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FORCE Series II Front Loader Product Brochure

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Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

FORCE Series II Front Loader

Product Brochure

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

3

Bucher Municipala strong partner at your side Bucher Municipal is a world-leading manufacturer of municipal vehicles for street cleaning, waste collection and snow removal in public and private areas. Bucher Municipal stands for high-quality products and service excellence, as well as innovation, competency, reliability and sustainability. Our vehicles incorporate technically advanced solutions focusing on high performance, ease of use, low maintenance and cost-effective operation.

Bucher Municipal takes its responsibility towards society and the environment seriously. Our mission is to ensure that roads and private or public spaces are kept clean and safe. Bucher Municipal implements this mission by focusing on functional engineering, environmental integrity and driving comfort. Bucher Municipal has a worldwide sales and service network to ensure that it can offer service excellence close to its customers.

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

4

About Us

Company OverviewBucher Municipal is one of the five core divisions of the global industrial group Bucher industries, and is today recognised as the leading provider of equipment to the Australian Waste Industry.

Bucher Municipal boasts an impressive product range including Side, Rear and Front loading refuse machines as well as Compact and Truck Mounted Road Sweepers, static and transportable compactors and vacuum tankers.

Every Bucher Municipal machine is application engineered, manufactured in Victoria and supported by a passionate after sales support team that operates 24/7, 365 days a year.

EngineeringBucher Municipal boasts a large, Australian based, Engineering Department consisting of multi-skilled team members across both Research & Development and Applications Engineering with over 100 years of combined service with the company.

The multi-discipline engineering team has all fields covered including mechanical, electrical, hydraulic, systems and applications engineering.

The team also includes dedicated technicians within the R&D workshop for prototype builds and development.

ManufacturingBucher Municipal’s manufacturing ability is world class within the Australian Waste Industry boasting features such as:

• Two Australian manufacturing facilities; Clayton & Scoresby in Victoria.

• Ability to produce refuse product inside 5 days of chassis delivery at maximum throughput.

• State of the art ‘ARDEN’ paint booth featuring:

>> Climate controlled

>> Dustless paint process

>> Automotive standard of finish

>> OH&S initiatives such as Wall-Man ladder units

• Flowing production lines, including line side inventory and tooling. Specific processes, parts and tools are located and performed at each station, improving labour efficiency and throughput.

• All fabricated components, such as refuse bodies are supported with 3D computer design models including corresponding jigs and fixtures to provide consistent quality and performance of products.

• All designs are Finite Element (FEA) tested to ensure each machine is robust enough to stand the test of time while providing industry leading payloads for our customers.

• Independent quality processes and auditing provide quality assurance and traceability.

After Sales SupportBucher Municipal provides national after sales support, which is unsurpassed within the industry.

With their national branch network covering spare parts, service, warehousing and distribution, and their extensive fleet of service vehicles, Bucher Municipal can address all service requirements on location Australia wide.

• Five State of the Art Retail Facilities located in Adelaide, Brisbane, Perth, Sydney and Melbourne

• 24/7 Field Service Support

• 9,000 Lines of Parts with Inventory located in every State

• 27 Service Vehicles

• Factory Trained Technicians

• Repair & Maintenance Packages

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

5

FORCE Refuse Front LoaderStronger, More Efficient & Reliable

Since its release in 2011, the Bucher Municipal FORCE Front Loader has led the market in Front Loading Refuse collection equipment.

Over the years we have been listening to our customers and working towards addressing the major issues experienced in the Front Loader refuse industry.

FORCE, which stands for Front Operating Refuse Collection Equipment, has now evolved. With Its many improvements, and numerous industry first innovations, the iconic Front Loader will now exceed customer’s expectations in the areas of Durability, Productivity, Safety and Reliability.

Bucher Municipal is proud to introduce the FORCE Series II Front Loader.

Available in 2 sizes, 28.5m3 and 33.5m3 body capacities, the FRONT Loader is ideal for any commercial application on either 6x4 or 8x4 chassis.

Fast Facts• Application Engineered, FORCE Series II is available in a

28.5m3 body capacity for 6x4 and 33.5m3 body capacity for 8x4 chassis applications

• 2500kg lift capacity, 12 second lift cycle time and pack on the run capability results in a drivers ability to pick up more bins per shift

• Scissor-type design compaction system enables a higher compaction force and greater payloads

• Reinforced Eject Blade and Hopper Frame provides strong and reliable compaction and a longer working life

• A three lid hopper system improves shielding to minimise wind-blown rubbish, reducing the overall environmental impact of the vehicle

• For increased driver safety, the in-cab warning system covers: Arms raised, hopper lid open, tailgate open, flipping roof raised

• A wide range of add-on options are available to ensure the FORCE Front Loader always meets both the job and customer expectations

• Improved safety access to the front of body and roof with new design access ladders

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

6

Technical specifications

General Data FORCE 285 FORCE 335

Body capacity 28.5m3 33.5m3

Hopper capacity 8.5m3 8.5m3

Cab chassis configuration 6x4 - 22,500kg GVM 8x4 - 27,500kg GVM

Wheelbase (Approx) 4,800mm 5,840mm

Body length 9,504mm 10,704mm

Body height (Excluding Chassis)

2,550mm 2,550mm

Body width 2,495mm 2,495mm

Body weight 6,700kg 7,400kg

Tailgate opening angle 115 degrees

Performance

Payload* Approx 9,000kg Approx 11,000kg

Bin lifting capacity 2,500kg (Optional 3,600kg)

Bin suitability 1.0m3 - 6.0m3 front loader bins & full range of MGB’s**

Compaction force 38,750kg

Bin lift cycle time 12 seconds

Half pack cycle time 20 seconds

Full blade eject cycle time 42 Seconds 66 Seconds

Material Listing

Body side sheets 3.2mm Wear Resistant Steel (1400MPa UTS)+

4mm Wear Resistant Steel+ (1400MPa UTS)

Body roof sheet 4mm Wear Resistant Steel (1400MPa UTS)+

Body floor sheet 5mm Wear Resistant Steel (1400MPa UTS)+

Tailgate sheets 4mm Wear Resistant Steel (1400MPa UTS)+

Hopper lids 3.2mm Wear Resistant Steel (1400MPa UTS)+

Ejector blade 4mm Wear Resistant Steel (1400MPa UTS)+

Lift arms 6mm High Strength Steel (950MPa UTS)++

Fork blades 20mm Wear Resistant Steel (1400MPa UTS) +

Ejector blade/wear pads Replaceable Oil Filled Nylon Wear Pads

Controls & Hydraulics

Control system Bucher Municipal CANBus control system

Operator interface Proportional multi function joystick with LCD screen & push button controls

Hydraulic pump 120-130L/min Variable displacement load sensing pump

Maximum system pressure 260 Bar

Hydraulic valving Proportional hydraulic control valves

Hydraulic piping Zinc plated steel piping

Hydraulic filters 10 Micron filters

Hydraulic oil tank 250 Litres

*Subject to loading conditions, waste type, fitted options and cab chassis selction

**MGB lifter option required+Hardox 450 or equivelant material subject to availibility++Domex 700 or equivelant material subject to availibility

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

7

Productivity specifications

KEY:

*1 - Indicative values only. Subject to loading conditions, waste type and cab chassis selection.

*2 - Indicative values only. Subject to loading conditions and waste type.

*3 - Assumes 3 bins are emptied into hopper before packing load.

*4 - Indicative values only at 950rpm. Subject to loading conditions and cab chassis selection.

*5 - MGB bin lifter option required.

NOTE: Bucher Municipal exercises a program of continual product development, and in this context reserve the right to amend specifications without prior notice.

Model FORCE 285 FORCE 335

Body Size 28.5m3 33.5m3

Cab chassis configuration 6x4 8x4

Hopper volume 8.5m3

Number of bins in hopper before packing1.5m3 bins 5 bins

3.0m3 bins 2 bins

Effective body volume 20m3 25m3

Average Payload*1 Approx. 9,000kg Approx. 11,000kg

Maximum compaction force 380KN 380KN

Compaction density*2 180 - 450kg/m3 - Adjustable

Maximum bin loading rate*3 3 bins/minute = 180 bins/hour

Bin lifter times*4

Total cycle time 11 - 12 seconds

Lift arms - raise 4 - 5 seconds

Lift arms - lower 3.5 - 4.5 seconds

Forks - raise 3 - 4 seconds

Forks - lower 3 - 4 seconds

Sliding forks - in 4 - 5 seconds

Sliding forks - out 6 - 7 seconds

Body function times*4

Hopper lids - open 1.5 - 2 seconds

Hopper lids - close 3.5 - 4 seconds

Tailgate - open (including lock) 20 - 25 seconds

Tailgate - close (including lock) 20 - 25 seconds

Eject Blade - Extend 30 - 34 seconds 44 - 48 seconds

Eject Blade - Retract 12 - 16 seconds 22 - 26 seconds

Half-Pack cycle time 20 seconds 20 seconds

Full-Pack cycle time 42 Seconds 66 Seconds

Flipping roof - raise 2 -3 seconds

Flipping roof - lower 4 -5 seconds

Suitable bin sizes

1m3 - 6m3 front loader bins Yes

80L - 360L MGB Yes*5

660L - 1,100L MGB Yes*5

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

8

Overall Dimensions

FORCE 285, 28.5m3

FORCE 335, 33.5m3

Please Note:

Layouts shown are for optimal wheelbase and axle configurations only and not specific to chassis make and model.

Dimensions are subject to chassis, wheelbase and option selection.

Refer NHVR or local state regulations for Rear Overhang allowances.

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

9

Standard Features

Safety Body Lighting

Full O&S compliance Smooth body design with single side sheets LED upper and lower tail lights with guards

Emergency stops to disable all functions 3 lid hopper designRear mounted amber flashing beacon light with guard

In cab warning system Twin ejector blade cylinders LED tailgate side warning lights

Safety interlocks at body access pointsFloor mounted sump with muck out doors on both sides

Two tailgate mounted reverse work lights

Dual self-aligning tailgate props Water tight tailgate seal Two side body work lights

Hydraulic cylinder burst valves High front spill panel Reverse lamp and alarm

Fork angle safety interlock Hardox ejector blade runners Body mounted side-marker LEDs

Vehicle speed limited when over height Replaceable ejector blade wear pads Hopper & eject blade work lights

Electrical & Hydraulic Control Standard Accessories Standard Accessories cont...

Bucher Municipal CANBus control system with diagnostic interface

Hopper access ladder, platform & mesh door with safety interlock

Sump doors with spill trays

Pack on the run functionality Plastic mudguards Interchangeable, bolt on arms & forks

Ability to lift and manoeuver bins during entire packing cycle

Bucher Municipal mudflaps Anti-slip & safety rails on body roof

Hopper lid safety controls Hydraulic tank ball values Statutory/safety signage

Hose burst and counter balance valves Aluminium flipping roof Technical manual

High capacity load sensing piston pump Eject blade mounted shovel holder Warranty – 1 year/2,500 hour

Proportional control valves Premium single colour 2 pack paint First service labour cost

Hydraulic filtration on pressure and return lines

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

10

Standard Features and Accessories

Safety Full OH&S compliance.Emergency stops to disable all functions.In cab warning systems.Safety interlocks at body access points.Dual self-aligning tailgate props.Hydraulic cylinder burst valves.Fork angle safety interlock.Vehicle speed limited when over height.

Hydraulics Hose burst and counter balance valves.High capacity load sensing piston pump.Hydraulic filtration on pressure and return lines.Hydraulic tank ball valves.

Mudguards and MudflapsPlastic mudguards fitted to rear axles and Bucher Branded Mudflaps fitted as standard.

Body Smooth body design with single side sheets.Floor mounted sump with muck out doors and spill trays on both sides.Water tight tailgate seal.High front spill panel.Wear resistant steel ejector blade runners.Replaceable ejector blade wear pads.

Electrical Control System Bucher Municipal CANBus control system with diagnostic interface.Proportional multi-function joystick.Bucher 7” LCD screen.Push button control console with back-litbuttons for greater visibility.

PaintPremium single colour 2 pack paint.White Standard.

Hopper & Eject Blade3 lid hopper design.Profiled lid design for improved strength.Hopper access ladder, platform & mesh door with safety interlock.Twin ejector blade cylinders for maximum compaction force and Payload.Reinforced Eject Blade and Hopper Frame for a longer working life.

Lighting LED upper and lower tail lights with guardsRear mounted amber flashing beacon & guard.LED tailgate side warning lights.Two tailgate mounted work lights.Two side body work lights.Reverse lamp and alarm.Body mounted side-marker LEDs.Hopper & eject blade work lights.

Technical ManualsEither Printed copies or USB sticks are provided as standard.Additional copies are available as an option.

Bin Lifter Arms & Forks 2500kg Lift Capacity.Arm Geometry provides optimum bin discharge position.Zinc plated forks for reduced corrosion.Arm Sensors protected by polycarbonate cap.

Cab roof protectorAluminium flipping roof.Anti-slip & safety rails on body roof.

Service & Warranty First Service Labour costs included.1 year/2500hours Warranty provides comprehensive protection.Technical & Spare parts Manual.Contact us for Maintenance packages.

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

11

Comprehensive Range of Options and Accessories

Option Availability

General Data FORCE 285 FORCE 335

Additional copies of technical manual

Aluminium or stainless steel mudguards

Hopper floor wear strips

Arm & fork safety interlock (Brake pedal)

Body Service Hoist

Cab chassis paint

Colour camera system

Driver training

Extended warranty - 2 years/5000 hours

Fall arrest system

Fire extinguisher (9kg)

Fire Suppression system

Front Zone System

Handwash & soap dispenser

Heavy Duty Forks

Loadcells mounted under body

Loadcells mounted on lift arms

LED rear beacon

MGB lifter

Rear push bar

Reverse Smart System

Roof Access Ladder

Sliding forks

Spare wheel carrier

Spray suppressant on wheel arches

Toolbox

Contact us for more information.

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

12

Body Service HoistService hoist option available to raise front of body off sub-frame to enable access for maintenance under body.

Sliding ForksThe fork width is adjustable and can be controlled from the in–cab joystick. The single hydraulic cylinder is located under fork assembly.

Arm and Fork Safety InterlockThe brake pedal must be applied to operate arms and forks. It ensures safe operation of vehicle to prevent damage to vehicle or property.

Fire Suppressant System Options The Fire suppressant system can be fitted to body and to cab chassis.

Heavy Duty ForksProvides additional lifting force out of the hopper to prevent heavy bins from getting stuck. 2400kg capacity.

Spare Wheel CarrierOperator can change tyre on site, rather than returning to the depot for repairs. With integrated hoist to raise and lower spare wheel for operator safety.

Aluminium/Steel MudguardsFor improved aesthetics and durability over the standard plastic mudguards.

Colour camera systemMultiple camera brands available, integrated with Bucher LCD screen for optimal safety vision.Single screen for less clutter in cab.

ToolboxChassis mounted toolbox for safe and convenient storage of items.

Integrated Aluminium MudguardsThe mudguards are integrated into body structure and have a robust aluminium design.

Hopper Floor Wear StripsWear resistant steel strips welded to hopper floor provides additional strength for heavy duty applications such as thecollection of construction waste.

Fall arrest system Industrial Fall Arrest System options available.Complete with Safety Harness and cable to connect operator to top of body for safe maintenance.Complies with AS/NZS 1891.

Contact us for more information.

Comprehensive Range of Options and Accessories continued…

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

13

Bucher Underbody Load CellsFully integrated Bucher Load cell weighing system measures the payload weight and alerts the operator if the body exceeds legal weight limits. Operators can avoid costly infringement notices from transport authorities.

Strobe LED Beacon lightsEnsures maximum vehicle visibility. Multiple flashing patterns to suit various applications.

Reverse Smart SystemWarning lights and sounds alert operator to objects detected behind vehicle.The trucks brakes will automatically engage when the object is within approx. 3m.Reduces risk of injuries to pedestrians and damage to vehicle and property.

Loadrite™ Bin Weighing SystemLoad cell mounted to Bin Lifter Arm providing individual bin weights and total payload. In-cab display unit also provided for operator.

Hand wash facility – 20LPlastic construction with recessed tap. Ensures durability of unit for long life.Integrated soap dispenser so operators can thoroughly wash hands to prevent spread of bacteria.

Front ZONE SystemMotion detection system alerts the operator when an object enters the work zone and then stops the bin lifter if the object enters the danger zone, preventing injury or damage. See next page for details.

MGB LifterSuits full range of MGB’s 80-1100L.With Wireless remote controls. Robust bolt-on design with Clamp bar and belt with winch provides maximum security.

Hella LED Tail lightsHella branded Upper and lower LED tail lights for maximum vehicle visibility in all conditions.

Roof Access LadderBody mounted roof access ladder for safe access to the roof of the body for maintenance.

Fire Extinguisher 4.5 – 9kgDry Chemical Type. Suitable for a range of fires including flammable liquids, electricalcomponents and combustible materials such as wood, paper and plastics.

Hella LED Tail lightsHella branded Upper and lower LED tail lights for maximum vehicle visibility in all conditions.

Rear Push BarThe chassis mounted push bar allows vehicle to be pushed out of soft ground at landfill sites.It is integrated into rear body mount and prevents damaged to cab chassis and compactor body.

Contact us for more information.

Comprehensive Range of Options and Accessories continued…

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

14

Contact us for more information.

Comprehensive Range of Options and Accessories continued…

Front ZONE System – Pedestrian Detection

Alternative Body or Chassis Paint Additional paint colours and customised signwriting is available to suit customer specifications.

Technical Manual – Additional copiesEither Printed copies or USB sticks are available for purchase.

Driver TrainingOperator training provided by Bucher Municipal staff. Ensures operators are familiar with controls and body functionality for safe and efficient vehicle operation.

Bucher Municipal Extended WarrantyExtended Warranty available providingcomprehensive protection for 2 years/5000hrs. Maintenance packages available.Contact us for more information.

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUS Phone +61 3 9271 6400 • Fax +61 3 9271 6480 [email protected] • www.buchermunicipal.com.au

Sensors spaced full width of cab for Maximum Detection Range

WORK ZONEOperator is notified if object detected within 5m.

Continue operation with Caution!

DANGER ZONEBin Lifter operation will STOP if object is within 2.5m.

5m 2.5m

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

Bucher Municipal www.buchermunicipal.com.au

15

Notes:

Bucher Municipal • 65-73 Nantilla Rd, Clayton North, Vic. 3168 AUSPhone +61 3 9271 6400 • Fax +61 3 9271 [email protected] • www.buchermunicipal.com.au

Due to continuous development Bucher Municipal reserves the right to alter specifications without prior notice.

16

General basic elementsBucher corporate design guidelines

1 May, 2014 Page 23/29

1 Background Warm Gray/white

2 Map body White/Warm Gray

3 Locations Dots, Medium red 4 Separation line White/Warm Gray

Info graphics Image graphics such as this world map, e.g. a map of Europe, are based on simple, two-dimensional drawings. Info graphics are always shown as positive or negative in Warm Gray.

Graphics and tables

The current Bucher international locations.

SERIES: FORCE SERIES II FRONT LOADER 28.5M3 – 33.5M3 DATE: AUG 2017

[email protected]

Customer Support Centre65-73 Nantilla Road,Clayton North, Vic.3168 AustraliaPhone +61 3 9271 6400Fax +61 3 9271 6480

Customer Service CentreWestern Victoria35 Spencer Street,Sunshine, Vic.3020 AustraliaPhone +61 3 9314 8928Fax +61 3 9318 0938

Customer Service CentreCentral Region (NSW)Unit 2, 9 Enterprise Place,Wetherill Park, NSW2164 AustraliaPhone +61 2 8787 9600Fax +61 2 8787 9696

Customer Service CentreSouthern Region (VIC/TAS)Unit 6, 80-84 Fairbank Road,Clayton South, Vic.3169 AustraliaPhone +61 3 8558 3600Fax +61 3 8558 3640

Customer Service CentreNorthern Region (QLD)50 Buchanan Road,Banyo, QLD4014 AustraliaPhone +61 7 3363 6400Fax +61 7 3363 6499

Customer Service CentreWestern Region (WA,SA,NT)76 Grey Street,Bassendean, WA6054 AustraliaPhone +61 8 9370 7900Fax +61 8 9370 7998

Customer Service CentreCentral Region (NSW)35 Walker Street,South Windsor, NSW2756 AustraliaPhone +61 2 4577 3099Fax +61 2 4577 3022

Customer Service CentreSouth Australia4 Newcastle Crescent, Cavan, SA 5094 AustraliaPhone +61 8 8168 2222Fax +61 8 8168 2240