fostering self organization – ten ninja techniques for managers

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Fostering Self-Organization Ten Ninja Techniques for Managers and Executives Mahadevan P (Mahi) and Ashok Balakrishnan Technology, Sabre Holdings

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Page 1: Fostering self organization – ten ninja techniques for managers

Fostering Self-Organization – Ten Ninja Techniques for Managers and

Executives

Mahadevan P (Mahi) and Ashok Balakrishnan Technology, Sabre Holdings

Page 2: Fostering self organization – ten ninja techniques for managers

If you are a Manager/ Executive, what would you do?

Let us look at a few real world scenarios

Page 3: Fostering self organization – ten ninja techniques for managers

The Agile Principles – Individuals, Environment, Self-Organization

Page 4: Fostering self organization – ten ninja techniques for managers

Self-Organization in Nature

Left to itself, any group of living things (humans included) will self

organize to survive and thrive

Page 5: Fostering self organization – ten ninja techniques for managers

Even a mob is a form of

self- organization !

Page 6: Fostering self organization – ten ninja techniques for managers

However, Self-Organization in Agile is focused towards creating VALUE !

Page 7: Fostering self organization – ten ninja techniques for managers

Let’s take a closer look

Value = f (Context, Purpose, Fitness)

Page 8: Fostering self organization – ten ninja techniques for managers

A great team has…

1. Clarity of Purpose 2. Context awareness for effective

Adaptation and Innovation 3. Fitness to create sustainable value

Page 9: Fostering self organization – ten ninja techniques for managers

The Scrum Team – 3 roles

1. Product Owner

2. Development team

3. ScrumMaster

Page 10: Fostering self organization – ten ninja techniques for managers

Scrum Master Product Owner The Development

Team

• Teaches PO and Team about their roles •Facilitates and protects the process and its practice • Shields team from external interferences • Enables co-operation and collaboration across all roles and removes barriers

• Represents the business interests •Defines requirements in a Product Backlog and owns it • Manages Product Backlog to optimize ROI • Clarifies Product Backlog • Sets priorities • Inspects increments and makes adaptations for next sprint • Communicates product progress status

• Cross functional 7+/-2 (dev, test, arch, DBA, BA, SME, etc) • Manages itself and its work – self organizes • Commits to and produces shippable increments of high quality • Collaborates with PO for optimal value

SCRUM Roles

10

Page 11: Fostering self organization – ten ninja techniques for managers

Simple. Isn’t it ?

But…

Page 12: Fostering self organization – ten ninja techniques for managers

The Real World …

“When we understand that slide, we will have won the war” - US General Stanley A. McChrystal (Leader of the US and NATO forces in Afghanistan)

Page 13: Fostering self organization – ten ninja techniques for managers

The 3 P’s of any Business

People

Practices

Products

In any business, People create Products by executing relevant Practices Managers and leaders are vested with authority by owners of the business Managers also authorize others to get work done

Environment

Page 14: Fostering self organization – ten ninja techniques for managers

Some Context – Flow of Authority in any Business

Delegation (or deputation) is the assignment of authority and responsibility to another person to carry out specific activities - Wikipedia

A B

D

E

C F

Page 15: Fostering self organization – ten ninja techniques for managers

How does Management build strong, self organizing Scrum teams?

By distributing authority.

Page 16: Fostering self organization – ten ninja techniques for managers

Let us look closer …

Distributing authority/ responsibility

= Distributing control

= Distributing decision making

Page 17: Fostering self organization – ten ninja techniques for managers

Hey! The Real World has many shades of grey

Team

Mat

uri

ty L

evel

Organizational Impact of decision

1. (High, High) 2. (High, Low) 3. (Low, High) 4. (Low, Low)

Page 18: Fostering self organization – ten ninja techniques for managers

A Team is a Complex System

Complex Systems are non-linear Complex Systems interact and behave in unpredictable ways

Page 19: Fostering self organization – ten ninja techniques for managers

How does Management support Scrum teams towards true self-organization?

Page 20: Fostering self organization – ten ninja techniques for managers

There are no binary answers !

However, useful models exist.

Page 21: Fostering self organization – ten ninja techniques for managers

Situational Leadership for Maturity level

http://en.wikipedia.org/wiki/Situational_leadership_theory

Page 22: Fostering self organization – ten ninja techniques for managers

Management 3.0

• You make decision and announce Tell

• You make decision and get commitment by selling idea Sell

• You make decision after Inviting and weighing inputs Consult

• You Invite, discuss and decide by consensus Agree

• You influence by your opinion, allow team to decide Advise

• You let team decide and convince you post decision Inquire

• You let the team decide and step aside Delegate

Source : http://www.noop.nl/2011/03/delegation-poker-game-description.html

Page 23: Fostering self organization – ten ninja techniques for managers

1. Directing

2. Selling 3. Inviting and consulting

4. Facilitating

5. Advising

6. Artful Questioning/ Inquiring

7. Empowering

8. Connecting

9. Catalyzing

10. Inspiring

Upgrade your Toolbox The Ten Ninja Techniques

Page 24: Fostering self organization – ten ninja techniques for managers

Building real self-organized teams is like driving!

You want to drive as fast as possible You want to be slow enough to respond to road conditions It’s a balancing art !

Page 25: Fostering self organization – ten ninja techniques for managers

• Inspect Situation (your vehicle, road conditions)

• Adapt your style

• Learn

Inspect

Adapt

Learn

Page 26: Fostering self organization – ten ninja techniques for managers

Wanna practice?

Let’s Play!