formatted id defect name - carestream dental scheduler pop's up in front of softdent when...
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04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 1 CS SoftDent Software, 17.0 Release Notes Rev A
CS SoftDent Release Notes
The following is a list of issues addressed in releases of the SoftDent software. All fixes are cumulative (each new release contains all new fixes as well as all fixes from the previous release) and are in addition to the new features detailed in the SoftDent What’s New section of the Online Help or ReadMe document. The number preceding each item is the Rally ID or Rally number.
Releases V17.0
US41358 Clinical Module: Overview tab: See the patient's perio chart
US41359 Clinical Module: Overview tab: See information about the patient's next appointment
US41362 Clinical Module: Overview tab: See the most recent Clinical Images on the Overview page
US41363 Clinical Module: Overview tab: See treatment plan information
US41364 Clinical Module: Overview tab: See specific treatment plans
US41366 Clinical Module: Overview tab: See most recent clinical notes- Exclude imaging notes
US41456 Clinical Module: Replace existing clinical tabs (Restorative, Perio, Exams, Imaging, and Treatment Plan) with newly designed tabs.
US41457 Clinical Module: Overview tab: See what procedures the patient had performed during past visits
US41462 Clinical Module: Overview tab: See the patient's hard tissue/restorative chart with clinical history
US41815 2018 CDT codes update
US41816 2018 CDT: Graphical representation of any of the 18 new CDT 208 codes6118 and 6119
US42792 Patient Information window: the colors of the tabs in the Patient Information window have a more modern color scheme.
US43078 Clinical Module: Colors of all the tabs in the Softdent to have a more modern color scheme.
US43283 Clinical Module: Clinical Notes: New Notes, Labs, and Documents tabs
US43549 17 CS Record Locking
US43944 Update v17 application launch splash screen
US43946 Update the v17 install splash screen
US43960 Updated the palette window background changed in the UI Refresh initiative
US43961 The background Color for the UI with small windows to have a grey background color of #9E9E9E.
US44482 Remove UDI information and update copyright and trademark information
US44551 Clinical Module: Choose which clinical screen loads first when I open the charting module
US44563 All windows: updated color palette
US44565 Updated login window to reflect branding
US44801 Update existing tutorial data with the new set
US45233 List of Internal Utilities: ArchiveClinicalNotes.exe CheckSSN.exe DanglingImageDocuments.exe DanglingImageRef.exe DeleteOutOfSchedRangeRecs.exe DelOverlappedHistAppts.exe FindZeroTransDate.exe FixBalMMStandAloneUtility.exe FixCorruptData.exe FixCorruptHeader.exe FixCorruptUniqueIDs.exe FixInsBalMM.exe FixRegOff.exe ImageDBMapper.exe RebuildImageDatabase.exe RemoveImagePath.exe SDImageDBMoveUtility.exe UncompressTrans.exe UpdateBBWithAllowTable.exe UpdateFeeSched.exe RemoveDBNotes.exe TTUtility.exe
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© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 2 CS SoftDent Software, 17.0 Release Notes Rev A
DE24117 – Inaccessible portraits on the scheduler v116.x. This was caused by a coding mistake that has since been fixed. Portraits no longer “drop” from the Scheduler data. DE34520 – Licensing issue: each time SoftDent crashes, one of the available licenses is used DE31574 – DVD title for 16.2.7 Single DVD installer shows as “SoftDent v16.1” DE34585 – When two or more users attempt to login at the same time, the softdent.log is locked. DE38666 – Certain actions involving image cause file handles to be leaked DE24106 – eForms – Process Causes Slowness in SoftDent After Upgrading to v16.1.1.206. V16.2.8 US40137 Splash Screens - 2017 Update US38651 SoftDent Cloud and MS Office - Make messages consistent and User friendly DE28873 The appearance of the "Duplicate Social Security Number Detected" warning is inconsistent. DE30560 Adding a patient TeamTalk note causes one or more digits of the patient's Social Security
Number to be replaced by hyphens DE31582 Patient and Account Transactions Appear to Have a Balance Mismatch Even Though There is No
Actual Balance Mismatch V16.2.7
US38363 Integrate SD with the updated R&A Toolkit US36338 SD: Update Version Number to 16.2.7 US36915 SD Entrust Code Signing Cert Update US35928 SoftDent adoption of updated ePayments v1 toolkit - Mastercard Bin DE21113 SCR11363 - Procedures Posted From Appointment Cards Do Not Automatically Link to Diagnosis
Codes DE21729 SCR11435 - Inactive Prescriptions Can Still be prescribed DE23177 Receivables Fix Utilities Clears Out Failed Appointment Production and Production Goals DE24582 Treatment Plan - When Printed, Treatment plan Shows Tooth and Surface for non-procedure
transactions DE24583 Charting - ADA Code 2929 - Does Not Display Chart Graphic DE24586 Arch Indicator Needed - North Carolina Medicaid Requirements for ADA Codes 5610 and 5620 DE27614 Cloud - Daysheet Slowness in SoftDent Cloud DE27764 Single DVD: Error Installing Kiosk DE29467 Customers get "error=2" messages on occasion in various scenarios DE30556 Carestream Inc. Date showing 2016 should be 2017 on Help About screen on CS Softdent 16.2.7
(Client Server) DE30867 SD / Thumbnail Viewer Memory Leak DE31006 Softdent Help > System Requirements on the Web link is not correct 16.2.7/116.2.7 DE31060 Splash screen is blank on 16.2.7 CS DE31166 Unable to launch SD 16.2.7 in Tutorial mode - data is not compatible V16.2.6 CLOUD UPDATE only V16.2.5
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© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 3 CS SoftDent Software, 17.0 Release Notes Rev A
US33512 [Story] Archive Unlimitedtxt.dat records US28964 Help Menu in SoftDent - Carestream Dental Institute US33276 SD CDT 2017 Code Changes US33494 SD CDT 2017 - new chart graphics DE20426 Kansas State Pharmacy Requirements for Controlled Substances DE23210 SCR 11621 - Implant Placement Codes 6012 and 6013 Do Not Have Graphics When Charting V16.2.4
DE20001 - [CareCredit] Remove display of credit limit and current balance
DE21553 - eReminders help file needs to be updated
DE21727 - SCR11438 - Clinical Notes Are Not Added When Using the ePrescriptions Module
DE21728 - SCR11437 - ePrescriptions Do Not Show Up On the Prescription Audit Trail
DE22304 - SCR 11482 SD eRx not saved to patient rx hx when staff puts them on hold for dr
to send later
DE22752 - SCR#11547 Cannot Attach FMS Image Files to NEA in SoftDent Cloud
DE22753 - SCR#11546 'FMS' cannot be exported from Softdent Cloud.
DE22875 - SCR#11564 - Error: "There Was an Error Copying Files For the Trophy R&A SDK
Installer. Check the SoftDent.log
DE22876 - UII needs to use quotes around path name of the temp file being sent to Dexis
DE22969 - SoftDent - UDI changes
DE22982 - SCR 11579 Unexpected errors and imaging errors with in SoftDent after
updating to 16.2.3.
DE22994 - SCR #11577- Voice Recognition Module Is Charting Incorrect Numbers In 16.2.3
DE23109 - Imaging - Critical memory leaks related the the R&A toolkit after update to
v16.2.3
DE23146 - CR#11608 Softdent launches Schick it is no longer putting 00s in front of the
Unique ID/Integration ID in V16.2.2 and higher.
DE23329 - Install loop with SoftDent and R&A v6.14.7.7 if R&A v6.14.7.10 is present
DE23393 - Softdent Installation media rework
DE23630 - SCR 11648 - The Remigrate Utility Crashes When the Resync Appointments
Option is Selected
DE23663 - CareCredit new account terms (tight timeline for 4/29/16 in production)
DE23678 - SCR 11656 CareCredit Provider Configuration Will Not Stay Set to Service Added
DE24098 - Install Menu for 16.2.4 is still showing 16.2.3 version
V16.2.3
DE22366 - SoftDent Tooth Numbering System Is Not Correct for New Images after Upgrade to 16.2.2
DE22372 - Error number 6 when opening patient chart from Softdent using version 16.2.2 V 16.2.2
DE19034 - [PORT] Single DVD for 16.2.1
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© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 4 CS SoftDent Software, 17.0 Release Notes Rev A
DE19308 - Jenkins Builder - location of the Wise Installation System
DE19727 - [16.2.2]KIOSK.dll needs logging removed and 'hanging' fix added
DE20388 - ListBadVisanettransRecs utility needed for 16.2.x
DE20428 - Running the Failed Appointments Report Without a Date Causes All Appointments to Become Failed Appointments on the Scheduler
DE20555 - Standalone Credit Card Deposit Slip not printing the CC Refund code in 16.2.1.16NS
V 16.2.1
DE19893 - Bad tab errors when printing Prod by ADA report
DE19726 - Open the Medicaid Encounter Report in Excel
DE19695 - Balance Mismatch created when edit tooth # on posted trans
DE19661 - Find Largest ID - File selection list has a couple of check boxes without the labels
DE19130 - California Rx are not being accepted because of pre-printed name/address requirement
DE20022 – Credit Card payments do not appear on Deposit Slip report in SoftDent 16.2.0 – Specific to non-scheduler app suite
V 16.2.0
DE 4307 - STATEMENTS - Clicking the X button to close the statement preview does not ask you to save the batch in classic view
DE4510 -- KIOSK - SDTask manager cannot be found after KIOSK is rebooted
DE7548 - Account Tab in the Contact Expert Shows Patients Who Have Been Marked Inactive
DE13642 - New patient preferred times not based on hours the office is open
DE13690 - Error appears attempting to list the office totals for the Unsubmitted Claims report
DE15275 - Requesting a Paper Billing Statement with Only VISA MC AMEX Credit Card Box Options
DE15276 – Providers Balance is Double the Amount In the Payment Screen
DE15566 - Not Able to Set Default Book Because it Has A 3 Digit ID Assigned
DE15567 - SoftDent Allows Past Exams In the Chart to Be Edited
DE15671 -Rhode Island Medicaid 2012 ADA Claim Form
DE15913 - Follow Up appt in Electronic Router points to the wrong patient
DE16067 - Include new Delta 2012 ins form in release
DE16158 - SoftDent Allows Past Exams In the Chart to Be Edited
DE16309 - Summary Diagnosis Pointer Box 24E Needs to Print Numbers instead of Letters for ICD9 for Anthem BlueCross BlueShield
DE16343 - Clean installs do not properly initialize practice record or scheduler books
DE16500 - Deposit slip for single provider not showing correct amounts
DE16602 - Credit Card Insurance Payment - clean install has codes twice
DE16690 - Control ID 0() Not Found Message Appears When Using Shortcut Key P to Access Patient Prescriptions in Classic Workspace
DE16860 - Budget Plan Ledger allows Insurance payment codes when previously entered code is edited
DE16861 -Error no 3470 is displayed when Budget code 48 is edited
DE16863 - Account Payment Screen- View Credit card info is displaying in a wrong place
DE16887 - Dr ID and Amount info should not be displayed when the code is changed to 2 on Insurance Payment Screen
DE16921 - Stand alone utility - Medicaid Encounter Report needs birthdate
04/02/2018
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DE16958 - Margins Seem to Have Shifted Preventing Phone Number to Display on the Daily Op Scheduler
DE16976 - Text displaying year gets cut off on Practice Central
DE17081 - eRX - Need quotes around path names sent to ShellExecute
DE17088 - PCI flag does not persist from ADA code to Claim if other non PCI codes are included
DE17089 - - Documents in SDReports and Letters cannot be seen after a server move
DE17341 - Production by ADA Report Doesn’t Give a Total for PRVDR Prod Rate or GROUP Pro Rate
DE18432 - 5 Second Freeze on Workstations when communicating with License server
DE18501 - Cloud -- Printers Reverting back to PDF
US 18109 - Add a Year to Date Unused Benefits Merge Field for Use in Letter Expert Templates
US18150 – Prevent local image path
Care Credit Integration
US 6569 - Insurance Payments By Credit Card
V 16.1.2
US 23020 – SQL Failure during install V 16.1.1
DE4609 - Account Budget Plan Is Not Calculating Final Payments Properly
DE13108 - * [16 Hosted] ChartControlCenter ini files cannot be copied to Program Folder
DE13778 - 16.0 HOSTED / 16.1 HOSTED] Prompt to install Powerpoint should not occur in Hosted (auto install)
DE13801- The Change Location Express Bar (and right click options) menu can be used for an appt in the future
DE14179 - Need to set registry entry during install to fix SMB v2 caching issue
DE14004 - The Monthly Register Report Cuts Off the Amount Due to PPO Write off When the Amount is more than 6 digits
DE14711 - Utility to send patients to Amazing Charts
DE14826 - Amazing Charts - need to have a way of purging XML files from MirthOutput folder
DE 14905 - [16.1 HOSTED] Make any UI that displays printer driver name as long as possibe
DE 15016 - [16.1 BETA / 16.1] Remove Check For Updates menu option
DE 15054 - 16.1 and 116.1 BETA - Adapter Host services not letting go of files
US18089 – CDT 2015 codes US18295 – Toggle eRx between Testing and Production mode
US 15397 - Checkout payment screen change
Installer
DE15168 - SUS - Determine is on server other than via registry key
DE15171 - SUS - Update Check Failure needs to be more user friendly
DE15177 - SUS - If no Success or Fail msg received from installer, check for success a different way and ask to rebbot
DE 15229 - When path to Softdent installer cannot be located (new workstations), user will be prompted to enter a path
DE15230 - do not run the MTM install if Pearl not previously installed
DE 15274 - If SUS update available but workstation updates via DVD, SUS update won't go away [6059CTL85]
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 6 CS SoftDent Software, 17.0 Release Notes Rev A
DE 15298 - Error: "Softdent Installation Failed. The Installer Must Abort" is Displayed When Attempting to Install or Update CS SoftDent on a Workstation [11027CTL85]
DE 15301 - Error: "Authenticated User Required - An Authenticated User is Required to Configure the Update System" is Displayed When Configuring or Applying an Update Using the CS Software Update System [2271CTL85]
DE 15310 When needed, the App Suite installer will run Windows Installer 4.5 in NON quiet mode
DE 15327 - When doing a SUS update the WSetupDVD folder is not updated to the latest version,
making fresh installs or reinstalls of workstations slightly more difficult. [12952CTL85]
DE 15490 - SUS installer should rewrite relevant registry keys on any install, whether clean, update, or otherwise
DE 15727 - Change AppSuite Scheduler installers to include the word "Scheduler" in title
V 16.1.0
SoftDent
DE4318 - When Linking a CPT Code to an ADA Code the CPT List Has All ADA Codes Listed
DE4368 - Install changes to prevent App Server from being installed twice in an office
DE4369 - Sort lab cases in reverse date time order DE4473 - Generic Clinical Notes for All Providers Show in the Individual Provider’s List When Using an
ADA Code with a Modifier DE6923 - Add New CDT Code 9975 To Bleaching Button In the Chart DE7128 - When Printing the Time Card Report Using the "Print Each Employee on a Single Page" an Extra
Blank Page is Printed
DE8035 - Deleting Team Talk Notes Is Causing SoftDent to Freeze
DE10816 - Using Auto Dialer From the memos screen does not allow Cell phones to be dialed. DE11173 - SetDef log file spelling error DE11721 - SetDef doesn't convert failed authorization records into new format DE11722 - There was no CC transaction found with the specified ID error entering Recurring CC
Payments screen
DE11918 - Zoom Window Doesn't Display the Cell Phone Numbers
DE12013 - CMS 1500 02-12 Claim Form (Required for ICD 10) DE12139 - HIPAA is spelled incorrectly (HIPPA) in several places
DE12188 - FindSchedulerGaps in Practice Central ends up calling into eForms
DE12377 - CC Payment Plan processing making inefficient calls
DE12592 - RecryptTransFiles needs quotes around the path name
DE12648 - Softdent incorrectly reading ECSPAPYOR.DAT file when determing RTC status
DE12728 - Patient can be saved with partial SSN or phone
DE12962 - Custom form for Virginia Medicare
DE13010 - Reword Med Alert message
DE13095 - Too Many Failed Credit Card Payment Plan payments increase the balance beyond the total amount financed
DE13119 - Box 24E of the CMS HCFA 1500 02-12 form Needs to Print Letters Instead of Numbers
DE13210 - Some Medical CPT Codes Show Tooth/Surface Required
DE13414 - Unable to Print Clinical Notes for One Patient on a Specific Date
DE13478 - need PA Medicaid form based off of ADA 2012 form
DE13496 – {CS Only] SDWin DBM Error, File No. 459 Error = 17 When Going Forward and Backwards in the Scheduler
DE13678 - Spelling error in Office Expert dialog
DE13723 - ERA Reversal Code is Posting to the Patient Transaction Ledger as a Negative Number\
DE13744 - North Carolina Medicaid Claim Denied Due to Wrong Formatting in Box 28
04/02/2018
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DE14180 - Settled Payment Plan CC transactions show up as authorized in CC Payments list
DE14710 - Ability to print a paper Rx without turning the eRX module off
DE14905 - [HOSTED] Make any UI that displays printer driver name as long as possible
DE14972 - Insurance Company Diagnosis Code Setting is Switching to Default
DE15016 - Remove Check For Updates menu option
US14970 – Amazing Charts integration
US17276 – pass appropriate DPMS type to eForms/eReminders
US1518 – Server 2012 R2 Support
V14.2.8
US 15202 – New GIP toolkit
DE 11781 - In Client Server - When Printing a Single Billing & Monthly Statements it Defaults to G2
DE 12118 - FindSchedulerGaps in Practice Central ends up calling into eForms
DE 12116 - When Viewing the Appointment History Screen on a Windows7 Machine There are Blank Appointments
DE 12377 - * CC Payment Plan processing making inefficient calls
V14.2.7
DE 4498 - A Pontic Code Posted Over a Missing Tooth Disappears When Switching to a Quadrant View
DE 4621 – Transactions with a (corrupt) 0 date cause Receivables Totals to not match
DE 6762 - Medical Alerts Are Being Cut Off The Medical History Form
DE 6922 - Scanning Multiple Documents in v14.2. changed the Process of Appending Pages
DE 10274 - Crash when printing daily op report due to a blocked slot with max number of characters
DE 10561 - When Using the Outstanding Insurance Report in the Contact Expert and Selecting to Delete the Claim SoftDent Crashes “There was an unexpected error in the program. SoftDent will attempt to shut down.”
DE 10611 - ePayment - Init PW_ICCPS function calls
DE 11088 - A file access conflict error appears when trying to launch the Payment Plan Conversion Utility (due to service name change)
DE 10809 - TTUtility needs to be added ability to delete Popup records with ID of zero
DE 10811 - Popup records with ID of zero need to be deleted from the system
DE 10961 - Changes Made To the Account Document Image Label Field is Not Being Saved
DE 10986 - “Access to an unnamed file was denied” error checking patient's Eligibility
DE 11032 - Can’t Save Eligibility for Patients, and Eligibility Documents Are Not Showing in the Document Tree
DE 11044 - Need a utility that would fix eligibility records that don't show in the document tree
DE 11172 - Combo box displays patients not associated with the account (Dr. Holly Bell)
US 13365 - View Patient Info in Electronic Router
US 13745 - Allow Sales Tax on ADA Form for States that Allow Tax to be Filed
04/02/2018
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V14.2.6
DE 4728 - Eforms - unintitializes with automated sdwin from task manager
DE 6980 - Out of Memory Error When Scanning Large Number Of Documents
DE 7020 - Blue Cross Blue Sheild of Michigan CMS 1500 Form Modification
DE 7484 - ePayment - Using Payment screen ("Y" screen), if payment amount is changed after initial window, it posts incorrectly
DE 7550 - Not Able to Generate a Hygiene Analysis Report for Specific Provider ID
DE 7668 - When Charting Three or More Procedures Marked to Automatically Add Clinical Note, the Clinical Note Time Stamp Is Not Correct For Some of the Notes
DE 7670 - Patient’s Email Address Does Not Appear When Viewing from the Show Insured Patients Window of The Insurance Plan
DE 7675 - ePayments - individual transactions not listed next to the patient name on the credit card receipt as it was in previous versions
DE 7677 - ePayment - Payment plans should be distinguished with an asterisk
DE 7719 - ePayment - Editing a Distributed CC payment causes it to be deleted
DE 7946 - Claim Form #136 Ohio Medicaid ADA Form 2006 Laser Form Prints Without Lines
DE 8726 - ePayment - Reversal call being made on unauthorized transactions
DE 8033 - Overlap Error, Cannot Schedule Appointment When Viewing History Appointments
DE 8430 - ePayment - Expand log entry in setdef.log
DE 8438 - Imports from the softdent chart not showing in VixWin
DE 8444 - 2012 ADA Claim Form Is Missing an Additional Horizontal Line in Box 31a
DE 8445 - 2012 ADA Claim Form #201 Does Not Print Taxes in Box 31a When Tax Feature is Enabled
DE 8525 - Scanning - buttons missing from toolbar
DE 8726 - ePayment - Reversal call being made on unauthorized transactions
DE 8931 - Y Screen – denied payments not showing as part of payment
DE 8931 - Y Screen - denied payments not showing as part of the payment (Dr Bell)
DE 8932 - Y Screen - crash when cancel
DE 9157 - An Unknown Category is Created in the Document Tree After Viewing Patient Eligibility
DE 9161 - Record locked by another user when deleting the same CC transaction
DE 9273 - Imaging Error 1, Not Enough Memory Available Message When Opening Portraits in SoftDent
DE 9276 - Referring Doctor Label Font is smaller than All Other Labels
DE 9342 - ePayment - show different messages based on state of trans being deleted
DE 9484 - Birthdays Before 1930 Appear as 20## When a Patient User Selected Report is sent to Excel
DE 9554 - Recurring CC Payments section on PC – should not show any visa net transactions if CC option is disabled
DE 9676 - Memory issues with scanning/imaging
DE 9837 - Bluebook Tooth Limitation Is Estimating Insurance in the Treatment Plan for Non Covered Teeth
DE 9938 - Memory leak when creating a portrait
DE 9957 - Capture Dialog control bar not displaying fully in some resolutions
DE 9938 - Memory leak when creating a portrait
DE 10280 - ePayment - Ledger style receipts should show all payment distributions
DE 10325 – ePayment - deleting a multipart credicard payment doesnt remove the transaction form the epayment settlement dialog
DE 10432 - ePayment - enabling cc processing to be by provider without setting at least one provider can cause infinite loop
DE 10556 – Latest ePayment Toolkit (3.1.7.32)
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 9 CS SoftDent Software, 17.0 Release Notes Rev A
DE 10560 - Open Settings File appears after login - looking for visanet.ini file
DE 11088 – During an upgrade, a file access conflict error appears when trying to launch the Payment Plan Conversion Utility
US 11974 – Server 2012 Support
US 12670 - ePayment - Display Provider Totals on Y Screen
US 10727 - ePayments - An "Enabled For Providers" office cannot post a distributed personal payment to multiple doctors.
US 12778 - Deliver CDT Code Updates to customers
US 12978 - Integrate with new image type for CS Solutions
US 13085 - ePayments - An "Enabled For Providers" office cannot post a distributed personal payment to multiple doctors.
US 13086 - Display Provider Totals on Y Screen
US 13267 – Windows 8 and 2012 Server Support V14.2.5
DE 8288 - When Attempting to Print the Daily Register Report, "The Result Exceeds the Display Limits. Please Select a Shorter Date Range and Re-Run the Report" Warning Appears
DE 8446 - *Unexpected Error Appears After Importing a Clinical Document into the Patient’s Document Tree
V14.2.4
DE 4303 - If a Full Mouth Series is Inadvertently Posted to the Incorrect Patient and Later Deleted from that Patient, their Last Full Mouth Series Date is not Updated
DE 4324 - Imported and Scanned Documents are not Staying Attached to Claims After They Have Been Completed
DE 4406 - When a Patient Referral Report is Output to the Patient Referral Letter Expert Template, the Referred In Patient is being Addressed instead of the Referring Patient
DE 4411 - When printing a routing slip for one patient with two appointments only the first one prints
DE 4417 - When Printing Contact Notes SoftDent Software Will not Print the Full Note
DE 4420 - Hygiene Analysis report should not include patients whose last visit was several years ago
DE 4451 - Report output to Excel defaults to the REP extension
DE 4521 - HIST Is Not Being Removed From the Title Bar After Deleting the Patients *.HST File
DE 4922 - Emergency Contact Does Not Get Automatically Populated When Patient Is Added Via a New Patient Appointment
DE 5530 - Viewing Documents from Phone Center Transactions should take you to EOB
DE 6581 - Register For Period Report Shows Negative Numbers
DE 6797 - Error Processing Form File to Many Nested When Printing Appointment List
DE 6921 - Two Signature Lines Required On Prescriptions
DE 6924 - SoftDent Crashes When Selecting Documents While In the Employee List
DE 7006 - clinical note getting added to the wrong patient
DE 7019 - Practice Central Patients Needing Medical History Shows Patients Not Due For History Update
DE 7034 - Softdent Account Budget Plan Receipts do not show patient / account info
DE 7087 - SD ePayment - Wording needed on initial Transaction entry screen
DE 7099 - Decode Encoded Passwords Window Doesnt Appear After Logging Into SDutils
DE 7103 - Date of Service Prints in Box 24 on ADA Claim Forms When Printing the PreAuth
04/02/2018
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DE 7208 - Scanning clinical images within SoftDent
US 9835 - Add email to Routing Slip
V14.2.3
DE 6660 - CDT 2013 Utility is adding adafee records with an office of 0 V14.2.2
DE 6553 - new CDT codes will not load if KDI is installed
DE 6579 – ADA Code 1208 Is Marked As Quadrant or Tooth Required
DE 6578 - SoftDent Crashes When Sending Email From the Chart
V14.2.1
32618 - Bluebook Waiting Period Limitations for Secondary Plans are not Taken into Account During the Insurance Estimation Process when a Transaction is Posted
34187 – Prevent images captured in the Document tree from being specified as a clinical image (this was causing images belonging to another patient to display)
37236 – Add ability to Print from Print Preview when previewing Paper Statements
39666 - empty Recall (Last Exam) item is being added to Office Expert when cancelling out 42514 - Add a credit to the transaction screen if a charged payment plan amount is greater than the account balance. 42595 – The last payment of a Credit Card payment plan is being calculated incorrectly when the patient chooses the
payment amount 42860 - Do not allow a claim to be submitted if there is a missing plan and/or insurance company
42922 - Need a drop down menu on Statement Preview Screen like Billing Statements Settings screen 43515 – Add a link to Insurance Company from Appointment or Patient screen
44099 - NEA Numbers clearing from Secondary Claims
44312 - The patient's document screen will not show a posted predetermination ERA
45503 - Deposit Slip Does Not Subtract "Already Posted" ERAs
45637 - Time Card Report Doesn't Calculate Overtime Properly When the Work Week Doesn’t Start on a Sunday or Monday
45706 - Lab Case Info on Confirmation List no Longer Shows in SOFTTDENT v14 and Needs to Show More Information.
45994 - Added ability to re-enable Post All button when grayed out even though all ERAs are ready to post 46025 - Changed the Uncompress Transaction utility so it ignores Moved Patients
46274 - Remap ADA Code utility - no user interaction (progress bar) 46522 - Confirmation notes for reminders sent via e-mail show as if they are voice reminders
46833 - Remap ADA Code Utility Will Not Change Code 2391.20 to 1352
46836 - Payments Are Not Displaying The Correct Provider ID Under The Charting Clinical History Tab
46845 - Error: "Unexpected Error has Occurred" when adding procedures with bluebook notes to a Tickler entry
47079 - CR acquisition button fails to launch the CR acquistion interface
47241 - Per visit clinical notes cut off when printing
DE 4553 – Set the HIPAA Privacy Acknowledgment when signed via eForms
DE 4609 - Account Budget Plan Is Not Calculating Final Payments Properly
04/02/2018
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DE 4611 - Allow for Functionality to Report Discounts that were Provided to a Patient on the Same Date of Service
where Procedures were Submitted DE 4918 - Bluebook Entries Are Not Being Removed When Allowance Table is Attached DE 4919 - The Outstanding Insurance Breakdown on the Account Aging Report Cannot Be Compared to
Any Other Report in SoftDent
DE 4958 - Document Categories - show categories in the "Category" control in display order, not id order
DE 4960 - eReminders sending new Reason codes
US 6188 – CDT 2013 codes and ADA form added
US 6361 - Imaging: 9300 Select support
US 6442 - Center bulk payment screen to prevent scrolling
US 6548 - Add cell phone number to medical history update form V14.2.0
29595 -NY Medicare requires the word "SAME" in certain circumstances
34054 - Add an Option to Print 'Signature on File' in the Treating and Billing Dentist Signature Fields on Insurance Claim Forms
34641 - Annotations do not initially dispay in edit mode when "show annotations" check box is checked
35021 - Ability to print the patient's cell phone number on routing Slips
35889 - Default Memo Message for Contact doesn't Add Account/Patient Name
35957 - Add Support for Multi Page and Dual-Sided Scanners
36019 - Default static text appears on the Office Expert Setup dialog when no item selected
37968 - Account ID Numbers that are 7 Digits or Longer are Cut Off on the Unsubmitted Insurance Claims Report
38297 -Double clicking contact in Autodialer list brings up an empty contact dialog.
38527 - Allow for Prescription Information to Be Edited for those not marked as 'Prescriptible by this Office'
39405 - Change Title of Tracked Appointments Window
39718 - When ERAs are posted, statements are automatically created for all accounts--even if the acct has no balance.
39752 - Payment plan "Plan Start Date" skips a month from the next "Day to Authorize"
39950 - When Attempting to Post a Starting Debit Balance in Excess of 9999.99, the Portion of the Amount Falling After the Hundredths Decimal Place is Dropped
39977 - Note Description in Team Talk shouldn’t let user type more characters than what is capable of saving, but it does currently
39980 - Update BB checkbox does not check when selecting Ok after first selecting cancel and then no to 'Cancel Edit?'
39986 - TeamTalk - ID selection control gets disabled before all the changes are finalized
40038 - Real Time Claim Submission
40066 - Attempting to Run any SOFTDENT Software Utilities from within SDUtils.exe or any Stand Alone Utility in a Remote Desktop Session Results in a GPF
40616 - Add an Option to Show Next Recall Due on or After Date on Recall Reports
41180 - Write off code does not display which insurance claim it is connected to when clicking "claim status" button
41496 -when attempting to print clinical notes from chart> clinical notes > view clinical notes by date > printer icon this office say it freezes their computers
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 12 CS SoftDent Software, 17.0 Release Notes Rev A
41991 - When Printing a Referral Report by Production with Selecting a Specific Provider No Data is Generated on the Report
42107 - When Entering a Two Digit Year Greater Than 11 SOFTDENT Will Populate the Year as 19** (a quick fix was made earlier to buy us 10 more years - this is a permanent fix)
42302 - Error: Appointment Not Found May Have Been Deleted By Another User (when going to the Scheduler via the Contact Expert)
42320 - email addresses: email addresses allow for a space in the address
42341 - When Printing the Practice Summary Report One Provider Prints Below Footer
42478 - Code 103000.93 Reflects the Tooth and Surface From the Code above When Printing the Final Daysheet or Regular Daysheet
42646 - The below message when exiting SDshould be removed: "Some of your authorized credit card transactions have expired. Any transaction un-reconciled more than...”
42649 - Add option for patient's prefeered name to display on chart
43350 - Account Aging Report Options are Grayed Out in the Office Experts
43802 - BP Transfer dialog gets messed up if TeamTalk note appears
44015 - Pre-Printed Billing Statements Prints MinnesotaCare Tax Next to the Tax Amount
44020 - When Viewing the Patient or Account List in SoftDent on Windows Vista/7 the Patients Name on the Toolbar is Cutoff
44022 - The Word Visit is Misspelled When Posting End Of Day Notes
44024 - When Specifying Rooms in Practice Central Preferences the Available Scheduler Times Will Show Times that Already Have
44118 - Treatment Plan with Type Set to Estimate will not print
44552 - After Accessing the Payment Screen the Payment Bar Disappears
44553 - The Word Multiple Is Spelled Incorrect On the Registers For A Period Report
44609 - Routing Slips Printed from the InOffice Window and the Routing Slips by Date Report Carries Over an Appointment Doctor off One Slip to All Others Printed After It
44621 -Not Able to Clock Out When There Are Future Dated Time Card Entries
45638 - When Printing the Daysheet Via the Report Manager The Deposit Slip Leaves Off the 1st Line of the Practice Name
45114 – Rebranding
45649 - Create a report that shows all patients that have a "Last Visit" date within a certain date range
45651 -Recover or Get New Password w/o exiting SD
45719 - Email And Phone Number Is Not Being Saved to the Account When Changed Via The Patient Chart
45771 - When Viewing the Insured Patients List via the Insurance Plan Screen, the Patient User Codes Change (Client Server only)
45795 - Patient User-Selected report - add Integration IDs
45809 - Making a prescription clinical note doesn't include patient's name
45954 - Patient Demographic Report Percentages will Show Negative Values
45997 - Office would like the option to turn off the validation warning "Referring dr's NPI and tax ID cannot both be blank"
46135 - When Attempting To Add An Allowance Table Error: SDWIN DBM Error File No 272 Allowance Table Error = 2
46766 - Crash in Chart when no Clinical Notes selected and user selects OK on the Clinical Notes dialog
47176 - ePayment toolkit integration
47337 - Error There Was an Unexpected Error in the Program When Attempting To Access the Tickler File
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 13 CS SoftDent Software, 17.0 Release Notes Rev A
47400 - Error appears after trying to view Outstanding Ins, then SD crashes
V14.0.11
24358 - Appts - Early Exam warning when recall code is included inExplosion code
44976 - Patch needs to lay down RVG registry settings
45481 - New Licensing Toolkit - corrects issue with space in installation path
44950 - Due to both paper claims and electronic claims displaying a servicing/treatment location, there is a need for storage of an address other than the default practice address. Many clients use a P.O. Box for the practice address which is acceptable for billing purposes but is not accepted by all payers as an indication of where work was done. The soon to be implemented HIPAA 5010 transaction format for electronic claims also specifically forbids a P.O. Box as a servicing/treatment location.
45485 - New Licensing Toolkit - corrects issue with space in an installation path
44999 - Find Largest ID incorrectly reports a huge number when in reality nothing is wrong
44548 - GL*.TMP Files Growing in Size After Installing a Web Update
45137 - Posting Payments from the Payment Window is Causing Balance Mismatches
44763 - Patient's Name Disappears From the Blue Title Bar In the Chart When Adding A Clinical Note
V14.0.10
43896 - DBM errors after upgrading from previous version of SD
44282 - Need to support ICD10 (diagnosis) codes
44751 - "PracticeWorks, Inc" still appearing on Practice Central
44545 - Error: There was an unexpected Error in the Program. SoftDent will now attempt to Shutdown When Using the Find Account Screen
44763 - Patient's Name Disappears From the Blue Title Bar In the Chart When Adding A Clinical Note
44658 - Perio chart allows you to chart numbers under pontics - pontics not mounted on implants/abutments should be skipped
44637 - The Inoffice Window Automatically Changes the Patients Status to Posted After Viewing the Transaction Screen
V14.0.9 (Dr. Mantooth only)
43998 – Office has over 50 batched claims that will not print
43958 – Insurance estimation – appt card insurance estimation used write off amount when determining patient’s coverage amounts.
43959 - Insurance Estimation – Unused deductible amount should carry over to the next procedure/production
V14.0.8
44038 – There is an issue regarding referring physician requirements on electronic claims in this release that can cause significant issues for customers who are using that field for other reasons. Addressed by eServices CR (42390)
V14.0.7
42858 - New Form File: Washington Medicaid Claims are Being Rejected Due to Box 52a on 2006 ADA Claim Form Not Printing the Taxonomy Code
42890 - New Form File: Delta Dental 2006 ADA INS171.frm Requires all Capital Letters and Remove Slashes From Date Fields.
43431 - GIP toolkit v1.14.16.0
42859 - When using the instant recall feature the scheduler opens to the date of the patient's next exam. It does not take into consideration the patient's preferred dates
42482 - Blue Cross Blue Shield of Rhode Island Requires that Box 20 Patient Name is Always Filled
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 14 CS SoftDent Software, 17.0 Release Notes Rev A
43752 - Contact Expert - keeping contact note in sync with contact expert list entry
43266 - Charting Workbook link on start menu is broken
43612 - 3D button not enabled with 9500 drivers loaded
43796 - DBM Error 2 on unlimtxt index when entering SoftDent
43659 - When there are many workstations with SoftDent running, new instances of SoftDent take a long time to start
V14.0.6
Note: This build was only released to Dr. Moheb’s office
43423 - Treatment Plan report needs to include the amount the patient saves through insurance coverage
V14.0.5
Note: This version of SoftDent or later is required for eForms
42821 - SoftDent looking for PW.EformInterop.dll on computer without eForms installed
42762 - Add new licensing toolkit V14.0.4
42167 - DBM error file 280 error = 2 after updating from 14.0.0 - 14.0.3
42347 - The SoftDent install needs to stop the Adapter services in order to update the SDInterop.dll
42580 - Conversion - do not delete \DBNotes directory during conversion if a note.sdn file remains
42661 - Conversion - add logging information when removing \DBNotes
42355 - eReminders - appts in SoftDent not being confirmed when patient ID does not match patient Unique ID
42281 - Discover Cards that do not have a 6011 - 4 digit prefix will not validate in Softdent.
37973 - Deposit Slip of the Daysheet is posting whole ERA amount and not subtracting out any ERA's that are manually selected as MARK NOT POSTABLE.
42414 - HL7 - SoftDent Link Adapter
42413 - "Image Records Scanned" is Continually Displayed After Opening SOFTDENT for the First Time on a Workstation
41834 - When Scheduling a Treatment Plan from the Scheduler SoftDent Freezes
42535 - DBNotes directory not getting converted when patching to 14.0.3
42443 - Present a new dialog to remind users to backup when checking for updates
42481 - Review Notes From Document Tree are not Saving
42305 - When Selecting a Predefined Contact Note it Will not Duplicate to the Content Field
42306 - When Printing the Account Aging Report Percentages Are Incorrect V14.0.3
41970 - CDT-2011 codes added
41973 - Rebranding - Carestream Dental
41727 - Blue Cross Blue Shield of Tennessee Requires that Quadrants Entered on ADA Codes do not Place a Tooth Surface in Box 28 on the 2006 ADA Dental Claim Form
41986 - Track Late Appointments Option Under SOFTDENT System Scheduler Settings Will not Remain Unchecked
41767 - When Performing a Backup or Home Licensing Data the DBNotes Directory Have Exponentially Increased in Length of Time to Perform These Tasks
41992 - Vermont Medicaid INS45.frm Require Remarks in Box 35 to Now be Placed in Box 32
V14.0.2
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 15 CS SoftDent Software, 17.0 Release Notes Rev A
39784 - SoftDent support for eReminders
41430 - Document Categories added for eForms and Real Time Claims
41411 - SOFTDENT Startup Preferences will not Save Selected Dymo Label Writer.
41294 - When Outputting the Contact Expert to the Merge Letter Experts the Individual Records are not Added to the Batch Count
41316 - When Sending Bulk Email through the Contact Expert All Emails are Sent to the First Person in the List.
41260 - When Posting Procedures for the Previous Date if the Patient has any Future Appointments These Appointments are cleared from the Scheduler.
41358 - Abbreviated words create new sentences when adding text in SoftDent
41315 - Message: "No E-mail addresses found for nay of the recipients" when sending bulk email through the contact expert
41307 - The Allowance Tables Pull 1 Allowance Table Less than the Assigned Table When Attached to Insurance Plans.
41297 - When Outputting the Account/Patient User Selected Report to the Merge Letter Experts the Individual Records are not Added to the Batch Count
41361 - Washington State Medicaid Will Deny Claims on Tooth Numbers Preceded by the Number 0
41399 - When updating address information to the guarantor SoftDent will not update patient information.
41400 - User Codes Not Updating From Account To Patient in SOFTDENT
37480 - SMR: When attempting to print multiple report copies from a Vista workstation, only one copy is printed
41324 – When printing multiple batched 'INS177.frm' Medical Claim Forms SOFTDENT will print all Claims on One Page.
V14.0.1
40869 - When running any report and specifying the output option selected of "Merge Letter Expert", the results will not batch to the "Letter Expert Merge" window once the report is completed
40891 - Reports Manager: daysheet prompts don’t update when changed from reports manager, when you uncheck one of the check boxes it unchecks two, and when converting form a previous version with the daysheet in the reports manager it has all the boxes unchecked.
40961 - Recall sent code not getting posted to all patients on the recall report
41127 - When Sending an Appointment Confirmation via e-Mail in v14.0.0.121, the Confirmation e-Mail Text no Longer Appears
41170 - When Installing NEA On A Workstation, SoftDent Experiences Slowness.
40611 - A change to the number of minutes before the appointment shown as "Late" setting in the Patient Visit Statistics properties doesn’t change when a patient is considered late
40538 - The state of WA has new requirements for RX forms
40842 - ERA - EOB image records that get created when posting are using PWMachineImagePaths.ini
40622 - Error: "An Unexpected Error has Occurred, SoftDent Software Will Now Close" when Attempting to Print a Daily Operatory Schedule under Certain Circumstances
40801 - Unable to Create NEA Attachments in v14.0 if no PWImages Folder Exists within the SoftDent Directory on the Server
40846 - When in the charting module the ADA dropdown arrow is missing only on a 4:3 monitor.
40619 - Error: "Failed to Read the Practice Record..." when Attempting to Work with Case Presentations Created from within SOFTDENT Software
40697 - Add a system setting to control tracking late appts and showing warning msg
40983 - Capture Lab Cases Under the Patients Lab Case Window No Longer Functions V14.0.0
24499 - Labels in Document tree should reflect document type
22079 - Accounts With Budget Plans Considered Like Credits
35066 - When type "sick" is used with default office hours lunch is not subtracted from work time
22066 - Right click should bring up the Options menu on the lists
24785 - Allow more than one day to be added to a timecard record at a time. Allow a time frame to be specified when more than one day is affected (for vacations, etc.)
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 16 CS SoftDent Software, 17.0 Release Notes Rev A
34683 - Slot Notes and Blocked Slots can be added, edited and deleted from passed days when in Book Quick Glance
35649 - New Licensing Toolkit: 1.5.4.75
37550 - Identifiers added to the SoftDent Express bar to aid test automation
37681 - The profiles have been reworked to minimize corruption and aid in troubleshooting problems.
33824 - The allowed number of characters for the Global Statement Message for Accounts has been increased
33326 - Add ability to be able to specify for each procedure code whether a clinical note is (1) required, (2) required but can always use the default note or (3) not required.
37601 - Time Card Profile Updates
34334 - Increase the Maximum Character Limit for Clinical Notes
33192 - Add the ability to clock in and out for lunch using the Time Card feature
37602 - Time Card Changes to the Employee dialogue
37603 - Time Card List and Dialogue enhancements
32852 - Allow for Users to Specify the Day of the Month that Budget Plan Charges are Posted
31973 - Appointments Without Name Fix
34841 - DBM 29 in Insurance Bulk Payments with some data sets
35036 - When Using the NEA Screen Capture Functionality, SoftDent Continues to Search for a Temporary Image File Even though None is Created when the Screen Capture is Used
24799 - Slot notes aren't appearing in History Appointments view
34799 - Add Functionality to Create Custom Time Card Categories within SOFTDENT Software
37819 - Pwsvr won't remain running in Windows 7
23985 - Practice Central - Alert the user that an electronic statement file is pending and needs to be transmitted.
25089 - Incorrect date due date prints on the first account budget plan coupon in some scenarios
24002 - TeamTalk - Frequency dates are listed incorrectly on General List
22091 - Post transaction of "Walkout Statement Given" to transaction screen
22261 - Daysheet format "allow options" not listed
24090 - Clinical Notes - Easier Way to Access End of Day Clinical Notes
30188 - Autodialer E-mail functionality ( Document and Images do not appear in the Documents & Images dialog box)
22274 - Invalid Lab Case can be Specified on Appt Card
25092 - Clinical Notes - Per Visit Instead of per Procedure
25116 - Do Not Print Icons on the Daily Op Schedule
37519 - Misspelled diagnosis code ("mottled" spelled "monttled"
24258 - Allow office experts to only be run on specific days of the week.
24271 - Save additional comments after printing treatment plan from TP screen
23663 - Clinical Notes - Add ability to Edit Clinical notes, not just amend
24278 - Office Expert - Add a User Interface for the date last ran of each office expert
24411 - Office Expert - Allow user to uncheck "Include Tx plan" from unsubmitted Insurance setup
24517 - Printer queue shows "Test Print" when printing Image Layout Tab.
23573 - Clinical Notes - Add access to generic notes from outside patient's chart
34564 - Medical and Prescription histories should be transferred when a patient is moved
26485 - Add name to search options on Completed Claim list
26494 - Practice central Due for X - rays field should look at the patient's insurance information not just the time frame
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 17 CS SoftDent Software, 17.0 Release Notes Rev A
25088 - Popup Notes: In the extra settings of a patient popup note there is missed appointments condition
35747 - Only the first item posted form a treatment plan's clinical note is being appended to
34540 - Override Type Control Stays Enabled After User Cancels Editing
34350 - InOffice Add Functionality Requires Using Refresh in Order to See Added Appointment
31955 - Turning OFF System Setting to Enable Scheduler Doesn't Always Work
33961 - Quad Selection Dialog column is titled "Surface" instead of "Quad"
33995 - There is no consistency in using Claim ID/No on SoftDent dialogs.
31107 - General TeamTalk Lists Closes Down by Itself if left open
33997 - Most of System Dialogs are listed as System Settings under Current Views on Explorer Bar.
34070 - The last BP payment does not display or print properly when not evenly divisible by number of payments
33865 - Practice menu option appears under List top level option, allowing user manipulate practices in the list.
34080 - Set Priority Button Needs a Hot Key
33838 - Errors Scheduling a Family Member
34163 - Missed/Broken Appointments List - title bar's title doesn't change
30321 - "Default Number of Copies for Each Insurance Form" edit control on the Insurance Settings dialog allows to enter up to 5 digits then produces unpredictable results.
30257 - Manually parked appointment doesn't disappear after being auto - scheduled.
30066 - Account Name doesn't change on the express bar when a different account selected by using the Next Account menu option on the Y screen.
32988 - Tabbing order of the Startup Preferences dialog is wrong.
37496 - Changing monthly payment on the patient BP dialog enables number of payments control but changing its value doesn't update the monthly payment.
24004 - If the last run office expert date is in the future (the computer was backdated), add a message box asking if they really want to run the reports.
32990 - Edit control on some of the system dialogs allows the entering up to 5 digits and produces unpredictable results.
34643 - Clinical Notes - Ability to add clinical notes for the previous day
36522 - Issues with ADA Sort by Color
37905 - Double Click on item in any generic doc type (e.g. doc, pdf, xls) Document Tree should open the document
37507 - Clinical Note info displayed in Clinical History tab is not complete
34956 - Send Attachments to NEA dialog's tabbing order should be corrected.
22315 - Cancelling "Electronic Router: Follow up" dialog
39376 - Enable Context - Sensitive Help for Additional Topics
36948 - Add SoftDent Charting Workbook to the Online Documentation Menu
34560 - Spelling mistake in Save TP Financial Arrangement Text dialog
37600 - Enable Context - Sensitive Help for Additional Topics
35558 - Naming inconsistency in Account Ledger and Patient Ledger menu options - Item Detail vs. Zoom
35136 - NEA suggested attachment request flag logic
39902 - EOB's not displaying on all workstations
39180 - E-reminder Module Integration
39614 - ERA - double posting (2 situations)
35141 - Real Time Claim Submission Flag Required
35138 - NEA INN file stored on local machine instead of server
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 18 CS SoftDent Software, 17.0 Release Notes Rev A
38890 - Update Bluebook checkbox is checked and disabled after doing "Accept Distributions"
33823 - Display Account User Codes on Statement Preview screen
31963 - Add validation for account first and last names to E-statements
38969 - New Care Credit Toolkit v4.6 to cover rate changes imposed by changes in law.
35137 - NEA Aetna DMO Display problem
28657 - CareCredit always pulls guarantor information from guarantor 1
32997 - A Cap plan that includes a posted writE-off with the claim payment is added the software asks you to posts a copy for the visit and even though no production was added for that day.
33320 - Clinical Notes - Security Changes for Clinical Notes
33321 - Give the office the ability to add contact notes to claims and completed claims.
35570 - Post a recall notice sent code
24202 - Add new Practice Central section listing today's patients that have history of being late for their appointment(s).
24201 - Practice Central - Missed Appointments List updates
38526 - Attempting to Print a Claim to File when Checking Out a Patient Results in an Unexpected Error forcing SOFTDENT Software to Close
33076 - Multiple accounts and patients are "not found" after running the Update Fee Schedule utility
34334 - Increase the Maximum Character Limit for Clinical Notes
35132 - Contact Notes - Increase the maximum character limit for Contact Notes
35047 - Clinical Notes - Add the ability to specify default note to ALL doctors
36669 - NEA will not recognize the "Employee #" box on the account screen as a valid insured ID entry
35311 - When using an email address with the @ symbol in a custom quick letter, the printed letter pulls the practice name
38522 - When Using the Full Screens Where Available Option Along with Certain Docking Configurations of the Payment Bar and Power Bar, SOFTDENT Software will Duplicate the First Transaction on a Patient's Ledger when Posting an Insurance Payment
32058 - The SOFTDENT Software Multi - Database Setup Dialogue Contains a Grammatical Error in the First Selection Option
38248 - Updated Nevada Medicaid Requirements for the 2006 Revised ADA Dental Claim Form
31941 - Letter Expert Merge Fields Dealing with Dates should be formatted using the more professional long date format.
38187 - SOFTDENT Software Allows Users to Paste an Incomplete Social Security Number and with Dashes into an Account SSN Field
31940 - Merge Fields Utilizing Appointment Times should be formatted more professionally
25347 - Open scheduler maximized in classic mode when it is set to start at login in startup preferences
34790 - Routing Slips show incorrect Tertiary Treatment Plan Item Descriptions
24242 - Referral Intro Note doesn't print all lines of referral reason
35393 - ADA List - Add ability to sort by Description
36006 - Default Scheduler Column Width is Changed when Viewing the Scheduler form the Month at a Glance Screen
26853 - Add "Lab Technician" to List of Specialties in a Referring Provider Record
34881 - When Using Appointment Background Patterns on the Scheduler, the Highlighted Appointment Becomes Transparent when Opening and Canceling out of the Appointment Properties Window
29561 - When activating a customized button in Chart, nothing appears in the ADA box
29142 - Printing Treatment Plans defaults to Print ALL - and prints blank treatment plans for Secondary and Tertiary if none exist.
35084 - Allow Users to Specify a Specific Part of the Daysheet they Would Like to Print
04/02/2018
© 2018 Carestream Dental LLC. SoftDent is a trademark of Carestream Dental Technology Topco Limited. Page 19 CS SoftDent Software, 17.0 Release Notes Rev A
35077 - Out of Box Settings changes
38222 - Office Expert: Short call list report is not working
26670 - Time card totals format and report sorting uses Hrs:min instead of only decimal value
25036 - Email address and pager # added as output options on user selected reports
24447 - Percentages of A/R added to the Account Aging Report
22081 - Hygienist added to Confirmation Report
24530 - Implemented an "Excel" output option for user selected reports
22067 - Added "Updated" date field from the Account Other Info tab to Account User-Selected report
26363 - Added report for claims deleted after running the "Resubmit or Delete by Age" insurance utility
36133 - New prompt screen for Recall Reports to behave more like a wizard
33607 - Acct Aging report includes Overdue ranges rather than just "greater than"
33125 - Time card report addes extra pages when run for more than one employee and each employee has more than one page of entries
23959 - Office expert - frequency of report - changed to allow run once every X days/weeks
34124 - Unsubmitted Insurance Report Setup Screen's Tabbing Order is incorrect
35135 - Account Aging report displays On Budget Plans amount only if Show Details of Individual Accounts option is selected at the prompt.
33319 - Added the ability to send all register reports to excel
35149 - Added the ability to output the provider summary report to excel
34904 - Added a 'Title' Selection Criteria to Account and Patient User Selected Reports
34834 - Previously Generated Contact Expert Lists on a Future Date, Contacts Made List do not Appear on the Contacts Made Report Run on the Day of Contact
34832 - Patient Pays Portions Appear to be Calculated Differently than Industry Standard when a Patient has Primary and Secondary Percentage Insurance Plans
34052 - Added 'Excel' as an Available Output Option for the Patient List Reports
33692 - The 'Medicaid ID' field in Patient User Selected Reports needs to be Replaced with an 'Insurance ID' field.
35391 - Add Official Support for SOFTDENT Software in a Windows 64 Bit Environment
36559 - When Adding the Missed Appointments List Report to a Report Manager, the System Should not Allow Users to use the MM/DD/YYYY Date Wildcard
35147 - Add Excel as an Output Option for Account List reports
26892 - Add a Field to the Recall List Report for Patient Cell Phone Numbers
28944 - Added ability for Time Clock Reports to go to Excel
29362 - The option to select "Support Data for Claim" on the claim information dialog changes to "None" after submitting insurance
35148 - Added Excel as an Output Option for Recall report
30030 - Write off total is included in the Insurance column of the TP Detailed Breakdown Report