franco praussello- university of genoa- italy fasquad (22th -26th april 2009) – university of...
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Franco Praussello- Franco Praussello-
University of Genoa- ItalyUniversity of Genoa- Italy
FASQUAD (22th -26th April 2009) – FASQUAD (22th -26th April 2009) – University of University of
EkaterinburgEkaterinburg
Quality Assurance within the Institutional Management
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A General Framework for QA: 1 UNESCO definition of Quality Assurance:
“An all-embracing term referring to an ongoing, continuous process of evaluating (assessing, monitoring, guaranteeing, maintaining, and improving) the quality of a higher education system, institutions, or programmes”.
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Vlãsceanu et al., 2004: QA scope concerns not only accountability
and improvement of University performance, but also
providing information and judgments (not ranking) through an agreed upon and consistent process and well-established criteria,
taking into account the presence of both internal and external quality assurance checking mechanisms
A General Framework for QA: 2
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Prerequisites
Focus on a better definition of:
◦ Quality
◦ Institutional management
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Dimensions of Institutional Management Mission and Institutional Project
Strategic Planning
Governance and Leadership
Resources
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Mission and Institutional Project Pertinence and clearness of the project Mechanisms for sharing, communicating
and updating the project Commitment by the University community Timely changes in Mission
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Strategic Planning
A. Planning◦ Institutional and participating process◦ Methodology: devising, implementing, following
up and assessment ◦ Ability to adjust and flexibility ◦ Commitment by the Central Management
B. Qualitative and quantitative goals◦ Goals defined in a consensual way ◦ Setting up of success indexes ◦ Link with available resources
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Strategic Planning
C. Commitment ◦ Visibility◦ Time sheet◦ Optimization, effectiveness ◦ Linked to priorities◦ Mechanisms for resources use
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Governance and LeadershipA. Decision making procedures
◦ Linked to the planning◦ Coherence between intentions and goals ◦ Using effectively information◦ Ability to set up institutional studies within a given
background
B. Leadership◦ Legitimacy, orientation and shared governance ability Organization climate / culture.
C. Organization structure ◦ Flexibility and adaptation skills ◦ Ability to face strategic challenges
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Resources
A. Economic and human resources B. Technological Infrastructures C. Physical Infrastructures
◦ Optimization, effectiveness, ◦ linked to priorities
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Thank you for your attention