formato auditoría onac.doc
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USER MANUAL
Objectives
This evaluation scheme is based on both ISO 17 0! Standa"d and on Re#ion
The aim is to measu"e di''e"ences bet)een "eal *"actices and "e+ui"ements(
It has also been develo*ed to hel* evaluation and identi', im*"ovement actions
This evaluation scheme can be used as a '"ame 'o" an inte"nal o" e-te"nal audi
/ac#"ound
This tools is use'ul 'o" eve", NMS met"olo#, labo"ato", and es*eciall, 'o" Re
Use"s must have basic no)led#e o' +ualit, mana#ement and met"olo#,(
Ove"vie)
In a #ene"al mane". buttons o" d,namic use" manual allo) use"s to #o di"ectl, i
Evaluation Scheme
This )o"sheet includes all evaluation items comin# '"om ISO 17 0! and '"om
It contains th"ee main *a"ts 'o" the evaluation(
2i"stl,. $ha*te" 3 and ! %Mana#ement and Technical Re+ui"ements& '"om ISO 1
It is *ossible to 'ill onl, one *a"t and #o to "esults( 4hen ,ou 'ill $ha*te" 3 and5
I' ,ou a"e acc"edited. ,ou ma, 'ill onl, the RI$6s *a"t(
2o" each +uestion. the evaluation is done as 'ollo)s
8 No nothin#
8 Rathe" No 'o" e-am*le d"a't. unde" elabo"ation(((
8 Rathe" 9es )"itten but not validated. not im*lemented:
89es all is )"itten and co""ect
8 n5a not a**licable. the +uestion is out o' object
8 I don6t no) should be cla"i'ied late"
Ans)e"s could be ticed manuall, o" 'illed b, "unin# the a**lication %$t"l;4&(
el* is obtained b, mouse ove" the "ed t"ian#le(
$alculation
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This sheet has t)o 'unctions
8 to calculate a sco"e to each ans)e".
8 to )ei#th ans)e" "elativel, to thei" si#ni'icance(
Rada" #"a*hs
This #"a*h allo)s a sim*le and s,nthetic vie)(
It is also *ossible to identi', im*"ovement actions(
2i"st t)o *a"ts %cha*te" 3 and !& a"e inde*endant(
Ove"all "esults a"e sho)n as
0 < N 0= Need im*"ovments
>0= < N < ?0= Satis'acto",
?0= < N < 100= @ood
S,nthesis
This )o"sheet *"ovides an ove"vie) o' the "esults. #"ou*in# individual "esults
A colo" code is #iven '"om O"an#e %Not *e"'o"min#& to @"een %@ood&
A comment a"ea is '"ee 'o" the evaluato" to add his "ema"s(
Non $on'o"min#
At the end. ,ou can #et some hel* to im*"ove ,ou" ualit, Assu"ance S,stem(
/ut this *ossibilit, can be used onl, )hen the scheme is 'ull, 'illed(
/iblio#"a*h,
1
@ene"al "e+ui"ements 'o" the com*etence o' testin# and calib"ation labo"ato"ie
Te"ms o' Re'e"ence 'o" Re#ional Inst"ument $ent"es
B $o'"ac 4ebsite
3 RCalisation d6une #"ille d6Cvaluation ISO D001 ve"sion 000. sim*le d6utilisation
eannal /OUR@ET. assna AMFOU$. Rose MORET. G"ojet d6IntC#"ation.
URL htt*55)))(utc('"5maste"m+ H Unive"sitC de Technolo#ie de $om*i#ne
! Outil d6autodia#nostic su" la no"me ISO 170!. AnnunJio @IANNONI. So'iane
G"ojet d6IntC#"ation. MASTER Mana#ement de la ualitC %M&. Mast"e S*Cci
ISO5IE$ 170!00!
htt*55)))(iso(o"#5iso5home(htm
htt*55)))()mo(int5*a#es5*"o#5)))5IMOG5inst"ument8"e#8cent"es(html
htt*55)))(co'"ac('"
htt*55)))(utc('"5maste"8+ualite5*ublic5*ublications5+ualiteetmana#ement5MM500D801
http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=39883http://www.iso.org/iso/home.htmhttp://www.wmo.int/pages/prog/www/IMOP/instrument-reg-centres.htmlhttp://www.cofrac.fr/http://www.utc.fr/master-qualite/public/publications/qualite_et_management/MQ_M2/2009-2010/projets/04_iso_17025/Grille_Autodiagnostic_ISO17025_gr04_QP10_v4.xlshttp://www.utc.fr/master-qualite/public/publications/qualite_et_management/MQ_M2/2009-2010/projets/04_iso_17025/Grille_Autodiagnostic_ISO17025_gr04_QP10_v4.xlshttp://www.cofrac.fr/http://www.wmo.int/pages/prog/www/IMOP/instrument-reg-centres.htmlhttp://www.iso.org/iso/home.htmhttp://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=39883 -
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> Ro,aume du Ma"oc
Minist"e de l6Indust"ie. du $omme"ce et des Nouvelles Technolo#ies
uestionnai"e d6Cvaluation *"Calable une demande d6acc"Cditation
htt*55)))(mcinet(#ov(ma5mci)eb5ualiteNo"malisation5u*doc5+uestionnai"e(*d'
http://www.mcinet.gov.ma/mciweb/QualiteNormalisation/updoc/questionnaire.pdfhttp://www.mcinet.gov.ma/mciweb/QualiteNormalisation/updoc/questionnaire.pdf -
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V2.1
EVALUATI
Manageme
l Inst"ument $ent"e %RI$& Te"ms o' Re'e"ence %ToRs&( Te!nia" R
Regi#na" In
(
. o" 'o" an autoevaluation(
ional Inst"ument $ent"e(
nto "esults(
the RI$ Te"ms o' Re'e"ence(
70! and a thi"d *a"t ad"essin# RI$s ToRs(
o" $ha*te" !. ans)e"s a"e automaticall inse"ted in "elevant RI$6s *a"t(
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, to*ics(
et associant des outils #"a*hi+ues.
MASTER Mana#ement de la ualitC %M&. UT$. 00>8007
AMITOU$E. Nathalia MA$IEL. Ke"lan, GEREIRA. ean8$laude TEONFON.
lisC No"malisation. ualitC. $e"ti'ication. Essai %N$E&. UT$. 00D8010.05*"ojets503iso170!5@"illeAutodia#nosticISO170!#"03G10v3(-ls
http://www.utc.fr/master-qualite/public/publications/qualite_et_management/MQ_M2/2009-2010/projets/04_iso_17025/Grille_Autodiagnostic_ISO17025_gr04_QP10_v4.xlshttp://www.utc.fr/master-qualite/public/publications/qualite_et_management/MQ_M2/2009-2010/projets/04_iso_17025/Grille_Autodiagnostic_ISO17025_gr04_QP10_v4.xls -
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N SCHEME DIRECTORY
t Requirements
equirements
trument Centre
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RE$IONAL INSTRUMENT CENT
Regi#na" Instrument Centre
Re#ion
Name
Add"ess
$ount",
Ghone(52a-
4eb
$ontact
Re#ional Inst"uments $ente" )ith2ull ca*acities
/asic $a*acities Fomains
Numbe" o' calib"ation *e"'o"med *e" ,ea" and *e" domain
Name o' Fomain Total Inte"nal
Fomain 1 Numbe" 0
Fomain Numbe" 0
Fomain B Numbe" 0
Fomain 3 Numbe" 0
Fomain ! Numbe" 0
Total numbe" o' calib"ation done 0
Name an% siti#n #' t!e &ers#n resnsi("e '#r 'i""ing #ut t!is )uesti#nnaire*
Ad"ess
Attached to this +uestionnai"e. *lease attach %in an elect"onic )a,& the 'ollo)in# doc
I' ,ou a"e acc"edited
8 a co*, o' ,ou" acc"editation %ce"ti'ication& o" a lin to the acc"editation bod, )eb sh
I' ,ou a"e not acc"edited %o" ce"ti'ied&
8 the last calib"ation ce"ti'icate o' ,ou" "e'e"ence standa"d %'o" each *a"amete"&
8 an e-am*le o' a calib"ation ce"ti'icate issued ,ou" RI$(
2i"st name
2amil, name
Gosition
E8mail
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In both cases %acc"edited o" not& *lease 'ill the tem*late )o"sheet
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E EVALUATION SCHEME
Numbe" o' sta'' *e" domain
E-te"nal Mana#e" O*e"ato" Total
ments 'o" each *a"amete"
)in# ,ou" acc"editation
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0
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D#main Ca"i(rate% item Mesuran%e
(example) (example) (example)
G"essu"e Fi#ital /a"omete" E""o"
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Range + D#main
(example)
!00 to 10>0 hGa
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,rini&"e + Re'erene
(example)
$alib"ation b, com*a"ison
at B $ B$ 5 GTE 100 %inte"nal *"ocedu"e&
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(example)
ua"tJ ba"omete" FI RGM B A001!
@ene"ato" F t,*e GG$1
Ca"i(rati#n instruments-Re'erene Stan%ar% Equi&ment/
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Traea(i"it0
est Ca&a(i"it0 0
(example) (example) (example)
01 anua", 010 4(M(O( %S)itJe"land&
Last stan%ar%a"i(rati#n %ate
?.? ; !.3(108! G
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T#&i
C!a&ter
.1 Organi3ati#n
.2 )ua"it0 S0stem
.4. D#umentati#n C#ntr#"
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.5 ,ur!asing su&&"ies
.6 Ser7ie t# "ient
.8. C#m&"aints
.19 C#rreti7e ati#n
.11. ,re7enti7e ati#n
. Re7ie: #' #ntrats
.; Su(#ntrating #'a"i(rati#ns
.< C#ntr#" #' n#n#n'#rminga"i(rati#n :#r=
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.12. Te!nia" re#r%s
.14. Interna" au%its
.1. Management re7ie:
C!a&ter
;.2. ,ers#nne"
;.4. A#mm#%ati#n an%en7ir#nmenta" #n%iti#ns
;.. Ca"i(rati#n met!#%s an%met!#% 7a"i%ati#ns ;..1.
$enera"
;.. Ca"i(rati#n met!#%s an%
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;..6. C#ntr#" #' %ata
;.;. Equi&ment
;.5. Measurement traea(i"it0
. . .
Se"eti#n #' met!#%s
;.. Ca"i(rati#n met!#%s an%met!#% 7a"i%ati#n ;..;.
Va"i%ati#n #' met!#%s
;..5. Estimati#n #' unertaint0#' measurement
;.5. Measurement traea(i"it0;.5.1. $enera"
;.8. Han%"ing #'
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;.19. Rerting t!e resu"ts
Term O' Re'erene
a"i(rati#n items
;.
-(/ A RIC must maintain a set#' mete#r#"#gia" stan%ar%instruments an% esta("is!
traea(i"it0 #' its #:nmeasurement stan%ar%s an%measuring instruments t# t!e
SI>
-/ A RIC must !a7e qua"i'ie%manageria" an% te!nia" sta''
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:it! neessar0 e?&eriene in'u"'i""ing its 'unti#ns>
-%/ A RIC must %e7e"#& itsin%i7i%ua" te!nia" &r#e%ures
'#r a"i(rati#n #'mete#r#"#gia" an% re"ate%en7ir#nmenta" instrumentsusing a"i(rati#n equi&ment
em&"#0e% (0 t!e RIC>
-e/ A RIC must %e7e"#& itsin%i7i%ua" qua"it0 assurane
&r#e%ures>
-'/ A RIC must &artii&ate in #r#rgani3e inter@"a(#rat#r0
#m&aris#ns #' stan%ar%a"i(rati#n instruments an%
met!#%s>
-g/ A RIC must as a&&r#&riateuti"i3e t!e res#ures an%
a&a(i"ities #' t!e Regi#n t#t!e (est interest #' t!e Regi#n>
-!/ A RIC must as 'ar asssi("e a&&"0 internati#na"
stan%ar%s a&&"ia("e '#ra"i(rati#n "a(#rat#ries su!
as ISO 16 92;>
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assess a RIC at "east e7er0 'i7e0ears t# 7eri'0 its a&a(i"ities
an% &er'#rmane>
-/ A RIC must assist Mem(ers#' t!e Regi#n in a"i(rating
t!eir nati#na" mete#r#"#gia"stan%ar%s an% re"ate%
en7ir#nmenta" m#nit#ringinstruments>
-=/ A RIC must &artii&ate in #r
#rgani3e BMO an%+#r regi#na"instrument inter#m&aris#ns
'#""#:ing re"e7ant CIMOre#mmen%ati#ns>
-"/ A#r%ing t# re"e7antre#mmen%ati#ns #n t!e BMO
)ua"it0 Managementrame:#r= a RIC must#ntri(ute siti7e"0 t#
Mem(ers regar%ing qua"it0 #'
measurements>
-m/ A RIC must a%7iseMem(ers #n inquiriesregar%ing instrument
&er'#rmane maintenane an%t!e a7ai"a(i"it0 #' re"e7ant
gui%ane materia"s>
-n/ A RIC must ati7e"0&artii&ate in #r assist in t!e
#rgani3ati#n #' regi#na":#r=s!#&s #n mete#r#"#gia"
an% re"ate% en7ir#nmenta"instruments>
-#/ T!e RIC must ##&erate:it! #t!er RICs instan%ar%i3ati#n #'
mete#r#"#gia" an% re"ate%en7ir#nmenta" measurements>
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-&/ A RIC must regu"ar"0 in'#rmMem(ers an% rert #n an
annua" (asis t# t!e &resi%ent#' t!e Regi#na" Ass#iati#n
an% t# t!e BMO Seretariat #nser7ies #''ere% t# Mem(ers
an% ati7ities %#ne>
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RE$IONAL INSTRUMENT CENTRE EVALUATION
)uesti#ns
C!a&ter * Management Requirements
Is the RI$6s *osition clea"l, de'ined in the *a"ent o"#anisation st"uctu"eP
A"e RI$ "elationshi*s )ith othe" se"vices de'inedP
A"e RI$ and maintenance se"vices clea"l, se*a"atedP
A"e the"e *olicies and *"ocedu"es "elatin# to the *"otection o' its clients con'idential in'o"mationP
A"e the"e o"#ani#"ams desc"ibin# inte"nal RI$ o"#aniJationP
A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP
as a membe" o' sta'' been a**ointed as +ualit, mana#e"P
ave de*uties been a**ointed 'o" e, *e"sonnelP
Fo ,ou have ualit, Assu"ance *"ocedu"es %ualit, Manual:&P
Is the +ualit, manual a**"o*"iate to the sco*e o' the RI$ activitiesP
The date o' the last u*date isP
A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P
A"e the"e *"ocedu"es to cont"ol documentsP
A"e the"e inst"uctions o" *"ocedu"e dealin# )ith the "evie) and a**"oval o' documentsP
A"e u*dates and modi'ications clea"l, identi'ied in all documentsP
A"e the latest ve"sions o' documents *"om*tl, availableP
A"e all documents. included e-te"nal sou"ces. cont"olledP
Foes the +ualit, manual include the st"uctu"e o' the documentation and the "es*onsibilities o' technical sta''and +ualit, mana#e"sP
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A"e the *"ocedu"es 'o" the "evie) o' "e+uests and cont"acts establishedP
A"e "evie)s and discussions )ith clients maintainedP
A"e ,ou subcont"actin# some o' ,ou" calib"ation )o"sP
A"e selectin# c"ite"ia clea"l, de'inedP
Is the client advised o' the subcont"actP
Is a *olic, 'o" *u"chasin# su**lies e-*"essedP
A"e the *u"chasin# *"ocedu"es )"itten and validatedP
Is the evaluation o' c"itical mate"ial su**lie"s *e"'o"medP
Fo ,ou have a *"ocedu"e o" dis*ositions conce"nin# "elationshi* )ith ,ou" clientsP
A"e clients allo)ed to be *"esent du"in# ,ou" calib"ation )o"P
Is the con'identialit, o' clients ensu"ed du"in# all the *"ocessP
Fo ,ou have a *olic, 'o" the "esolution o' clients6 com*laintsP
Fo ,ou have *"ocedu"e%s& 'o" the "esolution o' clients6 com*laintsP
Fo ,ou have a *olic, 'o" the "esolution o' noncon'o"min# )o"P
Fo ,ou have a *"ocedu"e dealin# )ith noncon'o"min# calib"ation )o"P
In case o' noncon'o"min# )o". is the "es*onsibilit, 'o" autho"iJin# the "esum*tion o' )o" de'inedP
A"e dis*ositions taen in case o' noncon'o"min# calib"ation "e*o"tP
A"e co""ective actions monito"ed to ensu"e e''ectivenessP
ave ,ou established *"ocedu"e%s& 'o" *"eventive actionsP
ave ,ou established *"ocedu"e%s& 'o" the cont"ol o' +ualit, and technical "eco"dsP
A"e the con'o"mit, c"ite"ia used 'o" mate"ials acce*tance clea"l, de'ined. es*eciall, 'o" mate"ials used in
calib"ation )o"sP
ave ,ou established a *olic, 'o" im*lementin# co""ective actions )hen noncon'o"min# )o" has beenidenti'iedP
ave ,ou established a *"ocedu"e%s& 'o" im*lementin# co""ective action )hen noncon'o"min# )o" hasbeen identi'iedP
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Is the "etention time o' +ualit, and technical "eco"ds clea"l, establishedP
A"e all "eco"ds e*t secu"el,P
A"e inte"nal audits o' RI$ conducted *e"iodicall,P
ave ,ou established a *"ocedu"e to schedule inte"nal auditsP
The *e"iod o' inte"nal audits is
All elements o' the RI$ +ualit, s,stem a"e cove"ed b, auditsP
ave ,ou established a schedule 'o" +ualit, s,stem "evie)P
ave ,ou establish a *"ocedu"e to o"#aniJe +ualit, s,stem "evie)P
The *e"iodicit, o' such "evie) isP
A"e the decided actions "eco"ded and "evie)ed "e#ula"l,P
C!a&ter ;* Te!nia" requirements
ave ,ou established a *olic, 'o" t"ainin# o' *e"sonnelP
Fo ,ou ensu"e that *e"sonnel a"e +uali'ied to *e"'o"m calib"ation )o"P
Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P
ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P
Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essed ca*abilitiesP
A"e envi"onmental conditions cont"olled and "eco"dedP
A"e measu"es taen 'o" houseee*in# o' labo"ato", a"easP
Fo ,ou have s*ecial dis*ositions dealin# )ith nei#hbo"in# a"eas %'o" instance sto"a#e& P
Fo ,ou have manuals 'o" the use o' all e+ui*ments used in calib"ation )o"P
as the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevant e+ui*mentP
Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP
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as the labo"ato", validated its calib"ation methodsP
A"e calculations and data t"ans'e"s s,stematicall, unde" cont"ol o" checedP
ave ,ou develo*ed and validated s*ecial so't)a"e 'o" calib"ation )o"P
ave ,ou established a *"ocedu"e%s& 'o" data *"otectionP
Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed *a"amete"P
Is the "e+ui"ed accu"ac, s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P
Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP
ave ,ou established "eco"ds 'o" all e+ui*mentsP
ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP
Fo ,ou have s*ecial *"ocedu"e%s& 'o" e+ui*ment #oin# out o' ,ou" di"ect cont"olP
ave ,ou established a *"o#amme 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP
ave ,ou established a *"ocedu"e%s& 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP
ave ,ou *e"'o"med "e#ula" checs to maintain con'idence in the calib"ation status o' "e'e"enceP
ave ,ou established a *"ocedu"e%s& 'o" handlin#. t"ans*o"t. sto"a#e and use o' ,ou" "e'e"ence standa"dsP
ave ,ou established a *"ocedu"e%s& 'o" the t"ans*o"tation. "ecei*t. sto"a#e o' inst"uments to be calib"atedP
as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is in cha"#e *a"ticula"l,o' method selection and validationP
A"e clients6 needs in te"m o' *e"'o"mance and accu"ac, clea"l, de'inedPO" a"e ,ou" ca*abilities in te"m o' "an#e. ste*s and accu"ac, clea"l, de'inedP
Fo ,ou a**l, a *"ocedu"e to estimate the unce"taint, o' all calib"ation measu"ement cove"ed b, +ualit,s,stemP
$an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds and associatede+ui*mentsP
Fo the calib"ation ce"ti'icates o' "e'e"ence standa"ds contain measu"ement "esults. includin# themeasu"ement unce"taint, and5o" a statement o' com*lianceP
A"e ,ou usin# e+ui*ments )hich a"e not able to ensu"e t"aceabilit, to SI unitsP%*lease add comments&
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ave ,ou established inst"uctions 'o" identi',in# such itemsP
ave ,ou established a *"ocedu"e%s& 'o" monito"in# the validit, o' ,ou" calib"ationsP
I' needed. a"e calib"ation data. )hich a"e obtained be'o"e and a'te" adjustment o" "e*a"ation. "e*o"tedP
A"e ,ou able to #ive o*inion o" inte"*"etation to satis', client "e+ui"ementsP
A"e ,ou able to #ive a com*liance o" non8com*liance o*inionP
A"e com*liance c"ite"ia "e*o"ted in the calib"ation "e*o"tP
ave ,ou established inst"uctions dealin# )ith amendments o' a calib"ation ce"ti'icateP
RE$IONAL INSTRUMENT CENTRE
Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essed ca*abilitiesP
A"e envi"onmental conditions cont"olled and "eco"dedP
A"e measu"es taen 'o" houseee*in# o' labo"ato", a"easP
Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed *a"amete"P
Re+ui"ed accu"ac, is s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P
Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP
ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP
ave ,ou established a *"o#"amme 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP
A"e the"e o"#ani#"am desc"ibin# inte"nal RI$ o"#aniJationP
A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP
ave ,ou establish a *olic, 'o" t"ainin# o' *e"sonnelP
A"e all "elevant in'o"mation and data "e*o"ted in the calib"ation ce"ti'icate #iven to the client a'te" calib"ation)o"P
$an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds and associatede+ui*mentsP
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Fo ,ou ensu"e that *e"sonnel a"e +uali'ied to *e"'o"m calib"ation )o"P
Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P
ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P
ave the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevant e+ui*mentP
Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP
ave ,ou established a *"ocedu"e%s& dealin# )ith unce"taint, associated )ith calib"ation "esultsP
Fo ,ou have an, ualit, Assu"ance *"ocedu"es %ualit, Manual:&P
A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P
ave ,ou o"#aniJed o" *a"tici*ated in an inte"labo"ato", com*a"isonP
ave "esults o' inte"com*a"ison been *ublished %'o" instance on 4MO o" RI$ 4eb&P
Foes the RI$ have contact o" meetin#s )ith othe" Membe"s o' the Re#ionP
Is a membe" o' sta'' "es*onsible o' RI$ +ualit, assu"anceP
A"e RI$ and maintenance se"vice clea"l, se*a"atedP
Foes the RI$ a**l, inte"national standa"ds. such as ISO 17 0!P
Is the labo"ato", ce"ti'ied o" acc"edited a#ainst ISO D001 o" ISO 170! standa"dP
ave ,ou established a *"ocedu"e to schedule inte"nal auditsP
as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is in cha"#e *a"ticula"l,
o' method selection and validationP
Fo the +ualit, *"ocedu"es include the st"uctu"e o' the documentation and "es*onsibilities o' technical and+ualit, mana#e"sP
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The *e"iod o' inte"nal audits is
ave ,ou been audited o" evaluated )ithin the last 'ive ,ea"s b, a "eco#niJed autho"it,P
ave ,ou e-te"nal clients %e-te"nal to o"#anisation&P
Fo ,ou have Membe"s %NMSs& o' the Re#ion as clientP
Fid ,ou o"#aniJe o" *a"tici*ate in a 4MO com*a"ison cam*ai#nP
ave ,ou collabo"ated )ithin inst"ument domain )ith othe" Re#ion Membe"%s& )ithin the last 'ive ,ea"sP
ave ,ou "eceived demands dealin# )ith inst"ument domain comin# '"om othe" Re#ion Membe"sP
ave ,ou "eceived demands o' Re#ion Membe"s dealin# )ith inst"umental documentationP
ave ,ou cont"ibuted to the t"ainin# o' sta'' on inst"uments in the Re#ion %)o"sho*. t"ainee:&P
ave ,ou *a"tici*ated in o" o"#aniJed )o"sho* on met"olo#, o" inst"umentsP
ave ,ou had contact%s& )ith othe" RI$s )ithin the last 'ive ,ea"sP
ave ,ou "eceived an, demand conce"nin# the calib"ation o' national standa"ds o' Membe"s o' the Re#ion%NMSs&P
ave ,ou calib"ated inst"uments %t"ans'e" standa"ds o" othe" senso"s& 'o" othe" Re#ion Membe"%s& )ithinthe last 'ive ,ea"sP
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ave ,ou a s*ecialiJed )eb8site on ,ou" RI$ activitiesP
Fo ,ou in'o"m "e#ula"l, Membe"s. *"esident o' the Re#ion and 4MO Sec"eta"iat. about ,ou" activities asRI$P
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SCHEME
Ans:ers C#mments
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES F"a't NO I don6t no)
9ES NO I don6t no)
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9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
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9ES NO I don6t no)
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9ES 9es NO n5a I don6t no)
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9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
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Rathe"9ES
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9ES
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9ES
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NotRathe"9ES
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9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
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9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO n5a I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO n5a I don6t no)
9ES NO I don6t no)
Rathe"9ES
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9ES NO I don6t no)
9ES NO I don6t no)
9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
9ES NO n5a I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
Rathe"9ES
Rathe"Not
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Rathe"Not
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9ES
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Not
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9ES
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Not
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Rathe"9ES
Rathe"Not
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9ES NO I don6t no)
9ES NO I don6t no)
9ES NOI don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
9ES NO I don6t no)
NO I don6t no)
9ES NO I don6t no)
Rathe"9ES
Rathe"Not
Rathe"9ES
Rathe"Not
Rathe"
9ES
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Not
Rathe"9ES
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9ES
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Not
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Rathe"9ES
Rathe"Not
Rathe"9ES
Rathe"Not
Rathe"9ES
Rathe"Not
ISO170!
ISO D001Rathe"Not
Rathe"9ES
Rathe"Not
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Requirements
.1 Organi3ati#n
.1 Organi3ati#n
.1 Organi3ati#n
.1 Organi3ati#n
.1 Organi3ati#n
.1 Organi3ati#n
.1 Organi3ati#n
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.1 Organi3ati#n
.2 )ua"it0 S0stem
.2 )ua"it0 S0stem
.2 )ua"it0 S0stem
.2 )ua"it0 S0stem
.2 )ua"it0 S0stem
.4. D#umentati#n C#ntr#"
.4. D#umentati#n C#ntr#"
.4. D#umentati#n C#ntr#"
.4. D#umentati#n C#ntr#"
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.4. D#umentati#n C#ntr#"
. Re7ie: #' #ntrats
. Re7ie: #' #ntrats
.; Su(#ntrating #' a"i(rati#ns
.; Su(#ntrating #' a"i(rati#ns
.; Su(#ntrating #' a"i(rati#ns
.5 ,ur!asing su&&"ies
.5 ,ur!asing su&&"ies
.5 ,ur!asing su&&"ies
.5 ,ur!asing su&&"ies
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.6 Ser7ie t# "ient
.6 Ser7ie t# "ient
.6 Ser7ie t# "ient
.8. C#m&"aints
.8. C#m&"aints
.< C#ntr#" #' n#n#n'#rming a"i(rati#n :#r=
.< C#ntr#" #' n#n#n'#rming a"i(rati#n :#r=
.< C#ntr#" #' n#n#n'#rming a"i(rati#n :#r=
.< C#ntr#" #' n#n#n'#rming a"i(rati#n :#r=
.19 C#rreti7e ati#n
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.19 C#rreti7e ati#n
.19 C#rreti7e ati#n
.11. ,re7enti7e ati#n
.12. Te!nia" re#r%s
.12. Te!nia" re#r%s
.12. Te!nia" re#r%s
.14. Interna" au%its
.14. Interna" au%its
.14. Interna" au%its
.14. Interna" au%its
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.1. Management re7ie:
.1. Management re7ie:
.1. Management re7ie:
.1. Management re7ie:
;.2. ,ers#nne"
;.2. ,ers#nne"
;.2. ,ers#nne"
;.2. ,ers#nne"
;.4. A#m#%ati#n an% en7ir#nmenta" #n%iti#ns
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;.4. A#m#%ati#n an% en7ir#nmenta" #n%iti#ns
;.4. A#m#%ati#n an% en7ir#nmenta" #n%iti#ns
;.4. A#m#%ati#n an% en7ir#nmenta" #n%iti#ns
;.. Ca"i(rati#n met!#%s an% met!#% 7a"i%ati#ns
;.. Ca"i(rati#n met!#%s an% met!#% 7a"i%ati#ns
;.. Ca"i(rati#n met!#%s an% met!#% 7a"i%ati#ns
;.. Ca"i(rati#n met!#%s an% met!#% 7a"i%ati#ns
;..;. Va"i%ati#n #' met!#%s
;..;. Va"i%ati#n #' met!#%s
;..5. Estimati#n #' unertaint0 #' measurement
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;..6. C#ntr#" #' %ata
;..6. C#ntr#" #' %ata
;..6. C#ntr#" #' %ata
;.;. Equi&ment
;.;. Equi&ment
;.;. Equi&ment
;.;. Equi&ment
;.;. Equi&ment
;.;. Equi&ment
;.5. Measurement traea(i"it0
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;.5. Measurement traea(i"it0
;.5. Measurement traea(i"it0
;.5. Measurement traea(i"it0
;.5. Measurement traea(i"it0
;.5. Measurement traea(i"it0
;.5. Measurement traea(i"it0
;.8. Han%"ing
;.8. Han%"ing
;.
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;.19. Rerting t!e resu"ts
;.19. Rerting t!e resu"ts
;.19. Rerting t!e resu"ts
;.19. Rerting t!e resu"ts
;.19.
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-(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments
-(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments
-(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments
-(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments
-(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments
-/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''
-/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''
-/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''
-/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''
-/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''
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-/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''
-%/ A RIC must %e7e"#& its in%i7i%ua" te!nia"&r#e%ures '#r a"i(rati#n
-%/ A RIC must %e7e"#& its in%i7i%ua" te!nia"&r#e%ures '#r a"i(rati#n
-%/ A RIC must %e7e"#& its in%i7i%ua" te!nia"&r#e%ures '#r a"i(rati#n
-e/ A RIC must %e7e"#& its in%i7i%ua" qua"it0 assurane&r#e%ures
-e/ A RIC must %e7e"#& its in%i7i%ua" qua"it0 assurane&r#e%ures
-e/ A RIC must %e7e"#& its in%i7i%ua" qua"it0 assurane&r#e%ures
-e/ A RIC must %e7e"#& its in%i7i%ua" qua"it0 assurane&r#e%ures
-'/ A RIC must &artii&ate in #r #rgani3e inter@"a(#rat#r0#m&aris#ns
-'/ A RIC must &artii&ate in #r #rgani3e inter@"a(#rat#r0#m&aris#ns
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-i/ A re#gni3e% aut!#rit0 must assess a RIC
-i/ A re#gni3e% aut!#rit0 must assess a RIC
-i/ A re#gni3e% aut!#rit0 must assess a RIC
-g/ A RIC must as a&&r#&riate uti"i3e t!e res#ures an%a&a(i"ities #' t!e Regi#n
-!/ A RIC must a&&"0 internati#na" stan%ar%s a&&"ia("e'#r a"i(rati#n "a(#rat#ries
-!/ A RIC must a&&"0 internati#na" stan%ar%s a&&"ia("e'#r a"i(rati#n "a(#rat#ries
-!/ A RIC must a&&"0 internati#na" stan%ar%s a&&"ia("e'#r a"i(rati#n "a(#rat#ries
-!/ A RIC must a&&"0 internati#na" stan%ar%s a&&"ia("e'#r a"i(rati#n "a(#rat#ries
-/ A RIC must assist Mem(ers #' t!e Regi#n ina"i(rating t!eir nati#na" mete#r#"#gia" stan%ar%s
-/ A RIC must assist Mem(ers #' t!e Regi#n ina"i(rating t!eir nati#na" mete#r#"#gia" stan%ar%s
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-/ A RIC must assist Mem(ers #' t!e Regi#n ina"i(rating t!eir nati#na" mete#r#"#gia" stan%ar%s
-=/ A RIC must &artii&ate in #r #rgani3e BMO an%+#rregi#na" instrument inter#m&aris#ns
-"/ A#r%ing t# re"e7ant re#mmen%ati#ns #n t!e BMO)ua"it0 Management rame:#r= a RIC must #ntri(ute
siti7e"0 t# Mem(ers
-"/ A#r%ing t# re"e7ant re#mmen%ati#ns #n t!e BMO
)ua"it0 Management rame:#r= a RIC must #ntri(utesiti7e"0 t# Mem(ers
-m/ A RIC must a%7ise Mem(ers #n inquiries regar%inginstrument &er'#rmane
-m/ A RIC must a%7ise Mem(ers #n inquiries regar%inginstrument &er'#rmane
-n/ A RIC must ati7e"0 &artii&ate in #r assist in t!e#rgani3ati#n #' regi#na" :#r=s!#&s #n mete#r#"#gia"
-n/ A RIC must ati7e"0 &artii&ate in #r assist in t!e#rgani3ati#n #' regi#na" :#r=s!#&s #n mete#r#"#gia"
-#/ T!e RIC must ##&erate :it! #t!er RICs instan%ar%i3ati#n #' mete#r#"#gia"
-&/ A RIC must regu"ar"0 in'#rm Mem(ers an% rert t#t!e &resi%ent #' t!e Regi#na" Ass#iati#n an% t# t!e
BMO Seretariat
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$"#(a"
-&/ A RIC must regu"ar"0 in'#rm Mem(ers an% rert t#t!e &resi%ent #' t!e Regi#na" Ass#iati#n an% t# t!e
BMO Seretariat
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CALCULATION $RID
)UESTIONS
C!a&ter * Management Requirements
Is the RI$6s *osition clea"l, de'ined in the *a"ent o"#anisation st"uctu"eP
A"e RI$ "elationshi*s )ith othe" se"vices de'inedP
A"e RI$ and maintenance se"vices clea"l, se*a"atedP
A"e the"e o"#ani#"ams desc"ibin# inte"nal RI$ o"#aniJationP
A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP
as a membe" o' sta'' been a**ointed as +ualit, mana#e"P
A"e the"e *olicies and *"ocedu"es "elatin# to the *"otection o' its clients con'identialin'o"mationP
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ave de*uties been a**ointed 'o" e, *e"sonnelP
Fo ,ou have ualit, Assu"ance *"ocedu"es %ualit, Manual:&P
Is the +ualit, manual a**"o*"iate to the sco*e o' the RI$ activitiesP
The date o' the last u*date isP
A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P
A"e the"e *"ocedu"es to cont"ol documentsP
A"e u*dates and modi'ications clea"l, identi'ied in all documentsP
A"e the latest ve"sions o' documents *"om*tl, availableP
Foes the +ualit, manual include the st"uctu"e o' the documentation and the"es*onsibilities o' technical sta'' and +ualit, mana#e"sP
A"e the"e inst"uctions o" *"ocedu"e dealin# )ith the "evie) and a**"oval o' documentsP
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A"e all documents. included e-te"nal sou"ces. cont"olledP
A"e the *"ocedu"es 'o" the "evie) o' "e+uests and cont"acts establishedP
A"e "evie)s and discussions )ith clients maintainedP
A"e ,ou subcont"actin# some o' ,ou" calib"ation )o"sP
A"e selectin# c"ite"ia clea"l, de'inedP
Is the client advised o' the subcont"actP
Is a *olic, 'o" *u"chasin# su**lies e-*"essedP
A"e the *u"chasin# *"ocedu"es )"itten and validatedP
Is the evaluation o' c"itical mate"ial su**lie"s *e"'o"medP
A"e the con'o"mit, c"ite"ia used 'o" mate"ials acce*tance clea"l, de'ined. es*eciall, 'o"mate"ials used in calib"ation )o"sP
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Fo ,ou have a *"ocedu"e o" dis*ositions conce"nin# "elationshi* )ith ,ou" clientsP
A"e clients allo)ed to be *"esent du"in# ,ou" calib"ation )o"P
Is the con'identialit, o' clients ensu"ed du"in# all the *"ocessP
Fo ,ou have a *olic, 'o" the "esolution o' clients6 com*laintsP
Fo ,ou have *"ocedu"e%s& 'o" the "esolution o' clients6 com*laintsP
Fo ,ou have a *olic, 'o" the "esolution o' noncon'o"min# )o"P
Fo ,ou have a *"ocedu"e dealin# )ith noncon'o"min# calib"ation )o"P
A"e dis*ositions taen in case o' noncon'o"min# calib"ation "e*o"tP
In case o' noncon'o"min# )o". is the "es*onsibilit, 'o" autho"iJin# the "esum*tion o')o" de'inedP
ave ,ou established a *olic, 'o" im*lementin# co""ective actions )hen noncon'o"min#)o" has been identi'iedP
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A"e co""ective actions monito"ed to ensu"e e''ectivenessP
ave ,ou established *"ocedu"e%s& 'o" *"eventive actionsP
ave ,ou established *"ocedu"e%s& 'o" the cont"ol o' +ualit, and technical "eco"dsP
Is the "etention time o' +ualit, and technical "eco"ds clea"l, establishedP
A"e all "eco"ds e*t secu"el,P
A"e inte"nal audits o' RI$ conducted *e"iodicall,P
ave ,ou established a *"ocedu"e to schedule inte"nal auditsP
The *e"iod o' inte"nal audits is
All elements o' the RI$ +ualit, s,stem a"e cove"ed b, auditsP
ave ,ou established a *"ocedu"e%s& 'o" im*lementin# co""ective action )hennoncon'o"min# )o" has been identi'iedP
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ave ,ou established a schedule 'o" +ualit, s,stem "evie)P
ave ,ou establish a *"ocedu"e to o"#aniJe +ualit, s,stem "evie)P
The *e"iodicit, o' such "evie) isP
A"e the decided actions "eco"ded and "evie)ed "e#ula"l,P
C!a&ter ;* Te!nia" requirements
ave ,ou established a *olic, 'o" t"ainin# o' *e"sonnelP
Fo ,ou ensu"e that *e"sonnel a"e +uali'ied to *e"'o"m calib"ation )o"P
Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P
ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P
Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essedca*abilitiesP
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A"e envi"onmental conditions cont"olled and "eco"dedP
A"e measu"es taen 'o" houseee*in# o' labo"ato", a"easP
Fo ,ou have manuals 'o" the use o' all e+ui*ments used in calib"ation )o"P
Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP
as the labo"ato", validated its calib"ation methodsP
Fo ,ou have s*ecial dis*ositions dealin# )ith nei#hbo"in# a"eas %'o" instancesto"a#e& P
as the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevante+ui*mentP
as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is incha"#e *a"ticula"l, o' method selection and validationP
A"e clients6 needs in te"m o' *e"'o"mance and accu"ac, clea"l, de'inedPO" a"e ,ou" ca*abilities in te"m o' "an#e. ste*s and accu"ac, clea"l, de'inedP
Fo ,ou a**l, a *"ocedu"e to estimate the unce"taint, o' all calib"ation measu"ementcove"ed b, +ualit, s,stemP
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A"e calculations and data t"ans'e"s s,stematicall, unde" cont"ol o" checedP
ave ,ou develo*ed and validated s*ecial so't)a"e 'o" calib"ation )o"P
ave ,ou established a *"ocedu"e%s& 'o" data *"otectionP
Is the "e+ui"ed accu"ac, s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P
Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP
ave ,ou established "eco"ds 'o" all e+ui*mentsP
ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP
Fo ,ou have s*ecial *"ocedu"e%s& 'o" e+ui*ment #oin# out o' ,ou" di"ect cont"olP
Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed*a"amete"P
ave ,ou established a *"o#amme 'o" the calib"ation o' "e'e"ence standa"ds andassociated s,stemsP
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ave ,ou established inst"uctions 'o" identi',in# such itemsP
ave ,ou established a *"ocedu"e%s& 'o" monito"in# the validit, o' ,ou" calib"ationsP
ave ,ou established a *"ocedu"e%s& 'o" the calib"ation o' "e'e"ence standa"ds andassociated s,stemsP
$an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds andassociated e+ui*mentsP
Fo the calib"ation ce"ti'icates o' "e'e"ence standa"ds contain measu"ement "esults.includin# the measu"ement unce"taint, and5o" a statement o' com*lianceP
ave ,ou *e"'o"med "e#ula" checs to maintain con'idence in the calib"ation status o'"e'e"enceP
ave ,ou established a *"ocedu"e%s& 'o" handlin#. t"ans*o"t. sto"a#e and use o' ,ou""e'e"ence standa"dsP
A"e ,ou usin# e+ui*ments )hich a"e not able to ensu"e t"aceabilit, to SI unitsP%*lease add comments&
ave ,ou established a *"ocedu"e%s& 'o" the t"ans*o"tation. "ecei*t. sto"a#e o'inst"uments to be calib"atedP
A"e all "elevant in'o"mation and data "e*o"ted in the calib"ation ce"ti'icate #iven to theclient a'te" calib"ation )o"P
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A"e ,ou able to #ive o*inion o" inte"*"etation to satis', client "e+ui"ementsP
A"e ,ou able to #ive a com*liance o" non8com*liance o*inionP
A"e com*liance c"ite"ia "e*o"ted in the calib"ation "e*o"tP
ave ,ou established inst"uctions dealin# )ith amendments o' a calib"ation ce"ti'icateP
RE$IONAL INSTRUMENT CENTRE
A"e envi"onmental conditions cont"olled and "eco"dedP
A"e measu"es taen 'o" houseee*in# o' labo"ato", a"easP
I' needed. a"e calib"ation data. )hich a"e obtained be'o"e and a'te" adjustment o""e*a"ation. "e*o"tedP
Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essedca*abilitiesP
Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed*a"amete"P
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Re+ui"ed accu"ac, is s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P
Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP
ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP
A"e the"e o"#ani#"am desc"ibin# inte"nal RI$ o"#aniJationP
A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP
ave ,ou establish a *olic, 'o" t"ainin# o' *e"sonnelP
Fo ,ou ensu"e that *e"sonnel a"e +uali'ied to *e"'o"m calib"ation )o"P
Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P
ave ,ou established a *"o#"amme 'o" the calib"ation o' "e'e"ence standa"ds andassociated s,stemsP
$an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds andassociated e+ui*mentsP
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ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P
Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP
Fo ,ou have an, ualit, Assu"ance *"ocedu"es %ualit, Manual:&P
A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P
ave ,ou o"#aniJed o" *a"tici*ated in an inte"labo"ato", com*a"isonP
ave "esults o' inte"com*a"ison been *ublished %'o" instance on 4MO o" RI$ 4eb&P
ave the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevante+ui*mentP
ave ,ou established a *"ocedu"e%s& dealin# )ith unce"taint, associated )ithcalib"ation "esultsP
as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is incha"#e *a"ticula"l, o' method selection and validationP
Fo the +ualit, *"ocedu"es include the st"uctu"e o' the documentation and"es*onsibilities o' technical and +ualit, mana#e"sP
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Fid ,ou o"#aniJe o" *a"tici*ate in a 4MO com*a"ison cam*ai#nP
ave ,ou *a"tici*ated in o" o"#aniJed )o"sho* on met"olo#, o" inst"umentsP
ave ,ou had contact%s& )ith othe" RI$s )ithin the last 'ive ,ea"sP
ave ,ou "eceived an, demand conce"nin# the calib"ation o' national standa"ds o'Membe"s o' the Re#ion %NMSs&P
ave ,ou calib"ated inst"uments %t"ans'e" standa"ds o" othe" senso"s& 'o" othe" Re#ionMembe"%s& )ithin the last 'ive ,ea"sP
ave ,ou collabo"ated )ithin inst"ument domain )ith othe" Re#ion Membe"%s& )ithinthe last 'ive ,ea"sP
ave ,ou "eceived demands dealin# )ith inst"ument domain comin# '"om othe" Re#ionMembe"sP
ave ,ou "eceived demands o' Re#ion Membe"s dealin# )ith inst"umentaldocumentationP
ave ,ou cont"ibuted to the t"ainin# o' sta'' on inst"uments in the Re#ion %)o"sho*.t"ainee:&P
Fo ,ou in'o"m "e#ula"l, Membe"s. *"esident o' the Re#ion and 4MO Sec"eta"iat. about,ou" activities as RI$P
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ave ,ou a s*ecialiJed )eb8site on ,ou" RI$ activitiesP
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:eig!te% ans:er :eig!t Mar= -/ &er "ine
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9.99 1 9
9.99 4 9 9
9.99 2 9
9.99 1 9
9.99 4 9
9.99 1 9
9.99 4 9 9
9.99 4 9
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9.99 1 9
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9.99 1 9
9.99 1 9 9
9.99 1 9
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9.99 2 9
9.99 2 9 9
9.99 4 9
9.99 4 9 9
9.99 4 9
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9.99 4 9
9.99 2 9
9.99 4 9 9
9.99 4 9 9
9.99 4 9
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9.99 2 9 9
9.99 4 9
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86
9.99 2 9 9
9.99 9
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N#te %u ss!a&itre+199
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9.99 1 9 9
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9.99 ; 9 9
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9.99 4 9
9.99 1 9
9.99 1 9
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9.99 1 9
194
9.99 9 9
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9.99 2 9
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9.99 2 9
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9.99 ; 9
9.99 1.; 9 9
9.99 2 9
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9.99 4 9
9.99 2 9 9
9.99 2 9
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9.99 1 9 9
9.99 2 9 9
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9.99 2 9
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9.99 2 9
9.99 1 9 9
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9.99 1.; 9
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C!a&ter * Management Requirements
9
C!a&ter S!eet
3(1 O"#aniJation
9 9 9 9
S0nt!esis
Mana#ement Focumentation $ustome"s Su**lie"s
9 9 9 9
3( ualit,S,stem
3(B( Focumentation$ont"ol
3(3 Revie) o'cont"acts
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9 C!a&itre ;* Te!nia" requirements
C!a&ter S!eet
!(( Ge"sonnel !(!( E+ui*ment
9 9 9 9
S0nt!esis
Man Go)e" Mothe" Natu"e Method
!(B(Accomodation
andenvi"onmental
conditions
!(3( $alib"ationmethods and
method validations
Machine%E+ui*ment&
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9 9 9 9
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9
Ta("eau &ar s#us@!a&itre
9 9 9 9
Ta("eau &ar t!me
Man Go)e" Method Mind Go)e"
%a& A RI$ musthave the
necessa",'acilities andlabo"ato",e ui ment
%b& A RI$ mustmaintain a set o'meteo"olo#ical
standa"dinst"uments
%c& A RI$ musthave +uali'ied
mana#e"ial andtechnical sta''
%d& A RI$ mustdevelo* its
individual technical*"ocedu"es 'o"
calib"ation
Machine%E+ui*ment&
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9 9 9 9
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9
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3(?( $om*laints
9 9 9 9 9
Im*"ovment
9
3(!Subcont"actin#o' calib"ations
3(> Gu"chasin#su**lies
3(7 Se"vice toclient
3(D $ont"ol o'noncon'o"min#calib"ation )o"
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9 9
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9 9 9 9 9
%e& A RI$ mustdevelo* its
individual +ualit,assu"ance*"ocedu"es
%'& A RI$ must*a"tici*ate in. o"o"#aniJe inte"8
labo"ato",com*a"isons
%#& A RI$ must.as a**"o*"iate.
utiliJe the"esou"ces andca*abilities o'
the Re ion
a**l,
inte"nationalstanda"ds
a**licable 'o"calib"ation
%i& A "eco#niJedautho"it, mustassess a RI$
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9 9 9 9 9
3(10 $o""ectiveaction
3(11( G"eventiveaction
3(1( Technical"eco"ds
3(1B( Inte"nalaudits
3(13(Mana#ement
"evie)
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9 9 9 9 9
assist Membe"so' the Re#ion incalib"atin# thei"
nationalmeteo"olo#ical
%& A RI$ must*a"tici*ate in o"o"#aniJe. 4MOand5o" "e#ional
inst"umentinte"com a"isons
s on the 4MOualit,
Mana#ement2"ame)o" a
RI$ must
%m& A RI$ mustadvise Membe"s
on in+ui"ies"e#a"din#inst"umente"'o"mance
activel,
*a"tici*ate in. o"assist in the
o"#aniJation o'"e#ional
)o"sho s on
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9 9
%o& The RI$must coo*e"ate)ith othe" RI$s
instanda"diJation
o' meteo"olo ical
Membe"s and"e*o"t to the
*"esident o' theRe#ional
Association and
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C#mments *
C!a&terRIC
;
RICMachine %E+ui*ment&
Man Go)e"
Method
Mind Go)e"
RIC*Date*
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SYNTHESIS
T#&i S#re -/RIC
0=
Management requirements 0=
Te!nia" requirements 0=
$"#(a" S#re 0=
0=
0=
0=
%c& A RI$ must have +uali'ied mana#e"ial and technical sta'' 0=
0=
0=
%e& A RI$ must develo* its individual +ualit, assu"ance *"ocedu"es 0=
0=
%i& A "eco#niJed autho"it, must assess a RI$ 0=
0=
%a& A RI$ must have the necessa", 'acilities and labo"ato",e+ui*ment
%b& A RI$ must maintain a set o' meteo"olo#ical standa"dinst"uments
%#& A RI$ must. as a**"o*"iate. utiliJe the "esou"ces and ca*abilitieso' the Re#ion
%d& A RI$ must develo* its individual technical *"ocedu"es 'o"calib"ation
%h& A RI$ must a**l, inte"national standa"ds a**licable 'o"calib"ation labo"ato"ies
%'& A RI$ must *a"tici*ate in. o" o"#aniJe inte"8labo"ato",com*a"isons
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0=
0=
0=
0=
0=
0=
0=
%j& A RI$ must assist Membe"s o' the Re#ion in calib"atin# thei"national meteo"olo#ical standa"ds
%& A RI$ must *a"tici*ate in o" o"#aniJe. 4MO and5o" "e#ionalinst"ument inte"com*a"isons
%l& Acco"din# to "elevant "ecommendations on the 4MO ualit,Mana#ement 2"ame)o" a RI$ must cont"ibute *ositivel, toMembe"s
%m& A RI$ must advise Membe"s on in+ui"ies "e#a"din# inst"ument*e"'o"mance
%n& A RI$ must activel, *a"tici*ate in. o" assist in the o"#aniJationo' "e#ional )o"sho*s on meteo"olo#ical
%o& The RI$ must coo*e"ate )ith othe" RI$s in standa"diJation o'meteo"olo#ical
%*& A RI$ must "e#ula"l, in'o"m Membe"s and "e*o"t to the *"esidento' the Re#ional Association and to the 4MO Sec"eta"iat
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@lobal 3 ! > 7 ?
RE2 0 0 0 0 0
RE2 0 0 0 RE2 0
RE2 0 0 8 0 0
RE2 8 0 8 0 0
RE2 8 8 8 0 8
Caption:
0 < N 0= Need im*"ovments
>0= < N < ?0= Satis'acto",
?0= < N < 100= @ood
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RIC
Management requirementsTe!nia" requirements
0=
!=!0=
7!=
100=
0=
0=0=
$"#(a" Resu"ts
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Management
D#umentati#n
Cust#mersSu&&"iers
Im&r#7ment
0=
!=
!0=
7!=
100=
99
999
C!a&ter Resu"ts
,"ease t# 7a"i%ate t!e gra&! "i= t!e(utt#n
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Man ,#:er
M#t!er Nature
Met!#%
Ma!ine -Equi&ment/
Measurement -Traea(i"it0/
Materia" -In&ut+Out&ut/
0=!=!0=7!=100=
99999
9
C!a&ter ; Resu"ts
,"ease t# 7a"i%ate t!e gra&! "i= t!e(utt#n
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Re#ional Inst"ument $ent"e
Re#ion
Name
Add"ess
$ount",
Ghone(52a-
4eb
$ontact
Re#ional Inst"uments $ente" )ith
2ull ca*acities
/asic $a*acities Fomains
ITEMS ELOB MUST E IM,ROVED
T#&i
3(1 O"#aniJation
3(1 O"#aniJation
3(1 O"#aniJation
3(1 O"#aniJation
3( ualit, S,stem
3( ualit, S,stem
3( ualit, S,stem
3(B( Focumentation $ont"ol
3(B( Focumentation $ont"ol
3(B( Focumentation $ont"ol
3(3 Revie) o' cont"acts
3(> Gu"chasin# su**lies
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!(( Ge"sonnel
!(( Ge"sonnel
!(B( Accomodation and envi"onmental conditions
!(B( Accomodation and envi"onmental conditions
!(B( Accomodation and envi"onmental conditions
!(3( $alib"ation methods and method validations
!(3( $alib"ation methods and method validations
!(3( $alib"ation methods and method validations
!(3(7( $ont"ol o' data
!(3(7( $ont"ol o' data
!(!( E+ui*ment
!(!( E+ui*ment
!(!( E+ui*ment!(!( E+ui*ment
!(!( E+ui*ment
!(!( E+ui*ment
!(>( Measu"ement t"aceabilit,
!(>( Measu"ement t"aceabilit,
!(>( Measu"ement t"aceabilit,
!(>( Measu"ement t"aceabilit,
!(?( andlin#
!(?( andlin#
!(D( Assu"in# the +ualit,
!(10( Re*o"tin# the "esults
!(10( Re*o"tin# the "esults
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%a& A RI$ must have the necessa", 'acilities and labo"ato", e+ui*m
%a& A RI$ must have the necessa", 'acilities and labo"ato", e+ui*m
%b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume
%b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume
%b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume
%b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume
%b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume
%b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume
%c& A RI$ must have +uali'ied mana#e"ial and technical sta''
%c& A RI$ must have +uali'ied mana#e"ial and technical sta''
%c& A RI$ must have +uali'ied mana#e"ial and technical sta''%c& A RI$ must have +uali'ied mana#e"ial and technical sta''
%c& A RI$ must have +uali'ied mana#e"ial and technical sta''
%d& A RI$ must develo* its individual technical *"ocedu"es 'o" calib
%d& A RI$ must develo* its individual technical *"ocedu"es 'o" calib
%d& A RI$ must develo* its individual technical *"ocedu"es 'o" calib
%e& A RI$ must develo* its individual +ualit, assu"ance *"ocedu"es
%e& A RI$ must develo* its individual +ualit, assu"ance *"ocedu"es
%e& A RI$ must develo* its individual +ualit, assu"ance *"ocedu"es
%'& A RI$ must *a"tici*ate in. o" o"#aniJe inte"8labo"ato", com*a"is
%h& A RI$ must a**l, inte"national standa"ds a**licable 'o" calib"at
%h& A RI$ must a**l, inte"national standa"ds a**licable 'o" calib"at
%h& A RI$ must a**l, inte"national standa"ds a**licable 'o" calib"at
%i& A "eco#niJed autho"it, must assess a RI$
%j& A RI$ must assist Membe"s o' the Re#ion in calib"atin# thei" na
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%j& A RI$ must assist Membe"s o' the Re#ion in calib"atin# thei" na
%l& Acco"din# to "elevant "ecommendations on the 4MO ualit, M
%l& Acco"din# to "elevant "ecommendations on the 4MO ualit, M
%m& A RI$ must advise Membe"s on in+ui"ies "e#a"din# inst"ument
%n& A RI$ must activel, *a"tici*ate in. o" assist in the o"#aniJati
%o& The RI$ must coo*e"ate )ith othe" RI$s in standa"diJation o'
%*& A RI$ must "e#ula"l, in'o"m Membe"s and "e*o"t to the *"eside
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RE$IONAL INSTRUMENT CENTRE EVALUATION SCHEME
)uesti#n
C!a&ter * Management Requirements
A"e RI$ "elationshi*s )ith othe" se"vices de'inedP
A"e the"e *olicies and *"ocedu"es "elatin# to the *"otection o' its clients con'idential in'o"mationP
A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP
as a membe" o' sta'' been a**ointed as +ualit, mana#e"P
Fo ,ou have ualit, Assu"ance *"ocedu"es %ualit, Manual:&P
Is the +ualit, manual a**"o*"iate to the sco*e o' the RI$ activitiesP
A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P
A"e the"e *"ocedu"es to cont"ol documentsP
A"e the"e inst"uctions o" *"ocedu"e dealin# )ith the "evie) and a**"oval o' documentsP
A"e the latest ve"sions o' documents *"om*tl, availableP
A"e the *"ocedu"es 'o" the "evie) o' "e+uests and cont"acts establishedP
Is a *olic, 'o" *u"chasin# su**lies e-*"essedP
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A"e the *u"chasin# *"ocedu"es )"itten and validatedP
A"e the evaluation o' c"itical mate"ial su**lie"s *e"'o"medP
Fo ,ou have a *"ocedu"e o" dis*ositions conce"nin# "elationshi* )ith ,ou" clientsP
Is the con'identialit, o' clients ensu"ed du"in# all the *"ocessP
Fo ,ou have a *olic, 'o" the "esolution o' clients6 com*laintsP
Fo ,ou have *"ocedu"e%s& 'o" the "esolution o' clients6 com*laintsP
Fo ,ou have a *olic, 'o" the "esolution o' noncon'o"min# )o"P
Fo ,ou have a *"ocedu"e dealin# )ith noncon'o"min# calib"ation )o"P
In case o' noncon'o"min# )o". is the "es*onsibilit, 'o" autho"iJin# the "esum*tion o' )o" de'inedP
A"e dis*ositions taen in case o' noncon'o"min# calib"ation "e*o"tP
ave ,ou established a *olic, 'o" im*lementin# co""ective actions )hen noncon'o"min# )o" has been identi'iedP
ave ,ou established a *"ocedu"e%s& 'o" im*lementin# co""ective action )hen noncon'o"min# )o" has been identi'iedP
A"e co""ective actions monito"ed to ensu"e e''ectivenessP
ave ,ou established *"ocedu"e%s& 'o" *"eventive actionsP
ave ,ou established *"ocedu"e%s& 'o" the cont"ol o' +ualit, and technical "eco"dsP
Is the "etention time o' +ualit, and technical "eco"ds clea"l, establishedP
ave ,ou established a schedule 'o" +ualit, s,stem "evie)P
ave ,ou establish a *"ocedu"e to o"#aniJe +ualit, s,stem "evie)P
C!a&itre ;* Te!nia" requirementsave ,ou established a *olic, 'o" t"ainin# o' *e"sonnelP
Fo ,ou ensu"e that *e"sonnel is +uali'ied to *e"'o"m calib"ation )o"P
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Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P
ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P
Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essed ca*abilitiesP
A"e envi"onmental conditions cont"olled and "eco"dedP
Fo ,ou have s*ecial dis*ositions dealin# )ith nei#hbou"in# a"eas %'o" instance sto"a#e& P
as the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevant e+ui*mentP
Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP
as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is in cha"#e *a"ticula"l, o' method sel
ave ,ou develo*ed and validated s*ecial so't)a"e 'o" calib"ation )o"P
ave ,ou established a *"ocedu"e%s& 'o" data *"otectionP
Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed *a"amete"P
Is the "e+ui"ed accu"ac, s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P
Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedPave ,ou established "eco"ds 'o" each e+ui*mentP
ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP
Fo ,ou have s*ecial *"ocedu"e%s& 'o" e+ui*ment #oin# out o' ,ou" di"ect cont"olP
ave ,ou established a *"o#amme 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP
ave ,ou established a *"ocedu"e%s& 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP
$an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds and associated e+ui*mentsP
ave ,ou *e"'o"med "e#ula" checs to maintain con'idence in the calib"ation status o' "e'e"enceP
ave ,ou established a *"ocedu"e%s& 'o" the t"ans*o"tation. "ecei*t. sto"a#e o' inst"uments to be calib"atedP
ave ,ou established inst"uctions 'o" identi',in# such itemsP
ave ,ou established a *"ocedu"e%s& 'o" monito"in# the validit, o' ,ou" calib"ationsP
A"e all "elevant in'o"mation and data "e*o"ted in the calib"ation ce"ti'icate #iven to the client a'te" calib"ation )o"P
I' needed. a"e calib"ation data. )hich a"e obtained be'o"e and a'te" adjustment o" "e*a"ation. "e*o"tedP
RE$IONAL INSTRUMENT CENTRE
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Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essed ca*abilitiesP
A"e envi"onmental conditions cont"olled and "eco"dedP
Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed *a"amete"P
Re+ui"ed accu"ac, is s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P
Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP
ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP
ave ,ou established a *"o#"amme 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP
$an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds and associated e+ui*mentsP
A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP
ave ,ou establish a *olic, 'o" t"ainin# o' *e"sonnelP
Fo ,ou ensu"e that *e"sonnel is +uali'ied to *e"'o"m calib"ation )o"PIs eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P
ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P
ave the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevant e+ui*mentP
Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP
ave ,ou established a *"ocedu"e%s& dealin# )ith unce"taint, associated )ith calib"ation "esultsP
as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is in cha"#e *a"ticula"l, o' method sel
Fo ,ou have an, ualit, Assu"ance *"ocedu"es %ualit, Manual:&P
A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P
ave ,ou o"#aniJed o" *a"tici*ated in an inte"labo"ato", com*a"isonP
Is a membe" o' sta'' "es*onsible o' RI$ +ualit, assu"anceP
Foes the RI$ a**l, inte"national standa"ds. such as ISO 17 0!P
A"e the labo"ato", ce"ti'ied o" acc"edited a#ainst ISO D001 o" ISO 170! standa"dP
ave ,ou been audited o" evaluated )ithin the last 'ive ,ea"s b, a "eco#nised autho"it,P
Fo ,ou have Membe"s %NMSs& o' the Re#ion as clientP
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ave ,ou "eceived an, demand conce"nin# the calib"ation o' national standa"ds o' Membe"s o' the Re#ion %NMSs&P
ave ,ou calib"ated inst"uments %t"ans'e" standa"ds o" othe" senso"s& 'o" othe" Re#ion Membe"%s& )ithin the last 'ive ,ea
ave ,ou collabo"ated )ithin inst"ument domain )ith othe" Re#ion Membe"%s& )ithin the last 'ive ,ea"sP
ave ,ou "eceived demands dealin# )ith inst"ument domain comin# '"om othe" Re#ion Membe"sP
ave ,ou *a"tici*ated in o" o"#anised )o"sho* on met"olo#, o" inst"umentsP
ave ,ou had contact%s& )ith othe" RI$s )ithin the last 'ive ,ea"sP
Fo ,ou in'o"m "e#ula"l, Membe"s. *"esident o' the Re#ion and 4MO Sec"eta"iat. about ,ou" activities as RI$P
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Y#ur ans:er He"&
9es
9es
9es
9es 3(1(! The labo"ato", shall a**oint a membe" o' sta'' as +ualit, mana#e": )ho shall have
9es 3(( The labo"ato",6s +ualit, s,stem *olicies and objectives shall be de'ined in a +ualit, m
9es 3((1 The labo"ato, shall establish. im*lement and maintain a +ualit, s,stem a**"o*"iate t
9es 3(( : The ave"all objectives shall be documented in a +ualit, *olic, statement(((
9es 3(B(1 The labo"ato", shall establish and maintain *"ocedu"es to cont"ol all documents(((
9es
9es
9es
n5a
3(1(! The labo"ato", shall :e& de'ine the o"#aniJation and mana#ement st"uctu"e o' thelabo"ato",. its *lace in an, *a"ent o"#aniJation and the
"elationshi*s(((3(1(! The labo"ato", shall have *olicies and *"ocedu"es toensu"e the *"otection o' its clients con'idental in'o"mation(((
3(1(! The labo"ato", shall s*eci', the "es*onsabilit,.autho"it, and inte""elationshi*s o' all *e"sonnel(((
3(B( All documents : shall be "evie)ed and a**"oved :Fo not used old o" not a**"ouved documents(Revie)ed does not mean "evised(
3(B(( The *"ocedu"e%s& ado*ted shall ensu"e that:An elect"onic )a, is *ossible((
3(3(1 The labo"ato", shall establish *"ocedu"es 'o" the "evie)o' cont"acts(((This *a"t conce"ns all clients included inte"nal. othe" membe"seven )hen the se"vice is '"ee o' cha"#e(
3(>(1 The labo"ato", shall have a *olic, and *"ocedu"e%s& 'o"*u"chasin# su**lies(((Gu"chasin# can be subcont"act to a s*eci'ic de*a"tment(
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n5a
n5a
9es 3(7 The labo"ato", shall a''o"ds clients o" thei" "e*"esentatives coo*e"ation to cla"i', the cli
Rathe" 9es
Rathe" 9es 3(? The labo"ato", shall have a *olic, and *"ocedu"es 'o" the "esolution o' com*laints(((
Rathe" 9es
9es
Rathe" 9es
9es
9es !(10(D Mate"ial amendments to calib"ation ce"ti'icate a'te" issue shall be made onl, in the
9es
9es 3(10(1 The labo"ato", shall (((desi#nate a**"o*"iate autho"ities 'o" im*lementin# co""ective
Rathe" Not 3(10(3 The labo"ato", shall monito" the "esults to ensu"e that co""ective actions taen have
Rathe" 9es
9es 3(1(1 The labo"ato", shall establish and maintain *"ocedu"es 'o" identi'ication:o' +ualit,
9es 3(1(1( :Retentions times o' "eco"ds shall be establish(
9es 3(13(1 :The labo"ato",6s e-ecutive mana#ement shall *e"iodicall, conduct a "evie) o' the
9es 3(13(1 In acco"dance )ith a *"edete"mined schedule and *"ocedu"e. the labo"ato",6s e-ec
Rathe" 9es 3(13( 2indin#s '"om mana#ement "evie)s and the actions that a"asie '"om them shall be
9es !( The labo"ato", mana#ement shall ensu"e the com*etence o' all )ho o*e"ate:and si#
3(>(1 The labo"ato", shall have a *olic, and *"ocedu"e%s& 'o"*u"chasin# su**lies(((
3(>(3 The labo"ato", shall evaluate su**lie"s o' c"iticalconsumables(((/ut ,ou can also evaluate the othe"s su**lie"s(((
3(7 :that the labo"ato", ensu"es con'identialit, to othe"clients(
3(? The labo"ato", shall have a *olic, and *"ocedu"es 'o" the"esolution o' com*laints(((Inte"nal o" e-te"nal( Fela,. noncon'o"min# )o":Golic, de'ines actions(G"ocedu"e de'ines ho) to act(
3(D(1 The labo"ato", shall have a *olic, and *"ocedu"es that
shall be im*lemented )hen an, as*ect o' the calib"ation )o"do not con'o"m(((4o" )e"e done as it shall bePGolic, de'ines actions(G"ocedu"e de'ines ho) to act(
3(D(1 The labo"ato", shall have a *olic, and *"ocedu"es thatshall be im*lemented )hen an, as*ect o' the calib"ation )o"do not con'o"m(((4o" )e"e done as it shall bePGolic, de'ines actions(G"ocedu"e de'ines ho) to act(
3(D(1 :The *olic, and *"ocedu"es shall ensu"e that :the"es*onsabilities a"e desi#nated(((Note Identi'ication o' noncon'o"min# )o" can occu" at va"ious*laces )ithin the +ualit, s,stem and technical o*e"ations(((
3(10(1 The labo"ato", shall establish a *olic, and*"ocedu"e:'o" im*lementin# co""ective action )hennoncon'o"min# )o":have been identi'ied(Golic, de'ines actions(G"ocedu"e de'ines ho) to act(
3(11(1 Needed im*"ovements: shall be identi'ied(((3(11( G"ocedu"es 'o" *"eventive actions shall include theinitiation(((
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9es
Rathe" 9es !((! :The mana#ement shall autho"iJe s*eci'ic *e"sonnel to *e"'o"m *a"ticula":calib"ati
9es !(B Labo"ato", 'acilities 'o" calib"ation((H shall be such as to 'acilitate: calib"ations(
9es
Rathe" Not
Rathe" 9es !(3(1 :The labo"ato", shall have inst"uctions on the use and o*e"ation o' all "elevant e+ui
9es
No !(3( :the labo"ato", shall select a**"o*"iate methods(((
Rathe" 9es
Rathe" 9es !(3(7( 4hen com*ute" o" automated e+ui*ment a"e used 'o" the ac+uisition. the labo"ato
9es !(!(1 The labo"ato", shall be 'u"nished )ith all items o' measu"ement 'o" the co""ect *e"'o"
9es !(!( E+ui*ment and its so')a"e use 'o" calib"ation shall be ca*able o' achievin# the accu
Rathe" 9es !(!(3 Each item o' e+ui*ment used 'o" calib"ation shall: be uni+uel, identi'ied(9es !(!(! Reco"ds shall be maintained o' each item o' e+ui*ment(((
Rathe" 9es !(!(7 E+ui*ment that has been subjected to ove"loadin#:shall be taen out o' se"vice( It
Rathe" Not !(!(D 4hen e+ui*ment #oes outside the di"ect cont"ol o' the labo"ato", (((
9es !(>(1 : the labo"ato", shall have an established *"o#amme and *"ocedu"e 'o" the calib"ati
9es
9es !(>((1(1 2o" calib"ation labo"ato"ies. the *"o#"amme 'o" calib"ation o' e+ui*ment shall be
9es !(>(B(B $hecs needed to maintain con'idence in the calib"ation status o' "e'e"ence: shal
9es !(?(1 The labo"ato", shall have *"ocedu"es 'o" the t"ans*o"tation. "ecei*t:o' calib"ation ite
Rathe" 9es !(?( The labo"ato", shall have a s,stem 'o" identi',in# calib"ation items(((
Rathe" Not
9es !(10(1 The "esults o' each calib"ation. o" se"ies o' calib"ations ca""ied out b, the labo"ato",
n5a !(10(3(B 4hen an inst"ument 'o" calib"ation has been adjusted o" "e*ai"ed. the calib"ation
!((3 The labo"ato", shall maintain cu""ent job desc"i*tions 'o"mana#e"ial. technical and e, su**o"t *e"sonnel involved incalib"ations :Note At least. "es*onsabilities. com*etences and"es*onsabilities shall be de'ined(
!(B(1 :That labo"ato", shall ensu"e that the envi"onmentalconditions do not invalidate the "esults :o' an, measu"ement(!(B( The labo"ato", shall monito". cont"ol and "eco"dsenvi"onmental conditions (((
!(B(B The"e shall be e''ective se*a"ation bet)eennei#hbou"in# a"eas:!(B(3 Access to and use o' a"eas a''ectin# the +ualit, o' thecalib"ations shall be cont"olled (((
!(3( The labo"ato", shall use calib"ations methods : )hichmeet the needs o' the clients:The labo"ato", shall in'o"m the client:Even an inte"nal client(
!(3(7( 4hen com*ute" o" automated e+ui*ment a"e used 'o"the ac+uisition. the labo"ato", shall ensu"e that:Not necessa",. calib"ation can be *e"'o"med onl, manuall,(/ut even an E-celsheet must be validated(
!(>(1 : the labo"ato", shall have an established *"o#ammeand *"ocedu"e 'o" the calib"ation o' its e+ui*ment(G"o#"amme de'ines )henG"odedu"e de'ines ho)(
!(D The labo"ato", shall have +ualit, cont"ol *"ocedu"es 'o"monito"in# the validit, o' calib"ations unde"taen:2o" instance inte"labo"ato", com*a"isons(
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9es
9es !(B(! Measu"es shall be taen to ensu"e #ood houseee*in# in the labo"ato",(((
9es
9es !(!(3 Each item o' e+ui*ment used 'o" calib"ation shall: be uni+uel, identi'ied(
Rathe" 9es
Rathe" 9es !(>(1 : the labo"ato", shall have an established *"o#amme and *"ocedu"e 'o" the calib"ati
9es !(>((1(1 2o" calib"ation labo"ato"ies. the *"o#"amme 'o" calib"ation o' e+ui*ment shall be
9es
9es
Rathe" 9es !( The labo"ato", mana#ement shall ensu"e the com*etence o' all )ho o*e"ate:and si#
9es9es !((! :The mana#ement shall autho"iJe s*eci'ic *e"sonnel to *e"'o"m *a"ticula":calib"ati
Rathe" 9es !(3(1 :The labo"ato", shall have inst"uctions on the use and o*e"ation o' all "elevant e+ui
Rathe" 9es
9es !(3(>(1 A calib"ation labo"ato",:shall have and shall a**l, a *"ocedu"e to estimate the un
Rathe" 9es !(3( :the labo"ato", shall select a**"o*"iate methods(((
No 3(( The labo"ato",6s +ualit, s,stem *olicies and objectives shall be de'ined in a +ualit, m
9es 3(( : The ave"all objectives shall be documented in a +ualit, *olic, statement(((
9es Sum u* o' cha*te" 3((B et 3((3 conce"nin# +ualit, manual includes(
9es !(>((1( :Ga"tici*ation in a suitable *"o#"amme o' inte"labo"ato", com*a"isons is "e+ui"e
9es 3(1(3 I' the labo"ato", is *a"t o' an o"#aniJation:. the "es*onsabilities o' e, *e"sonnel:
9es
9es 3(1B(1 The labo"ato", shall *e"iodicall,. and in acco"dance )ith a *"edete"mined schedule
9es ave ,ou e-te"nal clients such as othe" #ove"nemental a#encies. *"ivate com*anies(((P
9es ave ,ou NMS o' the Re#ion as clientP
!(B(1 :The labo"ato", shall ensu"e that the envi"onmentalconditions do not invalidate the "esults :o' an, measu"ement(!(B( The labo"ato", shall monito". cont"ol and "eco"dsenvi"onmental conditions (((
!(!( E+ui*ment and its so')a"e use 'o" calib"ation shall beca*able o' achievin# the accu"ac, "e+uie"ed:Es*eciall, )hen ,ou bu, a ne) e+ui*ment
!(!(7 E+ui*ment that has been subjected to ove"loadin#:shall be taen out o' se"vice( It shall be:clea"l, labelled:
3(1(! The labo"ato", shall s*eci', the "es*onsabilit,. autho"it,
and inte""elationshi*s o' all *e"sonnel(((It is dealin# )ith inte"nal RI$ o"#aniJation(
!(( :The labo"ato", shall have a *olic, and *"ocedu"es 'o"identi',in# t"ainin# needs and *"ovidin# t"aininn# o'*e"sonnel:Golic, de'ines )hat(G"ocedu"e de'ines ho)(
!((3 The labo"ato", shall maintain cu""ent job desc"i*tions 'o"mana#e"ial. technical and e, su**o"t *e"sonnel involved incalib"ations :Note At least. "es*onsabilities. com*etences and
"es*onsabilities shall be de'ined(
!(3( The labo"ato", shall use calib"ations methods : )hichmeet the needs o' the clients:The labo"ato", shall in'o"m the client:Even an inte"nal client(
I' acc"edited %ce"ti'ied& attach a co*, o' ,ou" acc"editation%s& o"ce"ti'ication o" a lin to ce"ti'ication o" acc"editation o"#anismI' ,ou a"e both acc"edited and ce"ti'ied. tic manuall, the t)ochec bo-es %out o' a**lication&
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No
9es
Rathe" Not $ould be an, collabo"ation dealin# )ith inst"ument domain(
No
No 4o"sho* a"e use'ul to disseminate the met"olo#,(
Rathe" 9es 4o"in# to#ethe" to im*"ove the sill o' each othe"(
Rathe" Not A "e*o"t must be send to RA and 4MO eve", ,ea"(
!(>((1( :Ga"tici*ation in a suitable *"o#"amme o'inte"labo"ato", com*a"isons is "e+ui"ed )hen *ossibleThis *a"a#"a*h can be #ene"alised to eve", ind o' senso" andnot onl, labo"ato", inst"uments(This item a**ies onl, on 'ull ca*abilit, RI$
!(>((1(1 2o" calib"ation labo"ato"ies. the *"o#"amme 'o"calib"ation o' e+ui*ment shall be desi#ned and o*e"ated toensu"e : a"e t"aceable to SI units(:A"e some Re#ion Membe"s t"aceable via ,ou" RI$P
An, in+ui"ies "e#a"din# inst"ument such as *e"'o"mance.*e"'o"med tests. maintenance(
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autho"it, 'o" ensu"in# that the +ualit, s,stem is 'ollo)ed at all times(
anual(((
the sco*e o' its activities(((
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nt6s "e+uest(((
o"m o' a 'u"the" document(((
action )hen noncon'o"min# )o":have been identi'ied
been e''ective(
and technical "eco"ds(((
labo"ato",6s +ualit, s,stem(
tive mana#ement shall *e"iodicall, conduct a "evie) o' the labo"ato",6s +ualit, s,stem((
eco"ded(((
n calib"ation ce"ti'icates(
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ion:The labo"ato", shall maintain "eco"ds o' the "elevant auto"isation%s&
*ment(((
, shall ensu"e that:*"ocedu"es a"e established and im*lemented 'o" *"otectin# the data(((
mance o' the calib"ations(((
ac, "e+uie"ed(((
hall be:clea"l, labelled(((
ion o' its e+ui*ment(
desi#ned and o*e"ated to ensu"e : a"e t"aceable to SI units((((
l be ca""ied out(((
ms. to *"otect the inte#"it,(((
shall be "e*o"ted accu"atel,. clea"l,. unambi#uousl, and objectivel,(((
"esults be'o"e: shall be "e*o"ted(
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ion o' its e+ui*ment(
desi#ned and o*e"ated to ensu"e : a"e t"aceable to SI units(:
n calib"ation ce"ti'icates(
ion:The labo"ato", shall maintain "eco"ds o' the "elevant auto"isation%s&
*ment(((
e"taint, o' measu"ement 'o" all calib"ations(((
anual(((
d )hen *ossible
hall be de'ined in o"de" to identi', *otential con'licts o' inte"est(
and *"ocedu"e. conduct inte"nal audits o' its activities(((
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