foreword by the ceo - pseta...5.3 careers in the public service sector 9 5.4 why choose a career in...
TRANSCRIPT
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FOREWORD BY THE CEO
The Public Service Education and Training Authority (PSETA) is one of the 21 SETAs established in accordance with the Skills Development Act No. 97 of 1998. SETAs exist to promote the development and improvement of the skills of the South African workforce. The PSETA’s ultimate aim is to coordinate the development of a skilled public service that will serve all South Africans competently and efficiently. In addition, the PSETA oversees the provision of quality public service education and training that meets the current and future skills needs of government departments, legislatures and some parastatals, all of which constitute the public service sector.
This career guide is one of many initiatives by the PSETA together with the government as public service employer, to build and promote a competent workforce that serves the South African public efficiently and effectively. This guide provides career information and information on labour market conditions in the public service sector. It is aimed at learners who need to make subject choices, matriculants who need to choose their careers, students at tertiary training institutions and young graduates who need to find employment. It is also aimed at employees of the public service who want to further develop their careers.
We hope that you will find this guide useful and that it will assist you in making the right decisions with regards to your career.
Ms Shamira Huluman Chief Executive Officer
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PSETA CAREER GUIDANCE AND INFORMATION DISSEMINATION
The PSETA is strategically placed to facilitate, coordinate and monitor the implementation of transversal skills development initiatives within the public service sector. Its core business division focuses on facilitating the development of skills and competencies that will ensure that employees within this sector can deliver the business of government. The PSETA implements its mandate through four departments which are Skills Planning and Research, Learning Programmes, Education, Training and Quality Assurance and Projects.
One of the direct services of the PSETA is Career Guidance Interventions, whereby it participates in Career Expos to market the occupations within the sector and promote Government as an Employer of Choice. The importance of effective careers education within schools has never been greater. The increased choice of career, education and training pathways available to young people in today’s economy means that it is more important than ever for our youth to develop key employability skills and to receive high quality careers education, information, advice and guidance.
The PSETA has taken into cognisance the importance of encouraging lifelong learning. The provision of careers education, information, advice and guidance is regarded as very critical for improving career decision-making skills of young people and adults and thereby increase their participation in education, training and employment for the enhancement of the economy as a whole.
PSETA STRATEGIC OVERVIEW
Vision
Cutting - Edge Skills for Quality Public Services.
Mission
Leading in the development of skilled and competent human capital in the Public Service sector through:
• Effective coordination of skills development interventions based on occupationally-directed qualifications;
• Focusing on learning programmes; and• Promoting learner placement and absorption within the Public Service sector.
Values
Honesty and integrityAccountabilityService excellence Fairness and transparency
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TABLE OF CONTENTS
FOREWORD BY THE CEO i
PSETA CAREER GUIDANCE AND INFORMATION DISSEMINATION ii
PSETA STRATEGIC OVERVIEW ii
LIST OF ACRONYMS iv
SECTION 1: INTRODUCTION 1
1.1 The aim of this career guide 1
1.2 Deciding on a career 1
SECTION 2: CAREER EXPLORATION 2
2.1 Career Planning Process 2
2.2 Self-Assessment 3
2.2.1 Identify your interests 3
2.2.2 Think about your values 4
2.2.3 Know your personality 4
2.2.4 Assess your skills 4
SECTION 3: THE PUBLIC SECTOR SETA 6
SECTION 4: WHERE TO PREPARE YOURSELF FOR A CAREER IN THE THE PUBLIC SERVICE SECTOR 6
4.1 Academic or vocational learning path 6
4.2 Learning in the workplace 6
4.3 For unemployed learners 7
SECTION 5: AN OVERVIEW OF THE PUBLIC SECTOR AND CAREERS 7
5.1 The Public Service Sector 7
5.2 What the Public Sector covers 8
5.3 Careers in the Public Service Sector 9
5.4 Why choose a career in the Public Service Sector 16
5.5 What does it mean to be a Civil Servant 16
SECTION 6: FINANCING YOUR EDUCATION AND TRAINING 16
REFERENCES 17
ANNEXURES
Annexure A: National Government Departments and website addresses 18
Annexure B: Further Education and Training Colleges and contact details 19
Annexure C: Universities and contact details 25
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LIST OF ACRONYMS
FET FURTHER EDUCATION AND TRAINING
FETC FURTHER EDUCATION AND TRAINING COLLEGES
NCV NATIONAL CERTIFICATE VOCATIONAL
N2 - 6 REPORT 191, NATIONAL CERTIFICATE COURSES COMMONLY KNOWN AS N-COURSES
NSFAS NATIONAL STUDENT FINANCIAL AID SCHEME
NQF NATIONAL QUALIFICATIONS FRAMEWORK
PSETA PUBLIC SERVICE SECTOR (SECTORAL EDUCATION AND TRAINING AUTHORITY)
PDP PERSONAL DEVELOPMENT PLAN
SETA SECTORAL EDUCATION AND TRAINING AUTHORITY
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SECTION 1: INTRODUCTION
1.1 THE AIM OF THIS CAREER GUIDE
This career guide is aimed at learners especially from Grade 9, who are thinking of continuing their education up to Grade 12 in schools, and those of you who want to study through Further and Education and Training (FET) Colleges. We intend to introduce you to exciting career opportunities in the Public Service Sector and provide you with information that will help you to take responsibility for making informed career choices. We want to support you, through this career guide, with practical steps that you must take in order to prepare yourself for fulfilling work in the Public Service Sector in the future.
Start early on, not when you are already looking for employment. Planning for a career starts with you thinking about where you want to be in life in the future, setting your goals and then working towards achieving them.
1.2 DECIDING ON A CAREER
Now is the right time to start thinking and planning for a career in the Public Service Sector. Before you start thinking of further studies and looking at possible employment opportunities, start by planning your career path.
Here are the critical things that are involved:
• Identify the things that you enjoy doing and those that you are good at
• Think about a profession or career that interests you, matches your abilities, qualities, personality, and lifestyle
• Choose the recommended subjects at school or at college. Your subject choice must be in line with what you would like to study at tertiary level
• Assess career opportunities in Public Service Sector and see which ones match your preferred choices
• Look at the various options for further study to prepare yourself for your chosen field
• Explore how you will finance your studies
• Consider when to make entry into the labour market
• Search for vacancies in the Public Service Sector and apply for relevant jobs
• Continue to develop yourself in your chosen profession and become a life-long learner
Is there a difference between a job and a career?
Here is information on some of the differences between a job and a career:
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JOB CAREER
Regular employment in exchange for payment
Here you make a choice to work with the aim to remain for as long as possible in a particular occupation or profession
You do not consider your interests in relation to work
You consider your interests and goals in order to make this choice
You may randomly apply for any job that comes along
You plan and prepare for your career
Your major reason for working can just be to receive payment
You would think:“I want anything that pays.”
You think about growth and progress in a chosen occupation
You would think:“I could start working as a Bookkeeper and I am prepared to work hard and study and eventually qualify and work as an Accountant!”
Thinking only about getting a job is SHORT TERM thinking
Thinking about getting a career involves thinking LONG TERM about the job you want
SECTION 2: CAREER EXPLORATION
2.1 Career Planning Process
So far, we have given you information on the differences between a job and a career.
In this section, we introduce you to the important process to follow in order to plan your career.
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The diagram below summarises the career planning process.
Diagram 1: Elements of Career Exploration:
1. Self Assessment• Qualities• Interest• Values
5. Life Long Learning
Continued professional development in the
career of your choice
5. Plan for Entry into the Labour Market,
through
• Internship• Voluntary work• Employment• Learnerships
2. Review
Opportunities in the Public Service Sector
4. Explore Financial and Study Assistance
3. Preparation
• Identify professon/career of choice
• Choose relevant subjects, learning programme & Education institution
CAREER EXPLORATION
2.2 Self-assessment
Career planning helps you to explore your interests, values, capabilities, personality, qualifications and skills. Doing this is important to help you see what you are capable of and what skills you possess so that you can determine which career options to follow and the kind of work environment you would like to be in. The most reliable way of finding out which is the best career suited to you is to look at yourself.
2.2.1 Identify your Interests
• What sports, cultural activities and other extra mural activities do/did you enjoy doing at school, at home, in your community, at church or in your social clubs?
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• What are your passions?
• What kind of activities will bring your satisfaction in the long term?
• What are you already doing well at school and other places?
Make a list of your achievements and include responses to the above questions. Many successful and fulfilling careers are built on personal interests; hobbies and things individuals enjoy doing.
2.2.2 Think about your Values
Your values come from your beliefs and principles. Your values can be made up of
• how you were raised
• what you understand as right and wrong for you; and
• what is important to you.
Values influence the decisions that you make throughout your life. So, when you make a career choice it is important to consider whether
the career you want is (a) in line with your values; (b) whether the kind of work involved is the correct thing to do in your view; (c) are the effects of that kind of work important to you? Can you see how your values will influence whether you like or dislike the work that you do? This is also an opportunity to consider qualities of civil servants discussed in Section 5.5. Do your values overlap with qualities required of civil servants?
2.2.3 Know your Personality
Your personality is the part of you that influences what you like or dislike. It is the way in which you make decisions; the way you carry out activities; the way you interact with others; your responses to people or events; your style of interaction. Are you outgoing or reserved; compassionate and gentle, indifferent or cruel; structured or laid-back; confident, shy or nervous? Your personality determines the satisfaction you get from your work and
how successfully you will complete tasks at work.
2.2.4 Assess Your Skills
Think about your strengths, talents, and capabilities. In any field, the skills that will be evaluated are your ability to lead; your ability to cope in the workplace (organisational skills); your ability to relate to others (interpersonal skills and how well you communicate).
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Look through the following skills to see if you may have acquired or demonstrated some of
these through school, church, sport or family activities.
Leadership Skills (What leadership skills do I have?)
• Playing a role in the Learner Representative Council or class monitor or youth group
• Inspiring and motivating others
• Calling others to order when your teacher is not in class
• Forming a youth club
• Finding solutions
Organisational Skills (What skills do I have that are valuable in the work place?)
• Attention to detail
• Completing tasks on time
• Setting targets and goals
• Organising your study, rest, play and work times
• Ability to do many things at once
• Time management
Interpersonal Skills (How do I relate with others or in a group?)
• Relating well with others
• Honouring who you are and not doing things to please others
• Helping others
• Listening
• Managing disagreements and conflicts
• Working effectively in a team
Communication Skills (which communication skills have I developed the most?)
• Applying technology appropriately to communicate
• Interpreting and presenting information
• Writing
• Presenting
• Speaking
• Listening
If there is an overlap or similarities, this could mean that you are suited to a career in the Public Service Sector.
Self-assessment will also help you identify gaps that you may wish to correct. For example,
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if you lack computer skills you may address this by enrolling on a computer literacy course.
Be willing to:
• Make sacrifices and invest in yourself
• Broaden your learning experiences. Every learning experience counts. Do not waste time. Occupy your time with learning and more learning and have fun.
Participate in sporting and extra mural activities.
When your career choices are aligned with your interests, values, personality and skills; you are more likely to be happier and more productive at work
SECTION 3. ROLE OF THE PUBLIC SERVICE SETA (PSETA)
• PSETA’s responsibility is to make sure that there are sufficiently trained people to work in the Public Service Sector. Through this career guide and other initiatives, the PSETA wants to help students, young and unemployed to prepare themselves for careers in the public service.
• PSETA also ensures that training programmes and qualifications, which prepare learners for work in the Public Service, are of good quality and standard according to the guidelines of the South African Qualifications Authority.
• Programmes which the PSETA has approved are Learnerships ranging from NQF Level 2 – 8
• Learners who go through Learnerships spend time in the classroom learning theory and time in government department workplaces learning through practical tasks and experiences.
PSETA web address is www.pseta.gov.za
SECTION 4. WHERE TO PREPARE YOURSELF FOR CAREERS IN THE PUBLIC SERVICE SECTOR
4.1 Academic or Vocational route
• Whether you choose the school academic route, or vocationally oriented FET and PSETA Learnership route, that is perfectly in order. Each route must serve your learning needs and career goals. You will receive quality education, training and preparation for a career in Public Service regardless of the route you take.
• Enrolling for studies at a University or University of Technology is also beneficial. The further you study and improve your skills set, knowledge and competencies, i.e. the more you are qualified not only with theoretical knowledge but with practical skills and good attitude, the better your chances of success and growth in your chosen career.
4.2 Learning in the Workplace
• You may wish to apply for “entry-level” occupations in the Public Service especially if you have studied through an FET College and achieved diploma qualification.
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• For example, occupations such as administration assistant, data-capturer, machine operator, auxiliary social worker or apprentice give you “entry” into the Public Service.
• This means that you start at lower levels of the occupation and then move up the ranks as you learn and improve your skills and knowledge on-the-job.
• If you manage to apply successfully for an entry-level job in the public sector, hang on to it, do well at it and learn as much as possible about it. You will be assisted to draw up a personal development plan (PDP) to enable you to improve yourself through study, mentoring and other methods whilst working.
• It is possible to start a career from an entry-level position, rise to the top ranks if you take charge of your development and remain focused on your career goals. Learning and developing a career in the workplace is a very viable option provided you work hard, invest in your PDP, and make use of all available resources and opportunities to improve yourself.
• You also have an option to study further whilst working. Ultimately, you want to be a specialist in your chosen career. You can only excel if you prepare adequately and work hard to achieve your goals. Studying further will give you a competitive edge, it will build your confidence and take you one-step further along your career path.
4.3 For Unemployed Learners
Yes, going back to school or college is still an option. You may also consider the option of enrolling at an Adult Basic Education Centre.
Another option is to approach one of the national or provincial government departments charged with work in the profession, career field you have an interest in to:
• Enrol in internship or Learnerships programmes that government departments run from time to time
• Work on voluntary basis to gain work experience
Internships, learnerships, entry-level jobs or voluntary work will give you valuable work experience, often required by employers. Doing voluntary work is not a waste
of time, it is an investment towards your career goal
SECTION 5: AN OVERVIEW OF THE SOUTH AFRICAN PUBLIC SERVICE SECTOR AND CAREERS
5.1 THE PUBLIC SERVICE SECTOR
In order to understand what the public service sector covers, you must first know how the government of South Africa is organised.
The government is divided into national, provincial and local government. These three (3) levels of government are interrelated and work closely together.
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National Governs the whole nation and consists of departments like Department of Public Service and Administration and Department of Basic Education. National Parliament and the High Court fall under national government.
Provincial There is a provincial government for each of the 9 provinces in South Africa and with each one taking care of provision of social and basic services like healthcare, schools, social grants, housing and provincial roads
Local Local government mainly operates through municipalities, which work closely with communities taking care of services like provision of water, licences for trading and helping communities to do things for themselves
5.2 What the Public Sector covers
The Public Service Sector covers two levels of government, i.e. national and provincial government. This means that the Public Service Sector covers all departments in the national and provincial governments.
(a) National government departments include:
Table 1: National Government Departments
Arts and Culture Public Administration, Leadership and Management Academy
Civilian Secretariat of Police Public Enterprises
Cooperative Governance Public Service & AdministrationCommunications Public Service Commission Correctional Services Public WorksDefence Rural Development & Land ReformEconomic Development Science & TechnologyEnergy Social Development Environmental Affairs South African Police ServiceGovernment Communication & Information System
South African Revenue Service
Health State Security AgencyHigher Education & Training Sport & Recreation South AfricaHome Affairs Statistics South Africa Human Settlements TourismIndependent Police Investigative Directorate
Trade & Industry
International Relations & Cooperation Traditional AffairsJustice & Constitutional Development TransportLabour Water AffairsMilitary Veterans Women, Children & People with Disabilities National Treasury The Presidency
Refer to Annexure A for website addresses of national government departments
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(b) Provincial Departments include:
Table 2: Examples of Provincial Government Departments
Agriculture & Rural Development Social Development & Special Programmes
Economic Development & Environmental Affairs
Sports, Recreation, Arts & Culture
Education Safety & LiaisonHealth Treasury
Human Settlements Road & Public WorksLocal Government & Traditional Affairs Transport
5.3 Careers in the Public Service Sector
The Public Service Sector has many different types of jobs and it employs the largest number of people in South Africa. The sector therefore offers many interesting career opportunities. There are opportunities to do work in administration in all government departments, serving people in libraries, supervise prisoners, work as civil engineer building new roads or as an immigration officer - the choice is wide. You can target to work in national or provincial government department. The sector needs a variety of skills and qualified people in variety of occupations. Once you have completed your studies, you will stand a good chance of pursuing a career in the Public Service.
In Table 3 below, we introduce you to 4 occupations in the Public Service Sector. We chose these occupations because they are easy to access once you have completed your studies at tertiary and other levels.
Table 3 also shows the rate at which existing employees leave these occupations through promotion. This offers opportunities for new employees. This is termed, “turnover rate”. Furthermore, when posts remain vacant because people with the right skills and qualifications are not available to fill them, this is termed, “vacancy rate”. Vacancies also show that there is opportunity for new people to join the Public Service.
The high turnover and vacancy rates in specific occupations offer opportunity for newly qualified people. What this means for people who are still studying or unemployed like you, is that if you focus your attention on preparing for a career in occupations with high turnover and vacancy rates, chances of getting employed once you complete your studies in the future will be high. You will be more likely to find employment in areas where there is a high turnover and vacancy rates.
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Tab
le 3
: N
atio
nal
Tu
rno
ver
and
Pro
vin
cial
Vac
ancy
Rat
es in
4 s
elec
ted
Occ
up
atio
ns
Turn
ove
r an
d V
acan
cy R
ates
in 4
Pri
ori
ty O
ccu
pat
ion
s R
epo
rted
in 2
012
Occ
up
a-ti
on
Nat
ion
alTu
rn-
ove
r R
ates
Pro
vin
cial
Vac
ancy
Rat
esF
urt
her
Exp
lan
atio
ns
EC
FS
GP
KZ
NLM
PM
PN
CN
WW
C1.
Tur
nove
r ra
te
show
s ho
w
ofte
n pe
ople
em
ploy
ed
in
thes
e oc
cupa
tions
le
ave
thei
r jo
bs
thus
cr
eatin
g op
port
uniti
es
for
new
pe
ople
to r
epla
ce th
em
2. V
acan
cy
rate
s sh
ow
the
leve
l of
un
fille
d po
sitio
ns
in
thes
e oc
cupa
tions
due
to
fact
ors
such
as
the
lack
of s
uita
bly
qual
ified
peo
ple
Th
e h
igh
er
the
turn
ove
r an
d
vaca
ncy
ra
tes
the
hig
her
th
e ch
ance
s o
f g
etti
ng
a
job
in
th
is
occ
up
atio
n i
n t
he
futu
re.
It i
s w
ise
to
con
sid
er
thes
e fi
gu
res
wh
en
you
co
nsi
der
o
ccu
pat
ion
s w
ith
g
reat
er
care
er
op
po
rtu
nit
ies.
F
or
exam
ple
, ai
min
g f
or
a ca
reer
in
IT
an
d t
arg
etin
g G
aute
ng
lo
oks
ver
y p
rom
isin
g. A
lso
aim
ing
fo
r a
care
er
in H
um
an R
eso
urc
es in
No
rth
Wes
t,
Fre
e S
tate
an
d
Kw
aZu
lu-N
atal
p
rovi
nce
s al
so lo
ok
go
od
Adm
in-
istr
ativ
e R
elat
ed
20%
23%
39%
32%
25%
8%38
%51
%24
%
Fin
anci
al
Cle
rks/
C
redi
t Con
-tr
olle
rs
100%
23%
17%
7%2%
10%
20%
32%
40%
Hum
an
Res
ourc
es
Rel
ated
17%
45%
40%
43%
7%18
%20
%68
%33
%
Info
rmat
ion
Tech
nolo
gy
Rel
ated
34%
0%75
%50
%0%
0%10
%56
%38
%
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In the next few pages, we present information that will help you to prepare yourself so that you are able to take advantage of career opportunities available in the Public Service. We show you the different study paths you can follow, subject or programme options for preparation towards each of the selected occupations and the different qualifications you could aim for. We also give you brief descriptions of tasks that are performed in various occupations. Depending on the level of your qualification and other additional qualities, you may be appointed in any of the positions listed towards the bottom of each table.
This information will assist you to prepare yourself better. You will be able to choose your subjects, programme of study, institution of learning and qualification to achieve, with some knowledge of a profession or occupation you want to get into. You will be choosing wisely and it is the right thing to do!
Remember that you must plan and prepare for a career and think about the long-term opportunities whilst you are still studying!
This information will help you do just that!
Table 4: Learning Pathways and qualifications for Administrative Related Occupation
Relevant Subject Choice at School/Further Education & Training (FET) College
School FETEnglish & Commercial Subjects at Grade 12
Grade 9 with English & Commercial subjects to enrol in:-Office Administration, National Certificate Vocational (NCV) Level 2 – 4;or-Management, National Certificate Vocational (NCV) Level 2 – 4
Learning Pathways & Study Options to enter Occupation
Administration Qualifications Further & Higher Education InstitutionsOffice Administration N4 – N6 Management N4 –N6
FET College
National Diploma (NDip) Office Administration/ManagementBachelor of Arts (BA) Office AdministrationBachelor of Commerce (BCom) General
University
B Tech Administration/Management Services/Management Operations
University of Technology
Career Path after Entry into Public Service
You may start as an Administrative Assistant and as you learn more skills and gain work experience it is possible to progress to Office Manager or Project Manager positions
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Type of Work at Entry level
Administrative Assistants perform administrative duties ranging from general office tasks to acting as special assistants in particular departments. They usually use computers to do record keeping, prepare invoices, reports, memoranda and to draft correspondence, handle basic bookkeeping duties such as accounts payable and receivable and the reconciliation of accounts. They operate office equipment such as fax machines and photocopiers
Office Managers carry out a range of functions such as management of records, budgets, work activities and human resources, to ensure that the administration in a department, programme or section runs smoothly. These functions can be performed at various levels ranging from junior through to upper management.
Table 5: Learning Pathways and Qualifications for Financial Clerks/Credit Controllers Occupation
Relevant Subject Choice at School/Further Education & Training (FET) College School FET
Grade 12, Mathematics and Accounting Grade 9, Mathematics and Accounting to enrol in:Finance, Economics, Accounting, National Certificate Vocational (NCV) Levels 2 – 4
Learning Pathways & Study Options to enter occupationFinance Qualifications Further & Higher Education Institutions
Financial Management N4 – N6 FET CollegeNational Diploma (NDip) AccountingBachelor of Computer (BCompt) AccountingNational Diploma (NDiP) FinanceBachelor of Commerce (BCom) FinanceNational Diploma (NDip) Credit Management
University
National Diploma (NDip) Accounting Bachelor of Technology (B Tech) Financial Services
University of Technology
Career Path after Entry into Public ServiceYou may start as a Financial/Accounts Clerk and work your way up to Financial Manager or Credit Manager positions
Type of Work at Entry levelA Financial or Accounts Clerk maintains and reconciles records of financial transactions such as sales, wages, and petty cash and prepares regular statements showing receipts, payments and balances of accounts. With the help of computers a Financial Clerk prepares electronic budget documents and other routine financial records
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Table 6: Learning Pathways and Qualifications for Human Resource Related Occupations
Relevant Subject Choice at School/Further Education & Training (FET) College
School FETGrade 12, Mathematics, English and Social Sciences
Grade 9 with English, Mathematics to enrol in:-Office Administration, National Certificate (Vocational) (NCV) Level 2 – 4, or-Management, National Certificate (NCV) Level 2 – 4
Learning Pathways & Study Options to enter occupation
Human Resources Management Qualifications
Further & Higher Education Institutions
FET CollegeNational Diploma (NDip) Human Resource ManagementBachelor of Administration (BA) and Human Resource ManagementBachelor of Commerce (BCom) Human Resource Management
University
National Diploma Human Resource ManagementBachelor of Technology (BTech) Human Resource Management
University of Technology
Career Path after Entry into Public Service
You may join the Public Service as Human Resource Practitioner or Human Resources Officer after gaining work experience and developing more skills, move on to qualify as a Human Resource Manager or Training Manager
Type of Work at Entry level
Human Resource Practitioner/Officer assists mainly with administration services, e.g. record keeping, recruitment, employment, training, information on Public Service policies and procedures, advice to employees on work matters and career development and the implementation of personnel changes in human resource divisions of government departments.
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Table 7: Learning Pathways and Qualifications for Information Technology Related Occupations
Relevant Subject Choice at School/Further Education & Training (FET) College School FET
Grade 12, Mathematics, Information Technology
Grade 9, Mathematics to enrol in:Information Technology & Computer Studies, National Certificate Vocational (NCV) Level 2 – 4
Learning Pathways & Study Options to enter occupation
Information Technology Qualifications Further & Higher Education InstitutionsNational Diploma (NDip) Information Technology & Computer Science
FET College
National Diploma (NDip) Information technologyBachelor of Commerce (BCom) Informatics/Information Technology/ Information Systems
University
National Diploma (NDip) Information TechnologyBachelor of Technology (BTech) Information Technology
University of Technology
Career Path after Entry into Public ServiceYou may start off as Data Capturer at the beginning of your career and with more skills and work experience move on to become Information Technology Manager or Computer Programmer
Type of Work at Entry levelWork at entry level in this occupation involves testing computer programmes and software applications, writing computer programmes, installing network cables, Capturing and processing computer, researching, documenting and developing computer user requirements
Table 8: Learning Pathways and Qualifications for Custom Inspector Occupations
Relevant Subject Choice at School/Further Education & Training (FET) College School FET
Grade 12, Business Studies Grade 9, to enrol in:National Certificate Vocational, Safety in Society (NCV) Levels 2 – 4
Learning Pathways & Study Options to enter occupationCustoms Related Qualification Further & Higher Education & Training
InstitutionNational Certificate Inspection & Enforcement Services NQF Level 5
PSETA Accredited Training Provider/s
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Career Path after Entry into Public Service
You may start your career as Custom Inspector and with more skills, work experience and further studies you may progress to become a supervisor or senior manager
Type of Work at Entry levelCustoms officials work according to customs and related laws mainly at major airports, seaports, or border posts of South Africa. They check passengers, e.g. Tourists ad crew and collect payment at entry and exit points. They check luggage and other cargo of ships and aircraft to prevent the illegal entry of prohibited, or goods that must be paid for. Customs officers usually work as part of a team or under general supervision
Table 9: Learning Pathways and Qualifications for Foreign Affairs Officer Occupations
Relevant Subject Choice at School/Further Education & Training (FET) College School FET
Grade 12, Business Studies Grade 9, Computer Application Technology to enrol in:NCV Finance, Economics & Accounting NCV Level 2 – 4
Learning Pathways & Study Options to enter occupationInternational Relations Qualification/s Further & Higher Education & Training
InstitutionNational Certificate Foreign Economic Representation Level 6 National Diploma (NDip)Diplomacy Level 7
PSETA Accredited Training Provider
Bachelor of Arts (BA) International Studies University
National Diploma (NDip) International CommunicationBachelor of Technology (B Tech) International Communication
University of Technology
Career Path after Entry into Public ServiceAt entry you may be appointed as Foreign Affairs Officer or Diplomatic Officer and as you gain more work experience and skills you may end up as a senior Diplomat
Type of Work at Entry levelForeign Affairs and Trade Officers work on South Africa’s foreign policy and trade inter-ests. Officers work for the Department of International Relations and Co-operation at the department’s offices in Pretoria and Cape Town or act on behalf of the South African government in countries where they are stationed. They work in the best interest of South Africa and communicate messages from South Africa.
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5.4 Why choose a career in the Public Service Sector
There are many benefits for choosing a career in the Public Service Sector.
• It is a chance for you to serve your community and your country. It is an opportunity for you to be a civil servant. A civil servant is a person who works in the Public Service Sector
• You can progress from one department to another learning new things and developing your skills and knowledge
• You will receive further training to develop you into a qualified and experienced civil servant
• You get benefits like subsidised medical insurance, housing and pension
• You will get a good pay in the Public Service Sector depending on your qualification, skills and experience
5.5 What does it mean to be a civil servant?
Do you know what a civil servant is? What do you think South Africans and our communities expect from civil servants? What kind of people do you think make good civil servants?
Civil servants are people employed in the Public Service Sector. Once you complete your studies and follow a career that takes you into Public Service, you will become a Civil Servant. Our communities expect and deserve to be served by people with the following qualities:
• Integrity
• Commitment
• Respect and concern for others and the environment
• Eagerness to serve
• Honesty
• Willingness to learn further
If you believe that these qualities are important, then a career in the Public Service may be the right choice for you!
A CAREER IN THE PUBLIC SERVICE SECTOR GIVES YOU AN OPPORTUNITY TO FOLLOW YOUR DREAMS OF SERVING YOUR COMMUNITY AND DOING THE
WORK YOU ENJOY!
SECTION 6: FINANCING YOUR EDUCATION & TRAINING
There are various options to finance your studies:
Option 1: Your family could pay your fees
Option 2: The National Financial Assistance Aid Scheme (NSFAS) offers study loans or
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bursaries. Find out more about this option from the NSFAS website, www.nsfas.org.za Alternatively contact your local education or training institution to inquire about NSFAS and other sources of bursaries.
Option 3: The PSETA, other SETAs, government departments offer funded internships and Learnerships. Find out more about the PSETA on www.pseta.gov.za In addition look out for advertisements in various national newspapers from time to time regarding internships and Learnerships.
Option 4: Private companies, Trusts and Foundations also offer bursaries. Use your local library or the internet to investigate available funding opportunities.
Option 5:Universities also have bursaries schemes. A list of Universities is attached for your reference in Annexure C
Make an effort and take advantage of resources that can propel you forward on your way to a successful, enjoyable and fulfilling career in the Public Service.
REFERENCE LIST
• Blay, Zandile. August 2012. Africa Style Daily. Website: http://africastyledaily.com/2012/08/asd-countsdown-africans-who-dominated-the-olympics/. Accessed on 16 August 2012.
• Careerwise. Date Unknown. Website: http://www.careerwise.co.za/index.php?pg=table_nsf_seta_0 Accessed 21 August 2012
• cjmusicnentertainmentineverything. October 14, 2010. Cjmusicxx’s Blog - Keeping people informed about what excites us all... Entertainment Website: cjmusicxx.wordpress.com Accessed: 16 August 2012.
• Gauteng City Region Academy: The ABC of the World of Work; Undated
• Government communications GCIS. 2011. South African Government Information: About Government, National Departments Website: www.info.gov.za/aboutgovt/dept.htm Accessed: 16 August 2012.
• Howard Community College. 2010. Website: http://www.howardcc.edu/students/counseling_career_services_and_job_assistance/careerplanning/careerplanningonline/careerplanningcycle.pdf Little Patuxent Parkway, Columbia, Maryland. Assessed: 21 August 2012
• Kubu, Evangeline. 2010.Career services at Princeton University – Career Planning Guide 2010.Princeton University Press. Accessed: 16 August 2012
• Scarce Skills in the Public Services Sector, A Career guide for People Already Employed in the Public Services Sector, February 2012
• http://www.pseta.gov.za; Accessed: 21 August 2012
• Unknown Author. Unknown date. Website: http://www.thomsonedu.com/bcomm/book_content/0324375530_lehman/online_career_center/11%20Career%20Planning%20Guide.html Accessed: 16 August 2012
• DHET. Universities Contact Details. 2012. Website: http://www.dhet.gov.za/EducationInstitutions/Universities/ Accessed: 07 August 2012http://www.dhet.gov.za/EducationInstitutions/FetColleges/tabid/174/Default.aspx/FetColleges/tabid/174/Default.aspx Accessed: 7 September 2012
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ANNEXURE A
NATIONAL GOVERNMENT DEPARTMENT WEBSITES
Agriculture, Forestry & Fisheries www.daff.gov.za
Arts & Culture www.dac.gov.za
Basic Education www.education.gov.za
Civilian Secretariat of Police www.policesecretariat.gov.za
Cooperative Governance www.cogta.gov.za
Communications www.doc.gov.za
Correctional Services www.dcs.gov.za
Defence www.dod.mil.za
Economic Development www.economic.gov.za
Energy www.energy.gov.za
Environmental Affairs www.environment.gov.za
Government Communication & Information System
www.gcis.gov.za
Health www.doh.gov.za
Higher Education & Training www.dhet.gov.za
Home Affairs www.home-affairs.gov.za
Human Settlements www.dhs.gov.za
Independent Police Investigative Directorate www.ipid.gov.za
International Relations & Cooperation www.dirco.gov.za
Justice & Constitutional Development www.doj.gov.za
Labour www.labour.gov.za
Military Veterans www.militaryveterans.co.za
National Treasury www.treasury.gov.za
Mineral Resources www.dmr.gov.za
Public, Administration, Leadership and Management Academy
www.palama.gov.za
Public Enterprises www.dpe.gov.za
Public Service & Administration www.dpsa.gov.za
Public Service Commission www.psc.gov.za
Public Works www.publicworks.gov.za
Rural Development & Land Reform www.dla.gov.za
Science & Technology www.dst.gov.za
Social Development www.dsd.gov.za
South African Police Service www.saps.org.za
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South African Revenue Service www.sars.gov.za
State Security Agency www.nia.gov.za
Sport & Recreation South Africa www.srsa.gov.za
Statistics South Africa www.statssa.gov.za
Tourism www.tourism.gov.za
Trade & Industry www.thedti.gov.za
Traditional Affairs www.dta.gov.za
Transport www.transport.gov.za
Water Affairs www.dwaf.gov.za
Women, Children & People with Disabilities www.wcpd.gov.za
The Presidency www.thepresidency.gov.za
ANNEXURE B
FET COLLEGES CONTACT DETAILS
Province College Name Postal Address
Physical Address
Tel. no. Fax no.
Eastern Cape
Buffalo City FET College
Private Bag 9016 East London 5200
Cnr Lukin Road & King Street Cnr Selborne EastLondon 5201
043 704 9218
043 743 4254
East Cape Midlands FET College
Private Bag X35 Uitenhage 6230
Cnr Cuyler & Durban Street Uitengage 6229
041 995 2000
041 995 2008
Ikhala FET College
Private Bag X7110 Queenstown 5320
Robinson c/n Zeiler Street Queenstown 5320
047 873 8843
086 519 2489 086 613 0118 047 873 8844
Ingwe FET College
PO Box 92491 Mount Frere 5090
Cancele Road Mount Frere 5090
039 255 1204/ 1415/ 1417
039 255 0347
King Hintsa FET College
Private Bag X3018 Butterworth 4960
Factory No 1234 Acrytex Building Centane Road Butterworth
047 401 6400
047 492 2398
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King Sabata Dalindyebo FET College
Private Bag X5011 Mthatha 5099
Engcobo Road c/n Cicira, Umtata
047 505 1001/2
047 536 0932
Lovedale FET College
PO Box 2156 King Williams Town 5600
Amatola Row, King Williams Town 5600
043 642 1331
043 642 1388
Port Elizabeth FET College
Private Bag X6040, Port Elizabeth 6000
139 Russell Road Central Port Elizabeth
(041) 585-7771 (041) 582-2281
Free State
Flavius Mareka
Private Bag X2009 Sasolburg 1947
Cnr Hertzog Road and Fraser Street Sasolburg 1947
016 976 0815/0829
016 976 3485
Goldfields FET College
Private Bag X95 Welkom 9460
36 Buren Street Flamingo Park Welkom 9460
057 910 6000
057 392 1082
Maluti FET College
Private Bag X870 Witsieshoek 9870
Mampoi Street Phuthaditjhaba Qwaqwa 9866
058 713 6100
058 713 6492
Motheo FET College
Private Bag X20509 Bloemfontein 9300
73 Douglas Street Bloemfontein 9301
051 406 9330/1
051 406 0340
Gauteng Central JHB Private Bag X70500 Houghton 2041
5 Ubla Road Parktown 2041
011 484 1388/351 6000
011 642 7358
Ekurhuleni East FET College
Private Bag X52 Springs 1560
Sam Ngema Road Kwa-Thema Springs 1560
011 736 4400/ 730 6600
011 736 / 1489/ 9909
Ekurhuleni West College
Private Bag X1030 Germiston 1400
Driehoek and Sol Road, Germiston 1400
086 139 2111 011 323 1601
Sedibeng FET College
Private Bag X020 Vereeniging 1930
37 Voortrekker Street, Vereeniging 1930
016 422 6645
016 422 6930/ 6646
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South West FET College
P/Bag X33 Tshiawelo 1718
Koma c/n Molele Road, Molapo Section, Soweto
011 527 8300
011 984 1262
Tshwane North FET College
PO Box 26193 Arcadia 0007
Cnr Potgieter & Pretorius Street Pretoria 0001
012 401 1941 /1600
012 323 6863
Tshwane South FET College
Private Bag X1018 Lyttelton 0140
85 Schoeman Street, Pretoria, 0001
012 401 5021
012 401 5011
086 660 9313
Western College FET
Private Bag X17 Randfontein 1760
42 Johnstone Street, Hectorton, Randfontein 1760
011 692 4004
(011) 692 3404
KwaZulu -Natal
Coastal FET College (Mobeni)
P O Box 1795 Amanzimtoti 4125
No 50051 Old Main Road, Kwa-Makhutha 4125
031 905 7200
031 905 1399
Elangeni FET College
Private Bag X9032 Pinetown 3600
15 Portsmouth Road Pinetown 3610
031 716 6700
031 716 6777
Esayidi FET College
Private Bag X713 Port-Shepstone 4240
3 Shooters Hill Lot 462, Nelson Mandela Drive, Port-Shepstone 4249
039 318 1433
039 684 0280
Majuba FET College
Private Bag X6602 Newcastle 2940
83 Allen Street Newcastle 2940
034 326 4888
034 326 4889/ 4855
Mnambithi FET College
Private Bag X9903 Ladysmith 3370
77 Murchison Street, Ladysmith 3370
036 637 4790
036 631 4146
Mthashana FET College
PO Box 9424 Vryheid 3100
266 South Street Vryheid
034 981 5337
034 980
1012
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Thekwini FET College
Private Bag X06 Dormerton 4015
262 Daintree Avenue, Asherville 4091
031 250 8400 /8248/8256
031 250 8414
Umfolozi FET College
Private Bag X5023 Richards Bay 3900
Cnr Via Richardia & Naboomnek Richards Bay 3900
035 902 9503
035 789 2585
Umgungu-ndlovu FET College
Private Bag X9060 Pietermaritz-burg 3200
44 Burger Street Pietermaritzburg 3200
033 341 2101
033 345 9893/ 9827
Limpopo Capricorn FET College
Private Bag X9674 Polokwane 0700
16 Market Street Polokwane 0700
015 297 8367/ 8389
015 297 5448/287 0439
Lephalale FET College
Private Bag X210 Lephalale 0555
Cnr Nelson Mandela & Ngwako Ramatlhodi Street Onverwacht 0557
014 763 2252/1014
014 763 2253
Letaba FET College
Private Bag X4017 Tzaneen 0850
No 1 Claude Wheatley Street Tzaneen 0850
015 307 5440
015 307 2215
015 307 2218
Mopani South East FET College
Private Bag X1024 Phalaborwa 1390
Cnr Combretum & Haarlem Streets Phalaborwa 1390
015 781 5721/5
015 781 5346
Sekhu-khune FET College
Private Bag X8660 Groblersdal 0470
Stand No 676 Motetema 0473
013 269 0278
013 269 0450
086 620 9839
Vhembe FET College
Private Bag X2136 Sibasa 0970
203 Sibasa, Unit A 0970
015 963 3156 015 963 3100
086 546 3217
Waterberg FET College
Postnet Suit #59 Private Bag X2449 Mokopane 0600
36 Hooge Street Mokopane 0600
015 491 8581 /8602
015 491 8579
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Mpumala-nga Ehlanzeni FET College
Private Bag X11297 Nelspruit 1200
29 Bell Street Ehlanzeni FET College Central Office Nelspruit 1200
013 752 7105
Gert Sibande FET College
P.O Box 3475 Standerton 2430
18A Beyers Naude Drive Standerton 2429
017 712 9040 / 1458/ 1459
Nkangala FET College
PO Box 2282 Witbank 1035
Cnr Haig & Northey Street Witbank 1035
013 690 1430 /3824
Northern Cape Northern Cape Rural FET College
P.O Box 1834 Upington 8800
Steve Naude Street Upington
054 331 3836
Northern Cape Urban FET College
Private Bag X5031 Kimberley 8300
Central Office 37 Long Street Kimberly 8301
(053) 839 2000 /2061
North West Orbit FET College
Private Bag X82096 Rustenburg 0300
Cnr Bosch and Fatima Bhayat Street Rustenburg 0300
014 592 8461 /2/8814
Taletso FET College
Private Bag X128 Mmabatho 2735
Kgora Building Dr Albert Luthuli Drive, Next to SABC Mmabatho 2735
018 384 2346 /7/9
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Vuselela FET College
PO Box 10107 Klerksdorp 2570
133 OR Tambo Street Klerksdorp 2571
018 4067800
Western Cape Boland FET College
Private Bag X5068, Stellenbosch 7599
85 Bird Street Stellenbosch 7600
021 886 7111/2
College of Cape Town FET College
P.O Box 1054 CAPE TOWN 8000
334 Albert Road Salt River Cape Town 7925
021 404 6700/8
False Bay FET College
Private Bag X25 Tokai 7966
False Bay College Westlake Drive Westlake
021 701 1340
Northlink FET College
Private Bag X1 Panorama 7506
De Tijger Office Park Unit 1 Haneslow Street Parow 7500
021 970 9001 /2/3
South Cape FET College
P O Box 10400 George 6530
Tommy Joubert Building (South) Cnr Courtenay & Cradock Streets George 6529
044 884 0359
West Coast FET College
P.O Box 935 Malmesbury 7299
Clicks Building 2nd Floor 48 Voortrekker Road Malmesbury 7300
022 482 1143 /79 /95
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ANNEXURE C
UNIVERSITIES CONTACT DETAILS
University of Cape Town Tel: 021 650 2105/6 Fax: 021 650 5100
www.uct.ac.za
University of Fort Hare Tel: 040 653 2312 Fax: 040 653 1338
www.ufh.ac.za
University of the Free State
Tel: 051 401 2114 Fax: 051 401 3669
www.ufs.ac.za
University of Johannesburg
Tel: 011 489 3000 Fax: 011 489 2260
www.uj.ac.za
University of KwaZulu-Natal
Tel: 031 260 2227 Fax: 031 262 2192
www.ukzn.ac.za
University of Limpopo Tel: 015 268 2140 Fax: 015 267 0142
www.ul.ac.za
Nelson Mandela Metropolitan University
Tel: 041 504 2075 Fax: 041 504 9211
www.nmmu.ac.za
North West University Tel: 018 299 2601 Fax: 018 299 2603
www.nwu.ac.za
University of Pretoria Tel: 012 420 4111 Fax: 012 420 4555
www.up.ac.za
Rhodes University Tel: 046 603 8148 Fax: 046 622 8444
www.ru.ac.za
University of South Africa Tel: 012 429 3111 Fax: 012 429 2565
www.unisa.ac.za
University of Stellenbosch Tel: 021 808 4654/2721
Fax: 021 808 3714
www.sun.ac.za
Walter Sisulu University for Technology
Tel: 047 502 2200 Fax: 047 502 2970
www.wsu.ac.za
University of Venda Tel: 015 962 8000 Fax: 015 962 4742
www.univen.ac.za
University of the Western Cape
Tel: 021 959 2911 Fax: 021 959 2973
www.uwc.ac.za
University of the Witwatersrand
Tel: 011 7171102/2050 Fax: 011 339 8215
www.wits.ac.za
University of Zululand Tel: 035 902 6624 Fax: 035 902 6601
www.uzulu.ac.za
Cape Peninsula University of Technology
Tel: 021 460 3911 Fax: 021 460 3700
www.cput.ac.za
Central University of Technology
Tel: 051 507 3911 Fax: 051 507 3310
www.cut.ac.za
Durban University of Technology
Tel: 031 373 2411 Fax: 031 373 2011
www.dut.ac.za
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Mangosuthu University of Technology
Tel: 031 907 7111 Fax: 031 906 5470
www.mut.ac.za
Tshwane University of Technology
Tel: 012 382 5911 Fax: 012 382 5422
www.tut.ac.za
Vaal University of Technology
Tel: 016 950 9214/5 Fax: 016 950 9800
www.vut.ac.za
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Notes
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Notes