from software testing to quality coaching

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From So’ware Tes-ng To Quality Coaching FiSTB Tes-ng Assembly | 25.9.2014 Lare Lekman hFp://lekman.fi

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Quality Coaching is about moving higher in the quality assurance food chain and making yourself priceless by removing the causes for defects, not the defects themselves.

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Page 1: From Software Testing to Quality Coaching

From  So'ware  Tes-ng  To  Quality  Coaching  

FiSTB  Tes-ng  Assembly  |  25.9.2014  

Lare  Lekman  hFp://lekman.fi  

 

Page 2: From Software Testing to Quality Coaching
Page 3: From Software Testing to Quality Coaching
Page 4: From Software Testing to Quality Coaching

Story  1  –  Takeaways  

•  Work  higher  in  the  quality  food  chain  

•  Fix  the  cause,  not  its  effects  

•  Become  priceless  by  making  yourself  needless  

Page 5: From Software Testing to Quality Coaching
Page 6: From Software Testing to Quality Coaching

Story  2  –  Takeaways  

•  Do  not  accept  defects  as  ”culture”  

•  Coach  your  developers  for  zero  defect  aWtude  

•  Train  developers  to  find  defects  on  their  own      

(do  not  just  give  defects  for  them)  

Page 7: From Software Testing to Quality Coaching
Page 8: From Software Testing to Quality Coaching
Page 9: From Software Testing to Quality Coaching

Story  3  –  Takeaways  

•  Today’s  systems  are  much  more  complex  

•  Hire  developers  who  love  to  take  full  

responsibility  of  the  user  experience  

•  Aim  for  zero  defect  aWtude  

Page 10: From Software Testing to Quality Coaching

Checklist  for  Quality  Coaching  ¨  My  developers  take  full  responsibility  for  user  

experience  ¨  It  is  possible  for  my  developers  to  take  full  

responsibility  for  the  user  experience  ¨  I  regularly  coach  my  developers  (i.e.  improve  

their  thinking)  towards  zero  defect  aWtude  ¨  I  regularly  help  removing  issues  that  prevent  my  

developers  from  reaching  zero  defects  ¨  I  act  as  a  quality  role  model  by  promo-ng  Agile  

QA  methods  (i.e.  par-cipa-ng  quality  work  through  the  whole  project),  and  by  automa-ng  manual  test  and  development  work.  

Page 11: From Software Testing to Quality Coaching

Download  The  Finnish  Scrum  Guide:  lekman.fi/scrumguide  

 Prac-cal  Agile,  Scrum,  and  Lean  

Training  and  Coaching:  lekman.fi