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Format for the CF

Course Duration 6 months / Duration of each Class 90 Minutes***.

Language Backup

Month1

Day 1Orion Calltech - Introduction, History, Mission, Co. Segments, R&D,Consultancy, School, Ties, Methodology, Our Centers, Contact us,Calibration.

Day 2Personal Introduction, Passage Reading - Activity Sheet (FourFriends), Vocabulary.

Day 3Sentences, Kinds of Sentences, Describe me in 1 min., Vocabulary,Practice PI.

Day 4Noun, Kinds of Noun, Passage Reading - Activity Sheet (Faith inGod), Vocabulary.

Day 5 Noun (Number), Practice PI, Exercise on Noun, Vocabulary.

Day 6Noun (Gender), Gerund, Describe me in 1 min., Passage Reading -Activity Sheet (The Woodman).

Day 7 Pronoun, Describe me in 1 min., Vocabulary, Picture Crossword.

Day 8Passage Reading - Activity Sheet (The Chibchas), Kinds of Pronoun& how to recognize them, Exercise on Pronoun, Describe me in 1min.

Day 9 Exercise on Pronoun, Vocabulary, Adjectives, Describe me in 1 min.

Day10

Passage Reading - Activity Sheet (The Sleeping Warrior), Kinds ofAdjectives & how to recognize them, Exercise on Adjectives,Describe me in 1 min.

Day11

Practice PI, Vocabulary, Describe the Options, Comparisons ofAdjectives, Formation of Adjectives, Irregular Comparison, PictureCrosswords.

Day12

Listening Skill & Classroom Activity - Sound recording fromNewspaper & discussing the headline of that day**, Direction test,Describe the person sitting beside you.

Day13

Verb, Kinds of Verb, Transitive and Intransitive Verb, Exercise onVerb, Storytelling (The Thirsty Crow).

Day14Finite and Infinite Verb, Exercise on Verb, Conversation - Invitation,Meeting, Sharing Information, **.

Day15

Calibration by the Faculty.

Day16

Story telling (The Fox and the Grapes), Vocabulary, Revision andtest on Verbs.

Day17

Regular and Irregular Verbs, Revision and test on Verbs, EasyExtempore (Eg: Festivals, Cricket, etc.), Picture Crossword, **.

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Day18

Adverb, Kinds of Adverb, Exercise on Adverbs, Vocabulary,Autobiography telling (Autobiography of a Cricket Player).

Day19

Interrogative and Relative Adverbs, Exercise on Adverbs, EasyExtempore (Eg: Joker, Fast Food, etc.), Exercise on Listening skillson Dialogues.

Day20

Autobiography telling (Autobiography of a Coin), Vocabulary,Advance Extempore (Eg: My Country, My School life, etc.), Exerciseon Listening skills on Dialogues.

Day21

Easy Extempore (Eg: Chocolate, Soldier, Train, Radio, etc.),Listening Skills (Play CDs from Chill Zone), Revision and Test onAdjectives.

Day22

Vocabulary, Advance Extempore (Eg: My Favorite Movie, LoadShedding, etc.), Listening skills (Practice from Activator).

Day23

Vocabulary, Personal Interviews, Picture Crosswords.

Day

24

Revision on Noun, Pronoun, Verb, Adjectives, Adverb. AdvanceExtempore (Eg: My City, Book Fair, My First day in School/Collegeetc.), Listening skills (Practice from Activator).

Day25

Evaluation.

Month2

Day 1 PI Practice, Newspaper Reading, Auxiliary, Vocabulary.

Day 2Pronunciation Drill, Newspaper Reading, Auxiliary (be, have),Vocabulary, Extempore (Proverbs).

Day 3Modals, Functions of Modals, PI Practice, Vocabulary, Auxiliary,Story Development.

Day 4

Pronunciation Drill, Newspaper Reading, Vocabulary, Tongue

Twisters, Extempore (Proverbs).

Day 5Function of Auxiliary, Exercise on Modals, Mock Interviews,Vocabulary, Story Development.

Day 6Newspaper Reading, Vocabulary, Extempore (Proverbs),Pronunciation Drill, Tongue Twisters.

Day 7Tense, Kind of Tense. Simple past, simple present tense. PracticePI, Vocabulary, Tongue Twisters.

Day 8Newspaper Reading, Vocabulary, Extempore (Proverbs),Pronunciation Drill, Story Development.

Day 9Simple future tense, Exercise on Tense, Tongue Twisters,

Calibration.Day10

Newspaper Reading, Vocabulary, Pronunciation Drill, Role Play.

Day11

Present Continuous and Past Continuous Tense, Vocabulary, RolePlay.

Day12

Practice PI, Newspaper Reading, Vocabulary, Pronunciation Drill,Tongue Twisters.

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Day13

Future Continuous Tense, Exercise on Tense, Vocabulary, Role Play.

Day14

Conversation (daily routine), Newspaper Reading, Vocabulary,Pronunciation Drill, Tongue Twisters.

Day

15 Present Perfect Tense, Exercise on Tense, Vocabulary, Role Play.Day16

Newspaper Reading, Vocabulary, Pronunciation Drill, TongueTwisters, Story Development.

Day17

Past Perfect and Future Perfect Tense, Exercise on Tense,Vocabulary, Practice PI.

Day18

Newspaper Reading, Vocabulary, Practice PI. Calibration by theFaculty.

Day19

Present Perfect Continuous, Exercise on Tense, Vocabulary, RolePlay.

Day

20Practice PI, Interview Skills, Knowing BPO/CC, Vocabulary.

Day21

Past Perfect Continuous and Future Perfect Continuous tense,Exercise on Tense, Vocabulary, Practice PI, Role Play.

Day22

Exercise on Tense, Preposition, Kinds of Preposition, Rules ofPreposition Usage, Vocabulary, More about BPO/CC.

Day23

Interview Skills, Rules of Preposition Usage, Vocabulary,Pronunciation Drill, Tongue Twisters.

Day24

More about BPO/CC, Vocabulary, Exercise on Prepositions.

Day

25

Evaluation. Formation of HPB.

Month3

Day 1 Vocabulary, Group Discussion, Appropriate Prepositions.

Day 2Newspaper Reading, Pronunciation Drill, Body Language, AdvanceExtempore (Eg: Dowry System, Population Explosion, etc.).

Day 3 Vocabulary, GD, Appropriate Prepositions.

Day 4Advance Extempore with Voice Recording (Eg: Healthy Diet,Globalization, etc.), Tongue Twisters, Vocabulary, **.

Day 5Conjunction, Kinds of Conjunction, Coordinating Conjunction,Exercise on Conjunction, Vocabulary, GD.

Day 6Advance Extempore with Voice Recording (Eg: Global Warming,Poverty Alleviation, etc.), Mock Interviews, Tips on Body Language,Vocabulary.

Day 7Classification of Subordinating Conjunction, Correlatives, Exerciseon Conjunction, GD, Tips on Body Language, Vocabulary.

Day 8 Vocabulary, Pronunciation Drill, Call Simulation, AdvanceExtempore with Voice Recording (Eg: Women Liberation, Indian

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Cinema, etc.).

Day 9 Calibration by the Faculty.

Day

10 Vocabulary, Voice Change, Debate.Day11

Vocabulary, Pronunciation Drill, Call Simulation, GD.

Day12

More Exercise on Voice Change, PI practice, Vocabulary, MockInterview.

Day13

Intonation (Accelerator), Vocabulary, Debate, Advance Extemporewith Voice Recording (Eg: Urbanization, Brain Drain, etc.).

Day14

Use of Passive Voice, Changing the Voice of Verb, Vocabulary,Debate.

Day

15

Intonation (Accelerator), Vocabulary, Pronunciation Drill, Advance

Extempore with Voice Recording (Eg: Punctuality, Problem of Sum,etc.).

Day16

Exercise in Active and Passive Voice, Vocabulary, Interview Skills.

Day17

Inflection, Vocabulary, Imaginative Topics, Pronunciation Drill.

Day18

Calibration by the Faculty.

Day19

Vocabulary, Imaginative Topics, Advance Extempore with VoiceRecording (Eg: Discipline, Internet, etc.), Exercise on Tense.

Day20

Accent Neutralization, Vocabulary, Advance Extempore with VoiceRecording (Eg: Future of English in India, National Integration, etc.).

Day21

Pronunciation Drill, Debate, Interview Skills.

Day22

Accent Neutralization (Jaw Exercise), Vocabulary, Mock Interview,Advance Extempore with Voice Recording (Eg: Outsourcing, WildLife Conservation, etc.).

Day23

Interview Skills, Accent Neutralization (Alphabet Pronunciation),Newspaper Reading and Voice Recording.

Day24

GD, Tips on good GD, Small talk, Newspaper Reading and VoiceRecording.

Day25

Evaluation.

Month

Day 1 More tips on good GD, Words often Misused, Vocabulary.

Day 2 Pronunciation Drill, Accent Neutralization (Alphabet Pronunciation),Voice Recording (Routine), Vocabulary.

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Day 3 Discussion Etiquette, GD, Words often Misused, Vocabulary.

Day 4Accent Neutralization (American Sounds), Vocabulary, VoiceRecording (Festivals).

Day 5

More tips on good GD, Words often Misused, Vocabulary, Errors in

Noun.

Day 6Accent Neutralization (American Sounds), Vocabulary, VoiceRecording (My Hobbies).

Day 7More tips on good GD, Improving Communication Skills,Vocabulary, Errors in Noun, and Errors in Pronoun.

Day 8Accent Neutralization (Syllable Stress), Vocabulary, News paperreading with voice recording.

Day 9Leadership & Coordinating Skills, Vocabulary, GD, Errors inPronoun.

Day

10Calibration by the Faculty.

Day11

Accent Neutralization (Word Stress), Vocabulary, News paperreading with voice recording.

Day12

Vocabulary, GD, Errors in Adjectives.

Day13

Accent Neutralization (Word Stress), Vocabulary, Voice Recording(My Ambition).

Day14

Vocabulary, GD, Errors in Verbs.

Day

15

Accent Neutralization (Word Stress), Vocabulary, Voice Recording

(My Favorites).Day16

Vocabulary, GD, Errors in Verbs.

Day17

Vocabulary, The rules of Selling, Voice Recording.

Day18

Vocabulary, Errors in Prepositions, HR Questions.

Day19

Vocabulary, The rules of Selling, Voice Recording.

Day20

Calibration by the Faculty.

Day21

Tense that Confuse, HR Questions, Vocabulary.

Day22

Vocabulary, Telemarketing, Voice Recording.

Day23

Vocabulary, Tense that Confuse, HR Questions.

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Day24

Vocabulary, Telemarketing, Voice Recording.

Day25

Evaluation.

Voice & Accent

Day 1BPO, ITES, outsourcing vs. off shoring. Offshore, near shore &onshore outsourcing

Day 2Why outsourcing? Countries with BPOs, More about BPOs, BPO vs.Call Centers.

Day 3 Customer Management & Relationships.

Day 4 Communication with customers

Day 5 Active reading and listening

Day 6 Managing difficult customers

Day 7 Revenue generation, cross-selling skills, interaction and wrap-up

Day 8 CRM software

Day 9 Speech sounds, voiced & unvoiced consonants

Day 10 P, B, T, D, K, G

Day 11 S, SH, Z, ZH

Day 12 V, W, TH

Day 13 Accent neutralization, tongue twisters

Day 14 Jaw/Mouth exercises.

Day 15 Free speech and extempore.

Day 16 Syllable, word & sentence stress.

Day 17 Voice modulation and intonation.

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Day 18 Accent training, Voice recording.

Day 19 Accent training, Voice recording.

Day 20 Cultural awareness - United States of America.

Day 21 Cultural awareness - United States of America.

Day 22 HR fundamentals.

Day 23 Interview skills, Voice recording.

Day 24 Interview skills, Voice recording.

Day 25 Mock session, Voice recording.

*** Division (duration) of topics during a Class

I Trainers Talking Time 20 Minutes

II Students Talking Time 60 Minutes

III Motivational Session 10 Minutes