) as we have gone through lockdown and developed our remote working skills. The modules on communication and wellbeing and resilience evolved and took on a different slants during lockdown.

Timely expertise and insightsAs course directors, we lead every module and we’re joined by a different speaker at each session. They bring their own unique perspectives to the topics covered. This sharing of knowledge and expertise has been a feature of the programme since the beginning, and is particularly popular amongst participants.

As a delegate, you can also access individual coaching. You’ll get to know your fellow participants and learn from one another, building a network which we hope outlasts the programme. We have established a LinkedIn group to support conversation between modules too.

As we emerge from lockdown restrictions, we can’t help but have been affected by the pandemic. Uncertainty and change have always been constants, but the degree to which things change, and the

pace of change, may now be different. The financial fortunes of our organisations will be varied and how and where we work will have altered too.

We also need to tackle collectively the diversity agenda and climate change. This programme has the benefit of being tried and tested; equally it evolves to fit with the challenges of today, as well as tomorrow.

We’ve had some incredible feedback about how the course has truly inspired transformation and improvement. Why not find out more and see how the IFL course can help you and your organisation fly? Timetable details, individual modules, how to book, and bursaries and discounts can be found on the CFG website.

We hope to meet you soon!

Judith Miller Partner & IFL Course Director, Sayer Vincent and

Maggie Smith, Coach & IFL Course Director, Centre for Charity Effectiveness (CCE)

Give your career (and charity) wings

‘softer’ skills that can develop your team and progress your career.

The course inspires you to rethink your role, reconsider the impact you and your team can have within your organisation and, importantly, equips you with tools that will enable and empower you.

This course is run as a series of eight monthly modules between October and

“I have more confidence in my financial leadership - this comes from both the learning through the course and especially the opportunity to discuss issues with fellow finance professionals. I realised I am not alone in facing these issues and came away from the course feeling validated in what I do.” - Finance manager, IFL Course 2020/21

“All fabulous! Really interesting speakers, and Judith and Maggie complement each other very well – they’re a great double act! I do a fair bit of running workshops/meetings at work and know how draining it can be, but they always had bags of energy which was definitely infectious. Thanks to all involved.” - IFL Course delegate, 2020/21

“I am more confident in myself and my role. I am more aware of how I engage with other members of the organisation and what I am ‘putting out there’. I have a stronger work/life balance. I am excited by my leadership role.” - Head of Finance & Operations, IFL Course 2020/21

About IFLThis highly popular course runs as a series of online seminars, in collaboration with CFG, Centre for Charity Effectiveness and Sayer Vincent. The course is focused on the role of the charity finance professional, drawing on leadership research and the challenges that finance professionals face. Attendees gain the skills and expertise to take them to the next stage of their leadership journey and progress in their career.

Visit and book your place on this year’s IFL Course, beginning 19 October 2021.

How do you work with finance leaders to help their charities ‘lead the way’?

NetSuite works with a range of non-profit organisations covering memberships, social enterprises, museums, cultural institutions, international NGOs and more. Whatever the shape and size of the non-profit, the team at NetSuite aims to truly understand the current position that the charity is in. The goal of their

transformation and then from there building the right solution to maximise the value that can be achieved.

What are some of the key ingredients of a resilient and effective charity and finance team?

For a charity and/or finance team to be both resilient and effective they must have a clear understanding of their goals. Without this the focus can get lost. Maintaining momentum on projects is also a key component. In many cases across all non-profit organisations projects slow down and often take longer than they do in other sectors. This can lead to the time to value being lengthened, revisiting those initial goals, and revising them if necessary, can help to maintain the focus across the finance team and wider business.

MEET OUR SPONSORS

Don’t miss the biggest charity finance conference of the year! Book your place at #AC21 today.

Leading the way with Oracle NetSuite Next month

We meet SmartSimple, CFG’s Annual Conference digital partner to talk about how they’re helping charities and other non-profits to lead the way.

donation and grant processes, tasks that would otherwise be manual or reporting to make strategic decisions. Financial visibility and transparency are also very important. Without these, supporters will be less inclined to donate and grants will be harder to secure.

Why support CFG’s Annual Conference?

NetSuite hopes charities will leave the Annual CFG conference with the knowledge to fuel their organisation’s mission throughout 2021 and beyond. CFG’s Annual

In your experience, what steps are charities taking to be more effective?

In order for charities to be more effective they need to think and operate like a commercial organisation. This can be achieved by implementing leading practices from other industries such as retailers and software companies. Moving the mind-set of the back-office functions away from the traditional not-for-profit views to a more commercial approach, maximises value and ultimately creates resilience.

What do charities need to be thinking about or aware of this year and next?

Charities need to learn from the pains of the past 18 months. Automation is key to being effective, whether it be by automating

Oliver Cowell from Oracle NetSuite shares his perspectives on how charities can ‘lead the way’ in 2021 and beyond.

Headline sponsor

Lead sponsor

Automation is key to being effective, whether it be by automating donation/grant processes, tasks that would otherwise be manual or reporting to make strategic decisions

In order for charities to be more effective they need to think and operate like a commercial organisation

Conference is great for NetSuite to gain visibility within the non-profit community and showcase some of the ways our solution can help charities lead the way and ultimately amplify their mission. If you’d like to connect with NetSuite ahead of the conference, you can learn more about us here.

09 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

HELPLINE MEET OUR SPEAKERS

ANNUAL CONFERENCE 2021

CONFERENCE PROGRAMME

MEET OUR SPONSORS

EVENTS

MEET OUR SPEAKERS

Don’t let contracts catch you out

Is your charity managing its contracts and licensing agreements in an effective way? How can you do it better? Carol Rudge, Partner & Head of Not for Profit at HW Fisher LLP, shares her insights ahead of HW Fisher’s session at CFG’s Annual Conference 2021.

Many charities are increasingly working with third parties to fulfil their organisational needs and services. For example, areas such as catering, branded merchandising and property management all require detailed contracts including licensing agreements.

The agreements themselves are critical in defining relationship terms, responsibilities, deliverables and compensation; however, after signing, often these contracts and agreements are not revisited. Revisiting them ensures that the terms are being complied with and that revenue is being

maximised or costs minimised, together with ensuring that all the agreed services are being fully delivered so that the organisation is not receiving the full benefit of the contract terms.

In order to address this, it makes sense to review contracts after award to ensure that the full monetary and service benefit is received compared with what was contractually agreed between the charity and the suppliers, licensees, distributors, joint-venture and key alliance partners.

A successful contract compliance programme should be embedded in an organisation’s approach to addressing third party risk and the primary goal of the review is measured by the visibility and transparency they provide and the valuable insight beyond what the organisation already knows of its business relationships.

As well as greater transparency, the reviews also identify and recover over-expenditure and therefore provide a direct and measurable benefit enabling funds to be maximised. The reviews also allow for improvements to be made with regards to quality of contracting and providing opportunities for further operational cost saving opportunities. Operational improvements stem from contractual agreements which are better managed, up-to-date, streamlined and easy to monitor, ultimately delivering maximum value.

With increasing pressure on the financial sustainability of charitable organisations, contract compliance reviews and licensing reviews are therefore a valuable tool to uncover potential savings which are never more needed following the challenges of the last year. We are therefore really excited to be able to share with you some of our key learnings from helping organisations with such contract reviews at the CFG Annual Conference as well as some handy hints and tips and specific examples.

Charity HelplinesDo you have a burning question? Need expert advice? Pick up the phone and call the CFG Helpline! Members have exclusive access to all of our seven helplines, staffed by our corporate members. The helplines give our charity members unique access to expert insight and advice, and offer free initial guidance. Visit the charity membership page on the CFG website to find out more.

Rebecca Pallot Principal Associate for Mills & Reeve LLP

In the first in our new ‘Helpline’ series of articles, we ask Rebecca Pallot of Mills & Reeve to share advice on a question that has been on the minds of many CFG members this month:

Secondly, check if the employee has made a flexible working request to work remotely. Statutory requests would be in writing and must be dealt with in accordance with legislative requirements. Currently, employees must have at least 26 weeks’ continuous service to make a statutory request. However, the Government has committed to making this a day one right in due course. If the above does not apply, review the employment contract. Most contracts list the employee’s place of work as the office. Assuming it does, and provided the employer has followed Government guidance and the office is Covid secure, employers can instruct employees to attend the office. Disciplinary action could be taken if an employee fails to comply (with persistent refusal resulting in a final written warning and ultimately, dismissal). Finally as the working from home guidance has been revoked, there is no external onus on employers to continue homeworking. The longer they do so,

Question: What should employers do if employees refuse to return to the office?

Answer: Firstly, speak with the employee to understand their reason. If the reason is health related, employers should be mindful of their duty to make reasonable adjustments for disabled employees. Employers should therefore take medical advice to help assess if the employee’s health condition amounts to a disability and whether remote working would be a reasonable adjustment.

Back to the office

the greater the risk of employees arguing that remote working has become a contractual right (via custom and practice). Employers should be mindful of this when setting timelines for a return to the office.Please note Mills & Reeve’s terms of use here.

HELPLINE

IN NEXT MONTH’S ISSUEWe take a look at ‘Life Beyond Lockdown’. If you’d like to share advice or a case study, please email the editor.

10 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

HELPLINE MEET OUR SPEAKERS

ANNUAL CONFERENCE 2021

CONFERENCE PROGRAMME

MEET OUR SPONSORS

EVENTS

ANNUAL CONFERENCE

Join us for the CFG Annual Conference11 - 14 October 2021

In 2021, we’re drawing together broad experience, knowledge and support so we can look at the main themes and developments of the past year and look ahead to the future. Thanks to our passionate, talented and unique community of people, this year’s conference will provide a welcoming space in which to connect and learn. You’ll be able to access the latest technical insights, share best practice and energise your thinking – an essential reason why charity leaders return each year.

The CFG Annual Conference 2021 is sponsored by HSBC Private Banking, Sarasin & Partners, Oracle Netsuite and SmartSimple. Turn to page 09 to find out more about our sponsors.

About the day

The CFG Annual Conference 2021 is the biggest CFG event of the year for charity finance professionals. To optimise

accessibility, this year’s conference will run online over four days on the Whova event app. You will be joined by leading thinkers from the sector, and 30 expert corporate exhibitors, bringing specialist knowledge to support you with challenges in your role.

Who should come along?

CFG’s Annual Conference is ideal for those working in a role that relates to charity finance, from finance directors, CEOs and finance managers to treasurers and trustees, as well as consultants such as senior accountants and charity consultants. The programme offers sessions for all levels of knowledge, skills and experience.

Small charities can book for a special discount at £99 - email events@cfg.org.uk to book if you’re a small charity!

Sponsors

Headline sponsor

We’ve faced a time of significant challenge and change, as charity finance leaders and as a sector. The events of the past 18 months have not only influenced how we work, but how we see ourselves as individuals and as organisations. We’ve had our effectiveness challenged and our resilience tested. But we continue to strive to lead the way for all…

The theme of this year’s CFG Annual Conference is Leading the way – Effective, Inclusive, Resilient.

Book today Early bird discount ending soon!

With thanks to our generous sponsors for this year's support.

11 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

HELPLINE MEET OUR SPEAKERS

ANNUAL CONFERENCE 2021

CONFERENCE PROGRAMME

MEET OUR SPONSORS

EVENTS

ANNUAL CONFERENCE

Monday 11 October Leadership & Resilience

09.15 - 09.30 Introduction and welcome

09.35 - 10.10 Opening plenary

10.10 - 10.25 Coffee break

10:25 - 10:45 Sponsor clinics

10.25-10.45 HSBC Clinic Session: Looking to borrow? Factors to consider

10.50 - 11.25 Stream A - FareShare’s incredible year: Transforming a finance function during the pandemic

10.50 - 11.25 Stream B - Weathering the storm: Challenges in leadership and governance through the pandemic

11.25 - 13.00 Join our exhibitors and sponsors at virtual stands for 1-2-1 advice and expertise.

13.00 - 14.00 Lunchbreak

14.00 - 14.35 Stream A - Building resilience and delivering successful change

14.00 - 14.35 Stream B - Workshop: Claiming business support grants - learnings and recommendations from Oxfam GB

14.35 - 14.45 Coffee break

14.45 - 15.05 Sponsor clinics

14.45-15.05 Sarasin & Partners Clinic Session: Governance

15.10 - 15.45 Stream A - Making effective decisions on a rollercoaster ride

15.10 - 15.45 Stream B - Workshop (continued)

Tuesday 12 October Technical Skills

09.35 - 10.10 Stream A - How to build a risk-based reserves policy

09.35 - 10.10 Stream B - Workshop: Practical help to get on top of VAT

10.10 - 10.25 Coffee break

10.25 - 10.45 Sponsor clinics

10.25-10.45 Sarasin & Partners Clinic Session: Environmental

10.50 - 11.25 Stream A - Internal audit: An underestimated but vital tool for building resilience

10.50 - 11.25 Stream B - Workshop (continued)

11.25 - 13.00 Join our exhibitors and sponsors at virtual stands for 1-2-1 advice and expertise.

13.00 - 14.00 Lunch break

14.00 - 14.35 Stream A - Pensions: How charities can influence policy and set a robust strategy

14.00 - 14.35 Stream B - The tax implications of a post-Covid global workforce

14.35 - 14.45 Coffee break

14.45 - 15.05 Sponsor clinics

14.45-15.05 HSBC Clinic Session: Incorporating sustainable investment considerations into investment policies

15.10 - 15.45 Stream A - The Finance Journey: Finance as a platform for true organisational leadership

15.10 - 15.45 Stream B - Are you managing your contracts and licensing agreements in an effective way?

Wednesday 13 October Effective Solutions

09.35 - 10.10 Stream A - What does a responsible portfolio look like in 2021?

09.35 - 10.10 Stream B - Financial Resilience: How to supercharge your decision making and planning

10.10 - 10.25 Coffee break

10.25 - 10.45 Sponsor clinics

10.25 - 10.45 HSBC Clinic Session: Looking to move out of cash and into investments?

10.50 - 11.25 Stream A - Finance and Corporate Services: How you can help drive digital innovation, build resilience and support inclusivity in your charity

10.50 - 11.25 Stream B - Digital transformation during Covid-19

11.25 - 13.00 Join our exhibitors and sponsors at virtual stands for 1-2-1 advice and expertise.

13.00 - 14.00 Lunch break

14.00 - 14.35 Stream A - Rethinking what we do and how we do it in the new normal

14.00 - 14.35 Stream B - Workshop: Getting to grips with your IT Budget, without IT knowledge

14.35 - 14.45 Coffee break

14.45 - 15.05 Sponsor clinics

14.45 - 15.05 Sarasin & Partners Clinic Session: Policy work – with regulatory bodies

15.10 - 15.45 Stream A - Innovation in the most challenging circumstances

15.10 - 15.45 Stream B - Workshop (continued)

Thursday 14 October Culture & Ethics

09:35 - 10:10 Stream A: Creating an effective organisational culture

09:35 - 10:10 Stream B: Workshop - How can mentoring drive an effective, inclusive and resilient organisation?

10:10 - 10:25 Coffee break

10.25 - 10.45 Sponsor clinics

10.25 - 10.45 Sarasin & Partners Clinic Session: Social

10:50 - 11:25 Stream A - HSBC on net zero - what does it mean and what are the investment implications?

10:50 - 11:25 Stream B - Workshop (continued)

11:25 - 13:00 Join our exhibitors and sponsors at virtual stands for 1-2-1 advice and expertise.

13:00 - 14:00 Lunch break

14:00 - 14:35 Stream A: Panel Discussion - Fostering diversity and inclusion in the charity sector

14:00 - 14:35 Stream B: How to effectively audit the cost of international remittances

14:35 - 14:45 Coffee break

14:45 - 15:05 Sponsor clinics

14.45-15.05 HSBC Clinic Session: Further discussion on net zero

15:10 - 15:45 Closing Plenary

PROGRAMMERachel McGoff, Head of Finance, FareSharePascale Nicholls, Director of Finance and Governance, Orchestra of the Age of EnlightenmentNaziar Hashemi, National Head of Social Purpose and Non Profits, CrowePesh Framjee, Global Head of Social Purpose and Non Profits, CroweChris Cranie, IT Strategy & Governance Director, SmartdescJames Field, Customer Strategy Director, SmartdescHelena Wilkinson, Partner, Head of Charities and NFP, Price BaileyCarolyn Liddiard, Finance Director, Invictus Games FoundationCurtis Noble, Head of CSR, CharitytransfersSarah Love, Deputy CFO – Finance Operations, Oxfam GBJane Cunliffe, Chief Financial Officer, Oxfam GBMark Shadrack, Finance Director, Hope and Homes for ChildrenKirsty Matthews, CEO, HF TrustCarol Rudge, Partner, Head of Not for Profit, HW FisherRichard Maitland, Partner, Sarasin & PartnersKatherine Hussein, Investment Manager, SarasinSophie Ward, Head of Charities & Education, HSBC Private BankingAndrea Griffin, Sustainable Finance Manager, HSBCChris Fyfe, Executive Director, Finance, Stroke Association Nazreen Visram, Head of Charities, BarclaysPete Knight, Finance Director, Mercy Ships UKDan Haigh, Director of Finance & Information, St Richard’s HospiceJudith Miller, Partner, Sayer VincentJack Castle, VAT Senior, MHA MacIntyre Hudson

Elizabeth Balgobin, Head of Charities, RSMNick Sladden, Head of Charities, RSMLiz Wright, Partner, RSMOonagh Smyth, CEO, Skills for CareHelen O’Kane, Partner, BDORichard Austin, Partner, BDOKelly Evans, Finance Director, National Autistic SocietyNicki Deeson, Leadership Coach and Business MentorJessica Meddick, Senior Membership and Insight Officer, Charity Finance GroupRichard Penney, Director of Finance, Haven House Children’s HospiceSue Rathmell, VAT Partner, MHAJonathan Orchard, Partner, Sayer VincentVanessa Clark, Senior Internal Auditor, Wellcome TrustSir Steve Webb, Partner, Lane Clark & PeacockEdward Symes, Partner, Lane Clark & PeacockStuart Fox, Director of Finance, RNIBMatt Stringer, Director, Corporate & International Tax, Grant ThorntonKaty Bond, Partner, Global Mobility Services, Grant ThorntonMilan Vranic, Director, HW FisherMartin Smith, Consultant, HW FisherJeroen Figee, Head of Industry Models & Solutions, Unit4Keith Collins, Principal Consultant, Adapta ConsultingRachel Rand, Director of Finance & Corporate Services, National Children’s BureauAnnamarie Hassall MBE, Strategic Director - Practice, Programmes & Development, National Children’s Bureau

Please note that the programme and speakers’ list is subject to change. For the most up-to-date information, please visit our website.

#AC21 SPEAKERS

Book today Early bird discount ending soon!

12 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

HELPLINE MEET OUR SPEAKERS

ANNUAL CONFERENCE 2021

CONFERENCE PROGRAMME

MEET OUR SPONSORS

EVENTS

Date: Monday 11-Thursday 14 October Online

Price: Charity and Individual Member Early Bird £154, Small Charities £99, Charity and Individual Non-Members £300, CFG Corporate Member £260

Where and when: Online 9.30–16.00

The CFG Annual Conference 2021 will empower you as finance teams and charity leaders to feel supported and confident in making the best decisions for your organisation and its culture for long-term strength.

Who should come along to this event? CFG’s Annual Conference is ideal for those working in a role that relates to charity finance, from finance directors, CEOs and finance managers to treasurers and trustees, as well as consultants such as senior accountants and charity consultants.

The programme offers sessions for all levels of knowledge, skills and experience.

Small charities can book for a special discount at £99 - email events@cfg.org.uk to book if you’re a small charity!

Your CPD: This event could contribute 40 hours to your CPD. Book now

The CFG Annual Conference 2021 is kindly sponsored by: HSBC, Oracle NetSuite and Sarasin & Partners

EVENTS

ANNUAL CONFERENCE 2021

EARLY BIRD CLOSING SOON!

We have moved our events online so you can keep access to everything you need at this time. Full access details will be provided upon booking your place. We kindly ask that events payments are made online. If you have any questions about our programme contact events@cfg.org.uk.

Date: Tuesday 21 September

Price: Charity and Individual Member Early Bird £65, Charity and Individual Non-Members £140, CFG Corporate Member £250

Where and when: Online 9.30– 14.40

The Covid-19 pandemic has created fresh challenges for large charities across the sector. Increased demand on services, instability in income streams, and intensified digital transformation have become key issues and caused many to rethink the way they work. The need for a close and productive relationship with other organisations in the sector, and the UK government to ensure economic recovery, are central to moving forwards.

This online conference is a valuable space for large charities to discuss the issues they are facing and ensure they are ready to face a stronger future. Join us for a fascinating discussion where we will explore:

• Strategy planning

• Digital transformation

• Government policy and compliance.

Who should come along to this event? This event would be valuable for finance directors, finance managers, CEOs and trustees of large charities above £25m income.

Your CPD: This event could contribute four hours to your CPD. Book now

LARGE CHARITIES CONFERENCE

Date: Beginning this October

Price: Charity and Individual Member Early Bird £545, Charity and Individual Non-Members £635, CFG Corporate Member £1900

Join us for the next step in your financial leadership journey with our flagship training course!

We’re passionate about championing the integral place of the charity finance professional and the role and impact you have within your organisation.

This highly popular course runs as a series of online seminars, in collaboration between Charity Finance Group, Centre for Charity Effectiveness and Sayer Vincent. The course combines the latest leadership models with practical advice and support through interactive sessions, discussions and individual coaching. The sessions will run from 08:30 - 11.00.

View the full programme and Book now

In partnership with the Centre for Charity Effectiveness and Sayer Vincent.

INSPIRING FINANCIAL LEADERSHIP COURSE 2021–2022

EARLY BIRD CLOSING SOON!

LAST CHANCE TO JOIN US!

View full trainings on the CFG website.

Foundation Investment Training: Tuesday 7 September

Kindly sponsored by Sarasin & Partners

Foundation Charity Finance: Wednesday 6 October

In partnership with BDO

Finance for Fundraisers: Thursday 4 November

In partnership with Crowe UK

Audit Committee Training: Wednesday 10 November

In partnership with BDO

Advanced Investment Training: Tuesday 16 November

Kindly sponsored by Sarasin & Partners

Introduction to VAT Training: Wednesday 17 November

In partnership with Goodman Jones

Advanced Charity Finance: Friday 26 November

In partnership with Goodman Jones

GET YOUR CPD ON TRACK!

Free webinars coming soon!OSSIG meeting – The future of work in international charities Tuesday 28 September 10-11am

With the end of lockdown and easing of restrictions introduced in the UK, will there be a return to a traditional way of working?

For many international charities returning to office working has added levels of complication. How do you implement a uniform policy across international offices while considering the individual national situation, security levels and requirements?

Join this meeting to connect with other international charities and hear how they have changed the way they work and addressed opportunities and risks.

COVID-23 – What would your organisation do differently? Tuesday 28 September 12-1pm

If you had foresight of the next global pandemic, what are the key finance operations areas you would want to improve to help you weather the storm? We’ll be discussing organisational flexibility and agility, enhancing the employee experience, and improving financial planning are key factors to consider.

Join us for this one-hour free webinar for CFG members, where you’ll be joined by enterprise software specialists Unit4.

13 CONTENTS NEWS MEMBER MATTERS

CARON’S COMMENT

POLICY UPDATE

LEADERSHIP#TICKTHE-BOX 2021

HELPLINE MEET OUR SPEAKERS

ANNUAL CONFERENCE 2021

CONFERENCE PROGRAMME

MEET OUR SPONSORS

EVENTS