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Page 1: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

From Effectiveness to Greatness

Based on Stephen Covey’s the 8th Habit, www.the8thhabit.com)

Page 2: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Overview

ContextThe Two RoadsFind Your Voice and Inspire Others To Find TheirsConclusion

Page 3: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

“Few of us can do great things, but all of us can do

small things with great love.”

Mother Teresa

Page 4: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Context

Page 5: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Integrate What You Learn Into Your Life

To know and not to do, is really not to knowTo learn and not to do is not to learnTo understand something and not apply it is really not to understand it It is only in the doing, the applying that knowledge and understanding are internalized

Page 6: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Organizations

Believe that high achievers are made, not bornIf staff are given enough information (knowledge) and trained long enough (skilled) they will be productive

Page 7: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Training

Focused on identifying which abilities staff are lacking and trying to fill in these unfortunate gaps“Areas for improvement” an euphemism for “Areas of weaknesses”

Page 8: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Great Organizations

Know the difference between knowledge, skills and talentTalent, channelled through the right job, is the one constant required for superior performanceIntelligence is not a reliable indicator or superior performance, talent consistently is

Page 9: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

What Is Talent?

Many people assume it is a special gift given only to a handful of peopleTalent is much more than this and a lot more pervasive than is generally viewedEveryone has talent – the natural predispositions that make each of us particularly effectiveWhen this recurrent pattern of thinking, feeling and behaviour is applied to the right role, superior performance is generatedThe trick is to find that role in which talents can be put to their best use

Page 10: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

How do we achieve greatness in any position and in any setting?

By finding the right balance of four human attributes: talent, need, conscience and passionAt the nexus of these four attributes is the VOICE – the unique personal significance we each possess

Page 11: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

NEEDWhat drivesyou?

TALENTWhat can you be the best?

PASSIONWhat are youdeeply

passionateabout?

CONSCIENCEWhat does it tell you?

VOICEUnique personal

significance

Page 12: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Whole Person Paradigm

SPIRIT

MIND

BODYHEART

Page 13: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

For simple assumptions in our lives

For the body – assume you’ve had a heart attack; now live accordinglyFor the mind – assume to the life of your profession is two years; now prepare accordinglyFor the heart – assume everything you say about another person, they can overhear; now speak accordinglyFor the spirit – assume you met with the Almighty; now live accordingly

Page 14: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

4 Needs of People

Meaning &ContributionTO LEAVE A LEGACY

(SPIRIT)

Growth & DevelopmentTO LEARN

(MIND)

SurvivalTO LIVE(BODY)

RelationshipsTO LOVE(HEART)

Page 15: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Whole person in a world job

Let MeServe

SPIRIT

Use MeCreatively

MIND

Pay Me FairlyBODY

Treat MeKindly

HEART

Page 16: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Organization Needs

Meaning,Integrity,

Contribution(SPIRIT)

Growth &Development

(MIND)

Financial Health

(BODY)

Relationships(HEART)

Page 17: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

The Two Roads

Find Your VoiceInspire Others to Find Theirs

Page 18: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Two Roads In Life

GREATNESS

MEDIOCRITYLOSE YOUR VOICEKeep Others

from Finding & Using Their Voice

FIND YOUR VOICE Inspire Others to Find Their Voice

“road less traveled”

“road traveled by many”

Page 19: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Find Your Voice

Page 20: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Find Your Voice

1. Discover Your Voice2. Express Your Voice

Page 21: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

1. Discover Your Voice

Potential we have from birth – birth giftsMostly unopened

Page 22: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Birth-Gifts

Freedom and Power to ChooseFreedom and Power to Choose

Principles (Natural Laws)• Universal• Timeless• Self-Evident

Principles (Natural Laws)• Universal• Timeless• Self-Evident

The 4 Intelligences• PQ• IQ• EQ• SQ

The 4 Intelligences• PQ• IQ• EQ• SQ

Page 23: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Stimulus & Response

StimulusSPACE“Freedom to Choose”

Response

Page 24: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Principles

FairnessKindnessRespectIntegrityHonesty ServiceContribution

Page 25: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

4 Intelligences

SQSpiritual(SPIRIT)

IQMental(MIND)

PQPhysical(BODY

EQEmotional(HEART)

Page 26: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

2. Express Your Voice

Disciple for the physicalVision for the mentalPassion for the emotionalConscience for the spiritual

Page 27: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Find Your Voice: Summary

SPIRIT

HEART

MIND

BODY

WholePerson

To Leave a Legacy

To Love

To Learn

To live

4 Needs

Spiritual Intelligence(SQ)

EmotionalIntelligence(EQ)

Mental Intelligence (IQ)

PhysicalIntelligence (PQ)

4 Intelligences

Conscience

Passion

Vision

Discipline

4 Attributes

Discover Your Voice Express Your Voice

Page 28: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Inspire Others To find Theirs

The Leadership Challenge

Page 29: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

“90 percent of all leadership failures are

character failures”

Page 30: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Trust

CompetenceCharacter Wisdom

Page 31: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

“Leadership is the capacity to translate vision into reality”

Page 32: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

An Effective Leader

0 2000 4000 6000 8000 10000 12000 14000 16000

Integrity

Communicator

People Focused

Visionary

Caring

Decision Maker

Other

Dedicated

Model

Motivator

Expert

Courageous

Page 33: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

4 roles of Leadership

ModelingInspires trust without

expecting it(Personal Moral Authority)

PathfindingCreates order withoutdemanding it

(Visionary Moral Authority)

AligningNourishes both vision &empowerment without

proclaiming them(Institutional Moral Authority)

EmpoweringUnleashes human potential without externally motivating it(Cultural Moral Authority)

Page 34: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

What Do Successful Leaders Do?

SET DIRECTION(vision, customers, future)SET DIRECTION

(vision, customers, future)

DEMONSTRATE PERSONAL CHARACTER

(habits, integrity, trust, analytical thinking)

DEMONSTRATE PERSONAL CHARACTER

(habits, integrity, trust, analytical thinking)

MOBILIZEINDIVIDUAL COMMITMENT

(engage others, share power)

MOBILIZEINDIVIDUAL COMMITMENT

(engage others, share power)

ENGENDERORGANIZATIONAL

CAPABILITY(build teams, manage change)

ENGENDERORGANIZATIONAL

CAPABILITY(build teams, manage change)

Page 35: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Leadership: Summary

SPIRITTo Leave a Legacy)

HEART(To Love)

MIND(To Learn)

BODY(To Live)

WholePerson

Empowering

Aligning

Pathfinding

Modeling

4 Roles

Spiritual Intelligence(SQ)

EmotionalIntelligence(EQ)

Mental Intelligence (IQ)

PhysicalIntelligence (PQ)

4 Intelligences

Conscience

Passion

Vision

Discipline

4 Attributes

Focus

Execution

Page 36: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Focus & Execution

Focus: “What matters most”Execution: “Making it happen”

Page 37: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

The 4 Disciplines of Execution

1. Focus on the wildly important2. Create a compelling scoreboard3. Translate lofty goals into specific goals4. Hold each other accountable – all the time

Page 38: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Execution GapClarity – not knowing clearly the goals and priorities of the team or organizationCommitment – not buying into the goalsTranslation – not knowing what they need to do to help the team or organization achieve its goalsEnabling – not having the proper structure, systems or freedom to do their jobs wellSynergy – not getting along or work togetherAccountability – not holding each other accountable

Page 39: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Leadership

SERVE(SPIRIT)

PLAN(MIND)

DO(BODY

EVALUATE(HEART)

Page 40: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Review

ContextThe Two RoadsFind Your VoiceInspire Others To Find Theirs

Page 41: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Three Generations Principle-Centered Living

HUMILITY COURAGE

ARROGANCE COWARDICE

WISDOM

FOOLISHNESS

ABUNDANCEMENTALITY

SCARCITY MENTALITY

INTEGRITY

DUPLICITY

PARENTS

CHILD

GRANDCHILDREN

Page 42: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

Courage is not the absence of fear.

Rather, the judgment that something else is more important

than fear.

Page 43: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

The Three Kind of Greatness

PERSONALGREATNESS7 Habits

ORGANIZATIONALGREATNESSVision, Mission,Values

LEADERSHIPGREATNESS4 roles of Leadership

The 8th

Habit

Page 44: From Effectiveness to Greatness - United Nationsunpan1.un.org/intradoc/groups/public/documents/unssc/unpan021466.pdf · From Effectiveness to Greatness Based on Stephen Covey’s

A Prayer

Grant me the serenityTo accept the things I cannot change,Courage to change the things I can,And wisdom to know the difference!