““For the Health of It”For the Health of It”

Presented By: Sue BrownWellabilityJanuary 30, 2004

Introduction Introduction

Our Goal:Develop well workplaces/communities.

Today’s Objective:Provide you with whatever knowledge, skill, resource you need to move toward your goal.

We Need to Know ….We Need to Know ….

Who you are? – Name, org., position

Where your organization/community is in the process of change?– Pre-contemplative, contemplative,

preparation, action, maintenanceWhy you are here?

– What do you want to learn, do, get?

AgendaAgenda

Best Advice.Why wellness?How to get commitment?How to involve & motivate others?Planning to achieve outcomes.What to measure?Maintaining commitment & interest.

“ “Best Advice”Best Advice”

Integrate the wellness strategy into the organization/community business objectives.

Design a preventative strategy that will change the individuals/org./community

Problem solve to overcome your barriers using the best resources possible.

Design evaluation process to show progressive improvements over time.

Common UnderstandingCommon Understanding Difference between wellness, health promotion,

work-life ……? I don’t care!

– Use what works for you/your org,/your client. What is important?

– that there is an common understanding of what it is to you/your org./client.

What do you call it?– Write down what it is to you using one - three word

descriptors on participant Worksheet # 1 What are the major components?

Why Wellness?Why Wellness?

Business Objectives that wellness can help achieve:– Health Enhancement– Cost containment/reduction– Employee/member satisfaction– Customer loyalty– Productivity– Absence management– Recruitment/retention– Image– Others?

Business ObjectivesBusiness Objectives

Does your org have an annual operating plan?

Do you know what it is?Do you know when and how it is

developed? Who allocates the resources required to achieve these objectives?

Are you/your dept. expected to help contribute to achieving these objectives?

Group Exercise - Worksheet # 2Group Exercise - Worksheet # 2

Write one 2003/04 business objective for your org.

Discuss how wellness can help your organization achieve this objective.

Write it as a program goal.

Key Message.Identify Organizational Drivers.

Getting CommitmentGetting Commitment Can you convince senior ex. that wellness can

achieve these business objectives?Yes No Don’t Know

How? – Business case.

Current status. Research

– norm/healthy standard– typical outcomes.

Develop wellness strategy/costs. Calculate/project benefits if implemented. Calculate/project costs if not implemented.

Example

Group Exercise - Worksheet # 3Group Exercise - Worksheet # 3Choose an outcome goal and determine

how you would:– illustrate current status.– national/industry/healthy norm.– estimate probable degree of success.– calculate potential outcome for your org.– compare it to outcome if nothing is done.

Key MessageDevelop business case for wellness

Involve Others - IntegrateInvolve Others - Integrate

Why?– Common understanding of wellness– Commitment to strategy– Participation

Who?– Managers, unions, related dept., employees,

familiesHow?

Manage Change ProcessManage Change Process

Understand how people feel when going through change

Your role as change agent - Video

Key MessageCommunicate Wellness Strategy To All

The Planning ProcessThe Planning Process

Select & train planning committeeSelect, promote & conduct needs

assessmentAnalyze & communicate NA resultsDevelop operational plan for wellnessImplement approved plan Evaluate & report results as promised

Needs AssessmentNeeds Assessment

Centre for Families, Work & Well-Being

Workplace Health System - Health Canada

Wellness Checkpoint

Global Medic

Analyzing NA ResultsAnalyzing NA Results

From results select program priorities that are:– of need– of interest– within means/policies of organization– likely to achieve org. driver

Prioritizing can be done via BPR formula

Group Exercise – Worksheet # 4Group Exercise – Worksheet # 4 Basic Priority Rating Formula

– BPR = (A + B)C x D

3

A = size of problem/need (0 – 10)

B = level of concern/interest level (0 – 20)

C = effectiveness of possible intervention (0 – 10)

D = PEARL (0 or 1) Example

Key MessagePrioritize using sound criteria/systems

Design for Results Design for Results

Programs can be:

BroadDeep

Purpose: Mass appeal Targeted group/needOutcome: > awareness Ind./org. change Timeframe: 3 - 9 months 1 - 3 years

Deep ProgramsDeep Programs

AwarenessKnowledgeSkillsInd/Org. changeMaintaining change

Example: Not for Profit Healthcare agency

Group Exercise – Worksheet #5Group Exercise – Worksheet #5

Using program goal selected by your group and data provided: – Choose a component to change that

causes/contributes to the goal – Develop program objectives for this component

for each stage of change

Key MessageDesign a strategy that will impact/change ind/org

Types of Intervention ActivitiesTypes of Intervention Activities Communication activities Educational activities Behaviour modification activities Environmental change activities Regulatory activities Community advocacy activities Organizational culture activities Incentives/disincentives Health status evaluation activities Social activities Technology-delivered activities

Intervention Activities/ResourcesIntervention Activities/ResourcesAppropriate for populationAppropriate for program objectiveWithin means of organizationWellness guidelines

– Positive– Pleasureable/Appealing to target population– Convenient/Accessible

Based on sound behaviour change theoryPre-tested

Evaluating SuccessEvaluating Success

Need:– good program objectives– evaluation plan – baseline measures– information systems– sound analysis of results

Progressive OutcomesProgressive Outcomes6. Increased

Satisfaction (employee and customer)

7. Decreased Absenteeism

8. Increased Productivity

9. Increased Economic Value (business and community)

1. Participation rates2. Retention rates3. % Increase in

Knowledge & skill4. % Maintaining

Healthy behaviours5. Decreased Risks

(frequency and severity)

Key MessageReport progressive improvements

Group Exercise – Worksheet # 6Group Exercise – Worksheet # 6

Calculate the Participation Effectiveness Index for a program.

SummarySummary

I have learned ….I have learned how to ….I want to see/get …….

Where to Get More InformationWhere to Get More Information

Resource list attached