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“A STUDY ON EVALUATION OF TRAINING IN SRF LIMITED,VIRALIMALAI”
A dissertation(Major Project) submitted toBishop Heber College (Autonomous), Tiruchirappalli(Affiliated to Bharathidasan University, Tiruchirappalli-24)
In partial fulfillment of the requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
By
M.Kavitha (Reg.No.4MS103619)
Under the Guidance of
K.Narmadha MBA.,Net
March 2012
HEBER INSTITUTE OF MANAGEMENT STUDIESBISHOP HEBER COLLEGE (AUTONOMOUS)
TIRUCHIRAPPALLI – 620017(Nationally Reaccredited at the A+ Level by NAAC)
K.Narmadha MBA.,NetHeber Institute of Management Studies,Bishop Heber College(Autonomous),Tiruchirapalli
CERTIFICATE
This is to certify that the dissertation titled “A study on Evaluation of training in SRF Ltd” is the bonafide research work carried out by M.Kavitha
(REG.NO.4MS103619) of MASTER OF BUSINESS ADMINISTRATION, Heber Institute Of Management Studies, Bishop Heber College (Autonomous), trichy-17, during the period February/March 2012, in partial fulfillment of the
award of the degree of Master Of Business Administration and that the dissertation has not formed the basis for the award previously of any degree, diploma,
Associate ship, fellowship or any other similar title, and that the dissertation represents entirely an independent work on the part of the candidate.
…………………………….... ……….…………………..……
Signature of Student Signature of the Research Guide K.Narmadha
…………………………
Signature of HOD
DECLARATION
I hereby declare the work presented in this dissertation is an independent
work done by me under the guidance of k.Narmadha MBA,Net,Aissistant
professor,Heber Institute of Management Studies, Bishop Heber College
(Autonomous), Tiruchirapalli-620017, and has not been included in any other
thesis/dissertation submitted for the award of any other degree or diploma and
wholly indicates the work done by me.
Name of the candidate : M.KAVITHA
Register No. : 4MS103619
Academic year : 2010-2012
Project Period : February - March 2012
Signature of the Candidate.
Department of Management studies, Bishop Heber College (Autonomous) Tiruchirappalli – 620 017, Tamil Nadu, India Ph.No: 0431-2770136
Date:-------------------
CERTIFICATE
The Viva – Voce examination for the candidate M.KAVITHA,
(Reg.No. 4MS103619) was held at Bishop Heber College (Autonomous),
Tiruchirappalli on ________________________________________
Examiners:
Internal : Signature: ____________________________________
Name: _______________________________________
External : Signature: _____________________________________
Name & Address: _______________________________
___________________________________________
Office Seal : Signature
ACKNOWLEDGEMENT
It gives me great pleasure to acknowledge the efforts of all those who helped in
finalizing the project.
I thank lord the almighty who have bestowed his blessings on me to complete this
project work.
I thank, Dr.D.Paul Dhayabaran,M.Sc,M.Phil,PGDCSA,Ph.D, principal, Bishop
Heber College, for providing me and opportunity to pursue the MBA program in
this prestigious institution.
I extend my gratitude to Mr.Michael David Premkumar MBA., Head of the
Heber institute of Management Studies, Bishop Heber College, for his support.
I would like to acknowledge and thank k.Narmadha MBA.,Net,Assistant
professor, my guide for his advice, sustained guidance and encouragement
through out the period of project work.
I would like to thank for providing me golden opportunities to do this project in
their esteemed concern and also guiding me in the official hours in all means of
this project. I would like to thank all the employees of SRF Ltd, for their support
and cooperation throughout the project. It has been a pleasure doing the project
work at SRF Ltd and has provided much value addition throughout my project. I
would like to thank my family and friends who have indeed been a source of
inspiration and moral support during the course of my project work.
CONTENTS
CHAPTER TOPICS PAGE NO
I INTRODUCTION
II COMPANY PROFILE
III REVIEW OF LITERATURE
IV
RESEARCH METHODOLOGY
V DATA ANALYSIS & INTERPRETATION
VI FINDINGS AND SUGGESTION
BIBLIOGRAPHY
APPENDIX
LIST OF TABLES
TABLE NO TITLES PAGE NO5.1 DISTRIBUTION OF RESPONDENTS BY THEIR AGE
5.2 DISTRIBUTION OF RESPONDENTS BY GENDER
5.3 DISTRIBUTION OF RESPONDENTS BY MARTIAL STATUS
5.4 DISTRIBUTION OF RESPONDENTS BY THEIR EDUCATIONAL QUALIFICATION
5.5 DISTRIBUTION OF RESPONDENTS BY THEIR EXPERIENCE
5.6 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IS ESSENTIAL
5.7 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS DURATION OF TRAINING PROGRAMME IS SUFFICIENT
5.8 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS REGULAR TRAINING PROVIDE BY AN ORGANIZATION
5.9 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROGRAMME IS WORTHFULL
5.10 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EVALUATING THE PERFORMANCE OF TRAINING SESSION
5.11 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING APPRECIATION AND RECOGNITION
5.12 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CONDUCTED TRAINING BY A COMPANY AS PER SITUATION AND MAJORITY
5.13 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING RELATED TO JOB RESPONSIBILITIES
5.14 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EXPERIENCE FRUITFUL CHANGES IN WORK EFFICIENCY
5.15 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IMPROVE PERFORMANCE
5.16 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED FOR LONG DURATION
5.17 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED RIGOROUSLY
5.18 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS RELATIONSHIP BETWEEN TRAINEES
5.19DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS QUALITY OF TRAINING IS HIGHLY SATISFACTORY
5.20 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROVIDED IS WELL ORGANIZED
5.21 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS COMMUNICATED MATERIAL IN SIMPLE LANGUAGE
5.22 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS SATISFACTION WITH THE TRAINER
5.23 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TREATING EVERYONE FAIRLY
5.24 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS KNOWLEDGEABLE TRAINING PERSONNEL
5.25 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINER MOTIVATION
5.26 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CHANGES IN BEHAVIOUR AFTER TRAINING PROGRAMME
5.27 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING SUFFICIENT TIME TO PERFORM AFTER TRAINING
5.28 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FACILITIES PROVIDED BYA COMPANY AT THE TIME OF TRAINING
5.29 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FEEDBACK ABOUT TRAINING
5.30 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS OVERALL SATISFACTION WITH TRAINING PROGRAMME
5.31ASSOCIATION BETWEEN AGE AND RELATIONSHIP
BETWEEN TRAINEES5.32 ASSOCIATION BETWEEN GENDER AND
RELATIONSHIP BETWEEN TRAINEES5.33 ASSOCIATION BETWEEN GENDER AND TREATING
EVERYONE FAIRLY5.34 ASSOCIATION BETWEEN EDUCATIONAL
QUALIFICATION AND TRAINING IMPROVE PERFORMANCE
5.35 ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND OVERALL SATISFACTION WITH TRAINING PROGRAMME
5.36 ASSOCIATION BETWEEN EXPERIENCE AND EVALUATION OF TRAINING SESSION
5.37 ASSOCIATION BETWEEN EXPERIENCE AND PERFORMANCE IMPROVEMENT
5.38 ONE WAY ANALYSIS OF VARIANCE AMONG EXPERIENCE AND OVERALL SATISFACTION WITH TRAINING PROGRAMME
5.39 ONE WAY ANALYSIS OF VARIANCE AMONG EXPERIENCE AND EVALUATION OF TRAINING SESSION
5.40 ONE WAY ANALYSIS OF VARIANCE AMONG EDUCATIONAL QUALIFICATION AND TRAINING IMPROVE PERFORMANCE OF AN EMPLOYEE
5.41 ONE WAY ANALYSIS OF VARIANCE AMONG GENDER AND TRAINER TREATING EVERYONE FAIRLY
5.42 ONE WAY ANALYSIS OF VARIANCE AMONG GENDER AND GOOD RELATIONSHIP BETWEEN TRAINNEES
LIST OF CHARTS
TABLE NO TITLES PAGE NO5.1 DISTRIBUTION OF RESPONDENTS BY THEIR AGE
5.2 DISTRIBUTION OF RESPONDENTS BY GENDER
5.3 DISTRIBUTION OF RESPONDENTS BY MARTIAL STATUS
5.4 DISTRIBUTION OF RESPONDENTS BY THEIR EDUCATIONAL QUALIFICATION
5.5 DISTRIBUTION OF RESPONDENTS BY THEIR EXPERIENCE
5.6 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IS ESSENTIAL
5.7 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS DURATION OF TRAINING PROGRAMME IS SUFFICIENT
5.8 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS REGULAR TRAINING PROVIDE BY AN ORGANIZATION
5.9 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROGRAMME IS WORTHFULL
5.10 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EVALUATING THE PERFORMANCE OF TRAINING SESSION
5.11 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING APPRECIATION AND RECOGNITION
5.12 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CONDUCTED TRAINING BY A COMPANY AS PER SITUATION AND MAJORITY
5.13 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING RELATED TO JOB RESPONSIBILITIES
5.14 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EXPERIENCE FRUITFUL CHANGES IN WORK EFFICIENCY
5.15 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IMPROVE PERFORMANCE
5.16 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED FOR LONG DURATION
5.17 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED RIGOROUSLY
5.18 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS RELATIONSHIP BETWEEN TRAINEES
5.19DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS QUALITY OF TRAINING IS HIGHLY SATISFACTORY
5.20 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROVIDED IS WELL ORGANIZED
5.21 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS COMMUNICATED MATERIAL IN SIMPLE LANGUAGE
5.22 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS SATISFACTION WITH THE TRAINER
5.23 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TREATING EVERYONE FAIRLY
5.24 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS KNOWLEDGEABLE TRAINING PERSONNEL
5.25 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINER MOTIVATION
5.26 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CHANGES IN BEHAVIOUR AFTER TRAINING PROGRAMME
5.27 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING SUFFICIENT TIME TO PERFORM AFTER TRAINING
5.28 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FACILITIES PROVIDED BYA COMPANY AT THE TIME OF TRAINING
5.29 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FEEDBACK ABOUT TRAINING
5.30 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS OVERALL SATISFACTION WITH
TRAINING PROGRAMME5.31 ASSOCIATION BETWEEN AGE AND RELATIONSHIP
BETWEEN TRAINEES
5.32 ASSOCIATION BETWEEN GENDER AND RELATIONSHIP BETWEEN TRAINEES
5.33 ASSOCIATION BETWEEN GENDER AND TREATING EVERYONE FAIRLY
5.34 ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND TRAINING IMPROVE PERFORMANCE
5.35 ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND OVERALL SATISFACTION WITH TRAINING PROGRAMME
5.36 ASSOCIATION BETWEEN EXPERIENCE AND EVALUATION OF TRAINING SESSION
5.37 ASSOCIATION BETWEEN EXPERIENCE AND PERFORMANCE IMPROVEMENT
INTRODUCTION
REVIEWOF
LITERATURE
RESEARCH METHODOLOGY
COMPANY PROFILE
DATA ANALYSIS & INTERPRETATION
INDINGS AND SUGGESTIONS
BIBLIOGRAPHY
APPENDIX