formerly narre community learning centre vet student handbook · cater for individual student’s...

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Page 1 of 57 Revision Date: 19 Dec 2018 Version: 1.2 Next Review: 19 Dec 2019 Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977 Formerly Narre Community Learning Centre VET Student Handbook Head Office 1 Malcolm Court, Narre Warren, Victoria, 3805 Vocational Education and Training Venue 4a Malcolm Court, Narre Warren, Victoria,3805 Telephone: 9704 7388 Fax: 9704 0033 Walking distance from the Narre Warren train station. Melways reference: pg 110, E6.

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Page 1 of 57 Revision Date: 19 Dec 2018 Version: 1.2 Next Review: 19 Dec 2019

Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

FormerlyNarreCommunityLearningCentre

VET

StudentHandbook

HeadOffice

1MalcolmCourt,NarreWarren,Victoria,3805

VocationalEducationandTrainingVenue

4aMalcolmCourt,NarreWarren,Victoria,3805Telephone:97047388Fax:97040033

WalkingdistancefromtheNarreWarrentrainstation.

Melwaysreference:pg110,E6.

Page 2 of 57 Revision Date: 19 Dec 2018 Version: 1.2 Next Review: 19 Dec 2019

Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

Disclaimer

FoundationCollegemakeseveryattempttoensuretheaccuracyandreliabilityoftheinformationincludedinthishandbook.Readersshouldbeawareofthefollowing:FoundationCollegemakesnoguaranteeorwarrantyastotheaccuracyorauthenticityoftheinformationinthisdocumentorotherdocumentslistedwithin.FoundationCollegedoesnotacceptanyliabilityinrelationtothecontentofthisdocument.

Page 3 of 57 Revision Date: 19 Dec 2018 Version: 1.2 Next Review: 19 Dec 2019

Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

TableofContents

Introduction ................................................................................................................................................. 5

Accredited and Pre-Accredited Courses ................................................................................................... 6

Office Hours .............................................................................................................................................. 6

Staff Details .............................................................................................................................................. 7

Processes and Information: Enrolment through to course completion ....................................................... 7

Fees .......................................................................................................................................................... 7

Refunds for Accredited Courses ............................................................................................................... 8

Class Times ............................................................................................................................................... 8

Change of Address .................................................................................................................................... 9

Special Needs ........................................................................................................................................... 9

Medical Requirements ............................................................................................................................. 9

Qualifications for Accredited Courses ...................................................................................................... 9

Partial Completion of Accredited Courses ................................................................................................ 9

Transfers to other Training Organisation ............................................................................................... 10

Withdrawal from Courses ...................................................................................................................... 10

Recognition Of Prior Learning (RPL) ....................................................................................................... 10

Credit Transfers ...................................................................................................................................... 11

National Recognition .............................................................................................................................. 11

Re-Issuing of Certificates for Accredited Courses .................................................................................. 11

Assessment ............................................................................................................................................. 11

Student Records ..................................................................................................................................... 12

Student Records Request ....................................................................................................................... 12

Resubmission .......................................................................................................................................... 13

Extensions .............................................................................................................................................. 13

Disciplinary Procedures .......................................................................................................................... 13

Evaluation ............................................................................................................................................... 13

Practical Placement ................................................................................................................................ 14

Policies & Procedures ................................................................................................................................. 16

Access & Equity ...................................................................................................................................... 16

Privacy Policy – Student information ..................................................................................................... 16

Collection, use and disclosure of student information .......................................................................... 16

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

Code of Conduct for Students ................................................................................................................ 17

Harassment and Bullying ........................................................................................................................ 19

Legislation .............................................................................................................................................. 19

Use of Equipment ................................................................................................................................... 20

Student Complaints and Grievances ...................................................................................................... 21

Code of Educational Practice .................................................................................................................. 24

Plagiarism and Cheating ......................................................................................................................... 25

Student Safety and Security ....................................................................................................................... 25

Safety Rules ............................................................................................................................................ 25

First Aid .................................................................................................................................................. 26

Fire & Evacuation Procedure .................................................................................................................. 26

Reporting of Emergencies ...................................................................................................................... 26

Security ................................................................................................................................................... 26

Youth Department Student Welfare and Break Time Permission Requirement .................................... 26

Other services, support and tips for students ............................................................................................ 27

Careers Guidance ................................................................................................................................... 27

Response to enquiries ............................................................................................................................ 27

How will I manage my study? ................................................................................................................. 27

Student Support ..................................................................................................................................... 28

Feedback ................................................................................................................................................ 28

Appendices ................................................................................................................................................. 29

Appendix 1: Foundation College Payment Plan Information (Sample) .................................................. 29

Appendix 2: Foundation College Youth Welfare and Behaviour Management Policy and Procedure ... 30

Appendix 3: Foundation College Complaint Form .................................................................................. 35

Appendix 4: Foundation College Reference Guide ................................................................................. 36

Appendix 5: Youth Department Class Rules ........................................................................................... 37

Appendix 6: Refund to Students Policy .................................................................................................. 38

Appendix 7: Privacy Policy ...................................................................................................................... 40

Appendix 8: Plagiarism and Cheating Policy and Procedure .................................................................. 41

Appendix 9: Harassment & Bullying Policy ............................................................................................. 46

Appendix 10: Anaphylaxis Management Policy ..................................................................................... 49

Appendix 11: Anaphylaxis Management Procedure .............................................................................. 55

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

Introduction

WelcometoFoundationCollege,formerlyNarreCommunityLearningCentre.Wewishyouallthebestinyourstudieshere.Thishandbookprovidesarangeofinformationthatallstudentsneedtoknow.Thisincludesenrolments,feesandcoursecompletioninformationaswellasstudentsafetyandimportantcontactshereatFoundationCollege.Studentscanalsorefertothevariouspoliciesandproceduresincludedinthishandbook.

FoundationCollegeisregisteredwiththeVictorianRegistrationandQualificationsAuthority(VRQA)asaRegisteredTrainingOrganisation(RTO)andaSeniorSecondaryeducationprovider.AsaSeniorSecondaryeducationproviderwesupporttheprinciplesandpracticeofAustraliandemocracyandarecommittedto;electedGovernment,theruleoflaw,equalrightsforallbeforethelaw,freedomofreligion,freedomofspeechandassociationandthevaluesofopennessandtolerance.Thisisreflectedbothinthewaywedeliverourprogramsandinourdocumentsincludingpolicy.FoundationCollegehasadiverserangeofstudentsoverall,wehavedepartmentsforeachcohort.Thisensuresstudentsreceivetheappropriateassistance,supportandadvicebysuitablyqualifiedandexperiencedstaffwhilestudyingwithus.Whilethishandbookisforreferenceanduseforallstudentsanyspecificdepartmentalinformationisidentifiedassuchand,insomecases,specificinformationisprovidedseparatelytotheappropriatestudents.OrganisationalGoals

WhatInspiresUs(OurVision)TobetheAustralianleaderoforganizationswiththeintendedgoaltoimprovethelivesofcommunitymembersthroughinnovativelearningandsupport.WhatWeDo(OurMission)

Toprovidevocationaleducationasaprimarypurpose,aswellaslearning,communitydevelopmentandsupport.HowWeOperate(OurMethods)

Weareacommunityownedandmanaged,not-for-profitorganisation.Weseektoidentifyandaddressarangeoflocalcommunityneeds,encouragingself-helpandmutualsupportthatprovidesopportunitiesforlearningandskillsdevelopment.Wepromoteasenseofbelongingandcommunityspiritandreducesocialisolationbylinkingwithotherlocalcommunityservicesandnetworks.Weprovideinformationandreferraltoawiderangeofservicesandareaccessibletothewholecommunitybothsociallyandphysically.Volunteersareamainresourceforourservices.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

WhyWeMatter(OurJustification)

Wesupportcommunityactivities,facilitatecommunityprojects,developcommunityleaders,promoteandvaluediversityinthecommunityandprovidecommunityinfrastructureandresources.Wedeliverqualityaffordableprograms,anddeveloppathwaysforclients.

Wenetworkwithotherservicesandcollaboratewithalllevelsofgovernment,localagenciesandbusinesses.

Wemakeadifferenceinpeople’slivesandinthecommunity.

AccreditedandPre-AccreditedCourses

TheAccreditedcoursesarepartofasuiteofcourses,whichprovideacomprehensivepackageoftrainingtomeettheneedsofthespecificindustry.Theyarenationallyaccreditedcourses.Theyaredesignedtomeettheneedsofstudentsseekingentryleveltraining,aswellaspeoplecurrentlyemployedintheindustrywhoareseekingtoupgradetheirknowledge/skillbase.Allcourseswillprovideadditionaljobskillsthatwouldassiststudentsintheircareerprospects.Itwouldgivestudentsvitalknowledgeandskillsincludingproblemsolvingandtakinginitiative.Pre-Accreditedcoursespreparestudentsforentryintoaccreditedcoursesandentry-levelemployment.Inordertoprovidequalitytraining,FoundationCollegeregularlyreviewsitsassessmenttasksandlearningmaterialstoensuretheyarevalid,current,authenticandrelevant.StudentsareadvisedofthepossibilityofreceivingNCVERsurveysand/orinvitationstoparticipateinDepartmentendorsedprojects.StudentsmaybecontactedbytheCommissioner(orpersonsauthorisedbytheCommissioner)forauditorreviewpurposes.

OfficeHours

TheofficeisopenMondaytoFriday8.30amto3.30pmforenquiriesandfeepayments.FoundationCollegeisclosedonweekendsandpublicholidaysbutisopenduringschoolholidays.Messagescanbeleftontheansweringmachineafterhours.TutorsarenotatFoundationCollegeeverydaysotheywillcollectmessagesontheirnextworkingday.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

StaffDetails

TutorsandassessorsdeliveringandassessingAccreditedandPre-AccreditedtrainingatFoundationCollege,asaminimum,holdtheCertificateIVinTraining&Assessment(TAE40110),andrelevantcompetenciesatanequivalentorhigherthanspecifiedinthemodule/unitofinstructiontobedelivered.AllstaffcanbecontactedonthemainFoundationCollegeline:97047388.Someusefulcontactsare:CEO: WayneHewittYouthManager: BiancaEllulAssistantYouthManager: KateCampbellLiteracyManager: CleaNicolStudentWelfare(Youth): SarahDicksonAdministrationManager: DonnaDowlerYouthAdministration: BrianaLorenzFinanceManager: ClaireStedmans

ProcessesandInformation:Enrolmentthroughtocoursecompletion

Studentsenrollinginouraccreditedcoursesmustattendanenrolmentday/informationsessionwhichisheldpriortothecommencementofthecourse.Theenrolmentday/informationsessionincludestheprovidingofcourseinformationandapre-courseassessment.Thepurposeofthepre-courseassessmentistodeterminethatstudentsarehavethenecessarylanguage,literacyandnumeracyskillstomeettheentryrequirementfortheirchosencourse.Wecanalsoensureweprovideallnecessarysupportservicestocaterforindividualstudent’sneeds.Studentsmayberequiredtoattendaninitialinterview.Studentsenrollinginpre-accreditedlanguageandliteracyprogramsattendaninitialinterview.Courseinformationisprovidedandstudentscompleteapre-courseassessment.

Fees

AllcoursesarecostedinaccordancewiththeVictorianTrainingGuarantee2014GuidelinesaboutFees.Currentfeeinformationcanbeaccessedinthecourseguide,thewebsiteand/orthecourseflyer.CurrentcourseguidesareavailableinthefoyerofFoundationCollegeaswellasthroughthewebsite.Adepositof50%isrequiredtoconfirmyourplaceinthecourse,thisispayableuponenrolment.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

FeescanbepaidbyCash,Cheque,Banktransfer,EFTPOSFoundationCollegewillnotprovidecashout)orCreditCardwhichcanbeacceptedoverthephone.AchequecanbepostedtoNarreCommunityLearningCentreInc.at:POBox101,NarreWarren,3805.Ifunabletomakeyourtotalfeepaymentseeadministrationtomakearrangementsforapaymentplan.AlsoseeAppendix1:FoundationCollegePaymentPlanInformation.Allfeesmustbepaidfourweeksbeforethecompletionofthecourse.FeesmustbepaidinfullpriortothecompletionofthecourseinorderforstudentstoreceivetheirCertificate,StatementofAttainmentorCertificateofParticipation.StudentsintheYouthDepartmentareadvisedthattheywillnotreceiveaninvitationtotheannualgraduationceremonyshouldtherebeoutstandingfeesatthedurationoftheircourse.ConcessionsonfeesareavailableforsomecoursesatFoundationCollege.StudentswhoareeligibleforaconcessionfeemustpresentavalidCommonwealthHealthCareCardoraPensionCard(proofofexemptionstatusmustbeprovidedatthetimeofenrollment).

• Concessioncardsobtainedduringtheperiodofacoursedonotconstituteachangetofees.Feesarecalculatedatenrolmentforthefullperiodofthecourse.

• Feesfortheprevioustermmustbepaidbeforereturningtoclassforthenextterm.Ifyouareonapaymentplan,paymentsmustbeuptodateaspertheagreement.

• Failuretocompletepaymentswillresultinstudent’sbeingunabletoattendclassandultimatelyaccountsbeinghandedovertoourdebtcollectionagency.

RefundsforAccreditedCourses

IfFoundationCollegecancelsacourse,afullrefundofmoneypaid,willbegiventoenrolledstudents

• IfastudentwithdrawspriortothecommencementofthecoursearefundoffeespaidlessanAdministrationchargeof$50.00.

• Ifastudentwithdrawsbeforetheendofacoursetheyareresponsibletopayfeesupuntilthedateofwithdrawal.

• Allrefundswillbepaidbycheque

PleaseseetheFoundationCollegeRefundtoStudentsPolicy(Appendix6)forfurtherdetails.

ClassTimes

Classesgenerallyoperatefrom9.00amto3.00pmwiththeexceptionofsomeyouthandVETclassesthatoperateatdifferenttimes.Pleasecheckyourcoursetimesattheoffice.TheYouthDepartmentholdareportwritingdayonceperterm.Youthstudentsarenotrequiredtoattendonthesedays.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

ChangeofAddress

Itistheresponsibilityofthestudenttonotifytheadministrationofficeinwritingofanychangeofaddressand/orphonenumberorcontactdetails–formsareavailablefromreception.

SpecialNeeds

StudentswithspecialneedsrequirementsshoulddiscussthesewiththeFoundationCollegestaffpriortoenrolmentandcompletetherelevantsectionoftheenrolmentform.ResourcesthathavebeencreatedatFoundationCollegecanbeprovidedelectronically,onCD,inhardcopyandinlargeprintifrequiredbythestudent.StudentswithspecialneedsareassessedtoensurethatFoundationCollegehastheresourcesandstafftoappropriatelymeettheneedsofthestudent’s.Otherwiseareferraltoanotherorganisationwillbesuggested.

MedicalRequirements

YouthDepartmentstudentsareadvisedthataMedicalEmergency&HistoryDetailsformwillneedtobecompleteduponenrolment.Thisformdetailsanymedicationsthatneedtobeadministeredtostudentsduringcourseattendance.YouthDepartmentstudents,theirparents,guardiansand/orcare-giversareadvisedthatintheeventofanemergencyanambulancewillbecalled,andanynecessarymedicalorsurgicaltreatmentwillbeadministeredasrequired.Anycostsincurredasaresultofinadequateambulancecoverwillbetheresponsibilityoftheparents,guardiansand/orcare-giversofthestudent.

QualificationsforAccreditedCourses

AllstudentsinaccreditedcourseswhocompleteaprogramoflearningthatleadstotheawardingofanAQFqualificationwillbeentitledtoreceiveacertificateandarecordofresults.Whereastudentdoesnotcompleteawholequalification,thenastatementofattainmentwillbeissued.Qualifications/statementofattainmentwillnotbeissueduntilfeesarepaidinfull.

PartialCompletionofAccreditedCourses

AllstudentsenrolledinaccreditedcourseswhowishtoexitorwithdrawpriortocompletionwillbeissuedwithaStatementofAttainmentoraStatementofResults/StatementofAttendanceforallunitsofcompetencesuccessfullycompleted.NotethatthisappliestoAccreditedCoursesonlyanddoesnotapplytoPre-AccreditedCourses.

Page 10 of 57 Revision Date: 19 Dec 2018 Version: 1.2 Next Review: 19 Dec 2019

Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

TransferstootherTrainingOrganisation

Astudentwhowishestotransfertoanothertrainingorganisationorinstitutemustfilloutawithdrawalformforthecoursethattheyareparticipatingin.Coursefeeswillcontinuetobechargeduntilthewithdrawalformiscompletedandhandedin.AStatementofResultscannotbeprovidedunlessawithdrawalformiscompletedandfeesarepaidinaccordancewiththeFoundationCollegeRefundstoStudentsPolicy,seeAppendix6.

WithdrawalfromCourses

Towithdrawfromanycourseormodule/unit:

• InformtheTrainerimmediately.

• CompleteaWithdrawalFormavailablefromtheadministrationofficeandreturnittotheManagerresponsibleforyourcourse.

• Untilawithdrawalformiscompleted,nostatementsorrefundswillbeissuedifapplicable.

• Coursefeeswillcontinuetobechargeduntilthewithdrawalformiscompleted,datedandhandedin.

RecognitionOfPriorLearning(RPL)

Recognisingyourskillsandknowledgeofaparticularcourseormodule,eitherbeforeor

afterenrollinginaFoundationCollegecourseyoucanapplyforRPL,ifsuccessfulinyour

RPLapplication,youmaynothavetocompletemodule/softhecourse.

Theadvantageofthisprocessisthatyoucouldfinishyourcourseinashortertimebecause

youdon'thavetorelearntheskillsthatyoualreadyhave,oryoumayattendlessclasses.

Process:

Ifyoufeelyoumayhavetheknowledgeorskillsinoneormoreofthesubjectsofa

particularcoursepleasefeelfreetodiscussthiswithyourTrainer.

Remembertheprocessis:

• Informal

• Flexible

• Relaxed

• Supportive

OnceyouhavecompletedtheRPLapplicationandreturnittheOffice,theappropriate

Managerwillcontactyouaboutyourapplication.

AnRPLinterviewdate,willbearrangedatanappropriatetimeforbothparties,whenyou

areadvisedofthisdateandyouwillalsobeadvisedwhattobringwithyoutothis

Interviewtosupportyourapplication.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

• Youwillreceiveimmediateoftheoutcomeofyourapplicationwithin5business

days.

• AcostisinvolvedforRPL.Butweendeavourtokeepcoststoaminimum.

• Ifyourapplicationissuccessfulyouareexemptfromattendingtherelevantclasses

andyourfeesforthecoursewillbereducedtoreflectyoursuccessfulRPL

application.

• IfyouhaveanyotherquestionspleasefeelfreetospeaktotheManageroryour

Trainer.

YouwillhaveasupportpersonatFoundationCollegethatwillhelpyouandanswerany

questionsyouhaveabouttheunit/syouhaveappliedforinyourRPLapplication.Youwill

beabletocontactthispersonduringnormalbusinesshours.

Pleasebeawarethatthesupportpersonmightnotalwaysbeabletotakeyourcall,A

messagecanbeleftatreceptionfrom8.30am–3:00pmMondaytoFriday.

Thesupportpersonwillcallyoubackassoonastheyareavailable–weareallcommitted

toreturningcallstostudent’s’asamatterofpriority.

CreditTransfers

Acredittransfercanbeawardedifastudenthaspreviouslycompletedthesameorequivalentunit/moduleaspartofadifferentcourseoratanotherRegisteredTrainingOrganisation.

NationalRecognition

FoundationCollegeacknowledgesnationalrecognitionbyrecognisingtheAQFqualificationsandStatementsofAttainmentissuedbyotherRTOs.

Re-IssuingofCertificatesforAccreditedCourses

Lostormisplacedcertificatescanbereissueduponwrittenrequest.Anyre-issuesrequestedwithinthefirst7yearsofcompletionofthecoursewillincurafeeof$30.00whichwillbepayablebeforethecertificatewillbereissued.Reissuingofcertificatesforcoursescompletedmorethan10yearspriorwillincurafeeof$100.00.

Assessment

Assessmentiscompetencybased.Studentsareassessedtoensurethattheyhaveobtainedordevelopedtheknowledgeandskillstaughtintheircourse.Studentswhoareunabletodemonstratecompetencyatagiventimeorwhosuccessfullyappealassessmentresultsmaybereassessedatanappropriatelaterdate.AssessmentisinaccordancewiththeAustralianQualityTrainingFramework(AQTF).Ourstudentsareprovidedwithdetailedinformationabouttheassessmentscontainedintheircourseuponenrolmentorcommencement.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

StudentRecords

FoundationCollegemaintainsindividualfilesanddatabaserecordsforeachstudent.Allrecordsarekeptinasecureenvironment.Accesstofilesandrecordsislimitedtostaffinvolvedintheirmaintenance.Studentenrolmentandresultrecordsaremaintainedelectronicallyforaperiodof30yearstoenablethere-issueofqualificationsorstatementsofattainmentifrequired.ShouldFoundationCollegeceasetoexist,recordswillbetransferredtotheVRQA.AccordingtogovernmentregulationsundertheVRQA,itisarequirementtoretainstudentsworkasevidence.FoundationCollegewillretainstudentsworkforatleast2yearspostcompletionorwithdrawal.Onceworkhasbeenreturnedtothestudent,therewillbenoopportunitytoappealanydecisionasyouareacceptingyourworkbackascompletedandfinalwithyourresults.Ifyouhavenotcompletedthecourse,workwillberetaineduntilcompletion.Ifyourequireacopyofyourwork,itwillbeatthestudents’expense.

StudentRecordsRequest

NoinformationonastudentsprogresswillbegivenoutbyFoundationCollegetoexternalpersons.AlldocumentationrelatingtostudentstrainingandassessmentwillbemadeavailabletothecurrentindividualstudentuponrequesttotheirDepartmentManager.StudentswhohavecompletedtheircourseinthepastsevenyearsmayrequesttoviewtheirrecordsinwritingbycompletingtheStudentRecordRequestFormavailablefromreception.ThisincludesinformationenteredintotheVCAAdatabaseforstudentsenrolledinseniorsecondaryeducationatFoundationCollege.PhotoIdentificationmaybeaskedfor.

• TheBoardofManagement,CEO,Staff,TutorsandVolunteersareboundbyFoundationCollege’sCodeofPracticeandConfidentialityPolicy.

• Uponwrittenrequestindividualstudentswillbeprovidedwiththeirfile.IndividualrecordsarenotpermittedtoleaveFoundationCollege.

• AllplacementrecordsbecomethepropertyofFoundationCollege.Thestudentmayhaveaphotocopyiftheyrequestitandpickitupfromtheadministrationoffice,atacosttothestudent.

• Copiesofrelevantfile/swillbeforwardedtoothertrainingprovidersuponwrittenandsignedrequestoftheindividualstudent,withinareasonabletimeperiod,bytheCEO,Training,YouthorLiteracyManager,withinareasonabletimeperiod.

• TrainersareprovidedwithaccesstostudentfilesinaccordancewiththePrivacyPolicy.RefertoAppendix7.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

Resubmission

Resubmissionofeachassessmentwillonlybegrantedtwice.Aresubmissionisrequiredwhenastudenthasnotdemonstratedfullcompetencyinanassessment.Allassessmentsineachunit/modulemustbemarkedascompetentforstudentstoachievecompetencyintheparticularunit/module.Ifthefinalresultforanyunit/moduledisnotcompetentatthecompletionthenthestudentwillneedtorepeattheunit/moduleatalaterstage.YourtutororCourseManagerwillexplainthisfurtherduringyourinductionatthestartofthecourse.

Extensions

Reasonableextensionsmaybegrantedunderspecialcircumstances,andwiththeagreementoftheCourseManager.Extensionsmustbeappliedforinwriting.Inthecaseofillnessadoctor’scertificatesmustbepresented.

DisciplinaryProcedures

Studentsmayfacedisciplinaryactionincludingwithdrawalfromclassunderthefollowingcircumstances:

• Plagiarismorcheating

• useofmaterialinbreachofcopyrightlegislation

• hinderingtherightsofotherstudentstopursuetheirstudies

• harassmentofotherstudentsorstaff

• breachinglegislativerequirementsShouldanyofthepreviousoccur,theCEOwillbenotifiedandwillhavethematterinvestigated.Investigationswilltakeplacewithinfourteendaysofthenotification.Wheretheinvestigationsconcludethatacademicmisconducthastakenplace,thestudentmayrespondinwritingwithfourteendays.ThefinaldeterminationoftheCEOmayincludeoneofthefollowingoptions:

• noactionistakenagainstthestudent

• thestudentisdeterminedasbeingnotcompetentintheunit/moduleconcernedbutmaybeallowedtocontinuetheirstudiesasperthetrainingplan

• thestudentissuspendedfromtheircourseforaperiodoftime

• thestudentisexcludedfromthecourseandhisorherenrolmentcancelledwithnorefundoffees

Evaluation

Duringandattheendofcourses,studentsatisfactionsurveysandquestionnairesareissuedtoallstudentstocomplete.Thisisanopportunityforstudentstoprovidevaluablefeedbackabouttheircourse.Thisprocessisundertakentoensureourservicesaremeetingstudentneedsandareconsistentlyofahighstandard.Wearecommittedtocontinuouslyimprovingourservicestoourstudents.Studentsmayberequestedtocompleteseveralsurveysorquestionnaires.Thesewillbesentinthemailtorandomlyselectedstudentsorprovidedduringclass.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

PracticalPlacement

Aspartofmanycourses,studentswillberequiredtoundertakeapracticalplacement.Practicalplacementmeansanystructuredworkplacelearningthatispartofawrittenagreementbetweenatrainingorganisationandanemployerforvocationalorfurthereducationcoursesorprograms.Itincludesworkobservation,workexperience,structuredworkplacelearningandvolunteerwork.Insomecoursesthiscanonlybeundertakenwhenthestudenthascompletedcertainmodules/units.Studentsneedtocompletetherelevantpaperworkwhichmustbereturnedtothetutorforsigningbeforecommencinganypracticalplacement.ThisensurescoverageofWorkCoverinsurance.(Ifthisisapplicabletoyourcourse,pleaseaskthetutorforthepracticalplacementbooklet).Pleasenotethatnotallcoursesrequireaworkplacementcomponent.Forcoursesthatrequireplacement,yourtutorwillexplainwhatisinvolved,thenumberofhoursandprovideanonthejobplacementbook.NOTE:TheassessorconductingyourWorkplaceAssessmentmaynotnecessarilybeyourtutor.AlsonoworkplaceassessmentvisitswilltakeplaceduringtheFoundationCollegeChristmasClosure.

OrganisingPlacements

InsomecasesstudentsshouldorganisetheirownplacementsandinothersFoundationCollegeorganizestheplacements.Thiswilldependonthecourseyouaredoing.Yourtutor/trainerswillletyouknowwhoisresponsiblefororganizingyourplacement.Placementsshouldbeundertakenalongsideaqualifiedstaffmember.AllplacementdocumentsmustbesignedbytheworkplaceandFoundationCollegebeforeplacementcommencestoensurethatstudentsarecoveredunderWorkcover.Failuretohaveformssignedwillmeanthatstudent’swillnothaveinsurancecoverandwillbeunabletocommence.DiscontinuingaPlacement

FoundationCollegeunderstandsthatissuescanariseandstudentsmayneedtodiscontinuetheirplacementhours.Ifastudentisunabletoproceedwiththeirplacement,FoundationCollegeandtheworkplaceconcernedmustbenotifiedandarrangementsmadefortheplacementtobecontinuedatalaterdate.Ifaworkplaceisunabletofulfilltheirobligationasaplacementproviderthentutorshavetherighttowithdrawastudentfromaplacementifrequestedtodosobythatworkplace.Ifthisisthecasethenstudentswillneedtofindanalternativeplacement.Ifstudentsfailtocomplywiththeorganizationspoliciesandproceduresorbehaveinanunacceptablemanner,placementmaybecancelledinnegotiationwithallparties.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

Roleofthestudentonplacement:

• Havewrittenworkuptodateandpracticalworkimplemented

• Regularlyevaluateownprogress.

• Contributeeffectivelytoassessmentdiscussion,givingexamplesoftheirprogresstowardscompetency.

• Implementspecificstrategiessuggestedforareasofconcernandmonitortheirownperformance.

• ConformtoorganizationalPoliciesandProcedures

• Tobeawarethattheyareastudentandshouldnotbecountedasanextrastaffmember

• Ifstudentsareunabletoattendplacement,theyarerequiredtocontacttheorganizationandFoundationCollegetonotifythemofthis.Adoctor’scertificatemustbepresentedtoFoundationCollege.Itwillbenecessaryforthestudenttomakeuptimeowing

• Tobeawareandadheretoconfidentiality.Breachesofconfidentialityareregardedasseriousviolationsofprofessionalethicsandwillbedealtwithaccordingly;Ifworkplacementhoursarenotmetorifthestudentisdeemed‘NotCompetent’onworkplacement,thenagradeof“NotCompetent”willbegivenandafurtherWorkplacevisitwillberequiredatthestudent’sexpense,ifappropriatetothecourse.

• Student’sareexpectedtoactivelyparticipateinroutinesanddailyactivitieswhilstfulfillingtheirplacementrequirements.

DressCodeonPlacement

Student’sareexpectedtodressappropriatelyforplacement.Clothingshouldbesafe,practicalandcomfortable.Clothingshouldallowforquickandeasymovementandinnowayhamperinteractionsandworkwiththeclients/childrenwhererequired.Jewelleryshouldbekepttoaminimum.Somejewellerycanbeunsafeandimpracticalwhenworkingwithsomeagegroupsorsomeenvironments.WorkingWithChildrenCheck

WorkingWithChildren(WWC)Checksarerequiredbeforecommencingsomeplacementsandexcursions.Furtherinformationandassistanceisprovidedtoallstudentsaspartofinduction.

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Foundation College, 1 Malcolm Court, Narre Warren, Victoria, 3805. Ph: (03) 9704 7388 RTO No: 3977

Policies&Procedures

Access&Equity

• Studentswhomeetentryrequirementsareacceptedintoanytrainingorassessmentprocess.Studentshaveequitableaccesstoallprogramsirrespectiveoftheirgender,culture,linguisticbackground,race,location,socio-economicbackgroundordisability.

• StudentswithadditionalorspecialneedswillbeassessedtothebestofourknowledgeandwewilldeterminewhetherwecanmeettheseneedsatFoundationCollege.Ifwebelievethatwearenotabletomeetthelearningneedsofthestudent,areferraland/orinformationwillbeprovided.IfastudentdoesnotdiscloseinformationabouttheiradditionalorspecialneedsthenFoundationCollegewillnotbeabletoconductanaccurateassessmentandsuggestappropriatecourseplacement.

• Admissionproceduresarefreeofdiscriminationandallattemptswillbemadetoidentifyanalternativecourseifastudentdoesnotmeettheentryrequirementsoftheirchosencourse.

PrivacyPolicy–Studentinformation

ThepersonalinformationcollectedandheldbyFoundationCollegemayinclude;

• Name,contactaddresses,telephonenumbers,emergencycontactpersons,maritalstatus,religion,residentialstatus(forexample;Australiancitizen/Permanentresident),bankaccountdetails,financialinformation,Centrelinknumbersorreferences,MedicareNumber,healthinsurancedetails.

• Medicalinformation

• Culturalandlanguageinformation

• Educationalinformationincludingresults,assessmentandanyotherinformationrelatedtoeducationortraining

Ifastudentchoosesnottoprovideuswithrequestedinformation,wemaynotbeabletoconsidertheapplicationfortrainingorprovidethenecessaryandappropriateserviceswhileenrolledatFoundationCollege.

Collection,useanddisclosureofstudentinformation

Wecollectinformationinanumberofways,including;

• DirectlyfromthestudentwhenpersonaldetailsareprovidedinanapplicationfortrainingatFoundationCollege

• FromthirdpartiessuchasotherRTOsortrainingproviders,Centrelink,DepartmentofImmigration.

Theinformationweobtainmaybeusedinorderto;

• Determinewhetherwecanprovidesuitabletrainingappropriatetothestudentsneeds

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• Manageandadministertrainingandservicesincludingchargingandcollectingrelevantfees

• ProvideinformationtootherRegisteredTrainingOrganisationsuponrequest

• ReporttorelevantGovernmentdepartmentsandotherregulatoryorindustrybodiesabouttrainingmatters

FOUNDATIONCOLLEGEusesstudentinformationinordertofulfillourcommitmenttoprovidingexcellenteducationandtrainingandotherservices.Wemaydiscloserequiredinformationtothefollowing;

• Yourrepresentatives(apersonnominatedbyyourself)

• Governmentandotherregulatorybodiesaccordingtofundingagreements

CodeofConductforStudents

Alldutiesandconductrequiredofyouareperformedwithinaresponsibleandmaturemanner.

• Maintainacceptable,maturebehaviorstandards

• Alloweverymembertherighttocomment,andlistentoothers

• Nottopersonallyabuse(emotionally,physicallyorverbally)othermembers,stafforusers

• Abidebythephilosophy,principlesandaimsofFoundationCollege.

• Treatpeopleequitablyandfairlyatalltimes.

• Ensureconfidentialknowledge,materialandinformationremainsconfidential.

• Abidebythepolicies,practicesandprocessesestablished.

CourtesyandcooperationinFoundationCollegemeansfollowingafewsimplerules:

• Switchoffyourmobiletelephoneduringclasstimeunlessotherwiseagreedbyyourtutor

• Respectothers

• Lownoiselevelswithnoloudtalkatanytime

• Theavoidanceorprofanity,bad-language,orswearing

• NosmokinganywhereinFoundationCollege,includingthetoiletsoraroundthefrontofthebuilding

• Noalcoholordrugs(otherthanthoseprescribedbyyourmedicalpractitioner)arepermittedorattendancewhenaffectedbysubstanceabuse

• Nogambling

• Non-disruptivebehaviorswhichmightaffectthelearningorworkofothers

• Havingrespectandconsiderationfortheviewsofothers.

• Everyonehastherighttolearnandnotbeinhibitedbyanotherpersonsbehaviour

• Horseplay,fighting,throwingofmaterialoranyobjectcanleadtoinjuryandisnotpermitted.

• Runningisdangerous,eveninanemergency.

• Suitabilityofattire,e.g.wearingclothingsuitableforalearningenvironment

• Employingcorrectliftingmethodsorutilisingequipmentsuppliedforthatpurpose.

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• Usingcorrecthygieneprocedures.

• Usingasharpscontainerwherenecessary.Also,classroomsarenottheplacetomakeanysortofsexualinnuendoordemandstowardsotherpeople;ortoharass,stalkorotherwisecauseanypersonanysortofconcernfortheirsafetyinanyway.AnyformofsexualharassmentwillbeconsideredaformofmisconductthatunderminestheintegrityofFoundationCollegeandwillnotbetolerated.Smoking

FoundationCollegeisasmokefreeenvironment.StudentsarerequestedtosmokeoutsidetheboundariesofFoundationCollegeandwellawayfromthefrontofFoundationCollege.EatingInClass

Eatinganddrinkinginclassisdiscouragedexceptduringdesignatedbreaks.ComputerRoomshaveastrictlynoeatingordrinkingpolicy.Punctuality

Punctualityisconsideredanessentialattributeofastudent,andisexpectedduringclassandplacementmodules.Student’smustcontactFoundationCollegeand/orfieldplacementcentreifsupposedtoattend.Student’sareexpectedtoinformFoundationCollegeandyourplacementfacilityifunabletoattend.UnsupervisedBreaks

Allstudent’swillhavemorningandlunchbreakswhichareunsupervisedbyFoundationCollegestaff.Duringtheseunsupervisedtimesstudent’smayleavethebuilding.ContactingTutors

IfTutorsprovidestudent’swithacontactphonenumbersuchasamobileforemergencysituations,thismustbeabidedbyatalltimeswithrespecttotheTutor’sandhis/herfamily’sprivacy.Thisalsoappliestoanemailaddress.Itmustonlybeusedforgenuinereasonsandabidingbytherulesofstudentconduct.ClassAttendance

FoundationCollegerequiresaminimumclassroomattendanceof80%.

• Astudentwhoismorethan10minuteslateforclasswillbemarkedaslateorleavesmorethan30minutesearlywillbemarkedasleftearlyunlessapprovalhasbeengivenforspecialcircumstancesbytheTutor.

• Itisthestudent’s'responsibilitytoensurethattheyareawareofthematerialcoveredinclassintheeventoflatenessorearlydeparture.

• ItistheresponsibilityofthestudenttoarriveontimeandringFoundationCollegeiftheycannotattend.

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• Ifastudentknowspriortoclassthatshe/hewillbelate,pleasebeconsiderateandcommunicatethistoyourTutorviaFoundationCollegeAdministration.

HarassmentandBullying

ThevaluesheldbyFoundationCollegeclearlyindicatethateverypersonhastherighttobe

treatedwithrespectanddignity.FoundationCollegeiscommittedtoprovidingaworking

andlearningenvironmentthatisfreeofharassmentandbullying.RefertotheHarassment

andBullyingPolicy,seeAppendix9.

Legislation

FoundationCollegeiscommittedtocomplyingwithCommonwealthandStatelegislation

andregulatoryrequirementsrelevanttoitsoperationsasaRegisteredTraining

Organisation.FoundationCollegehasdevelopedpoliciesandprocedurestoensurethat

complianceismaintainedinrelationtorelevantlegislationandregulations.Foundation

Collegeisrequired,underthetermsofitsregistrationasanRTO,toensurethat

informationisprovidedtoallclientsregardinglegislationthatsignificantlyaffectstheir

participationinVETtrainingandassessments.Thefollowinglistisintendedtoinform

clientsofthetypesoflegislationthatmayaffecttheircoursesaswellasthemethodof

reviewundertakenbythisRTO.

Legislation Methodofreview

VictorianRegistrationandQualifications

Authority

VRQAguidelines

whichrelatestoRTOoperationsintermsofcomplianceand

overalloperations

www.vrqa.vic.gov.au

Trainingpackages

whichrelatestoRTOoperationsintermsofcomplianceand

overalloperationsaswellasthestructure,teachingand

assessingofcoursesandunitsontheRTOscope

www.training.gov.au

www.training.com.au

VETIndustry&AQTF

whichrelatestoRTOoperationsintermsofcomplianceand

overalloperationsaswellasthestructure,teachingand

assessingofcoursesandunitsontheRTOscope

http://www.austlii.edu.au/

http://www.training.com.au/Pages/menuitem

91cdbaeb7a2bc0e2cd9ae78617a62dbc.aspx

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EducationandTrainingReformAmendment

(Skills)Act2010

whichrelatestoRTOoperationsintermsofcomplianceand

overalloperations

http://www.austlii.edu.au/au/legis/vic/num_act/

eatraa201071o2010475/

WorkplaceHealth&Safety

whichrelatestotheoverallsafetyofallstaffintheworkplace

http://www.worksafe.vic.gov.au/

http://australia.gov.au/topics/health-and-

safety/occupational-health-and-safety

http://www.safeworkaustralia.gov.au/Pages/d

efault.aspx

Equalopportunitiesandantidiscrimination

whichrelatestotheprotectionofallpeopleinvolvedwiththe

RTO,includingstaffandstudents,intermsofunlawful

treatment

http://www.antidiscriminationaustralia.com.a

u/?gclid=CNDCz8LMjKsCFadLpgodw320ug

Privacy

whichcouldhaveimplicationsforstudentsintermsoftheir

informationonRTOrecords

http://www.legislation.vic.gov.au/

UseofEquipment

Studentsareexpectedto:

• Takecareofequipment

• Useequipmentonlyforthepurposeforwhichitisdesigned

• Notremoveequipmentfromthepremises

• Nofoodordrinksshouldbeconsumednearelectricalequipment

• ReportequipmentmalfunctionstoyourTutorimmediately

• FoundationCollegetelephones,photocopiersandinternetservicesaretobeusedonlywhenitisarequirementofyourcourse.PersonalcallsfromFoundationCollegetelephonesaresolelyforemergencies.Thesecost50candarepayabletotheadministrationstaff

• Asperthelistofrulesineachcomputerroom,undernocircumstancesmustinternetfacilitiesbeusedtoaccessinternetsiteswhichareviolentinnatureorcontainsexuallyexplicitmaterial,orwhichmaybedeemedbyotherstobeoffensiveinanyway.Failuretoobservethesebehaviourpolicieswillresultinimmediatedismissalfromtheactivityorcourse.

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StudentComplaintsandGrievances

Allcomplaints,grievancesandappealswillbedealtwithintermsoftheComplaints&AppealsPolicy.Introduction:

ThispolicyrecognisesthatstakeholdersofFoundationCollegehavetherighttohave

resolvedanycomplaintorgrievancetheyhaveinregardtoservice,products,facilities,

managementand/ortreatmentreceivedfromFoundationCollegeorwhileatFoundation

College.

ThispolicyshouldbereadinconjunctionwiththeconstitutionofFoundationCollege

andtheComplaintsandGrievanceprocedureifrequired.

Stakeholderswillbeassistedtoraisetheirconcernswithoutfearofretribution.Itisan

opportunitytodemonstratetruecommitmenttosatisfyingclientrequirements.

Itisnotalwayspossibletolikeorapproveofallpeopleorsituations,butitispossibleto

worktogether.Itistheresponsibilityofallstakeholderstocontributetothesuccessand

goodrunningoftheorganisation.

Incommunitywork,itisimportantthatwetrytosettleconflictsandgrievancesina

compassionate,justandreasonableway.Weareawarethatnotallproblemscanbe

solvedperfectly-bothsidesofaconflicthavetobepreparedtoworktowardsa

reasonableoutcome.

Definitions:

Complaint:Somethingthatcannotbefixedimmediatelybythepersonreceivingthe

complaintandwill,whenattendedto,improveservicesorproducts.

Grievance:acomplaintthatcannotbesuccessfullyresolvedwithouttheinputofothersto

facilitateormediatearesolution.

Purpose:

Thispolicyrecognisesthatcomplaintsandgrievancesdoarise,butappropriatehandling

minimisestraumatothoseinvolvedandminimisesrisktotheorganisation.Any

concernsraisedshouldinvoketheuseofthispolicytoguideappropriateresolution.

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HandlingComplaints:

StaffandManagementaretomakeeveryefforttoresolvetheconcerninaninformal

mannerdirectlybetweenthepartiesinvolved(i.e.opencommunicationanddialogue

betweenbothparties).Anyconcern,nomatterhowminortheymayappear,aretobe

handledinaprofessional,courteousandtimelymanner.Therewillbenoexceptions.

Itisimportanttoobtainfulldetailsofthecomplaintandrecordthesedetailsonthe

ComplaintForm.

Allrequestsbystakeholdersforcompensation(personalpropertydamage,medical

expenses)mustbedirectedtotheCEO.

TheComplaintFormmustbehandedtotheCEOwithin48hoursforactionandfollow

up.

TheCEO/Principalordesigneeshouldinformthecomplainantwithinfive(5)working

days,oftheactionstaken.TheCEOistorecordthiscommunication.

HandlingGrievances:

TherighttohavegrievancesraisedandresolvedwillbeprotectedbyFoundationCollege

staffinthefollowingmanner:

§ Staffwillmakeeveryefforttoestablishanatmosphereoftrustandopen

communicationsothatgrievancesaredealtwithquicklyandconstructively.

§ Allgrievanceswillbetreatedseriouslyanddealtwithinasshortatimeaspossible

untiltheyareresolved.

§ Anysituationthatinvolvesthebreakingofanycriminalandcivillawswillbe

referredtotheCEOofFoundationCollegeimmediatelywhowillthenreferthe

situationtotheappropriateexternalagency.

§ Recordswillbekeptofallgrievancesandstepstakentoresolvethematter.

§ ActionsandrecordswillbedealtwithinaccordancetotheFoundationCollege

PrivacyPolicy.

§ Anaggrievedpersonshouldfeelfreetousethispolicywithoutfearofretribution.

FoundationCollegeundertakestomakethispolicyavailablewheneverappropriate.

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Options:

If,andwhen,allnormalavenuesofresolutionhavefailed,theaggrievedpersonmay

contactand/ormeetwithoneormoreofthefollowingtodiscussthegrievanceandseek

resolution.

1. TheManageroftheareainvolved.

2. TheCEOofFoundationCollege.

3. ThePresidentordelegatedpersonfromFoundationCollegeBoardofManagement.

4. TheBoardOfManagement.

ThestaffofFoundationCollegeshallassistbymakinganyarrangementsnecessary.

Meetingsthatarearrangedasaconsequenceofthispolicyshalloccurassoonas

practicable.Recordsaretobekeptofanysuchmeetings.

VRQARequirements:

IfthegrievanceiswithinFoundationCollege’sprogramsfromitsscopeofregistrationor

withinits’IndependentSchoolregistrationandisofanaturethatanindependentparty

isrequiredtoresolvethegrievance,FoundationCollegewillrequestthatanappropriate

agencywillassistFoundationCollegeandtheaggrievedpersontoagreeupona

resolution.TheappropriateagencywillbechosenbyFoundationCollegeaccordingto

theparticularsofthegrievance.Forexample:thecourseenrolledinto,theageofthe

clientandtheparticularnatureofthegrievance,etc.

Appropriateagenciesmayinclude:• SouthernMetropolitanRegionalOfficeofAdultandCommunityFurther

Education• TherelevantHomeSchool.TheHomeSchoolistheschoolatwhichthestudentis

officiallyenrolledaccordingtotherelevantMemorandumofUnderstanding(MOU).

• LocalRegionalDETOffice• TheDisputeSettlementCentreofVictoria,DepartmentofJustice

AdvocacyServices:

Throughouttheresolutionprocess,FoundationCollegewillensurethattheaggrieved

personisawareofexternalagencieswhocanbecontactedforsupportoradvice.

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FoundationCollegewillprovideinformationregardingthelocationofadvocacyservices

ifrequestedbytheclient.

Flowchart

CodeofEducationalPractice

ItisthegeneralpolicyofFoundationCollegetoprovideequaltrainingopportunitiestoalleligiblestudent’sregardlessofgender,culturalorethnicbackground,maritalstatus,physicaldisabilityorsexualpreference.FoundationCollegefurtherundertakestoprovide:

• Qualified,experiencedandcommittededucationalandtrainingpersonnel.

• Alearningenvironmentwhichactivelyencouragestheparticipationofwomen,AboriginalandTorresStraitIslanderpeoples,peoplefromnon-Englishspeakingbackgrounds,rurallearners,peoplewithdisabilitiesandunemployedpeople.

• Asupportiveandstimulatinglearningenvironmentwherestudentsmaypursuetheireducationalandtraininggoals.

• Alearningenvironmentinclusiveofstudentswithdisabilitiesorwhohavelanguage,literacyorspeciallearningneeds.Areferralsystemforstudentswhohaveadditionallanguage,literacyornumeracyneeds.

• Alearningenvironmentwherestudentsareinformedofassessmentproceduresandresults.

• Aclearandconciseassessmentdisputeprocedurewhich:o Keepstheaggrievedstudentinformedofwhatishappening

Initial Informal Complaint Trainer/relevant Department (

Manager)

Unresolved

Formal complaint to CEO ( as per Complaints & Grievance

Policy)

Unresolved

Complaint becomes a ( Grievance as per Complaints &

Grievance Policy

Unresolved

( Complainant can pursue the grievance through the relevant

Regulator .

Resolved

( Foundation College

to document resolution )

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o Protectstheconfidentialityofbothstudentsandstaffo Aguaranteeofprivacyconcerningrecordsordocumentscontainingpersonal

orsensitiveinformation.

PlagiarismandCheating

DefinitionsandinformationaboutplagiarismandcheatingareprovidedintherelevantPolicyandtheProcedureasperAppendix8.Allstudentsshouldreadthroughbothofthesedocuments.Itisimportantforstudentstoalwaysreferencedirectquotesintheirassessments.FoundationCollegeiscommittedtoensuringstudentsunderstandtheirresponsibilitiesinrelationtoplagiarismandcheating.WeencouragestudentstoseekadvicefromtheirtutororCourseManagershouldtheyhaveanyqueriespriortosubmittinganyassessments.

StudentSafetyandSecurity

Childreninclassrooms

ItisapolicyofFoundationCollegethatnochildrenaretobetakentoadulteducationclasses.Valuables

Studentsareresponsiblefortheirownvaluables.StudentsinPrivateCars

Ifatanytimeyoutravelinsomeoneelse’scarortakesomeoneinyourcar(whetherstaff/volunteerorfellowstudent)youmustensurethey/youhavefullcomprehensiveinsurance.FoundationCollegedoesnothaveinsurancetocoveryouintheeventofanaccidentanddoesnotrecommendthisoption.StudentReferences

• Tutorsareundernoobligationtoprovidestudentswithareferencewhenapplyingforemployment.Donotassumeareferencewillalwaysbegiven.

• IfaTutorchoosestogiveareference,itwillrelatetoenrolment,courseprogram,attendance,punctuality,contributioninclassandreliability.

• Tutorswillnotgivepersonalreferencesforstudents.

SafetyRules

Allstudentshavearesponsibilitytothemselvesandtheirfellowstudents/staffandtoNarreCommunityLearningCentretoconductthemselvesinasafemannerwithoutriskofinjuryoraccident.

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FirstAid

Anominatedfirstaidofficerisavailablethroughreceptionatalltimes.Ifstudentsrequirefirstaidassistancetheygotoreceptiontoseetheofficeronduty.Firstaidkitsarelocatedatreceptioncontainingitemstoenablebasicfirstaidtobeapplied.Medicationincludingheadachepillswillnotbeissuedtostudent’sunderanycircumstances.

Fire&EvacuationProcedure

ItistheresponsibilityofallpeopleattendingFoundationCollegetobeawareoftheFire&EvacuationProcess.Evacuationplansaredisplayedineveryroom.Intheeventofanemergencyineitherofthetrainingvenues-

• Analarmwillbesounded.

• Stopwork,donotpanic.

• Walktothenearestemergencyexitinacalmandsafemanner.Donotrun.

• Makeyourwaytotheassemblyarea(displayedonEvacuationplan).

• Studentswillbemarkedofftheattendancerollonceattheassemblyarea.

• RemainthereuntilyouaredismissedbytheauthorisedWarden.

• Studentcooperationisessentialatalltimesduringanyevacuationprocess.

ReportingofEmergencies

Reportallunsafeconditions,nearmissesandaccidentstoyourTutororAdministrationnomatterhowmajororminortheyare.Ifyouhaveanyconcernsorquestionsregardingthisprocedure,pleaseasktheadministrationstaff.

Security

Toensurethesecurityofresources,equipmentandpersonalitems,thefollowingshouldbeobserved:

• Nostudentsarepermittedincomputerroomswithoutpermission

• Donotleavevaluablesormoneyincars

• Takevaluableswithyouduringteabreaksandatlunchtime

• FoundationCollegeisnotresponsibleforlossortheftofpersonalitems

• Undernocircumstancesleavechildreninyourcar

YouthDepartmentStudentWelfareandBreakTimePermissionRequirement

FoundationCollegeiscommittedtoensuringthatthewelfareneedsofstudentsaremet.TheYouthWelfareProcedure(Appendix2)outlinesthewaysinwhichwemanagethewelfareofYouthDepartmentstudents.FoundationCollegeappliesadultlearningprinciplesthroughoutFoundationCollege.However,wealsorecogniseourresponsibilitiesinrelationtoourdutyofcaretoallstudents.Whileweallowstudentstoleavethepremisesduringbreaktimes,wedospecify

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boundariesoutsideourpremiseswheretheyarepermittedtogo.Thereforetheparent,guardianorcare-giverofanyYouthDepartmentstudentwhoisundertheageof18isrequiredtocompleteaYouthDepartmentBreakTimePermissionSlipfortheirchildatthetimeofenrolment.

Otherservices,supportandtipsforstudents

CareersGuidance

YouthDepartmentstudentsattendanin-depthintervieworgroupsessionaboutcareers.Followupsessionsareavailable.Theintervieworgroupsessionisconductedbythetutorduringthecourse.Itwillhelpparticipantstoexplorearangeofoptions,torelateinformationtotheirownneedsandcircumstancesandtomakedecisionsabouttheircareer.

Therearefourkeystepsinthisprocess:

• Buildingselfawareness

• Increasingawarenessoftheworldofwork

• Managingdecisionmaking

• ManagingworktransitionsStudentsattendingothercoursesshouldspeakwiththeirtutoriftheywouldlikeassistancewithcareerguidance.

Responsetoenquiries

Whenstudentshaveenquirieswhichextendbeyondourstandardcourseinformation,weprovideassistancetothebestofourknowledge.Thismayincludereferringstudentstoothersupportorganisations.

HowwillImanagemystudy?

Thisisaveryindividualquestion.Asanindividualyouwillneedto….

• Choosearealisticstudyload.

• Getthesupportoffamilyandfriends.

• Haveastudytimetableandasuitableplacetostudy.

• Readallthewrittenresourcesandmaterialsthataregiventoyouforthesubject.

• Readanyinformationsent/giventoyoubyFoundationCollegesothatyouarewellinformedofanyinformation,processesandchangeswhichmayimpactonyou,itisyourresponsibilitytotakenoteofanyinformationsent.

• Itisagoodideatohaveafolder,whichcontainsenrolmentforms,receiptsandanyothergeneralinformationrelatingtoyourcourse.

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• Ifapracticalplacementispartofyourcourse,organiseafolderinwhichyoucankeepanyrelatedinformationandassessments.

• Askforhelpwheneveryouthinkyouneedit.

StudentSupport

Theparticularrequirementsofindividualstudentsaretakenintoaccountbytrainersandassessorswhereverpossible.Studentsaretreatedwithrespectanddignitythrough:

• Courteousbehaviourtowardsstudents

• Recognitionofstudents’particularneedsandcircumstanceincludingtakingaccountoftheirbeliefs,ethnicbackground,culturalandreligiouspracticesetc.

• Explainingreasonsforretaininginformationaboutstudentsandassuringthemoftheconfidentialityofinformation.

• Organisingandmonitoringequitableaccessto,andparticipationin,activities.

• Referringstudentswhoneedspecialisedassistance,notprovidedatFoundationCollege,toexternalorganisationsappropriatetotheirneeds.

Feedback

FoundationCollegeencouragesandwelcomesfeedbackfromallstudents.IfyouwouldliketomakeanysuggestionsregardingthecourseyouareundertakingpleasecontacttherelevantcourseManagersortheCEOon97047388.Phone:97047388 Fax:97040033E-mail:[email protected]&4aMalcolmCourt,NarreWarrenVictoria3805.

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Appendices

Appendix1:FoundationCollegePaymentPlanInformation(Sample)

Aspartoftheenrolmentprocess,allfamiliesaretoindicateonthebelowformthewayin

whichtheywishtopaytheirremainingfees.

OPTION1

Theremainingbalanceofthefeeswillbepaidwithin4weeksofthecommencementofthecourse.

OPTION2

Theremainingbalanceofthefeeswillbedividedinto3equalamountsandaninvoicewillbesent

atthebeginningofTerms1-3foreachthirdofthebalance,withthepaymentduebythedate

specifiedoneachinvoice.Youcanmakesmallfrequentpaymentsagainsttheamountthroughout

theTerm,orabulkpaymentattheendofeachTerm,aslongastheamountispaidbythespecified

date.

OPTION3

ForthosecurrentlyreceivingCentrelink,apaymentplancanbearrangedviaCentrePay.Thiswill

automaticallydebittheindicatedamountoutofyourpaymentseachfortnightandsendittoNCLC.

NCLCcanprovidetheinformationrequiredtosetthisupeitheronlineorviaanapplicationform.

Pleaseaskorindicatebelowifyourequirethisinformation.

Note:PaymentplanswithoutCentrepaycanbediscussedwithBriannaLorenzatthetimeofEnrolmentand

willbeconsideredonacase-by-casebasis.ApprovedpaymentplanswillbesubjecttoaPaymentPlan

AgreementForm,andthisformoutlinesstrictconditionsrelatingtheeventofnon-paymentormissed

payments.

WAYSTOPAY

YOURSELECTION

StudentName:____________________________________Course:________________

With card at our office or over the phone Via bank deposit

BANK: Bendigo

BSB: 633 000 ACCT: 156 128 316 Please use your child’s first and surname as reference when making the deposits

With cash at our office

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Option1o Option2o Option3o

I,____________________________,havereadtheaboveoptionsavailableandhaveselectedmypreferredpayment

option.IagreethatIwillmakethepaymentsfortheoutstandingbalanceasoutlinedabove.Iunderstandthat

failuretomakepaymentsbytheduedatemayresultinNCLCceasingface-to-facedeliveryformychilduntil

moniesowingarepaid.IunderstandthatfailuretopaythefullbalancebyFriday25thOctober2019without

priorarrangementotherwisemaymeanthatmychildwillbeunabletoattendgraduationandasaresultwill

notreceivetheircoursecertificatesuntilallmoniesowingarepaid.

Name:_____________________________Signature:___________________________Date:___________

Appendix2:FoundationCollegeYouthWelfareandBehaviourManagement

PolicyandProcedure

YouthWelfare&BehaviourManagementatFoundationCollege:

FoundationCollege’sobjectiveisto:

• AdheretotheChildSafeStandards

• Encompasseverythingthecentredoestomeetthepersonal,socialandlearningneedsofstudents.

• Createasafe,caringenvironmentinwhichstudentsarenurturedastheylearn.

• Enablestudentsuccessthroughthecurriculumandthewayitisdelivered.

• Incorporateeffectiveclassroommanagementanddiscipline.

• Incorporatepreventativehealth,wellbeingandsocialskillsprograms.

• Stressthevalueandimportanceofcollaborativeearlyinterventionwhenproblemsareidentified.

• Provideongoingeducationalservicestosupportstudents.

• Recognisediversitywithinthecommunityandprovideprogramsandsupportwhichacknowledgedifferenceandpromoteharmony.

• Recognisetherolethatthecentreplaysasaresourcetolinkstudentsandfamilieswithcommunitysupportservices.

• Provideopportunitiesforstudentsto:Ø EnjoysuccessandrecognitioninasafeandharassmentfreeenvironmentØ MakeausefulcontributiontothecommunityØ Deriveenjoymentfromtheirlearning

FoundationCollegeprovideseffectivelearningandteachingwithinwellmanagedvenues,inpartnershipwithparents/guardians/caregiversandthewidercommunity.Theobjectivesandoutcomesthatfollowthereforerelateto:

• EffectiveLearningandTeaching

• BehaviourManagement

• MonitoringStudentAttendance

• NCLCResponsibilities

EffectiveLearningandTeaching:

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FoundationCollege’sobjectiveisto:

• Encouragestudentstotakeresponsibilityfortheirownlearningandbehaviour.

• Identify,assessandaccommodatefortheindividuallearningneedsandstylesofstudents.

• Establishwellmanagedteachingandlearningenvironments.

• Ensurethatlearningandassessmentactivitiesbuildonpriorknowledgeandexperiencesandaresociallyandculturallyrelevant.

• Providefrequentopportunitiesforstudentsandtheirparentstodiscusslearningprograms,studentbehaviourandacademicandpersonalprogress.

• Throughthecurriculumandlearningactivities,provideopportunitiesforstudentstodevelopbothkeysocialandlifeskills.

BehaviourManagement:

FoundationCollege’sobjectiveisto:

• Encouragestudentparticipationindecisionmaking.

• Establishclearrulesthatareagreeduponandunderstoodbyallstaffandstudents.Theserulesrelatetostudentbehaviourwhilstintheclassroom.Thefollowingtopicsarediscussedandnegotiatedasapartofthisprocess:

Ø AttendanceØ Lateness/communicationØ DisruptivebehaviourØ MusicØ Language/swearingØ BreaksØ MobilePhonesØ IndividuallearningplansØ IndividualbehaviouralstrategiesØ Antibullyingandharassment

• Identifyinappropriatebehaviourandmanageitthroughconflictresolution,communicationandnegotiationskills.

• Ensureallstudentsread,understandandsignastudentcontractduringtheinitialinductiontothecourse.ThiscontractoutlinestheexpectationsofstudentswhilstparticipatingincoursesatFoundationCollege.

Ø Ifintheeventthatastudentbreachesthesignedcontract,appropriatemeetingswillbearrangedbythewelfareteam.Thesemeetingsmaybeinconjunctionwithrelevantpersonnelsuchas:

v CEOv YouthManagerv Educator/sv Welfarestaffv PathwaysandTransitionsCo-ordinator/Teammemberv Parents,guardians,caregiversv Homeschoolv Casemanagersv Socialworkers

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v Drugandalcohol/mentalhealthworkersv RelevantMedicalProfessionals

• Therearethreeoptionsforstudentsasaresultofbreachingasignedstudentcontract.Theyareasfollows:

Ø IndividualStudentContract/OfficialWarningContractØ ModifiedProgramØ ExitinterviewandReferral

FoundationCollegestrictlyprohibitsanyformofcorporalpunishment.IfitisdiscussedandagreedthatastudentwillbeplacedonanIndividualStudentContract/OfficialWarningContract,ameetingwillbearrangedbetweentheYouthManager/CEO,welfarestaffandthestudent.Anadultrepresentativewillberequiredwherethestudentisunder18yearsofage.Thiscouldbeacaseworker,parent,guardianorcaregiver.Duringthismeeting,theconditionsoftheIndividualStudentContract/OfficialWarningContractareverycarefullyexplainedtothestudent(andtheirrepresentative.)TheYouthManager/CEOandWelfarestaffwilldiscussstrategieswiththestudentonwaystoensuretheircommitmenttothiscontractismet.TheYouthManager/CEOwillexplainthatifintheeventthecontractisbroken,thestudent’spositionintheprogramwillbeterminatedimmediately.

• TheYouthManagerorCEOwillcommunicaterelevantinformationanddetailsrelatingtostudent’sIndividualStudentContract/OfficialWarningContractstoallrelevantstaff.

• Ifitisdiscussedandagreedthatastudentwillbeexitedfromacourse,ameetingwillbearrangedbetweentheYouthManager/CEO,Welfarestaff,PathwaysandTransitionsCo-ordinatorandanadultrepresentativewherethestudentisunder18yearsofage.Thiscouldbeacaseworker,parent,guardianorcaregiver.IfintheeventthatthestudentisunderaMemorandumofUnderstandingwithamainstreamschool,arepresentativefromtheschoolwillbeaskedtoattend.Arangeofrelevantoptionsandpathwayswillbediscussedatthismeeting,includingthepossibilityofreturningtoFoundationCollegeinthefutureprovidingrelevantchangesandmodificationshavebeenaddressed.

• TheprocedureforappealagainstanyoftheaboveactionsisoutlinedintheStudentHandbook.

MonitoringStudentAttendance:

FoundationCollege’sobjectiveisto:

• Monitorstudent’sattendanceandensurethatstudentsareattendingschoolregularly.

Ø Attendancerecordsarekeptduringeveryclass,includingdaytripsandexcursions.Theserecordsprovideinformationonstudentswhoareontime,late,orleftearly.ThisinformationisthenenteredontoourStudentManagementSystem(SMS)atthebeginningofthefollowingweek.

TheWelfareCo-ordinatorwillmonitorstudentattendanceonaweeklybasisandprovidetheYouthManager/CEOwithdetailsofstudentswithpoorattendance.TheYouth

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Manager/CEOwillfollowthisupwithindividualstudentsandtheirparents,guardiansand/orcaregivers.

Ø Weeklystaffmeetingsareanotheropportunityforcommunication/discussionaroundthemonitoringofstudentattendance.Minutesofthesemeetingsaredocumentedandacteduponaccordingtoallocatedtimelines.

Ø Onaweeklybasis,FoundationCollegereportsattendances/absencestorelevanthomeschoolattendanceofficersforFoundationCollegestudentswhoareunderMemorandumofUnderstandingcontractswithamainstreamschool.

Ø Progressreportsaresenthometoallparents,guardiansorcaregiversatthecompletionofeachterm.Theseprogressreportscontaininformationrelatingtostudentattendanceforeachclassovertheterm.

Responsibilities:

FoundationCollegewillensurethat:

• Acommitmenttostudentwelfareunderpinsallthepolicies,proceduresandactivitiesofthecentre.

• Studentwelfareisregularlyreviewed.

• Behaviourmanagementisregularlyreviewed.

• Allpolicies,proceduresandpracticesareregularlyreviewedtoensurethattheymeettheneedsofallstudentsenrolledatthecentre.

• Staffandstudentsworktogethertodevelopstrategiesforaddressingstudentwelfareanddisciplineneedswithinthecentre.

• Allteachingandsupportstaffarefamiliarwiththisprocedure.Acopywillbeissuedtoallstaffduringtheirstaffinduction.

• Allstudents,parents,guardiansandcaregiversarefamiliarwiththisprocedure.Acopyisincludedinthestudenthandbookwhichwillbeissuedduringenrolmentday.

• Wecontributetotheprovisionofacaring,wellmanaged,safeandharassmentfreeenvironmentforallstudent,staff,parents,guardiansandcaregivers.

DutyofCare:

WhileFoundationCollegeappliesadultlearningprinciplesthroughoutthecentrewerecognisethatstudentsenrolledthatareconsideredYouthstudentscouldbevulnerabletorisksnotnormallyencounteredbyadultlearnersthereforethefollowingprecautionsarealsotakentoensurestudentsafety:

• Studentsareadvisedoftheboundariesoutsidethepremiseswheretheyarepermittedtogoduringbreaks

• Staffyarddutyrosterforinandoutsidetheschoolboundaries

• Localbusinessesaremadeawarethatourstudentsmayvisittheirshopsduringbreaktimesandareencouragedtocontactusshouldtheyfeelitnecessary

• UseoftheFoundationCollegechecklistforplanninganincursion/excursion

• AFirstAidKitistakenonalloffsiteexcursions,campsandactivities

• Additionalmeasurestoensurethesafetyofstudentsundertheageof18areprovidedasdetailedbelow

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Forstudentsundertheageof18FoundationCollegewillensurethat:

• Adetailedpermissionslipissignedoffbytheparent/guardianorcaregiverpriortoanystudentleavingthepremisesduringanybreaktimes

• Adetailedexcursionformissignedoffbytheparent/guardianorcaregiverpriortoanystudentleavingthepremisesforanyoffsiteexcursions,campsoractivities

Inthecaseofaparent/guardianorcaregivernotallowingpermissionfortheirchildtoleavethepremisesduringbreaktimesthentheYouthManager/CEOwillberesponsibleforensuringthatthisisenforced.

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Appendix3:FoundationCollegeComplaintForm

Complaint Form

Date:

Name:

Contact Telephone Numbers:

E-mail:

Postal Address:

Course (if applicable):

Have you approached the course/department manager in an attempt to resolve this

issue? (please circle as appropriate)

YES / NO

Details of your complaint: (Please write what specifically happened and attach pages as

required)

What do you view as a fair resolution/outcome of this complaint?

Please send your completed form to the following address or hand in at our reception at

1 Malcolm Court, Narre Warren. We can provide an envelope to maintain your privacy.

Chief Executive Officer

Foundation College

PO Box 101

Narre Warren Vic 3805

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Appendix4:FoundationCollegeReferenceGuide

Currentlynotinuse.

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Appendix5:YouthDepartmentClassRules

YouarenowastudentFoundationCollege.Itisaprivilegetoattendourcollege.Theserules

areimplementedtoensurethesafetyandwellbeingofallstaff,studentsandthecommunity.

1. MusicStudentsmaylistentomusicwhilstworkingindependentlyduringclass.

OnlyIPODSandMP3playersarepermitted.NOPhones.

2. MobilePhones

Duringclassmobilephonesmustbeplacedinthebasketprovidedandkeptwiththe

Educator.Studentscanchecktheirphonesduringbreaks.

Intheeventofanemergency,parents/guardians/caregiverscancontactthecentre

on97047388andourstaffwillpassthemessageontoyou.

3. Lateness

Ifyouaregoingtobelate,pleasecallthecentre,putamessageontheFoundation

CollegeFacebookPageortextsomeoneinyourclass.

Morethan10minuteslatewithoutnotificationwillresultinbeingsenthome.This

includesafterallbreaks.

4. Attendance

Ifyouaregoingtobeabsentfromclass,pleasecallthecentre,putamessageonthe

NCLCFacebookPageortextsomeoneinyourclass.

Ifabsentduetoillness,youwillrequireadoctor’scertificate.

Allyouthclasseshavea90%attendancerequirement.

5. Eatinginclass

Noeatinginclass.

Wateristheonlydrinkallowedinclass.

Softdrinkandmilkdrinksmayonlybeconsumedduringbreaktime.

NoEnergyDrinksareallowedatanytime.

6. SwearingPleaseconsiderhowyouwanttobeperceivedbythosewithinthecentreandthe

communitybyusingappropriate/non-offensivelanguage.

7. DisruptiveBehaviour

NCLChasNOtoleranceforbullyingandharassment.

Anypersonthatpreventsothersfromlearningwillbeaskedtoleave.

Wearealldifferent-acceptpeopleforwhotheyare.

Don'tengageinsocialmediaissuesandbullying-eachstudenthastherighttolearnin

asafe,comfortableenvironment.

8. BehaviourDuringBreaks

StudentsMUSTmakepositivechoicesandbehaveappropriatelyduringtheirbreaks.

Pleaserespectotherbusinessesintheareabybehavingresponsiblyandnotlitteringor

damagingproperty.

StudentsareNOTpermittedtogotoFountainGateShoppingCentreORMcDonalds

duringbreaktimes.

9. SmokingStudentsareonlypermittedtosmokeoutsideduringbreaksaroundthesideofthe

FoundationCollegebuilding.AllcigarettebuttsMUSTbeplacedintheashtrays

provided.

10.

ComputerandInternet

Usage&Damage

toProperty

Computersandinternetareprovidedforstudentstocompletetheirschoolwork.NOT

tocheckFacebookandwatchYouTube.

Beingacommunitysetting,weonlyhavelimitedresourcesandtheyneedtobetreated

withrespect.

AnydamagetoFoundationCollegepropertymayresultinbeingaskedtoleavethe

program.

11.ExpectationsOf

Educators

Tofindouthowstudentslearnbestandprovideasupported,flexibleclassroom

atmosphere.

Beontimetoclass.Createengagingclasses.Befairandrespectfulofallstudents.

12.

ClothingStudentsarenotpermittedtowearoutfitsthatmaybedeemedoffensiveor

inappropriatetomembersofthecommunity.Thismayinclude:swearingornudityon

clothing,drugreferencesonclothingoraccessoriesorprovocativeclothing.

13. VisitorsStudentsarenotpermittedtoinvitenon–FoundationCollegefriendsinoraroundthe

centreduringschoolhours.

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Appendix6:RefundtoStudentsPolicy

Introduction:

FoundationCollegemayrefundcharges:

1. forservicesthatarenotabletobeconductedasplannedbyFoundationCollegeC(egcancelledcourses)whenstudentswithdrawfromprograms.

Purpose:

ThispolicyaddressesrefundsforallprogramsdeliveredatFoundationCollegeandhasbeendevelopedtoensurethatstudentsareappropriatelycharged.Whereapplicable,theGuidelinesaboutFeesforSkillsFirstFundedstudentsareutilised.Assomeprogramsreceivefundingunderdifferentcontracts,theCEOandManagerswilltakeintoaccounttherelevantguidelinesaccordingly.

Programs:

NonGovernmentFundedPrograms:

• Applicationsforrefundwillbeconsiderediftheyarereceivedatleasttendayspriortocommencementofcourse.

• AfullrefundisgivenwhenthecourseiscancelledbyFoundationCollege.

• Anadministrationfeeof$50.00isapplicableforallcoursewithdrawals.

• Ifastudentwithdrawsafterthecommencementofacourse,thecoursemanagerwillconsiderapplicationsforpro-ratarefunds.

• TheChiefExecutiveOfficer(CEO)mayaltertheaboveconditionsinspecialcircumstances.

GovernmentFundedPrograms:

ForfundedprogramsFoundationCollegeadherestotheGuidelinesaboutFeesforSkillsFirstFundedstudents.

• Afullrefundoftuitionfeeswillbeprovidedforanywithdrawalmadeuptotheendofweekfourofanycourse.Anadministrationfeeof$50.00willbechargedtothestudent.Studentswillnotberefundedforcoursematerialsoranyotherapplicablefees.

• Studentswhowithdrawafterthefirstfourweeksofanycoursewillbeprovidedwithapro-ratarefundoftuitionfeesforanymodules/unitsnotyetcommenced.Anadministrationfeeof$50.00appliesinthiscase.Studentswillnotberefundedforcoursematerialsoranyotherapplicablefees.

• IfacourseiscancelledbyFoundationCollegeatanytimeduringtheperiodofastudent’senrolment,thenFoundationCollegewillrefundthepro-ratatuitionfees,studentservicesfeesandamenitiesfees,anyincidentalfeesforgoodsandservicesthathavenotbeenusedpriortothedateofcancellation,andfeesformaterialsthathavenotbeenusedpriortothedateofcancellation.

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ForVCALprogramsthefollowingwillapply.

• Afullrefundoftuitionfeeswillbeprovidedforanywithdrawalmadeuptotheendofweekfourofanycourse.Anadministrationfeeof$50.00willbechargedtothestudent.Studentswillnotberefundedforcoursematerials,resourcesorregistrationfees.

• StudentswhowithdrawafterthefirstfourweeksofanyVCALprogramwillbeprovidedwithapro-ratarefundoftuitionfeesforanymodules/unitsnotyetcommenced.Anadministrationfeeof$50.00appliesinthiscase.Studentswillnotberefundedforcoursematerials,resourcesorregistrationfees.

• IfaprogramiscancelledbyFoundationCollegeatanytimeduringtheperiodofastudent’senrolment,thenFoundationCollegewillrefundthepro-ratatuitionfees,studentservicesfeesandamenitiesfees,anyincidentalfeesforgoodsandservicesthathavenotbeenusedpriortothedateofcancellation,andfeesformaterialsthathavenotbeenusedpriortothedateofcancellation.

AllPrograms:

• ShouldFoundationCollegeceaseoperationswewillmakeeveryendeavourtorefundfeesfortraining/assessmentnotyetprovidedasperthedotpointsabove.

RelatedDocuments:

StudentWithdrawalForm

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Appendix7:PrivacyPolicy

Introduction:

FoundationCollegeiscommittedtoensuringtheprivacyofmembersandmustcomplywiththe:*thePrivacyAct1988(PrivacyAct)includingallamendmentsaswellastheAustralianPrivacyPrinciples(APPs)operationalfrom12March2014*InformationPrivacyAct2000(Vic)(IPA)*HealthRecordsAct2001(Vic)(HRAct)*anyadditionallawsinrelationtotheappropriatefundingbodies.Purpose:

Toestablishandmaintainacommonunderstandingofprivacytoprotectpersonal,healthorsensitiveinformationcollectedandusedbyFoundationCollege.Definitions:

PersonalInformationmeansinformationthatisrecordedinanymediumaboutanindividualwhoseidentityisapparent,orcanreasonablybedeterminedfromtheinformationprovided.HealthInformationisdefinedasincludinginformationaboutaperson’sphysical,mentalorpsychologicalhealth,ordisability,whichisalsoclassifiedaspersonalinformation.Thisincludesinformationoropinionaboutaperson’shealthstatusandmedicalhistory,whetherrecordedornot.SensitiveInformationisdefinedasinformationrelatingtoaperson’sracialorethnicorigin,politicalopinions,religion,tradeunionorotherprofessionalortradeassociationmemberships,sexualpreferences,orcriminalrecord,whichisalsoclassifiedaspersonalinformation.DataCollectionandUse:

FoundationCollegewillonlycollectinformationrequiredforaspecificpurposeandensurethattheinformantknowswhytheinformationisbeingcollectedandhowtheinformationwillbeutilised.FoundationCollegewillonlyuseanddiscloseinformationforthespecifiedpurpose,andforotherpurposeswithconsent,unlessauthorisedbylaw.DataStorage&Access:

Informationwillbestoredsecurelyandretainedforthedesignatedperiod,withprotectionfromunauthorisedaccess.Allreasonablestepswillbetakentopermanentlyde-identifypersonal,healthorsensitiveinformationwhennolongerrequired.Provideauthorisedpersonsaccesstotheirpersonal,healthorsensitiveinformation,providedbythem,thatisheldatFoundationCollegeandtomakeamendmentswhennecessaryasauthorisedbythedesignatedActs.Nochargeswillbeleviedforaccesstoaperson’sowninformation.FurtherInformation:

FormoredetailedinformationaboutTheActs,contactthePrivacyCommissioner’sOfficeorvisitthePrivacyWebsiteathttp://www.privacy.vic.gov.au

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Appendix8:PlagiarismandCheatingPolicyandProcedure

PlagiarismandCheatingPolicy

Introduction:

FoundationCollegeiscommittedtoensuringthestandardsofacademicintegrityandhonestyareupheld.FoundationCollegewillnotcondoneplagiarismorcheatinginanyformbyanystudentundertakinganaccreditedcourseundertheauspiceofNCLC.AsaRegisteredTrainingOrganisationFoundationCollegeadherestotheguidelinessetoutbytheregulatingbodies.Purpose:

Toestablishandmaintainacommonunderstandingofplagiarismandcheatingandtoensureprevention,detectionandappropriatecoursesofactionwithregardtoplagiarismandcheating.Definitions:

Plagiarism:

• Theprocessofcopyinganotherperson'sideaorwrittenwork,partialorinfullandclaimingitasoriginal.

• Plagiarismcantaketheformofdirect,word-for-wordcopyingorthetheftofthesubstanceorideaofthework.

• Thefailuretoquoteorreferenceorgainpermissionfortheuseofanother’swork,includingrephrasing,andsubmittingthisasone’sownworkorassignment.

• PlagiarismincludesinformationobtainedthroughtheInternetaswellashardcopy.

• Supportingtheactofplagiarismthroughprovidingworktoanotherparty,regardlessofthebeliefthattheworkwillbecopied.

Cheating:

• Todeceiveormisleadsomebody,especiallyforpersonaladvantage.

• Toprovidesubmissionsoforusefalsifieddata.

• Toundertakeanyformsofplagiarism.

• Toprovideworkthathasnotbeenundertakenbythestudent.

• Theftorunauthoriseduseofanother’sworkand/ormaterials.

• Toduplicateorexchangeassignmentsorworkofanotherandpresentasone’sownwork.

• Totakecreditforagroupassignmentwherethestudenthasnotequallycontributedtothework

Responsibilities:

Students:

Itisthestudents’responsibilitytounderstandthetermsofreferenceofthispolicythatundernocircumstanceswillcheatingandplagiarismbetoleratedfromstudentsundertakingaccreditedcoursesprovidedbyFoundationCollege.

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Staff:

Itistheresponsibilityofallstaffandtrainers/educatorstounderstandthetermsofreferenceofthispolicythatundernocircumstanceswillcheatingandplagiarismbetoleratedfromstudentsundertakingaccreditedcoursesprovidedbyFoundationCollege,andtoensureappropriatestepsareundertakento:

• Makestudentsawareoftherequirementsandresponsibilitiesregardingcheatingandplagiarismintheircoursework.

• Superviseandassessworkandassignmentstoevaluateastowhetheranyformsofcheatingandplagiarismarebeingundertaken.

• Actaccordinglyandreasonablytoestablishifanyactofcheatingandplagiarismis/orhasbeenundertakenandtaketheappropriatestepsoutlinedinthePlagiarismandCheatingProcedure.

Awareness:

TheprovisionsofthispolicywillbemadereadilyavailabletoallstudentsatalltimesandpriortoenrolmentthroughFoundationCollege’swebsite,promotionalmaterialsandthestudenthandbook.

FurtherInformation:

CodeofPractice. PlagiarismandCheatingProcedure.

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PlagiarismandCheatingProcedure

Introduction:

FoundationCollegedoesnotcondoneanyformofplagiarismandcheating.AsanRTOFoundationCollegestrictlyadherestotheguidelinesandregulationssetoutbyregulatorybodieswithregardtoplagiarismandcheating.ThisisoutlinedinthePolicy.Thepolicydefinesplagiarismandcheatingasfollows:Plagiarism:

Theprocessofcopyinganotherperson'sideaorwrittenwork,partialorinfull,andclaimingitasoriginal.Plagiarismcantaketheformofdirect,word-for-wordcopyingorthetheftofthesubstanceorideaofthework.Thefailuretoquoteorreferenceorgainpermissionfortheuseofanother’swork,includingrephrasing,andsubmittingthisasone’sownworkorassignment.PlagiarismincludesinformationobtainedthroughtheInternetaswellashardcopy.Supportingtheactofplagiarismthroughprovidingworktoanotherparty,regardlessofthebeliefthattheworkwillbecopied.Cheating:

Todeceiveormisleadsomebody,especiallyforpersonaladvantage.Toprovidesubmissionsoforusefalsifieddata.Toundertakeanyformsofplagiarism.Toprovideworkthathasnotbeenundertakenbythestudent.Theftorunauthoriseduseofanother’sworkand/ormaterials.Toduplicateorexchangeassignmentsorworkofanotherandpresentasone’sownwork.Totakecreditforagroupassignmentwherethestudenthasnotequallycontributedtothework.

Procedure:

ThefollowingprocedureoutlinesthestepsFoundationCollegewilltakeinitsprocesstoensurepreventativeactionsareundertakentoceaseanyformofplagiarismandcheatinginaccreditedcoursesundertakenatFoundationCollege.Thisprocedurealsoprovidestheprocesstobefollowedtodetectandrespondwhenplagiarismandcheatingissuspected.1. Allstudentsaremadeawareofthepolicyrelatingtoplagiarismandcheatingand

FoundationCollege’spolicyofnonacceptanceofplagiarismandcheating,bothpriortoenrolmentandatcommencementofthecourse.Allstudentswillbeissuedwiththe‘ReferencingGuide’,toassiststudentsinavoidingplagiarism.

2. Students,intheiragreement,signtoprovideevidencethattheyareawareofthepolicyandcommitmentofFoundationCollegeregardingplagiarismandcheating.

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3. Ifstudentsrequireafurtherunderstandingoftherequirementsorexplanationofwhat

plagiarismandcheatingentails,FoundationCollegewillprovidethistothestudent.

4. Itwillbeclearlyexplainedtostudents,thatallworkthathasanyinformationthathasbeenresearchedandobtainedfromsourcesotherthantheirownoriginalwork,mustbequoted,withitalicstothequote,referencedtotheworkwithappropriatenamesandanyotherrequirednotations/footnotes,suchasdates.Intheeventwrittenpermissionisrequired,anoriginalofthepermissionformspecifictothestudentandsignedbythepermittedpersonorcompany.

5. Educators/assessorswillensuretheyadheretothedefinitionsofplagiarismandcheating,anddirectstudentsinusingandfollowingthereferencingguideandtheViperanti-plagiarismsoftware.

6. Educators/assessorswilltakestepstodetectplagiarismandcheating,includingcross-referencingstudents’work,theuseofandresearchfromtheinternetandanyotherdatabasesandassessingcombinedworkassignments.FoundationCollegewillmakeavailabletheViperanti-plagiarismsoftwaretostudentsandteachers.

7. Ifabreachoccurstheeducator/assessorwilladdresstheclass(thatthestudentinbreachattends)attheearliestconvenience,notmakinganyreferencetothebreachorthestudentinbreachandreinstatethepolicyandcommitment,alongwiththerequiredpolicyandprocedurestotheclass,andreferencetothereferenceguide.

8. Foreachcourse,allstudentssignoffonaTrainingPlanwheretheyagreethattheyhavebeenprovidedwith,andunderstand,FoundationCollege’spolicyandprocedureinrelationtoplagiarismandcheating.AllstudentsarealsorequiredtocompleteanAssessmentAgreementforassessmentssubmittedwheretheyacknowledgethattheywillnotplagiariseorcheat.

9. IntheeventthatabreachoccursFoundationCollegewill:

• Ensuretheeducator/assessorhasinterpretedthebreachcorrectly.

• Theeducator/assessorwhosuspectsthebreachmustproduceevidencetosupporttheallegation.

• Thestudentwillbeadvisedoftheallegationsinaninterview.

• Inthecasethatmorethanonestudentisinvolvedinthebreach,theinterviewcanbeheldco-jointlyorindividuallyasthestudent/sandeducator/assessoragreeto.

• Thestudentmaybeaskedtoprovideadditionalinformationtodemonstratecompetency.

• TheCourseManagerwillinvestigatethattheclaimhasbeencorrectlyinterpreted,andthatthebreachoccurredintentionally,ratherthanunintentionally.

• Interviewthestudentandavailtothemtherightofreply.

• Thestudentwillbegivenoneopportunitytore-submitthework.

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• Ifthere-submittedworkisfreeofanyformsofplagiarismandcheating,thematterwillbeconsideredresolved.

• Ifthere-submittedworkisNOTfreeofanyformsofplagiarismandcheating,thestudentwillbedeemednotcompetentinthatparticularassignedwork.

• IntheeventthattheCourseManagerfindsthebreachisnotconsistentwiththedefinitionsoutlinedwithregardtoplagiarismandcheating,thestaffmember/educatorwillbeinterviewedandgivenopportunitytoexplainandconfirmthefindings.

• TheCourseManagerwilldecideonthebreachafterconsultationwiththeeducatorandstudent.

• Ifastudentundertakes3breachesandisfoundguiltyofthose3breachesduringthescheduleddurationofthecoursethestudentwillbedeemednon-compliantinthecoursetheyareundertaking.

• IntheeventthatabreachoccursandthestudentdoesnotfindthedecisionoftheeducatorandtheCourseManageracceptable,thestudentcanappealtotheCEOinwriting.IftheCEOagreeswiththedecisionthestudentcanfurtherappealtotheBoardofManagementinwritingandpresenttotheBOMwithanindependentarbitratorofhis/herchoice.

ThedecisionoftheBOMwillbefinalandthematterminutedforcompliance.

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Appendix9:Harassment&BullyingPolicy

Introduction:

ThevaluesheldbyFoundationCollegeclearlyindicatethateverypersonhastherighttobetreatedwithrespectanddignity.FoundationCollegeiscommittedtoprovidingaworkingandlearningenvironmentthatisfreeofharassment,bullyingandvictimisation.Thispolicyappliestoallmembers,staff,volunteersandstudentsofFoundationCollege.Anyincidentofharassment/bullyingwillberegardedasextremelyseriousandcanbegroundsfordisciplinaryactionincludingdismissalorexpulsion.Purpose:

Thispolicyhasbeendevelopedwiththeobjectiveofpreventingharassment,bullyingandvictimisationatFoundationCollege.It:§ definesunacceptablebehaviour.§ statestheresponsibilitiesofManagement,employeesandvolunteersinrelationto

harassment,bullyingandvictimisation.TypesofHarassment:

Harassmentisdifficulttodefineintermsofwhatisacceptableorunacceptablebehaviour.Thelegallydefiningfeaturesarethatharassment/bullyingisanyuninvitedorunwelcomebehaviourorconductofaverbal,physical,socialorpsychologicalnaturethatanyreasonablepersonwouldinterpretasoffensive,humiliatingorintimidatingtoanotherpersoneveniftheoffenceisnotintended.Harassment/bullyingmayoccurwheretheharasserhasapositionofauthority(ie.whereateacher,manageroradministratorisabletoaffectanotherperson'sjob,careerorlearningoutcome).Harassment/bullyingmayalsooccuronapeertopeerrelationship(ie.studenttostudentoremployeetoemployee).Harassmentisusedinthispolicytomeansexualandracialharassment,bullyingandotherformsofpersonalharassment,includingdisability,age,sexualorientation,religionorsomeotherpersonalcharacteristic.AnyformofharassmentwillnotbetoleratedwithinFoundationCollege.

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SexualHarassment:

Thisinvolvesunwantedsexualattention.Itcanbephysical,rangingfromsuggestivelookstoindecentassaultorrape,orverbal,rangingfromsuggestiveremarkstoaggressivelyfoullanguageorunwanteddemandsforsex.

RacialHarassment:

Thisisanyhostileoroffensiveactorexpressionbyapersonofoneracialorethnicoriginagainstapersonofanother,orincitementtocommitsuchanact.Suchbehaviourincludesderogatoryname-calling,insultsandracistjokes,racistgraffiti,verbalabuseandthreats,physicalacts,andridiculeofanindividualforculturalorlinguisticdifferences.

Bullying:

Bullyingiswhensomeonekeepsdoingorsayingthingstogainpoweroveranotherperson.Itispersistent,offensive,abusive,intimidating,maliciousorinsultingbehaviourwhichmakestherecipientfeelupset,threatened,humiliatedorvulnerableandgraduallyunderminestheirself-esteemandconfidence,causingthemtosufferstress.Eachincidentmaynotseemsignificantwhentakeninisolation.However,itisimportanttorecognisethatthereisacumulativeeffectandeachincidentbuildsonthelast.Thefollowingtypesofbehaviour,whereoccurringaspartofapatternofbehaviour,couldbeconsideredbullying:

§ sarcasm,teasing,verbalabuseandshoutingatpeople§ callingpeoplenames,sayingorwritingnastythingsaboutpeople,spreading

rumoursaboutpeople§ pickingonpeopleandcriticisingtheminfrontofothers.§ Unfoundedcriticismoftheperformanceofworktasks.§ excluding,ignoringorisolatingpeople§ punishingpeoplebyrefusingtodelegateresponsibilitiestothemwhichtheyare

competenttofulfil§ assigningmeaninglesstasksunrelatedtothejob§ givingemployeesimpossibleassignments§ physicallythreateningorattackingpeople§ deliberatelychangingworkrosterstoinconvenienceparticularemployees§ deliberatelywithholdinginformationvitalforeffectiveworkperformance

Thislistisnotexhaustive.Othertypesofbehaviourmayalsoconstitutebullying.

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Victimisation:

LegalAidVictoriadefinesvictimisationas“…whensomeonesubjects,orthreatenstosubject,anotherpersontosomeformofdetrimentorharm,becausetheyhave:

§ lodgedacomplaintofdiscriminationorsexualharassment§ providedinformationordocumentsregardingacomplaintofdiscriminationor

sexualharassment§ reasonablyassertedtheirrights,orsupportedsomeoneelse’srights,underanti-

discriminationlaws§ madeanallegationthatapersonhasactedunlawfullyunderanti-discrimination

laws.”VictimisationwillnotbetoleratedatFoundationCollege.ResponsibilitiesofStaff:

Staff(includingVolunteersandBoardmembers)havearesponsibilityto:

§ provideasafeenvironmentenablingstafftodotheirworkandstudentstoundertaketheirlearningfreefromharassment,bullyingorvictimisation.

§ ensurethattheiractionsdonotnegativelyaffectanotherstaffmember'scareer,healthorwell-beingandareconsistentwiththevaluesofFoundationCollege.

§ trytoresolveissuesofharassment,bullyingandvictimisationatthelocallevel,directlywiththepersonsinvolved.Iftheissueisnotresolvedinthisway,anaggrievedpersonmayapproachtheFoundationCollegeCEOl,orlodgeaformalcomplaintinaccordancewiththeFoundationCollegeComplaintsandGrievancesPolicy.

§ informstudentsofthispolicyandtheactionstobefollowediftheybelievetheyarebeingharassed,bulliedorvictimised.

§ takeALLcomplaintsofharassment,bullyingandvictimisationseriously.§ alwaystreateverycomplaintofharassment,bullyingandvictimisationwithstrict

confidenceandinvestigatethoroughlyandexpeditiously.

ReportingHarassment:

Difficultyindefiningwhatconstitutesharassment/bullyingshouldnotdeterstaff,volunteers,orstudentsfromreportingbehaviourwhichcausesthemdistress.Norshouldanyonebedeterredfrommakingacomplaintbecauseofembarrassmentorfearofintimidationorpublicity.FoundationCollegewillrespectthesensitivityofharassment/bullyingcomplaintsandtheirconsequencesaswellastheneedforconfidentiality.

RelatedPolicies/Documents:

§ Access,Equity,IntegrationandCulturalDiversityPolicy§ ComplaintsandGrievancesPolicy§ StrategicPlans(containstheValuesforFoundationCollege)

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Appendix10:AnaphylaxisManagementPolicy

Introduction:

FoundationCollegebelievesthatthesafetyandwellbeingofchildren,youngpeopleandadultswhoareatriskofAnaphylaxisoranyothersevereallergiesis,inpart,anorganisationalresponsibility.Forthepurposesofthisdocumentallchildren,youngpeopleandadultswhoattendFoundationCollegeinanyprogramorcoursewhoareatriskofAnaphylaxiswillbereferredtoas‘student/s-at-risk’.FoundationCollegeiscommittedto:

• ComplyingwithMinisterialOrder706andassociatedguidelines

• Providing,asfaraspracticable,asafeandhealthyenvironmentinwhichstudents-at-riskcanparticipateequallyinallaspectsoftheircoursesandprograms.

• EnsuringregulartrainingandupdatesforrelevantFoundationCollegestaffarecarriedoutaswellasreinforcementoftheFoundationCollegeAnaphylaxisManagementPolicyandProcedureandotherspecifiedAnaphylaxisissues

• ActivelyinvolvingrelevantFoundationCollegestaffandtheparents/guardians/care-giversofeachstudent-at-riskinassessingappropriaterisks,developingriskminimisationstrategiesandmanagementstrategies.

• EnsuringrelevantFoundationCollegestaffhaveadequateknowledgeofallergies,Anaphylaxisandemergencyresponseprocedures.Provideabriefingbi-annuallyasperMinisterialOrder706partD.

• DevelopanAnaphylaxisRiskManagementChecklistwhichincludespreventionstrategiesandisreviewedannually

• PurchasingofadrenalineautoinjectorsconsideringthenumberofstudentsenrolledatFoundationCollegewhohavebeendiagnosedasbeingatriskofAnaphylaxisandtheexpirydatewhichis12-18months(MinisterialOrder706section6.1.3.c)&(AnaphylaxismanagementACT2008,section5ofchildren’sservicesACT1996,viewedat24/07/2014,www.legislation.vic.gov.au)

• EnsuringthatanIndividualAnaphylaxisManagementPlan(thatincludesanIndividualASCIAActionPlanforAnaphylaxis)isdevelopedbythemedicalpractitionerinconsultationwiththestudent-at-risktogetherwiththeirparent/guardian/care-giver.ThismustbeprovidedtoFoundationCollegeassoonasenrolmentoccurs(MinisterialOrder706section7.1.1and7.1.2).Notethatthiscannotbeadjustedbyanyoneotherthanthestudent-at-risk’smedicalpractitioner

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• ReviewingtheIndividualAnaphylaxisManagementPlaninconsultationwiththeparents/guardians/care-giversofthestudent-at-riskannually,iftheconditionrelatestoallergychanges,afterananaphylacticreaction,andwhenastudentparticipatesinanoff-siteactivity(MinisterialOrder706section7.2)

• ProvidingacopyoftheFoundationCollegeAnaphylaxisManagementPolicyandProceduretotheparent/guardian/care-giverofthestudent-at-riskofAnaphylaxisenrolledatthecentre.ThispolicyisincludedintheFoundationCollegeStudentHandbook

Purpose:

Theaimofthispolicyisto:

• Minimisetheriskofananaphylacticreactionoranyotherseverereactionthatthecentreisadvisedofwhilethestudent-at-riskisattendingFoundationCollegecourses/programs.Thisincludesonandoff-siteactivities.

• Ensurethatstaffmembershavesuccessfullycompletedtherequiredcoursesinordertorespondappropriatelytoananaphylacticbyinitiatingappropriatetreatment,includingcompetentlyadministeringanEpiPen®,theAnapens®ortheEpiPen®Jradrenalineautoinjectors.

• RaiseFoundationCollegescommunity’sawarenessofAnaphylaxisanditsmanagementthrougheducationandpolicyimplementation.

Scope:

ThispolicyapplieswhenaFoundationCollegestudenthasbeendiagnosedbyamedicalpractitionerasbeingatriskofAnaphylaxis.Itappliestostudents-at-riskasspecifiedonpageone(includingchildren,youngpeopleandadults)whoareenrolledatFoundationCollege,theirparents/guardians/care-giversandFoundationCollegestaff.Italsoappliestootherrelevantmembersoftheservicecommunity,suchasvolunteersandvisitingspecialists.Anaphylaxisisasevere,lifethreateningallergicreactionwhenapersonisexposedtoanykindsofallergen.Uptotwopercentofthegeneralpopulationanduptofivepercentofchildrenareatrisk.Themostcommoncausesinyoungchildrenareeggs,peanuts,treenuts,cowmilk,fishandshellfish,beeorotherinsectstings,medicationsandsomedetergents.YoungchildrenmaynotbeabletoexpressthesymptomsofAnaphylaxis.

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Areactioncandevelopwithinminutesofexposuretotheallergen,butwithplanningandtraining,areactioncanbetreatedeffectivelybyusinganadrenalineauto-injectorcalledanEpiPen®,theAnapens®ortheEpiPen®Jradrenalineautoinjectors.FoundationCollegerecognisestheimportanceofensuringthatrelevantstaffwhoareresponsibleforstudents-at-riskofAnaphylaxiscontinuetoundertaketrainingthatincludes:*CourseinFirstAidManagementofAnaphylaxis22099VIC*CourseinAnaphylaxisAwareness10313NATFoundationCollegealsoensuresthatpreventativemeasurestominimisetheriskofananaphylacticreaction,recognitionofthesignsandsymptomsofAnaphylaxisandemergencytreatment,includingadministrationofanEpiPen®EpiPen®Jradrenalineautoinjectors.FoundationCollegewillensurethatasuitablyqualifiedstaffmember(whohascompletedthetraininglistedabove)providesaprofessionaldevelopmentbriefingforallotherrelevantstaffbi-annually.TherelevantFoundationCollegestaffmembershouldbeconfidenttodeliverthebriefingandshouldhaverecentlygainedcompetencyineither22099VICor10313NAT(withinthelast12months).ThefacilitatormaybethepersonalreadyoverseeingtheAnaphylaxisManagementPolicyandProceduresattheschool,whichmayincludemanagingthelocationofadrenalineautoinjectordevices(EpiPen®,theAnapens®ortheEpiPen®Jr).ThepurposeofthisbriefingistosustaintheawarenessofAnaphylaxisatFoundationCollege.Italsoaimstoensurethatstaffremainconfidentinidentifyingthesigns,symptomsandthetreatmentofAnaphylaxis.Thisbriefingshouldtakeabout20minutes–30minutestodeliver.ThebriefingneedstobeattendedbyanyonewhomayhavetocareforastudentdiagnosedatriskofAnaphylaxis.Thepowerpointtobeusedforbriefingisavailableinthefollowinglink:AnaphylaxisManagementBriefingPresentation(pptx-919.57kb).ThispowerpointmustbeusedinaccordancewithMinisterialOrder706partD.Staffandparents/guardians/care-giversneedtomadeawarethatitisnotpossibletoachieveacompletelyallergenfreeenvironmentinanyservicethatisopentothegeneralcommunity.Staffshouldnothaveafalsesenseofsecuritythatanallergenhasbeeneliminatedfromtheenvironment.InsteadFoundationCollegerecognisestheneedtoadoptarangeofproceduresandriskminimisationstrategiestoreducetheriskofstudentshavingananaphylacticreaction,includingstrategiestominimisethepresenceoftheallergenintheservice.

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AccordingtotheaboverequirementsFoundationCollegeshall:

• Conductanassessmentofthepotentialforaccidentalexposuretoallergenswhilestudent/s-at-riskofAnaphylaxisareenrolledatFoundationCollegeanddevelopariskminimisationplanforthecentreinconsultationwithstaffandthefamiliesofthestudent/s.

• Ensurestaffresponsibleforstudent/satriskofAnaphylaxisattendAnaphylaxismanagementtrainingbi-annually.

• Informstudents-at-riskwhohavebeenprescribedanEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorthattheyshouldalwaysattendthecentrewiththeirdevicekit.

• Ensurethatstudents-at-riskwillbesenthomeiftheEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorispastitsexpirydate.

• Makeparents/guardians/care-giversawareofthispolicy,andadvisethataccesscanbegainedthroughtheFoundationCollegeStudentHandbook.

• Encourageongoingcommunicationbetweenparents/guardians/care-giversandstaffregardingthecurrentstatusofthestudent-at-risk,thispolicyandproceduresanditsimplementation.

• DisplayanASCIAgenericpostercalledActionPlanforAnaphylaxisinakeylocationatFoundationCollege(forexample,intherelevanttrainingroom,thestaffroomornearthemedicationcabinet).

• Ensureatspecialeventsconducted,organisedorattendedbyFoundationCollege,thereisasufficientnumberofstaffpresentwhohavebeentrained.

• Arrangeforthepurchaseofadditionaladrenalineautoinjectorsforgeneraluseandasabackuptothosesuppliedbyparents/guardians/care-givers.

Staffresponsibleforthestudent-at-riskofAnaphylaxisshall:

EnsureacopyoftheAnaphylaxisActionPlanforallstudents-at-riskarevisibletoallstaff.FollowtheAnaphylaxisActionPlanforthestudent-at-riskintheeventofanallergicreaction,whichmayprogresstoAnaphylaxis.Inthesituationwhereastudentwhohasnotbeendiagnosedasallergic,butwhoappearstobehavinganAnaphylaxisreaction:

• Callanambulanceimmediatelybydialling000

• Commencefirstaidmeasures

• Contacttheparent,guardianorcare-giver

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• Contactthepersontobenotifiedintheeventofillnessiftheparent/guardian/care-givercannotbecontacted.

• CalltheRoyalChildren’sHospitalAdvisoryLineon1300725911forallearlychildhoodandnon-schoolseniorsecondarystudentAnaphylaxismanagementrelatedissues

Askallparents/guardians/care-givers,aspartoftheenrolmentprocedure,priortoattendanceatFoundationCollegebythestudent-at-risk,whetherthepotentialstudenthasallergiesanddocumentthisinformationontheenrolmentrecordand/orMedicalEmergency&HistoryDetailsform.Ifthestudenthasallergies,asktheparent/guardian/care-givertoprovideanAnaphylaxisManagementPlansignedbyaDoctorandacompleteEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorkit.EnsurethattheEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorkitisstoredinalocationthatisknowntoallstaff,easilyaccessibletoadults(notlockedaway);inaccessibletochildren;andawayfromdirectsourcesofheat.EnsurethattheEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorkitforeachstudent-at-riskofAaphylaxisiscarriedbyatrainedadultonexcursionsRegularlychecktheEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorexpirydate.(Themanufacturerwillonlyguaranteetheeffectivenessoftheproducttotheendofthenominatedexpirymonth.)ComplywiththeproceduresoutlinedinSchedule1.CompleteandupdatelistofstudentsidentifiedashavingmedicalconditionsthatrelatestoallergyandthepotentialforAnaphylacticreactionasrequired.

Parents/guardians/care-giversofastudent-at-riskofAnaphylaxisshall:

ComplywiththeproceduresoutlinedinSchedule1.Provideawritteninstructionondoseofmedicationanddirectionforstorage.Informstaff,eitheronenrolmentorondiagnosis,ifafterenrolment,oftheirchild’s,youngpersonsoradult’sallergies.ProvidestaffwiththeASCIAActionPlanandawrittenconsenttousetheEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorinlinewiththisactionplan.ProvidestaffwithacompleteEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorkit.RegularlychecktheEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorexpirydate.

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Assiststaffbyofferinginformationandansweringanyquestionsregardingallergiesforthestudent-at-risk.ProvideanuptodatephotofortheASCIAActionPlanwhenthatplanisprovidedtoFoundationCollegeaswellaswhenitisreviewed.RelatedDocuments:

MedicalEmergency&HistoryDetailsFormChildren’sServicesChildProfileFormAnaphylaxisManagementProcedure

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Appendix11:AnaphylaxisManagementProcedure

Purpose:

Forthepurposesofthisdocumentallchildren,youngpeople,adultsandstaffwhoattendFoundationCollegeinanyprogramorcoursewhoareatriskofAnaphylaxiswillbereferredtoas‘student/s-at-risk’.Thefollowingproceduresshouldbeimplementedtohelpprotectstudents-at-riskofAnaphylaxisfromaccidentalexposuretofoodorotherallergens.Reductionofrisk:

Studentsshouldonlyeatfoodthathasbeenspecificallypreparedforthem.WhereFoundationCollegeispreparingfood,ensurethatithasbeenpreparedaccordingtotheparent’s,guardiansorcare-giversinstructions.Somestudentswillchoosetobringtheirownfood.Allfoodforstudents-at-riskshouldbecheckedandapprovedbytheirparent/guardian/care-giverandbeinaccordancewiththeriskminimisationplan.Bottles,otherdrinksandlunchboxes,includinganytreats,providedbytheparent/guardian/care-giverforthestudentshouldbeclearlylabelledwiththeirname.Thereshouldbenotradingorsharingoffood,foodutensilsandcontainerswithstudents-at-risk.Insomecircumstancesitmaybeappropriatethatahighlyallergicpersondoesnotsitatthesametablewhenothersconsumefoodordrinkcontaining,orpotentiallycontaining,theallergen.However,studentswithallergiesshouldnotbeseparatedfromallothersandshouldbesociallyincludedinallactivities.Increasesupervisionofthestudent-at-riskonspecialoccasionssuchasexcursions,incursionsorfamilydays.Ensuretablesandbenchtopsarewasheddownaftereating.Ensurehandwashingforallstudentsbeforeeating.Restrictuseoffoodandfoodcontainers,boxesandpackagingincrafts,cookingandscienceexperiments,dependingontheallergiesofparticularstudents-at-risk.Staffshoulddiscusstheuseoffoodsinsuchactivitieswithparents/guardians/care-giversofstudents-at-riskandthesefoodsshouldbeconsistentwiththeriskminimisationplan.

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Foodpreparationpersonnel(staffandvolunteers)shouldbeinstructedaboutmeasuresnecessarytopreventcrosscontaminationbetweenfoodsduringthehandling,preparationandservingoffood-suchascarefulcleaningoffoodpreparationareasandutensils.WherefoodisbroughtfromhometoFoundationCollege,allparents/guardians/care-giverswillbeaskednottosendfoodcontainingspecifiedallergensoringredientsasdeterminedintheriskminimisationplan.SpecificallyrelatingtotheChildren’sServicesDepartmentatFoundationCollege,theriskminimisationplanwillinformthedepartment’sfoodpurchasesandmenuplanning.Staffshouldusenon-foodrewards,forexamplestickers,forallchildren.Allchildrenneedtobecloselysupervisedatmealandsnacktimesandconsumefoodinspecifiedareas.Tominimiseriskchildrenshouldnot‘wanderaround’thecentrewithfood.Parents/guardians/care-giverscouldprovideasafetreatboxforatriskstudents.Enrolmentchecklistforstudents-at-riskofAnaphylaxis:

Ariskminimisationplaniscompleted,whichincludesstrategiestoaddresstheparticularneedsofeachstudent-at-riskofAnaphylaxis,andthisplanisimplemented.Allparents/guardians/care-giversaremadeawareoftheAnaphylaxisManagementPolicyandProcedures.ItisprovidedtoallstudentsviatheFoundationCollegeStudentHandbook.Anaphylaxisactionplanforstudents-at-riskissignedbythemedicalpractitioner,providedtoFoundationCollegeandisvisibletoallstaff.EpiPen®,Anapens®orEpiPen®Jradrenalineautoinjector(withinexpirydate)isavailableforuseatanytimethestudent-at-riskisinthecareoftheservice.TheCEOwillarrangethepurchaseofthis.TheFirstAidOfficerswillresponsibleforcheckingtheexpirydate.EpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorisstoredinaninsulatedcontainer,inalocationeasilyaccessibletoadults(notlockedaway),inaccessibletochildrenandawayfromdirectsourcesofheat.Itmustnotbepastitsexpirydate.Allstaff,includingreliefstaff,areawareofeachEpiPen®,Anapens®orEpiPen®Jradrenalineautoinjectorkitlocation.Staffresponsibleforthestudents-at-riskofAnaphylaxisundertakeAnaphylaxismanagementtraining,whichincludesstrategiesforAnaphylaxismanagement,recognitionofallergicreactions,emergencytreatmentandpracticewithanEpiPen®trainer,andisreinforcedatbi-annualprofessionaldevelopmentbriefings.FoundationCollege’semergencyactionplanforthemanagementofAnaphylaxisisinplaceandallstaffunderstandtheplan.

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FortheChildren’sServicesDepartment,atreatboxisavailableforspecialoccasions(ifrelevant)andisclearlymarkedasbelongingtothestudent-at-riskofAnaphylaxis.Informationregardinganyothermedicationsormedicalconditions(forexampleasthma)isavailabletostaff.IffoodispreparedatFoundationCollege,measuresareinplacetopreventcontaminationofthefoodgiventothestudent-at-riskofAnaphylaxis.RelatedDocuments:

YouthDepartmentMedicalEmergency&HistoryDetailsChildren’sServicesChildProfileFormAnaphylaxisManagementPolicy