from service bureau to software deﬁned data center (sddc ... … · the data center can be fully...

From service bureau to Software Defined Data Center (SDDC)6-21-2013"

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Introductions!

Windstream Hosted Solutions"

"

•  27 - SSAE 16 "SOC 1 Type II data centers"

•  Disaster Recovery"•  Cloud Computing"•  Colocation"•  Managed Services"

Jim Steiger"Senior Solutions Consultant"Windstream Hosted Solutions"

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Objectives for Today!

•  What’s the cloud made of?"

•  Public, Private, Hybrid"•  ""•  Risks of Cloud Computing"

•  Benefits of Cloud Computing"

•  How did we get here?"

•  Where are we headed?"

•  Software Defined Data Center ""

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History lesson for Today!

The underlying concept of cloud computing dates back to the 1950s, when large-scale mainframe became available in academia and corporations, accessible via thin clients/terminal computers.""

To make more efficient use of costly mainframes, a practice evolved that allowed multiple users to share both the physical access to the computer from multiple terminals as well as to share the CPU time. This eliminated periods of inactivity on the mainframe and allowed for a greater return on the investment. ""The practice of sharing CPU time on a mainframe became known in the industry as time-sharing.""

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History lesson for Today – Origins of “Cloud Computing”!

John McCarthy opined in the 1960s that "computation may someday be organized as a public utility.“ Almost all the modern-day characteristics of cloud computing (elastic provision, provided as a utility, online, illusion of infinite supply) are present in this model.""

Other scholars have shown that cloud computing's roots go all the way back to the 1950s when scientist Herb Grosch postulated that the entire world would operate on dumb terminals powered by about 15 large data centers!"

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There really is a definition!!

National Institute of Standards and Technology definition : ""

"“Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.”"

Key Words :"•  Convenient"•  On-Demand"•  Shared Resources"•  Rapidly Provisioned"•  Minimal Management"

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Cloud as a Service – Cloud Computing & “The Cloud”!

“THE” Cloud""

•  For years we have talked about the cloud or the network cloud to refer to the internet or some private network (MPLS, Frame Relay, ATM etc.)."

•  We have called services such as network based firewall, “Firewall in the cloud” If it was outside of the customers walls, it was “in the cloud”."

"

“Cloud computing” and “In the cloud” are not synonymous."

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Evolution of the Cloud!

Infrastructure as a service "(IaaS)"Platform as a service "(PaaS)"Software as a service "(SaaS)"Network as a service "(NaaS)"Storage as a service "(STaaS)"Security as a service "(SECaaS)"Data as a service "(DaaS) "Database as a service "(DBaaS)"Test environment … "(TEaaS)"Desktop virtualization"API as a service " "(APIaaS)"Backend as a service "(BaaS)"

THE DATA CENTER CAN BE FULLY VIRTUALIZED, AND THE FUTURE OF SOFTWARE-DEFINED DATA CENTERS IS COMING FASTER THAN YOU THINK. LATELY, COMPANIES SUCH AS VMWARE AND HP HAVE BEEN FOND OF THE TERM SOFTWARE-DEFINED DATA CENTER (OR SDDC). WHAT’S THE DIFFERENCE BETWEEN THIS AND THE HARDWARE AT THE OFFICE? AT ITS CORE, A SOFTWARE-DEFINED DATA CENTER FREES THE APPLICATION LAYER FROM HARDWARE LAYER. ERIC KNORR WRITES ABOUT WHAT A HUGE LEAP IT IS, “JUST AS THE WORLD CHANGED WHEN ISOLATED NETWORKS BECAME THE INTERNET, COMPUTING IS ABOUT TO MAKE A QUANTUM LEAP TO ‘DATA CENTERS’ ABSTRACTED FROM HARDWARE THAT MAY RESIDE IN MULTIPLE PHYSICAL LOCATIONS.”08-13-12!

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Cloud as a Service – The Future – The Software Defined Data Center!

Eric Knorr!Eric Knorr is editor in chief at InfoWorld "

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The Software Defined Data Center!

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Cloud as a Service - Cloud infrastructure!

What’s in a cloud?"The service provider

may offer their suite of services up to any layer"

"SaaS would provide all"

"PaaS would start at App or DB

& continue down""

IaaS would start at OS & continue down "

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VCE – Vblock"Or similar technology used to provide a multi-tenant, public cloud that is massive in scale & redundant.""

How massive?"It is not uncommon

for a single Vblock to handle 6000 or more

VMs"

What’s in a cloud?"

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The NetApp Version"

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The OpenStack Version"

The 2 main differences between public cloud and private cloud."•  Multi tenant Vs. Single tenant"•  Scalable on demand Vs. Finite"

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Cloud as a Service - Public Vs. Private!

The terms have also been used to mean…""

Private = Located in a customers data center""

Public = Located in a 3rd party data center"

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Cloud as a Service - Is public cloud secure?!

Your data is at risk…"

Types of disasters/compromise to consider !!•  Natural disasters: Floods, Storms, Fires, Earthquakes, Lightning, Loss of a Disk Drive or Computer System, etc. "

•  Man-made disasters: Fire, Transportation Accidents, Chemical Accidents, Sabotage or Willful Destruction, Bomb Threats, Burst Pipes, Electrical Outage, Loss of Environmental Controls, etc. "

•  Political disasters: Riots, Public Demonstrations, Civil Disturbances, etc. "

•  Electronic Warfare: Hackers, Cyber terrorism, Computer Viruses, Intrusion, Denial of Service, Theft of asset, etc."

“Physical control of the Private Cloud equipment is more secure than having the equipment off site and under someone else's control.” (Wikipedia)!"

Why?""

""

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Cloud Security Concerns!

"Issues barring the adoption of cloud computing are due in large part to the private and public sectors' unease surrounding the external management of security-based services. ""

This concern delivers great incentive to cloud computing service providers to prioritize

building and maintaining strong management of secure services.!

"

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Cloud Security Concerns!

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Cloud security concerns!

Security""Public cloud is no more or less secure than any other computer/server that is connected to a network.""The question comes down to trust.!

Regardless of the location security is dependant on who

has access both physically and remotely."

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Public cloud CAN be as secure or even more secure that internally hosted systems."

•  The client must do their "homework"

•  Trust industry publications and "organizations to define "standards"

•  Verify compliance"

For most common attacks, occurrence rates are similar"

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Fears of cloud insecurity are overblown… but:""

Service provider environments require appropriate security solutions"

Source:"

Cloud Security Concerns – What do the real world numbers show?!

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How to protect your data – Physical characteristics"

2N Power source, distribution, conditioning and backup"

N+1 or 2n HVAC and environmentals"

N+1 or 2N fire detection and suppression"

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Modular builds for Data Centers allows for growth and maintains security"

Mantraps and security at every internal and external point"

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Trust can be measured and demonstrated…"

SSAE 16 Definition: Statement on Standards for Attestation Engagements (SSAE) No. 16 is an attestation standard put forth by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA) that addresses engagements undertaken by a service auditor for reporting on controls at organizations (i.e., service organizations) that provide services to user entities, for which a service organization's controls are likely to be relevant to a user entities internal control over financial reporting (ICFR).""SSAE 16 effectively replaces Statement on Auditing Standards No. 70 (SAS 70) for service auditor's reporting periods ending on or after June 15, 2011. Two (2) types of SSAE 16 reports are to be issued, a Type 1 and a Type 2. Additionally, SSAE 16 requires that the service organization provide a description of its "system" along with a written assertion by management."""

Security in the cloud is about visibility and controls.!

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Trust can be measured and demonstrated…"

Service Organization Control (SOC) 1 reports will be conducted in accordance with Statement on Standards for Attestation Engagements (SSAE) No. 16, Reporting on Controls at a Service Organization. SSAE 16 is effectively replacing the SAS 70 auditing standard for reporting periods ending on or after June 15, 2011. Much like SAS 70, SSAE 16 provides two (2) reporting options; Type 1, a report on a service organization's system and the suitability of the design of controls", while an SSAE 16 Type II Report is officially a "Report on management's description of a service organization's system and the suitability of the design and operating effectiveness of controls". "

Each customer must do their research into the service provider.""•  Ask for compliance documentation"•  Contact references"•  Dip your toe in first"

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Cloud as a Service - Benefits!

Understanding the cost/benefits of cloud services""

Actual costs to operate servers, network gear and storage""

Equipment costs – typical 3 year refresh for servers; 4 – 5 years for network and storage (cap ex.)"Ancillaries such as racks, PDUs, UPSs, generators, cabling, HVAC, Fire suppression (Cap ex.)"Software licenses (Cap ex.)"Real estate/space (both/either)"Facilities – room build out, raised floor etc. (Cap ex.)"Physical security (access control, cctv, alarms, monitoring etc.) (both)"Software maintenance (Op ex.)"Fire suppression (Op ex.)"Power (Op ex.)"Cooling (Op ex.)"Maintenance contracts (Op ex.)"Applications (both)"Management (Op ex.)"Training (both)"Bandwidth (Op ex.)"Recruiting (Op ex.)"Testing/Audits"""

Costs further break down into 2 distinct categories""

Actual costs of compute!The out of pocket expenses to purchase, manage and maintain IT related equipment and services!

"Cost of systems downtime!

What does the organization lose when systems or services are unavailable?!

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Cloud as a Service - Benefits – Energy used!

Understanding the cost/benefits of cloud services – Energy consumed""

What does it cost to run a single stand alone server for a year?!Average power cost in US " "= $0.1054/KWh"Average server usage (stand alone) "= 1KW"Annual power used " " "= 8,760 KW"8,760 x $0.1054 " " "= $923.30/yr."Cooling typically = 2.2x power " "= $2.031.26/yr."Total electric bill for !one stand alone server ! != $2,954.56/yr.!

"""

Source of KW price: "U.S. Energy Information Administration. "June 27 2012"

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Cloud as a Service – The Future!

May 10, 2012, 6:56 PM ET (CIO Journal)"

Google CIO Ben Fried Says Cloud Tipping Point Is At Hand!

The economics of cloud computing are driving down the cost structure of business so far and so fast that it’s scary, Google CIO Ben Fried says."

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“It deeply disturbed me … in 2006, 2007 consumer companies were forcing efficiencies on a scale never seen before,” Fried said."

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The economics of the cloud do more than lower costs. They change the structure of businesses and markets, especially at Google itself, according to Fried. "

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The ripple effects of cloud computing are far from over. Until now, cloud computing has been mostly about the distribution of applications. “The next wave” of cloud computing will enable the sharing of the environment to run those applications, Fried said. “You will be able to take advantage of what we had to build in order to create those applications,” Fried said."

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!Cloud today is where the internet was in ‘97 or ‘98.!

JIM STEIGER SENIOR SOLUTIONS CONSULTANTWINDSTREAM HOSTED SOLUTIONS [email protected] 216.375.6849"

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The End!

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But Wait! There’s more…!

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