formatted id defect name - carestream dental scheduler pop's up in front of softdent when...

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04/02/2018 © 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 1 CS SoftDent Software, 17.0 Release Notes Rev A CS SoftDent Release Notes The following is a list of issues addressed in releases of the SoftDent software. All fixes are cumulative (each new release contains all new fixes as well as all fixes from the previous release) and are in addition to the new features detailed in the SoftDent What’s New section of the Online Help or ReadMe document. The number preceding each item is the Rally ID or Rally number. Releases V17.0 US41358 Clinical Module: Overview tab: See the patient's perio chart US41359 Clinical Module: Overview tab: See information about the patient's next appointment US41362 Clinical Module: Overview tab: See the most recent Clinical Images on the Overview page US41363 Clinical Module: Overview tab: See treatment plan information US41364 Clinical Module: Overview tab: See specific treatment plans US41366 Clinical Module: Overview tab: See most recent clinical notes- Exclude imaging notes US41456 Clinical Module: Replace existing clinical tabs (Restorative, Perio, Exams, Imaging, and Treatment Plan) with newly designed tabs. US41457 Clinical Module: Overview tab: See what procedures the patient had performed during past visits US41462 Clinical Module: Overview tab: See the patient's hard tissue/restorative chart with clinical history US41815 2018 CDT codes update US41816 2018 CDT: Graphical representation of any of the 18 new CDT 208 codes6118 and 6119 US42792 Patient Information window: the colors of the tabs in the Patient Information window have a more modern color scheme. US43078 Clinical Module: Colors of all the tabs in the Softdent to have a more modern color scheme. US43283 Clinical Module: Clinical Notes: New Notes, Labs, and Documents tabs US43549 17 CS Record Locking US43944 Update v17 application launch splash screen US43946 Update the v17 install splash screen US43960 Updated the palette window background changed in the UI Refresh initiative US43961 The background Color for the UI with small windows to have a grey background color of #9E9E9E. US44482 Remove UDI information and update copyright and trademark information US44551 Clinical Module: Choose which clinical screen loads first when I open the charting module US44563 All windows: updated color palette US44565 Updated login window to reflect branding US44801 Update existing tutorial data with the new set US45233 List of Internal Utilities: ArchiveClinicalNotes.exe CheckSSN.exe DanglingImageDocuments.exe DanglingImageRef.exe DeleteOutOfSchedRangeRecs.exe DelOverlappedHistAppts.exe FindZeroTransDate.exe FixBalMMStandAloneUtility.exe FixCorruptData.exe FixCorruptHeader.exe FixCorruptUniqueIDs.exe FixInsBalMM.exe FixRegOff.exe ImageDBMapper.exe RebuildImageDatabase.exe RemoveImagePath.exe SDImageDBMoveUtility.exe UncompressTrans.exe UpdateBBWithAllowTable.exe UpdateFeeSched.exe RemoveDBNotes.exe TTUtility.exe

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Page 1: Formatted ID Defect Name - Carestream Dental Scheduler pop's up in front of SoftDent when posting. ... DE12337 The Plus and Minus Buttons are Missing from the ... DE13496 SDWin DBM

04/02/2018

© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 1 CS SoftDent Software, 17.0 Release Notes Rev A

CS SoftDent Release Notes

The following is a list of issues addressed in releases of the SoftDent software. All fixes are cumulative (each new release contains all new fixes as well as all fixes from the previous release) and are in addition to the new features detailed in the SoftDent What’s New section of the Online Help or ReadMe document. The number preceding each item is the Rally ID or Rally number.

Releases V17.0

US41358 Clinical Module: Overview tab: See the patient's perio chart

US41359 Clinical Module: Overview tab: See information about the patient's next appointment

US41362 Clinical Module: Overview tab: See the most recent Clinical Images on the Overview page

US41363 Clinical Module: Overview tab: See treatment plan information

US41364 Clinical Module: Overview tab: See specific treatment plans

US41366 Clinical Module: Overview tab: See most recent clinical notes- Exclude imaging notes

US41456 Clinical Module: Replace existing clinical tabs (Restorative, Perio, Exams, Imaging, and Treatment Plan) with newly designed tabs.

US41457 Clinical Module: Overview tab: See what procedures the patient had performed during past visits

US41462 Clinical Module: Overview tab: See the patient's hard tissue/restorative chart with clinical history

US41815 2018 CDT codes update

US41816 2018 CDT: Graphical representation of any of the 18 new CDT 208 codes6118 and 6119

US42792 Patient Information window: the colors of the tabs in the Patient Information window have a more modern color scheme.

US43078 Clinical Module: Colors of all the tabs in the Softdent to have a more modern color scheme.

US43283 Clinical Module: Clinical Notes: New Notes, Labs, and Documents tabs

US43549 17 CS Record Locking

US43944 Update v17 application launch splash screen

US43946 Update the v17 install splash screen

US43960 Updated the palette window background changed in the UI Refresh initiative

US43961 The background Color for the UI with small windows to have a grey background color of #9E9E9E.

US44482 Remove UDI information and update copyright and trademark information

US44551 Clinical Module: Choose which clinical screen loads first when I open the charting module

US44563 All windows: updated color palette

US44565 Updated login window to reflect branding

US44801 Update existing tutorial data with the new set

US45233 List of Internal Utilities: ArchiveClinicalNotes.exe CheckSSN.exe DanglingImageDocuments.exe DanglingImageRef.exe DeleteOutOfSchedRangeRecs.exe DelOverlappedHistAppts.exe FindZeroTransDate.exe FixBalMMStandAloneUtility.exe FixCorruptData.exe FixCorruptHeader.exe FixCorruptUniqueIDs.exe FixInsBalMM.exe FixRegOff.exe ImageDBMapper.exe RebuildImageDatabase.exe RemoveImagePath.exe SDImageDBMoveUtility.exe UncompressTrans.exe UpdateBBWithAllowTable.exe UpdateFeeSched.exe RemoveDBNotes.exe TTUtility.exe

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04/02/2018

© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 2 CS SoftDent Software, 17.0 Release Notes Rev A

DE24117 – Inaccessible portraits on the scheduler v116.x. This was caused by a coding mistake that has since been fixed. Portraits no longer “drop” from the Scheduler data. DE34520 – Licensing issue: each time SoftDent crashes, one of the available licenses is used DE31574 – DVD title for 16.2.7 Single DVD installer shows as “SoftDent v16.1” DE34585 – When two or more users attempt to login at the same time, the softdent.log is locked. DE38666 – Certain actions involving image cause file handles to be leaked DE24106 – eForms – Process Causes Slowness in SoftDent After Upgrading to v16.1.1.206. V16.2.8 US40137 Splash Screens - 2017 Update US38651 SoftDent Cloud and MS Office - Make messages consistent and User friendly DE28873 The appearance of the "Duplicate Social Security Number Detected" warning is inconsistent. DE30560 Adding a patient TeamTalk note causes one or more digits of the patient's Social Security

Number to be replaced by hyphens DE31582 Patient and Account Transactions Appear to Have a Balance Mismatch Even Though There is No

Actual Balance Mismatch V16.2.7

US38363 Integrate SD with the updated R&A Toolkit US36338 SD: Update Version Number to 16.2.7 US36915 SD Entrust Code Signing Cert Update US35928 SoftDent adoption of updated ePayments v1 toolkit - Mastercard Bin DE21113 SCR11363 - Procedures Posted From Appointment Cards Do Not Automatically Link to Diagnosis

Codes DE21729 SCR11435 - Inactive Prescriptions Can Still be prescribed DE23177 Receivables Fix Utilities Clears Out Failed Appointment Production and Production Goals DE24582 Treatment Plan - When Printed, Treatment plan Shows Tooth and Surface for non-procedure

transactions DE24583 Charting - ADA Code 2929 - Does Not Display Chart Graphic DE24586 Arch Indicator Needed - North Carolina Medicaid Requirements for ADA Codes 5610 and 5620 DE27614 Cloud - Daysheet Slowness in SoftDent Cloud DE27764 Single DVD: Error Installing Kiosk DE29467 Customers get "error=2" messages on occasion in various scenarios DE30556 Carestream Inc. Date showing 2016 should be 2017 on Help About screen on CS Softdent 16.2.7

(Client Server) DE30867 SD / Thumbnail Viewer Memory Leak DE31006 Softdent Help > System Requirements on the Web link is not correct 16.2.7/116.2.7 DE31060 Splash screen is blank on 16.2.7 CS DE31166 Unable to launch SD 16.2.7 in Tutorial mode - data is not compatible V16.2.6 CLOUD UPDATE only V16.2.5

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04/02/2018

© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 3 CS SoftDent Software, 17.0 Release Notes Rev A

US33512 [Story] Archive Unlimitedtxt.dat records US28964 Help Menu in SoftDent - Carestream Dental Institute US33276 SD CDT 2017 Code Changes US33494 SD CDT 2017 - new chart graphics DE20426 Kansas State Pharmacy Requirements for Controlled Substances DE23210 SCR 11621 - Implant Placement Codes 6012 and 6013 Do Not Have Graphics When Charting V16.2.4

DE20001 - [CareCredit] Remove display of credit limit and current balance

DE21553 - eReminders help file needs to be updated

DE21727 - SCR11438 - Clinical Notes Are Not Added When Using the ePrescriptions Module

DE21728 - SCR11437 - ePrescriptions Do Not Show Up On the Prescription Audit Trail

DE22304 - SCR 11482 SD eRx not saved to patient rx hx when staff puts them on hold for dr

to send later

DE22752 - SCR#11547 Cannot Attach FMS Image Files to NEA in SoftDent Cloud

DE22753 - SCR#11546 'FMS' cannot be exported from Softdent Cloud.

DE22875 - SCR#11564 - Error: "There Was an Error Copying Files For the Trophy R&A SDK

Installer. Check the SoftDent.log

DE22876 - UII needs to use quotes around path name of the temp file being sent to Dexis

DE22969 - SoftDent - UDI changes

DE22982 - SCR 11579 Unexpected errors and imaging errors with in SoftDent after

updating to 16.2.3.

DE22994 - SCR #11577- Voice Recognition Module Is Charting Incorrect Numbers In 16.2.3

DE23109 - Imaging - Critical memory leaks related the the R&A toolkit after update to

v16.2.3

DE23146 - CR#11608 Softdent launches Schick it is no longer putting 00s in front of the

Unique ID/Integration ID in V16.2.2 and higher.

DE23329 - Install loop with SoftDent and R&A v6.14.7.7 if R&A v6.14.7.10 is present

DE23393 - Softdent Installation media rework

DE23630 - SCR 11648 - The Remigrate Utility Crashes When the Resync Appointments

Option is Selected

DE23663 - CareCredit new account terms (tight timeline for 4/29/16 in production)

DE23678 - SCR 11656 CareCredit Provider Configuration Will Not Stay Set to Service Added

DE24098 - Install Menu for 16.2.4 is still showing 16.2.3 version

V16.2.3

DE22366 - SoftDent Tooth Numbering System Is Not Correct for New Images after Upgrade to 16.2.2

DE22372 - Error number 6 when opening patient chart from Softdent using version 16.2.2 V 16.2.2

DE19034 - [PORT] Single DVD for 16.2.1

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04/02/2018

© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 4 CS SoftDent Software, 17.0 Release Notes Rev A

DE19308 - Jenkins Builder - location of the Wise Installation System

DE19727 - [16.2.2]KIOSK.dll needs logging removed and 'hanging' fix added

DE20388 - ListBadVisanettransRecs utility needed for 16.2.x

DE20428 - Running the Failed Appointments Report Without a Date Causes All Appointments to Become Failed Appointments on the Scheduler

DE20555 - Standalone Credit Card Deposit Slip not printing the CC Refund code in 16.2.1.16NS

V 16.2.1

DE19893 - Bad tab errors when printing Prod by ADA report

DE19726 - Open the Medicaid Encounter Report in Excel

DE19695 - Balance Mismatch created when edit tooth # on posted trans

DE19661 - Find Largest ID - File selection list has a couple of check boxes without the labels

DE19130 - California Rx are not being accepted because of pre-printed name/address requirement

DE20022 – Credit Card payments do not appear on Deposit Slip report in SoftDent 16.2.0 – Specific to non-scheduler app suite

V 16.2.0

DE 4307 - STATEMENTS - Clicking the X button to close the statement preview does not ask you to save the batch in classic view

DE4510 -- KIOSK - SDTask manager cannot be found after KIOSK is rebooted

DE7548 - Account Tab in the Contact Expert Shows Patients Who Have Been Marked Inactive

DE13642 - New patient preferred times not based on hours the office is open

DE13690 - Error appears attempting to list the office totals for the Unsubmitted Claims report

DE15275 - Requesting a Paper Billing Statement with Only VISA MC AMEX Credit Card Box Options

DE15276 – Providers Balance is Double the Amount In the Payment Screen

DE15566 - Not Able to Set Default Book Because it Has A 3 Digit ID Assigned

DE15567 - SoftDent Allows Past Exams In the Chart to Be Edited

DE15671 -Rhode Island Medicaid 2012 ADA Claim Form

DE15913 - Follow Up appt in Electronic Router points to the wrong patient

DE16067 - Include new Delta 2012 ins form in release

DE16158 - SoftDent Allows Past Exams In the Chart to Be Edited

DE16309 - Summary Diagnosis Pointer Box 24E Needs to Print Numbers instead of Letters for ICD9 for Anthem BlueCross BlueShield

DE16343 - Clean installs do not properly initialize practice record or scheduler books

DE16500 - Deposit slip for single provider not showing correct amounts

DE16602 - Credit Card Insurance Payment - clean install has codes twice

DE16690 - Control ID 0() Not Found Message Appears When Using Shortcut Key P to Access Patient Prescriptions in Classic Workspace

DE16860 - Budget Plan Ledger allows Insurance payment codes when previously entered code is edited

DE16861 -Error no 3470 is displayed when Budget code 48 is edited

DE16863 - Account Payment Screen- View Credit card info is displaying in a wrong place

DE16887 - Dr ID and Amount info should not be displayed when the code is changed to 2 on Insurance Payment Screen

DE16921 - Stand alone utility - Medicaid Encounter Report needs birthdate

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04/02/2018

© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 5 CS SoftDent Software, 17.0 Release Notes Rev A

DE16958 - Margins Seem to Have Shifted Preventing Phone Number to Display on the Daily Op Scheduler

DE16976 - Text displaying year gets cut off on Practice Central

DE17081 - eRX - Need quotes around path names sent to ShellExecute

DE17088 - PCI flag does not persist from ADA code to Claim if other non PCI codes are included

DE17089 - - Documents in SDReports and Letters cannot be seen after a server move

DE17341 - Production by ADA Report Doesn’t Give a Total for PRVDR Prod Rate or GROUP Pro Rate

DE18432 - 5 Second Freeze on Workstations when communicating with License server

DE18501 - Cloud -- Printers Reverting back to PDF

US 18109 - Add a Year to Date Unused Benefits Merge Field for Use in Letter Expert Templates

US18150 – Prevent local image path

Care Credit Integration

US 6569 - Insurance Payments By Credit Card

V 16.1.2

US 23020 – SQL Failure during install V 16.1.1

DE4609 - Account Budget Plan Is Not Calculating Final Payments Properly

DE13108 - * [16 Hosted] ChartControlCenter ini files cannot be copied to Program Folder

DE13778 - 16.0 HOSTED / 16.1 HOSTED] Prompt to install Powerpoint should not occur in Hosted (auto install)

DE13801- The Change Location Express Bar (and right click options) menu can be used for an appt in the future

DE14179 - Need to set registry entry during install to fix SMB v2 caching issue

DE14004 - The Monthly Register Report Cuts Off the Amount Due to PPO Write off When the Amount is more than 6 digits

DE14711 - Utility to send patients to Amazing Charts

DE14826 - Amazing Charts - need to have a way of purging XML files from MirthOutput folder

DE 14905 - [16.1 HOSTED] Make any UI that displays printer driver name as long as possibe

DE 15016 - [16.1 BETA / 16.1] Remove Check For Updates menu option

DE 15054 - 16.1 and 116.1 BETA - Adapter Host services not letting go of files

US18089 – CDT 2015 codes US18295 – Toggle eRx between Testing and Production mode

US 15397 - Checkout payment screen change

Installer

DE15168 - SUS - Determine is on server other than via registry key

DE15171 - SUS - Update Check Failure needs to be more user friendly

DE15177 - SUS - If no Success or Fail msg received from installer, check for success a different way and ask to rebbot

DE 15229 - When path to Softdent installer cannot be located (new workstations), user will be prompted to enter a path

DE15230 - do not run the MTM install if Pearl not previously installed

DE 15274 - If SUS update available but workstation updates via DVD, SUS update won't go away [6059CTL85]

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04/02/2018

© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 6 CS SoftDent Software, 17.0 Release Notes Rev A

DE 15298 - Error: "Softdent Installation Failed. The Installer Must Abort" is Displayed When Attempting to Install or Update CS SoftDent on a Workstation [11027CTL85]

DE 15301 - Error: "Authenticated User Required - An Authenticated User is Required to Configure the Update System" is Displayed When Configuring or Applying an Update Using the CS Software Update System [2271CTL85]

DE 15310 When needed, the App Suite installer will run Windows Installer 4.5 in NON quiet mode

DE 15327 - When doing a SUS update the WSetupDVD folder is not updated to the latest version,

making fresh installs or reinstalls of workstations slightly more difficult. [12952CTL85]

DE 15490 - SUS installer should rewrite relevant registry keys on any install, whether clean, update, or otherwise

DE 15727 - Change AppSuite Scheduler installers to include the word "Scheduler" in title

V 16.1.0

SoftDent

DE4318 - When Linking a CPT Code to an ADA Code the CPT List Has All ADA Codes Listed

DE4368 - Install changes to prevent App Server from being installed twice in an office

DE4369 - Sort lab cases in reverse date time order DE4473 - Generic Clinical Notes for All Providers Show in the Individual Provider’s List When Using an

ADA Code with a Modifier DE6923 - Add New CDT Code 9975 To Bleaching Button In the Chart DE7128 - When Printing the Time Card Report Using the "Print Each Employee on a Single Page" an Extra

Blank Page is Printed

DE8035 - Deleting Team Talk Notes Is Causing SoftDent to Freeze

DE10816 - Using Auto Dialer From the memos screen does not allow Cell phones to be dialed. DE11173 - SetDef log file spelling error DE11721 - SetDef doesn't convert failed authorization records into new format DE11722 - There was no CC transaction found with the specified ID error entering Recurring CC

Payments screen

DE11918 - Zoom Window Doesn't Display the Cell Phone Numbers

DE12013 - CMS 1500 02-12 Claim Form (Required for ICD 10) DE12139 - HIPAA is spelled incorrectly (HIPPA) in several places

DE12188 - FindSchedulerGaps in Practice Central ends up calling into eForms

DE12377 - CC Payment Plan processing making inefficient calls

DE12592 - RecryptTransFiles needs quotes around the path name

DE12648 - Softdent incorrectly reading ECSPAPYOR.DAT file when determing RTC status

DE12728 - Patient can be saved with partial SSN or phone

DE12962 - Custom form for Virginia Medicare

DE13010 - Reword Med Alert message

DE13095 - Too Many Failed Credit Card Payment Plan payments increase the balance beyond the total amount financed

DE13119 - Box 24E of the CMS HCFA 1500 02-12 form Needs to Print Letters Instead of Numbers

DE13210 - Some Medical CPT Codes Show Tooth/Surface Required

DE13414 - Unable to Print Clinical Notes for One Patient on a Specific Date

DE13478 - need PA Medicaid form based off of ADA 2012 form

DE13496 – {CS Only] SDWin DBM Error, File No. 459 Error = 17 When Going Forward and Backwards in the Scheduler

DE13678 - Spelling error in Office Expert dialog

DE13723 - ERA Reversal Code is Posting to the Patient Transaction Ledger as a Negative Number\

DE13744 - North Carolina Medicaid Claim Denied Due to Wrong Formatting in Box 28

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04/02/2018

© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 7 CS SoftDent Software, 17.0 Release Notes Rev A

DE14180 - Settled Payment Plan CC transactions show up as authorized in CC Payments list

DE14710 - Ability to print a paper Rx without turning the eRX module off

DE14905 - [HOSTED] Make any UI that displays printer driver name as long as possible

DE14972 - Insurance Company Diagnosis Code Setting is Switching to Default

DE15016 - Remove Check For Updates menu option

US14970 – Amazing Charts integration

US17276 – pass appropriate DPMS type to eForms/eReminders

US1518 – Server 2012 R2 Support

V14.2.8

US 15202 – New GIP toolkit

DE 11781 - In Client Server - When Printing a Single Billing & Monthly Statements it Defaults to G2

DE 12118 - FindSchedulerGaps in Practice Central ends up calling into eForms

DE 12116 - When Viewing the Appointment History Screen on a Windows7 Machine There are Blank Appointments

DE 12377 - * CC Payment Plan processing making inefficient calls

V14.2.7

DE 4498 - A Pontic Code Posted Over a Missing Tooth Disappears When Switching to a Quadrant View

DE 4621 – Transactions with a (corrupt) 0 date cause Receivables Totals to not match

DE 6762 - Medical Alerts Are Being Cut Off The Medical History Form

DE 6922 - Scanning Multiple Documents in v14.2. changed the Process of Appending Pages

DE 10274 - Crash when printing daily op report due to a blocked slot with max number of characters

DE 10561 - When Using the Outstanding Insurance Report in the Contact Expert and Selecting to Delete the Claim SoftDent Crashes “There was an unexpected error in the program. SoftDent will attempt to shut down.”

DE 10611 - ePayment - Init PW_ICCPS function calls

DE 11088 - A file access conflict error appears when trying to launch the Payment Plan Conversion Utility (due to service name change)

DE 10809 - TTUtility needs to be added ability to delete Popup records with ID of zero

DE 10811 - Popup records with ID of zero need to be deleted from the system

DE 10961 - Changes Made To the Account Document Image Label Field is Not Being Saved

DE 10986 - “Access to an unnamed file was denied” error checking patient's Eligibility

DE 11032 - Can’t Save Eligibility for Patients, and Eligibility Documents Are Not Showing in the Document Tree

DE 11044 - Need a utility that would fix eligibility records that don't show in the document tree

DE 11172 - Combo box displays patients not associated with the account (Dr. Holly Bell)

US 13365 - View Patient Info in Electronic Router

US 13745 - Allow Sales Tax on ADA Form for States that Allow Tax to be Filed

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© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 8 CS SoftDent Software, 17.0 Release Notes Rev A

V14.2.6

DE 4728 - Eforms - unintitializes with automated sdwin from task manager

DE 6980 - Out of Memory Error When Scanning Large Number Of Documents

DE 7020 - Blue Cross Blue Sheild of Michigan CMS 1500 Form Modification

DE 7484 - ePayment - Using Payment screen ("Y" screen), if payment amount is changed after initial window, it posts incorrectly

DE 7550 - Not Able to Generate a Hygiene Analysis Report for Specific Provider ID

DE 7668 - When Charting Three or More Procedures Marked to Automatically Add Clinical Note, the Clinical Note Time Stamp Is Not Correct For Some of the Notes

DE 7670 - Patient’s Email Address Does Not Appear When Viewing from the Show Insured Patients Window of The Insurance Plan

DE 7675 - ePayments - individual transactions not listed next to the patient name on the credit card receipt as it was in previous versions

DE 7677 - ePayment - Payment plans should be distinguished with an asterisk

DE 7719 - ePayment - Editing a Distributed CC payment causes it to be deleted

DE 7946 - Claim Form #136 Ohio Medicaid ADA Form 2006 Laser Form Prints Without Lines

DE 8726 - ePayment - Reversal call being made on unauthorized transactions

DE 8033 - Overlap Error, Cannot Schedule Appointment When Viewing History Appointments

DE 8430 - ePayment - Expand log entry in setdef.log

DE 8438 - Imports from the softdent chart not showing in VixWin

DE 8444 - 2012 ADA Claim Form Is Missing an Additional Horizontal Line in Box 31a

DE 8445 - 2012 ADA Claim Form #201 Does Not Print Taxes in Box 31a When Tax Feature is Enabled

DE 8525 - Scanning - buttons missing from toolbar

DE 8726 - ePayment - Reversal call being made on unauthorized transactions

DE 8931 - Y Screen – denied payments not showing as part of payment

DE 8931 - Y Screen - denied payments not showing as part of the payment (Dr Bell)

DE 8932 - Y Screen - crash when cancel

DE 9157 - An Unknown Category is Created in the Document Tree After Viewing Patient Eligibility

DE 9161 - Record locked by another user when deleting the same CC transaction

DE 9273 - Imaging Error 1, Not Enough Memory Available Message When Opening Portraits in SoftDent

DE 9276 - Referring Doctor Label Font is smaller than All Other Labels

DE 9342 - ePayment - show different messages based on state of trans being deleted

DE 9484 - Birthdays Before 1930 Appear as 20## When a Patient User Selected Report is sent to Excel

DE 9554 - Recurring CC Payments section on PC – should not show any visa net transactions if CC option is disabled

DE 9676 - Memory issues with scanning/imaging

DE 9837 - Bluebook Tooth Limitation Is Estimating Insurance in the Treatment Plan for Non Covered Teeth

DE 9938 - Memory leak when creating a portrait

DE 9957 - Capture Dialog control bar not displaying fully in some resolutions

DE 9938 - Memory leak when creating a portrait

DE 10280 - ePayment - Ledger style receipts should show all payment distributions

DE 10325 – ePayment - deleting a multipart credicard payment doesnt remove the transaction form the epayment settlement dialog

DE 10432 - ePayment - enabling cc processing to be by provider without setting at least one provider can cause infinite loop

DE 10556 – Latest ePayment Toolkit (3.1.7.32)

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© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 9 CS SoftDent Software, 17.0 Release Notes Rev A

DE 10560 - Open Settings File appears after login - looking for visanet.ini file

DE 11088 – During an upgrade, a file access conflict error appears when trying to launch the Payment Plan Conversion Utility

US 11974 – Server 2012 Support

US 12670 - ePayment - Display Provider Totals on Y Screen

US 10727 - ePayments - An "Enabled For Providers" office cannot post a distributed personal payment to multiple doctors.

US 12778 - Deliver CDT Code Updates to customers

US 12978 - Integrate with new image type for CS Solutions

US 13085 - ePayments - An "Enabled For Providers" office cannot post a distributed personal payment to multiple doctors.

US 13086 - Display Provider Totals on Y Screen

US 13267 – Windows 8 and 2012 Server Support V14.2.5

DE 8288 - When Attempting to Print the Daily Register Report, "The Result Exceeds the Display Limits. Please Select a Shorter Date Range and Re-Run the Report" Warning Appears

DE 8446 - *Unexpected Error Appears After Importing a Clinical Document into the Patient’s Document Tree

V14.2.4

DE 4303 - If a Full Mouth Series is Inadvertently Posted to the Incorrect Patient and Later Deleted from that Patient, their Last Full Mouth Series Date is not Updated

DE 4324 - Imported and Scanned Documents are not Staying Attached to Claims After They Have Been Completed

DE 4406 - When a Patient Referral Report is Output to the Patient Referral Letter Expert Template, the Referred In Patient is being Addressed instead of the Referring Patient

DE 4411 - When printing a routing slip for one patient with two appointments only the first one prints

DE 4417 - When Printing Contact Notes SoftDent Software Will not Print the Full Note

DE 4420 - Hygiene Analysis report should not include patients whose last visit was several years ago

DE 4451 - Report output to Excel defaults to the REP extension

DE 4521 - HIST Is Not Being Removed From the Title Bar After Deleting the Patients *.HST File

DE 4922 - Emergency Contact Does Not Get Automatically Populated When Patient Is Added Via a New Patient Appointment

DE 5530 - Viewing Documents from Phone Center Transactions should take you to EOB

DE 6581 - Register For Period Report Shows Negative Numbers

DE 6797 - Error Processing Form File to Many Nested When Printing Appointment List

DE 6921 - Two Signature Lines Required On Prescriptions

DE 6924 - SoftDent Crashes When Selecting Documents While In the Employee List

DE 7006 - clinical note getting added to the wrong patient

DE 7019 - Practice Central Patients Needing Medical History Shows Patients Not Due For History Update

DE 7034 - Softdent Account Budget Plan Receipts do not show patient / account info

DE 7087 - SD ePayment - Wording needed on initial Transaction entry screen

DE 7099 - Decode Encoded Passwords Window Doesnt Appear After Logging Into SDutils

DE 7103 - Date of Service Prints in Box 24 on ADA Claim Forms When Printing the PreAuth

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DE 7208 - Scanning clinical images within SoftDent

US 9835 - Add email to Routing Slip

V14.2.3

DE 6660 - CDT 2013 Utility is adding adafee records with an office of 0 V14.2.2

DE 6553 - new CDT codes will not load if KDI is installed

DE 6579 – ADA Code 1208 Is Marked As Quadrant or Tooth Required

DE 6578 - SoftDent Crashes When Sending Email From the Chart

V14.2.1

32618 - Bluebook Waiting Period Limitations for Secondary Plans are not Taken into Account During the Insurance Estimation Process when a Transaction is Posted

34187 – Prevent images captured in the Document tree from being specified as a clinical image (this was causing images belonging to another patient to display)

37236 – Add ability to Print from Print Preview when previewing Paper Statements

39666 - empty Recall (Last Exam) item is being added to Office Expert when cancelling out 42514 - Add a credit to the transaction screen if a charged payment plan amount is greater than the account balance. 42595 – The last payment of a Credit Card payment plan is being calculated incorrectly when the patient chooses the

payment amount 42860 - Do not allow a claim to be submitted if there is a missing plan and/or insurance company

42922 - Need a drop down menu on Statement Preview Screen like Billing Statements Settings screen 43515 – Add a link to Insurance Company from Appointment or Patient screen

44099 - NEA Numbers clearing from Secondary Claims

44312 - The patient's document screen will not show a posted predetermination ERA

45503 - Deposit Slip Does Not Subtract "Already Posted" ERAs

45637 - Time Card Report Doesn't Calculate Overtime Properly When the Work Week Doesn’t Start on a Sunday or Monday

45706 - Lab Case Info on Confirmation List no Longer Shows in SOFTTDENT v14 and Needs to Show More Information.

45994 - Added ability to re-enable Post All button when grayed out even though all ERAs are ready to post 46025 - Changed the Uncompress Transaction utility so it ignores Moved Patients

46274 - Remap ADA Code utility - no user interaction (progress bar) 46522 - Confirmation notes for reminders sent via e-mail show as if they are voice reminders

46833 - Remap ADA Code Utility Will Not Change Code 2391.20 to 1352

46836 - Payments Are Not Displaying The Correct Provider ID Under The Charting Clinical History Tab

46845 - Error: "Unexpected Error has Occurred" when adding procedures with bluebook notes to a Tickler entry

47079 - CR acquisition button fails to launch the CR acquistion interface

47241 - Per visit clinical notes cut off when printing

DE 4553 – Set the HIPAA Privacy Acknowledgment when signed via eForms

DE 4609 - Account Budget Plan Is Not Calculating Final Payments Properly

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DE 4611 - Allow for Functionality to Report Discounts that were Provided to a Patient on the Same Date of Service

where Procedures were Submitted DE 4918 - Bluebook Entries Are Not Being Removed When Allowance Table is Attached DE 4919 - The Outstanding Insurance Breakdown on the Account Aging Report Cannot Be Compared to

Any Other Report in SoftDent

DE 4958 - Document Categories - show categories in the "Category" control in display order, not id order

DE 4960 - eReminders sending new Reason codes

US 6188 – CDT 2013 codes and ADA form added

US 6361 - Imaging: 9300 Select support

US 6442 - Center bulk payment screen to prevent scrolling

US 6548 - Add cell phone number to medical history update form V14.2.0

29595 -NY Medicare requires the word "SAME" in certain circumstances

34054 - Add an Option to Print 'Signature on File' in the Treating and Billing Dentist Signature Fields on Insurance Claim Forms

34641 - Annotations do not initially dispay in edit mode when "show annotations" check box is checked

35021 - Ability to print the patient's cell phone number on routing Slips

35889 - Default Memo Message for Contact doesn't Add Account/Patient Name

35957 - Add Support for Multi Page and Dual-Sided Scanners

36019 - Default static text appears on the Office Expert Setup dialog when no item selected

37968 - Account ID Numbers that are 7 Digits or Longer are Cut Off on the Unsubmitted Insurance Claims Report

38297 -Double clicking contact in Autodialer list brings up an empty contact dialog.

38527 - Allow for Prescription Information to Be Edited for those not marked as 'Prescriptible by this Office'

39405 - Change Title of Tracked Appointments Window

39718 - When ERAs are posted, statements are automatically created for all accounts--even if the acct has no balance.

39752 - Payment plan "Plan Start Date" skips a month from the next "Day to Authorize"

39950 - When Attempting to Post a Starting Debit Balance in Excess of 9999.99, the Portion of the Amount Falling After the Hundredths Decimal Place is Dropped

39977 - Note Description in Team Talk shouldn’t let user type more characters than what is capable of saving, but it does currently

39980 - Update BB checkbox does not check when selecting Ok after first selecting cancel and then no to 'Cancel Edit?'

39986 - TeamTalk - ID selection control gets disabled before all the changes are finalized

40038 - Real Time Claim Submission

40066 - Attempting to Run any SOFTDENT Software Utilities from within SDUtils.exe or any Stand Alone Utility in a Remote Desktop Session Results in a GPF

40616 - Add an Option to Show Next Recall Due on or After Date on Recall Reports

41180 - Write off code does not display which insurance claim it is connected to when clicking "claim status" button

41496 -when attempting to print clinical notes from chart> clinical notes > view clinical notes by date > printer icon this office say it freezes their computers

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41991 - When Printing a Referral Report by Production with Selecting a Specific Provider No Data is Generated on the Report

42107 - When Entering a Two Digit Year Greater Than 11 SOFTDENT Will Populate the Year as 19** (a quick fix was made earlier to buy us 10 more years - this is a permanent fix)

42302 - Error: Appointment Not Found May Have Been Deleted By Another User (when going to the Scheduler via the Contact Expert)

42320 - email addresses: email addresses allow for a space in the address

42341 - When Printing the Practice Summary Report One Provider Prints Below Footer

42478 - Code 103000.93 Reflects the Tooth and Surface From the Code above When Printing the Final Daysheet or Regular Daysheet

42646 - The below message when exiting SDshould be removed: "Some of your authorized credit card transactions have expired. Any transaction un-reconciled more than...”

42649 - Add option for patient's prefeered name to display on chart

43350 - Account Aging Report Options are Grayed Out in the Office Experts

43802 - BP Transfer dialog gets messed up if TeamTalk note appears

44015 - Pre-Printed Billing Statements Prints MinnesotaCare Tax Next to the Tax Amount

44020 - When Viewing the Patient or Account List in SoftDent on Windows Vista/7 the Patients Name on the Toolbar is Cutoff

44022 - The Word Visit is Misspelled When Posting End Of Day Notes

44024 - When Specifying Rooms in Practice Central Preferences the Available Scheduler Times Will Show Times that Already Have

44118 - Treatment Plan with Type Set to Estimate will not print

44552 - After Accessing the Payment Screen the Payment Bar Disappears

44553 - The Word Multiple Is Spelled Incorrect On the Registers For A Period Report

44609 - Routing Slips Printed from the InOffice Window and the Routing Slips by Date Report Carries Over an Appointment Doctor off One Slip to All Others Printed After It

44621 -Not Able to Clock Out When There Are Future Dated Time Card Entries

45638 - When Printing the Daysheet Via the Report Manager The Deposit Slip Leaves Off the 1st Line of the Practice Name

45114 – Rebranding

45649 - Create a report that shows all patients that have a "Last Visit" date within a certain date range

45651 -Recover or Get New Password w/o exiting SD

45719 - Email And Phone Number Is Not Being Saved to the Account When Changed Via The Patient Chart

45771 - When Viewing the Insured Patients List via the Insurance Plan Screen, the Patient User Codes Change (Client Server only)

45795 - Patient User-Selected report - add Integration IDs

45809 - Making a prescription clinical note doesn't include patient's name

45954 - Patient Demographic Report Percentages will Show Negative Values

45997 - Office would like the option to turn off the validation warning "Referring dr's NPI and tax ID cannot both be blank"

46135 - When Attempting To Add An Allowance Table Error: SDWIN DBM Error File No 272 Allowance Table Error = 2

46766 - Crash in Chart when no Clinical Notes selected and user selects OK on the Clinical Notes dialog

47176 - ePayment toolkit integration

47337 - Error There Was an Unexpected Error in the Program When Attempting To Access the Tickler File

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47400 - Error appears after trying to view Outstanding Ins, then SD crashes

V14.0.11

24358 - Appts - Early Exam warning when recall code is included inExplosion code

44976 - Patch needs to lay down RVG registry settings

45481 - New Licensing Toolkit - corrects issue with space in installation path

44950 - Due to both paper claims and electronic claims displaying a servicing/treatment location, there is a need for storage of an address other than the default practice address. Many clients use a P.O. Box for the practice address which is acceptable for billing purposes but is not accepted by all payers as an indication of where work was done. The soon to be implemented HIPAA 5010 transaction format for electronic claims also specifically forbids a P.O. Box as a servicing/treatment location.

45485 - New Licensing Toolkit - corrects issue with space in an installation path

44999 - Find Largest ID incorrectly reports a huge number when in reality nothing is wrong

44548 - GL*.TMP Files Growing in Size After Installing a Web Update

45137 - Posting Payments from the Payment Window is Causing Balance Mismatches

44763 - Patient's Name Disappears From the Blue Title Bar In the Chart When Adding A Clinical Note

V14.0.10

43896 - DBM errors after upgrading from previous version of SD

44282 - Need to support ICD10 (diagnosis) codes

44751 - "PracticeWorks, Inc" still appearing on Practice Central

44545 - Error: There was an unexpected Error in the Program. SoftDent will now attempt to Shutdown When Using the Find Account Screen

44763 - Patient's Name Disappears From the Blue Title Bar In the Chart When Adding A Clinical Note

44658 - Perio chart allows you to chart numbers under pontics - pontics not mounted on implants/abutments should be skipped

44637 - The Inoffice Window Automatically Changes the Patients Status to Posted After Viewing the Transaction Screen

V14.0.9 (Dr. Mantooth only)

43998 – Office has over 50 batched claims that will not print

43958 – Insurance estimation – appt card insurance estimation used write off amount when determining patient’s coverage amounts.

43959 - Insurance Estimation – Unused deductible amount should carry over to the next procedure/production

V14.0.8

44038 – There is an issue regarding referring physician requirements on electronic claims in this release that can cause significant issues for customers who are using that field for other reasons. Addressed by eServices CR (42390)

V14.0.7

42858 - New Form File: Washington Medicaid Claims are Being Rejected Due to Box 52a on 2006 ADA Claim Form Not Printing the Taxonomy Code

42890 - New Form File: Delta Dental 2006 ADA INS171.frm Requires all Capital Letters and Remove Slashes From Date Fields.

43431 - GIP toolkit v1.14.16.0

42859 - When using the instant recall feature the scheduler opens to the date of the patient's next exam. It does not take into consideration the patient's preferred dates

42482 - Blue Cross Blue Shield of Rhode Island Requires that Box 20 Patient Name is Always Filled

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43752 - Contact Expert - keeping contact note in sync with contact expert list entry

43266 - Charting Workbook link on start menu is broken

43612 - 3D button not enabled with 9500 drivers loaded

43796 - DBM Error 2 on unlimtxt index when entering SoftDent

43659 - When there are many workstations with SoftDent running, new instances of SoftDent take a long time to start

V14.0.6

Note: This build was only released to Dr. Moheb’s office

43423 - Treatment Plan report needs to include the amount the patient saves through insurance coverage

V14.0.5

Note: This version of SoftDent or later is required for eForms

42821 - SoftDent looking for PW.EformInterop.dll on computer without eForms installed

42762 - Add new licensing toolkit V14.0.4

42167 - DBM error file 280 error = 2 after updating from 14.0.0 - 14.0.3

42347 - The SoftDent install needs to stop the Adapter services in order to update the SDInterop.dll

42580 - Conversion - do not delete \DBNotes directory during conversion if a note.sdn file remains

42661 - Conversion - add logging information when removing \DBNotes

42355 - eReminders - appts in SoftDent not being confirmed when patient ID does not match patient Unique ID

42281 - Discover Cards that do not have a 6011 - 4 digit prefix will not validate in Softdent.

37973 - Deposit Slip of the Daysheet is posting whole ERA amount and not subtracting out any ERA's that are manually selected as MARK NOT POSTABLE.

42414 - HL7 - SoftDent Link Adapter

42413 - "Image Records Scanned" is Continually Displayed After Opening SOFTDENT for the First Time on a Workstation

41834 - When Scheduling a Treatment Plan from the Scheduler SoftDent Freezes

42535 - DBNotes directory not getting converted when patching to 14.0.3

42443 - Present a new dialog to remind users to backup when checking for updates

42481 - Review Notes From Document Tree are not Saving

42305 - When Selecting a Predefined Contact Note it Will not Duplicate to the Content Field

42306 - When Printing the Account Aging Report Percentages Are Incorrect V14.0.3

41970 - CDT-2011 codes added

41973 - Rebranding - Carestream Dental

41727 - Blue Cross Blue Shield of Tennessee Requires that Quadrants Entered on ADA Codes do not Place a Tooth Surface in Box 28 on the 2006 ADA Dental Claim Form

41986 - Track Late Appointments Option Under SOFTDENT System Scheduler Settings Will not Remain Unchecked

41767 - When Performing a Backup or Home Licensing Data the DBNotes Directory Have Exponentially Increased in Length of Time to Perform These Tasks

41992 - Vermont Medicaid INS45.frm Require Remarks in Box 35 to Now be Placed in Box 32

V14.0.2

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39784 - SoftDent support for eReminders

41430 - Document Categories added for eForms and Real Time Claims

41411 - SOFTDENT Startup Preferences will not Save Selected Dymo Label Writer.

41294 - When Outputting the Contact Expert to the Merge Letter Experts the Individual Records are not Added to the Batch Count

41316 - When Sending Bulk Email through the Contact Expert All Emails are Sent to the First Person in the List.

41260 - When Posting Procedures for the Previous Date if the Patient has any Future Appointments These Appointments are cleared from the Scheduler.

41358 - Abbreviated words create new sentences when adding text in SoftDent

41315 - Message: "No E-mail addresses found for nay of the recipients" when sending bulk email through the contact expert

41307 - The Allowance Tables Pull 1 Allowance Table Less than the Assigned Table When Attached to Insurance Plans.

41297 - When Outputting the Account/Patient User Selected Report to the Merge Letter Experts the Individual Records are not Added to the Batch Count

41361 - Washington State Medicaid Will Deny Claims on Tooth Numbers Preceded by the Number 0

41399 - When updating address information to the guarantor SoftDent will not update patient information.

41400 - User Codes Not Updating From Account To Patient in SOFTDENT

37480 - SMR: When attempting to print multiple report copies from a Vista workstation, only one copy is printed

41324 – When printing multiple batched 'INS177.frm' Medical Claim Forms SOFTDENT will print all Claims on One Page.

V14.0.1

40869 - When running any report and specifying the output option selected of "Merge Letter Expert", the results will not batch to the "Letter Expert Merge" window once the report is completed

40891 - Reports Manager: daysheet prompts don’t update when changed from reports manager, when you uncheck one of the check boxes it unchecks two, and when converting form a previous version with the daysheet in the reports manager it has all the boxes unchecked.

40961 - Recall sent code not getting posted to all patients on the recall report

41127 - When Sending an Appointment Confirmation via e-Mail in v14.0.0.121, the Confirmation e-Mail Text no Longer Appears

41170 - When Installing NEA On A Workstation, SoftDent Experiences Slowness.

40611 - A change to the number of minutes before the appointment shown as "Late" setting in the Patient Visit Statistics properties doesn’t change when a patient is considered late

40538 - The state of WA has new requirements for RX forms

40842 - ERA - EOB image records that get created when posting are using PWMachineImagePaths.ini

40622 - Error: "An Unexpected Error has Occurred, SoftDent Software Will Now Close" when Attempting to Print a Daily Operatory Schedule under Certain Circumstances

40801 - Unable to Create NEA Attachments in v14.0 if no PWImages Folder Exists within the SoftDent Directory on the Server

40846 - When in the charting module the ADA dropdown arrow is missing only on a 4:3 monitor.

40619 - Error: "Failed to Read the Practice Record..." when Attempting to Work with Case Presentations Created from within SOFTDENT Software

40697 - Add a system setting to control tracking late appts and showing warning msg

40983 - Capture Lab Cases Under the Patients Lab Case Window No Longer Functions V14.0.0

24499 - Labels in Document tree should reflect document type

22079 - Accounts With Budget Plans Considered Like Credits

35066 - When type "sick" is used with default office hours lunch is not subtracted from work time

22066 - Right click should bring up the Options menu on the lists

24785 - Allow more than one day to be added to a timecard record at a time. Allow a time frame to be specified when more than one day is affected (for vacations, etc.)

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34683 - Slot Notes and Blocked Slots can be added, edited and deleted from passed days when in Book Quick Glance

35649 - New Licensing Toolkit: 1.5.4.75

37550 - Identifiers added to the SoftDent Express bar to aid test automation

37681 - The profiles have been reworked to minimize corruption and aid in troubleshooting problems.

33824 - The allowed number of characters for the Global Statement Message for Accounts has been increased

33326 - Add ability to be able to specify for each procedure code whether a clinical note is (1) required, (2) required but can always use the default note or (3) not required.

37601 - Time Card Profile Updates

34334 - Increase the Maximum Character Limit for Clinical Notes

33192 - Add the ability to clock in and out for lunch using the Time Card feature

37602 - Time Card Changes to the Employee dialogue

37603 - Time Card List and Dialogue enhancements

32852 - Allow for Users to Specify the Day of the Month that Budget Plan Charges are Posted

31973 - Appointments Without Name Fix

34841 - DBM 29 in Insurance Bulk Payments with some data sets

35036 - When Using the NEA Screen Capture Functionality, SoftDent Continues to Search for a Temporary Image File Even though None is Created when the Screen Capture is Used

24799 - Slot notes aren't appearing in History Appointments view

34799 - Add Functionality to Create Custom Time Card Categories within SOFTDENT Software

37819 - Pwsvr won't remain running in Windows 7

23985 - Practice Central - Alert the user that an electronic statement file is pending and needs to be transmitted.

25089 - Incorrect date due date prints on the first account budget plan coupon in some scenarios

24002 - TeamTalk - Frequency dates are listed incorrectly on General List

22091 - Post transaction of "Walkout Statement Given" to transaction screen

22261 - Daysheet format "allow options" not listed

24090 - Clinical Notes - Easier Way to Access End of Day Clinical Notes

30188 - Autodialer E-mail functionality ( Document and Images do not appear in the Documents & Images dialog box)

22274 - Invalid Lab Case can be Specified on Appt Card

25092 - Clinical Notes - Per Visit Instead of per Procedure

25116 - Do Not Print Icons on the Daily Op Schedule

37519 - Misspelled diagnosis code ("mottled" spelled "monttled"

24258 - Allow office experts to only be run on specific days of the week.

24271 - Save additional comments after printing treatment plan from TP screen

23663 - Clinical Notes - Add ability to Edit Clinical notes, not just amend

24278 - Office Expert - Add a User Interface for the date last ran of each office expert

24411 - Office Expert - Allow user to uncheck "Include Tx plan" from unsubmitted Insurance setup

24517 - Printer queue shows "Test Print" when printing Image Layout Tab.

23573 - Clinical Notes - Add access to generic notes from outside patient's chart

34564 - Medical and Prescription histories should be transferred when a patient is moved

26485 - Add name to search options on Completed Claim list

26494 - Practice central Due for X - rays field should look at the patient's insurance information not just the time frame

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25088 - Popup Notes: In the extra settings of a patient popup note there is missed appointments condition

35747 - Only the first item posted form a treatment plan's clinical note is being appended to

34540 - Override Type Control Stays Enabled After User Cancels Editing

34350 - InOffice Add Functionality Requires Using Refresh in Order to See Added Appointment

31955 - Turning OFF System Setting to Enable Scheduler Doesn't Always Work

33961 - Quad Selection Dialog column is titled "Surface" instead of "Quad"

33995 - There is no consistency in using Claim ID/No on SoftDent dialogs.

31107 - General TeamTalk Lists Closes Down by Itself if left open

33997 - Most of System Dialogs are listed as System Settings under Current Views on Explorer Bar.

34070 - The last BP payment does not display or print properly when not evenly divisible by number of payments

33865 - Practice menu option appears under List top level option, allowing user manipulate practices in the list.

34080 - Set Priority Button Needs a Hot Key

33838 - Errors Scheduling a Family Member

34163 - Missed/Broken Appointments List - title bar's title doesn't change

30321 - "Default Number of Copies for Each Insurance Form" edit control on the Insurance Settings dialog allows to enter up to 5 digits then produces unpredictable results.

30257 - Manually parked appointment doesn't disappear after being auto - scheduled.

30066 - Account Name doesn't change on the express bar when a different account selected by using the Next Account menu option on the Y screen.

32988 - Tabbing order of the Startup Preferences dialog is wrong.

37496 - Changing monthly payment on the patient BP dialog enables number of payments control but changing its value doesn't update the monthly payment.

24004 - If the last run office expert date is in the future (the computer was backdated), add a message box asking if they really want to run the reports.

32990 - Edit control on some of the system dialogs allows the entering up to 5 digits and produces unpredictable results.

34643 - Clinical Notes - Ability to add clinical notes for the previous day

36522 - Issues with ADA Sort by Color

37905 - Double Click on item in any generic doc type (e.g. doc, pdf, xls) Document Tree should open the document

37507 - Clinical Note info displayed in Clinical History tab is not complete

34956 - Send Attachments to NEA dialog's tabbing order should be corrected.

22315 - Cancelling "Electronic Router: Follow up" dialog

39376 - Enable Context - Sensitive Help for Additional Topics

36948 - Add SoftDent Charting Workbook to the Online Documentation Menu

34560 - Spelling mistake in Save TP Financial Arrangement Text dialog

37600 - Enable Context - Sensitive Help for Additional Topics

35558 - Naming inconsistency in Account Ledger and Patient Ledger menu options - Item Detail vs. Zoom

35136 - NEA suggested attachment request flag logic

39902 - EOB's not displaying on all workstations

39180 - E-reminder Module Integration

39614 - ERA - double posting (2 situations)

35141 - Real Time Claim Submission Flag Required

35138 - NEA INN file stored on local machine instead of server

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38890 - Update Bluebook checkbox is checked and disabled after doing "Accept Distributions"

33823 - Display Account User Codes on Statement Preview screen

31963 - Add validation for account first and last names to E-statements

38969 - New Care Credit Toolkit v4.6 to cover rate changes imposed by changes in law.

35137 - NEA Aetna DMO Display problem

28657 - CareCredit always pulls guarantor information from guarantor 1

32997 - A Cap plan that includes a posted writE-off with the claim payment is added the software asks you to posts a copy for the visit and even though no production was added for that day.

33320 - Clinical Notes - Security Changes for Clinical Notes

33321 - Give the office the ability to add contact notes to claims and completed claims.

35570 - Post a recall notice sent code

24202 - Add new Practice Central section listing today's patients that have history of being late for their appointment(s).

24201 - Practice Central - Missed Appointments List updates

38526 - Attempting to Print a Claim to File when Checking Out a Patient Results in an Unexpected Error forcing SOFTDENT Software to Close

33076 - Multiple accounts and patients are "not found" after running the Update Fee Schedule utility

34334 - Increase the Maximum Character Limit for Clinical Notes

35132 - Contact Notes - Increase the maximum character limit for Contact Notes

35047 - Clinical Notes - Add the ability to specify default note to ALL doctors

36669 - NEA will not recognize the "Employee #" box on the account screen as a valid insured ID entry

35311 - When using an email address with the @ symbol in a custom quick letter, the printed letter pulls the practice name

38522 - When Using the Full Screens Where Available Option Along with Certain Docking Configurations of the Payment Bar and Power Bar, SOFTDENT Software will Duplicate the First Transaction on a Patient's Ledger when Posting an Insurance Payment

32058 - The SOFTDENT Software Multi - Database Setup Dialogue Contains a Grammatical Error in the First Selection Option

38248 - Updated Nevada Medicaid Requirements for the 2006 Revised ADA Dental Claim Form

31941 - Letter Expert Merge Fields Dealing with Dates should be formatted using the more professional long date format.

38187 - SOFTDENT Software Allows Users to Paste an Incomplete Social Security Number and with Dashes into an Account SSN Field

31940 - Merge Fields Utilizing Appointment Times should be formatted more professionally

25347 - Open scheduler maximized in classic mode when it is set to start at login in startup preferences

34790 - Routing Slips show incorrect Tertiary Treatment Plan Item Descriptions

24242 - Referral Intro Note doesn't print all lines of referral reason

35393 - ADA List - Add ability to sort by Description

36006 - Default Scheduler Column Width is Changed when Viewing the Scheduler form the Month at a Glance Screen

26853 - Add "Lab Technician" to List of Specialties in a Referring Provider Record

34881 - When Using Appointment Background Patterns on the Scheduler, the Highlighted Appointment Becomes Transparent when Opening and Canceling out of the Appointment Properties Window

29561 - When activating a customized button in Chart, nothing appears in the ADA box

29142 - Printing Treatment Plans defaults to Print ALL - and prints blank treatment plans for Secondary and Tertiary if none exist.

35084 - Allow Users to Specify a Specific Part of the Daysheet they Would Like to Print

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35077 - Out of Box Settings changes

38222 - Office Expert: Short call list report is not working

26670 - Time card totals format and report sorting uses Hrs:min instead of only decimal value

25036 - Email address and pager # added as output options on user selected reports

24447 - Percentages of A/R added to the Account Aging Report

22081 - Hygienist added to Confirmation Report

24530 - Implemented an "Excel" output option for user selected reports

22067 - Added "Updated" date field from the Account Other Info tab to Account User-Selected report

26363 - Added report for claims deleted after running the "Resubmit or Delete by Age" insurance utility

36133 - New prompt screen for Recall Reports to behave more like a wizard

33607 - Acct Aging report includes Overdue ranges rather than just "greater than"

33125 - Time card report addes extra pages when run for more than one employee and each employee has more than one page of entries

23959 - Office expert - frequency of report - changed to allow run once every X days/weeks

34124 - Unsubmitted Insurance Report Setup Screen's Tabbing Order is incorrect

35135 - Account Aging report displays On Budget Plans amount only if Show Details of Individual Accounts option is selected at the prompt.

33319 - Added the ability to send all register reports to excel

35149 - Added the ability to output the provider summary report to excel

34904 - Added a 'Title' Selection Criteria to Account and Patient User Selected Reports

34834 - Previously Generated Contact Expert Lists on a Future Date, Contacts Made List do not Appear on the Contacts Made Report Run on the Day of Contact

34832 - Patient Pays Portions Appear to be Calculated Differently than Industry Standard when a Patient has Primary and Secondary Percentage Insurance Plans

34052 - Added 'Excel' as an Available Output Option for the Patient List Reports

33692 - The 'Medicaid ID' field in Patient User Selected Reports needs to be Replaced with an 'Insurance ID' field.

35391 - Add Official Support for SOFTDENT Software in a Windows 64 Bit Environment

36559 - When Adding the Missed Appointments List Report to a Report Manager, the System Should not Allow Users to use the MM/DD/YYYY Date Wildcard

35147 - Add Excel as an Output Option for Account List reports

26892 - Add a Field to the Recall List Report for Patient Cell Phone Numbers

28944 - Added ability for Time Clock Reports to go to Excel

29362 - The option to select "Support Data for Claim" on the claim information dialog changes to "None" after submitting insurance

35148 - Added Excel as an Output Option for Recall report

30030 - Write off total is included in the Insurance column of the TP Detailed Breakdown Report