1

editionFriday

Allen Foundation CARE Counts Classifieds Patient Safety Scorecard Phone Book

October 9, 2015

EAPworks Friday Edition Health Beat MAPLES Waterloo Neighborhood

Q: When will flu shots be available for employees?A: October 12-15 and Oct 19-22 from 7-10 a.m. and 2-5 p.m. in the 3 North overflow room near Elevator B. Flu shots will be o�ered at United Medical Park November 11-12 from 6-9 a.m. in Suite 103A.Tina Hubbard, Employee Health

Q: We used to be able to buy Unity-Point Health apparel in the gift shop. Is there still a way to buy them?A: Yes, UnityPoint Health branded ap-parel and items are available for ordering online. You can also attend the apparel sale on October 12 from 9 a.m.-4:30 p.m. in Meeting Room 5.Robin Nicholson, Marketing & Communica-tions

Q: When will our wellness reimburse-ment be paid out?A: The fitness reimbursement is paid out twice a year. Attendance from Janu-ary-June was paid on the July 31 pay-check. Attendance from July-December will be paid out on the second paycheck in December. The $200 wellness in-centive for reaching 3,000 OnPoint for Health points will be paid out on the October 9 check.Annie Horrigan, Wellness

We answer questions as quickly as possible, but it can take several weeks. If your ques-tion is more urgent, please contact the ap-propriate department, or call the Marketing & Communication o�ce at 319-235-3868, and we will help get you your answer sooner.

Pam DelagardellePresident & CEO

The Importance of Health Literacy MonthAttending a doctor’s appointment or other medical visit, whether routine or otherwise, can be a stress-ful experience for anyone. Walking into a medical facility and speaking with medical sta� can be quite overwhelming for anyone already worried about their health. Did you know that over half of all American adults have a di�culty understanding and using health information? This amounts to 90 million peo-ple who have issues understanding health information given to them by their care providers. October honors Health Literacy Month, a time for organizations – such as Allen Hospital – to reflect on the ways in which we present health information in patient-friendly ways.

An individual’s literacy skills are a strong foreteller of their health status. Research shows that patients understand less than 50% of health infor-mation presented to them by medical sta� and providers. Often, patients will find and use various coping skills to hide these low literacy skills.

When reflecting on these statistics, Allen’s CARE values come to mind – es-pecially Compassion: recognizing the needs of others and reaching out to comfort and heal — smile and be kind, communicate respectfully, listen and reach out to help, anticipate what others need. These values are key when fighting the statistics mentioned above. When talking with patients and fam-ilies, always present health information in an approachable and friendly way in order to promote an easier understanding of the overwhelming informa-tion regarding the state of their health. Always check that the patient is able to repeat the steps needed in regard to taking the right doses of medication. Encourage the patient, and their family, to use the Ask Me 3 communication tool – What is my main problem? What do I need to do? Why is it important for me to do this? Patients who ask these questions gain a better understand-ing of the state of their health and the steps needed to retain good health. Better yet, those who understand their health care information may visit the hospital less often and have fewer hospitalizations, resulting in better health outcomes.

And above all else, be kind. Nothing is more stressful than hearing that one’s lifestyle will change due to a medical issue. In true Allen form, continue to treat our patients as if they were your own family.

2

Employee Engagement SurveyThank you to everyone who took time to complete the online survey.As of this morning, Allen’s survey participation is at 86%. Once IBM/Kenexa reviews the results with their final calculations, they will give us the final numbers.

Senior leaders stopped by to recognize 3Heart for being the first 24/7 large department (over 40 sta�) to reach 100% participation completing the Employee Engage-ment Survey.

Q: In the department I work in we have“floats” that fill in an area if permanent person is o�. So if a “float” comes in the morning and sees they are assigned an area they don’t like to work in and tells management they are “sick” and not staying shouldn’t there be some sort of disciplinary action?A: If the person is assigned work andthe management and HR identifies that there is a misuse of company policy or a fraudulent act then the employee will be talked to and appropriately disciplined. If the person is legitimately “sick” then they receive an absence or early depar-ture which would be counted toward their attendance records and potentially a discipline.Steve Sesterhenn, HR

Q: If a person has been terminatedfrom a department, can they be rehired in another department of the hospital? If so, is there a waiting period? Can they be hired by a UnityPoint Clinic or anoth-er UnityPoint Hospital?A: The answer is that each situationis reviewed on a case by case basis. It is dependent on the reason for the person leaving. In most cases if we have ended the employment the individual would not be eligible for rehire in any depart-ment. The clinic and or other UnityPoint hospitals are separate entities and they would decide based upon a standard background check that they would conduct.Steve Sesterhenn, HR

Pi Kappa Honor Society Continuing Education O�eringThe Allen College Pi Kappa Honor Society, Sigma Theta Tau Internation-al, is hosting a continuing education program on Tuesday, October 20. The program is “The Beyond Pink Team – Going Beyond Awareness.” CEU’s will be o�ered at no charge.

Social time: 5:30-6 p.m. | Program: 6-7 p.m.Mid-American Classroom in Gerard Hall

Allen College News

Remember to check your NetLearning to en-sure all of your modules have been completed. NetLearning is due by midnight, October 31.

Don’t be left in the pumpkin patch – get them all done!

Men’s Contributions to Nursing DinnerWednesday, October 28 | 5:30 - 8 p.m.McKinstry Student Center in Barrett ForumPlease join us for dinner, networking and presentations by current BSN students. More information...

3

THINK HEALTHY

Q: Why do we have to do our ownflier/poster designs now? Can we have a central location for creative work to be done here at our facility?A: As we work toward the goals ofsustainability and adding value, market-ing and communication across Unity-Point Health has changed so that our main focus is on developing and imple-menting strategic marketing to support organizational goals. All detailed graphic design requests are now being routed to a system creative services depart-ment to reduce duplication and share materials. With this change, we are now empowering sta� at all a�liates to produce flyers and posters by using templates that are already designed and setup for easy use. The strategy is to keep flyer and poster development easy and on brand. If you need assistance with templates and training, please call Robin Nicholson at ext. 3516.Angie Fuller, Marketing & Communications

FridayEdition

deadline change!

The deadline to submit Friday Edition articles is changing.

Please submit articles by 8 a.m. Thursday for publication in that week’s newsletter.

October is Depression Awareness MonthKnow the di�erence between sadness and depression? Depression symptoms often last longer than a few weeks. Take a screening or sched-ule a free and confidential appointment with EAP at (319) 235-3550 to see if your symptoms may be depression.

Allen Cafe: What does a dietitian eat?Meal Challenge: Meals should be based on the ChooseMyPlate.gov guidelines. Ideally, four of the five food groups will be represented: Fruits, Vegetables, Protein, Grains, & Dairy. Food must be purchased from the Allen Café.

Employee Diner: Lisa Woodru� is a Clinical Dietitian at UnityPoint-Allen Hospital. As a dietitian, Lisa works with patients to provide nutrition education, set healthier lifestyle goals, and optimize nutrition while in the hospital. In her free time, Lisa enjoys cooking, baking, and spending time with her husband and two dogs.

Are you up for the challenge?Contact allenwellness@unity-

point.org.

Monday:Citrus Tilapia, glazed carrots, ½ banana, bread & butter

Tuesday:Black bean burger (with cheese, lettuce, tomato), side ofbroccoli

Wednesday:Turkey Swiss Ciabatta sandwich (with let-tuce, tomatoes), side of carrots

Thursday:Potato soup, side salad, half a Peanut Butter sandwich

Friday:Chicken salad sandwich with lettuce & tomato, baked chips, and banana

4

Watch the campaign video

PTO Buy-OutUse It, Lose It or . . . Donate ItYou may have attended the recent associate forums and watched the For Allen For You campaign video. If not, please check out the video right here. The goal of the Allen Associate Campaign is 100 percent giving and many associates are using their PTO as an easy method of donation. The For Allen For You campaign o�ers the option to donate and receive a tax deduction as allowed by law.

This $21.3 million comprehensive campaign includes three important projects that will expand Allen’s impact for generations: • UnityPoint Health – Prairie Parkway, a new compre-

hensive medical home in Cedar Falls focused on pa-tient-centered, convenient and coordinated care in a high-growth area of the Cedar Valley.

• Allen College initiatives that will provide new and ren-ovated facilities for expanding programs and create ad-ditional endowed scholarship support for the college’s growing enrollment.

• Renovation of Allen Hospital’s Birthing Center/Neona-tal Intensive Care and Pediatrics Units, responding to changing trends in OB/newborn care and the need to keep families together when their babies and children require expert care.

If you have questions about the For Allen For You cam-paign, please contact Dee Vandeventer, chief develop-ment o�cer, at (319) 274-6712 or by email at Dee.Vande-venter@unitypoint.org.

Join with the many others that have already given to help us reach our associate goal of 100 percent giving. What a statement that will make to the greater community! When we reach that goal, Pam Delagardelle, Jerry Durham and Dee Vandeventer look forward to dying their hair in the campaign colors.

Thanks for being part of the associate campaign to help us reach 100 percent!

Download and print a copy of the pledge form.

Giving & Receiving

We’ve achieved over 17% giving so far!

If we reach 100% giving this will happen...

It will take many hands to expand Allen’s impact in the Cedar Valley.

(watch video)

5

The flu season starts soon.We must take proper precautions now to prevent the

spread of the virus to our patients, colleagues and families.It’s a requirement for being part of our organization, and it’s the right thing to do.

In order to ensure the health and safety of UnityPoint Health – Waterloo and safeguard our patients, every Allen associate, volunteer, student and contractor must be vacci-nated for influenza or present a signed physician’s waiver by November 20, 2015. If an Allen associate fails to receive an influenza immunization within one week following the des-ignated date, they will receive a written discipline that will become part of their employee record. If the associate fails to receive the requested immunization within two weeks following the designated date, additional discipline will be issued.

Participation in the program includes: • Receiving a flu vaccination at no cost at one of the sched-

uled flu shot clinics.• Providing proof of immunization to Allen Employee

Health if you receive a vaccination from any other pro-vider or pharmacy. You must pay for any other vaccina-tion. Proof of immunization includes a signed physician’s note, immunization record or a copy of a medical record. Fax documentation to (319) 235-3729.

• Providing proper documentation to Allen Employee Health if you have a medical exception or religious rea-sons preventing you from receiving the flu vaccine – forms are available on the HR tab on AllenNet. You must file a new waiver this year if you are not being vaccinated.

The 2015 deadline is Friday, November 20. Individuals who have not been vaccinated may be required to wear masks during working hours, depending on the prevalence and severity of influenza in our area this flu season. That re-quirement will be announced if it is necessary by Dr. Tim Horrigan, our chief medical o�cer.

Vaccination is free to associates, volunteers, contract employees, and students only during the flu shot clinics. Once clinics end, you will be responsible for the cost out-of-pocket. During clinic dates, vaccination is available only in the flu shot clinic, not in Occupational Health.

Flu Shot Clinics

Allen Hospital• Mon-Thurs, Oct 12-15• Mon-Thurs, Oct 19-227-10 a.m. | 2-5 p.m.3-North Overflow Room (B elevator)

United Medical ParkWed-Thurs, Nov 11 & 126-9 a.m.Ste 103A

6

Welcome New Team MembersFront L-R: Allison Richman, Cardiopulmonary; Micheala Ti-tus, Resource; Lauren Hills, 3-Heart; Kassidy Stephan, Patient Access; Santana Perry, 4-Medical; Shannon Fell, 3-Medical; Denielle Hardin, 3-Medical

Back L-R: Nick Sadd, Security; Courtney Wilson, Patient Access; Kristie Wood, MHU; Laura Goodman, Surgery; Laina Sullivan, 4-Surgical; Shanon Shaefer, 3-Medical; Carlie Crooks, Radiology; Betty Mercer, PACU; Angela Anderson, inpatient Rehab; Christine Peters, Surgery; Megan Baldwin, 3-Medical; Rachel Walker, BHGMH

Not pictured: Joshua Langsted, Micheal Steckel.

Provider ProfileGwendoline Fang, MD

Dr. Gwendoline Fang, MD has been a UnityPoint Clinic – OB/GYN pro-vider at two locations in the Cedar

Valley since early 2014.

Dr. Fang graduated from the University of Lagos in Nigeria and completed her medical education at Ross University School of Medicine in Dominica. She speaks two languages – English and French – and says she is now living her childhood dream.

Shining Stars

Thank you to everyone! I have inter-acted with almost all of you in one way or another over the years.

It has been a great journey. I have enjoyed working at Allen and with Dr Wright. He has taught me a lot, although I have a lot more to learn.I started at UnityPoint Clinic – Family Medicine – Rohlf Memorial in Waverly on Monday, October 5.

Sanda Stanhope will be taking over the duties and cell phone as Cardiac Surgery Navigator. Please welcome her to the role and feel free to call her with any patient questions or concerns.

Thanks again for all you do. You truly do make a di�er-ance.~Deb Lodge

Healthcare Security & Safety WeekOctober 11-17

Security is provided to Allen Hospital by a full-time Safety and Security Manager, Security Supervisor, and 40 PRN sta�. All of the PRN sta� are certified law en-forcement o�cers. Our Security Supervisor has more than 20 years of law enforcement experience along with 8 years of experience with Homeland Security. The Safety and Security Manager manages the Securi-ty Department, Environmental Safety, and Emergency Management planning for Allen. This group is dedicat-ed to the safety of all of our patients, visitors, sta�, and facilities.

Thank you for helping us celebrate Pediatric Nurses week this past week! We all have something to smile about and providing excellent care for our little kiddos brings us great joy.

~Allen Pediatric Nurses

7

Fire Extinguisher TrainingFriday, October 167:30-8:30 a.m. | 9:30-10:30 a.m. | 3-4 p.m.Professional Development Learning Centers

Allen Credit Union Annual DinnerTuesday, October 20 | Cedar Falls AmvetsTickets will be available in the Credit Union o�ce:$6 for members | $13 for non-members

Join us for great food and prizes!

We’re looking for candidates for our Board of Directors. Any-one interested in running, please let us know as soon as possible. Stop in or call (319) 235-3678 for more information.

The Beyond Pink Team: Going Beyond AwarenessTuesday, October 20 | 5:30 - 7 p.m.Mid-American Classroon, Gerard HallContinuing education program hosted by Allen College Pi Kappa Honor Society. CEUs will be o�ered at no charge.

Hiring FairThursday, October 22 | 3-7 p.m.South Dining RoomWalk-in interviews for nurses, medical assistants and more! More information.

Healthy Eating on a Budget SeminarTuesday, October 27 | 12-12:30 p.m.Meeting Room 1Please sign-up at allenwellness@unitypoint.org.

Men’s Contributions to Nursing DinnerWednesday, October 28 | 5:30 - 8 p.m.McKinstry Student Center, Barrett ForumPlease join us for dinner, networking and presentations by current BSN students. More information...

Infusion Services Open HouseFriday, October 9 | 2:30 - 4 p.m.3-South

Allen Hospital Gear ShowMonday, October 12 | 11 a.m. - 3:30 p.m.Meeting Room 5Branded apparel and other merchandise.

Together for Youth “Helping Hands” Fundraising EventMonday, October 12 | 5 - 8 p.m.HuHot Mongolian Grill, College Square, Cedar FallsWatch TFY volunteers spend the eveningbehind the big HuHot grill cooking up your meal for their cause! HuHot will donate 10% of the event proceeds.

Flu Shot ClinicsOctober 12-15 & 19-22 | 7-10 a.m. & 2-5 p.m.3-North Overflow Room (B-elevator)

Blitz 2015October 12, 13, 14 & 16 | 7 a.m. - 4 p.m.Annual Restraint Training — 3rd Floor, Rm 333APoint of Care Testing — 3rd Floor SunroomWatch for additional mandatory topics!

New IV Pump TrainingOctober 12-14 | Register in NetLearningGet ready for new IV pump go-live on October 15.

Pizza With Pam• Wednesday, October 14

Allen College, McElroy Board Room | 7 a.m.(Enter at Winter Hall, turn left and go to Barrett Forum)

• Tuesday, November 24AMH Board Room | 7:30 a.m.

Register in NetLearning.

Dr. David Kabel Retirement Open HouseFriday, October 16 | 2-6 p.m.1717 W. Ridgeway Ave.

2015 Schedule

8

Auxiliary Calendar

Oct. 29 & 30Scrubs Sale

November 2MOE Christmas Eve-ning Open House

November 13Pu�ns, Popcorn & Purses• Pu�ns & Christmas

Cookies Sale• Popcorn Heaven Pop-

corn Sale• Used Purse Sale

November 23 & 24Books are Fun

Dec. 14 & 15Lionne Design Jewelry Sale

We needyour help

. . .The Allen Auxiliary will be hosting a used purse and accessories sale in the fall.

We are requesting dona-tions!

Please deliver your gen-tly used scarves, jewelry and purses to the Gift Shop or Volunteer Ser-vices o�ce.

Thank you in advance for your donation.

Congratulations on yourOctober birthday!To help you celebrate your special day the Allen Auxiliary invites all Allen Associates with October birthdays to visit the Gift Shop,any time during the monthof October and receive25% o� one gift item.

Week Without Violence WorkshopTuesday, October 13 | 8:30 a.m. - 4 p.m.YWCA (425 Lafayette St.)Lunch provided. CEUs available.Registration Information

2015 Diversity & Inclusion Executive SummitFriday, October 16 | 7:30 a.m. - 12:30 p.m.Hawkeye Community College, Tama Hallcedarvalleyalliance.com/cms/146/Diversity_Inclusion

Waterloo Mobile Produce StandFriday, October 16 | 4-6 p.m.St. Paul’s United Methodist Church (207 w. Louise St.)The Waterloo Mobile Produce Stand is a non-profit initiative that harvests and purchases farm fresh produce from local growers in Waterloo. They accept cash, credit, debit, and EBT. If you have any questions please call Bryan or Kathryn at (319) 273-2626.

MAPLES Neighborhood Event

Halloween Trunk-n-TreatSunday, October 25 | 4:30-6:30 p.m.St. Paul’s United Methodist Church (207 w. Louise St.)Everyone is invited to decorate their trunks and bring treats to hand out to the children. Come as you are or in your favorite costume. All ages welcome. Children must be accompanied by an adult at all activities.

Submit articles to: Robin.Nicholson@unitypoint.orgDeadline for submissions: 8 a.m. Thursday

University of Iowa discounted football tick-ets for UnityPoint Health employees:bravosportsmarketing.com/product/unitypoint/

Social media plays a significant role in spreading the word and sharing news about Allen events, stories and our services. Like our page today!

Like Allen Hospital on Facebook!