from responsive to anticipatory

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FROM RESPONSIVE TO ANTICIPATORY Agnieszka M. Walorska @agaw CREATIVE CONSTRUCTION @creativeconstr

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Page 1: From responsive to anticipatory

FROM RESPONSIVE TO ANTICIPATORY Agnieszka M. Walorska @agaw

CREATIVE CONSTRUCTION @creativeconstr

Page 2: From responsive to anticipatory

MY FIRST MOBILE PHONE

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MY FIRST (AND ONLY) BLACKBERRY

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MY FIRST IPHONE

©REUTERS  

Page 5: From responsive to anticipatory

5 FORCES DRIVING ANTICIPATORY EXPERIENCES

SOCIAL MOBILE

DATA SENSORS

LOCATION

©answers.com - http://www.answers.com/article/1198477/the-evolution-of-the-power-rangers-1993-2014  

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What  does  it  mean?  

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vs.  

an$cipatory  

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2007

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©giphy - http://giphy.com/gifs/tired-morning-13NjrthWrBPYfm

MARCH 27th, 2007, 06:00 AM

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06:05 AM

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06:15 AM

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06:30 AM

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07:00 AM

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07:15 AM

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07:30 AM

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6:30 PM

©Epykliving - http://www.epykliving.co.za/wp-content/uploads/2014/10/overspending-in-december.jpg

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7:00 PM

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2022

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herunterladen  MARCH 27th, 2022, 06:00 AM

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06:05 AM

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INTELLIGENT BEDROOM

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CONNECTED HOME

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INTELLIGENT CLOSET

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© cazitech.com

SMART TOILET ©http://www.tehnickaskolava.rs/pdf/engleski2013/houses.pdf

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INTELLIGENT KITCHEN

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SMART FRIDGE

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© X-Ray Scanner Fuß

DIAGNOSIS-APP

Page 32: From responsive to anticipatory

SELF-DRIVING-CAR ©Deezen.com - http://static.dezeen.com/uploads/2014/02/XchangE-Car_dezeen_sq.jpg

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SMART GIFT RECOMMENDATION

Here is the gift for your sister!

1

Sony Wrist Computer

Our Pick! 2

Nutrition Shaker

3

Adidas Running Shoes

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SMARTER MACHINES

Watson

Page 36: From responsive to anticipatory

INCREASED PROCESSOR CAPACITY

Apple IPhone 6 IBM Deep Blue

2014 1996

11.38 GFLOPS 115,2 GFLOPS

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5 FORCES DRIVING ANTICIPATORY EXPERIENCES

©answers.com - http://www.answers.com/article/1198477/the-evolution-of-the-power-rangers-1993-2014  

SOCIAL MOBILE

DATA SENSORS

LOCATION

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CHANGED ROLE OF TECHNOLOGY

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“Computing is not about computers anymore. It’s about living.”   

- Nicholas Negroponte (1995)

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MOBILE

© SproutSocial - http://sproutsocial.com/insights/wp-content/uploads/2014/01/mobile-devices.jpg

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Making phone calls is the 6th most popular activity involving a smartphone 40% of the smartphone users say, they could live without it.

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THAT‘S MOBILE © SI-Vision.com - http://www.si-vision.com/files/BLE/SVI-TRX201S_PB.pdf

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SENSORS

©Elektro-Binder - http://www.elektro-binder.de/images/rauchmelder.jpg

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LOCATION

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SOCIAL

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DATA

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90% of the worlds data was generated in

the past 2 years

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1 Day 70x

In the first day of a baby’s life, the world creates 70x the data contained in the Library of Congress

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©LinkedIn - https://media.licdn.com/mpr/mpr/p/2/005/055/0a9/3923fea.jpg

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Statement:  

Expectation:  

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Statement:

Reality:

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© Goldfish Graveyard

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NEST – INTELLIGENT THERMOSTATE

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LUNA – SMART MATRESS COVER

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LG – THE INTELLIGENT FRIDGE

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h1ps://lh5.googleusercontent.com/

-­‐ipfJpuDRCnM/UnkYgoh5HMI/AAAAAAAAAHY/

LHOPGivVuwE/s1600/no$fica$ons-­‐blog-­‐1.png  

GOOGLE NOW © Google - lh5.googleusercontent.com

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SPENDIFIC © finovate.com

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© http://www.ourmachine.com/page/wp-content/uploads/WTTF-T-Shirt1.jpg ©LinkedIn - h1ps://media.licdn.com/mpr/mpr/p/2/005/055/0a9/3923fea.jpg  

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AMAZON ©Ted Rall - http://rall.com/comic/you-shouldnt-have

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TRACKING YOUR FITNESS

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AND THE CONSEQUENCES?

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© DerekA – Wendy Pregnant (Flickr)

TARGET KNOWS BEFORE IT SHOWS

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UNCANNY VALLEY

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Take my data!

It‘s okay, that you have my data!

I don‘t want you to have my data!

How did you get my data!

Amazing!

UNCANNY VALLEY OF ANTICIPATION

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Take my data!

It‘s okay, that you have my data!

I don‘t want you to have my data!

How did you get my data!

Amazing!

UNCANNY VALLEY OF ANTICIPATION

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Take my data!

It‘s okay, that you have my data!

I don‘t want you to have my data!

How did you get my data!

Amazing!

Out of Control?

UNCANNY VALLEY OF ANTICIPATION

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MINORITY REPORT?

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PATRONIZING?

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REMOTE-CONTROL?

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OUT OF CONTROL?

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Take my data!

It‘s okay, that you have my data!

I don‘t want you to have my data!

How did you get my data!

Amazing!

AVOIDING THE UNCANNY VALLEY

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RELEVANT  

UNCANNY  

vs.  

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DON‘T STALK THE USER!

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ASSISTANCE      

PATRONIZING  

vs.  

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DON‘T PATRONIZE THE USER!

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SATISFACTION  

FRUSTRATION  

vs.  

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DON‘T FRUSTRATE THE USER!

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THANK YOU

Agnieszka M. Walorska [email protected]

Telefon: +49 (0)30 / 4004 1922 www.creativeconstruction.de