The PCEHR: heralding a new era in patient care seminar

Friday 28th June 2013

About the seminar:The Personally Controlled Electronic Health Record (PCEHR) has been built and is now available for patients, hospitals and clinicians across Australia to use. The PCEHR holds the patient’s health-related details; including medical treatment and medication. Its aim is to help people better manage their own health and to better coordinate care.

There are a number of stakeholders involved in managing and potentially using the PCEHR:

• Consumers, who need to provide permission for their doctors and hospitals to access some or all of their records;

• Hospitals (private and public) and aged care providers who will be asked to populate the patient’s PCEHR, and will have the capacity to access information held in it;

• Doctors (including GPs) and specialists who will be provided with capacity to provide information to and retrieve information from the patient’s PCEHR.

• Researchers, who may wish to contribute information to, and extract data from the PCEHR.

Consumers, hospitals and doctors are now being encouraged to ‘sign up’.

This seminar is the first of its kind in Australia. It will provide a comprehensive description of the PCEHR. The speakers will provide you with the following information:

• An outline of the strengths and weaknesses of the PCEHR, drawing on local and international experience;

• An outline of key success factors in deploying eHealth solutions in health services;

• A description of proposed PCEHR deployment across Victoria;

• Two case studies of PCEHR rollout in acute health services. Lead implementation sites for acute health in NSW and Queensland will share their experience and lessons learned as they sign up patients and doctors and see the system working at the coalface;

• A consumer’s perspective of the PCEHR.

Who should attend:This seminar will be of interest to hospital personnel who will have exposure to and a role to play in implementation of the PCEHR. This includes, but is not limited to, senior hospital administrators such as:

• Information Systems Managers;

• Heads/Directors of Nursing and Medical Services and clinical units;

• Patient Safety Managers; and

• PatientLiaisonOfficers.

It will also be of interest to specialists who will be approached to sign up to the PCEHR.

Venue: The Alfred Medical Research and Education Precinct (AMREP) lecture theatre, 75 Commercial Rd, The Alfred, Melbourne Vic 3004. This is located at the closest intersection of Commercial and Punt Roads.

Seminar date: Friday 28th June, 2013

Seminar time: 9:00am - 4:15pm (Registration opens at 8:30am)

Cost: $295 pp (incl. of GST)

Further venue details, accommodation and parking information can be found on our website at: http://www.med.monash.edu.au/sphpm/creps/seminars.html

Enquiries to Catherine Pound on +61 3 9903 0891 or catherine.pound@monash.edu

Speaker and Facilitator details (in order of appearance)

Dr Sue Evans is Associate Director of the Centre of Research Excellence in Patient Safety (CRE-PS) and Head of the Clinical Registry Unit at Monash University. Sue has a keen interest in improving measurement of quality in health and manages a number of large clinical registries operating across Victoria. She leads a number of research projects exploring how best to use data to monitor quality of care.

Dr Nathan Pinskier is a Melbourne General Practitioner with an extensive involvement in primary health care, eHealth, information technology and practice management. He has specialised in practice management systems, information technology, change management and general practice accreditation. He is a co-owner of a Melbourne based group of general practices Medi7, the Deputy Head of the NEHTA clinical unit and is the Medical Director of the Australian Locum Medical Service (Melbourne). Nathan is the chair of the RACGP Clinical Reference Group and chair of the RACGP eHealth National Standing Committee. He has represented the RACGP on the DHS Medicare stakeholder consultative group for over 12 years and was also a GP accreditation surveyor with AGPAL for ten years. Nathan holds a Fellowship with the RACGP (Hon), a Diploma in Practice Management from the University of New England Partnerships and Fellowships with the Australian Association of Practice Managers (FAAPM) and the Australian Association for Quality in Healthcare (FAAQHC). He is also a certifiedpracticemanager(CPM).

Professor Nilmini Wickramasinghe received her PhD from Case Western Reserve University, USA and is currently the Epworth Chair in Health Information Management and a Professor to RMIT University’s School of Business IT and Logistics as well as a core member of the Health Innovation Research Institute at RMIT. She researches and teaches in several areas within information systems including knowledge management, e-commerce and m-commerce, and organisational impacts of technology with particular focus on the applications of these areas to healthcare and thereby effecting superior healthcare delivery. Professor Wickramasinghe is well published with more than 300 refereed scholarly articles, several books and an encyclopedia. She has collaborated with many large organisations such as NASA and GE as well as leading healthcare organisations such as the Cleveland Clinic, Johns Hopkins, Kaiser and NorthWestern Memorial Hospital. In addition, she regularly presents her work throughout North America, as well as in Europe and Australia. Professor Wickramasinghe is the editor-in-chief of two scholarly journals: International Journal of Networking and Virtual Organisations and International Journal of Biomedical Engineering and Technology and the Springer Series editor for Healthcare Delivery in the Information Age.

Professor Ian McLoughlin joined Monash University in 2008 and was Head of the Department of Management 2008-13 during a major period of change and development, including a re-launch of the globally-ranked Monash MBA. He was previously foundation Director and Head of the Newcastle University Business School at the University of Newcastle Upon Tyne (UK), where he co-founded and directed the Newcastle Centre for Social and Business Informatics (now KITE) and is now a Visiting Professor. He has also held visiting positions at the Universities of Adelaide and Wollongong in Australia, and at the Danish Technical University. Ian’s research interests lie in technological and organisational change and the management of innovation. He has led and been involved in numerous research projects in the UK, Europe and Australia funded by the UK government (continued overleaf)

The PCEHR: heralding a new era in patient care seminar

Friday 28th June 2013 Speaker profiles and research councils as well as the European Commission. His most recent work has focused on digital government and innovation in public service delivery. He is currently conducting research with colleagues on the digitalisation of health care funded by the Australian Research Council. He has published widely in leading international academic journals including the Journal of Management Studies, Human Relations and Work Employment and Society.

Dr Karin Garrety has a PhD in Science and Technology Studies from the University of New South Wales. She works as a Senior Lecturer in the School of Management and Marketing at the University of Wollongong, and has been involved in several research projects investigating organisational and technological change. She is currently a chief investigator on an ARC Discovery Project comparing attempts to build large scale electronic health record systems in Australia and England. She has published articles in Social Studies of Science, Human Relations, Science, Technology and Human Values, and Technology Analysis and Strategic Management.

Mr David Morrison is the Systems Development Manager for the Clinical Informatics and Data Management Unit (CIDMU) at Monash University. He has spent the last nine years working in Clinical Informatics. He has been instrumental in developing the Clinical Registry Platform Architecture that conforms to ISO 27001 standards and is an author of “Quality Clinical Registries” technical standards on behalf of the Australian Commission on Safety and Quality in Heath Care. David leads a team of one Business Analyst, thirteen Software Developers and three Database Analysts. He and his team have developed and continue to maintain over 30 quality clinical registries.

Ms Linda Powell is the First Assistant Secretary for the eHealth Division (change and adoption) within the Australian Government Department of Health and Ageing. In this role Linda has carriage of eHealth policy and implementation of programs to support the Australian Government’s agenda for eHealth, including the PCEHR. The divisions’ role encompasses operations, strategy, governance, legislative development, program development and management, systems design and implementation. Prior to eHealth, Ms Powell was FirstAssistantSecretaryoftheOfficeforAboriginalandTorresStraitIslanderHealth.MsPowellhasworkedinthehealthportfolioformore than 14 years. She has worked extensively across Government, including in the Department of Families, Housing, Community ServicesandIndigenousAffairs,theAustralianGreenhouseOfficeandtheDepartmentofFinanceandDeregulation.

Associate Professor Christopher Pearce is a practicing clinician in emergency medicine, general practice, and anaesthetics. Since the mid 90’s he has had a keen interest in health informatics, as he watched the computerisation of general practice. A PhD on the ways computers were changing the consultation followed, and he has written many articles on the social impacts of computing and the change and adoption issues. As director of Research for a Medicare Local he is exploring the issues of data quality and use for quality improvment purposes. He also is providing input into the clinical aspects of the design of the PCEHR.Dr Farah Magrabi is a Senior Research Fellow at the Centre for Health Informatics within the Australian Institute for Health Innovation at the University of New South Wales. She leads the Centre’s research program on Patient Safety Informatics, focused on the safe and effective use of information technology (IT). She has a background in Electrical and Biomedical Engineering. Farah has made a major international contribution to documenting the risks of IT to patient safety by examining incidents in Australia, the USA and England. This work is having an international impact on policy to govern the safety of IT. In late 2011 the US Academy of Science’s Institute of Medicine published a major report that drew heavily on her work to make recommendations for policy to address IT safety. Farah’s researchisalsohavinganimpactonpracticetomonitorITrisks.HerITincidentclassificationhasbecomethedefactointernationalstandard for analysing patient safety incidents. To date it has been used to examine 4,883 incidents including by governments in the USA and UK. In 2012 the Pennsylvania Patient Safety Authority used her schema to examine one of the largest repositories of IT incidents in the USA. At the same time ECRI Institute, a US federal patient safety organisation, used her schema to undertake an in-depth analysis of incidents nationally, called a Deep Dive™.Dr Andrew HowardistheChiefInformationOfficeroftheDepartmentofHealthVictoria.IncludedinhisportfolioareNationaleHealth,the Department’s Information Management and information, communication and technology activities, a number of health services projects, and a shared services division for public acute and community health. Andrew sits on a range of state and national eHealth committees and is the co-chair of the National Health CIO Forum. These bodies have been integral to Australia’s adoption of a national health records system. He has previously been a medical practitioner in hospitals, a hospital manager within one of the major private healthcare groups and had a role with an IT multinational.Ms Mary Potter is an experienced consumer advocate who has been involved with NEHTA in a number of ways leading up to the launch of the PCEHR. Currently she is Deputy Chair of the Independent Advisory Committee for the PCEHR; a Ministerial appointment. She is a member of Consumers Health Forum and a member of the Management Committee of the state health consumers organisation, Health Consumers NSW.Mr Adrian Verryt is a Health Service Manager from St Vincent’s Hospital Sydney who has worked in various health management roles over the past 16 years; more recently as Business Services Manager for the Inner City Health Program where he led the implementation of clinical information systems within the Mental Health program. Adrian holds an MBA. For the past two years, he has held the position of Internal Change and Adoption Manager for the St Vincents and Mater Health Sydney eHealth Site where he was responsible for leading change and adoption activities associated with implementing the National eHealth Record System within St Vincent’s Hospital Sydney, St Vincent’s Private Hospital and eHealth adoption amongst private specialists in St Vincent’s Clinic. Adrian’s primary objective was the implementation and meaningful use of PCEHR within clinical settings across the health service including Emergency Department, outpatient clinics, inpatient wards and specialist rooms; the uploading of electronic discharge summaries and specialist letters to the PCEHR and embedding PCEHR Assisted Registration into normal business processes.Ms Ann Larkins is the CIO/Director of Information Services at Barwon Health. She is a CCRN completing her MBT (UNSW) with over20years’experienceinclinicalpractice,patientflowandICTprojectsandstrategyinthehealthsector.Keytothesuccessofthechanges that have taken place at Barwon Health has been the iterative cycles of improvement driven collaboratively with clinicians and ICT over the past 12 years, with a shared vision of providing support and value for clinical practice and improved patient outcomes across the region. The next phases of work will see the progression to a true EMR across the organisation with evidence based decision support inbuilt by design, with increasing capability to share data seamlessly with patients and other treating clinicians in line with our consumer focus and the broad aims of the national eHealth agenda.Professor Joseph Ibrahim is a consultant physician in geriatric medicine and health services researcher with a principal interest in quality of care, patient safety, and the effects of extreme hot weather on the health of older persons. He is an Associate Director of the Centre of Research Excellence in Patient Safety (CRE-PS), in the Department of Epidemiology and Preventive Medicine, Monash University, and Clinical Director of Subacute Services at the Ballarat Health Service.

Time Speaker and Organisation Area covered

0830 REGISTRATION

Session 1: International experience Facilitator: Dr Sue Evans

0900-0930 Dr Nathan Pinskier, NEHTA eHealth: from foundations to application

0930-0950 Prof Nilmini Wickramasinghe, RMIT Key issues for successful eHealth solutions

0950-1010 Prof Ian McLoughlin, Monash UniversityDr Karin Garrety, University of Wollongong

The National Program for IT in the NHS: some lessons for Australia

1010-1040 Panel

1040-1110 MORNING TEA (30 minutes)

Session 2: Policy and governance Facilitator: Mr David Morrison

1110-1130 Ms Linda Powell, Dept of Health & Ageing (Australian Government)

Change and adoption of national eHealth records

1130-1150 A/Prof Chris Pearce, Medicare Local Electronic meds management: from personal to population and research

1150-1210 Dr Farah Magrabi, University of NSW Patient safety risks associated with health IT

1210-1230 Dr Andrew Howard, Dept of Health (Vic) Medication management

1230-1245 Panel

1245-1330 LUNCH (45 minutes)

Session 3: Experience from the implementation sites Facilitator: A/Prof Chris Pearce

1330-1350 Ms Mary Potter, Consumer Advocate What do consumers actually want out of the PCEHR?

1350-1430 Mr Adrian Verryt, St Vincent’s Hospital Sydney PCEHR in an acute hospital setting

1430-1510 Ms Ann Larkins, Barwon Health Medication repositories: lessons learnt from the MedView pilot and the NPDR

1510-1530 AFTERNOON BREAK (20 minutes)

Session 4: Panel and discussion Facilitator: Prof Joseph Ibrahim

1530-1615 Panel members; Ms Mary Potter, Mr Adrian Verryt, Ms Ann Larkins

1615 CLOSE

The PCEHR: heralding a new era in patient care seminar

Friday 28th June 2013

Please email registration information (via attached pdf or within an email) to catherine.pound@monash.edu.DELEGATE DETAIL/S:Delegate 1Title Other

Prof / Dr / Mr / Mrs / Miss

First name Surname

Phone Email

Position Organisation

Delegate 2 (if applicable)Title Other

Prof / Dr / Mr / Mrs / Miss

First name Surname

Phone Email

Position Organisation

COST: $295 per person (incl. of GST)

PAYMENT METHOD:Credit card Please visit the following website to pay online

http://ecommerce.med.monash.edu.au/product.asp?pID=367&cID=8You will automatically receive a tax invoice/receipt.

On INVOICEComplete only if you wish to be invoiced Contact person ___________________________________

Company ABN ____________________________________Phone __________________________________________Postal address ____________________________________________________________________________________________________________________________________

Email address ____________________________________

NB:TheregistrationprocessiscompleteoncepaymenthasbeenreceivedandnotedbyCatherine,atwhichtimearegistrationconfirmationemail will be sent to you.

Terms and Conditions: Refunds will NOT be given if inability to attend is advised two (2) days prior to the seminar. Requests for refunds at any other time will be considered on an individual basis. Please note, a colleague is always welcome to attend in your place.

The PCEHR: heralding a new era in patient care seminar

Friday 28th June 2013

REGISTRATION FORM - please complete all sections

Enquiries and forms to Catherine Pound:Email: catherine.pound@monash.edu / Ph: 03 9903 0891Finance office use only M15001 / 3165959 CREPS Workshops