from quality assurance (qa) to strategy development (case study: bosnia and herzegovina)

8/13/2019 From Quality Assurance (QA) to Strategy Development (Case Study: Bosnia and Herzegovina)

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Presentation on

From Quality Assurance to StrategyDevelopment

(Case study: Bosnia and Herzegovina)

15-19 May 2013Khmelnitsky, Ukraine

Veronika Nitsche (WUS Austria)www.wus-austria.org

In the frame of the Tempus Project INARM

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Conference APICTSTS 2013
http://www.wus-austria.org/http://www.wus-austria.org/http://www.wus-austria.org/http://www.wus-austria.org/


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About WUS AustriaCompetenciesApproach

ServicesCase Study: From QA to strategy developmentIntroduction: Bologna ProcessWider Contect: Bosnia and HerzegovinaProjects 2005 2008Projects 2007 2010Bologna Process, Priorities 2010-2020Projects since 2009Conclusions

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Content


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World University Service (WUS) Austria is a politicallyindependent, non-governmental organization committed to the

promotion of the human right to education on the basis ofacademic freedom and university autonomy.

TheVISIONof WUS Austria is to be thepartner for thedevelopment of higher education, which is a key factor in thesocio-economic and political advancement of every society.

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About WUS Austria/1


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About WUS Austria/2

WUS Austrias MISSIONtherefore aims at increasing thequality of higher education in accordance with European(Bologna process; European Higher Education Area - EHEA)and international standards in order to establish solid andsustainable structures for a strong role of universities in society.

Sustainable development of higher education goes beyond the

university level. Responding to this, WUS Austria workstogether with the public sector, economy and society as a whole.

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Competencies

30 years of experience/expertise in and knowledge of:

Higher education development andreform; Coordination, management, preparation, implementation, monitoring

and internal evaluation of projects in higher education;

Global trendsand developments in higher education; Changeprocesses at higher education institutions in transition

countries; Technologytransfer and in the development of R&D and innovation

policies, strategies and structures; Political, economic, social and educational situation in South-Eastern

Europe; Strategic development, capacity and institution building;Working in an international and intercultural context;

...and the ability to use all this experience and expertise for thesuccessful implementation of measures for specific target groups.

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Approach

Shapingchange processes through capacity building and trainingswe develop modules for higher education institutions in aninternational context and provide knowledge and tools to manage thechallenges;

Diversified and tailor-made approach for each individual region,country and institution;

Holistic approachwhere all stakeholders at all levels are part of theprocess and where the interests of staff and students are equally takenseriously as are the views and opinions of university management andpolitical stakeholders;

Equal opportunities -we constantly ensure that all trainingservices and capacity building activities are open to both women andmen, and encourage people of all ages to participate in our projects asexperts as we highly appreciate the advantages of a differentiated andbalanced working team.

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Services

Our services are divided in the following areas:

Higher Education Development Curriculum Development Change Management and Organizational Development Quality Assurance Internationalization The Brain Gain Program

Linking Higher Education & Society Structural Instruments for Research & Development Practice-oriented Education

Lifelong-Learning (LLL)

Higher Education & Human Rights

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Case study: Bosnia and Herzegovina

From Quality Assurance to StrategyDevelopment

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Introduction/1

WUS Austria has been involved in the development of QAsystems in the Western Balkan countries.

This case study describes the development of a QA system in

Bosnia and Herzegovina (BiH) as a joint effort of WUS Austria,public BiH universities and EU partners:

From the establishment of a functional QA system (2005-2008) to using QA as an instrument for development (2007-

2010) to sustaining QA on all levels (since 2009).

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Introduction/2

The three overarching objectives of the Bolognaprocess have been from the start:

introduction of the three cycle system(bachelor/master/doctorate),

quality assuranceand

recognition of qualifications and periods of study.

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Wider Context

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At the meeting of Europeanministers of education in Berlin(2003) and Bergen (2005), thequality of higher education wasdefined as being at the HEART ofEHEA;

Simultaneously, the efforts of thehigher education institutions inBiH towards development andappliance of QA systems has beenevaluated as poor;

EUA has clearly defined QA(especially internal QA) as aproblem and need of BiHuniversities.

WUS Austria, in accordance withits mission, decided to launchactivities aimed at developmentof QA systems in BiH highereducation


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Projects 2005 2008/1

TITLE: Strengthening Quality Assurance at BiHUniversities

DONOR: European Commission (Tempus)COORDINATOR: SUS BiH (World University Service BiH)

PARTNERS: 8 public BiH universities, University of Graz,University of Ljubljana, WUS Austria

IMPLEMENTATION PERIOD: September 2005 January2008

BUDGET: 282.000,00 EUR

MAIN OBJECTIVES: development of capacities (human andinfrastructural), sustainable development of QA systems

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Projects 2005 2008/2

TITLE: Structural Development of Quality Assurance inHigher Education

DONORS: Liechtenstein Government and AustrianDevelopment Cooperation

COORDINATOR: WUS AustriaPARTNERS: 8 public BiH universities IMPLEMENTATION PERIOD: May 2006 May 2008BUDGET: 143.520,00 EUR

MAINOBJECTIVES: development of human and institutionalcapacities (same objectives as in Tempus project 1)

MAIN ACTIVITIES:Additional support in organizing QA seminars at BiHuniversities

Study visits to QA offices in EUDevelopment, printing and distribution of QA guidelines

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Results and outcomes of projects

1 and 2

Over 800participants at QA seminars held at BiH universities(June 2006 March 2007)

85%of participants satisfied with the seminars

12seminars/ conferences/ trainings

8study visits

8QA brochures

7QA guidelines

Offices equipped (office equipment, optical readers)

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From Quality Assurance toStrategy Development new

projects 2007-2010TITLE: From Quality Assurance to Strategy

Development

DONOR: European Commission (Tempus)

COORDINATOR: WUS AustriaPARTNERS: 8 public BiH universities, University of Graz,

University of Girona IMPLEMENTATION PERIOD: October 2007 January 2010BUDGET: 282.865,00 EUR

MAIN OBJECTIVES:Develop and strengthen the capacities at BiH universities forINTERNAL QUALITY ASSURANCE (institutional self-

evaluation)On the basis of received results, formulate development

strategies of BiH universities

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Overview of the four QA projects2005-2010

Through these 4 projects, over 1,000,000 EUR has been invested inBiH higher education!

Quality assurance is the responsibility of the higher educationinstitution itself!

WUS Austria projects and activities need to be perceived as beinguseful instruments for support, and not as ready-made solutions. WUSAustria is working on creating the necessary assumptions at eachuniversity in BiH for an efficient and effective quality assurancesystem.

The universities themselves must design, promote and implementtheir own QA systems and procedures in this, they will always havethe support of WUS Austria, as a partner and as a consultant!

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ADC/ Lihtentajn projekt "Strateki i strukturalni

razvoj osiguranja kvalitete u bh. visokom

obrazovanju u 2008.- 2010."

2005 2006 2007 2008

Tempus projekt 2 "Od osiguranja kvalitete ka razvoju

strategija"

2009 2010

Tempus projekt 1 "Jaanje osiguranja kvalietet na bh.

univerzitetima"

ADC/ Lihtentajn projekt "Strukturalni razvoj

osiguranja kvalitete u visokom obrazovanju"


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Bologna Process

Priorities 2010-2020, LeuvenCommuniqu 20091. Ensuring a qualityhigher education system2. Adopting a two- or three-cycle system of study (BA, MA, PhD)3. Promoting the mobilityof students and academic and administrative

staff4. Introducing a credit system(ECTS) for the assessment of study

performance5. The Recognition of levels: adopting a system of easily identifiable

and comparable levels6. The Active involvementof higher education institutions, teachers

and students in the Bologna Process and student participation in the

management of higher education (> teaching and learning experience)7. Promoting a European dimensionin higher education8. Promoting the attractiveness of the European higher education area9. Lifelong learning10. A European higher education area and a European research area

two pillars of a society based on knowledge

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Projects since 2009/1

TITLE:EU standards for accreditation of study programs onBiH universities- ESABIH

DONOR: European Commission (Tempus)CONTRACTOR: University KaHo Sint-Lieven PARTNERS: 8 public BiH universities, WUS Austria,

Council of Flemish University Colleges, University ofBrasov,rea d'Avaluaci de la Qualitat,Agency for developmentof higher education and quality assurance in BH

IMPLEMENTATION PERIOD: until 14.04.2013BUDGET: 953.970 EUR

MAIN OBJECTIVES:Development of criteria and procedures for evaluation andaccreditation of study programmes at BiH universities in accordancewith EU standards.

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TITLE: Strategic Management of Higher EducationInstitutions based on Integrated Quality Assurance System -SHEQA

DONOR: European Commission (Tempus)CONTRACTOR: University KaHo Sint-Lieven PARTNERS: 8 public universities in BiH, 4 EU universities, WUS

Austria, Agency for Higher Education and Quality Assurance,ministries of education of Republika Srpska, West Herzegovinacanton, Zenica-Doboj canton and Sarajevo canton.

IMPLEMENTATION PERIOD: until 14.10.2013BUDGET: 1.000.798 EUR

OVERALL AIM:The overall aim of the project is to implement quality assurance as an

instrument in the strategic development of B&H universities in closecooperation with the Agency for higher education and qualityassurance and the authorized Ministries in charge of HigherEducation. In this way this project of structural measures also fullysupports the structural reform of higher education in the entire B&H.

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TITLE: Embedding Quality Assurance on Doctoral Education EQADE

DONOR: European Commission (Tempus)CONTRACTOR:University of Heidelberg, Medical Faculty PARTNERS: all 8 public BiH universities, WUS Austria, University

of Palermo, University Dunarea de Jos of Galati, Ministry of

Education and Culture of Republic of Srpska, Agency for HigherEducation Development and Quality Assurance in BiH IMPLEMENTATION PERIOD: until 14.10.2014BUDGET: 974.161 EUR

MAIN OBJECTIVES:Integration and more efficient management of doctoral education at 8

public BiH universities by the end of 2013; formulation and adoptionof Quality Standards in Doctoral Education at university and statelevel by the end of 2013; and development of one doctoral program peruniversity (8 pilot projects) aligned with adopted procedures andquality standards by the end of 2014.

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From Quality Assurance to StrategyDevelopment (Case study: Bosnia and

Herzegovina)

Conclusions

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Thank you for your attention!

from quality assurance (qa) to strategy development (case study: bosnia and herzegovina)

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