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CREW CHIEFVehicle tracking and

telematics tools

VehiclelocationGPS(wherever there is cell service)

Vehicleperformance

Driverperformance

Fleetproductivityandefciency(historicaldataanalysis)

Track and Manage Your Fleet

Customized Information

in 4 Key Areas (see eatures inside)

Your Computer + In-Vehicle Technology = Fully Informed

User Experience

Web Browser Access Desktop Version

Web Browser Access In-Vehicle Version*

Language Selection and Color Schemes

Flexible Homepage Layouts

Road Network and Aerial Map Data

Secure Access to Crew Chief System

Online Support

Seamless Activation and Billing

Operational/Performance Management

Fleet/Driver Homepage

Fleet/Driver Performance Indicators and Activity Logs

Geofence Landmarks for Arrival/Departure Alerts

Vehicle Performance Alerts/Reminders

Stolen Vehicle Recovery Monitoring

Vehicle Location GPS

Integrated Traffic Information

Fleet Productivity and Efficiency (historical data analysis)

Administration Features

User Management

Group Administration

Geofence Administration

Alerts/Reminders Administration

Vehicle Administration

Export Fleet Summary Data

On-Demand Fleet Dashboard

Standard Data Package with

Web Support

$19.95pervehiclepermonth

Black Box Technology GPSchip

Connectiontothevehicleselectricalnetwork

SmallCPUwithstorage

Cellularmodemconnected

via Sprint

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Frequently Asked Questions

WhoisFordassociatedwithforCrewChief?Ford is working with Microlise, a leading provider o commercial telematics services.

Arentthereestablishedtelematicscompaniesalreadyofferingstrongproducts?Yes, but Ford will be the frst to oer the technology as a actory-installed option. In addition, the Crew Chie hardware will beneft rom codevelopment withFord engineers this is the only Ford-certifed hardware solution. The Crew Chie hardware can be serviced at Ford dealerships, and when installed on a newFord truck or van, it carries a 3-year/36,000-mile limited warranty (see dealer or details).

CanindividualFleetstailortheCrewChiefsolutiontotheirneeds?The standard service oering includes a simple, customizable Web-based application which provides all key vehicle inormation.

HowcanCrewChiefsvehicleperformancereportingreducecosts?One Fleet was able to cut uel costs by 26% simply by monitoring engine idle times and adjusting driver behavior based on the data.

HowcantheCrewChiefvehicletrackingfunctionreducecosts?Telematics services can deliver a positive return on investment. Fleets use these services to reduce their operating costs dramatically. Fleet managers cananalyze driving routes and make changes to route assignments and delivery sequencing. One Fleet reported savings o 18% through resequencing and 28%through reassigned deliveries.

IstherealimittohowmanyvehiclescanbetrackedwiththeCrewChieftechnology?No. Any number o vehicles can be tracked virtually anywhere in the United States.

CouldCrewChiefbeappliedasasolutiononothervehicles,notjusttrucks?The black box technology makes Crew Chie a natural solution to be brought to other vehicles. This may happen in the uture, but availability is currentlyrestricted to Ford trucks and vans.

WhatisthemonthlycostofCrewChief?Isacontractrequired?A monthly service charge covers the cellular connection and the data analysis. Based upon the requency o the data transmissions and the servicespurchased (e.g., route optimization), Crew Chie Standard Data Package with Web support is $19.95/month per vehicle.

HowareFleetschargedforthedatatheyreceiveeachmonthviaCrewChief?

These charges will be billed in accordance with the Fleets agreement with Microlise.

FORKEYSUPPLIERCONTACTINFORMATIONGOTO:

ORCALL:FORDWORKSOLUTIONSCUSTOMERSUPPORTCENTER:

FORMICROLISEINFORMATION GOTO:

www.fordworksolutions.com

1-800-392-FORD

Reference and Support Materials

For additional information on reference and support materials below, go towww.fordworksolutions.com.

CustomerBrochures RE&TTrainingPocketGuide

RE&TWeb-basedTraining

QuickReferenceGuide

FORDSTAR/WebcastBroadcast(on demand)

DemoTool

MeetinginaBox/SalesSupport CommercialTruckConsumer MarketingEventsSchedule

Ford Work Solutions Contact Information

www.crewchief.microlise.com

InformationcontainedhereinisintendedforusebyForddealershippersonnelonlyandcannotbeusedinadvertisingwithoutpermissionfromtheOfficeoftheGeneralCounsel of Ford Motor Company. Specifications and descriptions contained within are based upon the most current information available at the time of release.

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CREW CHIEF

Simple,easy-to-useWeb-basedvehicletrackingandtelematicsavailablefromany

Internet-connectedcomputer

AccesstoFleetmanagementdataisavailablefromtheofceor

inremotelocationsfromthecabofvehiclesequippedwithaFordWorkSolutionsin-dashcomputer*

Blackboxtechnology:

GPSchip

Connectiontothevehicleselectricalnetwork

SmallCPUwithstorage

CellularmodemconnectedviaSprint

Factory-installedoption

TheonlyFord-certiedblackboxhardwaresolution

CanbeservicedatForddealerships

3-year/36,000-milelimitedwarranty

Websiteaccesstovehicledata:

VehiclelocationGPS(whereverthereiscellservice) Currentlocationforoneorallvehiclesonaerialorstreet-levelmap

Real-timetrafcinformation(lateavailability)

Bread-crumbtrailsshowingvehicleroute

Operationalstatus(driving,stopped,idling)Mileagetotalsforcurrentday

Geofencingalertstooperatingoutsideofdesignatedarea

Driverperformance Airbagdeploymentalerts

Seatbeltalerts

Excessiveidlingandspeed

Harshbrakingandacceleration

Cruisecontrolusage

Vehicleuseoutsideofoperatinghours

Vehicleuseoutsideofdesignatedarea(geofencing)

Vehiclecomparisonvs.owneetaverageorspecictargets

Vehicleperformance(diagnostics)Fuelconsumption

CO2emissions

Diagnostictroublecodes

Vehiclehealthstatusandalerts

Alarmsystemalerts

Nextservicerequirednotications

Vehicleusagedata(engine,driving,idlinghours)

Odometerreading

Providestheinformationneededtoidentifyopportunitiesforimprovingvehicleanddriverperformanceandreducingcosts

Potentialtoreduceoreliminatewrittendriverlogsthroughreal-timeinformationreporting

Fleetproductivityandefciency(historicaldataanalysis) Routing

Dispatchingpropertechniciansandtools

Fleetperformancetrendsovertime

Individualperformancecomparisons

Potentialforreducingoperationalandperformancecostsandimprovingvehicle/driversafety

Mappingsupportthatincludessatelliteaerialviews

Constantaccesstovehiclelocationinformation

Abilitytoredeployvehiclesimmediatelywhenprioritieschange

Potentialforsignicantfuelcostsavings

Analyzedrivingroutesandmakechangestorouteassignmentsanddeliverysequencing

In-depthvehiclediagnosticinformationandvehiclemaintenancenotications*

Automaticnoticationofindividualvehiclemaintenanceneeds*

Potentialforsignicantmaintenanceandfuelcostsavingsandreductionofvehicledowntime

Geofencingcapabilitythatsetsoperationalboundariesbyvehicle,basedupongeographyorhoursofoperation

Constantaccesstovehiclelocationinformation

Stolenvehiclerecoverymonitoring

AbilitytotrackFleetvehicleperformance SpecicallydesignedforFleetmanagementneeds*

LargeFleetintegrationdatacanbetailoredandprovideddirectly

basedontheneedsofFleetsandFleetmanagementcompaniesDeliverssignicantROI

HistoricaldataanalysisincludingidentifyingFleetperformancetrendsovertimeandindividualperformancecomparisons

Potentialforreducingoperationalandperformancecostsandimprovingvehicle/driversafety

BENEFITS*CompetitiveAdvantage

FEATurES

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2008 model shown

AVAILABILITY CrEW CHIEF vs. KEY CompETITorS

CrewChiefwasdevelopedinpartnershipwithMicrolise,a

leaderintelematicsservices.Thestandardserviceofferingincludesasimple,customizableweb-basedapplicationthatprovidesasuiteofkeyvehicle-informationresources.CrewChiefisavailableon:

2009 F-150 -- XL, STX, XLT(beginning 1Q 2009)

2009 Super Duty -- XL, XLT, FX4non-luxury(beginning 1Q 2009)

2009 E-Series -- XL, XLT(beginning 1Q 2009)

2010 Transit Connect --Trim/Series XL, XLT(beginning 3Q 2009)

Feature Crew Chief Networkcar OnStar

Fleet availability

Ford

GM/Chevy

Chrysler/Dodge

Toyota

Honda

Freightliner

Kenworth

International

Mack Vehicle Location Tracking

GPS Vehicle Tracking

Geofences and Landmarks

Find nearest vehicle

Driving directions (via SMS/E-mail) E-mail

Vehicle Performance Tracking

Key on/off times

Vehicle status (driving/standing/idling)

Speeding, harsh braking, harsh acceleration

Fuel economy

Odometer readings

Green band driving analysis

Excessive idling

Vehicle Diagnostics & Maintenance

Maintenance/service indicator

Service history

Recalls (NHTSA integration)

Diagnostic trouble code capture and alerting

Notifications via SMS/E-mail Both E-mail

Vehicle Support Services

Stolen vehicle recovery

Driver Performance & Driver Management

Driver/vehicle association (permanent)

Satellite navigation

User Experience

Mobile client

Mobile phone client

Interfaces

Fleet management Web services API layer Note:Crew Chief telematics module is not compatible with/available in units

equipped with the in-dash computer.